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QA Programme – Construction of Transportation Engineering Projects

GENERAL QA Programme

for

Construction of Transportation Engineering

Projects

Doc. No. : TERF-001


Prepare : Program Manager
Review : Sr Program Manager
Approve : Program Director
QA Programme – Construction of Transportation Engineering Projects

1
DD/MM/YY
0 Initial Release
YY
Approve
Index Date Revisions Prepared Reviewed
d
QA Programme – Construction of Transportation Engineering Projects

Table of Contents

Chapter 1. Management Responsibility

Chapter 2. Quality System

Chapter 3. Document and Data Control

Chapter 4. Material Identification and Traceability

Chapter 5. Inspection and Testing

Chapter 6. Control of Nonconforming Products

Chapter 7. Corrective Action

Chapter 8. Handling, Storage and Preservation

Chapter 9. Control of Quality Records

Chapter 10. Internal Audits

Chapter 11. Training


QA Programme – Construction of Transportation Engineering Projects

Chapter 12. Standard Forms Indexing System

Chapter 13. Control of Inspection, Measuring & Test Equipment


QA Programme – Construction of Transportation Engineering Projects

1. MANAGEMENT RESPONSIBILITY PLAN

1.1 QUALITY POLICY

This general QA Plan represents quality assurance policy and requirements for the
construction of Transportation Engineering projects .

The QA Programme is to provide objective evidence that the project’s mission will be
effectively completed. This will be accomplished by an integrated systems approach to
quality assurance and quality control, based on ISO 9001 quality management system.

The ultimate goal is to achieve project’s successful completion with quality engineering,
procurement, construction, commissioning and all of which is adequately documented. In
this respect, this QA Plan is to be used as a standard and this policy shall be understood,
implemented, and maintained at all levels in the organizations engaged in or concerned with
the project execution in accordance with the requirements of the contract documents.

For the overall implementation of the QA Programme, it also defines the fundamental
organizational structure and aims to complete the project work to the Engineer’s
satisfaction.

All personnel including subcontractors shall faithfully observe all plans, specification,
schedules, instructions and recommendations provided or made by Contractor, for carrying
out the project work.

The Project Manager has the primary responsibility for project quality as delegated by the

Employer organisation.

-----------------------------------------

Director

Employer
QA Programme – Construction of Transportation Engineering Projects

1.2 SCOPE
All activities of the project

1.3 PROCEDURE

Corresponding
Activity R A D
Document
Overall Target
1 Define targets and make known to all staff PM
Schedule
Work Schedule per
2 Define sub targets All Staff
Department
3 Strive to achieve targets All Staff
Compare Planned/
4 Evaluate target achievement All Staff
Actual schedule
5 Corrective action (continue with Chapter 7) All Staff PM
6 Revise targets (continue with 1) PM

R = Responsible / A = Assists / D = Decides, Approves


PM = Project Manager

Project Specific Targets

Item Target Controlling Instrument Interval Responsible


1 Costs
Meet Estimated Performance Report + Monthly Planning Manager
Budgets Cost Control
2 Dates
Meet Programme /mile Updated Time Schedule Monthly Planning Manager
stone Weekly Reports Weekly Planning Manager
Monthly Reports Monthly Planning Manager
3 Quality
Meet Requirement of Method Statement Construction
Specification & Manager / Works
Drawing Manager
Reduce Inferiority Inspection and Test Plan QA Manager
4 Safety on Site
Reduce Accident List of Sick Leaves Safety Manager
List of Accumulated
Accidents
Remarks:
These targets are made known to all staff on site, fulfillment or non-fulfillment of targets is made
known to all staff on site.
QA Programme – Construction of Transportation Engineering Projects

1.4 ORGANISATION

1.4.1 Organisation of the project

1.4.1.1 Organisation Chart

Figure 1.1: Organization Chart

1.4.1.2 Coordination Committee


QA Programme – Construction of Concrete Cable Stayed Bridge across River Yamuna at Allahabad/Naini

1.4.2 Organization of the Site Management


QA Programme – Construction of Transportation Engineering Projects

1.4.3 Responsibilities of the Site Management

The Site Management shall act in accordance with the contract Agreement and the Contract
Documents.
The Site Management shall be responsible for the due execution of the works as defined by the
contract.
The following descriptions are the main tasks and responsibilities of the Site Management.

1.4.3.1 Project Manager

The Project Manager is the leading authority on site and responsible for all activities on site. He is
responsible for ensuring the execution and the maintenance of the works according to contractual
specifications, drawings and programme of work. He is responsible for the proper execution of the
following:

- Approve QA Programme, Method Statement and Inspection & Test Plan (ITP),
- Define and document quality policy,
- Take corrective action on the finding of internal quality audit,
- General technical administration,
- Define the structure of his team and control its composition,
- Manage relations with the Engineer / Employer,
- Select subcontractors and suppliers and sign subcontracts and purchase orders (or authorise
signature),
- Manage subcontractors and suppliers,
- Implement a management system for costs, time, technics, safety and quality,
- Supervise administrative and financial management of the project,
- Supervise the management of the personnel placed under his control.

1.4.3.2 Deputy Project Manager


has the responsibility to

- assist the Project Manager for achieving and improving quality.

1.4.3.3 QA Manager
has the responsibility to

- Manage Quality Assurance and Quality Control activities, Prepare and control the QA
Programme and Inspection & Test Plan (ITP),
- Manage submission of QA documents to the Engineer,
QA Programme – Construction of Transportation Engineering Project

- Maintain the quality record.

1.4.3.4 Construction Manager / Works Manager


are responsible, within their scope of works, for ;

- Communication with the Engineer,


- Preparation of method statement (with the support of the Department Managers),
- Execution of temporary and permanent works,
- Follow up of purchasing of all necessary goods and materials for
- the execution of the works,
- Management of subcontractors works, including preparation of subcontracts and orders, with
the support of the relevant department, if necessary,
- Monitoring the progress of the works,
- Executing the work in accordance with the Contract.

1.4.3.5 Construction Engineer / Works Engineer


has the responsibility for
- Preparation of Daily Reports,
- Counter-checking alignments/levels by surveyor,
- Monitoring work progress and quality control,
- Planning ahead on construction materials ordering, hiring/buying machinery equipment
and tools for site issue,
- Recording daily work (including subcontractors’ daily work),
- Planning ahead of daily work,
- Safety of their works.

1.4.3.6 Planning Manager


has the responsibility for

- Planning,
- Review of QA Programme, Method Statement and Inspection & Test Plan (ITP),
- Preparation of Project Construction Schedule Updates,
- Monitoring of Progress against Construction Schedule and Clause 14 Programmes,
- Claim Preparation,
- Assistance to Administration Manager in Cash Flow Forecast Preparation.

1.4.3.7 Design Manager


has the responsibility for
QA Programme – Construction of Transportation Engineering Project

- Design Temporary Works,


- Preparation of Shop Drawings,
- Support the Construction Manager / Works Manager for preparation of Method Statements,
- Review or Calculations for works,
- Maintenance of drawings,
- Preparation of inquiries and obtaining and comparing quotations.
- Preparation and Review of as built drawings.

1.4.3.8 Administration Manager


has the responsibility for

- General commercial administration,


- Cash flows,
- Financial matters,
- Insurance matters,
- Banking,
- Taxes and levies,
- Accounting,
- Personnel,
- Purchasing,
- Medical service,
- Camp.

1.4.3.9 Plant Manager


has the responsibility for

- Supporting the purchasing of new equipment,


- Maintenance of all equipment (service and repair),
- Maintenance and operation of all equipment at site.
QA Programme – Construction of Transportation Engineering Project

1.4.3.10 Safety Manager


has the responsibility to

- Manage site safety activities according to safely procedure (separate volume),


- Education of new workers,
- Keep safety requirements of specific method statement,
- Look after the personnel in illness and hurt.

1.4.3.11 Quality Control Manager


has the responsibility to

1.4.4 Scope of Work

Sl.no. Section Contractor Scope Sub contractor Scope

1 Section-1

2 Section-2

3 Section-3

4 Section-4

5 Section-5
QA Programme – Construction of Transportation Engineering Project

2. QUALITY SYSTEM

The Quality Assurance System consists of:

- the description of organizational processes (QA documentation),


- the continuous supervision of the system,
- permanent improvement.

2.1 QA DOCUMENTATION

The QA documentation is made up as follows:

- QA Programme
- Method Statements
- Quality Procedure / Work Procedure
- Inspection & Test Plan

Inspection & Test Plans shall be provided according to the chapter 5 (Inspection and Testing) for at
least every title where quality tests are required by the contractual specifications. The Inspection and
Test Plan has to be set up by the QA Manager with support of organization who is in charge of the
work (i.e. Construction Manager, Works Manager, subcontractor).

2.2 SYSTEM CONTROL

The System Control is made up by

- Internal Quality Auditing,


- Quality Control.

Internal Quality Auditing has to ensure that all persons

- know their responsibilities,


- are familiar with their QA Plan,
- pay attention to the QA Plan,
- will help the QA Manager to improve and update the QA Plan for a better quality and
effectiveness on site.

Quality Control has to ensure that all works are carried out according to

- the contractual specifications,


QA Programme – Construction of Transportation Engineering Project

- the corresponding standards,


- the method statements,
- the inspection & test plan.

2.3 SYSTEM IMPROVEMENT.

If a product does not meet the contractual specifications, (also called ”Nonconforming Product”) it
must be guaranteed, that the product will meet the requirements by repairing or similar. The manner
is ruled by the chapter 6 (Control of Nonconforming Products).

If there is the possibility that any mistake is repeated,

- In case of technical problems: Corrective actions have to be carried out by alteration of the
regarding Method Statement and / or
- In case of organizational problems: Corrective actions have to be carried out by alteration of
the regarding chapters.
Besides the issuing of corrective action requests upon detected nonconformance there is the
preventive possibility for detected improvements
- In technical
- Organizational regulations, where also corrective action requests can be issued.
The issuing and introduction of corrective actions is described in the chapter 7 (Cor-rective Actions).

2.4 STRUCTURE OF QUALITY SYSTEM

The quality system document hierarchy is same as below. In document structure of quality system,
the items of low level documents shall be consistent with requirements of high level documents.

QA Plan

Level I

Method Statements

Including Quality / Work


Level II * Procedure,
Inspection & Test Plan

*These documents are may be prepared and submitted separately, if necessary.


3. DOCUMENT AND DATA CONTROL

3.1 PURPOSE
To define a system for the control of document approval, issue and changes / modification.

3.2 SCOPE
This chapter applies to all documents used in Transportation Engineering Project. such as Quality
Programme, Quality Procedure, Method Statement, Inspection & Test Plan and Engineering and
Technical Documents.

3.3 REFERENCE
Chapter 12 - Standard Forms Indexing System

3.4 DEFINITIONS

3.4.1 Documents
Any written information describing requirements of activities affecting quality.
Documents shall include QA Programme, Method Statement, Inspection & Test Plan and
Engineering and Technical Documents. If correspondence (e.g. letter, memo etc.) mentioned serious
subject about Quality or Technical data, it shall be maintained as document.

3.4.2 QA Programme (QAP)


Document setting out the specific quality implementation, resources and sequence of activities
relevant to an product, project or contract.

3.4.3 Quality Procedure / Work Procedure

A document that specifies or describes how an activity is to be performed for quality / work.

3.4.4 Method Statement

Working Method for Tradesman and Workers to follow when they perform a specific job.
As a minimum, the following points shall be included:
1. Scope of Work
2. References
3. Description of the Work
4. Responsibility
5. Plant and Equipment
6. Inspection, Testing and Survey
7. Safety
8. Appendices
3.4.5 Inspection & Test Plan

Documents which contain hold point, witness point, acceptance criteria and document required
according to sequence of inspection to ascertain quality.

3.4.6 Controlled Copy

An identifiable copy of the QA Programme or its supporting Quality procedures and ITP which is
distributed, revised or replaced through a written Document Control Procedure that assures the
document reflects all current requirements.

3.4.7 Uncontrolled Copy

An identifiable copy of the QA Programme or document that is distributed through a Document and
Data Control Procedure with no assurance that later, the document reflects all current requirements.
These shall be for information only and shall not be used as reference to perform work.

3.4.8 Engineering and Technical Documentation


- Specification
- Drawings
- Calculations (CLC)
- Test Certificate Report (TCR)
- Engineer’s Instruction / Direction
- Confirmation of Verbal Instruction / Direction

3.5 RESPONSIBILITY

1. The Project Management shall be overall responsible for the control of Documents. (i.e., QA
PLAN, Quality Procedure / Work Procedure, Method Statement, Inspection & Test Plan,
Drawings and Calculations)
2. The responsibility for each stage of the control of documents are defined in Annex 1.
3. QA Manager is responsible for taking out a unique document number of QA documents
except drawing, and Design Manager is responsible for taking out unique drawing number.

3.6 PROCEDURE
3.6.1 Internal Documents

3.6.1.1 Document Indexing System

Prepared documents by subcontractor may be indexed according to its own indexing system.

1. The QA Programme shall be indexed as follows :

TEQA-XXX

TEQA = Transportation Engineering QA Programme


XXX = 3 Digit Running Section Number

2. The Quality Procedure / Work Procedure shall be indexed as follows :

QP-XXX / WP-XXX

QP / WP = Quality Procedures / Work Procedure


XXX = 3 Digit Running Procedure Number
3. The supportive Form for QP / WP shall be indexed as follows :

QP-XXX-YY / Z (e.g. QP-001-01/A)


WP-XXX-YY / Z (e.g. WP-001-01/A)

QP-XXX = Quality Procedures Number


WP-XXX = Work Procedures Number
YY = 2 Digit Running Form Number
/Z = Alphabet Numbering for Continuation Sheet (if there)

4. The Method Statement shall be indexed as follows :

CPS-X-MSP-YYY
.
CPS = Construction Plan and Specification
X = Module Number (‘0’ for two or more modules)
MSP = Method Statement
YYY = 3 Digit Running Method Statement Number

5. The supportive Form for Method Statement shall be indexed as follows :

CPS-X-MSP-YYY-ZZZ (e.g. CPS-1-MSP-001-001)


.
CPS = Construction Plan and Specification
X = Module Number (‘0’ for two or more modules)
MSP = Method Statement
YYY = 3 Digit Running Method Statement Number
ZZZ = 3 Digit Running Serial Number for Continuation Sheet
(if there)

6. The Inspection & Test Plan shall be indexed as follows :

ITP-XXX
.
ITP = Inspection & Test Plan
XXX = 3 Digit Running ITP Number

7. The Internal Drawing shall be indexed as follows :

TE-SX-YY-ZZZ

TE = Transportation Engineering
SX = section 0

YY = TD : Temporary Drawing
SK : Sketch
CS : Construction Drawing
AB : As-Built Drawing
ZZZ = 3 Digit Running Drawing Number

8. The Calculations shall be indexed as follows :

CPS-X-CLC-YYY

CPS = Construction Plan Specification


X = Module Number (‘0’ for two or more modules)
CLC = Calculation
YYY = 3 Digit Running Calculation Number

9. For sub-title and sub-paragraph, use

1. 1.1 1.2 1.3 ...


2. 2.1 2.2 2.3 ...
3. 3.1 3.2 3.3 ...

10. The document indexing system for standard forms shall be followed in accordance with
chapter 12 (Standard forms indexing system).
3.6.1.2 List Indexing System

1. The Documents Master List shall be indexed as follows :

TE-DML-MX-YYY-ZZZ
TE = Transportation Engineering
DML = Document Master List
MX = Module Number (‘0’ for two or more modules)
YYY = Document Type (as QAP, QPS, MSP, TCR, ITP, Etc.)
ZZZ = 3 Digit Running Documents Master List Number

2. The Drawing Master List shall be indexed as follows :

TE-DWL-MX-YY-ZZZ
TE = Transportation Engineering
DWL = Drawing Master List
MX = Module Number (‘0’ for two or more modules)
YY = TD : Temporary Drawing
SK : Sketch
CS : Construction Drawing
AB : As-Built Drawing
ZZZ = 3 Digit Running Drawing Master List Number

3.6.1.3 Preparation, Review and Approval

1. All Documents must be reviewed and approved by the respective department prior to issue.
2. QA Programme must be prepared by QA Manager, reviewed by Planning Manager and
approved by Project Manager.
3. Quality Procedures must be prepared by QA Manager, reviewed by Planning Manager and
approved by Project Manager.
4. Method Statement / Work Procedure must be prepared by Construction Manager or Works
Manager, reviewed by Planning Manager and approved by Project Manager .

5. Inspection & Test Plan must be prepared by QA Manager (or QC Engineer for HCC’s
independent work), reviewed by Planning Manager and approved by Project Manager.
a. Drawings must be prepared by Design Manager, reviewed by Planning Manager and
approved by Project Manager.
6. As built drawing control procedure (work procedure) must be prepared by design
manager reviewed by planning manager and approved by project manager.
7. Calculations must be prepared by Design Engineer, reviewed by Design Manager and
approed by Planning Manager.

3.6.1.4 Distribution

1. The Project Manager shall mark the “Document Distribution Sheet” for distribution.
2. After approval of Document Distribution Sheet with documents by the Project Manager,
full set of documents are filed in Master File Shelf.
3. All following process shall be done in accordance with Annex 1 .

3.6.1.5 Documents Master List

1. All internal and external document except drawings shall be listed up in the form of
“Documents Master List” for identification of latest status of documents.

2. The Documents to be listed in “Documents Master List” are as follows.

- - Documents as mentioned above definition No. 4.2, 4.3, 4.4, 4.5 & 4.8
(except drawing)
- Appointed by Planning Manager
3. The “Documents Master List” may be prepared for each type of documents.
4. The “Documents Master List” shall be submitted to the Engineer 2 days before each Site
Meeting at least.

3.6.1.6 Revision Control

1. Change to documents shall be performed by department that carried out original preparation
unless specifically designated otherwise.
2. Revised portion shall be marked by typing them in bold and Italic letters. Cloud mark with
revision number shall be used for revised portion of drawing, and cloud mark shall be
used for revised portion of form.
3. The approved revised documents shall be controlled in accordance with above paragraph
6.1.3, 6.1.4, & 6.1.5.

3.6.2 External Documents

3.6.2.1 Receipt

1. Upon receipt of document, the Document Controller shall check the following :

(a) Document bear the name and approved authorities;


(b) Correct document number, revision and pages;
(c) Legibility of the document.

2. All documents received shall be controlled in accordance with ANNEX 1 of this chapter.
3.6.2.2 Review

1. Project Manager shall review the incoming document and comments at remark on the
column.
2. Document reviewed will be distributed to various department as per ANNEX 1 attached.
3. Person who received the copied incoming document shall take an action according to the
comments by Project Manager.

3.6.2.3 Distribution
All documents received shall be distributed in accordance with ANNEX 1 of this chapter.

3.6.2.4 Filing & Master Listing

1. All documents received shall be filed at Master File Shelf according to Master Filing System
in Annex 2 of this chapter.
2. The list-up of external documents shall be done in accordance with above paragraph 3. 6.1.5

3.6.3 Drawing Control

3.6.3.1 Receipt
1. Upon receipt of drawing, Document Controller shall perform the following :

(a) List in Correspondence Logging Book


(b) Submit to Planning Manager for review

2. Planning Manager shall perform the following :

(a) Review the drawing received


(b) Submit to Project Manager for review and comment
(c) Hand-over to Design Engineer

3. Design Engineer shall perform the following :

(a) Check the correct drawing number, revision and pages


(b) List in Drawing Master List
(c) Submit to Design Manager to review and take an action
3.6.3.2 Registration

1. After checking and stamping of received drawings, the Design Engineer shall list-up the
received drawings in “Drawing Master List”.
2. The information of registration of drawing are as follows
- Drawing No.
- Drawing Title
- Revision No.
- Revision Date
- Issued Date
3. Drawing Master List shall be distributed periodically by Design Engineer to the
relevant departments for cross checking the latest status.

3.6.3.3 Distribution

1. The received drawings are distributed to Construction Manager / Works Manager by the
Design Manager.
2. A Master Set of Drawings of this Project shall be kept by Design Manager.
3. The Construction Manager / Works Manager shall make the copies for subcontractor. (if
there)
4. When receive the Master Drawing List from Design Manager, this lists shall be copied by
Construction Manager / Works Manager and distributed to subcontractor for cross checking
the latest status.
5. The “Drawing Master List” shall be submitted to the Engineer 2 days before each Site
Meeting at least.

3.6.3.4 Control of Obsoleted Drawings

1. When receive the revised drawings, the Design Engineer shall check the revision status.
2. If there are revised drawing , the obsolete drawings in Master Drawings shall be stamped
"Void" and separate storage.
3. When receive the revised drawings from Design Manager, the Construction Manager / Works
Manager promptly destroy the obsolete drawings after replacing them with revised ones to
assure the latest drawings are used.
4. Where the Construction Manager / Works Manager require obsolete drawings for their
retention, this may be permitted but it shall be clearly identified with the “Void” stamp.

5. The Construction Manager / Works Manager shall perform the checking at all times that
subcontractors are using latest drawing.
3.6.3.5 Control of Internal Drawings

1. The Design Engineer is responsible to collect relevant information from vendor /


subcontractor in order to prepare shop drawings/ coordination drawings.
2. The Design Manager is responsible to check for discrepancies / compliance to specification
and consultant drawings.
3. The Planning Manager is responsible to submit drawing to The Engineer for approval. He
shall obtain The Engineer’s approval letter or endorsement.
4. All process of internal drawings are same as Annex 1 of Outgoing.
ANNEX 1 - FLOW CHART OF DOCUMENT CONTROL

INTERNAL DOCUMENTS

No. ACTIVITY CONTENT OF ACTION ACTIONED BY

S BEFORE HAND OVER 1. Issue, Review in organization Relevant Engineer or


TO PLANNING Personnel / Manager
T MANAGER
Department Engineer
E
P

1.

S RECEIVE THE 1. Submit to Planning Manager for review Document Controller


T DOCUMENTS TO BE
OUTGOING
E 2. Submit to Project Manager Planning Manager
P

2.

S 1. Review the content and approval Project Manager


T SUBMIT TO PROJECT
MANAGER
E 2. Assign the ref. Number taken from Correspondence Document Controller
& ISSUE
P Logging Book (Outgoing).

3. 3. Issue for Outgoing Document Controller

S 1. Direct to Copy & distribute to Relevant Organisation Planning Manager


DISTRIBUTION TO
T RELEVANT
E ORGANIZATION 2. Copy & distribute to relevant organization
P Document Controller
2. Filing at Master File Shelf
4. Document Controller
3.7 EXTERNAL DOCUMENTS

No. ACTIVITY CONTENT OF ACTION ACTIONED BY

1. Chopping the Stamp for Circulation Document Controller


S
RECEIPTION
T 2. Listed in Correspondence Logging Book (Incoming) Document Controller
E
P 3. Submit to Planning Manager for review Document Controller

1. 4. Review the content Planning Manager

5. Submit to Project Manager for review Planning Manager

S SUBMIT TO PROJECT 1. Review the content Project Manager


T MANAGER

E 2. Return to Planning Manager to circulate Project Manager


P
3. Copy to relevant department Document Controller
2.
4. Filing at Master File Shelf Document Controller

S DISTRIBUTE TO 1. Review the Content Department Manager


RELEVANT
T DEPARTMENT
E 2. Circulate within Department Department Manager
P
3. Action if required Department Engineer
3.

ANNEX 2 - MASTER FILING SYSTEM


FILE NUMBERING SYSTEM

AAA - XXX - YY / ZZ

2 Digit Running File Number

ISSUED FM = From company to


TO = From
MT = Maintain Document

Type of Documents
COR = General Correspondence (Letter)
DWG = Drawing
CLC = Calculation
IND = The Engineer’s Instruction / Direction
COV = Confirmation of Verbal Instruction / Direction
DML = Document Master List
DWL = Drawing Master List
QAP = QA Programme
MSP = Method Statements
QPS = Quality Procedure
ITP = Inspection and Test Plan
TCR = Test Certificate Report
CLC = Calculations
NCR = Nonconformance Report
WPS = Work Procedure
I & TP = Inspection & Test Procedure

COMPANY CODE , Alphabetic 3~4 Character


NHA = National Highways Authority of Banglades
 If the type of documents or company Code are required increasing or decreasing, the new Codes will assigned by
Planning Manager.

ANNEX 3 - SAMPLE STAMP

(Stamp of document)
QA Programme – Construction of Transportation Engineering project

4. MATERIAL IDENTIFICATION AND TRACEABILITY

4.1 PURPOSE
To define a system for the identification and traceability of materials during all stages of
construction.

4.2 SCOPE
This chapter applies to the Identification and traceability of materials.

4.3 REFERENCE
Table 1 - Material Identification & traceability Requirement

4.4 RESPONSIBILITY

The Planning Manager and / or Construction Manager / Works Manager are responsible for the
identification and traceability of materials.

4.5 PROCEDURE :

4.5.1 General Requirement

4.5.1.1 Material Identification

1. Material for permanent construction


The project staff shall ensure the materials received at site are identical to approved specifications,
drawings or catalogues (Brand, Model, Dimension, Specification).
2. When prepare the Purchasing data, Identification requirements [making of Heat / Batch / Lot
No., Dimension, type, related Code No., etc.] shall be included in Purchase Order for
identification of Material by Planning Manager.
3. All materials shall be identified and segregated using label, tagging, marking or post in
warehouse or storage area.
4. The identification of completed works (material) is provided by the Drawings (such as
Module Number, Drawing Nos., Block Nos.,) during and final construction.
QA Programme – Construction of Transportation Engineering project

4.5.1.2 Document Traceability

1. When the Traceability is a specified requirements for specific materials, following activities
should be done by QA Manager.

- Set-up the Material list for Traceability (See Table 2)


- Prepare the document for Traceability before the material is used on site.
- Prepare the Inspection / Test report form for Traceability

2. The Inspection & Test Reports for required traceability shall include the following
informations for traceability :

- Description of inspected / tested materials


- Inspected / Tested date
- Description of the identification marking
- Inspected / Tested location or Agency name.

3. Working daily reports and other type of construction reports are used for trace the history
and location of materials or activities.

TABLE 1 - DOCUMENT IDENTIFICATION & TRACEABILITY REQUIREMENTS


QA Programme – Construction of Transportation Engineering project

Item No. Document Name Required Identification

A Project Files and relevant documents /  Project Name


correspondence inside the file
 Reference No.
 Issuing Date

B Supplier File (P.O. / Agreement)  Project Name


 Name of Supplier
 Purchase Agreement
Number

C Subcontractor File (P. O. / Agreement)  Project Name


 Name of Subcontractor
 Purchase Agreement
Number

D QA Programme / Method Statement  Project Name


/ Quality Procedure / Work Procedure  Date of Release
 Name of Person for
preparation
 Name of Person for
review

E Inspection / Test Reports  Project Name


 Type / Reference
Number
 Location
 Date
 Name, Title and
Signature of Inspector
QA Programme – Construction of Transportation Engineering project

TABLE 2 - MATERIAL IDENTIFICATION & TRACEABILITY REQUIREMENTS

Item No. Material Required Identification


1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
QA Programme – Construction of Transportation Engineering Project

5. INSPECTION AND TESTING

5.1 PURPOSE
To define the system for the inspection and testing of materials / works to specify requirements and
the necessary controls to achieve and maintain the required standard.

5.2 SCOPE
This chapter applies to the Transportation Engineering project for Inspection & Test activities.

5.3 REFERENCE
chapter 4 - Material Identification and traceability
chapter 6 - Control of nonconforming Products
chapter 7 - Corrective Action.
Applicable Method statement.

5.4 RESPONSIBILITY
1. The QA Manager is responsible to ensure that materials / works are duly inspected and
tested to specified requirements, and necessary controls are taken to achieve and maintain
the required standard as per contractual specification.
2. The QC Engineer is responsible for the proper identification of inspection and test status
and ensuring that only materials that has passed the required inspection and test are
dispatched or used.
3. The QC Engineer who manage the respective inspection and test of incoming materials,
intermediary and completed works shall ensure that the following identification
requirements are met.
4. The QC Engineer holds the responsibility and authority for the release of conforming
materials / works.
5. QA Manager is responsible to prepare the ITP before start of Inspection & Test.
6. In case the work involve subcontractors, Contractor programme will be issued to the
subcontractor. Construction Manager / Works Manager will request the subcontractor to
comply with the QA programme and:

a. Subcontractor should be responsible for their own testing and inspection. Report and
findings of the inspection should be submitted to contractor for record and
monitoring purpose.
b. QA Manager will conduct a periodic check on subcontractor’s site work to ensure
that subcontractor is complying with the quality requirement.

5.5 PROCEDURE :
QA Programme – Construction of Transportation Engineering Project

5.5.1 Inspection and Test Plan

The followings shall be apply to both Contractor ITP and subcontractors ITP:
1. The QA Manager shall ensure that Inspections & Tests, including those submitted by
subcontractors, are carried out in accordance with the Inspection & Test Plan [ITP].
2. The QA Manager shall ensure that all relevant contractual specifications and method
statement are clearly stated when preparing the Inspection & Test Plan.
3. All construction materials that will affect the work quality shall be performed with the
receiving inspection.
4. The Project Manager shall check the above prior to approving the Inspection & Test Plan.

5.5.2 Inspection and Test

Reference should be made with the Inspection & Test Plan for Works and Material.

5.5.2.1 Receiving Inspection & Testing

(a). QC Engineer shall ensure that the material / supplies are inspected and tested as planned and
in accordance with the Inspection & Test Plan. He shall also ensure that the specified
records are maintained.
(b).For subcontractor, subcontractor is responsible for their own material inspection & testing.
All inspection and testing record and findings to be submitted to the contractor for record
and monitoring. QA Manager will carry out periodic check to ensure all materials of the
subcontractor are comply to standard.

5.5.2.2 Inspection & Testing during Construction

a) QC Engineer shall ensure the intermediary and completed works are Inspected and
tested as planned and in accordance with the Inspection & Test Plan. He shall also
ensure that the specified records are maintained.

b) Subcontractor’s own QC will carry out their own inspection and testing
according to their own ITP. QA Manager will carry out periodic check to
ensure work quality.

5.5.2.3 Final Inspection


a) QC Engineer shall ensure the works, including those done by the
subcontractor, are inspected in accordance with the Inspection & Test Plan.
He shall also ensure the specified records are maintained.
QA Programme – Construction of Transportation Engineering Project

b) No works shall be released until all the activities specified in the Inspection & Test
Plan for Materials and Works have been satisfactorily completed and the associated
records are available and authorized by Construction Manager and Works Manager.

5.5.3 Review and Interpretation of Test Reports

1. The QA Manager / QC Engineer is responsible to review and interpret the test reports for all
materials and completed works, including those of the subcontractors.
2. The test reports shall be reviewed based on the acceptance criteria set in the Inspection &
Test Plan.
3. The QA Manager / QC Engineer shall endorse on all test reports, including those of the
subcontractors, that have been reviewed.
4. If the materials / works fail to meet the criteria, chapter 6 shall apply.

5.5.4 Use Of Un-inspected Materials

1. In the event, materials are not inspected due to urgent production purposes, the Project
Manager shall authorize the QA Manager to draw samples and the lots shall be positively
identified. The location where the materials are used shall be recordedin the Remarks
column of the “Store Record Sheet”. The samples shall be inspected at a later stage and in
the case when materials failed, the affected works shall be put on hold pending decision by
Material Review Meeting. Reference shall be made to according the chapter 6 – control of
nonconforming Product.

5.6 SUMMARY OF INSPECTION & TEST RESPONSIBILITY\

Inspection Ref. Quality Responsible


Stage Quality Records
Item Plan Person

R.I Material - Purchasing QC Engineer Delivery Order


Spec. with Accepted /
Rejected Marks
- ITP for
Material

I. I Works in ITP for Works QC Engineer Inspection / Test


Progress Reports

F. I Finished Contract QA Manager / Inspection / Test


Works Specification QC Engineer / Reports
subcontractor

R. I = Receiving Inspection
QA Programme – Construction of Transportation Engineering Project

I. I = In-process Inspection
F. I = Final Inspection

5.6 Inspection & Test Status

The results of each stage of Inspection & Tests are identified as follows

Stage Accepted Rejected

A. Receiving Materials are placed Tag a ‘Rejected’ sign or


on the location segregated “rejected”
Inspection
indicated in the area
project facilities
layout plan

B. Construction Mark ‘X’ on rejected


Process area on relevant layout
drawings

C. Finished No defects listed in Described on Punch list


Works unit layout plan
6. CONTROL OF NONCONFORMING PRODUCTS

6.1 PURPOSE
To define a control and review system to prevent the inadvertent use or release of nonconforming
materials / works and to reach a consensus on the disposition of them.

6.2 SCOPE
This chapter applies to the Transportation Engineering Project to the materials, intermediary and
final works.

6.3 REFERENCE
chapter 5 - Inspection & Testing

6.4 RESPONSIBILITY

1. The QC Engineer shall be responsible for the control of nonconforming materials / works and
preventing the inadvertent use or release of nonconforming materials / works.
2. The QA Manager that manages the respective inspection and test of materials, intermediary
and final works shall ensure that the identification, segregation and documentation of
nonconforming materials / works are properly made.
3. The Project Manager shall be responsible for decision on disposition of nonconforming
materials / works.

6.5 PROCEDURE :

6.5.1 General Requirements

6.5.1.1 Identification and Segregation


The nonconforming materials / works shall be identified as per chapter 5
(Inspection and Testing).

6.5.1.2 Documentation
The descriptions and data of the nonconforming materials / works shall be
recorded in the “Nonconformance Report”.

6.5.1.3 Notification
Recommended corrective action will be initiated by the QA Manager and taken
by the organisation responsible for the nonconforming materials / works.

6.5.2 Review and Disposition

6.5.2.1 When the nature of nonconformity is beyond the decision of Project Manager, he
should open a Review Meeting. The meeting shall be delegated by the respective
organisation.

6.5.2.2 Roles and Authorities

Each member with practical expertise in his discipline is authorized to make


decision within his discipline.

1. Project Manager shall advise on the feasibility of rework, the impact on


project schedule and storage issues. He shall make the final decision on
disposition of all nonconformances.
2. QA Manager shall also advise on the contractual specification pertaining to
the use or rework of the nonconformances for necessary action.
3. Planning Manager and Construction Manager / Works Manager shall advise
on the cost impact, specification and contract implications. He shall liaise
with the Engineer and / or the supplier / subcontractor on the
nonconformances for necessary action.

6.5.2.3 Disposition Options and Conditions

(a) Use As It Is (Use for Same Process)

To accept materials or works with a minor nonconformance for use without


correcting the nonconformance, if the materials or works are determined to
be satisfactory for their intended purpose and such use is acceptable to the
Engineer.
(b) Repair
To carry out minor rectifications / repair work on nonconformity, it shall be
inspected by the Engineer during work.
(c) Rework
To subject to a process which restores nonconforming materials or works to
full conformance to contractual requirements, specifications and drawings.
(Reworked materials / works shall be re-inspected in accordance with the
applicable ITP).
(d) Reject

To return to supplier as materials are not useable.

(e) Scrap
To dispose the materials which are not consumable. The members must give
accurate and practical advice. A group consensus on the disposition and
corrective action shall be reached. In the event of any dispute, the matter
shall be referred to the Project Manager.

6.5.2.4 Documentation
The "Nonconformance Report" shall be prepared by personnel who found
nonconformance. The Project Manager shall ensure that reason to justify
the group decision on the disposition to "use as it is" is documented in the
report. The nonconformance report shall be submitted to the Engineer for
approval of proposed disposition immediately.

6.5.2.5 Corrective Action


1. The Project Manager shall ensure that corrective action is taken by the
organisation (i.e. Vendor or staff etc.) who is responsible for the
nonconforming materials or works.
2. “Nonconformance Report” shall be issued to the respective organisation.
After completion of nonconformance, the respective organisation shall
notify to the personnel who found nonconformance for verification.
3. If the results are satisfactory, the QA Manager shall close out the NCR.
4. The closed out NCR shall be controlled in accordance with chapter 9
(control of quality records).
QA Programme – Construction of Concrete Cable Stayed Bridge across River
Yamuna at Allahabad/Naini

7. CORRECTIVE ACTION

7.1 PURPOSE
To define a Corrective Action System to ensure that the root cause of nonconformance is promptly
analyzed and effective corrective actions are taken to prevent recurrence.

7.2 SCOPE
This chapter applies to all organizations.

7.3 REFERENCE :
chapter 3 - Document & Data Control
chapter 6 - Nonconforming Product Control
chapter 10 - Internal Quality Audit

7.4 PROCEDURE

7.4.1 Responsibility

1. The responsible department manager for the nonconforming product shall ensure that
root cause of nonconforming product is promptly analyzed and effective corrective
actions are taken to prevent recurrence.
2. All staff has the responsibility to identify any potential product quality problem and
initiate preventive actions to prevent its occurrence.

7.4.2 The Engineer Complaint / Corrective Action

1. The Project Manager shall be responsible to take the appropriate action upon receipt of
complaint / feedback from the Engineer either in writing or verbal. In case of verbal
compliant from the Engineer, the “The Engineer Complaint Report” to be initiated by who
received complaint from the Engineer. Either way, the complaints shall be reported to the
responsible department manager.
2. Responsible department manager shall report to Project Manager or his related and hold the
meeting with related functional Department Manager, if required.
3. Responsible department manager shall participate jointly with other related functional
departments in identifying the root cause to the complaint and initiating corrective actions of
the problem.
QA Programme – Construction of Concrete Cable Stayed Bridge across River
Yamuna at Allahabad/Naini

4. If the root cause of the nonconformity shows that it was originated from the supplied
material, clause 4.3 of this chapter shall follow.
5. The responsible department manager shall take necessary actions promptly and ensure
that the corrective actions are effective to prevent recurrence of the problem.
6. The Project Manager or his delegate shall follow-up on the corrective action
commitment, verify the implementation.
7. The responsible department manager shall feedback to the Engineer, the corrective
action taken if requested by the Engineer.
8. Upon receipt of the Engineer positive reaction to the feedback given, the Project
Manager or his delegate shall close the case. For verbal complaint, Project Manager
or his delegate shall complete the “The Engineer Complaint Report”. For written
complaint, Project Manager or his delegate shall write back to the Engineer to report
completion of rectification works.

7.4.3 Supplier / Subcontractor Corrective Action

1. The respective responsible Managers or his delegate having a material /


workmanship quality problem shall notify the content of nonconformity to the
supplier or subcontractor respectively by means of site memorandum,
nonconformance report or letter according to a degree appropriate to the magnitude
of problems and complexity.
2. The responsible Manager or his delegate shall ensure that the supplier /
subcontractor responds with a detailed corrective action plan within the stipulated
date. If required, submit the corrective action plan for the Engineer’s / Design
Manager’s approval.
3. The responsible Manager or his delegate shall review the supplier’s / subcontractor’s
response, and, either close the case if the response is acceptable, or follow-up the
case if the response is unacceptable.

7.4.4 Project (Works) Corrective Action

1. Project corrective action may be issued by any department whose function is affected by the
nonconforming product, practices or services of another Department. This shall be documented
in an “Nonconformance Report” Form in the chapter 6 (Control of nonconforming products).
2. The responsible Department for action to correct the nonconformity shall reply within one week
unless it is justifiable that more time is needed due to complexity of the problem.

7.4.5 System Corrective Action


QA Programme – Construction of Concrete Cable Stayed Bridge across River
Yamuna at Allahabad/Naini

Nonconformity detected during Internal Quality Audits should be recorded and closed-out by the
QA Manager.

7.4.6 Corrective Action Status Log

A “Corrective Action Request Log” shall be maintained by the QA Manager.

7.4.7 The responsible Department Manager shall implement and record any change in chapter
resulting from corrective actions. This shall be carried out in accordance with the chapter 3 -
Document & Data Control.

7.4.8 Follow-up of Corrective Action


All corrective action issued as per clause 4.2, 4.3, 4.4 and 4.5 shall be verified-out by the QA
Manager, and if necessary, a follow-up visit is to evaluate the effectiveness of its implementation.
QA Programme – Construction of Transportation Engineering Project

8. HANDLING, STORAGE AND PRESERVATION

8.1 PURPOSE
To define methods or system for handling, storage and preservation of products to prevent damage,
deterioration, or loss and final inspection and hand over of completed project.

8.2 SCOPE :
This chapter applies to Transportation Engineering Project.

8.3 REFERENCE
Applicable method statement.

8.4 RESPONSIBILITY

1. The Construction Manager / Works Manager is responsible for the proper handling and protection of
materials / works at all stages.
2. The Field Engineer is responsible to ensure material in such a way that they do not suffer damage,
deterioration or loss.
3. The Project Manager is responsible for the planing and coordination of final inspection and hand over of
the completed project to the Employer after final inspection and test.

8.5 PROCEDURE :

8.5.1 Handling

1. All operators of handling equipment, that is, excavator/crane, etc. shall be experienced in
the proper use of the equipment. Field Engineer shall ensure that workers involved in
handling and transportation activities observe the applicable method statement.
2. The following table shows the Handling Precautions (Do’s & Don’t):
QA Programme – Construction of Transportation Engineering Project

Material/ Handling Precaution


Product Equipment (Do’s & Don’t)

Re-bar crane 1. During hoisting, ensure proper balancing


2. & securing of the load

Bag Cement Forklift, crane 3. Do not wet the bags


4. Do not burst/puncture the bags

Pipe Crane 5. Bundle tightly

Equipment Crane/Lift 6. Bundle tightly

The Others Manufacturer’s Follow Manufacturer’s instruction to


instruction
prevent damage

8.5.2 Storage

1. The materials shall be stored in accordance to the storage locations identified.


2. Materials shall be issued on a “First-In First-Out” basis.
QA Programme – Construction of Transportation Engineering Project

3. The QC Engineer shall conduct a monthly assessment of the stock condition. He shall
use the “Stock Condition Assessment Checklist / Report” to perform the assessment

The following table shows the Storage Precautions (Do’s & Don’t) :

Material / Storage
Precautions (Do’s & Don’t)
Product
Location Method

Re-bar  Open  store on  Do not mix difference dias.


timber runners or
 Cover with canvas in bad
concrete bar
weather
 Do not block access to
vehicles

Bag  Sheltere Placed on  Do not allow contact with


Cement d Store pallets lifted 300mm moisture
above ground
 Do not exceed 10 bags
stacking

Pipes  Open  on timber  Ensure that wooden frames at


runners each end are secured for thin walled
pipes

The Others Manufacturer’s Manufacturer's Follow Manufacturer’s instruction to


instruction instruction prevent damage

8.5.3 Packaging and Preservation

1. The Construction Manager / Works Manager or his delegate (e.g. Field Engineer, or
subcontractor) shall ensure that the completed project / works and completed works by
subcontractors are protected to ensure conformance to customer.
2. All internal areas and facilities within the building and all external areas and facilities shall
be cleaned, locked or barricaded and / or cleared of debris and prevented from
unauthorized use, damage and deterioration.
3. Additional protection measures arising from or required to meet contractual requirements
shall be observed.
4. In General
- Patch up chipped surface and touch-up using similar paint color.
- Barricade and lock up all the access to prevent unauthorized entry for internal
area.
QA Programme – Construction of Transportation Engineering Project

- Lock up all windows, main doors and gates of internal area.

8.5.4 Delivery

1. The Project Manager or his delegate shall plan and coordinate the final inspection / testing of all
services and facilities by relevant authorities.
2. The Project Manager or his delegate shall assign the Engineer / QC Engineer to carry out final
defect checking with respective subcontractors. The “Punch List” shall be prepared. The Project
Manager or his delegate shall verify and carry out random check on the inspected units.
3. Punch list shall be rectified by the responsible organisation. All defects due to subcontractors
shall be rectified by the respective subcontractors.
4. The defective areas shall be re-checked by the Field Engineer and subcontractor to ensure the
defect has been rectified.
5. The QA Manager or his delegate for the Engineer’s representative to inspect the works, it shall
be done after defective areas have been rectified.
6. The Project Manager or his delegate shall prepare and compile the necessary documents such as
Warranty Certificate / Test Certificates for the Engineer.
7. Any defects found by the Engineer’s representative shall be rectified and recorded.
QA Programme – Construction of Transportation Engineering Project

9. CONTROL OF QUALITY RECORDS

9.1 PURPOSE
To define controls for the identification, collection, indexing, filing, storage, maintenance and disposition of
quality records.

9.2 SCOPE
This chapter applies to the Project.

9.3 REFERENCE
chapter 3 - Document & Data Control

9.4 RESPONSIBILITY

1. The Managers (See table 1) are responsible to provide instruction for the completion and storage
of quality records that must be kept for historical purposes. He is to ensure quality records are
legible and identifiable to the products and every alteration made on the quality record is to be
counter signed by the Originator or by his immediate Superior.
2. The Managers (See table 1) are responsible for the identification, collection, indexing, filing,
accessing storage, maintenance and disposition of quality records. Refer to Table 1 - List of
Quality Records.

9.5 PROCEDURE

9.5.1 Accessing, Storage, Maintenance and Disposition of Records (Active & Inactive)

1. Records including those submitted by pertinent subcontractors shall be made readily


available for review at the request of the Engineer or other responsible organisation.
Records shall be listed in Records Master List which includes as a minimum,
- Records title
- Records I/D No.
- Storage Location or box, file No.
2. Accessing of Quality records shall be approved by the Authorized staff and recorded in
the record accessing log.
3. Records shall be segregated, logged and boxed as of the last working date of the fiscal year, or
their warrant periods.
4. Records shall be stored and maintained in facilities that allow easy retrieval and provide suitable
environment to minimize deterioration or damage and to prevent loss.
5. Records shall be stored by receipt of “Certificate of Practical Completion” from the
Engineer.
QA Programme – Construction of Transportation Engineering Project

6. Subcontractor will be contacted regarding disposition of their records when specified in


the contract.
Table 1 - List of Quality Records

Index of Form Description of Quality Records / Form Retention Time Location & Responsible manager of
File
Number

QP-009-01 Minutes of Meeting - Management Review Until finish the Planning


Project

QP-009-26 Audit Plan Until finish the


Project
QP-009-28 Audit Summary Report QA
1

QP-009-20 The Engineer Complaint Report Until finish the


Project
QP-009-21 Internal Corrective Action Request QA

QP-009-05 Documents Master List Until finish the QA


Project
QP-009-07 Drawing Master List Design

- Inspection and Test Report Until finish the QA / QC


Project

QP-009-18 Nonconformance Report Until finish the QA


Project

QP-009-32 Training Plan Until finish the QA


Project
QP-009-33 Training Attendance Record

- QA Programme
- Quality / Work Procedure
Until finish the
- Method Statement QA
Project
- Calculation
- Test Certificate Report

Until finish the


- Drawings Design
Project

- Contract Specification Until finish the Planning


(including Technical Spec.) Project
QA Programme – Construction of Transportation Engineering Project
QA Programme – Construction of Transportation Engineering Project

10. INTERNAL QUALITY AUDITS

10.1 PURPOSE
To define a system for the conduct of Internal Quality Audit to verify whether quality activities and
related results comply with planned arrangements and to evaluate the
effectiveness of the implementation of the Quality System.

10.2 SCOPE
This chapter applies to the Transportation Project.

10.3 REFERENCE :
Nil

10.4 DEFINITIONS

1. Audit Team Member is a person who has the qualification and is authorized to perform a
Quality System audit.
2. Audit Team Leader is a person who has the qualification and is authorized to manage a team
of Auditors.
3. Auditee is the person being audited.

10.5 RESPONSIBILITY
1. The Internal Quality Audit shall be performed by qualified auditor in Head Office. If the
Head Office Audit Team is not available for the site, the Project Manager shall appoint
Planning Manager (for QA Department) and QA Manager (for the other organization) as
Auditor. In this case, forms for audit may be used standard forms in Transportation
Engineering Project procedure (Standerd forms for QA procedure : QP-009).
2. The QA Manager

- Establish the Annual Quality Audit Program


- This program shall confirm with Manager of Quality Assurance Office in
Head Office for smooth progress of Internal Quality Audit.
- Review the Quality Audit Results performed by the Internal Quality Audit
Team
- Report to Project Manager on the effectiveness of the Quality System.
QA Programme – Construction of Transportation Engineering Project

- Audit organisation except QA Department in according to Head Office


internal audit procedure. (if the Head Office Audit Team is not available for
the site).

3. The Planning Manager

- Audit QA Department in according to Head Office internal audit procedure


(if the Head Office Audit Team is not available for the site).

4. The Audit Team Leader shall oversee the internal quality audit activities and enforce the
implementation of outstanding corrective actions. He shall report to the Project Manager on
the findings of each auditing cycle.
5. The Audit Team Member is to carry out the instructions as layout by the Audit Team Leader.
6. The individual Department Manager responsible for the area audited shall review, agree and
correct the Audit Finding items. He shall ensure the effectiveness of the corrective actions.
QA Programme – Construction of Transportation Engineering Project

10.6 PROCEDURE :

1. The detail procedure of Internal Quality Audits shall be done in accordance with latest
version of Head office Internal quality audit procedure.
2. The Department Manager shall take action on the “Audit Finding Report” until the
recommended date in those request sheet.
3. After completion of “Audit Finding Report”, the Project Manager shall review and signed on
those report and this report sent to Head Office.
4. The QA Manager is responsible to ensure that the Quality System of the Project is
implemented and maintained.
5. All copy of reports related to the Internal Quality Audit shall kept (filing) by QA Manager
for using the back-data of Coordinate Committee Review.
QA Programme – Construction of Transportation Engineering Project

11. TRAINING

11.1 PURPOSE
To define the system for identifying the training needs and providing for the training of all personnel
performing activities affecting quality.

11.2 SCOPE
This chapter applies to the Transportation Engineering Project overseeing the training need of staff
performing activities affecting quality.

11.3 REFERENCE :
Nil

11.4 RESPONSIBILITY
1. The Project Manager is responsible for approving of yearly training schedule.
2. QA Manager is responsible for the execution of the training and maintain the training
records.

11.5 TRAINING NEEDS IDENTIFIED :

Training Description Training Training Method Remark


Course no.

1 New System Introduced All staff Education

2 Use new tech. & method Con. staff Education or OJT or


Cube test control Exercise

New recruitment Recruitment OJT (On-Job-Training)


3 Implementation of Regulation All worker Training on commission
- Safety course
QA Programme – Construction of Transportation Engineering Project
QA Programme – Construction of Transportation Engineering Project

12. STANDARD FORMS INDEXING SYSTEM

12.1 PURPOSE :
To define the system for identifying the indexing system for standard forms.

12.2 SCOPE :
This chapter applies to the Transportation Engineering Project.

12.3 REFERENCE :
QP-009 – Standard forms for QA (Quality Assurance)

12.4 RESPONSIBILITY

1. The QA Manager is responsible for monitoring of documents indexing system.


2. Relevant Department Manager is responsible for the execution of document indexing system.

12.5 INDEXING SYSTEM


1. Field Change Notice / Request
FCN (FCR)-MX-YYY

MX = 1 Digit Running Module Number (‘0’ for two or more modules)


YYY = 3 Digit Running FCN (FCR) Number

2. Punch List for Hand-Over

PNC-MX-YYY

MX = 1 Digit Running Module Number (‘0’ for two or more modules)


YYY = 3 Digit Running Punch List Number

3. Nonconformance Report

CPS-X –NCR-YY

X = 1 Digit Running Module Number (‘0’ for two or more modules)


QA Programme – Construction of Transportation Engineering Project

YY = 2 Digit Running NCR Number

4. The Engineer Complaint Report

ECR-MX-YYY

MX = 1 Digit Running Module Number (‘0’ for two or more modules)


YYY = 3 Digit Running ECR Number

5. Internal Corrective Action Request

ICAR-XXX

XXX = 3 Digit Running ICAR Number

6. Supplier / Subcontractor Corrective Action Request

SCAR-XXX

XXX = 3 Digit Running SCAR Number

7. Audit Plan

AP-XX

XX = 2 Digit Running AP Number

8. Audit Corrective Action Request

ACAR-XX

XX = 2 Digit Running ACAR Number


QA Programme – Construction of Transportation Engineering Project

9. Memo

TERF – X / YYY

X = First Letter of Department


(e.g D : Design, C : Construction, P : Planning, A : Admin etc)
YYY = 3 Digit Running Memo Number
QA Programme – Construction of Transportation Engineering Project

13. CONTROL OF INSPECTION, MEASURING & TEST EQUIPMENT

13.1 PURPOSE
To define a system for the calibration of inspection, measuring and test equipment.

13.2 SCOPE
This chapter applies to the inspection, measuring and test equipment used by TE Project. The applicable
equipment are those listed in the "Master list of Inspection / Measuring / Test
Equipment" (see Attachment 6.1).

13.3 REFERENCE
Not Applicable

13.4 RESPONSIBILITY
The QC Engineer shall have the main responsibility to supervise and co-ordinate all calibration services
of all inspection, measuring and test equipment.

13.5 PROCEDURE :

13.5.1 New Equipment Control

1. The QC Engineer or his delegates shall check the new equipment prior to use to assure that each
equipment meets the specification and performance test.

2. He shall ensure that the equipment is logged in the “Master list of Inspection / Measuring / Test
Equipment” and arrange for external calibration as appropriate.

13.5.2 Existing Equipment Control

1. The QC Engineer shall ensure that the “Master list of Inspection / Measuring / Test Equipment” is
generated for review monthly (on the first week of each month) and each item on the list shall be
physically identified and traceable to the list.

2. He shall decide the frequency of calibration, review the master list for any equipment currently in use
which is due for calibration and arrange for external or internal calibration as appropriate.

Doc. No. : YBQA-001 Rev. No. : 3 Page No : 58/62 Chapter 13 – Control of


Inspection, M & TE
QA Programme – Construction of Transportation Engineering Project

3. He shall ensure that only calibrated equipment shall be used.

13.5.3 Control Elements

13.5.3.1 Standards Traceability

The calibration standards shall be traceable to national metrology laboratories in developed industrialised
countries such as USA, UK, Australia, Japan, West Germany, India and France.

13.5.3.2 Identification of Equipment

Equipment manufacturer's serial number or identification number is used for identification purposes.
Equipment that does not bear a serial number is assigned a identification number.

13.5.3.3 Equipment Calibration Schedule

The calibration schedule in the “Master list of Inspection / Measuring / Test Equipment” is updated,
immediately, whenever there is a change.
QA Programme – Construction of Transportation Engineering Project

13.5.3.4 Equipment Calibration Procedures

For routine measuring equipment, such as steel rulers and measuring tapes, are exempted from calibration.

1. For task identified in the QA Plan as requiring controlled measuring or test equipment, the QC Engineer
shall ensure that only properly controlled inspection or measuring equipment is used.
2. The QC Engineer shall show that all controlled equipment is in an acceptable state of calibration. All
such equipment shall be labelled, marked or engraved. Non-controlled equipment is identified by the
absence or such label, mark or engraving.

13.5.3.5 Calibration Reports / Certificates

The QC Engineer shall ensure the external and internal calibration reports / certificates are reviewed. The
equipment is released to the User only if the result is in order.

13.5.3.6 Equipment Care

The equipment are calibrated, used, handled and stored in suitable environmental condition, in accordance with
manufacturer's recommendation (if any) and where necessary in a dry, clean and cool place free from
mechanical damage, impact and shock. User shall not adjust or temper with the calibrated equipment to
invalidate the calibration settings.

13.5.3.7 Measurement Accuracy and Precision

The user and / or his superior shall ensure that the inspection / measuring / test
equipment used for a verification activity is suitable for the necessary accuracy and
precision.

13.5.4 Action To Be Taken When Calibration Results Are Unsatisfactory

13.5.4.1 Reporting Procedure

When a measuring equipment is found to be out of calibration, the User shall report the fault to the QC
Engineer. The QC Engineer shall investigate and confirm the fault. Once the fault is confirmed, he shall stop
the measurement task.

13.5.4.2 Disposition of Faulty Equipment


QA Programme – Construction of Transportation Engineering Project

The faulty equipment usage shall be prohibited immediately and an "Out of Service" label shall be affixed to it
by QC Engineer. He shall ensure that the faulty equipment is completely repaired / calibrated prior to further
use. He shall review the need to revise the frequency of calibration of such equipment and ensure that the
calibration is carried out on prescribed intervals.

13.5.4.3 Disposition of Products Measured by the Faulty Equipment

The QC Engineer shall ensure that the following are carried out :

(a) The works measured by the faulty equipment shall be identified.

(b) Their parameters shall be re-validated starting from the latest by another piece of
equipment certified to be of good condition. The re-validation will stop at the
works that show satisfactory results.

(c) If necessary, a meeting shall be held amongst the QC Engineer, to discuss the
disposition of the non-conforming works.

The affected works shall be verified with the client to determine if :

(i) Works still within design requirement;


(ii) Works comply with requirements with recommended improvements;
(iii) Works must be reconstructed.
QA Programme – Construction of Transportation Engineering Project

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