Career Management

MBA-The Class of 2019

Course Coordinator: Dr. Niraj Chimote

Course Code: CM-1

Semester -2

Credits: 3;

Sessions: 33

Course Objectives

This course provides students opportunities to know themselves better through self-
assessment and to develop their personal and professional skills in the following areas
 Listening and conversational skills
 Making high impact presentations
 Building self-esteem for enhanced self-confidence
 Goal Setting &Time Management Skills
 Better Stress Management
 Social Etiquette
 Assertiveness and Positive Attitude
 Cross Cultural Communication
 Group discussions

Learning Outcome

At the end of the Course the student will be able to:

1. Analyze for better self awareness and self esteem

2. Make high impact presentations.

3. Apply social skills learnt, in corporate life

4. Prepare for a successful career launch

Text Book: Training in Interpersonal Skills-Tips for Managing people at work- 6th
Edition- Philip L. Hunsaker and Stephen Robbins- Pearson Education

1
Reference Books

1. Personal Development for Life and Work by Ann Masters & Harold. L. Wallace,
Cengage Learning, 2010
2. Soft Skills for Everyone: Jeff Butterfield, 8th Indian Reprint 2017, Cengage
Learning
3. Professional Presentations by Malcolm Goodale, Cambridge University Press,
2005
4. Body Language at work by Peter Clayton, Hamlyn , 2010
5. Goals-How to Get Everything You Want -- Faster Than You Ever Thoughtby
Brian Tracy, Berrett-Koehler Publishers; 2 edition , 2010
6. Body Language A Guide for Professionals, by Hedwig Lewis, SAGE Publications
Pvt. Ltd; 1 edition, 1998.
7. Emotional Intelligence by Daniel Golman, Bantam Books; 10th Anniversary
edition , 2005

Evaluation Timelines
Keeping in line with continuous evaluation at IBS the following schedules have
been drawn. Students are expected to go through the dates / sessions mentioned
and prepare accordingly.

Component Component Expected slot / due Weightage Attendance

Number date criteria
Class 1 Session 33 10 Overall
Participation 75%
Non Class 2 Session 7-12 20 60%
Participation (Session 1
to 11)
Non class 3 Session 19-25 20 60%
participation (Session 12
to 22)
Non Class 4 Session 30-33 10 60 %
Participation (Session 23
to 33)
End Term 5 End-semester 40 Overall
Examination 75%
100

2
 Session Plan: Career Management

S. Number Topic / Area Content Pedagogy

No. of Covered
Sessions
1 1-2 Self Awareness  Definitions of Self, Self Assessment
 Self Concept: Self-esteem, Sheet(Questionn
aire) OR
Self-efficacy, Self-image,
Preparing
Self respect and Self Personal SWOT
Awareness OR a written
 Determinants: Self- exercise on
monitoring and Self- answers for
actualization Strengths and
Weaknesses in
 Self Analysis: Personal
the interview OR
SWOT Analysis, Preparing a
 Johari Window Johari Window
 Guidelines on answering
the questions on Strengths
and Weakness in an
interview

2 3-4 Goal Setting  Goal Setting Theory, Written Exercise

 Attributes and Features of on writing
goals, Career Goals in a
 Advantages of Goals CV and writing
setting, the answers for
 Strategies for planning to short term and
achieve goals, long term goals
 SMART model of Goal (as
Setting, recommended in
 Writing Career Goals in the interview)
the CV,
 Guidelines on answering
the questions on Short term
goals and Long term goals
in an interview

3 5-6 Listening Skills  Concept of Hearing, Showing

 Importance, Purpose and Audio/Video
Benefits of Listening, Clips and
 Difference between Conducting a
hearing and listening, written exercise
Listening Process, on summarizing
3
  Approaches to Listening: the content of the
Discriminative, video based on
Comprehensive, Critical listening
and Empathetic Listening
 Barriers to effective
Listening: Physiological,
Environmental, Attitudinal
and Poor Listening Habits,
 Difference between a Good
Listener and Bad Listener,
 Guidelines for improving
better listening
4 7-12 Group Discussions  Concept of a GD, Conducting
 Stages of GD: Initiation, Actual GDs
Discussion and
Conclusion,
 Roles in a GD: Initiator,
Channelizer, Contributors,
Moderator, Limelight
seeker, Yes Minister,
Confrontation, Sum up, On
loan and Concluder

 General Evaluation
parameters in a GD:
Content, Creativity &
Originality, Voice, Body
Language, Analytical
Ability, Fluency, Initiative,
Leadership, Group
behavior, Enthusiasm and
Listening skills

 Qualities required in a GD
 Problems occurring in a
GD and related guidelines

 Dos and Don’ts in a GD(

including the Dos and
Don’ts for Body
Language)

5 13-14 Time Management  Concept and Importance of Written Activity

Time Management on Preparing
Stephen
 Time Analysis: Time Logs, Covey’s Time
Internal and External
Management
4
 Time-Wasters, Time Matrix
Abusers, Techniques to
deal with Procrastination,
Handling interruptions

 Components of Time
Planning: Time factor,
Rewards and Group Tasks

 Types of Time planning:

Long-term, short-term and
daily plans

 Strategies for Time

planning: Stephen Covey’s
Time Management Matrix

 Controlling Time-Wasters:
Biological Clock,
Prioritize, Spiritual
Planning, Accessibility and
Dividing time

6 15-16 Stress Management  Concept of Burnout, Steps Case-study

to handle Burnout, Analysis-
 Definition of Stress, Occupational
 Difference between Stress: A junior
Burnout and Stress, Manager’s
 Sources of Stress: Internal
Predicament-
and External,
 The Causes of Stress: ICMR Case
Extra- organizational,
Organizational, Group and
Individual Stressors,
 Symptoms and Effects of
Stress: Physical,
Psychological and
Behavioral Problems,
 Strategies to cope with
Stress: Individual and
Organizational Strategies-
Problem focused and
Emotion focused

5
7 17-18
Interview- Types of  Concept of Interviews, Lecture
Interview, Expected  Types of Interviews:
questions in Preliminary Interview,
interview Selection Interview,
Decision-making Interview
and other Business
Interviews

 Performance during the

interview: Entry, Greeting,
Shaking hands and Taking
a seat

 Speech during the

interview: Handling stress
and confrontation

 Interviewer’s viewpoints:
Comfort level, Insufficient
disclosure and Behavior

 Expected Applicant’s
assets: Concrete assets and
Abstract Assets

 Termination of the
Interview,

 Points disliked by
Interviewers,

 Dos and Don’ts in an

interview and Expected
questions in an interview

8 19-25
Interviews/Effective  Suggested Conducting
Presentation Skills- guidelines/framework for a Actual
2 few expected questions Interviews
based on: Personality,
Output Sessions Internships or Work
experience, Work-related
issues and General
questions
 Questions to be asked by
the Interviewee

6
9 26-27 Conversational &  Passive Communication, Conducting Role
Assertive Skills  Aggressive Plays
Communication,
 Assertive Communication,
 Difference between
Assertive, Aggressive and
Passive skills,
 Types of Assertive
Behavior: Refusal
Assertiveness, Expressing
feelings and Request
Assertiveness
 Conversational skills:
Beginning of a
conversation, Conversation
beginners, Moving the
conversation, asking
questions,
 Impression Management
Techniques and Process,
 Impression Management
Strategies: Demotion
preventive strategies and
Promotion enhancement
strategies,
 Building positive
relationships and Dealing
with Criticism
10 28-29
Effective  Types of Speeches: Lecture
Presentation Skills- Informative, Persuasive
1 and Entertaining Speech
 Methods of Speaking:
Output Sessions Manuscript, Memory,
Impromptu and Extempore
speech,
 Analyzing the audience,
 Non-verbal dimensions of
presentations
 Organizing the speech and
Core statement of a speech,
 Structure of an informative
speech: Introduction, Body
and Conclusion,
 Structure of a persuasive
speech: Problem solution
order, motivated sequence,
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 deductive and inductive
structures,
 Supporting Presentation
components: Illustrations,
Statistics, Expert
testimony, Analogies,
Anecdotes, Fables and
Parables,
 Visual Aids: Designing and
presenting Visual Aids,
Selecting the right Visual
Aid, Guidelines for
selecting visual aids
 After the presentation:
Handling Question-Answer
session and signing off
11 30-31 Social skills,  Social Etiquettes A practical
Netiquette, Dining  Telephone Etiquettes Dining Etiquette
& Telephone  Email Netiquettes session
Etiquettes  Social Networking
Etiquettes
 Dressing Etiquettes
 Handshake Etiquettes
 Business Card Etiquettes
 Cubicle Etiquettes
 Dining Etiquettes
12 32-33 Cross Cultural Country-wise specific etiquettes: Conducting
Communication  US Presentations
 UK on etiquettes
 Japan of US, UK,
 China Japan, China
and General
etiquettes

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Evaluation

Class Participation-10% (CP)

Non-Class Participation- 50% (20%, 20%.10% for components NCP-1, NCP-2 and
NCP-3)

Expectations from Students

a. Students must report to the respective sessions well before the announced time.
Latecomers will not be permitted to join the class after the scheduled time. If late,
the attendance for that session will be marked as absent.
b. Read the Case Study / material well prior to the class discussion. He/she is also
expected to read the chapter indicated in the course plan as the faculty directs.
c. In the class discussion student is expected to participate actively and contribute to
individual and group learning. Evaluation is based on active participation.
d. Evaluation is a continuous process at IBS. Every student needs to be aware of the
timelines given in the section below. Absence from these evaluations will mean
non awarding of marks in that particular component
e. Wherever applicable, group assignments require each student to contribute to the
group effort. This enhances group effectiveness and leads to greater appreciation of
working in groups.
f. Formal dressing is suggested for all students. Do not roam in the academic area/
attend classes in chappals / shorts / informal t shirts
g. Students are expected to show high regard and appreciation for in class discipline
and desist from using mobile phones. This disturbs the class ambience and
unnecessarily diverts attention of other students as well as the faculty member.
h. Each faculty has been given a scheduled consultation hour. Utilize this time to
meet the faculty and clarify doubts if any, seek explanations and get mentored if
needed.
i. Attendance is compulsory in all sessions. However refer to guidelines in your
academic handbook for exceptions.

Performance till Mid-term will be announced by end of Session No. 16 in each

course which means each student will know his / her performance in one CP and
one NCP. The final result will be declared after taking the evaluation according to
the timelines mentioned above and student will not be given another opportunity
excepting in rare circumstances of extreme illness or hospitalization.