Professional Documents
Culture Documents
with setting design guidelines for a demonstration project for a housing fair. Ten
experts of different backgrounds assembled to form the “house of quality” matrices
and to judge how well the client’s image of the future building meets the original
design criteria and, conversely, to judge how well the ideas for technical solutions
meet the client’s requirements. In the second experiment, innovative and feasible
design solutions were sought for retrofitting an office. The main feedback from these
sessions, and the method used, are recapitulated in Table 3.
The project goals became clear to all Clients were forced to react on requirements
participants. and to express their view of the project goals.
The session results did not restrict planning Choice of the working group is critical.
and design.
In the beginning, there was still a large QFD provided a method to structure and run
misunderstanding of the original goals and the the meeting.
terminology was not clear.
New objectives and innovations were The decision making process was transparent
introduced. and traceable.
Clients’ needs were documented in the form of Some members in the design team were not
performance requirements. sufficiently committed and remained passive.