1.

THE FUNCTION OF COMMUNICATION WITHIN THE ORGANIZATION

– Provisions and regulations
– Determine organizational goals
– Determining the area of the problem
– Evacuate performance
– Provide command, instruction, lead, and influence innovation
– Get new information
– How to communicate new things in socialization and improvement
– Self-esteem of members

2. TYPES COMMUNICATION IN ORGANIZATION

> Internal Communication
It is communication that happens within the organization itself. For example, exchange ideas between
administrators and employees in a company, in a unique complete structure with the exchange of ideas
horizontally and vertically within the company, so the work goes [operation and management].

> Vertical Communication

Communication from leadership to staff, and from staff to leadership by two way traffic communication.
For examples of staff provide reports, suggestions, complaints, criticisms, suggestion boxes, etc. to the
leader

> Horisontal Communications

Horizontal communication, between staff members and staff members. Informal going forward, others
with formal vertical communications. Communication happens not in the working environment!
employee relation and often arise rumors, grapevines, gossip.

> Diagonal Communication [Cross Communication]

Communication between section leader / section with section officer / other section.

> Experience Communication

Communication between the [organization's] organization and audience outside the organization.

3. COMMUNICATION CLARIFICATION IN ORGANIZATION

a. Oral Communication
- This type of communication is classified as active communication, where communication can provide
feedback directly in the event of any misunderstanding.

b. Written Communication
- Communication in writing does indeed provide an impact where the communicators will find it difficult
to understand the meaning and the rationale of the information, but this communication has a long-term
impact. And if the communist forgets what he has learned before, then he can repeat reading the
information.

c. Verbal communication
d. Non verbal communication
4. COMMUNICATION PROCESS IN OFFICE OR ORGANIZATION
If two or more people are in one organization by themselves the communication process takes place.
Organizations are structures where processes of achievement of goals are achieved through operations
and interactions between units of units in a harmonious, dynamic and definitive manner (Rogers, 1983).
In the organization there is a division of tasks that are simply classified over the leadership group and the
led group. Therefore, the interaction between one unit and the other unit can be vertical, horizontal or
diagonal, ie interaction between the human being in each unit, between the leader and the leader, between
subordinates and subordinates in the same level (horizontal), between leaders with subordinates and
subordinates with leaders in straight lines (vertical) and in different lines of authority (diagonal).

5. IMPORTANCE OF COMMUNICATION WITHIN OFFICE OR ORGANIZATION

In day-to-day activities, especially a manager in an office or organization, more verbal interactions rather
than sitting still on the table. Hence the communication process within the organization is vital for
achieving organizational goals or objectives. At least communication greatly affects every individual
work in the organization in one way or another. In other words, the effectiveness of the communication
system has a significant impact on the overall organizational effectiveness.

6. SUBORDINATE COMMUNICATION

Leaders Communication with employers should be more formal than communication with others. We can
communicate the following issues with our superiors:
a. Information that directly serves the tasks of your superiors.
b. Ideas about specific projects.
c. Grievances and important issues that will benefit from your boss's attention.
d. Well-thought-out proposals to improve the procedures.
e. Proper reporting information. How to communicate with a boss can be done by:
- Say hello first
- smile
- talk politely
- Direct issues can not be stale
- end with greetings and smile.

7. COMMUNICATION LEADERSHIP IN SUBORDINATES DOWNWARD

COMMUNICATIONS

Communication that takes place when people at the management level send messages to their
subordinates. The current downstream functions of this communication are:
• Provision or storage of job instructions
• Explanation of the leader on why a job needs to be done
• Submission of information on applicable procedures and practices
• Empowering employees to work better