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INSTALLATION INSTRUCTIONS Mackie Universal Driver for PC • December 2009 • V1.7.

Mackie Universal Driver Installation Instructions for PC


Version 1.7.0 Important Notes:
The 1.7.0 Mackie Universal Driver is designed to allow Pro Tools® Users: The V1.7.0 driver does not yet
your Mackie FireWire audio interface to operate with support Pro Tools® M-Powered™ 8 on Windows 7.
Windows 7, Windows Vista or Windows XP. Now that you However, this driver is required for Pro Tools® use with
have downloaded your Mackie driver files to a convenient Windows Vista or XP. To unlock this feature, you need
location (e.g. your desktop), you should unzip them and to install the Mackie Universal Driver first, then run the
extract the contents into that same location. Mackie Authorization Application which is available at
my.mackie.com. You will need to register your Onyx-i
Users with Previous Driver Installations: mixer first in order to obtain this application.
Whether you are running Windows 7, Vista or XP, if you
have previously installed a Mackie driver on your PC, Device Aggregation: The V1.7.0 driver does not yet
refer to the "Updating Your Mackie Audio Driver" section support device aggregation on PC (i.e. using multiple
on page 6. Onyx-i mixers simultaneously).

System Requirements FireWire 800: At this time, the Onyx FW Option Card
(for the first generation Onyx Compact Mixer Series)
Windows 7 32 / 64 RTM or greater (Home, Premium, only supports FireWire 400 connections, 1-to-1 (from the
and Ultimate) mixer to your computer).
Windows Vista 32 / 64 RTM or greater (Home,
Business, and Ultimate)
Windows XP 32 SP 2 or greater (Home and Pro)
First Time Installation for Windows 7
Supported Devices
Mackie Onyx 1640i Mackie Onyx Satellite 1. Launch Setup prior to connecting and powering
Mackie Onyx 1620i Mackie U.420d on your device.
Mackie Onyx 1220i Mackie U.420
Mackie Onyx 820i Mackie d.4 Pro 2. Click "Next" to continue from the Welcome
Mackie FireWire Card Mackie d.2 Pro screen.
for Onyx 1640, 1620, 1220 TAPCO Link.FireWire

Supported Software
• Pro Tools® M-Powered™ 8 (Onyx-i mixers only)
• Windows Vista 32 RTM or greater (Home,
Business, and Ultimate)
• Windows XP 32 SP 2 or greater (Home and
Pro)
• Any Windows 7 32 / 64, Windows Vista 32 / 64
or XP 32 SP 2 or greater ASIO/WDM host (Sonar,
Cubase, Nuendo, Cakewalk, etc.)

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3. After reading the End User License Agreement, 6. Plug in and power on your device.
select "I accept this EULA" and click "Next" to
continue.
7. There is a tooltip by the system tray [bottom
right hand corner of the screen by the clock]
that reads "Installing device driver software".
The tooltip should change to confirm that the
device driver software was installed successfully
and is ready to use.

4. Check the box that reads "Always trust software


from Loud Technologies Inc" and click "Install".

8. Windows 7 users: navigate via the Start Menu


to Control Panel > Sound. Select your Mackie
FireWire Audio Interface and click "OK" to set
it as the default audio output for your computer.
Vista users do not need to follow this step
because your Mackie audio interface is already
the default device.

5. Click "Finish" after the driver has been


successfully installed.

The audio interface is now ready to use with any


standard ASIO Digital Audio Workstation software of
choice as well as with consumer audio applications such
as iTunes or Windows Media Player.

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First Time Installation for Windows Vista
1. Launch Setup prior to connecting and powering 5. Click "Finish" after the driver has been
on your device. successfully installed.
2. Click "Next" to continue from the Welcome
screen.

3. After reading the End User License Agreement,


select "I accept this EULA" and click "Next" to 6. Plug in and power on your device.
continue.

7. There is a tooltip by the system tray [bottom


right hand corner of the screen by the clock]
that reads "Installing device driver software".
The tooltip should change to confirm that the
device driver software was installed successfully
and is ready to use.

4. Check the box that reads "Always trust software


from Loud Technologies Inc" and click "Install".

The audio interface is now ready to use with any


standard ASIO Digital Audio Workstation software of
choice as well as with consumer audio applications such
as iTunes or Windows Media Player. If you are currently
installing this mixer for use with Pro Tools®
M-Powered™ 8, you are now ready to run the Mackie
Authorization Application provided in your
my.mackie.com account. This feature is only available
after you register your mixer and obtain your Mackie
Universal Driver license.

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First Time Installation for Windows XP
1. Launch Setup prior to connecting and powering
on your device.
2. Click "Next" to continue from the Welcome
screen.

5. Click "Finish" after the driver has been


successfully installed.

3. After reading the End User License Agreement,


select "I accept this EULA" and click "Next" to
continue.

6. Plug in and power on your device.

7. On the "Found New Hardware Wizard" screen,


4. Click "Continue Anyway" at the Windows Logo select "No, not this time" and click "Next" to
testing prompt. continue.

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8. Select "Install the software automatically 10. Click "Finish" after the driver has been
(Recommended)" for the Mackie Device and successfully installed.
click "Next".

11. At this time a second "Found New Hardware


9. Click "Continue Anyway" at the Windows Logo Wizard" will start. On this screen, select "No, not
testing prompt. this time" and click "Next" to continue.

12. Select "Install the software automatically


(Recommended)" for the Mackie Audio Subunit
Device and click "Next".

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4. After reading the End User License Agreement,
select "I accept this EULA" and click "Next" to
continue.
5. If asked, check the box that reads "Always trust
software from Loud Technologies Inc" and click
"Install".
6. Click "Finish" after the driver has been successfully
installed.
7. There is a tooltip by the system tray [bottom right
hand corner of the screen by the clock] that reads
"Installing device driver software". The tooltip
should change to confirm that the device driver
software was installed successfully and is ready to
use.
13. Click "Finish" after the driver has been 8. Windows 7 users navigate via the Start Menu to
successfully installed. Control Panel > Sound. Select your Mackie FireWire
Audio Interface and click "OK" to set it as the default
audio output for your computer.

In XP:
1. Make sure your Mackie audio device is connected to
your computer and powered on.
2. Launch Setup from the driver that you downloaded.
3. Click "Next" to continue from the Welcome screen.
4. After reading the End User License Agreement,
select "I accept this EULA" and click "Next" to
The audio interface is now ready to use with any continue.
standard ASIO Digital Audio Workstation software of 5. Click "Continue Anyway" at the Windows Logo
choice as well as with consumer audio applications such testing prompt.
as iTunes or Windows Media Player. If you are currently 6. Click "Finish" after the driver has been successfully
installing this mixer for use with Pro Tools® installed.
M-Powered™ 8, you are now ready to run the Mackie 7. On the "Found New Hardware Wizard" screen, select
Authorization Application provided in your "No, not this time" and click "Next" to continue.
my.mackie.com account. This feature is only available 8. Select "Install the software automatically
after you register your mixer and obtain your Mackie (Recommended)" for the Mackie Device and click
Universal Driver license. "Next".
9. Click "Continue Anyway" at the Windows Logo
Updating Your Mackie Audio Driver testing prompt.
10. Click "Finish" after the driver has been successfully
If you already installed any Mackie Audio Driver and installed.
simply want to upgrade your device, follow these steps: 11. At this time a second "Found New Hardware
Wizard" will start. On this screen, select "No, not
In Windows 7 and Vista: this time" and click "Next" to continue.
12. Select "Install the software automatically
1. Make sure your Mackie audio device is connected to (Recommended)" for the Mackie Audio Subunit
your computer and powered on. Device and click "Next".
2. Launch Setup from the driver that you downloaded. 13. Click "Finish" after the driver has been successfully
3. Click "Next" to continue from the Welcome screen. installed.

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Once You’ve Installed the Driver The latency setting can now be changed in two ways:

If you are well versed in the ways of Mackie FireWire Changing the Latency using the Windows Control
products (or even if you are not), the first thing you may
notice about this driver is that it does not have a
Panel
standalone “executable” control panel application for 1. Navigate via the Control Panel to the Device
switching latency and sample rate. That's largely because Manager.
the driver uses the built-in Windows control panel 2. Expand "Sound, video and game controllers."
(accessed in Vista and XP by navigating to Control
Panel\Sound) as well as ASIO via your DAW of choice. 3. Double-click your Mackie FireWire Audio
Interface.
Sound Control Panel in Windows 7 and Vista: Device Manager in Windows 7 and Vista:

Sounds and Audio Devices Control Panel in XP:


4. Click on the Audio Settings tab and refer to the
dropdown arrow next to Driver Buffer Size.
Audio Settings tab in Windows 7 and Vista:

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Device Manager in XP: Changing the Sample Rate (Windows 7 and Vista
Core Audio)
Although XP handles sample rate conversion for you
without an option to change it (when you’re using the
WDM driver, for example), Windows 7 and Vista have
an option to change to a variety of sample rates and bit
depth options using the Control Panel\Sound option.
In Windows 7 or Vista, select your Mackie option from
this list and click "Properties:"

Audio Settings Tab in XP:

Once in Properties, navigate to the "Advanced" tab


where you can choose the sample rate that Windows
7 and Vista handle Core Audio level sounds, such as
Internet Explorer, iTunes, WMP, etc.:

Changing the Latency using a DAW


The other way to change latency is by using your DAW
application (in Windows 7, Vista or XP). For example,
in Tracktion 3 under Settings\Audio there is a pill button
labeled: "Show ASIO Control Panel." This will launch the
Windows control panel with the Mackie Audio Settings
tab that has the Driver Buffer Size change option in it.
You probably already know where this setting is within
your DAW of choice. If not, consult your DAW
manufacturer's owner's manual.
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There’s plenty more to explore, and you’ll want to figure That's about it!
out what sample rate Vista is set to for Core Audio level
playback within your setup, in the same way that you Have fun, and feel free to contact Tech Support if you
determine what sample rate that you’re recording at, run into any snags:
mixing at, exporting at, etc.
Technical Support
Changing the Sample Rate (ASIO in Vista and XP) Please contact our splendid Technical Support heroes
ASIO sample rate selection is simply handled through if you have any questions.
your DAW, and you don’t need to bring up a control panel. E-mail:
Just select the sample rate you want to run your session
at from within your DAW’s built-in audio settings tab Option 1: http://www.mackieweb.com/scripts/
or menu and go from there – the driver will change to contact_support_w.asp
whatever sample rate you’ve selected. You can verify that Option 2: techmail@mackie.com
by navigating to the driver’s control panel (via the Device Phone (United States):
Manager).
(800) 898-3211
During normal business hours,
Monday- Friday, Pacific Time.

A Note on Available Buffer Sizes


Version 1.7.0 of the Mackie Windows driver allows for
latency buffer sizes as low as 32 samples. However, using
a buffer size this low requires a very fast computer with a
large amount of RAM, and fast hard disc and system bus
speeds. Also, at 32 samples, higher sample rates like
88.2 kHz and 96 kHz will not work. The 32-sample setting
is only for 44.1 kHz and 48 kHz.
In general, you should always experiment with the
available buffer sizes to find the lowest buffer size that
the machine and recording project can comfortably work
with.

Part No. SW0796 Rev C 12/2009


© 2009 LOUD Technologies Inc.
All Rights Reserved.
www.mackie.com
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