Professional Documents
Culture Documents
INTERNSHIP REPORT
ON
Department of Management
University of Chittagong
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INTERNSHIP REPORT
ON
T Submitted To:
Lecturer
Department of Management
University of Chittagong
Submitted By:
ID:13302163
Session:2012-13
Department of Management
University of Chittagong
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Letter of Submission
Dear Sir,
This is my great pleasure to submit the internship report on “Recruitment & Selection
Process of Glory Industries Ltd. (A Unit of Sunman Group of Companies)” as a partial
fulfillment of BBA program to you for your kind consideration.I made sincere efforts to
study related materials, documents, observed operation performed in Glory Industries Ltd
and examine relevant records for preparation of the report.
Within a short time I have to make this report as comprehensive as possible. But there may
be some incompleteness due to various restrictions. For this reason I beg your kind
consideration in this regard.
Sincerely Yours
TanoyDutta Roy
ID: 13302163
Session:2012-13
Department of Management
University of Chittagong
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Acknowledgements
First of all, I wish to express my gratitude to God for giving me the strength to perform my
responsibilities as an intern and complete the report within the stipulated time.
Special thanks to Mr. DidarulAlam, my organizational supervisor. It would have been very
difficult to prepare this report up to this mark without their guidance.
Last but not the least; I would like to convey my gratitude to Mr. ShahnurRajib, Executive
Mr.Eakub Ali, Execxutive Mr. Masudur Rahman, Executive and Ms. Anisha Haque for
helping me in furnishing the report.
I am also grateful to all the officials of Glory Industries Ltd who gave me good advice,
suggestions, inspiration and support.
I must mention the wonderful working environment and group commitment of this
organization that has enabled me to deal with a lot of things.
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Supervisor’s Declaration
This is to certify that, the internship report on “Recruitment & Selection Process of Glory
Industries Ltd. (A Unit of Sunman Group of Companies)” is done by Tanoy Dutta Roy,
ID: 13302163, as a partial fulfillment of the requirement of Bachelor of Business
Administration (BBA) from the Department of Management in University Of Chittagong.
This paper has been prepared under my guidance and carried out successfully.
----------------------------------------
(Supervisor)
Shetu Ranjan Biswas
Lecturer
Department of Management
University of Chittagong
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Executive Summary
This report is prepared on the basis of my eight weeks practical experience at Glory
Industries Limited (A Unit of Sunman Group).
Glory Industries Limited is a dynamic and largest exporter garments product manufacturer
and also producer. It is another concern company of Sunman group. Glory Industries Ltd.
started its journey in Bangladesh in the year 1986. It always tries to give something better
than its customer’s expectation. For this reason it’s not only treated as a trusted supplier of
readymade garments but also as a caring partner toward all its buyers and customers.
The study is basically on Recruitment & Selection process of Glory Industries Ltd based on
my learning and experience gathered from the company. Both primary and secondary data
are collected to conduct the study.
While perceiving the Recruitment & Selection Process of the,some problems are identified
regarding the process. I tried to provide some recommendations for the improvement
according to my point of view.
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Table of Content:
Chapters Page Number
1.0 Introduction
1.1 Introduction 8
1.2 Objectives 8
1.3 Scope 8
1.4 Research Method 9
1.5 Limitations of the study 9
2.0 Company Profile
2.1 Company’s Origin 10
2.2Vision & Mission 12
2.3 Objectives 12
2.4 Company’s short profile 13
2.5 Products 15
2.6 Products Capacity 15
2.7 Factory Details 16
2.8 Company’s buyers 17
2.9 Floor wise production process 18
2.10 Departments 18
2.11 Organizational chart 19
3.0 Theoritical aspects of “Recruitment & Selection”
3.1 Recruitment 20
3.2 Sources of recruitment 20
3.3 Steps in recruitment & selection process 21
3.4 Internal recruiting Methods 21
3.5 External recruiting methods 21
3.6 Constraints on recruiting efforts 24
3.7 Selection 25
3.8 Selection process 25
3.9 Orientation 29
3.10 Probation period 29
4.0 Findings & Discussion
4.1 Purpose of the procedure 30
4.2 Legal requirements 30
4.3 Recruitment & Selection framework (Officer level) 31
4.4 Recruitment policy (Officer/Clerical staff) 31
4.5 Recruitment & Selection procedure of Worker/Staff 32
4.6 Sources of recruitment of worker/staff 32
4.7 Recruitment & Selection framework (Worker level) 32
4.8 Recruitment process of Worker/Staff 33
4.9 Recruitment policy of worker level 35
4.10 Diagram (The whole procedure of worker level 36
recruitment)
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Chapter: 1
Introduction
1.1 Introduction
One of the most valuable assets in an organization is the employees.Unless the organization
has the best available employees, it will not be able to grow and flourish in the market. The
drive and motivational levels of the employees need to be high to enable the company to
attain its goals. Thereby recruitment and selection process in an organization is important in
order to attract an effective workforce.
1.2 Objectives:
Broad objective: To acquire depth knowledge about Recruitment and Selection Process of
Glory Industries Ltd. (A Unit of Sunman Group of Companies).
1.3 Scope:
This report is sort of a real life case study, which means it is the illustration of the real
scenario of the selected organization.The scope of the study is limited in only to the Glory
Industries Ltd. The title of the report is Recruitment & Selection Process of “Glory
Industries Ltd. (A Unit of Sunman Group of Companies)”. For that purpose, I just study on
the overall process of recruitment and selection procedure at HR department of the company
and prepare a report on it.
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2. Relevant data and documents collection were difficult due to the organization
Confidentiality.
4. Management is very busy with their daily works. Sufficient analysis can’t be made.
5. To complete such kind of report need a lot of experience. Nevertheless, I had very little
experience in this work field. During the process of preparation due to various
constraints there may be some mistaken.
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Chapter: 2
Company Profile
2.1 Company’s Origin:
Sunman Group of Companies is one of the biggest names in the business arena of
Bangladesh. The group currently has about 28 units of Garments to manufacture bottom,
shirt, sportswear, polo knit & sweater apparels. Sunman Group of Companies is one of
largest exporters of Bangladesh. Their total export volume is 120,000 dozen per month.
Their yearly turnover is almost US$ 100 million.
Their knitwear and garment products are exported to the western countries especially in the
USA. They have some big names under them as their clients such as Wal-Mart, Sears, PVH,
GAP, JCPanny, H&M and C&A. They have their very own textile weaving and cotton
yarning spinning mills. They also have dying factories, label-button-zipper making factories,
thread and carton factories.
They are one of the few companies of Bangladesh who have a functional office abroad.
Sunman Group of Companies has buying offices in USA, Hong Kong and Cambodia. Their
other businesses include financial institutes, fisheries, beverage industries, CNG pumps,
airlines and furniture industries.
Sunman Group of Companies was established in 1982 and currently they have over 1000
people working in their factories. They are one of the largest exporters of Bangladesh and
North America, South America and Western Europe is their primary market. They are also
very popular domestically.
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In 28 units of Garments, “Glory Industries Ltd” is one of them to manufacture bottom, shirt,
sportswear, polo knit & sweater apparels.
Factory Office:
Head Office:
CDA Annex Building (2nd Floor), ShaheedSuhrawardi Road, P.O. Box No. 673, Chittagong,
Bangladesh.
PABX:
E-mail:
sunmandhaka@gtlbd.net
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Vision:
Mission:
Create customers need through manufacturing and supplying qualitative products and ensure
high standard.
2.3 Objectives:
Glory Industries Ltd.started its journey in Bangladesh in the year 1986. At early
years Glory Industrieshad to pass very difficult time. It still exists only for its
honesty, integrity, moral scruples and for its business ethics. And for that reason now
this organization is in a successful and stable situation in the subsequent years.
Glory Industries never miss to meet future challenges. This organization always tries
to give its best to achieve professional competence and reliability.
It always tries to give something better than its customer’s expectation. For this
reason it’s not only treated as a trusted supplier of readymade garments but also as a
caring partner toward all its buyers and customers.
Now meeting the extraordinary requirement of the customer become a custom for
this organization and also a matter of pride for this organization.
Short Profile:
Items Capacity
1. Woven bottoms 2.2 Million Pcs / Month
2. Knit Tops, Bottoms & Woven Tops 1.0 Millions Pcs / Month
3. Sweater 0.25 Million Pcs / Month
2.10 Department:
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Chapter: 3
Applicants
Complete
Application
form
Use
selection
tools like
test to
screen out
most
applicants
Supervisors &
others
interview final
candidates to
make final
choice
(Dessler,2014)
arise, HR can access databases by entering job requirements and then get a listing of current
employees meeting those requirements. Various types of employment software sort
employee data by occupational fi elds, education, areas of career interests, previous work
histories,and other variables.
The advantage of such databases is that they can be linked to other HR activities.
Opportunities for career development and advancement are major reasons why individuals
stay or leave their employers. With employee databases, internal opportunities for
individuals can be identifi ed. Employee profiles are continually updated to include such
items as additional training or education completed, special projects worked on, and career
plans and desires noted during performance appraisal and career mentoring discussions.
Job Posting: The major means for recruiting current employees for other jobs within the
organization is job posting, a system in which the employer provides notices of job openings
and employees respond by applying for specific openings. Without some sort of job posting
system, it is diffi cult for many employees to fi nd out what jobs are open elsewhere in the
organization. The organization can notify employees of job vacancies in a number of ways,
including posting notices on the company intranet and Internet Website, using employee
newsletters, and sending out e-mails to managers and employees.
Advertisements:
When an organization wishes to tell the public it has a vacancy, advertisement is one of the
most popular methods used. The type of job often determines where the advertisement is
placed. Although it is not uncommon to see blue-collar jobs listed on placards outside plant
gates, we would be surprised to find a vice presidency listed similarly. The higher the
position in the organization, the more specialized the skills, or the shorter the supply of that
resource in the labor force, the more widely dispersed the advertisement is likely to be. The
search for a top executive might include advertisements in national publications—perhaps
the Wall Street Journal or the New York Times—or be posted on executive-search firm Web
sites.15 On the other hand, advertisements of lower-level jobs usually appear in local daily
newspapers, regional trade journals, or on broad-based Internet job sites like Monster,
CareerBuilder, Yahoo HotJobs, and Craigslist.
Employment Agencies:
Assists in matching employees seeking work with employers seeking workers. Three
different types of employment agencies exist to help employers and workers find each other.
Public or state agencies, private employment agencies, and management consulting firms all
provide valuable employment matching services. (Robbins & Coulter ,2012)
Job Fairs:
Events attended by employer representatives or recruiters with the goal of reaching qualified
candidates.Once thought to be a little old fashioned and not very cost effective; job fairs are
making a comeback as an effective recruiting tool. Often held on or near college campuses
in the spring, they’re a good opportunity to build a company’s employment brand. They can
also be staffed by employees, providing a great employee development tool. The primary
purpose is to contact prospective employees and collect information and résumés, but it’s
not uncommon for online applications to double in the days following a job fair event.
Professional Organizations:
Many professional organizations, including labor unions, operate placement services for the
benefit of their members. Professional organizations serving such varied occupations as
industrial engineering, psychology, accounting, legal, and academics publish rosters of job
P a g e | 25
vacancies and distribute these lists to members. It is also common practice to provide
placement facilities at regional and national meetings where individuals looking for
employment and companies looking for employees can find each other—building a network
of employment opportunities.
Unsolicited Applicants:
Unsolicited applications, whether they reach the employer by letter, e-mail, online
application, telephone, or in person, constitute a source of prospective applicants. Although
the number of unsolicited applicants depends on economic conditions, the organization’s
image, and the job seeker’s perception of the types of jobs that might be available, this
source does provide an excellent supply of stockpiled applicants.
Online Recruiting:
Newspaper advertisements and employment agencies may be on their way to extinction
as primary sources for conveying information about job openings and finding job
candidates, thanks to Internet recruiting. Most companies, both large and small, use the
Internet to recruit new employees by adding a “careers” section to their Web site.
(Robbins & Coulter,2012)
WALK-INS:
Particularly for hourly workers, walk-ins direct applications made at your office are a big
source of applicants. From a practical point of view, simply posting a Help Wanted sign
outside the door may be the most cost-effective way of attracting good local applicants.
Treat walk-ins courteously and diplomatically, for both the employer s community
reputation and the applicant s self-esteem. Many employers give every walk-in a brief
interview, even if it is only to get information on the applicant in case a position should be
open in the future. (Dessler,2014)
3.7 Selection:
Selection is the process of finding out the best qualified employee by using the systematic
procedure.
According to Robbins “Slelectionis the screening job applicants to ensure that the most
appropriate candidates are hired” The best known selection tools are given in following.
1. Application Form: Almost universally used. It is mostly usefull for gathering the
personal and academic information of candidates.
2. Written Test: Must be job related. It includes intelligence, aptitude, ability,
personality and interest tests.
3. Performance-Simulation Test: Use actual job behaviors. Work sampling,
assessment center is the example of this test?
4. Interviews: Almost universally used. Must know what can and cannot be asked. It is
useful for managerial position.
5. Background Investigations: Verifying the data given by applicants. The Company
can check the reference. Generally, at least two references are asked for by the
company from the candidate. Reference check is a type of crosscheck for the
information provided by the candidates.
6. Physical Examinations: Are for jobs that have certain physical requirements.
Mostly used for insurance purpose. (Robbins & Coulter ,2012)
Applicant Job Interest: Individuals wanting employment can indicate interest in a number
of ways. Traditionally, individuals have submitted résumés by mail or fax, or applied in
person at an employer’s location. But with the growth in Internet recruiting, many
individuals complete applications on-line or submit résumés electronically.
Pre-Employment Screening
Applicaton Form
Test Interview
Background Investigationund
Job Placement
Ability Tests: Tests that assess an individual’s ability to perform in a specifi c manner are
grouped as ability tests. These are sometimes further differentiated into aptitude
tests and achievement tests.
a) Cognitive ability tests: Tests that measure anindividual’s thinking, memory,
reasoning, verbal, and mathematical abilities.
b) Physical ability tests: Test that measure an individual’s abilities such as strength,
endurance, and muscular movement.
c) Psychomotor tests : Tests that measure dexterity, hand– eye coordination, arm–
hand steadiness, and other factors.
d) Work sample tests: Tests that require an applicant to perform a simulated task that
is a specifi ed part of the target job.
Personality Tests: Personality is a unique blend of individual characteristics that can affect
how a person interacts with his or her work environment. As such, many organizations
utilize various personality tests that assess the degree to which candidates’ attributes match
specific job criteria.
Honesty/Integrity Tests: Companies are utilizing different tests to assess the honesty and
integrity of applicants and employees. Employers use these tests as a screening mechanism
to prevent the hiring of unethical employees, to reduce the frequency of lying and theft on
the job, and to communicate to applicants and employees alike that dishonesty will not be
tolerated.
General Questions
What are your strengths and weaknesses?
Why did you leave your last job?
Why should we hire you?
What is most important to you in a job?
What questions do you have for me?
Problem-Solving Questions
What is the most creative work-related idea
you have had?
Describe a difficult problem you faced and
solved.
What approach to problem solving works
best
for you?
Describe a sale you did not make, and
explain why. About Motivation
Questions
What have you done that shows initiative?
What career objectives have you met?
Selection
How do you measure success?
Interview
What rewards mean most to you?
What projects make you excited?
Integrity-Indicator Questions
Tell me about a time when you were not
honest.
How would you react if you were asked to
do
something unethical?
If you saw a co-worker doing something
dishonest,
what would you do?
When did you last break a rule?
When I call your previous employer, what
comments
will I get?
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Legal Constraints on Background Investigations: Various federal and state laws protect
the rights of individuals whose backgrounds may be investigated during pre-employment
screening.
MAKING THE JOB OFFER: The fi nal step of the selection process is offering someone
employment. Job offers are often extended over the phone, and many are then formalized in
letters and sent to applicants. It is important that the offer document be reviewed by legal
counsel and that the terms and conditions of employment be clearly identified.
(Jackson, 2008)
3.9 Orientation: Orientation is the planned introduction of new employees to their jobs,
co-workers, and the organization. However, orientation should not be a mechanical, one-
way process. If employees have any kind of query, they can raise question during orientation
session. The following information is shared during orientation process-
1. Employee benefits information.
2. 2. Personnel policies.
3. 3. Daily routine.
4. 4. Safety measure.
5. 5. Facility tour.
3.10 Probation Period: A probation period is a time during which someone who has
been given a new job is watched to see whether they can do the job well to stay in the
position.
(Dessler,2014)
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Chapter: 4
Findings and Discussions: (Recruitment
& Selection Process Of Glory Industries Ltd.)
4.1 Purpose of the Procedure:
Recruiting and selecting the right people is paramount to the success of the Glory
Industries Ltd. and its ability to retain a workforce of the highest quality. This
Recruitment and Selection Procedure sets out how to ensure as far as possible, that
the best people are recruited on merit and that the recruitment process is free from
bias and discrimination.
Departmental manager (e.g. Sewing, Finishing, Washing, Drying, CAD etc.) determines the
Man Power (Staffs/Workers) requirement as per process & machines.
Unit HR then attach an analytical report to the manpower requisition form that shows
previous two month’s joining and leaving of workers/staffs, and then send these to
Corporate HR.
Corporate HR evaluates the need of manpower and sends to Group General Manager and
Director for approval.
Step 3: Sourcing:
Once the manpower requisition form is approved Unit HR go for advertisement- a banner is
hung up in front of gate of the company or worker’s referral is used.
Step 4: Assessment:
1. At the day of assessment, primary selection is done in gate by checking physical
appearance for age and fitness, or checking educational qualification.
2. Selected candidates are given token (New Recuitment Trial Card) and send to Unit HR
department for secondary assessment. (appendix-1)
3. Medical Test is done for age detection and other health checkup.
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4. Age Certifiacte is verified on the basis of clinical findings/ ossification test and his/her
eye vision test report. (appendix-2)
5. Primary Selection Report is provided & filled it up where his/her salary/ wages are
mentioned. And then sent to him/her for theTechnical Test. (appendix-3)
6. Technical test is done for operators such as machine or process test and then salary is
fixed.
7. Application form- “Recruitment Information for Employee” is filled up by asking
information from candidate. (appendix-4)
8. Back Groud Check Format is filled up for security purpose with the help of his/ her
reference. There have some questions about the candidates personal history back
groud for security purpose. (appendix-5)
9. Finally, an appointment letter is provided but permanent Employee Settlement Card is
not given because some target & conditions are applied for a specific period (2/3
months) of time. (appendix-6)
10. If the target & conditions are not fulfilled, company has to provide a card to the worker
to increase the period of entry due to be more skilled. And informed that “Your work is
not in a satisfactory level”. (appendix-7)
11. After the end of that period, The Employee Settlement Card is given to the candidate
and is informed that “ Your appointment has been made permanent due to the
completion of the entrance in a satisfactory level.” (appendix-8)
12. IE investigation and finalization of selection:
- Checking duel job in same group or factory,
- Checking original copy of all or certificates documents,
- Checking fake name and identity ,
- Verifying various certificates e.g. JSC/SSC/HSC certificate.
13. Distribution of documents for appointment after final selection
- Documents relating to appointment such as Job Application form, Background
Check form, and Nominee form are provided to fill up.
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- Asking to get and submit required documents with provided documents on the
joining date such as 6 copy Passport size photo, 3copy stamp size photo, 3
copy Nominee’s passport size photo, 2 copy photocopy of National ID card, 1
copy photocopy of blood group certificate, and 1 copy photocopy of
Nominee’s voter ID card etc.
Step 5: Joining:
1. On the Joining date (usually the second day of assessment), all submitted documents
are checked.
2. Information of new workers/ staffs is posted on the Company’s Software named
Employee Management System (EMS).
3. Appointment letter is issued and worker’s/staff’s signature and Unit HR manager’s
signature are taken on it.
4. Online finger print and photo are taken.
5. ID card and other documents are provided.
6. Placement
Step 6:Orientation:
Prior approval for new position: Prior approval should be obtained from Managing
Director for recruitment against any new position.
The zonal head will approve the requisition considering the set up, order/ work position etc.
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Part-2: Recruitment
1. Factory will form a committee for initial screening and selection of the worker(s)
from gate. Any Supervisor or individual directly related to production should not be
included in this committee.
2. Factory management will form a Practical Test Conducting Committee who will
conduct practical/ machine test of the worker. Individual under the position of
Supervisor should not be included in this committee. Persons directly involved in
production process should be included in this committee.
The committee will fill up ‘Primary Selection Report’ and produce it to department
head. Department head will forward the report to Administration/ Personnel for
preparation of Personal File.
In terms of worker recruitment sometime Glory Industry face some constraints like
recruiting wrong candidates. Sometimes there are urgent needs of worker then
Glory Industry recruit some workers only having some informal interview with
workers. But at the time of production Glory Industry faced few situations like
workers incompetence in work. But now Glory Industry’s management is quite
strict. They have taken strict initiative in terms of recruitment & selection process
of workers.
After selecting Workers they have to abide by the rules & regulations of Glory Industries
Ltd. Before joining Glory Industry ask the newly recruited worker to submit their old service
book and Glory Industry issues a new service book to the worker. When that particular
worker joins the work, they have to submit following things:
a. National ID card photocopy.
b. Certificates (if have).
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c. Interview sheet.
d. 4 copy picture
e. Old service book (if have).
In terms of Staff recruitment & selection, Glory Industry use to recruit employees through
online service (Bdjobs.com). They also recruit via newspapers. In recruitment process,
Glory Industries Ltd. usually takes written test to judge the knowledge skill of the
candidates. If a candidate got selected then HR contact with the candidate and arrange an
interview session and he or she does well in interview then Glory Industries Ltd. select that
candidate for a particular job. Glory Industry usually takes 15 to 20 days to offer selected
candidates’ appointment letter. In terms of internal recruitment, employee referral
candidates also have to sit for a written test.
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Chapter: 5
SWOT Analysis of Glory Industries
Ltd.
Glory Industry’s Strength:
All the units of the factory enjoy highly of machinery are imported from USA, UK,
China, France, Italy, Taiwan, Thailand & Japan. As a result, it can maintain a smooth rate of
production.
Dedicated &Competent workforce
Management team comprising hard core professionals
Focus on continuous improvement
Glory Industries Ltd. has independent Merchandising control unit. Each Merchandiser
is assign to specific customer account to follow up right from the sampling stage of export
shipment
Proactive planning
Latest machinery & technology
Competitive Pricing
Organizational weaknesses are skills and capabilities that do not enable an organization to
choose and important strategies that support its missions. Weaknesses of Glory Industries
Ltd. are given bellow:
There are too many departments under the supervision of the General Manager that
can cause low productivity due to large span of supervision.
Employee turnover exists because of the availability of job in garments and buying
house.
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Chapter: 6
Problems, Recommendation & Conclusions
6.1 Problems of the company:
6.2 Recommendations:
After analyzing Glory Industry’s recruitment & selection procedures it has been identified
that they are following good criteria for recruiting and selecting appropriate employees and
worker for their organization. To be a good is not perfect for this competitive market of
RMG sector, they have to be perfect. For that reason there are some recommendations that I
would like to suggest:
1. For internal recruitment Glory Industry should follow “Succession Planning” technique
specially for those post which are tend to create leader (e.g. Assistant Manager). This
technique will helpGlory Industry to avoid extra training cost which will occur if they
hired employee from outside.
2. The HR Department should look into the matter of consuming more time in the process
of calling the applicants after their responses very seriously. The organization could
control the size of applicants’ pool by using more clear and specific statements in the ad
in terms of the minimum educational degree, preferred institutions and other necessary
criteria based on which the initial screening of the applications was conducted. In the
job advertisement specially for bottom line employees, The HR department should
mention the pay structure.
3. Glory Industry’s recruitment team should consider the "reliability" and "validity" of the
methods they use as part of the selection process. This means that the selection methods
should be consistent and measure what they are intended to measure.
4. The company can recruited also for campus recruiting that could bring a yield of highly
educated fresh-starters for the entry-level the organization could arrange seminars in the
top business schools.
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5. The company should facilitate online CV-posting system that is a very popular and
effective practice used by the top business organizations.
6. Telephone interviews can be used at any stage of the selection process, but are
particularly useful when the employer wants to screen out the least suitable candidates for
the role.
7. A presentation exercise could be useful if the employer wishes to assess candidates'
verbal communication skills.
8. Employers need to be aware of the possibility of discrimination occurring during all
stages of the selection process, and make every attempt to mitigate this risk.
9. Short listing against the job-related criteria is a key early stage of the selection process. If
the employer carries out the short listing stage effectively, this means that it will need to
interview and test only the most suitable candidates for the role.
10. Glory Industry should recruit employees with minimum computer knowledge which
will be an competitive advantage for them in terms of competition.
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6.3 Conclusions:
Glory Industries Ltd. is one of the leading RMG manufacturing companies in Bangladesh.
They provide exceptional products to their buyers to retain them. In Glory Industry, there
were no conflicts between workers and supervisors since I was doing my internship there.
This is because Glory Industry strictly follows the rules & regulations Imposed By BGMEA
and Bangladesh labor law. Interaction between Human resource departments with all other
department was quite well and they help each other to follow up the direction given by COO
to accomplish the task. Recently they are working on a new project where all departments
are working together to start the project as soon as possible.
In my 8 weeks of internship I see that the management of people is more difficult than the
management of machine because different people has different needs and it is the
responsibility of HR department to satisfy the needs of each individuals. The great limitation
of HR department is that they are given limited resources and they have to satisfy the
employee with this limited resource. From the outside many think that HR has no work and
they just do conventional work in each day and there is no variation in their way of work.
But the true is that HR officials have to do lots of homework in every phase of Employee
Life Cycle.
The HR department of Glory Industries Ltd. are always try to perform their job
efficiently. In fact, all the HR team are highly conscious about their responsibility. They are
maintaining a high quality work environment in accordance with the labor law of
Bangladesh.Workers get their wages in time. So the workers are satisfied and there is no
industrial dispute or labor unrest.
Moreover Glory Industry have the following facilities for smooth operation like Stand by
Generator to run the full factory, Fire protection system, Sufficient volume of water
reservoir at underground & overhead, Quality electrical cable with circuit breakers, Separate
toilets for male & female workers, Sufficient ventilation is provided by installing ceiling
fans, exhaust fans, large windows, Factory premises is always kept neat & clean, they do not
have any child labor, Doctor & Nurse are provided to take care of workers health, Canteen
for workers, Day care center and Work study center.
So, proper exercise of HRM practices can lead an organization towards the pick
ofachievement.
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Chapter: 7
Lessons from Internship:
I have followed various activities of the HR department of Glory Industries Ltd. (A Unit of
Sunman Group). which are described in brief. HR department implement various policy
provided by the corporate management of the Glory Industries Ltd. The main functions of
the HR department are human resource planning and development, recruitment of qualified
& experienced HR for the organization. HRD also facilitates to provide various information
to the corporate management. HRD implements the corporate rules and regulation to overall
organizations. I have learned how to recruit and select the worker/ employees of the
organization. I also have learned some rules & regulations of the HR department of the
organization which are related to-
File management.
Making monthly salary report.
Attend training session on Grievance.
Writing service book and auditing the file.
Data entry in several areas.
Documentary observed how to deal with different grievances.
Steps of the working process of different unit includes, (Cutting, production,
Washing, Embroidery etc.)
How to manage diversified workforce.
Checking leaves of the employees.
How they discuss among them on various internal issues.
How to behave with peers.
How to appreciate good performance and how to rebuke the workers while they
make any mistake.
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References:
1. DeCenzo, D.A., & Robbins, S.P. (2010). Fundamental of Human Resource
Management. 10th ed. USA: John Wiley & Sons Inc.
2. Dessler, G. (2014). Human Resource Management. 12th ed. New Jersey, USA:
Pearson Education, Inc.
3. Mathis, R.L., & Jackson, J.H. (2008). Human Resource Management. 12th ed. South-
Western: Thomson
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Appendices:
Appendix: 1.
Appendix: 2.
Certificate of age
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Appendix: 3.
Appendix: 4.
Appendix: 5.
Appendix: 6.
Appendix: 7.
Appendix: 8.