Loyalty focused

Q1. Please specify the name of your favorite Restaurant currently?

………………………………………………………………………………………………

Q2. What is your gender? Male Female

Q3. Which of the following falls within your age category?

40-50 years 29-39 years 19-28 years 15-18 years Below 15 years

Q4. What is your highest level of education?

PhD Master Bachelor Other

Q5. As a Customer/Guest of your specified Hotel, do you actively seek or look out for loyalty
programs?

Yes No

Q6. If Yes to Q5, what is/are loyalty programs from a restaurant that you were a part of?

Q7. If No to Q5, what is/are your reasons you don’t seek or look out for loyalty programs

Q8. What according to you enhances your experience at a restaurant apart from the food and
ambience?

Q9. Does your specified restaurant provide any additional facilities/programs that enhance your
experience? If yes, specify.