Professional Documents
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COMPANY
BROCHURE
2018
Introduction to brochure and
WELCOME us as a company
Written to basically ask the
Myles Wright client to give us the job
CEO
LINK Construction
1
EXECUTIVE
SUMMARY
SUB HEADING CONTACT INFORMATION
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SUB HEADING 2
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SUB HEADING 3
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REVENUE
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TABLE OF
CONTENTS
Cover Letter…………………..…………i. Current Projects………………………… 14
Executive Summary……………….......ii. Completed Projects………………………15
‘Link in Short’……………………….......3 Business Plan……………………………
Corporate History……………………….4 LINK IN SHORT
Project on budget………………………. 16
Our Journey……………………………...5 18
Project Analysis……………………………
Financial History………………………. 6 Project over budget…………………….. 19
7
Current Financial Position……………… Project Analysis…………………………..20
Future Financial Projections……………8 Approach to tendering…………………. 21
Link’s Presence………………………….9 Health & Safety Management………….22
Our Competitors……………………… 10 Sustainability Management………. 23
11
Organisation Structure…………………. Quality Management……………… 24
About us…………………………………. 12 Financial Management……………. 25
Mission Statement………………..........13 Generic Risk Register…………………..26
Our Values and Goals………………….. 14 27
Tentative Risk Register…………………..
15
Corporate Social Responsibility………. 28
Our Achievements & Awards…………….
Typical Construction Programme……… 16 References………………………………..29
17
Looking in the future……………………. Appendices……………………………… 30
A Handful of our Clients…………….. 18 Contact Us…………………………….. 31
EMPLOYEE FEEDBACK 2
Charlie walker is an employee of
LINK. He has been with the company
‘LINK IN SHORT’
for 20 years and is a prime example
of why LINKs values are at the centre - Founded in 1995 in South London,
of everything we do as a company.
Charlie started LINK when he was 21 Redhill
and fresh from university. His initial
drive and motivation were
outstanding, but it was clear - Active in 5 UK regions; Lancashire,
something was wrong. This was
noticed by the employees and East Midlands, West Midlands, London,
directors and was an issue that had to
be solved. Our dedicated HR team Surrey
were outstanding in providing the
correct help to the individual and the - 2018 turnover: £150 million
change in the employee was
amazing. Charlie has since been
offered big money moves to global
company’s but feels he belongs at
- ANOTHER POINT TO ADD
LINK as this is his “family” who will be
there through the good and the bad.
- ANOTHER POINT TO ADD
Charlie gave a small statement “LINK
is where I feel at home. They have
helped through some dark times
when I started and always care for
- ANOTHER POINT TO ADD
my needs. It’s strange to have a
company who put aside deadlines
and workloads to make sure that the - ANOTHER POINT TO ADD
employees are heathy and mainly
happy whilst at work. No amount of
money can move me from LINK, I - ANOTHER POINT TO ADD
belong here, and the company’s
values make them the distinct group
they have become”.
3
CORPORATE
HISTORY
Link construction is a privately-owned company with an impressive history built on
integrity, sustainability and diversity. We started out in 1995 in London as a small
contractor working primarily in infrastructure and have since branched out
nationwide undertaking jobs in each sector of the industry. Over the past 20 years
Link construction have become one of the largest contractors in the UK. During that
time, we’ve taken advantage of the many technological advances we’ve seen to
build on our extensive experience and provide a vast portfolio of quality services to
clients in multiple sectors such as: Commercial, Residential, Infrastructure and
Healthcare.
Link Construction success derives from our employee’s dedication to their work
and customer service which exceeds our client’s expectations continuously. Within
our recent years after the appointment of our CEO Myles Wright in 2015 we have
encountered considerable growth with an annual turnover of £150 million and
recently completing our largest individual contract at £75 million. We continue to
invest in modern business practices and management techniques in order to
ensure that we remain at the cutting edge of our industry. Today our work
continues around the country, providing some of the most notable projects the UK
has seen and securing our position as one of the market leaders.
4
OUR
JOURNEY
50
carried out. As a company it
250 employees was a decision to stick to the
of over highlighted areas of the UK.
20
Reputable Clients The reasoning behind this is
the accessibility to our supply
chain. At LINK we are proud to
Nationalities have an excellent supply chain
who know how LINK work and
Active in the expectations form them on
more than each job. Our supply chain is
6
Different
experienced
commercial,
in Industrial,
government,
education, housing and retail
sectors. By sticking to the UK,
Active in sectors we feel we can produce the
more than highest quality results for our
15
investors and clients at the
best possible price but mainly
minimising the risks to out
Cities clients ensuring a smooth,
efficient and high quality
product.
OUR 6
COMPETITORS
JAMES PACITTO
7
Myles Wright
Chief Executive Officer
My role as the CEO of LINK construction contains many elements that must all work together to
keep the company running as smoothly, efficiently and effectively as possible. I take my role very
seriously but also feel as the CEO it is my duty to motivate the workforce but also keep the values
of LINK at the centre of everything we do. The best results in construction come when a team
works effectively together. I strive to ensure great working relationships with all clients and
contractors with a close working relationship with the supply chain. At LINK we desire to be top of
the industry and as a family we can achieve this.
Dominic Scott
Chief Operations Officer
Here at Link Construction I have the role of Chief Operating Officer COO), this may seem
daunting to some but by immersing myself into the role it has allowed me to connect with both
people inside and outside of the business. This link has allowed us as a company to convey the
key values that we have as a company especially client satisfaction and opportunities and
collaboration. As my main focus day to day is to design and implement business strategies plans
and procedures for the company to grow, creating the clarity for our employees between ideas
and how we are to implement them improves the efficiency of how we run as well as in turn
creating time in which we can focus on our clients.
8
Alex Rooney
Chief Financial Officer
As Chief Financial Officer of LINK Construction my primary responsibility is the planning,
implementation, managing and running of all the companies finance activities including;
negotiations, business planning, budgeting and forecasting. Whilst providing leadership,
direction and management of the finance and accounting team, by overseeing the HR and IT
related procedures.
James Pacitto
Chief Health & Safety Officer
As the Chief Health and Safety Officer at Link Construction, I am responsible for developing, maintaining
and improving Health and Safety standards in accordance with the current legislation. Daily inspections
and feedback from all members across the board enable me to assess the risk and safety hazards of all
aspects of operations, whereby I can constantly improve on the existing initiatives to develop strategies in
order to protect our employees and members of the public from psychical damage. I have also stamped
down on the health of our employees, implementing mental health strategies. Link desire to become one of
the leading performers in the construction industry in terms of health and safety management, and with the
continuous resources, training, and courses introduced for all members of the company, we can achieve
this.
9
Daniel Vale
Director of Sustainability
In the 21st century, the environment is a priority when producing goods and providing services.
As the Director of Sustainability for LINK Construction, I analyse and predict LINK’s future
outlook, present stability and environmental impact. I provide an ongoing evaluation of this to
our CEO Myles Wright demonstrating how this affects LINK’s performance.
Not only do I focus on the environmental issues such as water, energy use and our carbon
footprint, however I also ensure LINK’s working conditions are improved within our supply chain.
Oliver Steele
Head of Human Resources
As the director of human resources at Link Construction it is my role to guide, manage and
provide strategy on the function of our employees. My role as human resources director involves
me developing and implanting HR initiatives in accordance with our core values. I also oversee
our talent acquisition process, whilst also maintaining an interpersonal relationship with our
employees to ensure that our workers feel happy at work and that a friendly work environment is
maintained. I report directly to our CEO Myles Wright with current feedback from our employees
to ensure the best environment is created so that we can all to work to the best of our ability.
10
MISSION
STATEMENT
At Link Construction our mission is;
Accident Rate
2%
What we do as a company
SUSTAINABILITY
to to achieve this value
What we do as a company
INNOVATION
to to achieve this value
What we do as a company HEALTH &
to to achieve this value SAFETY
CLIENT What we do as a company
SATISFACTION to to achieve this value
What we do as a company
to to achieve this value
OPPORTUNITY
What we do as a company
COLLABORATION to to achieve this value
11
CORPORATE SOCIAL
RESPONSIBILITY
Investing Locally
At LINK we respect our duty of care to the local community, which is why we work hard to form
strong relationships with local supply chains. This encourages the growth of the local economy,
whilst benefiting not only ourselves but our clients as well.
We set the following objectives, targets and action plans for our CSR performance.
1.0 – Summary
The above project was very successful and came in on budget and 2 weeks early. The scope of works was a CAT A fit out with
BREEAM good as an essential to the project. Throughout a close connection was maintained with the client and the company to insure
all needs and standards were meet throughout the project. The client had stressed that a main aim of the company would be to achieve
a usable and sustainable office blocks with a positive public image relating to sustainability. Using local labour and materials throughout
the project whilst including new and innovative designs helped achieve an exceptional result. The offices are now fully functioning, and
the client is extremely happy with the end product and has given an excellent recommendation for the company.
Lessons Learnt
A great lesson learnt from this project was that innovative ideas brought to our attention by younger members of staff can
produce outstanding results, and more opportunities for young staff members to be involved with the large projects will
definitely be available.
Keeping clear lines of communications between our supervisors and their project team allowed for quick and painless
decisions to take place allowing for maximum efficiency. Communication is key to delivering the best product possible for
the client
Surpassing the clients expectations and doing that little extra can create a great relationship with client and in turn
produces repeat business
18
PROJECT
OVER BUDGET
PROJECT OVERVIEW Project Value – £3.6M Commencement date – 22nd July 2015
Lidl - Plymouth Profit/Loss – £182,000 (Loss) Completion Date – 17th February 2016
1.0 – Summary
In 2015 Link Construction won a tender to be main contractor of a Lidl supermarket in Plymouth. The project was unsuccessful for
LINK construction and resulted in a loss of -£122,000. The project was a huge learning curve for everybody involved and have not
been replicated since.
2.0 – Review of works by the client
St Modwen - “The client has expressed an immense satisfaction of the quality of the work, however the client was not impressed
with the practical completion date being late. Not achieving the practical completion date that was agreed during the tender stage
lead to reduced annual profits for Lidl which resulted in us hitting LINK Construction with the appropriate liquidated damages set out
in the main contract.”
3.0 – Internal review of works
The project seemed to be behind schedule from the very start due to ground problems which meant we had our backs to the wall.
This led to being hit for two week’s liquidated damages at £50,000 per week.
The trouble that we had in the ground at the start of the job was that the site was a brownfield site with buildings on before, the
demolition had levelled the site but not dug out the foundations, so we had to dig 1m deep which we didn’t price and re-engineer
the soil and compact it. The stone that was left was meant to be type 1 stone but it after sending samples off for testing we
discovered that it wasn’t, so we didn’t reach the required CBR levels which meant we had to import our own type 1 stone. As we
accepted all risk in the soil and ground from St Modwen in the tendering stage we were unable to get an extension of time granted or
even claim the imported type 1 stone as a variation.
Another main issue was the location. In hindsight it was perhaps a mistake to tender a project so far out of our region. This lead to
issues in our supply chain as we struggled to get as many sub-contractors from our supply chain to travel and work in Plymouth as we
would have liked. This lead to sourcing sub contractor’s locally to the project, however this caused us to lose money on various
subcontract packages as we were unable to get main contract discount from all the subcontractors as we had not built up a
relationship with them.
19
LIDL PLYMOUTH -
PROJECT ANALYSIS
Aims before project LINK Rating
To achieve practical completion deadline
A minimum of 6% profit
To achieve BREEAM good rating Client Rating
To build a strong bond with the client to ensure repeat business and a great review
Sustainability Rating
Achieved in project
BREEAM good rating was achieved
The aim was to make £216,000, instead the project lost £122,000
Health & Safety Rating
Potential loss of repeat business with the client we were looking to impress
An immense satisfaction of the quality of work, but poor delivery timing
Lessons Learnt
Not to tender for work in an area where we have no relationships with any of the local supply chain, as this resulted in
many of the sub contract packages costing more than was allowed for at tender stage.
To ensure that we have conducted detailed and sufficient site surveys, ecological surveys and pre construction tests on a
site before accepting the risk in the ground. Had we conducted sufficient background research through either primary or
secondary data then the issues that came about at the beginning of the construction phase would have been picked up on
and we could have budgeted for dealing with the issues found.
20
APPROACH TO
TENDERING
Dom writing this
Dom writing this
21
HEALTH, SAFETY
& WELL BEING
Health
We understand that working in the construction industry can be very demanding on an individual
which is why at LINK construction we have signed up to the Health Assurance Scheme.
Between 2011 – 2015, of the 13,232 in – work suicides recorded, those within the construction
industry made up 13.2%, despite construction only accounting for slightly over 7% of the
UK workforce. This provides all our employees with, mental health first aid training, critical incident stress management
(CISM), health assessments and 24/7 access to counselling. The quick access to counselling helps lower workplace stress
by 35% and boost return by as much as 71.5% therefore boosting productivity.
Safety on site
Link Construction is thoroughly committed to providing working conditions that are safe and
healthy for all employees who are under its control, and to those who may be affected by its
operations, including members of the public.
Link Construction first appointed a Health and Safety advisor in 1980 which has increasingly
become higher on the agenda, from the board level to site teams.
22
In 2010, Link Construction’s CEO, Myles Wright, published the company’s purpose,
values, and visions, with health and safety being:
We review the Policy, Procedures and Health and Safety objectives at least twice a
year, taking the appropriate and necessary action to maintain, improve and ensure
its effectiveness in the current construction industry.
Link construction have recently enforced a ‘take time to be safe’ initiative to help
reach and achieve zero incidents. The take time initiative requires all workers on
site to complete a review form, every morning, which covers observations on the
working environment, safety systems and working methods. Workers also have the
time forms are collected and reviewed by the site management team, which are actioned, 23
and the workers are provided with feedback. The initiative alerts the project team on the
main areas for concern and improvement, to prevent the next accident before it happens.
All Senior managers carry a laminated card showing (in pictures) the standards expected
on site. All managers are required to check these standards on all site visits, and then
report back to the Head Office safety committee.
The Results
During 2017, Link Construction achieved its most successful year to date, in terms of
health and safety performance:
A record 1500 near-miss reports were submitted by the workforce and site
management teams;
Throughout 2017, no one (including subcontractors and labour-only operatives)
working on site sustained a RIDDOR (Reporting of Injuries, Diseases and
Dangerous Occurrences Regulations)-reportable injury
Recorded its lowest number of accidents requiring first-aid treatment.
21
SUSTAINABILITY
MANAGEMENT
Link continuously strive to improve our sustainability best practice in our mission to reduce our
impact on both the local and global environment. We acknowledge the importance of utilising the
most modern and sustainable materials and designs and technology within the construction industry.
As part of every new project that we are involved in, we aim to achieve a zero-carbon footprint.
Link continue to innovate on each new project in the constantly evolving and dynamic industry to
ensure the impact on the environment is low, whereby we apply out Environmental Management
Systems to achieve this. To ensure the environment is not affected by our works, Link Construction
conduct the following strategies:
Generic register with things that wouldn’t fit on the medius job
eg. Newts, Japanese knotweed etc
24
RISK MANAGEMENT: TENTATIVE
PROJECT MEDIUS RISK REGISTER
24
OUR AWARDS
AND ACHIEVEMENTS
21
REFERENCES
CV’s
Extra information about over budget projects etc?
Contact Us
Myles Wright
Chief Executive Officer
Myles.Wright@LINKConstruction.com
Alex Rooney
Chief Financial Officer
Alex.Rooney@LINKConstruction.com
Daniel Vale
Director of Sustainability
Daniel.vale@LINKConstruction.com
Dominic Scott
Chief Operations Officer
Dominic.Scott@LINKConstruction.com
James Pacitto
Chief Health and Safety Officer
James.Pacitto @LINKConstruction.com
Oliver Steele
Head of Human Resources
Oliver.Steele@LINKConstruction.com
HEAD OFFICE MIDLANDS OFFICE MANCHESTER OFFICE
Link Construction Ltd. Link Construction Ltd. Link Construction Ltd.
89 Union Terrace. 44 Boroughbridge Road. 65 Cunnery Road.
London. Birmingham. Manchester.
E16 1EP B4 5QD M3 6ED
T: +44 20 7123 1234 T: +44 121 414 6074 T: +44 161 496 0216
F: +44 20 7123 1240 F: +44 121 414 6070 F: +44 161 496 0220
E: Info@LINKConstruction.co.uk E: Birmingham@LINKConstruction.co.uk E: Manchester@LINKConstruction.co.uk
WEBSITE: www.LINKConstructionUK.co.uk