Section 2 Common features of written English 1 Salutations and 1 Business etter oremail dlosings saivraTion ‘you know the persoris name: Dear title + family name+ Dear Mr Vionsiy: Dear Ms. Berg: colon orcomma Dear Mi: Vronsky, Dear Ms. Berg, Ifyou don’t know the person's Dear +SirorMadam Dear siror Madam: Dear + person's position Dear Personnel Manager: Dear+department name Dear Personnel Department: Dear + company name Dear Amazon: ‘ctosine Sincerely, + your handwritten Sincerely, signature fullname)+your Jessica Wong Sincerely ours, typewritten name Tessica Wong 2. Formal ocialletter SALUTATION Dear +title+ family name, Dear Ms. Everett, Dear Prof Evans, Dear Dr. Berg, cosine Sincerely, your Sincerely, handwritten signature _Jesica ‘Wong Sincerely yours, (fullname): 3 Informal letter SALUTATION Dear+ given name, DearSetsuko, closing Bestwishes, +your signature Best wishes, (given name} yori Kind regards, Kind regards, Hideo Waiting for the Real World 11744 Informal email sawuravion Dear-+given name, Dear Brad, Given name Brad, Hil (very informal) Note: if you often write emails to someone you know well, ‘you canomit a salutation, chosing Seeyou, +yourgivenname: Seeyou, Unda Bye for now, Bye fornow, Pedro 2 Beginnings and endings 1 Business etter oremail 118 Writing for the Real World beciNNiNG (new subject) Lamweiting about (reply) {am writing in response to your letter of sanuary 22005, Thank you for your email dated October 5, 2005, ENDING ‘Thank you once again, ook forward to hearing from you. 2 Formalsocial letter or emai (new subject) |amyyriting about (next week's lecture), (reply) ‘Thank you for your email dated March 10,2004, | was very pleased to hear from you. | hope to meet you again in the near future ‘ook forward to hearing from you. Piease give my regards to everyone,a “Ininformal writing. we can leave ‘out the subject /ini hope: 1 Gapital letters Section3 Informal social letter or email srcinnine: (new subject) How are you? Hope you are keeping well” (reply) ‘Thanks for your emall, Good to hear from you. eNoING Seeyousoon. Write soon! Take care, Regards to everyone! Capital letters, punctuation, and spelling Use capital letters (upper case} atthe beginning ofa sentence: Tisisa pen — for names of people schools and companies Fidel Casto; Chancellor's School, Harrods —for brand names and products: Starbucks; Panasonic; Kit Kat Fora person’stite {Mrs Ghandi; Or Winterbothany Prof Oxaki — for some abbreviations: CEO (Chie Executive Officer), MA. (Master of rts) —fornames of countries, places, and streets Paraguay, Cental Prk Ei treet —forthe main words intites of movies, books songs and magazines: Jams; War and Peace; The Harder they Come; Time — or days of the weet, monthsof the year and special days: Tuesday, August: Labor Day Useonly capital letters (back capitals) when you fill out forms by hand: ast ateNano's saa iemincHaM 092 788 weiting for the Real World 119