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Plasma TV

Chassis F5AA
Model Code PS51E450A1WXRU

SERVICE MANUAL
Plasma TV Contents

1. Precaution

2. Product Specification

3. Disassembly and Reassembly

4. Troubleshooting

5. Wiring Diagram

PS51E450A1W

Refer to the service manual in the GSPN (see the rear cover) for more information.
Contents

Contents
1. Precaution........................................................................................................................................ 1 − 1
1.1. Safety Precautions ................................................................................................................... 1 − 1
1.2. Servicing Precautions ............................................................................................................... 1 − 3
1.3. Static Electricity Precautions...................................................................................................... 1 − 4
1.4. Installation Precautions ............................................................................................................. 1 − 5
2. Product Specification ......................................................................................................................... 2 − 1
2.1. Model Comparison................................................................................................................... 2 − 1
2.2. Feature & Specifications ........................................................................................................... 2 − 3
2.3. Specifications Analysis ............................................................................................................. 2 − 6
2.4. Accessories ............................................................................................................................ 2 − 10
2.4.1. Supplied Accessories ................................................................................................... 2 − 10
2.4.2. Sold Separately ........................................................................................................... 2 − 11
2.5. 3D TV ................................................................................................................................... 2 − 12
2.5.1. What is 3D TV............................................................................................................ 2 − 12
2.5.2. How to operate ........................................................................................................... 2 − 12
2.5.3. 3D Format.................................................................................................................. 2 − 13
2.6. Content.................................................................................................................................. 2 − 15
2.7. All Share ............................................................................................................................... 2 − 16
3. Disassembly and Reassembly .............................................................................................................. 3 − 1
3.1. Overall Disassembly and Reassembly .......................................................................................... 3 − 1
4. Troubleshooting ................................................................................................................................ 4 − 1
4.1. Troubleshooting ...................................................................................................................... 4 − 1
4.1.1. First Checklist for Troubleshooting ................................................................................. 4 − 1
4.1.2. Checkpoints by Error Mode........................................................................................... 4 − 2
4.1.3. Analog Part Troubleshooting ......................................................................................... 4 − 7
4.1.4. Digital Part Troubleshooting.......................................................................................... 4 − 10
4.1.5. Faults and Corrective Actions ........................................................................................ 4 − 12
4.1.6. Operating Logic LED................................................................................................... 4 − 14
4.1.7. Adjust SMPS Voltage when change SMPS ....................................................................... 4 − 15
4.2. Factory Mode Adjustments ........................................................................................................ 4 − 16
4.2.1. Entering Factory Mode ................................................................................................. 4 − 16
4.2.2. Factory Data............................................................................................................... 4 − 18
4.3. Service Adjustment .................................................................................................................. 4 − 41
4.4. Software Upgrade .................................................................................................................... 4 − 44
4.5. RS-232C ................................................................................................................................ 4 − 46
4.6. AV Control Code ..................................................................................................................... 4 − 47
4.7. Rear Cover Dimension.............................................................................................................. 4 − 52
5. Wiring Diagram ................................................................................................................................ 5 − 1

i Copyright© 1995-2012 SAMSUNG. All rights reserved.


Contents

5.1. Overall Wiring ........................................................................................................................ 5 − 1


5.1.1. Pin Connection ........................................................................................................... 5 − 3

Copyright© 1995-2012 SAMSUNG. All rights reserved. ii


1. Precaution

1. Precaution
To avoid possible damage, electric shocks or exposure to radiation, follow the instructions below with regard to safety,
installation, service and ESD.

1.1. Safety Precautions

1) Make sure all protective devices are properly installed including non-metallic handles and compartment covers when
installing or re-installing the chassis or chassis assemblies.

2) Make sure that no gaps exist between the cabinets for children to insert their fingers in to prevent children from
receiving electric shocks. Gaps mentioned above include ventilation holes of a too great magnitude between the PDP
module and the cabinet mask, and the improper installation of the rear cabinet.
Errors may occur when the resistance is below 1.0MΩ or over 5.2MΩ. In these cases, make sure that the device is
repaired before sending it back to the customer.

3) Check for Electricity Leakage (AC Leakage Test)

WARNING

Do not use an insulated transformer for checking the leakage. Use only those current leakage testers or mirroring
systems that comply with ANSIC 101.1 and the Underwriter Laboratory’s specifications (UL1410, 59.7).

LEAKAGE ( R E A D I N G
DEVICE CURREN T SHOULD NOT BE
UNDER TESTER ABOVE 0.5mA)
TEST
TES T ALL
EXPOSED ME TAL
SUR FACES
2-WIRE CORD
ALSO TES T WITH
PLUG REVERSED
(US ING AC EARTH
ADAPTER PLUG GROUND
AS REQU IRED)

Figure 1.1 AC Leakage Test

4) A high voltage is maintained within the specified limits using safety parts, calibration and tolerances. When voltage
exceeds the specified limits, check each special part.

5) Warning for Engineering Changes:


Never make any changes or additions to the circuit design or the internal part for this product.
Ex: Do not add any audio or video accessory connectors. This might cause physical damage.
Furthermore, any changes or additions to the original design/engineering will invalidate the warranty.

6) Warning - Hot Chassis:


Some TV chassis are directly connected to one end of the AC power cord for electrical reasons. Without insulated
transformers, the product can only be repaired safely when the chassis is connected to the earthed end of the AC
power source.
To make sure the AC power cord is properly connected, follow the instructions below. Use the voltmeter to measure the
voltage between the chassis and the earthed ground. If the measurement is over 1.0V, unplug the AC power cord and
change the polarity before reinserting it. Measure the voltage between the chassis and the ground again.

1-1 Copyright© 1995-2012 SAMSUNG. All rights reserved.


1. Precaution

7) Some TV chassis are shipped with an additional secondary grounding system. The secondary system is adjacent to
the AC power line. These two grounding systems are separated in the circuit using an unbreakable/unchangeable
insulation material.

8) When any parts, material or wiring appear overheated or damaged, replace them with new regular ones immediately.
When any damage or overheating is detected, correct this immediately and make a regular check of possible errors.

9) Check for the original shape of the lead, especially that of the antenna wiring, any sharp edges, the AC power and the
high voltage power. Carefully check if the wiring is too tight, incorrectly placed or loose. Never change the space
between the part and the printed circuit board. Check the AC power cord for possible damages. Keep the part or the
lead away from any heat-emitting materials.

10) Safety Indication:


Some electrical circuits or device related materials require special attention to their safety features, which cannot be
viewed by the naked eye. If an original part is replaced with another irregular one, the safety or protective features will
be lost even if the new one has a higher voltage or more watts.
Critical safety parts should be bracketed with ( , ). Use only regular parts for replacements (in particular, flame
resistance and dielectric strength specifications). Irregular parts or materials may cause electric shock or fire.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 1-2


1. Precaution

1.2. Servicing Precautions


WARNING

1) First carefully read the “Safety Instruction” in this service manual.


When there is a conflict between the service and the safety instructions, follow the safety instruction at all times.

2) Any electrolytic capacitor with the wrong polarity will explode.

1) The service instructions are printed on the cabinet, and should be followed by any service personnel.

2) Make sure to unplug the AC power cord from the power source before starting any repairs.
a) Remove or re-install parts or assemblies.
b) Disconnect the electric plug or connector, if any.
c) Connect the test part in parallel with the electrolytic capacitor.

3) Some parts are placed at a higher position than the printed board. Insulated tubes or tapes are used for this purpose.
The internal wiring is clamped using buckles to avoid contact with heat emitting parts. These parts are installed back
to their original position.

4) After the repair, make sure to check if the screws, parts or cables are properly installed. Make sure no damage is caused
to the repaired part and its surroundings.

5) Check for insulation between the blade of the AC plug and that of any conductive materials (i.e. the metal panel,
input terminal, earphone jack, etc).

6) Insulation Check Process:


Unplug the power cord from the AC source and turn the switch on. Connect the insulating resistance meter (500V) to
the AC plug blade. The insulating resistance between the blade of the AC plug and that of the conductive material
should be more than 1MΩ.

7) Any B+ interlock should not be damaged.


If the metal heat sink is not properly installed, no connection to the AC power should be made.

8) Make sure the grounding lead of the tester is connected to the chassis ground before connecting to the positive lead.
The ground lead of the tester should be removed last.

9) Beware of risks of any current leakage coming into contact with the high-capacity capacitor.

10) The sharp edges of the metal material may cause physical damage, so protect yourself by wearing gloves during the
repair.

11) Due to the nature of plasma display panels, partial after-images may appear if a still picture is displayed on the screen
for a long period of time.
This is caused by brightness deterioration due to the storage effect of the panel, and to prevent this from happening, we
recommend that the brightness and contrast are reduced. (e.g.) Contrast: 25, Brightness: 50

1-3 Copyright© 1995-2012 SAMSUNG. All rights reserved.


1. Precaution

1.3. Static Electricity Precautions

1) Some semi-conductive (“solid state”) devices are vulnerable to static electricity. These devices are known as ESD.
ESD includes the integrated circuit and the field effect transistor. To avoid any materials damage from electrostatic
shock, follow the instructions described below.

2) Remove any static electricity from your body by connecting the earth ground before handling any semi-conductive parts
or assemblies. Alternatively, wear a dischargeable wrist-belt.
(Make sure to remove any static electricity before connecting the power source - this is a safety instruction for
avoiding electric shock)

3) Remove the ESD assembly and place it on a conductive surface such as aluminum foil to prevent accumulating static
electricity.

4) Do not use any Freon-based chemicals. Such chemicals will generate static electricity that causes damage to the ESD.

5) Use only grounded-tip irons for soldering purposes.

6) Use only anti-static solder removal devices.


Most solder removal devices do not support an anti-static feature. A solder removal device without an anti-static feature
can store enough static electricity to cause damage to the ESD.

7) Do not remove the ESD from the protective box until the replacement is ready. Most ESD replacements are covered with
lead, which will cause a short to the entire unit due to the conductive foam, aluminum foil or other conductive materials.

8) Remove the protective material from the ESD replacement lead immediately after connecting it to the chassis or
circuit assembly.

9) Take extreme caution in handling any uncovered ESD replacements. Actions such as brushing clothes or lifting your leg
from the carpet floor can generate enough static electricity to damage the ESD.

CAUTION

These servicing instructions are for use by qualified service personnel only.
To reduce the risk of electric shock do not perform any servicing other than that contained in the operating instructions
unless you are qualified to do so.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 1-4


1. Precaution

1.4. Installation Precautions

1) For safety reasons a minimum of two people are required to carry this product.

2) Keep the power cord away from any heat emitting devices, as a melted covering may cause fire or electric shock.

3) Do not place the product in areas with poor ventilation such as a bookshelf or closet. The increased internal temperature
may cause fire.

4) Bend the external antenna cable when connecting it to the product. This is a measure to protect it from being exposed to
moisture. Otherwise, it may cause a fire or electric shock.

5) Make sure to turn the power off and unplug the power cord from the outlet before repositioning the product. Also
check the antenna cable or the external connectors if they are fully unplugged. Damage to the cord may cause fire
or electric shock.

6) Keep the antenna far away from any high-voltage cables and install it firmly. Contact with the high-voltage cable or the
antenna falling over may cause fire or electric shock.

7) When connecting the RF antenna, check for a DTV receiving system and install a separate DTV reception antenna for
areas with no DTV signal.

8) When installing the product, leave enough space (4”) between the product and the wall for ventilation purposes. A
rise in temperature within the product may cause fire.

9) When moving a PDP with removable speakers, detach the speakers first before moving the main body. Moving the PDP
main body without separating the speakers may cause the speakers to detach, possibly causing damage or injury.

1-5 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

2. Product Specification

2.1. Model Comparison

Inch PE450

Front View

Front Color Steam Mold

Without Stand 1011.8 x 622.4 x 56.0 mm


Dimensions 43"
With Stand 1011.8 x 675.9 x 262.0 mm
WxDxH
Without Stand 1187.8 x 706.6 x 56.0 mm
(inch) 51"
With Stand 1187.8 x 760.1 x 262.0 mm

Without Stand 16.0 kg


43"
Weight With Stand 19.0 kg
(lbs) Without Stand 22.5 kg
51"
With Stand 25.5 kg

Feature Zero Black Panel / ConnectShare

Inch PE490

Front View

Front Color Steam Mold

Without Stand 1011.8 x 622.4 x 56.0 mm


Dimensions 43"
With Stand 1011.8 x 698.7 x 305.0 mm
WxDxH
Without Stand 1187.8 x 706.6 x 56.0 mm
(inch) 51"
With Stand 1187.8 x 782.9 x 305.0 mm

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-1


2. Product Specification

Without Stand 16.0 kg


43"
Weight With Stand 20.3 kg
(lbs) Without Stand 22.5 kg
51"
With Stand 26.8 kg

Feature Zero Black Panel / ConnectShare

2-2 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

2.2. Feature & Specifications

■ Features
• Digital-TV, RF, 2-HDMI, 1-Component(AV), 1-USB2.0, Optical
• Brightness : 1500 cd/m2
• Contrast Ratio : 1000000:1
• 3D (PE490), AllShare, Content

P*43E450 P*43E490
Model
P*51E450 P*51E490

PDP Panel Clear Image Panel

Horizontal : 60 kHz ~ 73 kHz (Automatic)


Scanning Frequency
Vertical : 47 Hz ~ 63 Hz (Automatic)

Display Colors 16.7M color

Horizontal : 1920 Pixels


Maximum resolution
Vertical : 1080 Pixels

Input Signal Analog 0.7 Vp-p ± 5% positive at 75Ω, internally terminated

Input Sync Signal H/V Separate, TTL, P. or N.

Maximum Pixel Clock rate 74.25 MHz

AC Power Voltage & Frequency AC 110 V ~ 120 V, 60 Hz

205 W (43") 220 W (43")


Power Consumption
210 W (51") 230 W (51")

Tuning : Frequency Synthesize (Refer to detailed Frequency Table)


TV System System : ATSC & Clear QAM
Sound : NTSC-M, Dolby Digital +

Operating Temperature: 32 ˚F ~ 122 ˚F (0 ˚C ~ 50 ˚C)


Operating Humidity: 20 % ~ 90 %
Environmental Considerations
Storage Temperature: -4 ˚F ~ 140 ˚F (-20 ˚C ~ 60 ˚C)
Storage Humidity: 10 % ~ 90 %

MAX Internal Audio Output Power : Each 3 W (Left / Right)


Equalizer : 5 band
Audio Spec.
Output Frequency : RF : 20 Hz ~ 15.4 kHz
AV/Componet/HDMI : 20 Hz ~ 20 kHz

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-3


2. Product Specification

■ 43” Specification
Model P*43D450 P*43E450

Dimensions With Stand 39.8 x 27.5 x 12 inches 39.8 x 26.6 x 12 inches


(W x H x D) Without Stand 39.8 x 24.5 x 2.2 inches 39.8 x 24.5 x 2.2 inches

With Stand 41.8 lbs 41.8 lbs


Weight
Without Stand 35.2 lbs 35.2 lbs

Screen Size 43 Inches (16:9) 43 Inches (16:9)

Panel Resolution 1024 x 768 1024 x 768

PC Resolution 1920(H) x 1080(V)

Power Consumption 43HD : 200 W ± 10 % and Less 43HD : 200 W ± 10 % and Less

Antenna Input ANT - AIR/CABLE IN 75Ω unbalanced

AV
COMPONENT1 :
480i/480p/720p/1080i/1080p AV
PC COMPONENT1 :
Video Input HDMI1 : 480p/720p/1080i/1080p 480i/480p/720p/1080i/1080p
HDMI2 (DVI Compatible) : HDMI1 : 480p/720p/1080i/1080p
480p/720p/1080i/1080p HDMI2 : 480p/720p/1080i/1080p
HDMI3 (SIDE AV) :
480p/720p/1080i/1080p

AV
COMPONENT1 :
AV
480i/480p/720p/1080i/1080p
COMPONENT1 :
Audio Input COMPONENT2 :
480i/480p/720p/1080i/1080p
480i/480p/720p/1080i/1080p
DVI
PC
DVI

Audio Output AUDIO (L/R)

Speaker Output 10 W + 10 W (40 dB + 40 dB)

New Features AllShare, Contents Zero Black Panel / ConnectShare

2-4 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

■ 51” Specification
Model P*51D490 P*51E490

Dimensions With Stand 46.7 x 30.8 x 12 inches 46.7 x 30.8 x 12 inches


(W x H x D) Without Stand 46.7 x 27.8 x 2.2 inches 46.7 x 27.8 x 2.2 inches

With Stand 56.2 lbs 56.2 lbs


Weight
Without Stand 49.6 lbs 49.6 lbs

Screen Size 51 Inches (16:9) 51 Inches (16:9)

Panel Resolution 1365 x 768 1024 x 768

PC Resolution 1920(H) x 1080(V)

Power Consumption 51HD: 280 W ± 10 % and Less 51HD: 280 W ± 10 % and Less

Antenna Input ANT - AIR/CABLE IN 75Ω unbalanced

AV
COMPONENT1 :
AV
480i/480p/720p/1080i/1080p
COMPONENT1 :
PC
480i/480p/720p/1080i/1080p
HDMI1 : 480p/720p/1080i/1080p
HDMI1 : 480p/720p/1080i/1080p
Video Input HDMI2 (DVI Compatible) :
HDMI2 (SIDE AV) :
480p/720p/1080i/1080p
480p/720p/1080i/1080p
HDMI3 (SIDE AV) :
480i can be displayed on HDMI,
480p/720p/1080i/1080p
however it is not contained in EDID data
480i can be displayed on HDMI,
however it is not contained in EDID data

AV
COMPONENT1 :
AV
480i/480p/720p/1080i/1080p
COMPONENT1 :
PC
480i/480p/720p/1080i/1080p
HDMI1 : 480p/720p/1080i/1080p
HDMI1 : 480p/720p/1080i/1080p
Audio Input HDMI2 (DVI Compatible) :
HDMI2 (SIDE AV) :
480p/720p/1080i/1080p
480p/720p/1080i/1080p
HDMI3 (SIDE AV) :
480i can be displayed on HDMI,
480p/720p/1080i/1080p
however it is not contained in EDID data
480i can be displayed on HDMI,
however it is not contained in EDID data

Audio Output AUDIO (L/R)

Speaker Output 10 W + 10 W (40 dB + 40 dB)

New Features AllShare, Contents Zero Black Panel / ConnectShare

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-5


2. Product Specification

2.3. Specifications Analysis

Model P*43D450 P*43E450

Design

Display Type PDP TV PDP TV

Buil-In Tuner O O

Resolution 1024 x 768 1024 x 768


Basic
PDP Module DH EH

Screen Size 43 inches 43 inches

Picture Ratio 16:9 16:9

Brightness 1,500 Cd/m2 1,500 Cd/m2

Picture Contrast Ratio 10000:1 10000:1

Picture Enhancer DNIe (SEMS20) DNIe (SEMS23)

Equalizer 5 Band 5 Band

Auto Volume Control O O


Audio
Surround Sound SRS Theater Sound SRS Theater Sound

Speaker Output 10 W + 10 W 10 W + 10 W

PIP O X

Double Screen X X

Caption O O

Still Image X X

Features EPG O O

My Color Control X X

Energy Saving O O

Screen Burn Protection O O

Anynet X X

Antenna 1 (Cable/Air) 1 (Cable/Air)

AV Input 1 Input 1 Input

S-Video X X

Component 2 Input 1 Input


Connections PC (D-SUB) 1 Input X

DVI 1 Input 1 Input

D490 – 3 Input E490 – 2 Input


HDMI
D450 – 2 Input E450 – 2 Input

USB 1 1

2-6 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

Sub Woofer X X

Optical 1 1

ETC Speaker/Stand Built-in Speaker Built-in Speaker

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-7


2. Product Specification

Model P*51D490 P*51E490

Design

Display Type PDP TV PDP TV


Buil-In Tuner O O

Resolution 1365 x 768 1024 x 768


Basic
PDP Module DH EH

Screen Size 51 inches 51 inches

Picture Ratio 16:9 16:9

Brightness 1,500 Cd/m2 1,500 Cd/m2

Picture Contrast Ratio 10000:1 10000:1

Picture Enhancer DNIe (SEMS20) DNIe (SEMS23)

Equalizer 5 Band 5 Band

Auto Volume Control O O


Audio
Surround Sound SRS Theater Sound SRS Theater Sound

Speaker Output 10 W + 10 W 10 W + 10 W

PIP O 1 Tuner PIP

Double Screen X X

Caption O O

Still Image X X

Features EPG O O

My Color Control X X

Energy Saving O O

Screen Burn Protection O O

Anynet X X

Antenna 1 (Cable/Air) 1 (Cable/Air)

AV Input 1 Input 1 Input

S-Video X X

Component 2 Input 1 Input

PC (D-SUB) 1 Input X
Connections DVI 1 Input 1 Input

D490 – 3 Input E490 – 2 Input


HDMI
D450 – 2 Input E450 – 2 Input

USB 1 1

Sub Woofer X X

Optical 1 1

2-8 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

ETC Speaker/Stand Built-in Speaker Built-in Speaker

TIP

O : Supported, X : Not Supported

NOTE

For the power supply and power consumption, refer to the label attached to the product.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-9


2. Product Specification

2.4. Accessories

2.4.1. Supplied Accessories

Accessories Item Item code Remark

3301-002049
Ferrite Core
3301-002053

Power Cord 3903-000551

Batteries (AAA x 2) 4301-000103

Remote Control AA59-00602A

Cleaning Cloth BN63-01798B

Samsung Service Center

Owner`s Instructions BN68-03998M

Guide Stand BN61-08051A

Stand P-BASE BN96-22005A

Stand P-BASE -

Stand + Guide Stand Screw


4EA(M4XL12 ) 6003-001782
Stand + Set Screw

2-10 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

2.4.2. Sold Separately

Accessories Item Item code Remark

RS232 Cable -

HDMI -

HDMI-DVI -

Audio - Samsung Service Center

Component -

Composite (AV) -

Coaxial (RF) -

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-11


2. Product Specification

2.5. 3D TV

2.5.1. What is 3D TV

• A system that display 3D images artificially


• How ? Using binocular time display
1) Left eye recognizes left image, right eye recognizes
right image.
2) Human eyes be far away each other 65mm
horizontally. So each eye feels a little bit
of time delay of left and right information.
LEFT Image RIGHT Image
Human brain merges those images and can feel
three-dimensional.
Side by side

2.5.2. How to operate

• 3D TV shows left and right image by turns. 351I {


240Hz

• At the same time, TV gives synchronizing signal to 3D


glasses through Bluetooth
S
• 3D glasses shutter each lens by turns according to this M

signal.

M S
Blue tooth
M S M S

2-12 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

2.5.3. 3D Format

■ 3D Format : There are several 3D formats existing on how to merge Left and Right images .
Input
Format Input images explanation notes
source
1. HDMI 1.4 standard
• Inserting Blink Active Space between format
Left and Right images. 2. Automatically
Frame Packing • Full re solution : 1920 x 1080 x 2 HDMI 1.4 activating
(Left and Right each) + Blink = 1920 (Not in the menu
x 2205 or UI)
3. BD format

• In 1 frame , Left image on the upper HDMI, USB,


half, Right image on the bottom half. 3D Broadcasting
Top & Bottom DTV(VOD), Format
• Vertically half resolution PC

• In 1 frame , Left image on the left half, HDMI, USB,


Right image on the right half. 3D Broadcasting
Side by Side DTV(VOD), Format
• Horizontally half resolution PC

• In 1 frame , every horizontal line , Left 1. MPEG


Line by Line and Right image in turn. PC encodingimpossible
• Vertically half resolution 2. Only in PC

• In 1 frame , every vertical line , Left 1. MPEG encoding


Vertical Stripe and Right image in turn. PC impossible
• Horizontally half resolution 2. Only in PC

• In 1 frame , every pixel, Left and Right


1. MPEG encoding
image in turn.
Checker Board PC impossible
• Half resolution both vertically and
2. Only in PC
horizontally

• eft And Right image inturn in every


Frame frame.
PC
Sequential • Full resolution spatially but Half
Time resolution timely.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-13


2. Product Specification

Extract Left and Right images a rtificially from normal 2D contents input and show it in 3D. (a function
2D → 3D
of TV)
When watching 3D TV (input is 3D source) , if a viewer feels tired of watching 3D TV, a viewer can
3D → 2D change the TV into 2D.
(In this case , TV only displays one of Left and Right images)
Only activating in ‘2D→3D Mode‘.
Depth Control the depth of 3D.
Tiredness goes higher as depth goes higher.
L/R correction Switch the position of Left and Right images so that correspond with 3D glasses.
‘3D off’ has below meanings according to present modes.
• In 2D→3D Mode : coming back to 2D

3D Disable • In 3D mode
(3D off)

2-14 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

2.6. Content

Press the CONTENT button to select Watch TV, My Downloads, Source.


Each screen will be displayed.

Watch TV
Guide

Schedule Manager

Channel List

Channel Manager

My Downloads
Videos

Photos

Music

Source
Use to select TV or other external input sources such as

DVD / Blu-ray players / cable box / STB satellite receiver / AllShare connected to the TV.Music

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-15


2. Product Specification

2.7. All Share


Wire d/Wire ls s
LAN Conne ction
Conte nts pla ying

Contents searching

TV function

Conte nts Control


P re mium
re mote
à Contents Display
Conne ction
S a ms ung
Conte nts Ma king
Route r HHP Ta b.

Á Contents auto S aving


Conte nts S a ving
PC
Auto Back Up
BD-HDD
Othe r S a ms ung De vice s

• Supporting The Total End to End Solution for using Home Digital Media
- Product Connection : By using “Samsung Wired/Wireless AP”, we support “Zero Config WiFi Connection between
Samsung Products (One foot Connection)
- Contents Making : Making picture and movie by Samsung HHP, Camera, Camcoder
- Contents Saving : Saving Contents automatically to Samsung BD-HDD, PC by Auto Back Up
- Contents Control : Sellecting and Operating Saving Contents by Samsung Premium Remocon , HHP, Tab.
- Contents Playing : Playing Contents at the Samsung TV and Total Searching the Contents

Message
one of the function of AllShare™, checking
the call from the cell phone, SMS information,
schedule
booked on mobile phone

Media
One of the function of AllShare™, showing
videos.
pictures, MP3 files of cell phone on TV by
controlling
the cell phone

2-16 Copyright© 1995-2012 SAMSUNG. All rights reserved.


2. Product Specification

One Foot Connection


Connect Samsung AP and
Samsung Products by closed position automatically

1 !f o o t

S a m s u n g !R o u t e r

TV Total Search Contents Function


• Support the “Total Search Cotents” in the Allshare devices
DLNA Search : Search contents

TV which supports Standard DLNA searching function

※ Good Compatibility with All standard DLNA device which has Search function support.

Á Keyword

 Contents list

Conte nts S a ving De vice s

Copyright© 1995-2012 SAMSUNG. All rights reserved. 2-17


3. Disassembly and Reassembly

3. Disassembly and Reassembly


This section of the service manual describes the disassembly and reassembly procedures for the PDP TV.

WARNING

This PDP TV contains electrostatically sensitive devices. Use caution when handling these components.

3.1. Overall Disassembly and Reassembly


CAUTION

• Disconnect the PDP TV from the power source before disassembly.

• Follow these directions carefully; never use metal instruments to pry apart the cabinet.

• If there is no additional comment, it is same for all inches.

Description Description Photo Screw

1. Place monitor face down on cushioned table.


Remove screws from the stand.
Remove stand.

<Rear view of 43">

6003–001782
<Rear view of 43"> M4 * L12

3-1 Copyright© 1995-2012 SAMSUNG. All rights reserved.


3. Disassembly and Reassembly

Description Description Photo Screw

<Rear view of 51">

6003–001782
<Rear view of 51"> M4 * L12

2. Remove the screws of Rear-Cover.

6003–001782
M4 * L12

6003–000337
<Rear view of 43"> M4 * L10

6003–001782
M4 * L12

6003–000337
<Rear view of 51"> M4 * L10

Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-2


3. Disassembly and Reassembly

Description Description Photo Screw

3. Lift up and remove the Rear-Cover.

<Rear view of 43">

<Rear view of 51">

4. Remove the screws of Main Board.

CAUTION

Disconnect all connectors prior to removing


boards.

6001–002606
M3 * L10

6003–001439
<PN450> M4 * L8

6001–002606
<PN490> M3 * L10

3-3 Copyright© 1995-2012 SAMSUNG. All rights reserved.


3. Disassembly and Reassembly

Description Description Photo Screw

5. Remove the screws of SMPS.


Remove the SMPS.

CAUTION

Align board under tab when re-installing.


6001–002606
M3 * L10

6003–001439
M4 * L8

6. Remove the peakers. (R/L)

7. Remove the screw of Bluetooth Module.

6001–002606
<Rear view of 51"> M3 * L10

8. Remove the screw of Cover Bottom.

6003–001782
M4 * L12

Copyright© 1995-2012 SAMSUNG. All rights reserved. 3-4


3. Disassembly and Reassembly

Description Description Photo Screw

9. Remove the screws of the Front-Cover.

6003–001782
<Rear view of 43"> M4 * L12

6003–001782
<Rear view of 51"> M4 * L12

10. Pinch the Function PBA between your fingers and


gentle pull away from front cover clip.

3-5 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

4. Troubleshooting

4.1. Troubleshooting

4.1.1. First Checklist for Troubleshooting

1) Check the various cable connections first.

• Check to see if there is a burnt or damaged cable.

• Check to see if there is a disconnected or loose cable connection.

• Check to see if the cables are connected according to the connection diagram.

2) Check the power input to the Main Board.

3) How to distinguish if the problem is caused by Main board or Logic Board.

• No Video : If the problem is No Video but Logic Board is on and Indication LED is blinking repeatedly and
faster than normal booting, replace the Logic board.

• Distorted Picture : Check the inner patterns.

Inner pattern Picture Problem


OK NG Main Board
NG NG Main or LVDS cable or Logic Board or Panel.

• How to check inner pattern?


a. Factory mode
b. Move to SVC menu.
c. Move to Test Pattern.
d. Check inner patterns. (This model only support FBE, READ PRE, READ POST)

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-1


4. Troubleshooting

4.1.2. Checkpoints by Error Mode

■ No Power
• The LEDs on the front panel do not work when connecting the power cord.
Symptom • The SMPS relay does not work when connecting the power cord.
• The unit appears to be dead.
The SMPS relay or the LEDs on the front panel does not work when connecting the power cord if
the cables are improperly connected or the Main Board or SMPS is not functioning. In this case,
check the following:
Major Checklist • Check the internal cable connection status inside the unit.
• Check the fuses of each part.
• Check the output voltages of the SMPS.
• Replace the Main Board.

Fuse
CN801

CN201

<Rear view of 43">


Diagnostics

Fuse CN801

CN201

<Rear view of 51">

4-2 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

No
P owe r indica tor LED is on? Che ck AC powe r conne ction.

Ye s

Are the S MP S CN801 a nd Ma in CN201 No Conne ct the ca ble be twe e n


conne cte d? CN801 a nd CN201 conne ctor.

Ye s

Is th e Fus e (F8 01S ) of the S MP S P owe r No


Re place Fus e . (F801S )
Input P a rt Ope n?

Ye s

S MP S CN801 No
P IN2 : S TB 5V Re place the S MP S .
PIN1_P S ON : Che ck to s e e if it is 0V

Ye s

Re place the Main Boa rd.

CAUTION

Make sure to disconnect the power before working on the SMPS board.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-3


4. Troubleshooting

■ No Video
Symptom • Audio is normal but no picture is displayed on the screen.
• The output voltage of the Main SMPS.
Major Checklist • This may happen when the LVDS cable connecting the Main Board and the Panel is
disconnected.

LVDS Cable

<Rear view of 43">

Diagnostics

LVDS Cable

<Rear view of 51">

Check the LED


operation.

4-4 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Che ck the LED ope ra tion of Logic Boa rd


No
whitch is norma lly ope ra ting? Re place the Logic Boa rd.
(Norma l : Blink once a s e cond)

Ye s

Che ck the LVDS conne ctor. No


Che ck / Re pla ce the LVDS Ca ble .
Is it conne cte d corre ctly?

Ye s

Che ck All output volta ge s on S MP S . No


Re place the S MP S .
Are a ll volta ge ne rma l?

Ye s

Re place the Main Boa rd.

CAUTION

Make sure to disconnect the power before working on the SMPS board.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-5


4. Troubleshooting

■ No Sound
Symptom • Video is normal but there is no sound.
• When the speaker connectors are disconnected or damaged.
• When the sound processing part of the Main Board is not functioning.
Major Checklist
• Speaker defect.
• SMPS not supplying voltage to the main board.

CN801

Speaker Speaker Cable

<Rear view of 43">


Diagnostics

CN801

Speaker

Speaker Cable

<Rear view of 51">

4-6 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Is the ca ble conne ction be twe e n


No Conne ct the ca ble prope rly or
Main boa rd a nd the s pe a ke r
re place the ca ble, if ne ce s s a ry.
prope rly conne cte d?

Ye s

Is th e output volta ge of S MP S norma l? No


Re place the S MP S .
(CN801 P IN 7 : 15V)

Ye s

(1)
No
Is the s pe a ke r output te rmina l of Re place the Main boa rd.
the Ma in boa rd norma l?

Ye s

So und Output S ha pe
Re place the S pe a ke r.

(1)

CAUTION

Make sure to disconnect the power before working on the IP board.

4.1.3. Analog Part Troubleshooting

1) It is easy to check analog video signal than digital video signal.

2) Use reference signal input. (ex. 16 Gray)

3) Check Signal Level and sync.

4) Check Signal path until input of Video Decoder.


• Tuner → Switch → Video Decoder
• AV Connector → Switch → Video Decoder
• Scart → Switch → Video Decoder

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-7


4. Troubleshooting

Gray
Level

H-sync

16 Gra y P a tte rn 16 Gra y Wa ve Form

Che ck the LED ope ra tion of Logic Boa rd No


Re place the Logic Boa rd.
whitch is norma lly ope ra ting?

Ye s

Che ck the output of LVDS . No


Re place the Main Boa rd.
Is it norma lly ope ra ting?

Ye s

Che ck the e a ch output of the S MP S . No


Re place the S MP S .
Is it norma lly ope ra ting?

Ye s

Che ck the e a ch output of the S MP S a fte r


dis conne cting the powe r ca ble from S MPS . No
Re place the Y-S ca n Boa rd.
And re pla ce X-Ma in, Y-Main Boa rd,
Y-S ca n Boa rd.

<PC Input–1 (V-sync, H-sync, R/G/B)> <PC Input–2 (V-sync, H-sync, R/G/B)>

4-8 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

<LVDS Output>

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-9


4. Troubleshooting

4.1.4. Digital Part Troubleshooting

1) It is difficult to check digital video signal because of too fast and small signal.

2) Check digital video signal, Use H-sync, V-sync and Clock for basic.

3) Each digital video ICs connected with data line, H-sync, V-sync and Clock line.

4) Check H-sync period, V-sync period, Clock period.

5) If period is out of spec, Change the IC.

1 Period(15.63kHz ) 1 P e riod(50Hz) 1 P e riod(13.5MHz)

H-Sy nc V-Sync Clock

Is th e S MP S CN801 conne ctor a nd the No Is th e S MP S CN801 conne ctor a nd the


Main Boa rd CN201 conne cte d? Main Boa rd CN201 conne cte d?

Ye s

Is th e Fus e (F8 01S ) of the S MP S P owe r No


Re place Fus e (F801S ).
Input P a rt blown?

Ye s

S MP S CN801
No
P IN2 : S TB 5V Re place the S MP S .
PIN1_P S ON : Che ck to s e e if it is 0V

Ye s

Re place the Main Boa rd.

4-10 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

<PC Input (V-sync, H-sync, R/G/B)> <LVDS Output>

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-11


4. Troubleshooting

4.1.5. Faults and Corrective Actions

Symptom Related Image Causes and Countermeasures

A blank vertical cell (block) • Address buffer defect


appears on the screen. • Replace the corresponding upper/lower
buffers.
• COF defect (burnt)
• Replace the module.

A green screen appears when • The Scale is not resecting.


the TV is turned on. • Replace the Main board.

The OSD box appears but there • Incorrect program version.


is no text. • Check the version of each program.
• Replace the Main board.

A blank upper (or lower) block • Upper/Lower Y Buffer defect


appears on the screen. • Replace the corresponding upper/
lower buffers.

Either the main or sub picture • Replace the Main board.


does not appear.

4-12 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Symptom Related Image Causes and Countermeasures

A vertical green line appears on • The SMPS voltage is incorrect.


the screen. • Adjust the SMPS voltage according
to the voltage printed on the module
label.

Dim screen (blurred in red) • X-Main board defect


• Replace the X-Main board.

A blank screen appears. • Replace the Y-Main board.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-13


4. Troubleshooting

4.1.6. Operating Logic LED

■ Normal
• LED ON/OFF for 0.5s

ON

OFF

P owe r ON Logic ON S e que nce (P OS ) Norma l Toggling


(e ve ry 32 Vs ync)
-. NT : 534 ms
-. P AL : 640 ms

■ Abnormal
• LED ON/OFF three times for 8.1s

540 540 540 540 540 8 .06 · ª µ ª ¦ ¹ e...


27Mhz ms ms ms ms ms s ec
Exce ption
163 163 163 163 163 2 .44 · ª µ ª ¦ ¹ e...
P LL ON ms ms ms ms ms s ec

■ DRV_RESET
• LED ON for 5s and LED OFF for 2s

5 2 · ª µ ª ¦ ¹ e...
s ec s ec

DRV_RES ET

4-14 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

4.1.7. Adjust SMPS Voltage when change SMPS

VS_TP

VS_VR

VA_TP

VA_VR

TIP

• T.P : Test Point

• V.R : Variable Resistor

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-15


4. Troubleshooting

4.2. Factory Mode Adjustments

4.2.1. Entering Factory Mode

■ To enter ‘Service Mode’ Press the remote-control keys in this sequence.


• If you do not have Factory remote-control.

¢ £   “ ‘ ¨ oœ ž “ ” œ ¤ £”o € ‡  Ÿ ¾ Æ ´ Áož 

• If you have Factory remote-control.

INFO Factory

4-16 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

• If you don’t have Factory remote control, can’t control some menu.
Option
Control
SVC
Expert
ADC/WB
Advanced
T-MST9AUSC-XXX
T-MST9AUSS-XXX
E-Manual : X9ATSCA-000X

EDID SUCCESS
HDCP : SUCCESS
CALIB : AV / COM / PC / HDMI /
Option : XXXX XXXX XXXX X
FactoryCS : 0xxxxxxxxx

Onboot : xxx
SDAL-XXX
RFS : P0154 T-TDT5AKSRC
20XX-XX-XX

TYPE : XXXXXX
Model : PNxxxx
Logic S/W : xx-xx-xx
Wired Mac Available

FACTORY DATA VER : XXX


EERC VERSION : XXX
DTP-AP-COMP-310-01
DTP-HIIG-0304
DTP-BP-0314
DATE OF PURCHASE : XX/XX/XX

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-17


4. Troubleshooting

4.2.2. Factory Data

■ Option
Menu Data Remark
Factory Reset -
Type 43DHHcD
Local set xx
Bagic Model PE490
SVC Model 0
TUNER xx
Ch table NONE
Front Color T-R-BLK

■ Control
Menu Data Remark
EDID EDID ON/OFF
EDID WRITE ALL
EDID WRITE PC
EDID WRITE HDMI
EDID WRITE HDMI1
EDID WRITE HDMI2
EDID WRITE HDMI3
EDID WRITE HDMI4
HDMI EDID Ver
HDMI EDID Port
EDID WRITE DVI
Sub Option RF Mute Time 600ms
RS-232 Jack Debug
Watchdog OFF
WD COUNT 255
LVDS FORMAT PDP
Language_Arabic xx Info+fatory
TOOLS Support 32 Info+fatory
LNA Support 0 Info+fatory
NETWORK Support Ext-Wifi Info+fatory
IPERF stopped
Info Link Server Type development Info+fatory
Info Link Country None Info+fatory
TTX List Flof Info+fatory
TTX Group UserOSD Info+fatory
24Px4 Support OFF Info+fatory

4-18 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


Power Indicator Support OFF Info+fatory
BD Wise Support OFF Info+fatory
Data Service Support OFF Info+fatory
IIC BUS STOP OFF Info+fatory
OTA Duration Test OFF
Alternate Del OFF
OTN Server Type operating
OTN Test Server OFF
OTN Support ON
OTN Reset
OTN Duration OFF
OTN Fail Test OFF
Visual Test Disable Info+fatory
Emergency Log Copy Info+fatory
Checksum 0x0000 Info+fatory
View Log Select Log Type IR KEY
Log View
Delete Log
ColorSpace Support RGB Type Info+fatory
Gemstar On/Off OFF Info+fatory
WSS Support OFF Info+fatory
PVR Support OFF Info+fatory
CI Support OFF Info+fatory
Eepron Reset Info+fatory
Spread Spectrum LVDS Spread ON Info+fatory
Period 40K Info+fatory
Amplitude 1.5 Info+fatory
DDR Spread 1.0% Spread Info+fatory
DDR Margin A CTRL_OFFSET_0_3 0x0 Info+fatory
A CTRL_OFFSET_D 0x0 Info+fatory
B CTRL_OFFSET_0_3 0x0 Info+fatory
B CTRL_OFFSET_D 0x0 Info+fatory
H.264 Margin 8
MPEG Margin 1000
Tuner Margin 10
SST Y0 Ref 165 Info+fatory
Y1 Ref 148 Info+fatory
Y2 Ref 119 Info+fatory
Y3 Ref 101 Info+fatory
Y4 Ref 76 Info+fatory

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-19


4. Troubleshooting

Menu Data Remark


Y5 Ref 60 Info+fatory
Y6 Ref 31 Info+fatory
Y7 Ref 0 Info+fatory
Cb0 Ref 128 Info+fatory
Cb1 Ref 64 Info+fatory
Cb2 Ref 148 Info+fatory
Cb3 Ref 85 Info+fatory
Cb4 Ref 171 Info+fatory
Cb5 Ref 108 Info+fatory
Cb6 Ref 194 Info+fatory
Cb7 Ref 0 Info+fatory
Cr0 Ref 128 Info+fatory
Cr1 Ref 137 Info+fatory
Cr2 Ref 64 Info+fatory
Cr3 Ref 74 Info+fatory
Cr4 Ref 181 Info+fatory
Cr5 Ref 192 Info+fatory
Cr6 Ref 118 Info+fatory
Cr7 Ref 0 Info+fatory
SST_TH Y0 TH 20 Info+fatory
Y1 TH 20 Info+fatory
Y2 TH 20 Info+fatory
Y3 TH 20 Info+fatory
Y4 TH 20 Info+fatory
Y5 TH 20 Info+fatory
Y6 TH 20 Info+fatory
Y7 TH 20 Info+fatory
Cb0 TH 20 Info+fatory
Cb1 TH 20 Info+fatory
Cb2 TH 20 Info+fatory
Cb3 TH 20 Info+fatory
Cb4 TH 20 Info+fatory
Cb5 TH 20 Info+fatory
Cb6 TH 20 Info+fatory
Cb7 TH 20 Info+fatory
Cr0 TH 20 Info+fatory
Cr1 TH 20 Info+fatory
Cr2 TH 20 Info+fatory
Cr3 TH 20 Info+fatory
Cr4 TH 20 Info+fatory

4-20 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


Cr5 TH 20 Info+fatory
Cr6 TH 20 Info+fatory
Cr7 TH 20 Info+fatory
2nd mips ON Info+fatory
2nd mips count 0 Info+fatory
Region xxx
PnP Language xxx Info+fatory
PC Auto Ident Enable
OTP Lock …
Auto Power MEMORY
KEY SENSITIVITY 56
FANET OFF
OTA Support OFF
WIFI REGION V
e-Pop Default on
OPTION_SWU
OPTION_MEDIAPLAY
3D OPTIMIZE VLAUE 1
ECHO IC TYPE 1
FKP Down
PDP Option LOGIC CONNECT OFF
PIXEL SHIFT TEST OFF
PANEL VERSION EH
PANEL INCH 43SD
PANEL TYPE 22
PANEL TEMPERATURE 34
LOGIC ID B202
LOGIC SW VERSION 2010-11-20
LOGIC SW CHECKSUM 0X49E3
MRT 94
SAPC TIMER ON
APC SPEED SLOW
Real 100 Hz Support OFF
XGA Resolution OFF
PLG_SHOP 128
AVC_VSC 15
AVC_VE 15
AVC_VSC 15
APC_EXP
PLG_EXP

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-21


4. Troubleshooting

Menu Data Remark


Hotel Option Hospitality Mode
Power On
Menu OSD
Operation
Music Mode
External Source
Eco Solution
Cloning
Shop Option Shop Mode OFF
Exhibition Mode OFF
Asia Option TTX OFF Info+fatory
China HD OFF Info+fatory
NT Conversion OFF Info+fatory
Sepco 120Hz OFF Info+fatory
Unbalance OFF Info+fatory
FMTransmitter Support OFF Info+fatory
FMTransmitter Carrier OFF Info+fatory
AF Level adjust 3 Info+fatory
TX power Level 0 Info+fatory
Mono Last Memory OFF Info+fatory
H Shaking OFF Info+fatory
Sound High Devi OFF
Carrier Mute ON
Volume Curve Type1
Speaker Delay Normal 10
Pilot Level High Thld 0x28h
Pilot Level Low Thld 0x10h
FM Prescale 0 Info+fatory
AM Prescale 0 Info+fatory
NICAM Prescale 0 Info+fatory
Amp Volume 0xc7h Info+fatory
Amp Scale 0x82h Info+fatory
Woofer Type 1 Info+fatory
Woofer Scale 0x7fh Info+fatory
Woofer Check Sum Info+fatory
Speaker EQ ON
Amp Model 0 Info+fatory
Speaker cut-off Freq NTP7411 Info+fatory
SPDIF PCM Gain -9 dB Info+fatory
FM M Prescale 48 Info+fatory

4-22 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


BTSC Mono Prescale 25 Info+fatory
BTSC stereo Prescale 47 Info+fatory
SAP Prescale 43 Info+fatory
A2 Ident High Thld 31 Info+fatory
A2 Ident Low Thld 2 Info+fatory
Carrier2 Amp High Thld 4 Info+fatory
Carrier2 Amp Low Thld 3 Info+fatory
Carrier2 SNR High THR 16 Info+fatory
Carrier2 SNR Low THR 80 Info+fatory
Audio-IP Test Ready Info+fatory
TruBass-Checksum 0x200190E2 Info+fatory
PWM Mode BD Info+fatory
Config Option Num of ATV 1 Info+fatory
Num of DTV 1 Info+fatory
Num of AV 1 Info+fatory
Num of SVIDEO 0 Info+fatory
Num of COMP 1 Info+fatory
Num of HDMI 2 Info+fatory
Num of PC 0 Info+fatory
Num of SCART 0 Info+fatory
Num of DVI 0 Info+fatory
Num of OPTICAL Link 1 Info+fatory
Num of MEDIA 1 Info+fatory
Num of PANEL KEY 6 Info+fatory
Num of USB Port 1 Info+fatory
Num of HeadPhone 0 Info+fatory
Num of RVU 0 Info+fatory
MFT Offset 62.5 Info+fatory
Select LCD/PDP PDP Info+fatory
HDMI/DVI SEL 1 Info+fatory
Indicator Led OFF Info+fatory
Wall Mount OFF Info+fatory
HV Flip OFF Info+fatory
Num Of Display 2 Info+fatory
DVI/HDMI SOUND Auto Info+fatory
HDMI HOT PLUG Disable Info+fatory
HOTPLUG SWITCHING Boot Info+fatory
HOT PLUG DURATION 1200ms Info+fatory
CLK TERM DURATION 1200ms Info+fatory
HDMI FLT CNT SIG 100ms Info+fatory

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-23


4. Troubleshooting

Menu Data Remark


HDMI FLT CNT LOS 100ms Info+fatory
UNSTABLE BAN CNT 3500ms Info+fatory
HDMI Err Cnt 1 Info+fatory
HDMI ROBIN ON Info+fatory
HDMI Callback OFF Info+fatory
HDMI CTS Thld 8 Info+fatory
HDMI CTS Cnt1 1 Info+fatory
TMDS_EQ2_Boost 1 Info+fatory
TMDS_EQ2_Gain 0 Info+fatory
TMDS_PLL_Loop 3 Info+fatory
TMDS_CPREG_BLEED 1 Info+fatory
HDMI EQ Auto Info+fatory
HDMI EDID wRITE Type Separate Info+fatory
HDMI Switch NONE Info+fatory
DVI SET TIME 300ms Info+fatory
Type Of PANEL KEY PDPVertical Info+fatory
EcoSensor Support ON Info+fatory
LEDMotionPlus Support OFF Info+fatory
Natural Mode Support OFF Info+fatory
All Share Support ON Info+fatory
Relax Mode Support OFF Info+fatory
DVI-I Support Info+fatory
Melfas Function Support Info+fatory
Light Level Support Info+fatory
H Write Info+fatory
HDMI Sync DE Info+fatory
HeadPhone Port A Out2 Info+fatory

4-24 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

■ SVC
Menu Data Remark
Test Pattern Pattern Sel …
LOGIC Pattern Sel 0
LOGIC Level Sel 255
Panel Auto Setting Failure Info+fatory
PANEL DISPLAY TIME 2Hr
LOGIC USB D/L off
Tuner Status
T-CON USB Download Failure
T-CON CheckSum
Tuner Margin 10
CAM Wain Time
TS Clock delay 0
SUBMICOM UPGRADE Off
BT ADDRESS 0
BT UPGRADE
BT Freepairing on
SVC Reset

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-25


4. Troubleshooting

■ Expert
Menu Data Remark
N/D ADJ OFF
Source …

■ ADC/WB
Menu Data Remark
ADC AV Calibration /
Comp Calibraion /
PC Calibration /
HDMI Calibration /
ADC Target 1st_AV_Low 64
1st_AV_High 880
1st_AV_Delta 2
1st_COMP_Y_Low 64
1st_COMP_Cb_Low 512
1st_COMP_Cr_Low 512
1st_COMP_Y_High 940
1st_COMP_Cb_High 512
1st_COMP_Cr_High 512
1st_COMP_Delta 2
1st_PC_Low 4
1st_PC_High 1004
1st_PC_Delta 2
2nd_ACH_Low 4
2nd_ACH_High 940
2nd_PC_Low 4
2nd_PC_High 940
2nd_Delta 2
ADC Result 1st_Y_GH 258
1st_Y_GL 128
1st_Cb_BH …
1st_Cb_BL …
1st_Cr_RH …
1st_Cr_RL …
2nd_R_L 133
2nd_G_L 133
2nd_B_L 133
2nd_R_H 70
2nd_G_H 70
2nd_B_H 70

4-26 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


White Balance Sub Brightness 128
R-Offset 128
G-Offset 128
B-Offset 128
Sub Contrast 128
R-Gain 128
G-Gain 128
B-Gain 128
Movie R-Offset …
Movie B-Offset …
Movie R-Gain …
Movie B-Gain …

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-27


4. Troubleshooting

■ Advanced
Menu Data Remark
Picture_2D Sub Setting Gamma 0.95
Natural Gamma 0
Pwm Max 100
PWM Min 0
Pwm Mid 0
Contrast Dimming OFF
7.5 IRE NTSC OFF
7.5 IRE Offset
Comp Phase 110
Led Peak OnOff OFF
Dither Bypass OFF
D Motion Light On
Dynamic Contrast On
EPA Standard Standard Contrast 100
Standard Brightness 45
Standard Sharpness 50
Standard Color 50
Standard Tint 0
Standard Backlight 10
WB Movie W/B Movie On/Off OFF
Model ...
Color Tone ...
Msub Brightness ...
Msub Contrast ...
N_Rgain ...
N_Bgain ...
N_Roffset ...
N_boffset ...
W2_Rgain ...
W2_Bgain ...
W2_Roffset ...
W2_Boffset ...
Movie Contrast ...
Movie Bright ...
Movie Color ...
Movie Sharpness ...
Movie Tint ...
Movie Backlight ...
Movie Gamma ...

4-28 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


M_Sub_Gamma ...
HDMI Black Level ...
WCE WRHue 64
WRSat 16
WYHue 64
WYSat 16
WGHue 64
WGSat 16
WCHue 64
WCSat 16
WBHue 64
WBSat 16
WMHue 64
WMSat 16
ARHue 64
ARSat 16
AYHue 64
AYSat 16
AGHue 64
AGSat 16
ACHUE 64
ACSat 16
ABHue 64
ABSat 16
AMHue 64
AMSat 16
VDEC AGC mode 3
AGC manual gain 72
Ifcomptype 1
Ifcompsel 15
Saturain Cb/Cr 145
Secam Filter Sel 0
RGB Delay 150
Peaking Gain 0
Coring Gain 3
Chroma Peak 10
2D V Peaking 0
2D H Peaking 0
2D Peaking Gain 0
Sharpness Post_H1 20

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-29


4. Troubleshooting

Menu Data Remark


Post_H2 26
Post_H3 20
Post_H4 15
Post_v1 20
Post_v2 18
Post_H2 Overshoot 128
Post_H2 Undershoot 128
Post_H3 Overshoot 128
Post_H3 undershoot 128
Core Gain1 2
CoreGain2 3
D_Tot_Gain 24
S_Tot_Gain 24
ColorMapping A_Red_R 60
A_Red_G 0
A_Red_B 0
A_Green_R 67
A_Green_G 100
A_Green_B 0
A_Blue_R 0
A_Blue_G 49
A_Blue_B 100
A_Yellow_R 100
A_Yellow_G 100
A_Yellow_B 0
A_Cyan_R 0
A_Cyan_G 46
A_Cyan_B 100
A_Magenta_R 27
A_Magenta_G 0
A_Magenta_B 67
N_Red_R 50
N_Red_G 0
N_Red_B 0
N_Green_R 0
N_Green_G 50
N_Green_B 0
N_Blue_R 0
N_Blue_G 0
N_Blue_B 50

4-30 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


N_Yellow_R 50
N_Yellow_G 50
N_Yellow_B 0
N_Cyan_R 0
N_Cyan_G 50
N_Cyan_B 50
N_Magenta_R 50
N_Magenta_G 0
N_Magenta_B 50
Enhance BLE_Gain 22
D Sub Color 80
D Skin Hue 84
D Skin Sat 18
S Sub Color 80
S Skin Hue 72
S Skin Sat 16
M Sub Color 55
M Skin Hue 64
M Skin Sat 16
Sub Tint 45
CE_Normal_Left_Gain 35
CE_Normal_Right_Gain 20
CE_Normal_Offset -10
CE_Special_Left_Gain 15
CE_Special_Right_Gain 10
CE_Special_Offset -50
CE_S_Left_gain 10
CE_S_Right_Gain 40
CE_S_Normal_Offset -2
LNA_Plus Synctip_Noise 102
dB01_th 3
dB12_th 4
dB23_th 6
dB34_th 8
dB45_th 10
dB56_th 12
dB67_th 15
dB78_th 28
LNA_Plus_Yfiller 3
YC_Delay RF PAL BG 10

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-31


4. Troubleshooting

Menu Data Remark


RF PAL DK 11
RF PAL I 13
RF PAL M 6
RF PAL n 11
RF SECAM BG 5
RF SECAM DK 8
RF SECAM L 8
RF NT 358 14
RF NT 443 8
AV PAL 9
AV PAL M 7
AV PAL N 9
AV SECAM 9
AV NT 358 10
AV NT 443 4
AV Pal 60 6
SCART PAL 9
SCART PAL M 9
SCART PAL N 9
SCART SECAM 4
SCART NT 358 10
SCART NT 443 4
SCART PAL 60 6
SCART RGB PAL 8
SCART RGB PAL M 8
SCART RGB PAL N 8
SCART RGB SECAM 8
SCARTRGB NT 358 8
SCARTRGB NT 443 8
SCARTRGB PAL 60 8
Picture Update
Picture_3D Sub Setting_3D 3D_Gamma 0.95
3D_Natural Gamma 0
3D_Pwm Max 100
3D_PWM Min 0
3D_Pwm Mid 0
3D_Contrast Dimming OFF
3D_Led Peak OnOff OFF
3D_Dither Bypass OFF
3D_D Motion Light OFF

4-32 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


3D_Dynamic Contrast OFF
EPA_3D 3D Contrast 100
3D Brightness 45
3D Standard Sharpness 50
3D Standard Color 50
3D Standard Tint 0
3D Standard Backlight 7
WB Movie_3D 3D_W/B Movie On/Off OFF
3D_Model ...
3D_Color Tone ...
3D_Msub Brightness ...
3D_Msub Contrast ...
3D_C_Rgain ...
3D_C_Bgain ...
3D_C_Roffset ...
3D_C_boffset ...
3D_N_Rgain ...
3D_N_Bgain ...
3D_N_Roffset ...
3D_n_Boffset ...
3D_W2_Rgain
3D_W2_Bgain
3D_W2_Roffset
3D_W2_Boffset
3D_Movie Contrast ...
3D_Movie Bright ...
3D_Movie Color ...
3D_Movie Sharpness ...
3D_Movie Tint ...
3D_Movie Backlight ...
3D_Movie Gamma ...
3D_M_Sub_Gamma ...
3D_HDMI Black Level ...
3D_Sub Contrast 128
3D_Sub_Brightness 128
WCE_3D 3D_WRHue 64
3D_WRSat 17
3D_WYHue 72
3D_WYSat 17
3D_WGHue 47

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-33


4. Troubleshooting

Menu Data Remark


3D_WGSat 17
3D_WCHue 58
3D_WCSat 17
3D_WBHue 54
3D_WBSat 18
3D_WMHue 64
3D_WMSat 17
3D_ARHue 64
3D_ARSat 16
3D_AYHue 64
3D_AYSat 16
3D_AGHue 64
3D_AGSat 16
3D_ACHUE 64
3D_ACSat 16
3D_ABHue 64
3D_ABSat 16
3D_AMHue 64
3D_AMSat 16
ColorMapping_3D 3D_A_Red_R 50
3D_A_Red_G 0
3D_A_Red_B 0
3D_A_Green_R 0
3D_A_Green_G 50
3D_A_Green_B 0
3D_A_Blue_R 0
3D_A_Blue_G 0
3D_A_Blue_B 50
3D_A_Yellow_R 50
3D_A_Yellow_G 50
3D_A_Yellow_B 0
3D_A_Cyan_R 0
3D_A_Cyan_G 50
3D_A_Cyan_B 50
3D_A_Magenta_R 50
3D_A_Magenta_G 0
3D_A_Magenta_B 50
3D_N_Red_R 50
3D_N_Red_G 0
3D_N_Red_B 0

4-34 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


3D_N_Green_R 0
3D_N_Green_G 50
3D_N_Green_B 0
3D_N_Blue_R 0
3D_N_Blue_G 0
3D_N_Blue_B 50
3D_N_Yellow_R 50
3D_N_Yellow_G 50
3D_N_Yellow_B 0
3D_N_Cyan_R 0
3D_N_Cyan_G 50
3D_N_Cyan_B 50
3D_N_Magenta_R 50
3D_N_Magenta_G 0
3D_N_Magenta_B 50
Sharpness_3D 3D_Post_H1 16
3D_Post_H2 10
3D_Post_H3 10
3D_Post_H4 10
3D_Post_v1 20
3D_Post_v2 14
3D_Post_H2 Overshoot 32
3D_Post_H2 Undershoot 32
3D_Post_H3 Overshoot 16
3D_Post_H3 undershoot 16
3D_Core Gain1 1
3D_CoreGain2 2
3D_D_Tot_Gain 28
3D_S_Tot_Gain 28
Enhance_3D 3D_BLE_Gain 22
3D_D Sub Color 65
3D_D Skin Hue 100
3D_D Skin Sat 18
3D_S Sub Color 65
3D_S Skin Hue 72
3D_S Skin Sat 16
3D_M Sub Color 55
3D_M Skin Hue 64
3D_M Skin Sat 16
3D_Sub Tint 50

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-35


4. Troubleshooting

Menu Data Remark


3D_CE_Normal_Left_Gain 20
3D_CE_Normal_Right_Gain 30
3D_CE_Normal_Offset -10
3D_CE_Special_Left_Gain 15
3D_CE_Special_Right_Gain 10
3D_CE_Special_Offset -50
3D_CE_S_Left_gain 10
3D_CE_S_Right_Gain 40
3D_CE_S_Normal_Offset -2
3D Setting LED_BT_IR BTPairDis_Ho 2
BTPairDis_sh 25
BTTransDis 10
BTSlaveDelay48 0
BTSlaveDelay50 0
BTSlaveDelay60 0
BTEmiDel_48 0
BTEmiDel_50 0
BTEmiDel_60 0
BTGlsDUTY 100
IREmiDel_48 0
IREmiDel_50 0
IREmiDel_60 0
IREmiMask 1
IRMASKPRD 1
IREmiNum 1
SlavDelay48 0
SlavDelay50 0
SlavDelay60 0
PDP_BT_IR BTPairDis_Ho_PDP 2
BTPairDis_sh_PDP 25
BTTransDis_PDP 10
BTSlaveDelay48_D 0
BTSlaveDelay50_D 0
BTSlaveDelay60_D 0
BTGlsDUTY_D 100
BTEmiDel_48_S 0
BTEmiDel_50_S 0
BTEmiDel_60_S 0
BTGlsDUTY_S 100
IREmiDel_48_R 0

4-36 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


IREmiDel_50_R 0
IREmiDel_60_R 0
BTGlsDUTY_R 100
BTEmiDel_48_M 0
BTEmiDel_50_M 0
BTEmiDel_60_M 0
BTGlsDUTY_M 100
IREmiMask_PDP 1
IRMASKPRD_PDP 1
IREmiNum_PDP 1
SlavDelay48_PDP 0
SlavDelay50_PDP 0
SlavDelay60_PDP 0
Duty PDuty192 25
PDuty200 25
PDuty240_Dyn 25
PDuty210_Mov 25
Dcc Glmit_LBT0 88
Glmit_LBT1 89
Glmit_LBT2 90
Glmit_LBT3 91
Glmit_LLT0 95
Glmit_LLT1 96
Glmit_LLT2 97
Glmit_LLT3 98
DCCX1 0
DCCX2 0
DCCX3 0
DCCY1 0
DCCY2 0
DCCH1 0
DCCH2 0
DCCH3 0
DCCV1 0
DCCV2 0
Temp Read 0
Time_HOT 120
Time_Cold 120
Temp_ST 16
Temp_TH 40

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-37


4. Troubleshooting

Menu Data Remark


delta 5
Effect Depth_Min 10
Depth_Max 100
Viewp_Min_2D3D 64
Viewp_Max_2D3D 192
Viewpoint_Min 64
viewpoint_Max 192
Debug Debug OFF
DccMode 0
DccSele0_0 0
DccSele0_1 0
DccSele0_2 0
DccSele0_3 0
DccSele0_4 0
DccSele0_5 0
DccSele0_6 0
DccSele0_7 0
PosiSel_0_0 0
PosiSel_0_1 0
PosiSel_0_2 0
PosiSel_0_3 0
PosiSel_0_4 0
PosiSel_0_5 0
PosiSel_0_6 0
PosiSel_0_7 0
PosiSel_0_8 0
PosiSel_0_9 0
PosiSel_0_10 0
PosiSel_0_11 0
Bypass IREmiMask 1
IRMASKPRD 1
IREmiNum 1
SlavDelay48 0
SlavDelay50 0
SlavDelay60 0
PDP_BT_IR BTPairDis_Ho_PDP 2
BTPairDis_sh_PDP 25
BTTransDis_PDP 10
BTSlaveDelay48_D 0
BTSlaveDelay50_D 0

4-38 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Menu Data Remark


BTSlaveDelay60_D 0
BTGlsDUTY_D 100
BTEmiDel_48_S 0
BTEmiDel_50_S 0
BTEmiDel_60_S 0
BTGlsDUTY_S 100
IREmiDel_48_R 0
IREmiDel_50_R 0
IREmiDel_60_R 0
BTGlsDUTY_R 100
BTEmiDel_48_M 0
BTEmiDel_50_M 0
BTEmiDel_60_M 0
BTGlsDUTY_M 100
IREmiMask_PDP 1
IRMASKPRD_PDP 1
IREmiNum_PDP 1
SlavDelay48_PDP 0
SlavDelay50_PDP 0
SlavDelay60_PDP 0
Duty PDuty192 25
PDuty200 25
PDuty240_Dyn 25
PDuty210_Mov 25
Dcc Glmit_LBT0 88
Glmit_LBT1 89
Glmit_LBT2 90
Glmit_LBT3 91
Glmit_LLT0 95
Glmit_LLT1 96
Glmit_LLT2 97
Glmit_LLT3 98
DCCX1 0
DCCX2 0
DCCX3 0
DCCY1 0
DCCY2 0
DCCH1 0
DCCH2 0
DCCH3 0

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-39


4. Troubleshooting

Menu Data Remark


DCCV1 0
DCCV2 0
Temp Read 0
Time_HOT 120
Time_Cold 120
Temp_ST 16
Temp_TH 40
delta 5
Effect Depth_Min 10
Depth_Max 100
Viewp_Min_2D3D 64
Viewp_Max_2D3D 192
Viewpoint_Min 64
viewpoint_Max 192
Debug Debug OFF
DccMode 0
DccSele0_0 0
DccSele0_1 0
DccSele0_2 0
DccSele0_3 0
DccSele0_4 0
DccSele0_5 0
DccSele0_6 0
DccSele0_7 0
PosiSel_0_0 0
PosiSel_0_1 0
PosiSel_0_2 0
PosiSel_0_3 0
PosiSel_0_4 0
PosiSel_0_5 0
PosiSel_0_6 0
PosiSel_0_7 0
PosiSel_0_8 0
PosiSel_0_9 0
PosiSel_0_10 0
PosiSel_0_11 0
Bypass OFF

4-40 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

4.3. Service Adjustment

- You must perform Calibration in the Lattice Pattern before adjusting the White Balance.

■ White Balance - Calibration


• Factory

ADC / WB AV Calibration
Comp Calibration
PC Calibration
HDMI Calibration

■ Color Calibration
• Adjust spec.
1) Source : HDMI

2) Setting Mode : 1280*720@60Hz

3) Pattern : Pattern #24 (Chess Pattern)

4) Use Equipment : CA210 & Master MSPG925 Generator


Use other equipment only after comparing The result with that of The Master equipment.

Input mode Calibration Pattern


CVBS IN (Model_#1) Perform in NTSC/PAL B&W Pattern #24 Lattice
Component IN (Model_#6) Perform in 720p B&W Pattern #24 Lattice
PC Analog IN (Model_#21) Perform in VESA XGA (1024x768) B&W Pattern #24 Lattice
HDMI IN Perform in 720p B&W Pattern #24 Lattice

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-41


4. Troubleshooting

• Method of Color Calibration (AV)


1) Apply the NTSC/PAL Lattice (N0. 3) pattern signal to the AV IN 1 port.

2) Press the Source key to switch to “AV1” mode.

3) Enter Service mode.

4) Select the “ADC” menu.

5) Select the “AV Calibration” menu.

6) In “AV Calibration Off” status, press the “ ” key to perform Calibration.

7) When Calibration is complete, it returns to the high-level menu.

8) You can see the change of the “AV Calibration” status from Failure to Success.

• Method of Color Calibration (Component)


1) Apply the 720p Lattice (N0. 6) pattern signal to the Component IN 1 port.

2) Press the Source key to switch to “Component1” mode.

3) Enter Service mode.

4) Select the “ADC” menu.

5) Select the “Comp Calibration” menu.

6) In “Comp Calibration Off” status, press the “ ” key to perform Calibration.

7) When Calibration is complete, it returns to the high-level menu.

8) You can see the change of the “Comp Calibration” status from Failure to Success.

• Method of Color Calibration (PC)


1) Apply the VESA XGA Lattice (N0. 21) pattern signal to the PC IN port.

2) Press the Source key to switch to “PC” mode.

3) Enter Service mode.

4) Select the “ADC” menu.

5) Select the “PC Calibration” menu.

6) In “PC Calibration Off” status, press the “ ” key to perform Calibration.

7) When Calibration is complete, it returns to the high-level menu.

8) You can see the change of the “PC Calibration” status from Failure to Success.

4-42 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

• Method of Color Calibration (HDMI)


1) Apply the 720p Lattice (N0. 6) pattern signal to the HDMI1/DVI IN port.

2) Press the Source key to switch to “HDMI1” mode.

3) Enter Service mode.

4) Select the “ADC” menu.

5) Select the “HDMI Calibration” menu.

6) In “HDMI Calibration Off” status, press the “ ” key to perform Calibration.

7) When Calibration is complete, it returns to the high-level menu.

8) You can see the change of the “HDMI Calibration” status from Failure to Success.

■ White Balance - Adjustment


Factory (Low light) (High light)

ADC / WB - White Balance Sub Bright Sub Contrast


R offset R gain
G offset G gain
B offset B gain

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-43


4. Troubleshooting

4.4. Software Upgrade

Samsung may offer upgrades for the TV’s firmware in the future.

These upgrades can be performed via the TV when it is connected to the Internet, or by downloading the new firmware
from samsung.com to a USB memory device.

• Alternative Software (Backup) shows The previous version that will be replaced.
• Software is represented as ‘Year/Month/Day_Version’.
The more recent the date, the newer the software version.
Installing the latest version is recommended.

■ By USB

Insert a USB drive containing the firmware upgrade downloaded from samsung.com into the TV. Please be careful to not
disconnect the power or remove the USB drive while upgrades are being applied.

The TV will turn off and turn on automatically after completing the firmware upgrade. Please check the firmware version
after the upgrades are complete (the new version will have a higher number than the older version).

When software is upgraded, video and audio settings you have made will return to their default (factory) settings. We
recommend you write down your settings so that you can easily reset them after the upgrade.

4-44 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

■ By Online

Upgrades the software using the Internet.

• First, configure your network. For detailed procedures on using the Network Setting.
Refer to the ‘Setting the Network’ instructions.

• If The internet connection doesn’t operate properly, connection can be broken, please retry downloading.
If the problem still happens, download by USB and upgrade.

■ Alternative Software (Backup)


If there is an issue with the new firmware and it is affecting operation, you can change the software to the previous.

• If Software was changed, existing Software is displayed.


• You can change current Software to Alternative Software by ‘Alternative Software’.

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-45


4. Troubleshooting

4.5. RS-232C

1. To RS232C control
• Port : COM# (Serial)
• Bit rate : 38400
• Data Bit : 8 bit
• Parity : None
• Stop Bits : 1
• Flow Control : None

2. Description of RS232C
Pin Name Full Name
1 CD Carrier Detect
2 RxD Received Data
3 TxD Transmitted Data
4 DTR Data Terminal Ready
5 GND Signal Ground
6 DSR Data Set Ready
7 RTS Request To Send
8 CTS Clear To Send
9 RI Ring Indicator

4-46 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

4.6. AV Control Code

Control Item Cmd1 Cmd2 Cmd3 Value


General Power Power 0x00 0x00 0x00 0x00
Off 0x01
On 0x02
Volume Direct 0x01 0x00 0x00 (0~100)
Up 0x01 0x00
Down 0x02 0x00
Mute 0x02 0x00 0x00 0x00
Ch. Direct 0x04 -
Continuous Up 0x01 0x00
0x03 0x00
Down 0x02 0x00
Input Source List TV TV 0x0a 0x00 0x00 0x00
AV AV1 0x01 0x00
AV2 0x01
AV3 0x02
S-Video S-Video1 0x02 0x00
S-Video2 0x01
S-Video3 0x02
Component Component1 0x03 0x00
Component2 0x01
Component3 0x02
PC PC1 0x04 0x00
PC2 0x01
PC3 0x02
HDMI HDMI1 0x05 0x00
HDMI2 0x01
HDMI3 0x02
HDMI4 0x03
DVI DVI1 0x06 0x00
DVI2 0x01
DVI3 0x02
Picture Mode Dynamic(Entertain) 0x0b 0x00 0x00 0x00
Standard 0x01
Movie 0x02
Natural 0x03
CAL-NIGHT 0x04
CAL-DAY 0x05
BD Wise 0x06
Relax 0x07

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-47


4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


BackLight(CellLight) 0~20 0x01 0x00 (0~20)
Contrast 0~100 0x02 0x00 (0~100)
Brightness 0~100 0x03 0x00 (0~100)
Sharpness 0~100 0x04 0x00 (0~100)
Color 0~10 0x05 0x00 (0~100)
Tint G/R 0x06 0x00 (0~100)
Advanced Settings Black Tone Off 0x07 0x00 0x00
Dark 0x01
Darker 0x02
Darkest 0x03
Dynamic Contrast Off 0x01 0x00
Low 0x01
Medium 0x02
HIgh 0x03
Shadow Detail -2 ~ 2 0x02 (-2~2)
Gamma -3 ~ 3 0x03 (-3~3)
RGB Only Mode Off 0x05 0x00
Red 0x01
Green 0x02
Blue 0x03
Color Space Auto 0x06 0x00
Native 0x01
Custom 0x02
White Balance R-Offset(LCD) 0x07 (0~50)
G-Offset(LCD) 0x08 (0~50)
B-Offset(LCD) 0x09 (0~50)
R-Gain(LCD) 0x0a (0~50)
G-Gain(LCD) 0x0b (0~50)
B-Gain(LCD) 0x0c (0~50)
Reset(LCD) 0x0d 0x00
Flesh Tone -15 ~ 15 0x0e (-15~15)
Edge Enhancement Off 0x0f 0x00
On 0x01
xvYCC Off 0x10 0x00
On 0x01
Motion Lighting Off 0x11 0x00
On 0x01
LED Motion Plus Off 0x07 0x00
On(Normal) 0x01
Cinema 0x02

4-48 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


Ticker 0x03
Picture Option Color Tone Cool 0x0a 0x00 0x00
Normal 0x01
Warm1 0x02
Warm2 0x03
Digital Noise Filter Off 0x02 0x00
Low 0x01
Medium 0x02
High 0x03
Auto 0x04
Auto Visualization 0x05
MPEG Noise Filter Off 0x03 0x00
Low 0x01
Medium 0x02
High 0x03
Auto 0x04
HDMI Black Level Normal 0x04 0x00
Low 0x01
Film Mode Off 0x05 0x00
Auto1 0x01
Auto2 0x02
Cinema Smooth 0x03
Auto Motion Plus Off 0x06 0x00
Clear 0x01
Standard 0x02
Smooth 0x03
Custom 0x04
Demo 0x05
Screen Adjustment Picture Size 16:9 0x0b 0x0a 0x01 0x00
Zoom1 0x01
Zoom2 0x02
Wide Fit 0x03
4:3 0x04
Screen Fit 0x05
Smart View I 0x06
Smart View II 0x07
Auto Wide 0x08
Wide Zoom 0x09
Zoom 0x0a
Reset Picture Reset Picture 0x0b 0x0b 0x00 0x00

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-49


4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


3D 3D Mode Off 0x0b 0x0c 0x00 0x00
2D->3D 0x01
Side By Side 0x02
Top Bottom 0x03
Line By Line 0x04
Vertical Line 0x05
Checker BD 0x06
Frame Sequence 0x07
3D → 2D Off 0x01 0x00
On 0x01
3D View Point 0x02 (-5~5)
Depth 0x03 (1~10)
3D Auto View Off 0x05 0x00
Message Notice 0x01
On 0x02
Sound Sound Mode Standard 0x0c 0x00 0x00 0x00
Music 0x01
Movie 0x02
Clear Voice 0x03
Amplify 0x04
Equalizer Balance 0x01 0x00 (0~20)
100hz 0x01 (0~20)
300hz 0x02 (0~20)
1khz 0x03 (0~20)
3khz 0x04 (0~20)
10khz 0x05 (0~20)
Reset 0x06 0x00
SRS TruSurround HD Off 0x02 0x00 0x00
Virtual Surround On 0x01
SRS TruDialog Off 0x03 0x00 0x00
Dialog Clarify On 0x01
Preferred Language English 0x04 0x00 0x00
Spanish 0x01
French 0x02
Korean 0x03
Japanese 0x04
Multi-Track Sound Mono 0x05 0x00 0x00
Stereo 0x01
SAP 0x02
Auto Volume Off 0x06 0x00 0x00

4-50 Copyright© 1995-2012 SAMSUNG. All rights reserved.


4. Troubleshooting

Control Item Cmd1 Cmd2 Cmd3 Value


On 0x01
Night 0x02
Speaker Select TV Speaker 0x07 0x00 0x00
External Speaker 0x01
Sound Select Main 0x08 0x00 0x00
Sub 0x01
Sound Reset Sound Reset 0x09 0x00 0x00
3D Audio Off 0x0a 0x00 0x00
Low 0x01
Medium 0x02
High 0x03
Auto Stereo Manual 0x0b 0x00 0x00
Auto 0x01
refer to
KEY Key Generation 0x0d 0x00 0x00
the table
OSD Show/Hide Control Show 0x0e 0x00 0x00 0x00
Hide 0x01
Get Power (On/Off) 0xf0 0x00 0x00 0x00
Status
Volume(0~100) 0xf0 0x01 0x00 0x00
Mute (On/Off) 0xf0 0x02 0x00 0x00
Channel Number 0xf0 0x03 0x00 0x00
Source (TV/AV/…/HDMI/…) 0xf0 0x04 0x00 0x00
Picture Size 0xf0 0x05 0x00 0x00
3D (On/Off) 0xf0 0x06 0x00 0x00
Picture Mode 0xf0 0x07 0x00 0x00
Sound Mode 0xf0 0x08 0x00 0x00

Key Value
Up 96 (0x60)
Down 97 (0x61)
Left 101 (0x65)
Right 98 (0x62)
Menu 26 (0x1A)
Internet 147 (0x93)
Enter (OK) 104 (0x68)
EXIT 45 (0x2D)

Copyright© 1995-2012 SAMSUNG. All rights reserved. 4-51


4. Troubleshooting

4.7. Rear Cover Dimension

PE450/490 43" COVER-REAR Dimension (POWER)

PE450/490 51" COVER-REAR Dimension (POWER)

4-52 Copyright© 1995-2012 SAMSUNG. All rights reserved.


5. Wiring Diagram

5. Wiring Diagram

5.1. Overall Wiring

■ 43" HD

CN5505

CN4003
CN5504 CN5012 X-
CN804 Buffe r
CN5009 CN4002
S MP S 2

CN5503 CN 4005

CN800S CN801 CN4000


XY DRIVE
-
CN5500 CNxx
CN5010
1

CN5011
CN5501 CN5002 CN201

CN2022 LOGIC BOARD CN2023 CN302


5
MAIN BOARD

CN5502 CN2010 CN2011 CN1201


CN1602

4 3

E- BUFFER F- BUFFER
CN2500 CN2600 CN2600
CN2502 CN2601

BLUE TOOTH FUNCTION CN1 S P EAKER

Copyright© 1995-2012 SAMSUNG. All rights reserved. 5-1


5. Wiring Diagram

■ 51" HD

CN5505

CN4005
CN5504 X-
CN5006 Buffe r
CN804
CN5400 CN4001
S MP S 2

CN5503 CN4007

XY-DRIVE CN800S CN801


CN5500
CN5402
1

CN5501 CN5403
CN5007 CN201
CN2022 LOGIC BOARD CN2023 CN302 CN4004
5 MAIN BOARD

CN5502 CNxx
CN2010 CN2011 CN1201
CN1602_HD
4

E- BUFFER CN2600 F- BUFFER 3


CN2500 CN26000
CN2502 CN2601

BLUE TOOTH FUNCTION CN1 S P EAKER

NOTE

The code number of cable (Lead-connector) can be changed, see “Exploded Views and Parts List”.

■ 43" Cable (Lead-connector)


(1) (5)
Use
POWER 12 Pin LVDS 51 Pin
Code BN39-1285R BN96-13325G

Photo

■ 51" Cable (Lead-connector)


(1) (5)
Use
POWER 12 Pin LVDS 51 Pin
Code BN39-1285L BN96-13325F

Photo

5-2 Copyright© 1995-2012 SAMSUNG. All rights reserved.


5. Wiring Diagram

5.1.1. Pin Connection

(1)
CN801 (SMPS) ↔ CN201 (Main Board)
Pin No. (SMPS) Signal (SMPS) Pin No. (Main Board) Signal (Main Board)
1 PS-ON 1 SW_POWER
2 STBY 2 A5V_PW
3 GND 3 DGND
4 D15V 4 B15VS_PW
5 GND 5 DGND
6 GND 6 DGND
7 D5.3V 7 B5V_PW
8 D5.3V 8 B5V_PW
9 GND 9 DGND
10 D15V 10 B15V_PW
11 D15V 11 B15V_PW
12 D5.3V 12 B5V_PW

(2)
43" only : CN804 (SMPS) ↔ CN4005 (Y Board)
51" only : CN804 (SMPS) ↔ CN4007 (Y Board)
Pin No. (SMPS) Signal (SMPS) Pin No. (Y Board) Signal (Y Board)
1 VS 1 D5.3V
2 VS 2 GND
3 N.C 3 VS_ON
4 VA 4 VS_SIGNAL
5 GND 5 DS_ON
6 D15V 6 GND

E450 (3)
CN1201 (Main Board) ↔ CN1 (FUNCTION)
Pin No. (Main Board) Signal (Main Board) Pin No. (FUNCTION) Signal (FUNCTION)
1 IR 1 IR
2 GND 2 GND
3 3.3V 3 A3.3V
4 SCL 4 SCL
5 SDA 5 SDA
6 KEY1 6 INT
7 KEY2 7 LED
8 LED 8 LED

Copyright© 1995-2012 SAMSUNG. All rights reserved. 5-3


5. Wiring Diagram

E490 (3)
CN1201 (Main Board) ↔ CN1 (FUNCTION)
Pin No. (Main Board) Signal (Main Board) Pin No. (FUNCTION) Signal (FUNCTION)
1 IR 1 SDA
2 FRAME_SUNC_IN 2 USB_BT_DM
3 GND 3 KEY1
4 FRAME_SUNC_OUT 4 A5V
5 A3.3V 5 KEY2
6 GND 6 BT_WAKE
7 SCL 7 LED
8 USB_BT_DP 8 POWER_DET

(4)
CN302 (Main Board) ↔ SPEAKER
Pin No. (Main Board) Signal (Main Board)
1 R+_OUT
2 R-_OUT
3 L+_OUT
4 L-_OUT

5-4 Copyright© 1995-2012 SAMSUNG. All rights reserved.


5. Wiring Diagram

43" (5)
CN2023 (Logic Board) ↔ CN1602 (Main Board) 2D Only
Pin No. Signal Pin No. Signal Pin No. Signal Pin No. Signal
1 GND 14 RIGHT(4)+ 27 RIGHT(0)- 40 GND
2 UART Tx 15 RIGHT(4)- 28 GND 41 GND
3 GND 16 RIGHT(3)+ 29 GND 42 GND
4 SDA 17 RIGHT(3)- 30 GND 43 GND
5 GND 18 GND 31 GND 44 GND
6 SCL 19 RightCLK+ 32 GND 45 GND
7 GND 20 RightCLK- 33 GND 46 GND
8 UART Rx 21 GND 34 GND 47 GND
9 GND 22 RIGHT(2)+ 35 GND 48 GND
10 GND 23 RIGHT(2)- 36 GND 49 3D_SYNC
11 GND 24 RIGHT(1)+ 37 GND 50 GND
12 N/C 25 RIGHT(1)- 38 GND 51 PDP_GO
13 GND 26 RIGHT(0)+ 39 GND

51" (5)
CN2023 (Logic Board) ↔ CN1602_HD (Main Board) 2D Only
Pin No. Signal Pin No. Signal Pin No. Signal Pin No. Signal
1 GND 14 RIGHT(4)+ 27 RIGHT(0)- 40 LEFT(1)-
2 UART Tx 15 RIGHT(4)- 28 GND 41 LEFT(0)+
3 GND 16 RIGHT(3)+ 29 LEFT(4)+ 42 LEFT(0)-
4 SDA 17 RIGHT(3)- 30 LEFT(4)- 43 GND
5 GND 18 GND 31 LEFT(3)+ 44 GND
6 SCL 19 RightCLK+ 32 LEFT(3)- 45 GND
7 GND 20 RightCLK- 33 GND 46 GND
8 UART Rx 21 GND 34 LEFTCLK+ 47 GND
9 GND 22 RIGHT(2)+ 35 LEFTCLK- 48 GND
10 GND 23 RIGHT(2)- 36 GND 49 3D_SYNC
11 GND 24 RIGHT(1)+ 37 LEFT(2)+ 50 GND
12 N/C 25 RIGHT(1)- 38 LEFT(2)- 51 PDP_GO
13 GND 26 RIGHT(0)+ 39 LEFT(1)+

Copyright© 1995-2012 SAMSUNG. All rights reserved. 5-5


GSPN (GLOBAL SERVICE PARTNER NETWORK)
Area Web Site

Europe, MENA,
https://gspn1.samsungcsportal.com
CIS, Africa
E.Asia, W.Asia,
https://gspn2.samsungcsportal.com
China, Japan
N.America, S.America https://gspn3.samsungcsportal.com

This Service Manual is a property of Samsung Electronics


Co.,Ltd.
© 2012 Samsung Electronics Co.,Ltd.
Any unauthorized use of Manual can be punished under
All rights reserved.
applicable International and/or domestic law.
Printed in Korea

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