H.No.

76, Gokalgarh, Gurugram, Haryana

+91-7042732533

nhsrbd@gmail.com

Naveen Kumar
Education
2016-18 Symbiosis Institute of Telecom Management, Pune
Master of Business Administration (Marketing and Finance)

2011-14 Maharishi Dayanand University (General), Rohtak

Bachelors of Business Administration, Ahir College, Rewari

2008-10 Higher Secondary Examination, HBSE (Commerce)

Saini Senior Secondary School, Rewari

2006-08 Senior Secondary Examination, HBSE

Government Senior Secondary School, Rewari

Professional Experience (21 Months)

2018 (June-Present) Freelancer (6 Months)
(Marketing and Communication Consultant)

Client1. Robotic Education Company, Marketing and Strategist Consultant, B2C (1 Month, 10 Days)
A. Conduct market research and analysis based on some Internal and Secondary information
B. Create Offline + Digital marketing Gap Framework and how that gap can fill using CSR and channel
marketing activities
C. Make ATL, BTL, and TTL marketing strategies for North, West, Middle and South Indian market.
D. Create company expansion plan for North and West India
Client2. Cloud Telephony Company, Marketing and communication Consultant, B2B (4 Months)
A. Make company expansion plan in West, North and South India, meeting and travel strategy for north
region, Crate use case of Cloud Telephony for existing and new industries
B. Introduce company in events and seminars North India.
Client3. Digital Marketing-cum Cloud telephony Company, Marketing and Sales Trainer, B2B (5 Days):
Providing training to Sales and Marketing people and suggest marketing strategies to founder how to
crack untapped market
Client4. Law Education and Advisory Company, Marketing and Expansion Consultant, B2B & B2C, (10 Days):
A. Website Designing, Making ROI effective Digital + Offline marketing plan and Implementation
B. Creating Return on Marketing Investment (ROMI) Metrics.
C.
2017 (Apr-June) ComputoVision PVT LTD. Pune, India (Internship) (2 Months)
(Marketing and Communication Consultant Intern)

 Conduct market research for products like Chatbot, Cloud Telephony (SMS & Voice), CRM solutions and
suggest the best area of business
 Make SMS, Email and Voice campaign plan for the company & clients
 Understand the target market, projects and making marketing strategies to attract clients
 Participated and Organized two seminars and one exhibition, providing details of the products.
 Maintain daily, weekly leads & Sales report and discuss to Founder and Cofounder regarding company growth
 Amongst all Intern the selected one who worked with Founder for 2 new products and 1 new client
assignment
 2015-16 (Apr-May) Cognizant Technology Solutions, Noida, India (13 Months)
(Customer Services Representative)

 Manage 4 Key Accounts in the authorization department

 Understand Client queries and provide solutions to the problem reported through email & Inbound call
 Among of the 4 candidates who were selected out of 32 employees for authorization department
 Checking the order details, resolving the problems of Order entry and Documentation team
 Organized knowledge transfer program for the team and new Joiners to fill the knowledge gap
 Ensuring 100% accuracy as per SLA defined with Client, Consistent customer satisfaction by taking constant
feedback

Research Project (During MBA)

Exploring the factors affecting Adoption Status and Policies of Entertainment Over The Top (OTT) Apps
 Trend analysis of Entertainment OTT App usage patterns and proliferation of OTT players
 Analyzing the New Content-Market and Business Models of Broadcasting and Telecommunication Industries
 Scrutinizing Convergence between Broadcasting and Telecommunication
 Analyzing different Business model of OTT (SVOD, AVOD and TVOD)market and how Influencer are replacing celebrities
via AVOD 
Skills & Certifications

 Certifications: Digital and Social Media Marketing, ITSM

 Trainings & Seminar: Market Research and Analysis, Presales+ Sales+ Post sales, ITIL, Bloomberg
 Tools: MS Excel, MS PowerPoint, MS Word, MS Access,
CRM: Hubspot (Sales and Marketing), Cloud Telephony: My Operator, Exotel

Co-curricular Activities
 Head of ICT research club and Member of Marketing team at SITM
 Appreciated for Best Assignment in the Batch on “IOT Opportunities and Challenges in Indian Smart Cities” at SITM
 Article published in College Annual Magazine on “Opportunities and Challenges in the emerging Fintech space
in India” at SITM
 Participated “STARTUPEDIA 2017” a National Level Business Plan Pitch conducted by IPE, Hyderabad

Extra-curricular Activities and Achievements

 Key Contributor to ‘Blockchain – The Untold Story’ written by Srinivas Mahankali an IIT-B and IIM-B Alumnus, 2018
 Appreciated by the client for Offline and Online Marketing Strategies, ComputoVision, Pune, 2017
 Awarded “Best Debut Employee” in both training and on the job at Cognizant, Noida, 2015
 Received Spotlight Award for Best Quarterly Performance at Cognizant Technology Solutions, India, 2015
 Core member of Digital Inclusion Team at Cognizant, Noida, 2015

Hobbies
 Reading (Article on Market Trends)
 Playing Cricket (In spare Time)