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DATA CENTRE STRATEGY, G-CLOUD &

APPLICATIONS STORE FOR GOVERNMENT


PROGRAMME

IMPLEMENTATION STRATEGY

Author: Wendy Wright / Jo Harby


Date: 02 February 2011
Version No: 1.0
Data Centre Strategy, G-Cloud & Applications Store for Government Programme

Contents

1. Introduction: Shaping the Implementation Strategy and Roadmap ...................................... 3

1.1. Purpose of Document .............................................................................................................. 3

1.2. Overall objectives for the G-Cloud Programme ................................................................... 4

1.3. Priority Outcomes for the Implementation Roadmap .......................................................... 7

1.4. Decision Criteria for Implementation Sequencing ............................................................... 8

1.5. Implementation Principles ....................................................................................................... 8

1.6. Tailoring the Implementation Strategy .................................................................................. 9

2. Overview of the Implementation Roadmap ............................................................................ 11

3. G-Cloud Services ....................................................................................................................... 13

3.1. Roadmap for Delivering G-Cloud Services ........................................................................ 13

3.1.1. Year 1 activities .................................................................................................................. 13

3.1.2. Year 2 to 4 Activities .......................................................................................................... 15

4. Applications Store for Government.......................................................................................... 17

4.1. Delivering the Applications Store for Government ............................................................ 17

4.1.1. Year 1 Activities .................................................................................................................. 18

4.1.2. Year 2 to 4 Activities .......................................................................................................... 19

5. Data Centre Consolidation ........................................................................................................ 20

5.1.1. Defining the approach to Data Centre Consolidation ................................................... 20

5.1.2. Year 1 Activities .................................................................................................................. 22

6. Organisation and Governance for Phase 3 ............................................................................ 23

6.1.1. Core functions and activities ............................................................................................. 23

6.2. Beyond Year 1 ........................................................................................................................ 24

Annex 1: Key Risks to Implementation ........................................................................................... 25

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1. Introduction: Shaping the Implementation Strategy and


Roadmap

1.1. Purpose of Document

The Data Centre Strategy, G-Cloud and Applications Store for Government Programme
(hereafter the „G-Cloud Programme‟) are 3 of the 14 strands of the Government ICT
Strategy.

Phase 2 of the programme started in October 2009 and ran until the middle of February
2010. Phase 2B is primarily focusing on achieving full funding, selecting the Foundation
Delivery Partners1 and detailed Phase 3 planning. This will run until late summer 2010.

Phase 3 of the programme will begin the transition of Government Departments and Local
and Regional Authorities digital services to the G-Cloud, implementation of an Applications
Store for Government and Data Centre Consolidation.

The G-Cloud will be implemented over a 10 year period from 2010 to 2020, and through a
number of phased programmes and projects. The phasing of the implementation can be
broadly divided into three parts:

Year 1: Accelerated activities over the first 12 months to enable a rapid delivery of
early G-Cloud Services, supporting infrastructure and functions, whilst minimising
the spend / investment required during this period. This will include either delivery of
foundation services or proof of concepts under existing contracts and commercial
vehicles, to test the key areas of the G-Cloud operation, design or standards;

Years 2 to 4: Activities will be focussed on maximising the savings within the 2011-
2014 Period, whilst minimising the investment required during this time; and

Years 5 to 10: On-going transition of services to establish the G-Cloud as the


predominant model for ICT delivery in the Public Sector.

This document describes the strategy to deliver the G-Cloud Programme over the 10 year
period, with a focus on the short and medium-term to maximise savings through rapid
delivery of key areas for the G-Cloud. It describes the principles that will govern the
implementation and priority outcomes for the G-Cloud Programme to achieve. Together
these will inform the sequencing of the implementation, ensuring it is business led and
delivers benefits and savings early at a relatively low risk to the continuity of existing citizen
services. This document also describes the high level roadmap for delivering the
transformation over the first four years (known as the „Implementation Roadmap‟) and
associated risks.

As the programme progresses through Phase 2B, this Implementation Strategy will be used
to guide the development of the Delivery Strategies and Frameworks for the G-Cloud,
1
Foundation Delivery Partners will be Public Sector organisations who will build initial G-Cloud services based on their
business requirements but in a standard commercial framework and on a standard platform that will enable the services to be
re-used across the Public Sector.

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Applications Store for Government, Data Centre Consolidation and the outcomes from the
enabling workstrands2. Figure 1 below summarises the relationships between the
Implementation Strategy and G-Cloud Vision with the Delivery Strategies and Delivery
Frameworks.

Implementation
Vision
Strategy

Delivery Strategy
• DCC
• G-Cloud
• ASG
•Technical Architecture
• Service Management
• Information Assurance
• Commercial
• Service Specification
• Business Change Delivery Framework
• DCC
• G-Cloud
• ASG
Annex: Maturity • Technical Architecture
Model • Service Management
• Information Assurance
• Commercial
• Service Specification
• Business Change

Figure 1: Relationship between the G-Cloud Vision and Implementation Strategy and the
Delivery Strategies and Frameworks.

The Delivery Strategies will provide the next level of detail down from this Implementation
Strategy. They will describe how the delivery projects, standards and polices will be
delivered, how the vision will be operationalised and will define the Maturity Model for the G-
Cloud. The supporting Delivery Framework is the plan for delivering the implementation
projects and will identify the dependencies, key milestones, responsibilities for delivery and
risks.

The Implementation Strategy will iterate and be updated to reflect the further detailed
planning. Following formal approval of the first version of the Implementation Strategy from
the G-Cloud Programme Board, the baselined document will be socialised with a wider
group of stakeholders (including the supplier community through the Intellect forum) in order
to communicate the high level implementation approach for the G-Cloud Programme, to gain
their input and to test the key implementation principles with the key stakeholders.

2
Enabling workstrands are Service Specification, Technical Architecture (including Green Standards), Service Management,
Information Assurance, Commercial and Procurement and Business Change and Benefits Realisation

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1.2. Overall objectives for the G-Cloud Programme

The G-Cloud Programme is a core element of the Government‟s ICT Strategy and is an
enabler of the cost savings targets for the 2011 – 2014 Period as well as other government
objectives such as enhanced public services, improved data centre services and the green
agenda.

The overall Public Sector objectives that the G-Cloud Programme supports are:

Reduction of ICT costs - Deliver a sustainable reduction in the operational costs of


ICT across Public Sector to contribute to the savings target for ICT for the 2011 –
2014 Period.

Deliver a reduction in the carbon footprint of Government ICT services -


through consolidating and optimising use of existing ICT capacity and
decommissioning unused capacity.

Improve Data Centre services - Deliver significant cost savings in data centres
through rationalisation, virtualisation and consolidation, whilst delivering improved
resilience, security and environmental sustainability. Remove the „not fit for purpose‟
elements in existing data centres and infrastructure estate through closure or
targeted upgrades.

Improve government services and agility through the use of ICT - Support a
better citizen experience of Government services by allowing Government to provide
new ICT services faster through increased agility in new service development and
provision.

Align with other Government thinking including supporting the objectives of Digital
Britain and integrating with wider Government ICT initiatives e.g. PSN, Common
Desktop.

The delivery of common standards; a common, secure and flexible


infrastructure; and common capabilities across the Public Sector.

The G-Cloud Programme will deliver these objectives over the next 10 years by:

Implementing a governance and commercial model which enables the mandation


and control, across Government Departments, of ICT procurement (including
infrastructure, common and utility applications and ICT services);
Delivering early, high value G-Cloud infrastructure and services in conjunction with a
number of Government Departments and Local Authorities (known as the „G-Cloud
Foundation Delivery Partners‟) which will be available for sharing and re-use across
the wider Public Sector;
Reducing infrastructure costs by enabling public sector organisations‟ adoption of
standard G-Cloud Infrastructure as a Service (IaaS) delivered through either central

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procurement of an IaaS Framework Agreement(s) or through use of existing


contracts to source IaaS;
Designing and quickly implementing the strategic Applications Store for Government
to enable sharing and promotion of re-usable services across the Public Sector;
Consolidating an optimal number of government-owned and (major) supplier-owned
data centres; and
Broadening competition for ICT infrastructure services through the re-purposing or,
where necessary, procurement of new Data Centre capabilities (Infrastructure as a
Service).

These objectives will be delivered through the following enabling activities:

Defining the Standards and Policies for the G-Cloud and developing the high level
design and architecture (including development of the Service Catalogue, Information
Assurance reference model and a Service Management model).
o Development and communication of the Standards for G-Cloud (including
Information Assurance, Technical, Green, Commercial and Service
Management) will be critical to ensure the appropriate interoperability across
the G-Cloud. Services transitioned to the G-Cloud will need to adhere to the
pre-defined standards and this will be part of the process for achieving
certification. Consideration will also need to be given to the cross cutting
nature of the standards and the alignment with other strands of the
Government ICT Strategy;
Re-defining the ICT procurement and commercial model to move away from the
current model of large bundled ICT procurements which have historically taken in
excess of two years to complete (and which fixed terms and performance levels for
ten years) to a more sustainable model and affordability required to successfully
deliver the G-Cloud (this will include defining the role of the retained ICT function of
the future3).
Developing and managing the Delivery Frameworks, Business Change plan and
Communications Plan / Brand and Marketing plan;
Producing the Outline Business Case and Full Business Case and securing approval
from Treasury;
Engaging widely across Public Sector organisations and launching the “G-Cloud”
brand;
Mobilising and managing the Delivery Projects required to deliver, for example, the
Applications Store for Government, the G-Cloud Services and Infrastructure and the
Data Centre Consolidation;
Where appropriate, evolving the Research and Development opportunities (delivered
through the Quick Wins workstrand) into Foundation Delivery Partners or Proof of

Note 3: This redefined approach will also need to be compliant with OJEU rules.

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Concept activity to validate key areas including joining up of services for citizens and
staff, common services (e.g. user authentication), middleware underpinning the
Applications Store for Government (including provisioning and billing) and cloud
services interoperability; and
Designing and setting up the management function for the G-Cloud including the G-
Cloud Authority (shared with PSN).

1.3. Priority Outcomes for the Implementation Roadmap

A number of priority outcomes for implementation have been identified by the G-Cloud
Programme. These outcomes will help shape the Implementation Roadmap by identifying
what should get delivered first by the G-Cloud Programme.

Firstly the IT cost reduction outcomes; with an overall focus (where possible) on maximising
savings in the 2011 - 2014 Period:

Consolidating Data Centres: Reduce the current estate to an optimum number of


modern, resilient, efficient and secure data centres.

Shared, re-usable applications: Standard “fit for purpose” applications should be


consolidated and delivered to the Public Sector at the best price. These will include
email, office applications, Voice over IP (VoIP) and standard HR, Finance, Property
Management and other Government champion assets.

Efficient Hosting: Existing applications will be moved and hosted on a shared,


secure, cost-effective infrastructure purchased “as a service”.

Streamlining legacy: Existing business solutions will be reviewed and rationalised


through moving to managed services, common applications and shared components
on the G-Cloud.

Digital switchover of Public Services: Existing Public Sector services should


switchover to primarily electronic and online delivery unlocking significant cost
savings and increasing levels of satisfaction as outlined by the Government in the
Digital Britain Report (June 2009).

Encourage innovation and broaden competition: The G-Cloud and Applications


Store for Government should encourage suppliers to provide innovative solutions to
the Public Sector and broaden competition in the Public Sector ICT marketplace to
encourage SME and niche suppliers.

In addition there are a number of Business-focussed outcomes that should be considered:

Empowering Business Change: New solutions for the Public Sector business
should be built using shared components for deployment onto a shared
infrastructure.

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Delivering for citizens and staff: The G-Cloud should enable services from across
the Public Sector that can be flexibly aggregated to meet the needs of target groups
of citizens, Public Sector (for example Local and Regional Government) and third
sector employees.

“Business Communities”-determined business change goals: Key sectors, for


example, Health, Justice, Welfare, Local and Regional Government will determine
the desired business outcomes that are enabled by G-Cloud services and
infrastructure.

Enabling the Green Agenda: The G-Cloud should deliver Public Sector ICT
services in a more energy efficient way to support the Government targets to achieve
a carbon neutral Government ICT by 2012 and be carbon neutral across the
Government ICT lifecycle by 2020.

1.4. Decision Criteria for Implementation Sequencing

The agreed criteria for nominating, selecting and sequencing candidate services for early
implementation are, in order of preference:

1. The value of the outcome for the business expressed as the Return on Investment
profile (including consideration of cashable savings, savings that may be invested
back in to the G-Cloud and the scale of the upfront investment required);

2. Time it will take to deliver;

3. The total cost of implementing the Service over the 10 year lifetime of the
Implementation Roadmap;

4. The manageability of risk to business operations;

5. The achievability of the plans for implementation; and

6. The demand for the service from the Public Sector.

1.5. Implementation Principles

Underpinning the priority outcomes and decision criteria are the principles that the
Implementation Strategy and Roadmap will adhere to.

The overriding principle for the early implementation will be that the implementation profile
should maximise the ICT cost reduction savings during 2010 to 2014 in line with the G-
Cloud Strategic Outline Business Case.

Alongside this there are a number of implementation principles that will be considered:

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The implementation will be business-led and deliver clear value to the organisation.
G-Cloud services should be made available based on proven technologies at any
point in time.
Implementation will maximise the re-use of existing services. Where possible
existing Public Sector ICT services should continue to be used via the G-Cloud with
limited change.
There will be a phased approach to implementation. G-Cloud services will be
designed so that individual Public Sector organisations can adopt G-Cloud services
in an incremental manner if required so that a “big bang” approach to adoption of G-
Cloud services is not mandatory.
Achievement of cost savings will be balanced against an agreed level of risk
and preservation of business service continuity. Where possible risk will be
minimised for implementation. Migration from traditional ICT services to G-Cloud ICT
services will be planned for each organisation. A detailed implementation plan will be
developed for each organisation (covering technology, service management, people,
organisation and governance aspects of the adoption of the G-Cloud).
Delivery Frameworks will be based on tried and tested routes (that may be from
proof of concepts or earlier implementations) to enable / facilitate quick, cost effective
implementation.
Learning from existing projects / proof of concepts will be used to continually
refine the Implementation Strategy and Delivery Strategies / Frameworks. There are
a number of solutions that have been offered by Government Departments that are
already close to being cloud offerings. These provide an opportunity to validate the
assumptions that have been made by the G-Cloud Programme.
Implementation planning should be cognisant of the current contractual
landscape. Existing Public Sector ICT contracts will only be terminated early to
facilitate adoption of G-Cloud services where cost reduction savings can be achieved
and the appropriate implementation plans are in place to manage the associated
risks.
G-Cloud Services and consolidated Data Centres will adhere to a set of pre-
defined G-Cloud standards (including Information Assurance, Technical, Service
Management, Commercial and Green standards).
Centralised procurement for commoditised ICT will align to and underpin the
implementation of the G-Cloud.
When developing the Delivery Strategies and Frameworks consideration should be given to
how the principles outlined above will be delivered practically, in the context of G-Cloud,
Applications Store for Government and Data Centre Consolidation.

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1.6. Tailoring the Implementation Strategy

The scope of the approach, objectives and principles described in this Implementation
Strategy cover the Public Sector as a whole (including Government Departments, Local
Authorities, Third Sector, Health, Education and Police). However it is recognised that this
Implementation Strategy and the approach / principles contained within it may need to be
tailored based on the category of the Public Sector organisation being considered. In
particular this relates to the approach to considering the level of mandation that may be
applied to certain areas of the G-Cloud (where mandation is stated in this document it refers
to Government Departments only).

As part of the development of the Delivery Strategies and Delivery Frameworks the
programme will need to consider how each element of the G-Cloud will be implemented
across the different Public Sector groups. As an example, for Local Authorities this may
include the following considerations:

Understanding how the programme will collect data from Local Authorities about their
Data Centres and current ICT landscapes;

Using this data to make a business case to demonstrate what benefits and savings
may be achieved through implementing the G-Cloud, using the ASG and
consolidating Data Centres;

Being clear on the forums that should be used to communicate the brand and
associated advantages of the G-Cloud to the Local Authority stakeholders; and

Delivering exemplars to demonstrate the benefits of using G-Cloud and the ASG, and
consolidating Data Centres.

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2. Overview of the Implementation Roadmap

The implementation of the G-Cloud Programme will cover a period of 10 years and can be
broadly divided into three parts. In Year 1 the programme will focus on rapid delivery of
tangible outcomes / proof of concepts to ensure an „accelerated start‟ to delivery of the G-
Cloud. In Year 2 to 4, the focus will be on incrementally building the capability and capacity
of the G-Cloud to optimise savings whilst minimising the investment required in this period.
In Years 5 to 10, the focus will be on delivering G-Cloud Services across the Public Sector
ICT landscape until the G-Cloud becomes the predominant delivery model by 2020.

The figure below shows the high level Implementation Roadmap over the first four years of
delivery. The activities in the roadmap are divided into the three main propositions of the G-
Cloud Programme (G-Cloud Services, Applications Store for Government and Data Centre
consolidation) and the enabling standards / activities delivered by the central programme
team.

Phase 2 Phase 3 and subsequent development Phases (for the 2010 – 2014 period)
2 2B Year 1 Year 2 Year 3 -4
Develop G-Cloud1
Strategy
Vision
Build Departmental
Commitment Assure and manage G-
Central Cloud
Programme / G- Agree Implementation
Design & set-up G-Cloud Day to day G-Cloud regulation and governance
Cloud Authority Strategy
Authority
Secure Funding

Re-usable ICT Develop design


Application Store Assets Register & requirements
for Government ASG Proof of Implement
On-going operation of ASG
concept ASG2
Initial Analysis of Develop standards &
DC3 landscape run Discovery Phase
Data Centre
Consolidation Small number of DC’s
consolidated majority still Further DC’s consolidated across Further DC’s consolidated
operational5 Public Sector & suppliers across Public Sector &
suppliers

Develop G-Cloud standards


Quick Wins
G-Cloud Services Infrastructure procurement
New PS Orgs come on-line
and Infrastructure FDPs 4 develop G-Cloud services Increasing take-up of G-Cloud
FDP Campaign services across PS Organisations

Key: Departments with


Major Outcomes
their digital services on G-
Cloud • Vision baselined • Funding approved • FDPs developing G-Cloud • Digital services of higher • Digital services with
Department Colour
• Detailed supporting • Implementation services criticality become available demanding service level
strategy documents Strategy agreed • Some PS usage of G-Cloud on G-Cloud requirements become
UK National baselined • Wider stakeholder services & Public Cloud • New public bodies include available on G-Cloud
Governments • SOBC baselined engagement • Procurement & mandation Local & Regional, Central • New public bodies include
Local & Regional • Government/LA CIO • FDPs signed up of G-Cloud Infrastructure and UK devolved territories the wider Public Sector
and ICT supplier through commitment services • More data centres
Central engagement campaign • Some data centres consolidation
Wider Public consolidated • G-Cloud Authority
Sector • ASG available for use operational

Figure 2: Four year Implementation Roadmap

As part of the development of the Implementation Strategy, the Delivery Strategies and
Delivery Frameworks, the programme will need to consider the synergies and dependencies
between the G-Cloud Programme and other strands of the ICT Strategy, particularly Public

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Sector Network (PSN) and the Common Desktop. Alignment with these delivery
programmes and management of the dependencies will be a critical success factor in the
implementation of the G-Cloud.

The first delivery phase of the roadmap will be Phase 3, which is intended to start in Q4
2010 (subject to the approval of funding for the programme) and run for 12 months.

Sections 3, 4 and 5 of this document describe the implementation strategy for each of the
three G-Cloud propositions, with specific focus on Years 1 to 4 in order to accelerate delivery
of the G-Cloud and realisation of the cost savings.

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3. G-Cloud Services

The G-Cloud will provide a variety of managed, common, utility and custom services for
Public Sector organisations through a dedicated private cloud and trusted public clouds.
Public Sector organisations will be expected to use G-Cloud services as their first choice
where available and where they fit their business needs. This will be a significant change
from today‟s ICT landscape across Public Sector as organisations will no longer procure and
own the end-to-end ICT lifecycle for their services. This will drive efficiency and value
through standardisation, sharing and re-use of services, as well as providing a route for rapid
access to a portfolio of G-Cloud services.

3.1. Roadmap for Delivering G-Cloud Services

There will be a phased approach to implementing G-Cloud services and infrastructure. In


Years 1 to 4, this will be driven through two parallel routes; firstly through centrally driven
activities to ensure an accelerated delivery of the strategic G-Cloud Services and secondly
via a small number of Public Sector organisations acting as „Foundation Delivery Partners‟ to
implement the early G-Cloud Services and Infrastructure.

Phase 2 Phase 3 and subsequent development Phases (for the 2010 – 2014 period)
2 2B Year 1 Year 2 Year 3 -4

Develop G-Cloud standards


Quick Wins
G-Cloud Services Infrastructure procurement
and Infrastructure New PS Orgs come on-line
FDPs 4 develop G-Cloud services Increasing take-up of G-Cloud
FDP Campaign services across PS Organisations

Figure 3: Extract from Implementation Roadmap - Delivering the G-Cloud Services

3.1.1. Year 1 activities


The G-Cloud Programme will look to identify an optimum number of Foundation Delivery
Partners who will build initial G-Cloud services based on their business requirements, within
a standard commercial framework, and on a standard platform that will enable the services
to be re-used in the Public Sector. The FDP services will be delivered under existing
contracts or through existing commercial vehicles / procurements. In subsequent years, the
existing commercial arrangements will be replaced by strategic procurements for the FDP
Services (this is dependent on the outcome of the ICT moratorium process). The aim is to
sign up at least five Foundation Delivery Partners for Phase 3 by August 2010.

Foundation Delivery Partners will include both Government Departments and Local
Authorities and are likely to be either:

Organisations with existing plans to procure or implement a service suitable for


inclusion on the G-Cloud. This organisation will procure the G-Cloud service on

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behalf of the Crown4, ensuring that the service meets the security, technical and
contractual standards and requirements of the G-Cloud. This approach will
minimise the need to fund central development and procurement of services; and
in addition it will ensure that each new service already has a committed market
providing confidence to private sector suppliers that participation in the
procurement is worthwhile and will result in genuine new business; or

Organisations with existing services that will provide significant cost reduction if
transitioned early to the G-Cloud; or

Organisations with existing services that (with minor changes) could easily be
provided from to the G-Cloud and could easily support Cloud principles such as
multi-tenancy.

Initial consultations with Public Sector bodies indicate that there are a number of services
that could be prioritised in the implementation, these include IT Collaboration Services,
Secure Email, Web Portal-Based Services, EDRM, Web office services, Local and Regional
Government Services and Infrastructure as a Service (see point 6 below for further details
on the latter).

The Foundation Delivery Partners are core to the delivery of the overall Implementation
Roadmap as these are steps that can be achieved over the next 12 months that will
demonstrate the viability and effectiveness of the G-Cloud in the longer term, and generate
broader support for transition to the new model of delivery utilising the G-Cloud. The FDPs
will act as Proof of Concepts to test a number of key principles for the G-Cloud.

In addition to the Foundation Delivery Partners there will be a number of centrally driven
activities in the first 12 months for the G-Cloud, these include:

1. Develop and publish the G-Cloud standards and policies including Information
Assurance, Technical Architecture, Service Management and Commercial standards.
The G-Cloud standards should be developed and published early on in the
implementation roadmap to ensure that the FDPs and other Public Sector
organisations develop services that adhere to the standards and are therefore
aligned to the longer term strategic objectives of the G-Cloud.

2. Interception of ICT Services procurements or implementation programmes that,


with minimal cost, can be re-directed to deliver G-Cloud services (including adoption
of G-Cloud standards, terms & conditions and pricing models). This will include
understanding how the ICT moratorium and projects review may enable the
implementation of the G-Cloud, agreeing the approach for making best use of this
opportunity and engaging with the Infrastructure UK‟s contract re-negotiation team to
ensure alignment with the Implementation Strategy, and ensuring alignment with the
centralised procurement initiative for commoditised ICT.

3. In addition the programme will consider extending the scope of the FDP
campaign to identify existing cloud-ready services already in operation in the Public
Sector that can be offered via the Applications Store for Government.

4
The Crown includes Parliament, government ministers and its servants. Generally, core central government departments fall
within the definition of the Crown. Other government bodies including non-departmental public bodies, office holders,
commissioners, and regulators may also be considered as the Crown if the statute bringing them into existence confers upon
them Crown status.

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4. Facilitate the adoption of the Public Cloud by developing standards and guidance
to allow Public Sector organisations to use the public cloud. These guidelines will
initially cover IL0-1 but will continue to develop to cover IL2 and above. In addition
through initial discussions with Public Sector organisations gather information about
potential services that could be offered via a public cloud. It is likely that initially
public cloud offerings will be considered on a case by case basis to ensure the
relevant requirements continue to be met (for example information assurance
requirements).

5. All G-Cloud services will require certification against a pre-defined set of commercial,
service management, technical and information assurance standards. It is intended
that certification will be sponsored and carried out by the Public Sector organisation
building the G-Cloud service or an approved commercial body (in the case of supplier
sponsored products). The process for certification will be developed and agreed in
order for the first G-Cloud services to become certified.

6. In addition there will be centrally driven activities relating to the procurement and
mandation (for Government Departments only) of Infrastructure Services and
commoditised ICT to enable delivery of the G-Cloud Infrastructure as a Service
FDP. This may be in the form of a robust framework agreement(s) from which Public
Sector organisations can purchase standard, common G-Cloud Infrastructure
Services thereby (i) reducing the procurement burden across the Public Sector and
(ii) ensuring that the Infrastructure Services used across the Public Sector meet G-
Cloud standards and fit with the strategic objectives of the G-Cloud. The enabling G-
Cloud Infrastructure Services could include:

Infrastructure as a Service (IaaS) or Platform Services Framework Agreement;

Data Storage Services; and

Co-Location Services.

3.1.2. Year 2 to 4 Activities


The FDP Services will continue to run as Proof of Concepts under existing contracts and
commercial vehicles up to the end of year 2, at which point strategic procurements will be
run for suppliers to provide the G-Cloud services in the longer term (depending on the
outcome of the ICT Moratorium).

In the following years, the focus will be on increasing the G-Cloud footprint through:

increasing the number of G-Cloud services available for use across the Public Sector
as additional Public Sector organisations transition their services to the G-Cloud, and

increasing the number of Public Sector organisations using G-Cloud as their primary
model for delivering ICT services.

It is likely that lower criticality services with moderate service levels and security
requirements will be added into the private cloud in the early stages of the roadmap. As

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confidence in the G-Cloud brand grows, services which are critical to Public Sector delivery
and have higher service level and security requirements will be incorporated into the G-
Cloud. G-Cloud services will operate from IL0-3, IL4 will be added at a later stage when a
business case is developed to utilise suitable technical capability.

The implementation path for each type of G-Cloud service (managed, utility, common and
custom) will vary, which will impact the development of the associated detailed
implementation plan. The G-Cloud Programme will work with each Public Sector
organisation to develop a tailored implementation plan for their organisation taking into
account factors such as the business change required, organisation and governance and the
business transformation objectives.

The aim is for the G-Cloud to be the pre-dominant model for delivering ICT services across
the UK Public Sector landscape by 2020 at which point the G-Cloud will be a trusted and
reliable brand for Public Sector ICT services and suppliers will use the G-Cloud as the
primary route to market.

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4. Applications Store for Government

An Applications Store for Government (ASG) will be implemented to provide the Public
Sector with an ICT marketplace to readily source, share and promote all ICT Services. The
ASG will be a single online retail website for Public Sector organisations to use when
purchasing ICT services, which will exploit pan-government purchasing and facilitate re-use
across Government by delivering ICT “as-a-service”.

The ASG will offer services from a variety of sources, including:

G-Cloud certified services;

Approved ICT Services (such as Public Sector Network), Service Management,


Desktop;

A development toolkit which will include G-Cloud application modules (applets)


suitable for integration into new applications; and

New products or prototypes for review or trial through an „Open Zone‟.

Both the ASG and the services provided on the ASG will evolve over time. For example, the
services provided for the Public Sector now may be different to those provided in five years
time, in which case the catalogue of Services listed in the ASG will need to change. The
Implementation strategy describes at a high level the stages that the ASG will go through in
order to achieve the end vision, with further detail provided on the early activities to establish
the ASG. Further detail on the full roadmap to delivering the end vision of the ASG will be
developed as part of the subsequent Delivery Strategy and Delivery Framework, which will
include how the ASG will be managed going forwards in order to ensure it is responsive and
adaptive to changing Public Sector requirements.

4.1. Delivering the Applications Store for Government

The principle for implementing the ASG will be to build small and quickly, and then
accelerate use of the ASG rapidly, building the functionality and capability during the early
parts of the Implementation Roadmap. There will be a two stage approach to
implementation; a re-usable asset & services register and a proof of concept will be
implemented in the first 6 months to test some first principles of the ASG5, followed by
design and implementation of the ASG based on the key lessons learned from the proof of
concept. It is intended that the strategic ASG will be implemented and operational within
Phase 3 (or from the point of approval of funding for the Programme).

5
Reference: Applications Store for Government Terms of Reference

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Phase 2 Phase 3 and subsequent development Phases (for the 2010 – 2014 period)
2 2B Year 1 Year 2 Year 3 -4
Re-usable ICT Develop design
Application Store Assets Register & requirements
for Government ASG Proof of Implement
On-going operation of ASG
concept ASG2

Figure 4: Extract from Implementation Roadmap - delivering the Applications Store for
Government

4.1.1. Year 1 Activities

The first steps for the implementation will be publishing an update-to-date and accurate list
of existing re-usable assets and services within six weeks of funding approval, from which
Public Sector organisations can identify and select services (highlighting a preference for
selection of those assets and services which will be incorporated into the G-Cloud). This
rapid, tactical step will look to avoid costly procurements in the short-term by quickly
publishing an up-to-date register of existing contracts across the Public Sector (of re-usable
or sharable ICT assets). The register will be published online and would allow for searching
and viewing of the available assets or services.

In parallel to this, an initial proof of concept ASG will be implemented by the programme.
The Proof of Concept for the ASG will look to test a number of areas including the back
office functions, the business / commercial model for the ASG and the governance model
required to successfully deliver the ASG. Lessons learned from the proof of concept will
inform the high level design, definition of requirements and development of the ASG during
Phase 3. There are a number of options for the implementation route for the strategic ASG,
which include:

Procuring and implementing the ASG using an outsourced model; or

Developing the ASG through a joint venture between the Government and the
Private Sector; or

Delivering the ASG as part of a Public Sector organisation that is governed by the G-
Cloud Authority.

These options will be investigated as part of an options analysis exercise and as part of the
Business Case for the G-Cloud Programme, resulting in the selection of a preferred option
for delivery (which the ASG Delivery Framework will be based on).

The strategic ASG is likely to be implemented in two steps:

Step 1 – Basic ASG functionality: Rapidly implement basic functionality enabling


listing, searching, and sourcing of ICT Services; and

Step 2 – Enhanced ASG functionality: To deliver more enhanced ASG functionality to


enable, for example, integrated billing, enhanced pricing model, auto-provisioning of

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Services and more sophisticated supplier management (e.g., benchmarking and


rating of services etc).

In order for the ASG to become the single „go-to point‟ for all Public Sector ICT requirements
it will need to be marketed across the Public Sector once operational in Phase 3. This
marketing campaign should include providing guidance on how organisations can use the
ASG and access the service, as well as early information on which services will be available
via the ASG and when these will be offered.

Initially, the ASG will offer services from the Foundation Delivery Partners as well as existing
ICT Services that are available for re-use across the Public Sector. Suppliers may also be
invited to start using the Open Zone of the ASG to promote any new products or prototypes.

4.1.2. Year 2 to 4 Activities


As implementation progresses, the ASG will be continually updated with new services, either
as they are added to the G-Cloud in future years or as suppliers add new products and
prototypes. As the services provided for the Public Sector change and evolve so too will the
ASG.

As confidence in the G-Cloud brand grows the ASG will becomes a dynamic and vibrant
market place, encouraging innovation, competition and new suppliers to the Public Sector.

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5. Data Centre Consolidation

5.1.1. Defining the approach to Data Centre Consolidation


In parallel to the development of G-Cloud services and the ASG, a cross Public Sector
rationalisation, virtualisation and consolidation exercise will deliver a reduction in data
centres. The end state for the Data Centre Landscape will provide the Public Sector
(including Government Departments, Local Authorities and the wider Public Sector) with:

Infrastructure as a Service (IaaS) which will include virtualised server resources or a


variety of platforms for example Windows, HPUX, AIX and Solaris, and will support a
series of environments such as Azure, Microsoft, Google (and others as required);
and

An optimum number of „strategic‟ data centres to host all legacy applications (for
example „ICL‟ VME and IBM Mainframe) and data / systems that are IL4 and above.
These Data Centres will be modern, resilient, efficient and secure and required to
meet a minimum set of standards and requirements (including Information
Assurance, Technical, Location, Cost, PUE and Green standards). These standards
will be defined by the G-Cloud Programme.

Phase 2 Phase 3 and subsequent development Phases (for the 2010 – 2014 period)
2 2B Year 1 Year 2 Year 3 -4
Initial Analysis of Develop standards &
DC landscape run Discovery Phase
Data Centre
Consolidation Small number of DC’s
consolidated majority still Further DC’s consolidated across Further DC’s consolidated
operational Public Sector & suppliers across Public Sector &
suppliers

Figure 5: Extract from Implementation Roadmap - delivering Data Centre Consolidation

To deliver the Infrastructure as a Service (IaaS), the programme will complete a


commercially driven activity to enable the re-use, re-purposing or procurement of suppliers
who will provide, via appropriate commercial vehicle(s), Data Centre Services for
government (IaaS). This may be delivered through one of the Foundation Delivery Partners
in Phase 3.

Alongside this, there will be a procurement or re-purposing exercise to source new Data
Centre environments in order to provide a Co-Location service. This will ultimately allow
multiple ICT providers to use a single, consolidated Data Centre, which will drive competition
in the marketplace and increase choice for Public Sector organisations.

To deliver the strategic Data Centres to host legacy and IL4 or above systems / data, a
central organisation will own and drive the programme of rationalisation, virtualisation and
consolidation. This process will involve engaging with the candidate organisations in the
Public Sector that are a high priority for consolidation and working with them to agree an
appropriate staged plan for migrating their data and services to a strategic Data Centre.
Priority candidates for consolidation may include Data Centres that do not meet the

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minimum standards and requirements or if the Data Centre contracts are terminating or due
for renewal / renegotiation.

Given the large number and disparate nature of the Data Centres currently hosting
government information, there will be a phased approach to achieving the end state
landscape. There are two routes that are being considered to deliver this:

1. Reduce Data Centres through moving 2. Phased consolidation of Data Centres


directly to the Infrastructure as a Service with Suppliers followed by a move to an
(IaaS) model and consolidated strategic “as a Service” model.
Data Centres (where appropriate).

The Programme will identify those 2a. Intra-supplier consolidation


Public Sector organisations with
contracts due for renewal and assess Suppliers who own and operate
the services being delivered by those multiple Data Centres for the Public
data centres to determine which Sector will be asked to identify
services are suitable for the G-Cloud. opportunities to start consolidating
their Data Centres across their Public
Those existing „G-Cloud ready‟ Sector clients.
services will be transitioned onto the
new IaaS at the earliest possible As legacy systems reach their end of
time. life, future services will be sourced
from the G-Cloud.
Services that are unsuitable for
migration onto the IaaS model (i.e. 2b. Inter-supplier consolidation
legacy applications and IL4 and Following the intra-supplier
above data and systems) will be consolidation, there will be a second
moved into a dedicated, consolidated iteration of consolidation between
Data Centres. suppliers.
This route will deliver consolidation In this route the supplier
relatively quickly however in the early consolidation exercise will lead to a
stages it will be less suitable for reduced number of Data Centres
Public Sector organisations that have which may form part of the end state
a high proportion of legacy and / or strategic Data Centres.
IL4 and above systems and data as
the consolidated Data Centres may This route will deliver the second
not have capacity for migration of the phase of consolidation and may be
systems and data at that time. more appropriate for Public Sector
organisations that have multiple
suppliers and / or have a higher
proportion of legacy systems.

The first step in the Data Centre Consolidation programme will be to agree the criteria for
selecting a route or routes to consolidation. Whichever route (or combination of routes) is
selected, there will be a focus on delivering consolidation over the next four years in order to

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maximise cost savings. Further consolidation will occur beyond the first four years when the
G-Cloud is in operation.

Data Centres will be consolidated prior to contract renewal only where contract termination
and implementation costs do not outweigh the benefits of consolidation. For Data Centres
that are contractually complex and therefore costly to terminate, novate or renegotiate,
consolidation may only occur at the point of contract termination.

5.1.2. Year 1 Activities


Regardless of the route taken to Data Centre consolidation, a number of activities will be
completed in the short-term in order to rapidly develop a clearer picture of the current Data
Centre Landscape, including:

1. Produce an initial analysis of the Data Centre landscape using the recent 2010 CIO
Survey results, indentifying gaps or additional data required.

2. In order to fully understand the current Data Centre Landscape it is critical that the
programme has a comprehensive set of data to analyse. A “Data Centre
Consolidation Discovery” activity should start as soon as possible, building on the
data obtained through the 2010 CIO Survey but focussing on the areas requiring
further information identified in the initial analysis (in 1). This assessment will identify
Data Centres that do not meet the G-Cloud security, resilience, sustainability and
efficiency standards and therefore are a priority for consolidation. In parallel, it will
highlight potential candidates for the „strategic‟ set of Data Centres. It is likely this
„Discovery Phase‟ will be an iterative process, looking at small groups of Data
Centres in turn, rather than attempting to assess a large number of Data Centres at
one time.

3. In parallel, hold facilitated workshops with a representative set of Data Centre


suppliers and separately with owners of government-owned Data Centres in order to
test the proposed approaches to DCC.

4. Finalise the preferred approach to Data Centre Consolidation and use the output of
the ongoing Discovery Phase to continuously test / challenge this approach.

In doing this, the first phase of the Data Centre consolidation and transition to IaaS would
begin by August 2010 with the aim of achieving the first tranche of Data Centre consolidation
by August 2011.

In order to deliver the overall Data Centre consolidation programme a central organisation
will be required to govern and drive the consolidation. There are several options for the
structure of this organisation which will need to be agreed and established early in Phase 3
of the programme. This central organisation will be responsible for initiating and driving the
Discovery phase as well as defining the minimum set of mandatory standards for Data
Centres hosting government information going forwards (including standards for security,
resilience and sustainability). The central organisation will own the Data Centre
Consolidation approach and will be responsible for reviewing and validating the approach as
further information on the Data Centre landscape is assessed through the Discovery phase.

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6. Organisation and Governance for Phase 3

Phase 3 will begin the delivery of the G-Cloud Implementation Roadmap and will see the
programme transition from a relatively compact, strategy programme focused on the
development of the vision, strategies and core architectures/specifications to an organisation
capable of the detailed design and delivery of the G-Cloud.

A central programme team will be established to deliver functions and activities requiring
central co-ordination, alongside a number of parallel delivery projects to deliver specific
objectives of the three propositions (G-Cloud, ASG and Data Centre consolidation).

Projects will be established for each Foundation Delivery Partner delivering the G-Cloud
infrastructure and services. The individual projects will be led by the department /
organisation requiring the service, working in conjunction with the G-Cloud Programme. A
central organisation will also be established to drive Data Centre Consolidation.

6.1.1. Core functions and activities

During Phase 3, the central programme team will include strands for Procurement,
Commercial and Legal; Service Specification; Technical Architecture; Information
Assurance and Service Management; as well as central programme management including
Business Change; Business Case; Benefits Realisation; and Implementation Management.

These workstrands will focus on enabling the delivery of the objectives of Phase 3 by:

Defining the standards and policies for the G-Cloud and developing the high level
design and architecture (including development of the Service Catalogue,
Information Assurance reference model and a Service Management model);

Producing the Outline Business Case and Full Business Case;

Coordinating the organisation and business / cultural changes;

Engaging widely across Public Sector organisations and launching the “G-Cloud”
brand;

Design and set up the management function for the G-Cloud including the G-
Cloud Authority and organisational model, to support the delivery and ongoing
operation of G-Cloud. This will include how it will align and integrate with the ICT
Strategy organisational and governance models; and

In the interim (until the G-Cloud Authority is implemented) the central programme
team will also perform ongoing standards and architectural assurance of the
individual transition projects to ensure integration across the projects and
adherence to the G-Cloud standards and policies.

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This central programme team will also be responsible for developing the Delivery Strategies
and Delivery Frameworks based on the principles outlined in this strategy. These will
describe in further detail how the G-Cloud services, ASG, Data Centre consolidation and the
enabling standards will be implemented. This will draw on information from the Foundation
Delivery Partners proposals and plans, plus the Data Centre Consolidation approach.

6.2. Beyond Year 1

As the operational and management functions of the G-Cloud mature the responsibilities of
the central programme will be transitioned to the operational management team and the G-
Cloud Authority. Phased implementation of the G-Cloud Services will continue. As further
detail on the provision and availability of additional G-Cloud Services is developed, the
Implementation Roadmap will be updated.

The implementation of the ASG will be complete and from the end of Phase 3 it will be fully
operational. The G-Cloud brand and the ASG will continue to be marketed widely across the
Public Sector to promote use of the G-Cloud as the primary model for delivering ICT
services.

Data Centre consolidation will also continue in order to achieve full transition to a services-
based model for Infrastructure provision which will be supplemented by an optimum number
of secure, resilient and sustainable strategic Data Centres. The Data Centre Consolidation
programme will continue to be driven by a central organisation, who will be responsible for
updating the Data Centre Consolidation approach as consolidation progresses, adding
further detail on planned consolidation in the later years of the Implementation Roadmap.

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Annex 1: Key Risks to Implementation

The G-Cloud Programme must manage a series of risks in order to successfully deliver the
Implementation Roadmap. A full list of risks to delivery is listed in the G-Cloud Programme
Risk Register however a number of key risks to implementation are highlighted here:

Delays to the initiation and / or mobilisation of Phase 3 (due to resourcing / funding


constraints or uncertainty on scope and timings) will impact the Programme‟s ability
to deliver the Implementation Roadmap to plan. This is being mitigated through the
development of the Phase 3 plan (to agree resourcing and funding required). Within
the Phase 3 plan responsibilities around the initiation and mobilisation of the
programme and projects will be defined.

Implementation to the G-Cloud proceeds too slowly so the benefits will not be
perceived to be significant enough to attract Public Sector organisations in the future.
This is being mitigated through the development of contractual and commercial
migration plans that align to this Implementation Strategy, and planned early
engagement with stakeholders to broker their agreement to implement services and
use the G-Cloud services.

Insufficient buy-in or direction from senior leadership from Government Departments


or Local Authorities may impact the ability to successfully move to the new model.
This will be mitigated through the central management of stakeholder engagement,
coupled with activities to market the G-Cloud brand to promote the benefits to Public
Sector organisations. It will be essential that clear senior sponsorship and buy-in for
the G-Cloud Programme is obtained.

A significant business, organisational and cultural change is required (particularly in


procurement and IT Services) to successfully implement the G-Cloud. Business
change will be centrally driven through the programme who will be available to
provide support and guidance to each Public Sector organisations undergoing
implementation. An overall blueprint for the business change will be developed
alongside detailed implementation plans for each organisation. There will be
extensive engagement with impacted groups to understand the impact of change on
them and obtain senior sponsorship of the change.

There is insufficient engagement from suppliers and public sector bodies impacting
the assessment of the current data centre landscape. In addition data provided for
this assessment may be inconsistent especially if there is not a „common language‟
established across organisations and suppliers. This is being mitigated by the
development of a Data Centre Consolidation Delivery Strategy which should include
the approach to management of stakeholders in the information gathering exercise.
Again, it will be crucial that senior sponsorship and buy-in is obtained from all
organisations.

The key dependencies between Data Centre consolidation and implementation of the
G-Cloud / virtualisation / consolidation of applications are not understood therefore
impact the efficiency of the transition sequencing. This will be mitigated by the

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development and management of detailed implementation plans and dependencies


by the central programme and implementation management team.

The key dependencies between the G-Cloud Programme and other ICT Strategy
strands, particularly PSN and Common Desktop are not understood and therefore
not managed appropriately. This is being mitigated by identification of the key
dependencies through the development of the Delivery Strategies and Frameworks,
which will be subsequently managed by the central programme and implementation
management team.

Suppliers or Government Departments with short remaining contract terms may be


unwilling to accept the cost and risk associated with data centre consolidation. This
will be mitigated by the review of the existing contractual landscape and early
engagement with the relevant stakeholders to understand the impact of change on
them.

Suppliers may not consolidate into other supplier‟s data centres without the removal
of critical Service Level Agreement (SLA) commitments to the Public Sector. This
risk will be considered as part of the review and assessment of the current data
centre landscape.

There may be disruption to citizen services during implementation which brings the
G-Cloud brand into disrepute, preventing the completion of the programme and
delivery of benefits. This will be mitigated by the development of detailed
implementation plans focussed on the preservation of business service continuity
with clear contingency plans in place.

The funding model for implementation will be complex, with a combination of central
funding and funding secured / provided by departments / organisations hosting or
leading the project. The objectives from the different organisations / departments /
business may not align with the overall roadmap for G-Cloud. This will require early
engagement with stakeholders to ensure alignment of the Vision and objectives, and
governance arrangements established to ensure project managers for each element
of the programme report jointly into the G-Cloud Programme Director and their own
department / organisation lead.

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