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  • Af 3384 Case Conversation Details

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    Surendran Radhakrishnan
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    The case conversation details document summarizes an investigation into the component failure of an x-ray scanner by AFSB for Tune Insurance. It notes that a preliminary advice was sent on October 23rd requesting site visit reports and machine records. A progress report with a request for additional documents was sent on November 7th. A draft final report was sent on December 4th and a final report concluding the case was sent to the adjuster on December 17th, with the case file being completed and handed over on December 19th.

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    The case conversation details document summarizes an investigation into the component failure of an x-ray scanner by AFSB for Tune Insurance. It notes that a preliminary advice was sent on October 23rd requesting site visit reports and machine records. A progress report with a request for additional documents was sent on November 7th. A draft final report was sent on December 4th and a final report concluding the case was sent to the adjuster on December 17th, with the case file being completed and handed over on December 19th.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    4 views1 page

    Af 3384 Case Conversation Details

    Uploaded by

    Surendran Radhakrishnan
    The case conversation details document summarizes an investigation into the component failure of an x-ray scanner by AFSB for Tune Insurance. It notes that a preliminary advice was sent on October 23rd requesting site visit reports and machine records. A progress report with a request for additional documents was sent on November 7th. A draft final report was sent on December 4th and a final report concluding the case was sent to the adjuster on December 17th, with the case file being completed and handed over on December 19th.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
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    of 1

    CASE CONVERSATION DETAILS

    Team Leader: Surendran


    Team Member: Tan
    Reporting Date:
    PA: 23/10/18
    PR: 07/11/18
    DFR: 04/12/18
    FR :17/12/18
    Current Status: The final report sent, case file completed and handed over to Suria.

    Activities:

    Date Activity
    12.10.2018 AFSB was engaged by Tune Insurance Sdn Bhd to investigate component failure to Memoskop
    unit inside SIEMENS Siremobil X-ray Scanner with reported Date of loss 04.07.2018
    23.10.2018 Preliminary Advice Sent and requested for SIEMENS Site visit report and Machine operation
    record for past 6 months.
    07.11.2018 Progress Report Sent and requested for calibration certificate of voltage regulator and detailed
    earthing layout of hospital.
    19.11.2018 Received Layout and Calibration certificate from KMC.
    23.11.2018 Preparing DFR.
    04.12.2018 DFR Sent
    14.12.2018 Confirmation mail from Jenarthanan, (Adjuster) regarding the Approval status (Approved) of
    claim by Insurer.
    14.12.2018 Final Report Prepared and Sent for review.
    17.12.2018 Final Report sent to the adjuster.
    19.12.2018 Case file completed and handed over to Suria.

    Declaration:
    The above details were recorded by me Name:

    Signature:

    Date & Time

    AGI-AF-CCD-001

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