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Voice Perceptions and Quality of Life

of Transgender People
*Adrienne B. Hancock, †Julianne Krissinger, and ‡Kelly Owen, *yzWashington, District of Columbia

Summary: Despite the plethora of research documenting that the voice and quality of life (QoL) are related, the exact
nature of this relationship is vague. Studies have not addressed people who consider their voice to influence their life and
identity, but would not be considered to have a voice ‘‘disorder’’ (e.g., transgender individuals). Individuals seeking
vocal feminization may or may not have vocal pathology and often have concerns not addressed on the standard
psychosocial measures of voice impact. Recent development of a voice-related QoL measure specific to the needs of
transgender care (Transgender Self-Evaluation Questionnaire [TSEQ]) affords opportunity to explore relationships
between self-perceived QoL and perceptions of femininity and likability associated with transgender voice. Twenty
male-to-female transgender individuals living as a female 100% of the time completed the TSEQ and contributed
a speech sample describing Norman Rockwell’s ‘‘The Waiting Room’’ picture. Twenty-five undergraduate listeners
rated voice femininity and voice likability after audio-only presentation of each speech sample. Speakers also self-
rated their voices on these parameters. For male-to-female transgender clients, QoL is moderately correlated with
how others perceive their voice. QoL ratings correlate more strongly with speaker’s self-rated perception of voice
compared with others’ perceptions, more so for likability than femininity. This study complements previous research
reports that subjective measures from clients and listeners may be valuable for evaluating the effectiveness of treatment
in terms of how treatment influences voice-related QoL issues for transgender people.
Key Words: Voice femininity–Voice likability–Transgender–Quality of life.

INTRODUCTION vocal fold paralysis (UVFP), benign vocal fold lesions, muscle
Male-to-female transgender adults seek voice therapy to gain tension dysphonia, dysphonia related to aging, and vocal fold
a more gender-appropriate (ie, feminine) voice.1 Transgender in- granulomas.3,5–9 Most studies examining interactions of voice
dividuals commonly comment that they ‘‘pass’’ until they start and QoL use scales judging the perceptual qualities of the
talking; often this obstacle can be minimized with voice and voice (eg, breathiness, grade, roughness, asthenia, and strain)
communication therapy. Feminine voice can be achieved or acoustic analysis using computer systems to measure
through many modalities, such as raising fundamental frequency, fundamental frequency, intensity, frequency, and intensity
changing resonance, and using more feminine nonverbal com- ranges, and perturbation analysis.
munication.1,2 The relationship between listener’s perception In these studies, the strength of the relationship varied by the
of voice and speaker’s quality of life (QoL) is a topic that has voice disorder under study as well as the voice quality and QoL
been evaluated for various populations with voice disorders; measures. For example, Karnell et al (2007)4 found a strong re-
however, this research does not exist for the male-to-female lationship (r ¼ 0.80) between measurements of QoL and voice
transgender population seeking vocal feminization.1,3 The quality using the V-RQOL, the Concensus Auditory Perceptual
relationship between a transgender individual’s voice (as rated Evaluation for Voice (CAPE-V), and GRBAS, but included a va-
by others and themselves) and the impact it has on their riety of vocal disorders (ie, degenerative, inflammatory, mass
physical, social, and emotional well-being remains unclear. changes, muscle tension dysphonia, neuromotor). In a study
specific to patients with adductor spasmodic dysphonia, Liu
Voice-related quality of life et al7 found that patients had more anxiety, depression, and
Several studies have been conducted regarding the correlation be- poor life quality than the control subjects. The patient’s emo-
tween QoL and how one’s voice is judged by others, demonstrat- tional status and life quality improved after botulinum toxin
ing that the two measures are intricately related.3–5 For example, treatment. As vocal quality improved, anxiety levels decreased
Murry et al (2004) found a correlation between Voice-Related on the Hamilton Anxiety Rating Scale (r ¼ 0.799), but the rela-
Quality of Life (V-RQOL) and perceived voice quality (as tionship with QoL was not statistically significant (r value not
judged by the Grade Roughness Breathiness Asthenic Strain reported). Schindler et al (2008)5 analyzed voice quality
(GRBAS) perceptual scale).3 This and other studies were changes before and after voice therapy in a group of patients
performed with participants who were diagnosed with unilateral with UVFP. Both Grade Instability Roughness Breathiness
Asthenic Strain (GIRBAS) scores and Voice Handicap Index
Accepted for publication July 27, 2010. (VHI) scores improved after behavioral voice therapy; how-
From the *Department of Speech and Hearing Sciences, The George Washington
University, Washington, District of Columbia; yAegis Therapies, Washington, District ever, the relationship between the perceptual and well-being
of Columbia; and the zDepartment of Speech-Language Pathology, National Rehabilita- measures was not reported. Despite the plethora of research
tion Hospital, Washington, District of Columbia.
Address correspondence and reprint requests to Adrienne B. Hancock, Department of documenting that the voice and QoL are related, the exact
Speech and Hearing Sciences, The George Washington University, 2115 G Street NW, nature and degree of this relationship appears to have multiple
Suite 201, Washington, DC 20052. E-mail: hancock@gwu.edu
Journal of Voice, Vol. 25, No. 5, pp. 553-558 factors. Notably absent from this literature are populations who
0892-1997/$36.00 do not necessarily have voice disorders (eg, transgender) but
Ó 2011 The Voice Foundation
doi:10.1016/j.jvoice.2010.07.013 consider their voice to influence their life and identity.
554 Journal of Voice, Vol. 25, No. 5, 2011

Measuring voice-related quality of life measure listener perception of transgender voice and compared
Rating scales have been developed to provide subjective mea- ratings by speech-language pathologists (SLPs) with those of
sures of voice disorder severity in terms of self-perceived dis- naive listeners. Ratings of overall quality by naive listeners
ability and handicap resulting from voice disorders; most and SLP listeners were strongly correlated (r ¼ 0.97). Naive
rating scales have normative data, at least for some popula- judges had more variability in their ability to judge, but their
tions.1,10 This study will use the VHI and the Transgender scores were still consistent with the SLP judges.
Self-Evaluation Questionnaire (TSEQ)1 to measure transgender
individuals’ QoL, specifically concerning the influence of their Voice perception and quality of life
voices. The VHI measures functional, emotional, and physical Transgender individuals’ perception of their own voice quality
aspects of voice with underlying assumption that there is an ex- is an essential aspect of a successful transition. McNeill et al
isting vocal pathology. The VHI has been shown to be a valid (2008)15 measured the correlation between a speaker’s self-
tool used to assess psychosocial handicap of voice disorders rep- ratings of voice femininity and happiness. The perception trans-
resenting the breadth of pathology seen in most clinical settings. gender individuals had of the femininity of their own voice
Using 63 patients on two separate occasions, Jacobson and showed a moderate correlation with their feelings of happiness
White11 found the VHI to exhibit strong internal reliability with their voice (r ¼ 0.55). As the study by McNeill et al
and strong test-retest reliability. Although construct validity (2008)15 demonstrated a potential link between self-perceived
was not entirely examined in the study by Jacobson and White femininity and happiness in regard to voice, there may be mea-
(1993), a moderately strong relationship was found between sures of listener perceptions that relate to the transgender
the patient’s self-perceived severity and VHI scores.10,12 speaker’s QoL.
Individuals seeking vocal feminization may or may not have In general, a relationship between voice quality and self-
vocal pathology and often have concerns not addressed on the perception of QoL is fairly robust in the literature and among
VHI (eg, my laughing and sneezing sound like a man). expert opinion, but further exploration is needed with transgen-
Andrews13 emphasizes the relationship between perceived der clients to examine whether others’ perceptions of their
voice femininity/masculinity and QoL for transgender individ- voice is associated with patients’ QoL reports. External lis-
uals; yet, only recently has one questionnaire been developed teners’ and observers’ perception of feminine voice is helpful
specific to the needs of transgender care. The Transgender in completing the male-to-female transition and feeling truly
Self-Evaluation Questionnaire (TSEQ) is a subjective measure accepted in society.9 Previous research has emphasized that so-
of voice handicap tailored to the transgender population. The ciety’s negative and prejudiced view of transgender individuals
TSEQ is standardized; however, it does not have normative influences the person’s view of him- or herself.16 In one study of
data at this time. Hancock et al (2009)14 demonstrated a signif- transgender speakers, QoL moderately correlated with how
icant relationship (r ¼ 0.89) between VHI and TSEQ scores feminine voice is perceived by SLPs (r ¼ 0.46) and naive lis-
when administered to male-to-female transgender individuals teners (r ¼ 0.45).15 Although feminine voice and communica-
presenting as females 100% of the time, indicating criterion val- tion is a prominent goal for many transgender individuals,
idity of the TSEQ. Additionally, a strong correlation (r ¼ 0.97) voice likability is a factor to consider in any voice therapy.
indicated test-retest reliability of the TSEQ.14 Although the VHI A voice perceived as feminine may improve one’s self-
and TSEQ may be correlated, they are not identical; therefore, perception of life quality, but if the feminine voice comes
using a measure with greater content validity will provide the with a cost of an unpleasant sound or a voice disorder, the over-
clinician with a richer picture of the client’s feelings and may all perception of life may decrease because of the discomfort of
be helpful in directing treatment. the voice and/or the decreased likability of their voice quality.
As we explore the contributing factors to QoL for transgender
Measuring voice individuals, it may be valuable to distinguish voice femininity
QoL ratings (TSEQ, VHI); voice quality perception scales from voice likability.
(GRBAS, CAPE-V); and nonstandardized interval scales are Likability is a difficult term to narrowly define and does not
used to document how an individual feels about his or her own exist as a single unit. According to Kent and Ball (2000),17 there
voice and how listeners perceive it.6,15 Subjective ratings of seems ‘‘no viable definitions . about ‘ideal’ quality have
voice quality perception can be administered through informal emerged from efforts of speech pathologists as a group.’’ How-
assessment, observation, questionnaire, or standardized ever, one can speculate that if there is not an ‘‘ideal’’ voice, then
subjective rating scales. Standardized scales allow listeners to there at least may be a preferred or less preferred voice. For
rate voice perception on various vocal qualities, including example, Hollien et al (1991),18 using 80 speaking subjects
grade, harshness, breathiness, strain, and asthenic. Interval (40 females and 40 males), found that listeners of speech sam-
scales, such as those used in this study, ask listeners and ples ‘‘liked’’ voices that were of relatively lower frequencies
speakers to rate the voice on a sliding scale anchored with and intensities.
certain qualities (in this study, femininity/masculinity and like/
dislike). When properly designed, interval scales can be Purpose
reliable, valid, and sensitive. Correlations between voice perceptions, as judged by external
The listener is another factor to consider when reporting listeners, and QoL for transgender persons has been investi-
perceptual data. McNeill et al (2008)15 used interval scales to gated in only one study in Europe, which only measured
Adrienne B. Hancock, et al Voice and Quality of Life 555

TABLE 1.
Demographic Data for 20 MTF Speakers With Mean and Standard Deviation
Demographics Mean Standard Deviation
Age (years) 45.8 12.6
% of participants with completed sexual reassignment surgery 45 (9/20)
Time presenting as female any % of the day (years) 8.9 7.8
Time presenting as female 100% of the day (years) 4.6 3.6
Duration of voice treatment (months) 11 6
Time since treatment (months) 2.6 2.2
TSEQ* 68.8 27.7
* TSEQ scores range from 30 to 150, with higher score indicating greater voice handicap.

other- and self-perceived ‘‘femininity’’ as it correlated with participants were currently enrolled in treatment at GWUSHC;
‘‘happiness.’’15 One may predict that the femininity and likabil- the remaining 17 received vocal feminization therapy at
ity of voice have significant impacts on male-to-female trans- GWUSHC within the last 7 years. Therapeutic techniques
gender individuals’ acceptance in society and of their own were similar across participants with regard to vocal feminiza-
QoL; however, these variables have not yet been thoroughly tion (ie, raising fundamental frequency and using feminine in-
explored using standard measures of QoL. Therefore, the tonation and resonance patterns). Participants were in various
correlation between QoL and perception of male-to-female stages of the transition process; however, all were living as a fe-
transgender voices’ femininity and likability is a relationship male 100% of the time (eg, consistently used a feminine voice
that will be examined in this study. Furthermore, resulting during life) at the time of testing. Participants completed a med-
data could inform us whether it may be appropriate to use ical history questionnaire to gather additional information
self and naive-listener perception rating scales of femininity (Table 1).
and likability of voice in addition to established treatment out- Additionally, five cisgender women aged 30–58 years (mean
comes, such as increased fundamental frequency, increased age, 46.8 years; SD ¼ 10.6) and five cisgender men aged 35–52
feminine intonation patterns, and forward oral resonance. The years (mean age, 40.8 years; SD ¼ 7.19), who did not self-
purpose of this study was to explore voice likability, femininity, identify as transgender, participated. These speakers self-
and QoL for transgender individuals. There are three primary reported no prior history of gender identity disorders, no history
research questions: of voice therapy, and no report of diagnosed hearing loss. All
speakers received $10 for their participation in this study.
1. Is there a relationship between transgender speaker’s Listeners. Listeners included 12 men and 13 women between
TSEQ and self-ratings of voice (likability and feminin- the ages of 18 and 22 years, recruited from undergraduate
ity)? liberal arts courses at GWU. Mean age was 18.8 years
2. Is there a relationship between transgender speaker’s (SD ¼ 0.99) for male listeners and 19.65 years (SD ¼ 1.45)
TSEQ and listener ratings of voice (likability and for female listeners. Listeners received $10 for participation.
femininity)?
3. Is femininity of voice related to likability of voice
a. when rated by the speaker? Materials
b. when rated by the listener? Demographic questionnaire. All participants completed
demographic questionnaires to document potentially influential
factors, such as age, gender, psychological history, and aca-
demic major. Speaker questionnaires also included questions
METHOD with regard to duration of voice therapy received (months),
Subject population time since treatment (months), whether they had received sex-
Speakers. Twenty male-to-female transgender individuals ual reassignment surgery, the percent of time presenting as fe-
(mean age, 45.8 years; standard deviation [SD] ¼ 10.6; range, male for a percentage of the day (years), and the time
23–63) were recruited through phone calls, flyers, or word of presenting as female 100% of the day (years) (Table 1).
mouth. Exclusion criteria included self-reported diagnosis of Speech sample. A speech sample was collected from the 20
hearing loss and/or history of mental, psychological, or cogni- male-to-female transgender participants, five cisgender fe-
tive disorder (with the exception of gender identity disorder and males, and five cisgender males. Audio recordings were re-
depression). All participants received vocal feminization treat- corded with the Computerized Speech Lab (CSL; Kay Pentax,
ment from speech-language pathology graduate students, under NJ) software with a Shure SM48 microphone stand 4 inches
the supervision of SLPs certified by the American Speech- from the client’s lips. All audio recordings were made in the
Language and Hearing Association, at the George Washington GWUSHC in a quiet room with minimal ambient noise. Each
University Speech and Hearing Center (GWUSHC). Three participant was asked to describe aloud Norman Rockwell’s
556 Journal of Voice, Vol. 25, No. 5, 2011

‘‘The Waiting Room’’ for 20–25 seconds.19 After collection of order (ie, half of the listeners were presented samples 19–36
all participants’ picture descriptions, each sample was assessed before 1–18).
for length (at least 20 seconds), sound quality (no laughing or The second phase consisted of the listeners using the VAS
coughing), on-topic language, and appropriate theme (ie, did rating scales, described earlier, to judge the femininity and
the speaker actually describe the picture?). likability of the speakers’ voice. During a 45-minute session
Speaker self-perception measures. Rating scales were at the GWUSHC, listeners were presented all 36 samples and
presented using a computer-presented visual analog scale were allowed to ask for a break when needed. Listeners were
(VAS); each rated how masculine or feminine they perceived not told the gender identity of the speakers until the conclusion
their own voice. Clinicians instructed the participants to move of the study. At the completion of the study, the listeners
the cursor from midline toward the anchor word on VAS (‘‘mas- were debriefed. After the debriefing, no listeners objected to
culine’’/‘‘feminine’’ and ‘‘dislike’’/‘‘like’’) that described their participation.
perception. No numbers were visually presented on the scale;
however, the computerized scoring scale ranged from 0 to RESULTS
1000. this was to ensure a highly sensitive measure. The VAS
Listener reliability and bias
is a common tool used in medical and speech-language pathol-
To examine listener intrarater reliability in femininity and in
ogy research.15,20–23
likability scoring, the difference between a listener’s two rat-
Speakers were instructed to evaluate their voice based on
ings of each repeated sample was calculated. Criterion for reli-
their own perceptions of their voice and not from the recording.
ability was set at an average difference of 25% (eg, 250 out of
They completed two scales to measure subjective impression of
a possible 1000-point score) across six samples. All listeners
their voice. Each speaker first marked how feminine he or she
showed intrarater reliability for femininity, and one rater was
felt his or her voice was on a scale of 0 (very masculine) to
excluded from analysis involving likability because he did
1000 (very feminine). The second scale measured how likable
not meet this criterion.
his or her voice was (0: dislike; 1000: like).
Half of the listeners were presented with the samples in linear
Listener perception measures. Listeners were presented order (1–36), and half the listeners heard the samples in split
the recorded speech samples, described earlier, in a quiet half order (19–36 and 1–18). The results of this one-way mul-
room in the GWUSHC with minimal ambient noise. Record- tivariate analysis of variance were not statistically different,
ings were presented in a sound field by means of speakers 2 ft indicating that there was no statistical difference between
from the listener and a comfortable listening loudness as the ratings from the two order presentations (femininity:
determined by the listener. The listeners were shown F ¼ 2.888 (1,23), P ¼ 0.103; likability: F ¼ 0.003 (1,23),
computer-presented VAS identical to the one the transgender P ¼ 0.954) In addition, there was no significant difference be-
speaker participants were shown. They used the cursor on the tween male and female listeners for ratings (femininity:
VAS to record their perception of the speaker’s femininity/mas- F ¼ 0.255 (1,23), P ¼ 0.619; likability: F ¼ 0.000 (1,23),
culinity and if they liked/disliked the voice after hearing each P ¼ 0.999). After statistics confirmed that listener’s gender
20-second speech sample. Listeners were only able to listen and the order of presentation likely did not influence ratings,
to each sample once and had as much time as necessary to listener data were pooled and analyzed as one group.
rate the voice. Pilot testing demonstrated that 20 seconds was
an adequate amount of time to make judgments of a voice pre-
Voice perceptions and quality of life
sented by audio only.
Descriptive statistics for the perceptual measures are shown in
Table 2. To answer the stated research questions, QoL mea-
Procedures sures, self-ratings of femininity and likability, and listener rat-
All participants gave written consent and were assured of con- ings of femininity and likability were analyzed using Pearson
fidentiality and anonymity measures. The Institutional Review
Board (IRB) at GWU approved all materials and procedures
(IRB #050834). There were two phases to this study. First, TABLE 2.
the demographic information, picture descriptions, and self- Descriptive Data for Perceptual Measures
ratings were collected from all of the speakers. Second, the lis- Standard
teners rated the voice femininity and likability of each sample. Perceptual Measure Mean Deviation Range
In the first phase with the speakers, all assessments were con-
Self-ratings
ducted by a graduate clinician and completed in a single, 1-hour
Femininity of own voice 529 254 10–990
session. Twenty-second segments of sound files were acousti- Likability of own voice 552 238 9–978
cally collected, analyzed, and edited using a Kay Pentax CSL
software. Twenty transgender individuals, five cisgender males, Listener ratings
five cisgender females, and six random samples, repeated for Femininity of voice 493 243 94–755
Likability of voice 533 112 340–398
intrarater reliability (36 in total), were randomly compiled for
the listening phase of the study. To control for possible order Perceptual scores range from 0 to 1000, with higher score indicating
greater femininity/likability.
effects, the speech samples were counterbalanced in split half
Adrienne B. Hancock, et al Voice and Quality of Life 557

perceptions of the voice’s femininity, whereas our correlation


TABLE 3.
Correlations Between the TSEQ and Perceptual Ratings
for similar measures was r ¼ 0.375. As in their study, QoL cor-
related relatively more strongly with speakers’ ratings than
Pearson those of the listeners.
Correlation The study by McNeill et al (2008)15 and the present study are
Coefficient (r) P Value
comparable; however, this study’s findings expanded the con-
Self-ratings clusions of McNeill et al. The same moderate correlation was
Femininity of own voice 0.454* 0.044 found; however, perceptual measures in the present study
Likability of own voice 0.615* 0.004 were more sensitive and also addressed likability. Furthermore,
Listener ratings a QoL measure specific to voice and transgender concerns (ie,
Femininity of voice 0.375 0.103 TSEQ) was used to provide a more accurate representation of
Likability of voice 0.311 0.182 how the speaker feels. This study concurred with the conclu-
As femininity and likability increase, TSEQ score decreases (ie, QoL ratings sions of McNeill et al (2008)15 but with different culture and
are higher). measures, thereby providing further support for use of percep-
* Statistically significant at the a ¼ .05 level.
tual measures to gauge psychosocial impact of transgender
voice therapy. Furthermore, similarities across cultures are en-
couraging for external validity or ability to generalize these
product-moment correlations. Correlation coefficient (r) is re- findings to other cultures. It is critical that we evaluate self
ported for each question (Table 3). As reported by Sheskin and listener perceptions and their role in transgender voice fem-
(2003),24 0 < r < 0.3 was considered weak, 0.3 < r < 0.7 was inization therapy. Further research regarding the TSEQ would
considered moderate, and 0.7 < r < 1.0 was deemed strong. allow us to examine and evaluate QoL as we do for any other
Alpha was at 0.05 for all analyses. voice population.
Voice-related QoL for the transgender (TG) speakers was As we explore the contributing factors to QoL for transgen-
measured using the TSEQ. TSEQ scores range from 0 to 150, der individuals, we thought it valuable to distinguish voice fem-
with a lower score indicating better QoL. Moderate inverse re- ininity from voice likability. It appears that it may depend on
lationships were established between scores on the TSEQ and whom you ask. Listeners—who did not know they were listen-
speaker’s self-ratings of femininity of the voice (r ¼ 0.454, ing to male-to-female (MTF) speakers—did not relate feminin-
P ¼ 0.044) and likability (r ¼ 0.615, P ¼ 0.004). This means ity to likability, whereas TG speakers—who had or currently
that 20% and 38% of the variance in TSEQ score can be attrib- were enrolled in voice therapy—did relate how feminine they
uted to self-ratings of femininity and likability, respectively. perceived their voice to their voice’s likability. In this study, lis-
Moderate, but relatively weaker and statistically nonsignificant, teners were blinded to the nature of the voices they were judg-
inverse relationships were also found between the TSEQ and ing: If they had known they were judging male-to-female
listener ratings of femininity of the voice (r ¼ 0.375, transgender voices, would their judgments of femininity and
P ¼ 03) and likability (r ¼ 0.311, P ¼ 0.182). Therefore, likability change? The speakers knew the desired voice quality
14% and 9% of the variance in TSEQ scores can be attributed and the listener did not.
to listener perception of the voice. QoL scores improved as Voice feminization therapy for transgender individuals is
the voice was rated more feminine or more likable; this relation- efficacious; the perception of a female voice can be enhanced
ship with QoL was stronger for the self-ratings compared with by compensatory techniques, hormone replacement therapy,
the listener ratings. As for the relationship between femininity and surgical procedures that manipulate aerodynamic and phys-
and likability of the voice, a moderately strong positive rela- iological processes of the voice.2,25–28 This study complements
tionship was found between the speaker’s self-rated likability previous research reports that subjective measures from clients
and femininity of the voice (r ¼ 0.704, P ¼ 0.001), but for lis- and listeners may be valuable for evaluating the effectiveness of
teners, there was no relationship between femininity and lik- treatment in terms of how treatment influences voice-related
ability ratings of the same sample (r ¼ 0.047, P ¼ 0.843). QoL issues for transgender people. A transgender client’s voice
For analysis comparing self-ratings and listener ratings, please may have reached appropriate acoustic parameters for gender
refer to Owen and Hancock (in press). norms; however, would one discharge treatment if the client
did not ‘‘like’’ his or her voice or if his or her QoL continued
DISCUSSION to be negatively impacted by his or her voice?
We set out to explore how femininity and likability, as rated by
speakers and listeners, may be related to male-to-female trans- Future directions
gender individuals’ QoL. We examined these relationships to Questions still remain regarding these complex relationships
investigate the potential use of likability and femininity rating between various perceptions of the transgender voice and
scales in diagnosis and treatment outcomes for transgender peo- one’s feelings of QoL. We found that perceptual measures of
ple. Our findings are similar to those in the study of McNeill speaker self-rated and listener-rated likability of the voice cor-
et al (2008)15; they reported a moderate correlation (r ¼ 0.45) relate with QoL measures but to different degrees. This gener-
between the transgender speaker’s self-rated happiness with ates questions in terms of why likability of the voice correlates
regard to voice as rated on a 1–10 scale and naive listeners’ to transgender persons’ QoL and brings us back to consider
558 Journal of Voice, Vol. 25, No. 5, 2011

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