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NURSING ATTENDANT-II, IPCR PARAMETERS

MAJOR OUTPUT SUCCESS INDICATOR TOOLS RATING QUALITY EFFICIENCY TIMELINESS REMARKS

Better Health 100% excellently IR, PSS and No negative feedback/no error/ 100% of assigned patients were On time (immediately within CORE
Outcome performed assigned Nursing Audit 5 deficiency in performing duty accorded with quality nursing care 5 minutes upon nurse’s
procedures within the notice
specified time 1-2 negative feedbacks/ 1 or 2 90%-99% of assigned patients were NA
4 minor errors/ deficiencies in accorded with quality nursing care
performing duty
3-4 negative feedbacks/ more 80%- 90%of assigned patients were Not on time (30 minutes
3 than 2 or more minor errors/ accorded with quality nursing care upon nurse’s notice)
deficiencies in performing duty
5-6 negative feedbacks/ 1 or 2 70%- 79% of assigned patients were NA
2 major errors/ deficiencies in accorded with quality nursing care
performing duty
7 and above negative feedback; Below 70% of assigned patients Beyond 30 minutes upon
1 work not acceptable were accorded with quality nursing nurse’s notice
care
100% IR and PSS No negative feedback/no error/ 100% of assisted patients were On time (immediately within CORE
comprehensively 5 deficiency in performing duty accorded with quality nursing care 5 minutes upon nurse’s
assisted in the notice
promotion of health 1-2 negative feedbacks/ 1 or 2 90%-99% of assisted patients were NA
education to patients 4 minor errors/ deficiencies in accorded with quality nursing care
and their family performing duty
3-4 negative feedbacks/ more 80%- 90%of assisted patients were Not on time (30 minutes
3 than 2 or more minor errors/ accorded with quality nursing care upon nurse’s notice)
deficiencies in performing duty
5-6 negative feedbacks/ 1 or 2 70%- 79% of assisted patients were NA
2 major errors/ deficiencies in accorded with quality nursing care
performing duty
7 and above negative feedback; Below 70% of assisted patients were Beyond 30 minutes upon
1
work not acceptable accorded with quality nursing care nurse’s notice
Ensured effective and IR and PSS No negative feedback/no error/ 100% of assigned patients were On time (immediately within CORE
efficient response to 5 deficiency in performing duty accorded with quality nursing care 5 minutes upon nurse’s
all patient’s concerns notice
and needs within the 1-2 negative feedbacks 90%-99% of assigned patients were NA
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specified time. accorded with quality nursing care
3 3-4 negative feedbacks 80%- 90%of assigned patients were Not on time (30 minutes
accorded with quality nursing care upon nurse’s notice)
5-6 negative feedbacks 70%- 79% of assigned patients were NA
2
accorded with quality nursing care
Patient dissatisfied with the Below 70% of assigned patients Beyond 30 minutes upon
1 services rendered with more were accorded with quality nursing nurse’s notice
than 6 negative feedbacks care
95% of medical/ Logbooks Medical/ surgical supplies and 95%- 100% medical/ surgical On time (10 minutes prior to CORE
surgical supplies and 5 equipment prepared were free supplies and equipment were procedure)
equipment for every from defects prepared
procedure were NA 90%- 94% medical/ surgical supplies NA
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efficiently and and equipment were prepared
effectively prepared Medical/ surgical supplies and 85%- 89% medical/ surgical supplies Not on time (beyond 10
within the specified equipment prepared were and equipment were prepared minutes or during the
time functioning with limited number procedure)
3
but sufficiently provides the
intended purpose to the number
of patients
NA 50%- 84% medical/ surgical supplies NA
2
and equipment were prepared
NA Below 50 % medical/ surgical NA
1 supplies and equipment were
prepared
All ancillary requests, Logbooks NA All ancillary requests, prescriptions On time (immediately upon CORE
prescriptions and (Equipment/ 5 and patients’ medical records were availability of the needed
patients’ medical supplies/ forwarded to designated sections document/ specimen)
records were preventive NA 1 or 2 ancillary requests, NA
forwarded to maintenance/) prescriptions and patients’ medical
4
designated sections records were not forwarded to
immediately upon designated sections
availability of the NA 3-4 ancillary requests, prescriptions Not on time (30 minutes
needed document/ and patients’ medical records were upon availability of the
3
specimen not forwarded to designated needed document/
sections specimen)
NA 5-6 ancillary requests, prescriptions NA
and patients’ medical records were
2
not forwarded to designated
sections
1 NA More than 6 ancillary requests, Beyond 30 minutes upon
prescriptions and patients’ medical availability of the needed
records were not forwarded to document/ specimen
designated sections
100% satisfactorily RIS, SAI and Every aspect of work assignment 100% of requests/ defects were Regularly done CORE
5
assisted in Preventive thoroughly covered addressed
maintaining inventory Maintenance NA 90% - 90% of requests/ defects were NA
4
of supplies, Logbook addressed
functionality of Minor error/ deficiency in the 80%- 89% of requests/ defects were Occasionally done
equipment and 3 execution of work assignment; addressed
facilities regularly results are still acceptable
NA 70%- 79% of requests/ defects were NA
2
addressed
Haphazard or careless execution Below 70% of requests/ defects Not done
1 of work assignment; were addressed
unacceptable result
All patients/cadavers Safety Safely transported patients All patients were transported safely. Within 5 minutes upon CORE
were safely Precautions 5 (safety precautions/guidelines notice
transported within 5 Guidelines, IR observed)
minutes upon notice and Feedback NA 1-2 patients were not transported NA
4
safely.
Patients not transported safely 3-4 patients were not transported Beyond 5 minutes upon
(Safety precautions/guidelines safely. notice
3
not observed that caused minor
injury)
NA 5-6 patients were not transported NA
2
safely.
Patients not transported safely 7 or more patients were not Beyond 15 minutes upon
(Safety precautions/guidelines transported safely notice
1
not observed that caused major
injury)
All oxygen were Feedback and Properly and accurately installed All oxygen needed were installed Within 1-2 minutes upon CORE
properly and IR oxygen (with guard, clean and nurses’ notice
accurately installed 5 adequately filled humidifier,
within 1-2 minutes gauge properly installed, and
upon notice functioning calibration)
With 1 deficiency in installation 1-2 oxygen needed were not NA
4
installed
With 2 deficiency in installation 3-4 oxygen needed were not Within 3-4 minutes upon
3
installed nurses’ notice
With 3 deficiency in installation 5-6 oxygen needed were not NA
2
installed
1 With 4 deficiency in installation 7 and more oxygen needed were Beyond 5 minutes upon
not installed nurse’s notice
Maintained Feedback Thoroughly cleaned and All areas of assignment were Maintained cleanliness and CORE
cleanliness and maintained orderliness area of covered orderliness on all areas of
5
orderliness on all area assignment assignment all throughout
of assignment the shif
throughout the shif NA 1-2 areas of assignment were not NA
4
covered
Some areas were not thoroughly 3-4 areas of assignment were not Maintained cleanliness and
cleaned and not in order covered orderliness on all areas of
3
assignment not throughout
the shif
NA 5-6 areas of assignment were not NA
2
covered
NA 7 and more areas of assignment NA
1
were not covered
100% regularly Logbooks NA 100% of staff were mentored and Regularly done (every shif) CORE
5
monitored and monitored
mentored Nursing NA 90%- 99% of staff were mentored Missed 1-5 shifs
4
Attendant I in and monitored
performing nursing NA 80%- 89% of staff were mentored Missed 6-10 shifs
3
care procedures and monitored
NA 70%- 79% of staff were mentored Missed 11-15 shifs
2
and monitored
NA Below 70% of staff were mentored Missed 16 or more shifs
1
and monitored
Human Resource All general Attendance No tardiness recorded All general assemblies, unit NA CORE
Training & assemblies, unit Sheet/ meetings, seminars, trainings and
5
Development meetings, seminars, Logbooks other hospital activities were
Services trainings and other attended and participated
hospital activities 1-2 tardiness 1-2 absences NA
4
were attended with
no tardiness recorded 3-5 tardiness 3-5 absences NA
3
6-8 tardiness 6-8 absences NA
2
9 and above tardiness 9 and above absences NA
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