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EFFECTIVITY DATE:
OPERATIONS MANUAL
POLICIES & PROCEDURAL GUIDELINES
FINANCE DEPARTMENT (BUSINESS OFFICE- ADMITTING )
EFFECTIVITY DATE:
OPERATIONS MANUAL
POLICIES & PROCEDURAL GUIDELINES
FINANCE DEPARTMENT (BUSINESS OFFICE- ADMITTING )
1. OBJECTIVE:
2. SCOPE:
This procedure starts with interviewing patient/patient’s relative and ends with delivering
them on their respective rooms..
3. POLICY:
This policy states that there is NO ROOM RESERVATION to provide rooms for emergency
cases. We ask for deposits for ICU and Psyche admissions.
4. DEFINITION OF TERMS:
Admission Logbook– reference for daily admission consist of information of the patients,
Phil health used, room number and their Attending Physician etc.
EFFECTIVITY DATE:
OPERATIONS MANUAL
POLICIES & PROCEDURAL GUIDELINES
FINANCE DEPARTMENT (BUSINESS OFFICE- ADMITTING )
Private dependent (PD) – the patient is dependent whose member is private employed; could be
the member’s spouse, minor children or senior parents.
Self-employed member (SM) – the patient is individually paying his Philhealth contribution.
Indigent member (IM) – the patient is the one who apply for the sponsored Philhealth provided by
the Barangay or Municipality where he belong.
Indigent dependent (ID) – the patient is dependent of the holder of a sponsored Philhealth
EFFECTIVITY DATE:
OPERATIONS MANUAL
POLICIES & PROCEDURAL GUIDELINES
FINANCE DEPARTMENT (BUSINESS OFFICE- ADMITTING )
6. PROCEDURE:
START
5-10 Conduct interview for Pa- Admitting clerk Interviews patient/patient’s relative
MINS tient’s Data for the data needed in the exter-
nal/internal use of the hospital re-
cord.
Inform the patient/relative Admitting clerk Provides list of available rooms
about room rates/category and its corresponding rates and
and amenities amenities included.
Yes
Are there available
rooms?
No
Offer room reservation, Admitting clerk Reserves and line up on the list of
accommodate them tem- reservation on their preferred
porarily in other room rooms.
10
MINS
Educate them about hos- Admitting clerk Briefs the patient/patient’s relative
pital policy, consent for on hospital policies while there are
admission/medicine A admitted
EFFECTIVITY DATE:
OPERATIONS MANUAL
POLICIES & PROCEDURAL GUIDELINES
FINANCE DEPARTMENT (BUSINESS OFFICE- ADMITTING )
6. PROCEDURE:
Notify the corresponding Admitting clerk Calls the respective station for
station about the admis-
proper endorsement of room ad-
missions.
sion
END