HOW STANDARDISATION CAN HELP IN GROWTH

THE CHALLENGE ABOUT THE CLIENT

The success of a start-up company depends on how well it is able to utilise its resources, Valcon’s client is a start-up company
which are always scarce. When such companies start growing and new people join the born out of the vision to radically
team, standard work practices become very critical for fast growth. One of Valcon’s clients, transform what is arguably the oldest
an innovative start-up company manufacturing machines for textile industry, faced a tough industry of India – textiles.
challenge when it started growing. Multiple people were doing the same work in different
Armed with a slew of innovative and
ways, knowledge was not getting captured, things were not moving systematically and there
patent-pending technologies, the
was always something urgent to be done.
company has forged a transformative
As a result, the client chose to work with Valcon on creating standardised business processes. architecture of textile production and
Valcon conducted a two week study of client’s operations across all functions. marketing that is simultaneously
The study focussed on workflow within each function, communication between the inclusive, eco-friendly and profitable.
functions, interviews with stakeholders and mapping of day to day business operations. The company brings rich experience of
Besides identifying the need in each function, this phase also established the need for over two decades in this domain, having
training of team members. pioneered this technology and the
unique business model built around it.
THE SOLUTION
The pilot projects deployed under their
The consultant team worked with functional leadership in developing standards and
initiative have won wide recognition,
procedures with team involvement, working with all stakeholders, going to shop floor for
setting the stage for massively scaling
pilot implementations and developing an implementation plan. The focus was to create
the impact.
standards which are easy to understand and use and covers all aspects of business
operations. The team had several discussions with end users to ensure that SOPs are
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practical and meet the requirements.
Krishnan Naganathan – CEO
The organisation was restructured and teams were formed to mobilise the organisation Mobile : +91-9791033967
towards implementing SOPs in day to day operations. Leaders were assigned for each Mail id : krn@valcon.in
function and KPIs are realigned to ensure effective implementation. Visits were done at
client sites and training sessions were conducted for leadership team as well as for working
level teams.
Core benefits of the project were effective utilisation of resources and on-time delivery of
the projects without cost escalations. Several additional accrued benefits like increased
accountability and transparency, improved operations efficiency, better traceability for repair
or rejection, and better coordination had also improved overall business performance.

THE RESULT
The initiative resulted in many tools. A catalogue of more than 60 documents (procedure,
templates and checklists) allowing staff to take specific action and use specific document
each time. Valcon also helped in training the internal team in implementing these SOPs and
also editing, modifying or creating new SOPs as and when required by the client.