Professional Documents
Culture Documents
Email:lokesh.dandu321@gmail.com
Mobile:8374672199
Professional Summary
4+ years IT extensive experience in JIRA, Confluence, Crowd, Fisheye, Agile, Service
Desk Support, Bamboo Administration.
3 years of Experience working with JIRA management tools, Crucible and confluence
pages development.
3 years Experience working with Continuous integration builds server configurations and
management.
I have very good exposure in Jira, Confluence, Crowd, Bit bucket, FishEye installation,
configuration, up gradation, migration from Windows to Linux environment.
Experience providing training to development teams on how to track, plan and analyze using
JIRA.
Conducted trainings for teams on team collaboration and effective use of confluence.
Preparing documentation plan, estimating work, and assigning work to the team.
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LOKESH REDDY
Email:lokesh.dandu321@gmail.com
Mobile:8374672199
Expert in developing various test plans and test cases from user stories.
Demonstrated abilities with scripting languages, setting up testing environments, creating test
suites, and working with databases.
TECHNICAL SKILLS
Create team specific Agile process flow in JIRA to move tasks from one activity to
another.
Built templates and dashboards for customized views of the data specific to each group
and line of business.
Validated best business practices and rules to implement with the new model along
with appropriate user approvals and sign-off.
Helping Scrum master across the company to customize JIRA for their requirements.
Configuration for automatic issue creating through mail, customize status etc.
Coordinate projects and participate in training programs and workshop for personal
development.
Education Qualification
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LOKESH REDDY
Email:lokesh.dandu321@gmail.com
Mobile:8374672199
Graduation in Electronics and Communication Engineering (ECE) from
N.B.K.R Institute of Science and Technology (2014) .
Professional Experience
Working as an Jira Administrator in UST GLOBAL, Noida from Oct 2017 to Aug 2018
Worked as a Jira Administrator in IBM since July 2014 to Sep 2017
Project Details
Company
Parent Company :
Start Date and Wo
End Oct 2017 To Aug 2018 rke UST GLOBAL
date d
for
Total Duration
(month 10 months Client Name AIRTEL
s)
The main objective of the system is to provide ease system to the end user by which
there Will be timely delivery of the good service to the customer, sales services can be
Description
Easily done. The modules in this project are Payment bank, Post-paid, Prepaid,
Pricing &invoicing.
Roles and Responsibilities:
Role &
Installing Jira in Linux environment
Contribution
Installing required API and verifying the modules are working fine.
Creation of new Jira Projects
Responsible for creating new users and groups in Jira
Configuring Issue Types for the Jira Projects.
Managing Issue type screens
Responsible for creation of custom workflows and adding post functions when
required.
Responsible for configuring custom fields for the requested issues types in the
Jira projects
Re-indexing the Jira instance when required
Trouble shooting Jira user issues
Providing solutions and resolving them based on SLA
Importing issues from other environments such as from CVS files and Bugzilla
to Jira Projects
Responding to incoming requests and inquiries for new tools and workflow
procedures.
Provided technical assistance for work administration of users, related
modifications and archival of projects.
Creating Tempo Teams and adding requested users.
Creating Project permission schemes and Providing required permissions
based on the requests
Configuring Notification scheme and adding requested people to be notified for
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LOKESH REDDY
Email:lokesh.dandu321@gmail.com
Mobile:8374672199
Issue events Reported performance related issues to management by analysis
Project 2:
Company
W
Start Date and Parent Company :
March 2016 – Sep 2017 or
End
ke IBM
date
d
for
Project 3:
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LOKESH REDDY
Email:lokesh.dandu321@gmail.com
Mobile:8374672199
Company
W Parent Company :
Start Date and
or
End July 2014 – Feb 2016 IBM
ke
date
d
for
Total Duration
Barathi AXA General
(month 1 year 7 months Client Name
Insurance
s)
Bharti AXA Life is a life Insurance player that was started in 2006. It brings
together strong financial expertise of the Paris-headquartered AXA Group and
Bharti Enterprises - one of India's leading business groups with interests in
telecom, financial services, and retail. The joint venture has a 74% stake from
Bharti and 26% stake from AXA .The company launched national operations
Description
in December 2006. Today, Bharti AXA Life has a national footprint of
distributors trained to provide quality financial advice and insurance solutions
to the large Indian customer base.
Bharti AXA Life offers a range of innovative products and services that cater to
specific insurance and wealth management needs of customers.
Skills
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LOKESH REDDY
Email:lokesh.dandu321@gmail.com
Mobile:8374672199
Jira Service Desk, Jira Core, Jira agile, Confluence, Fisheye &
Tools /DB/Packages Crucible, Bamboo, GIT, SVN, MYSQL, ITIL Management, SQL Server
2008,Oracle 9i/10g
Personal Information
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