INDUCTION AND ORIENTATION PROGRAM

Purpose
To familiarize and immerse the new staff with the company profile,
policies, physical work environment, culture and his/her job role specifics

Scope
The induction programme lists suggested activities to be covered from day
one through to the end of probation.

SESSION SUGGESTED CONTENT OF SESSION

Introduction to the  Company profile, history
company  Mission, Vision, Quality Policy, Company Policy
Person Responsible – HR  Contents of Employee Manual
Specialist  All key operational and social areas to be visited.
(e.g. different departments/sections areas/offices,
pantry, etc.)
 Make new start aware of local arrangements
regarding hours of work, holiday requests,
sickness procedure, after hours working, dress
code, lunch arrangements, etc.
 Other procedures e.g. internet and e-mail usage,
transportation and parking, etc.

Health and Safety  Physical – fire exits, fire alarms, fire evacuation
Person Responsible – HR procedure, fire-training arrangements, manual
Specialist
handling, first-aid arrangements, and other
arrangements as required.
Schedule:

Introduction to other  Go through organisation chart

members of staff;
orientation on the work
area
Person Responsible –
Department
Supervisor/Manager
 Discuss roles and responsibilities of staff in
general terms.
 May also want to extend time to allow visits to
key contacts out with work area.
 Purpose/Activities of the other teams/work areas

Schedule:

Performance Standards  Outline specifics of job role – (job description)

Person Responsible –  Define goals, objectives, and expectations
Department  Review probation and performance and
Supervisor/Manager development review/ ADR/ appraisal process.

Schedule:
Office Systems
Person Responsible –
Department
Supervisor/Manager or any staf
from the department delegated
by the supervisor or manager
Schedule:
Job Specific Training and
Development
Person Responsible –
Department
Supervisor/Manager or any staf
from the department delegated
by the supervisor or manager
Schedule:
Monitoring and Evaluation
Person Responsible –
Department
Supervisor/Manager and HR
Manager
Schedule:
Probation
Person Responsible –
Department Manager in
coordination with HRD
Inclusive dates of Probation:
Start:
End:
 Review processes for using office equipment such
as: computer, telephone, voicemail, fax, printer,
photocopier, etc.
 Review computer security, and software usage.
 Consider environmental efficiencies (waste,
recycling, energy)
 Role specific development needs should be
reviewed and a suitable programme of training
should be planned that aligns the individual’s
skills to their core duties.
 Staff with line management responsibilities
should be clear as to their duties and attend any
relevant training.
 Outline the use of annual performance and
development reviews one method for
determining ongoing role specific development
needs.
 It is important that the Induction programme is
monitored and reviewed.
 Throughout the period regular review meetings
should be held and any adjustments made.
 For new staff the Probation Policy will apply