Chapter-Iv Data Analysis & Interpretation

CHAPTER-IV
DATA ANALYSIS
&
INTERPRETATION
1
Table No: 1
Working hours are convenient for me
PERCENT
Strongly agree 34
Agree 32
Neither agree nor disagree 18
Disagree 13
Strongly disagree 3
TOTAL 100
CHART 1
strongly agree
100
90
80 agree
70
60 neither agree nor
50 disagree
40 disagree
30
20 strongly disagree
10
0 Total
PERCENT
Interpretation:
From the above chart and table it is clearly evident that 34% of the Respondents strongly
agree that working hours are convenient from them and 32% agree with that and 18%
neither agree nor disagree and 13% disagree with the working hours and 3% are strongly
against working hours.
2
Table No: 2
I'm happy with my work place
PERCENT
Strongly agree 30
Agree 39
Disagree 8
Strongly disagree 5
100
Chart 2
Strongly agree
100
Agree
80

disagree
40 Disagree
0
percent Total
Interpretation:
From the above table it is clear that 30% respondents strongly agree and
39% respondents agree that they are happy with their work place only
13% disagreed and 18% have no idea towards their work place.
3
Table No: 3
I feel i have too much work to do
PERCENT
strongly agree 7
Agree 9
Disagree 37
Strongly disagree 22
100
Chart 3
strongly agree
100
Agree
80

disagree
40 Disagree
20
strongly disagree
0
PERCENT Total
Interpretation:
From the above table it is quite clear that the work load is not high, 37% of the
respondents disagreed with the question” I feel I have too much work” and another 22%
strongly disagreed, 18% admits they have too much work and 23% have no idea towards
this question.
4
Table No: 4
Safety measures provided by the company
PERCENT
strongly agree 28
Agree 31
Disagree 11
Strongly disagree 6
TOTAL 100
CHART 4
100 strongly agree
80 Agree

disagree
40 Disagree
0 Total
PERCENT
Interpretation:
From the above table it is evident that the safety measures provided by the organizations
are good as 28 and 31% of the respondents agree with that and only 11& 6% disagreed
and 24% neither agreed nor disagreed.
5
TABLE NO. 5
My relationship with my supervisor is cordial
PERCENT
strongly agree 30
Agree 41
Disagree 6
Strongly disagree 7
TOTAL 100
CHART 5
strongly agree
100
80 Agree

disagree
40 Disagree
0
Total
PERCENT
Interpretation:
From the above table it is clear that relationship between employees and their supervisors
are cordial because 30% of respondents strongly agreed to it and 41% agreed to it and
only 13% disagreed and 16% of respondents have neither agreed nor disagreed.
6
TABLE NO 6
My supervisor is not partial
PERCENT
strongly agree 18
Agree 30
Disagree 19
TOTAL 100
CHART 6
100
Agree
80

disagree
40 Disagree
0
PERCENT Total
Interpretation:
From the above table it is evident that the supervisors are not partial to the employees as
18% strongly agreed and 30% agreed to the question but 19% disagreed and 18% strongly
disagreed this level is quite high compared to other questions.
7
TABLE NO 7
My supervisor considers my idea too while taking decision
PERCENT
strongly agree 26
Agree 43
Disagree 2
Strongly disagree 3
TOTAL 100
CHART 7
strongly agree
100
Agree
80

disagree
40 Disagree
0
PERCENT Total
Interpretation:
From the above table it is clear that 26 and 42% of the respondents agree that supervisors
consider their employees ideas also and only 5% disagreed and 26% neither agreed nor
disagreed.
8
TABLE NO 8
I'm satisfied with the support from my co-workers
PERCENT
strongly agree 21
Agree 47
Disagree 9
Strongly disagree 7
TOTAL 100
CHART 8
strongly agree
100
80 Agree

disagree
40 Disagree
0
PERCENT Total
Interpretation:
From the above table it is clear that relation with co-workers is quite good as nearly 68%
of the respondents agree that they are satisfied with support from co-workers and only
15% disagreed and 16% have no answer to this.
9
TABLE NO 9
People here have concern from one another and tend to help one another
PERCENT
strongly agree 26
Agree 41
Disagree 9
Strongly disagree 5
TOTAL 100
CHART 9
strongly agree
100
80 Agree

disagree
40 Disagree
0
Total
PERCENT
Interpretation:
From the above table it is clear that in this organization people have concern over each
other as 26% strongly agreed and 41% agreed and only 14% disagreed and 19% neither
agreed nor disagreed.
10
TABLE NO 10
I'm satisfied with the refreshment facilities
PERCENT
strongly agree 26
Agree 20
Disagree 15
Strongly disagree 9
TOTAL 100
CHART 10
strongly agree
100
80 Agree

disagree
40 Disagree
0
Total
PERCENT
Interpretation:
From the above table it is clear that 26% employees are strongly satisfied with the
refreshment facilities offered by the company as 15% of respondents disagreed and 9%
strongly disagreed and 30% neither agreed nor disagreed and only 20% agreed.
11
TABLE NO 11
We are provided with the rest and lunch room and they are good
PERCENT
strongly agree 16
Agree 34
Disagree 20
Strongly disagree 8
TOTAL 100
CHART 11
strongly agree
100
Agree
80

disagree
40 Disagree
20
strongly disagree
0
PERCENT Total
Interpretation:
From the above table it is quite evident that 8% strongly disagreed and 20% of the
respondents disagreed and 22% neither agreed nor disagreed and only 50% of the
respondents are satisfied with the rest and lunch room provided.
12
TABLE NO 12
The parking space for our vehicles are satisfactory
PERCENT
strongly agree 4
Agree 9
Disagree 32
TOTAL 100
CHART 12
strongly agree
100
Agree
80
neither agree nor
60 disagree
40 Disagree
0 Total
PERCENT
Interpretation:
From the above table it is clear that respondents are not satisfied with the parking
facilities provided by the company as 31% of respondents strongly disagreed and 32% of
respondents disagreed and only 13% of respondents are satisfied with the parking
facilities and 24% have neither agreed nor disagreed.
13
Table no 13
I fell I'm paid a fair amount for the work i do

PERCENT
strongly agree 15
Agree 39
Disagree 13
Strongly disagree 8
TOTAL 100
Chart 13
strongly agree
100
80 Agree

disagree
40 Disagree
0
Total
percent
Interpretation:
From the above table it is evident that the respondents are satisfied with their salary as
39% agree and 15% strongly agree. Only `3% disagree and 8% strongly disagree, 25%
neither agree nor disagree.
14
Table no 14
I'm satisfied with the chances for my promotion
PERCENT
strongly agree 27
Agree 43
Disagree 9
Strongly disagree 8
TOTAL 100
Chart 14
100 strongly agree
80 Agree

disagree
40 Disagree
0 Total
percent
Interpretation:
From the above table it is quite clear that employees are satisfied with their chances for
promotion as 43% agree and 27% strongly agree. Only 9% disagree and 8% strongly
disagree, 13% neither agree nor
disagree.
15
Table no 15
I'm satisfied with the allowances provided by the organization

PERCENT
strongly agree 19
Agree 42
Disagree 11
Strongly disagree 7
TOTAL 100
Chart 15
100 strongly agree

90
80 Agree
70
50 disagree
40 Disagree
30
10
0 Total
Frequency
Interpretation:
From the above table it is clear that the employees are satisfied with the allowances and
other benefits provided by the organization as 42% agree and 19% strongly agree. Only
11% disagree and 7% strongly disagree, 21% neither agree nor disagree.
16
TABLE NO 16
I feel my boss motivate me to achieve the organizational goals
PERCENT
strongly agree 11
Agree 33
Disagree 22
Strongly disagree 9
TOTAL 100
CHART 16
100 strongly agree
80 Agree

disagree
40 Disagree
0 Total
PERCE3NT
Interpretation:
From the above table it is evident that employees boss are motivating to achieve
organizational goals as 33% agree and 11% strongly agree. 22% disagree this is quite
high compared to other factors and 9% strongly disagree and 25% neither agree nor
disagree.
17
TABLE NO 17
My supervisor motivates me to increase my efficiency at times when i'm not
PERCENT
strongly agree 18
Agree 44
Disagree 13
Strongly disagree 7
TOTAL 100
CHART 17
strongly agree
100
80 Agree

disagree
40 Disagree
0 Total
PERCENT
Interpretation:
From the above table it is evident that employees boss motivates the employee when he is
unproductive and help him to be productive as 44% agree and 18% strongly agree. Only
7% strongly disagree and 7% disagree, 18% neither agree nor disagree.
18
TABLE NO 18
I feel that my job has little impact on the success of the company
PERCENT
strongly agree 35
Agree 40
Disagree 9
Strongly disagree 6
TOTAL 100
Chart 18
strongly agree
100
80 Agree

disagree
40 Disagree
0 Total
PERCENT
Interpretation:
From the above chart it is clear that 75% respondents are think that they contribute in the
success of a company, 9% respondent disagree from the statement and 6% respondent
strongly disagree from the question.
19
Table no 19
Overall I'm satisfied with my job
PERCENT
strongly agree 28
Agree 35
Disagree 12
Strongly disagree 5
TOTAL 100
Chart 19
strongly agree
100
Agree
80

disagree
40 Disagree
20
strongly disagree
0
percent Total
Interpretation:
From the above table it is evident that Overall satisfactions of the respondents are good as
35% agree and 28% strongly agree. Only 5% strongly disagree and 12% disagree and
20% neither agree nor disagree.
20
CHAPTER - V
21
FINDINGS
Using the calculated Simple percentage values for the variables, the level of
satisfaction of the employees in the organization can be known. The level of satisfaction
can be broadly classified into five groups. They are from 100 - 80% can be regarded as
Highly Satisfied, 79 - 60 % can be regarded as Satisfied , 59 - 40 % can be regarded as
Neither satisfied nor dissatisfied, 39 - 20 % can be regarded as Dissatisfied and 19- 0 %
can be regarded as Highly Dissatisfied.
Employees are highly satisfied
 About the company
 On Company Policy and Job Security
 Relationship with colleagues
 About the work
Employees are satisfied
 On working environment and infrastructure
 Balance between their Personal life and Work life
 On Training and Development
 Overall satisfaction with Job
Employees are neither satisfied nor dissatisfied with their Promotional Opportunities and
Possibility of Growth.
Employees are dissatisfied about their salary.
There is no association between
 Experience and Satisfaction about the company.
 Experience and satisfaction on Working Environment & Infrastructure
 Experience and satisfaction with Personal Life
 Experience and satisfaction on Company Policy & Job Security
 Experience and satisfaction on Salary
 Experience and satisfaction towards Relationship with Colleagues
 Experience and satisfaction about the Work
 Age and Satisfaction about the company
 Age and satisfaction on Working Environment & Infrastructure
 Age and satisfaction with Personal Life
 Age and satisfaction on Company Policy & Job Security
22
 Age and satisfaction with Promotional Opportunities & Possibility of Growth
 Age and satisfaction with Training & Development
 Age and satisfaction on Relationship with Colleagues
 Education and satisfaction about the company
 Education and satisfaction on Company Policy & Job Security
 Education and satisfaction with Training & Development
 Education and satisfaction on Salary
 Education and satisfaction on Relationship with Colleagues
 Education and satisfaction about the Work
There is association between
 Experience and satisfaction with Promotional Opportunities & Possibility of

Growth
 Experience and satisfaction with Training & Development
 Experience and Overall Satisfaction of Job
 Age and satisfaction on Salary
 Age and satisfaction about the Work
 Age and Overall Satisfaction of Job
 Education and satisfaction on Working Environment & Infrastructure
 Education and satisfaction with Personal Life
 Education and satisfaction with Promotional Opportunities & Possibility of
Growth
 Education and Overall Satisfaction of Job
23
SUGGESTIONS
 There is some dissatisfaction level regarding the Salary among the employees. So,
the company may conduct a further survey to find the expectations of employees.
 The study shows that employees are not satisfied with the working environment
and infrastructure. So the company may take steps to find out and cater the needs
of employees.
 The study reveals that employees are not satisfied with their promotional
opportunities and possibility of growth. So the company may follow a transparent
policy to satisfy the employees.
 There is significant association between experience, age, education, promotional

opportunities, salary and satisfaction of job. So these factors may be considered by
the company in increasing the satisfaction of the employees
 The company may conduct a survey in depth to know the expectations of

employees relating to salary, work environment, and promotional opportunities
,etc
24
CONCLUSION
A survey on satisfaction of employees’ has been conducted to know the

existing levels of satisfaction so that steps can be taken to maintain and improve the
levels and to have a positive attitude among the employees towards their work.
After the survey, it is understood that employees are mostly satisfied in all the
factors. There exists some dissatisfaction level, regarding some factors. Though it does
not create a problem, the management can take care of those things to avoid big problem
in future.
It is clearly understood that the organization has taken efforts to maintain the
satisfaction level of the employees with respect to all the factors. If these actions are
continued, this company will undoubtedly become the prime industry for the employees’
satisfaction is concerned.
25
Questionnaire
“A study on Job Satisfaction of BIG BAZAAR

1. Name: …………………………………………………………………………………
…
2. Age: ………………
3. Gender: Male
Female
4. Designation……………..
Ques1- Working hours are convenient for me-

1 strongly agree 2 agree 3 neither agree nor disagree 4 disagree 5 strongly disagree
Ques2- I am happy with my work place-

1. strongly agree 2. agree 3.neither agree nor disagree 4. disagree 5. strongly disagree
Ques3- I feel I have too much work to do-

Ques4- Safety measures provided by the company are good-

Ques5- My relationship with my supervisor is cordial-

Ques6- My supervisor is not partial-

Ques7- My supervisor consider my ideas while taking decision-

Ques8- I am satisfied with the support from my coworkers-

1. strongly agree 2. Agree 3.neither agree nor disagree 4. disagree 5. strongly disagree
26
Ques9- People here have concern from one another and tend to help-
Ques10- I am satisfied with the refreshment facility-

Ques11- We are provided with the rest and lunch room and they are good-
Ques12- The parking spaces for vehicles are satisfactory-

Ques13- I feel I am paid a fair amount for the work I do-

Ques14- I am satisfied with the chances for my promotion-

Ques15- I am satisfied with the allowances provided by the organization-

Ques16- I feel my boss motivate me to achieve the organizational goals-

Ques17- My supervisor motivate me to increase my efficiency at a time when I am not-

Ques18- I feel my job little impact on the success of the company-

Ques19- Overall I am satisfied with my present job-

1. strongly agree 2. agree 3.neither agree nor disagree 4. disagree 5.
27
BIBLIOGRAPHY
1. David A.Decenzo, Stephen P. Robbins (2002), Human Resources Management

John Wiley & Sons, Seventh edition.
2. Kothari C.R. (1990), Research Methodology Methods & Techniques published

by Wishwa prakasan
3. Stephen P.Robbins (October 2000), Organisational Behavior, Prentice-Hall of

India Private Limited, Ninth edition, New Delhi.
4. P.Sunna Rao (2000), Personnel/ Human Resource Management, Kumar

Publishers Private Limited.
5. Tripathi P.C. (1978), Personnel Management and Industrial relations published

by Sultan Chand and Sons, New Delhi.
6. www.stringinfo.com
7. www.bigbazaar.com
8. www.heritage.com
9. www.icicibank.com
10. www.toyota.co m
28
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CHAPTER-IV

Neither agree nor disagree 18

against working hours.

60 neither agree nor

60 neither agree nor

100 strongly agree

60 neither agree nor

and 24% neither agreed nor disagreed.

60 neither agree nor

My supervisor is not partial

60 neither agree nor

disagreed this level is quite high compared to other questions.

My supervisor considers my idea too while taking decision

60 neither agree nor

I'm satisfied with the support from my co-workers

60 neither agree nor

15% disagreed and 16% have no answer to this.

60 neither agree nor

60 neither agree nor

refreshment facilities offered by the company as 15% of respondents disagreed and 9%

60 neither agree nor

The parking space for our vehicles are satisfactory

facilities and 24% have neither agreed nor disagreed.

I fell I'm paid a fair amount for the work i do

60 neither agree nor

neither agree nor disagree.

I'm satisfied with the chances for my promotion

100 strongly agree

60 neither agree nor

disagree, 13% neither agree nor

I'm satisfied with the allowances provided by the organization

100 strongly agree

I feel my boss motivate me to achieve the organizational goals

100 strongly agree

60 neither agree nor

My supervisor motivates me to increase my efficiency at times when i'm not

60 neither agree nor

7% strongly disagree and 7% disagree, 18% neither agree nor disagree.

60 neither agree nor

60 neither agree nor

20% neither agree nor disagree.

 Experience and satisfaction with Promotional Opportunities & Possibility of

 There is significant association between experience, age, education, promotional

 The company may conduct a survey in depth to know the expectations of

A survey on satisfaction of employees’ has been conducted to know the

“A study on Job Satisfaction of BIG BAZAAR

Ques1- Working hours are convenient for me-

Ques2- I am happy with my work place-

Ques3- I feel I have too much work to do-

Ques4- Safety measures provided by the company are good-

Ques5- My relationship with my supervisor is cordial-

Ques6- My supervisor is not partial-

Ques7- My supervisor consider my ideas while taking decision-

Ques8- I am satisfied with the support from my coworkers-

Ques10- I am satisfied with the refreshment facility-

Ques12- The parking spaces for vehicles are satisfactory-

Ques13- I feel I am paid a fair amount for the work I do-

Ques14- I am satisfied with the chances for my promotion-

Ques15- I am satisfied with the allowances provided by the organization-

Ques16- I feel my boss motivate me to achieve the organizational goals-

Ques17- My supervisor motivate me to increase my efficiency at a time when I am not-

Ques18- I feel my job little impact on the success of the company-

Ques19- Overall I am satisfied with my present job-