A STUDY ON “JOB SATISFACTION WITH SPECIAL

REFERENCE TO ELECTRICAL POINT”

A project report submitted to the MANGALORE UNIVERSITY in partial

fulfilment and completion of
SIXTH SEMESTER
BACHELOR OF BUSINESS MANAGEMENT

BY
ABU HYSUM DAMUDI
Reg. No. 158730207

UNDER THE VALUABLE GUIDANCE OF

Mrs. SUPRITHA A
(Project Guide)

SHRI DHARMASTHALA MANJUNATHESHWARA

COLLEGE OF BUSINESS MANAGEMENT
MANGALORE – 575003

2017 – 2018
 SHRI DHARMASTHALA MANJUNATHESHWARA

COLLEGE OF BUSINESS MANAGEMENT

MANGALORE – 575003

2017-2018

CERTIFICATE

This to certify that ABU HYSUM DAMUDI of final year BBM bearing Register No.
158730207: undertook the project work titled “A STUDY ON JOB SATISFACTION WITH
SPECIAL REFERENCE TO ELECTRICAL POINT ” in partial fulfilment of the requirement of
Bachelor of Business Management Degree of Mangalore University and he has worked under my
guidance and direction. The views expressed and suggestions made are entirely his own and based on
his empirical study.

______________________________________________________________________________________________________________________________________________________

Accepted and Forwarded to Principal for Approval

Place: Mangalore
Date: Mrs. SUPRITHA A
(Project Guide)
______________________________________________________________________________________________________________________________________________________

Approved and submitted to Mangalore University for evaluation

Place: Mangalore

Date: Mrs. ARUNA KAMATH

(Principal)
 DECLARATION
I hereby declare that the project report entitled “A Study on JOB
SATISFACTION ON ELECTRICAL POINT IN KARNATAKA” has been
prepared by me during the academic year 2017-2018 under the guidance of
Mrs. SUPRITHA A, Lecturer of SHRI DHARMASTHALA
MANJUNATHESWARA COLLEGE OF BUSINESS MANAGEMENT,
MANGALORE in the partial fulfilment for the completion of SIXTH
SEMESTER BBM OF MANGALORE UNIVERSITY.

I also declare that this Project report is a result of my own effort and not been
submitted by any other university before.

Date: ABU HYSUM DAMUDI

Place: Mangalore Register number: 158730207

 ACKNOWLEDGEMENT

I am very thankful to the Almighty to let me in the right way to attain this goal.
It is indeed my pleasure to make use of this golden chance to thank the many
people who stood by me and contributed in their special ways to make this
study project a successful one. I wish to place on record my gratitude and
thanks to everyone who has helped in the preparation of this Project report. My
appreciation goes out to everyone for their efforts and help.

I am indeed very grateful to my company project guide Mr. Vinod Sequeira,

owner of electrical point, who has supported me so much with completion of
my entire project

Let me take this opportunity to thank our respected principal Mrs. Aruna P.
Kamath for giving me an opportunity to conduct the study.

I am in debt to Mrs SUPRITHA A, lecturer and my project study guide who

inspired me to work with vigour every time. I would like to thank the
respondents for their co-operation and my friends without whom this report
would not have been a reality.

Sincere thanks to one and all

ABU HYSUM DAMUDI

Reg No: 158730207

 LIST OF CONTENTS

CHAPTER NO. PARTICULARS PAGE NUMBER

List of tables and charts

1. Introduction 1-5

2. Conceptual Framework 6 - 22

3. Company Profile 23 - 26

4. Data Analysis and Interpretation 27 – 54

5 Findings, suggestions and conclusion 55 - 58

Annexure 59-63

Bibliography 64
 LIST OF TABLES

TABLE PARTICULARS PAGE

NO
NO

4.1 Table showing the gender of the respondents 26

4.2 Table showing the age of the respondents 27

Table showing the qualification of the respondents

4.3 28

4.4 Table Showing the annual income of the respondents. 29

4.5 Table showing the marital status of the respondents 30

4.6 Table showing the work experience of the respondents in 31

electrical point

4.7 Table showing the job satisfaction of the respondents 32

Table showing whether respondents are satisfied with the
4.8 work environment 33
Table showing whether the respondents comfortable
4.9 about sharing opinion at work 34
Table showing whether the respondents have adequate
4.10 personal space
35

Table showing whether the respondents have good

4.11 relationship with the coordinates 36
Table showing whether the respondents are empowered
4.12 to solve problems 37
Table showing whether respondents are provided with
4.13 basic facilities 38
Table showing the respondents opinions on
4.14 communication by senior management 39
Table showing whether the respondents are provided
4.15 freedom to carry out job 40
4.16 Table showing whether the ideas of respondents are 41
valued
Table showing the opinion of respondents about the
4.17 respectful treatment by manager 42
Table showing whether the respondents acquired training
4.18 before work 43
Table showing the period of training acquired by
4.19 respondents 44
Table showing the type of training undergone by
4.20 respondents 45
Table showing the decision making opportunities of the
4.21 respondents 46
Table showing the respondents awareness on training
4.22 policies 47
Table showing whether the respondents are aware on
4.23 policy of remuneration and working conditions 48
Table showing whether the respondents have conflict
4.24 with manager 49
Table showing the respondents opinion on career growth
4.25 development provided by the company 50
Table showing the respondents view on current job
4.26 51
Table showing whether respondents receive adequate
4.27 monetary benefits 52
Table showing whether the management will take action
4.28 based on the result of the survey 53
 LIST OF CHARTS

TABLE PARTICULARS PAGE

NO
NO

1.1 Table showing model of job satisfaction 6

1.2 Table showing job characteristics model 13

4.1 Chart showing the gender of the respondents 26

4.2 Chart showing the age of the respondents 27

Chart showing the qualification of the respondents

4.3 28

4.4 Chart Showing the annual income of the respondents. 29

4.5 Chart showing the marital status of the respondents 30

4.6 Chart showing the work experience of the respondents in 31

electrical point

4.7 Chart showing the job satisfaction of the respondents 32

Chart showing whether respondents are satisfied with the
4.8 work environment 33
Chart showing whether the respondents comfortable
4.9 about sharing opinion at work 34
Chart showing whether the respondents have adequate
4.10 personal space
35

Chart showing whether the respondents have good

4.11 relationship with the coordinates 36
Chart showing whether the respondents are empowered
4.12 to solve problems 37
Chart showing whether respondents are provided with
4.13 basic facilities 38
Chart showing the respondents opinions on
4.14 communication by senior management 39
Chart showing whether the respondents are provided
4.15 freedom to carry out job 40

4.16 Chart showing whether the ideas of respondents are 41

valued
Chart showing the opinion of respondents about the
4.17 respectful treatment by manager 42
Chart showing whether the respondents acquired training
4.18 before work 43
Chart showing the period of training acquired by
4.19 respondents 44
Chart showing the type of training undergone by
4.20 respondents 45
Chart showing the decision making opportunities of the
4.21 respondents 46
Chart showing the respondents awareness on training
4.22 policies 47
Chart showing whether the respondents are aware on
4.23 policy of remuneration and working conditions 48
Chart showing whether the respondents have conflict
4.24 with manager 49
Chart showing the respondents opinion on career growth
4.25 development provided by the company 50
Chart showing the respondents view on current job
4.26 51
Chart showing whether respondents receive adequate
4.27 monetary benefits 52
Chart showing whether the management will take action
4.28 based on the result of the survey 53