Professional Documents
Culture Documents
1. What is the meaning of research? What is its importance? Discuss the characteristics of
research. (10 pts)
Research comprises "creative and systematic work undertaken to increase the
stock of knowledge, including knowledge of humans, culture and society, and the use of
this stock of knowledge to devise new applications." It is used to establish or confirm
facts, reaffirm the results of previous work, solve new or existing problems,
support theorems, or develop new theories.
Importance of research:
a. a tool in building knowledge and efficient learning,
b. a means for researchers to understand various issues
c. an aid to business success
d. a way to prove lies and support truths
e. Means to find, gauge and seize opportunities
f. A seed to love reading, writing, analyzing and sharing valuable information.
g. Nourishment and exercise for the mind
Characteristics of Research:
a. Empirical – research is based on direct experience or observation by the researcher
b. Logical – research is based on valid procedures and principles.
c. Cyclical – research starts with a problem and ends with a problem
d. Analytical – research utilizes proven analytical procedures in gathering data, whether
historical, descriptive, experimental and case study.
e. Critical – research exhibits careful and precise judgement
f.
2. Review the concepts. Explain the following including the importance or relevance. You may cite
examples if necessary.
a. Historical research – a process of critical inquiry into the past events in order to produce
an accurate description and interpretation of those events.
- One type of qualitative research is historical research, which involves
examining past events to draw conclusions and make predictions about the
future. The steps in historical research are: formulate an idea, formulate a
plan, gather data, analyze data, and analyze the sources of data.
b. Null hypothesis - the hypothesis that there is no significant difference between specified
populations, any observed difference being due to sampling or experimental error.
- The statement being tested in a test of [statistical] significance is called
the null hypothesis. Usually, the null hypothesis is a statement of 'no effect'
or 'no difference'.
c. Sampling - is concerned with the selection of a subset of individuals from within a
statistical population to estimate characteristics of the whole population.
- the process of selecting units (e.g., people, organizations) from a population
of interest so that by studying the sample we may fairly generalize our results
back to the population from which they were chosen.
d. Review of related literature - Review of related literature is the annotation of available
papers both published and unpublished that contain information or evidence related to
the topic that a person proposes to research on.
e. Experimental research - it is a collection of research designs which use manipulation and
controlled testing to understand causal processes. Generally, one or more variables are
manipulated to determine their effect on a dependent variable.
f. Conceptual framework - an analytical tool with several variations and contexts. It is used
to make conceptual distinctions and organize ideas. Strong conceptual
frameworks capture something real and do this in a way that is easy to remember and
apply.
g. Instrumentation- is the course of action (the process of developing, testing, and using
the device) that the researchers use for measurement device.
h. Descriptive research - is used to describe characteristics of a population or
phenomenon being studied. It does not answer questions about how/when/why the
characteristics occurred. Rather it addresses the "what" question (what are the
characteristics of Minnesota state population or situation being studied?)
- Descriptive research design is a scientific method which involves observing
and describing the behavior of a subject without influencing it in any way.
3. Why is there a need for the validation of a research instrument? (10pts)
Validity is the extent to which an instrument measures what it is supposed to measure and performs as it
is designed to perform. It is rare, if nearly impossible, that an instrument be 100% valid, so validity is
generally measured in degrees. As a process, validation involves collecting and analyzing data to assess
the accuracy of an instrument. There are numerous statistical tests and measures to assess the validity of
quantitative instruments, which generally involves pilot testing. The remainder of this discussion focuses
on external validity and content validity.
External validity is the extent to which the results of a study can be generalized from a sample to a
population. Establishing eternal validity for an instrument, then, follows directly from sampling. Recall that
a sample should be an accurate representation of a population, because the total population may not be
available. An instrument that is externally valid helps obtain population generalizability, or the degree to
which a sample represents the population.
Content validity refers to the appropriateness of the content of an instrument. In other words, do the
measures (questions, observation logs, etc.) accurately assess what you want to know? This is particularly
important with achievement tests. Consider that a test developer wants to maximize the validity of a unit
test for 7th grade mathematics. This would involve taking representative questions from each of the
sections of the unit and evaluating them against the desired outcomes.
(Subjective answer)
4. In a comprehensive manner, identify three (3)six step problems that beset the Philippine
bureaucracy or society. Describe each of the problems by looking at the probable causes and the
resultant consequences if not properly addressed. (15 points)
5. Using the six-step problem solving model, and applying some decision-making tools, be able to
identify a particular problem affecting a particular agency or organization. Discuss the following
comprehensively. (25 points)
define the problem – Defining the problem is a crucial step that involves digging deeper
to identify what it is that needs to be solved. The more clearly a problem is defined, the
easier you'll find it to complete subsequent steps. A symptom is a phenomenon or
circumstance that results from a deeper, underlying condition. It's common to mistake
symptoms for problems themselves – and so to waste a lot of time and effort on
tackling consequences of problems instead of their causes. To define a problem, you can
use gap analysis, which involves comparing your current state to the future state you
want to be in, to identify the gaps between them.
analyze the problem – You decide what type of problem it is – whether there's a clear
barrier or circumstance you need to overcome, or whether you need to determine how
to reach a goal. You then dig to the root causes of the problem, and detail the nature of
the gap between where you are and where you want to be. The five-why analysis is a
tool that'll help you get to the heart of the problem. Ask "Why?" a number of times to
dig through each layer of symptoms and so to arrive at the problem's root cause. You
can get to the root of a more complicated problem using a cause-and-effect diagram. A
cause is something that produces an effect, result, or consequence – or what
contributed to the current state of affairs. Categories of causes include people, time,
and the environment.
identify as many potential solutions as you can – Brainstorm creatively – ask lots of
questions about the who, what, where, when, and how of the causes to point to various
possibilities. Don't limit yourself by considering practicalities at this stage; simply record
your ideas.
plan of action – During this step, you determine what steps must be taken, designating
tasks where necessary. And you decide on deadlines for completing the actions and
estimate the costs of implementing them. You also create a contingency plan in case of
unforeseen circumstances so that if anything goes wrong with your plan, you have a
"plan B" in place. Typically, this stage involves narrowing down the possible ways to
implement the solution you've chosen, based on any constraints that apply. You also
should draw up an action plan. The complexity of the plan will depend on the situation,
but it should include the who, what, and when of your proposed solution.
This is an ongoing process. You need to ensure the required resources remain available
and monitor progress in solving the problem; otherwise, all the work you've done might
be for nothing.
1. The need to have a competent, productive and progressive workforce is a vital factor in
Achieving quality management .In this light, be able to explain the following: (15 points)
2. Plans are designed to meet the goals and objectives of an organization. In view of this,
present and discuss comprehensively the following.
Establish objective
Result evaluation
2. Over several decades, the search for one best running organization brought about paradigm
shifts in the field of management. In view of this, discuss comprehensively the different
schools of thought in management using the following as you guide: (20 points)
a. The ideas introduced by each school of thought
b. The specific contributions made to improve organizations
c. A critique of each school of thought
3. Discuss comprehensively the four (4) major functions of management
Discuss their interrelationships in making organizations productive
Cite examples if necessary. (20 points)
4. Briefly discuss the following (35 points)
a. synergy
b. the concept of teamwork
c. re engineering
d. total quality management
e. management information systems
f. empowerment
g. rationalization policy
5. Be able to explain the following statements (10 points)
“Managers must excise moral courage by placing the value of excellence at the top of their
agenda”