Products or service:

Grameenphone

Prepaid Postpaid Internet Roaming Device Adjacent

Businesses

1. Bondhu 1. Xplor 1.Minipack 1MB 1. Outbound 1. Handset 1. Wholesale

roaming (Basic business
2. Nischinto 2. Business 2.1 GB Monthly feature &
Solutions pack 2. Inbound smartphone) 2. Financial
3. Smile roaming service
3. Ekota 3.3 GB 2. Modem
4. Aapon 3.
4. Internet Mont5hly pack 3. GP IT
International
5. Sohoj sim 4. Daily 150 SMS
6. Ekota pack
5. GP public 4
7. Spondon phone 5. Monthly .International
heavy internet MMS
pack

6. Pay as you go
pack

6.

Enterprise solution Value added service

1. Mobile security 1. Welcome tune

2. mCentrex 2. Call block

3. Blackberry 3. News service

4. Vehicle tracking 4. Sports service

5. Team tracker 5. Voice chat

6. Web SMS 6. GP world

7. Business SMS 7. GP app

8. Web hosting 8. Healthline

9. GP connect 9. Pay for me

Grameenphone Ltd. the leading telecommunications service provider in Bangladesh and has its foot print
in the entire province of the country. Grameenphone received its operatinglicense in November 1996 and
started its service from March 26, 1997, the Independence Day of Bangladesh. Grameenphone since its
inception has been at the forefront of technology and has steerede course of the telecom sector in the
country with its world class products and services.

Objectives:
Grameenphone believes in service, a service that leads to good business and good development.
Telephone helps people to work together, raising their productivity. This gain in productivity is
development, which in term enables them to afford a telephone service, generating a good
business. Thus business and development go together. The company exists to help the customers
get the full benefit of communications services in their daily lives.

The main objective of grameenphone.

 Capture Revenue Growth

 Continuous Improvement
 Building the Organizational Culture & Capability
 Customer Behavior & Experience
 Secure Sustainable Business Environment. (Grameenphone)

HRM practices in Grameenphone:

Human Resources (HR) Department, an important of Administration Division plays very vital
role in the total functioning of GP. The traditional management functions are Planning,
organizing, staffing, leading, controlling all these are conducted by HR division.

Manpower planning is an important function of HR management section. Two major activities in

this function are:

 Planning and forecasting the organizations short term and long term human resource
requirements.
  Analyzing the jobs in the organization and determining skills and abilities that are
needed.

At first, all the departments after employee need analysis send their requirement to HRD through
their respective divisions. After obtaining necessary approval from the management, HRD sets
target, and prepare recruitment planning. According to job specification HR goes for recruitment.

Recruitment process is as follows-

 Give advertisement in the daily newspapers

 Receive applications and file them,
 Shortlist of the applicants
 Fix date and time of a preliminary interview
 Contact with the applicants and inform them about the interview over telephone or letter
 Fix further date and time for final interview if it. is required and inform the interviewee
accordingly
 To interview applicants Grameen phone follows both traditional and modern approach.
They do job related questions and measure mental ability of applicants as verbal
reasoning, numerical reasoning and spatial relations through aptitude test.
 To prepare appointment letter for the finally selected interviewee
 Give appointment to the person with a detail job description.

Immediately after the recruitment separate employee file is opened comprising all the relevant
information of the particular employee. This personal file is prepared, maintained and updated
by HRD. In fact one of the main responsibilities of HRD is updating of all the personal file of the
employee.
Conclusion:
Grameenphone believes in services, a service that leads to good business and good
developments. Telephony helps people work together raising their productivity. This gain
in productivity is development, which in turn enables them to afford a telephone service;
generating a good business thus development and business go together.