Contact
Ateesh Alvares
www.linkedin.com/in/ajalvares Web | Software - Senior Development Manager
(LinkedIn) Toronto, Ontario, Canada

Top Skills Summary

Leadership
• Over 10 years of experience with a valuable blend of leadership,
Software Development
full-stack development, analytical abilities and creative design skills.
Responsive Web Design

Languages • An accomplished software manager with a strong technical

background who is passionate about object oriented design and an
English (Native or Bilingual)
agile development process.

• An effective leader who has built and mentored highly productive

development teams with great chemistry.

• A hands-on developer and critical thinker proficient in SEO,

responsive design, web usability concepts, user experience design
and Web Accessibility Standards (WCAG 2.0/AODA)

• Organized, meticulous with strong communication and

interpersonal skills.

Experience
Porter Airlines Inc.
9 years 10 months

Sr. Manager, Web & CX Systems Development

October 2018 - Present 
Toronto, Ontario, Canada

As a member of the IT leadership team, this role is accountable for the

development and delivery of all of Porter's customer-facing and customer self-
service systems. This role serves as a technical leader to customer solutions
and as such is critical to the technical strategy and roadmap, as well as the
successful implementation and performance, of customer-facing technology
systems in support of Porter's targets for revenue growth, profitability, and
service. This role manages a team of developers and outlines development
requirements while playing an integral part in providing input and insight into
the overall customer experience (CX) strategy.

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Manager, Web Development

October 2014 - September 2018 (4 years)
Toronto, Ontario, Canada

Key Achievements:
• Managed the full project lifecycle (strategy, design, development, testing and
implementation) of the corporate website’s (www.flyporter.com) redesign to a
responsive design leveraging WCAG 2.0 Level AA and SEO requirements.
• Improved the reliability / up time of the corporate website (www.flyporter.com)
by re-architecting its dependencies for failover.
• Grew the web development team from a team of 3 to 8 web developers

Responsibilities:
• Oversee and play an active role in the development, design and maintenance
of www.flyporter.com and all other customer facing sites & applications like
www.porterescapes.com and Airport Check-In Kiosks.
• First point of contact for all web requests and escalations
• Manage and mentor 8 full-stack .Net web developers.
• Manage all business & technical requirements, product roadmaps and
implementation for all web applications.
• Act as a "Subject Matter Expert" and work with different groups within
the organization such as Marketing, Loyalty and Revenue management to
enhance the user experience while maximizing revenue opportunities of the
corporate website.
• Liaise with external UI/UX agencies & the Marketing groups to communicate
technical capabilities (with a clear understanding of feature vs. performance
trade-offs) to improve the usability of the corporate website
• Integrate and implement analytic tools (both in-house and 3rd partly tools
like Google Analytics) to measure site performance and support business
decisions.
• Establish development standards and procedures and implement an agile /
iterative workflow with bi-weekly production releases.
• Diagnose and solve website performance and reliability issues.
• Work with Senior Web Developers to maintain a common code library used
across multiple applications.
• Work closely with the Project management team on resource allocation and
project prioritization

Team Lead, Web Development

January 2013 - October 2014 (1 year 10 months)
Toronto, Ontario, Canada

Key Achievements:
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• Migrated the corporate website from a private hosting environment to

Amazon AWS.
• Architected and developed a CMS system for the corporate website giving
various business owners within the organization the power to update various
sections of the site.
• Released www.porterplans.com, an informational site outlining Porter’s plans
to purchase and introduce Bombardier CS100 jets to its fleet.
• Provisioned and deployed the first corporate iOS app.
• Designed and Developed an extremely user friendly flow for customers to
change their flights during periods of irregular operations (IROPS)

Responsibilities:
• Lead development and managed weekly updates of the corporate website
(www.flyporter.com), social micro-sites and content management systems.
• Served as the main point of contact between the web development team and
business managers, communicating and interacting with them on a daily basis
• Lead the implementation (together with the Software Lead) of a ‘common
code library’, used across multiple projects.
• Liaised with Porter’s airline reservation system provider (Navitaire) on
developing and troubleshooting
• Developed and evaluated prototypes and ideas quickly
• Managed the needs of the web development team and prioritize the team's
projects and day-to-day activities.

Web Developer
June 2009 - December 2012 (3 years 7 months)
Toronto, Ontario, Canada

Key Achievements:
• Migrated the website from a 3rd party pre-packaged website solution to
a fully customizable SOAP API driven robust website on a MVC 2/ Sharp
Architecture platform.
• Led development of a custom corporate flight pass solution (Porter Pass.)
• Led development of an internal Staff Travel solution.

Responsibilities:
• Lead development and manage weekly updates of the corporate website
(www.flyporter.com) and all social media initiatives (including working with the
Facebook API.)
• Built custom Content Management System giving other departments within
the organization control over various sections of the website.

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• Lead the implementation (together with the Software Lead) of a ‘common

code library’, used across multiple projects.
• Technologies used: ASP.NET MVC 2(C#), Web Services API, S#arp
Architecture, nHibernate,MS-SQL, WatiN (with NUnit for unit testing) and
SandCastle for code documentation.
• Built standards compliant web user interfaces using HTML, XHTML, CSS,
XML, XSLT, XPATH and JavaScript (with jQuery) insuring SEO and Cross-
Browser compatibility.
• Designed and developed project specifications using MS Visio & Word and
used FogBugz/JIRA for project management and bug tracking.
• Used NAnt and SVN for source code management and project builds.

TimedRight
Application & Interface Developer
November 2008 - May 2009 (7 months)
Toronto, Ontario, Canada

• Developed website functionality with JSP, JavaScript, jQuery and AJAX on

an Eclipse platform.
• Lead creative decisions in design and implement them using Adobe
Photoshop, XHTML, XML, XSL and CSS.
• Optimize the front-end for performance, ensure Cross-Browser Compatibility,
SEO and ongoing maintenance of company website.
• Produced clean, high quality, standards-compliant code.
• Planned, designed, write, modify, integrate and QA code.

iPerceptions
Web Developer
May 2006 - October 2008 (2 years 6 months)
Montréal, Québec, Canada

• Developed client/server side applications for collecting survey data in MS

Access using ASP.NET with VB in Visual Studio.
• Built reporting tools using MS-SQL and Fusion charts.
• Designed and developed databases (in both MS Access & MS SQL)
and website architecture for information systems projects using the .NET
framework.
• Lead transition from Classic ASP to ASP.NET.
• Source, select and organize information for inclusion and design the
appearance, layout and flow of web apps with XHTML, JavaScript, XML, XSL
and AJAX.

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• Conduct tests and optimize code for compatibility across different platforms/
browsers.

Education
University of Houston
B.Sc, Mathematics · (2001 - 2004)

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