Programming
Bot Name Platform Features languages / Apps /
Built on a neural network
(one billion Wikipedia
words).
IBM Watson Conversation
- Python SDK
Service
Has three main
components: Intents,
Entities, Dialog
Understands natural
language.
Memory to maintain
coherence during long
Aivo’s own natural
conversations.
AgentBot language processing
Gathers customer
technology.
information to deliver
customized solutions.
Continuous evolution.
Clarifies intent.
Learns from
agent/customer live chats.
Analyses data either via the major cloud Helpdesk and
Blends machine learning API of your helpdesk or
Twyla A proprietary AI platform.
and rule-based methods. chat solution, or a secure Zendesk, Salesforce and
Answers questions, deflects
tickets.
Pypestream uses a
patented framework of
‘Pypes’ and ‘Streams’.
Pypestream’s Smart
Pypestream
Messaging Platform.
Natural Language
Processing and keyword
API plug-ins and integratios
parsing.
https://www.ladesk.
Live Agent - com/integrations-and-
com/features/
AI predicts case meta-data
and suggests the right
answers to your agents.
AI learns from every agent
Not exactly a chatbot interaction.
platform, but rather a deep
DigitalGenius learning agent efficiency Uses a deep neural
tool that works in any network model, word customer service software
language. vectors, statistical (Salesforce, Zendesk, etc).
operations.
Deep learning algorithms.
Conversation Engine
Speech Synthesis
Deep Learning
Reinforcement Learning
Speech Recognition
Goes beyond
understanding commands
A proprietary to understanding
Semantic Machines technology in your platform technology in your platform technology in your platform
Conversational AI conversations.
Extracts semantic intent.
Uses the Conversation
Engine's natural language
generation (NLG)
technology.
http://www.
semanticmachines.
com/technology
Intent models and tone
Artificial Intelligence classifications
Msg.ai Platform for Conversational Deep learning
customer support offerings.
Commerce Interactive Smart Cards
A/B Testing
Allows to use:
Entities
Intents
Context
wit.ai - Actions
Natural Language Process
(NLP)
intent classification
rasa NLU - Python
entity extraction
API.AI matches the query
to the most suitable intent
based on information
contained in the intent
(examples, entities used for
annotations, contexts,
parameters, events) and
the agent's machine
learning model.
Api.ai - -
API.AI transforms the query
text into actionable data
and returns output data as
a JSON response object.
Leverage predefined
knowledge packages
collected over several
years.
Technical details License Languages Project Link Channels Clients/Fields More information
Integration
Free
Standard
Node SDK
Premium
Java SDK https://www.ibm. speech https://www.youtube.
Healthcare, Finance, Legal,
- English, Japanese com/watson/developercloud image com/watch?
https://www.ibm. Retail, Fantasy Football
iOS SDK /conversation.html text v=1rTl1WEbg5U
com/watson/developercloud
Unity SDK
/conversation.html#pricing-
block
Telecommunications and
Cable Operators
Integrates with any CRM,
Use our REST API to E-Commerce and Online https://www.youtube.
internal system, human http://agentbot. English, Spanish, voice or messenger
integrate with your CRM http://agentbot.net/en/ Services com/watch?
chat and third party net/en/request-a-demo/ Portuguese channel
and other platforms. Banks and Financial v=KEHMP6TkbSU
application.
Services
Government
Is integrated with most Twyla is Software as a Web
Service (AI-as-a-Service) Facebook
https://www.youtube.
Live Chat solutions, like and so comes at a monthly https://www.twylahelps. Telegram Automation and self-service
English com/watch?
subscription cost, with no com/ customer support.
v=An4UmvqAx0Q
file upload. Liveperson. So no new up-front setup or installation Through messenger apps
processes or software. fees. and live chat
Pypestream mobile app
The Smart Messaging
An open and flexible API Brand apps/SMS By April 2016, the company
Framework
platform allows for custom had 500 businesses signed
Pypeconnect SDK
integrations and Contact Pypestream to https://www.pypestream. Web chat up and using the https://www.youtube.
Pypemanager English
development of 3rd party obtain current pricing. com/ messaging platform, com/watch?v=nfPxUXx7l2w
The Pypestream mobile
connectors, plugins and Messenger including Washington Gas
app
extensions. and Billboard.
IoT
website
Pype
14-Day Free Trial With All
Plans
39 languages
Plans (All-inclusive
LiveAgent is an all-in-one
$39/month)
customer support software.
https://www.ladesk. Downloadable/ Enterprise Email https://www.youtube.
https://www.ladesk. Ticketing. Live chat.
- licence https://www.ladesk.com/ Voice com/watch?
com/features/39- Support portal, Call center,
plugins/ SaaS licence Social v=kQlD4yvMcLU
translations-available/ Social network
Chat
management.
https://www.ladesk.
com/pricing/
Human + AI Customer
Human + AI Customer Email
Service is installed as a
Service is integrated https://www.digitalgenius. Social Media https://vimeo.
layer into your existing - English Customer Services
directly into the contact com/ Mobile Messaging com/185500903
center’s existing software. Live Chat
Interested in leveraging Interested in leveraging Interested in leveraging E-Commerce; Travel;
Conversational AI Conversational AI Conversational AI Concierge; Calendar;
http://www. text
Language Independent Business; Search;
semanticmachines.com/ voice
or product? Contact or product? Contact or product? Contact Productivity; and
Semantic Machines Semantic Machines Semantic Machines Automotive.
Leading brands across
many industries, including https://www.youtube.
Integrates with popular
- - English http://msg.ai/ messaging CPG, retail, auto, com/watch?
sports/entertainment and v=g1NIZKINZ_s
media.
Albanian, Arabic,
Azerbaijani, Bengali,
Bosnian, Bulgarian,
Burmese, Catalan,
Chinese, Croatian, Czech,
Danish, Dutch, English,
Estonian, Finnish, French,
Is available for developers Georgian, German, Greek,
Node.js client
to use with iOS, Android, Hebrew, Hindi, Hungarian, Used by over 65,000
Python client
Windows Phone, Raspberry Icelandic, Indonesian, voice developers to build https://www.youtube.
Ruby client Free https://wit.ai/
Pi, Python, C and Rust. Italian, Japanese, Korean, text applications and devices com/watch?v=tLdjaKkJK_8
On other platforms:
Latin, Lithuanian, that you can talk or text to.
HTTP API
JavaScript plugin. Macedonian, Malay,
Norwegian, Persian, Polish,
Portuguese, Romanian,
Russian, Serbian, Slovak,
Slovenian, Spanish,
Swahili, Swedish, Tagalog,
Tamil, Thai, Turkish,
Ukrainian and Vietnamese.
Insurance
HTTP api You can use rasa as a Banking
drop-in replacement for wit, Is an open source tool English, German https://rasa.ai/ Runs locally Health -
LUIS, or api.ai Telecoms
Travel
SDKs:
Android
Agent Demo Page
iOS
Actions on Google
Cordova
Facebook
HTML
Brazilian Portuguese, Slack
JavaScript
Chinese (Cantonese), Twilio IP Messaging
Node.js
Chinese (Simplified), Twilio
.NET
Free Chinese (Traditional), Skype Conversational Platform for https://www.youtube.
Unity
English, Dutch, French, https://api.ai/ Tropo bots, applications, services, com/watch?
Xamarin
https://api.ai/pricing/ German, Italian, Japanese, Telegram and devices. v=Om7tyGGemXI
C++
Korean, Portuguese, Kik
Python
Russian, Spanish, LINE
Ruby
Ukrainian. Spark
PHP (community
Alexa
supported)
Cortana
Epson Moverio
Twitter
Botkit
Java

Bot Name Platform
Microsoft Bot Framework
Features
Understands the user’s
intent.
To give your bot more
- human-like senses, you can
incorporate LUIS for natural
language understanding,
Cortana for voice, and the
Bing APIs for search.
Uses intents and entities.
Programming
languages / Apps / Technical details License Languages Project Link Channels Clients/Fields More information
Integration
Automatic translation to
more than 30 languages:
Afrikaans, Arabic, Bosnian
(Latin), Bulgarian, Catalan,
Chinese Simplified,
Chinese Traditional,
Croatian, Czech, Danish,
Dutch, English, Estonian,
Finnish, French, German,
Greek, Haitian Creole,
Hebrew, Hindi, Hmong
Bot Builder SDK (.NET The framework provides from your website or app to
Daw, Hungarian,
SDK and Node.js SDK.) the Direct Line REST API, text/SMS, Skype, Slack, https://www.youtube.
Is open source and Indonesian, Italian, https://docs.botframework. Is used to build and deploy
Bot Connector which you can use to host Facebook Messenger, com/watch?
available to all on Github. Japanese, Kiswahili, com/en-us/ high quality bots
Developer Portal your bot in an app or Office 365 mail, Teams and v=TUjnjMKGyDM
Klingon, Klingon (pIqaD),
Bot Directory website. other popular services.
Korean, Latvian,
Lithuanian, Malay, Maltese,
Norwegian, Persian, Polish,
Portuguese, Querétaro
Otomi, Romanian, Russian,
Serbian (Cyrillic), Serbian
(Latin), Slovak, Slovenian,
Spanish, Swedish, Thai,
Turkish, Ukrainian, Urdu,
Vietnamese, Welsh,
Yucatec Maya.

All LUIS applications are

centered around a domain-
specific topic or content
related.
Active learning.
Microsoft Language
Understanding Intelligent - Node JS SDK
You can use pre-existing,
Service (LUIS)
world-class, pre-built
models from Bing and
Cortana.
Deploy models to an HTTP
endpoint with one click.
LUIS returns easy-to-use
JSON.
A block is a basic building
block of your bot. It consists
of one or more message
cards that are sent together
Chatfuel - to a bot user.
You can link blocks with
each other using buttons in
text cards or in gallery
cards.
AIML (Artificial Intelligence
Markup Language)
Pandorabots - Python
Includes A.L.I.C.E.
Activate your language
understanding models from
LUIS offers a set of your application on any Is designed to enable
C# SDK https://www.microsoft. https://www.microsoft.
programmatic REST APIs English, French, Italian, device. developers to build smart
Python SDK com/cognitive-services/en- com/cognitive-services/en- https://www.youtube.
that can be used by German, Spanish, Brazilian applications that can
us/language- us/language- com/watch?
developers to automate the Portuguese, Japanese, You can incorporate LUIS understand human
Android SDK understanding-intelligent- understanding-intelligent- v=jWeLajon9M8
application creation Korean and Chinese. for natural language language and accordingly
service-luis#pricingoptions service-luis
process. understanding, Cortana for react to user requests.
voice, and the Bing APIs for
search.
Albanian, Arabic,
Azerbaijani, Bengali,
Bosnian, Bulgarian,
Burmese, Catalan,
Chinese, Croatian, Czech,
Plugins:
Danish, Dutch, English,
Google search
Estonian, Finnish, French,
Bing search You can send message
Georgian, German, Greek,
JSON API with text cards, image More than 360,000
Hebrew, Hindi, Hungarian,
RSS Import cards, galleries and plugins chatbots have been created https://www.youtube.
Icelandic, Indonesian,
Subscribe plugin - Free https://chatfuel.com/ using Chatfuel, serving com/watch?
Italian, Japanese, Korean,
Digest more than 17 million users v=mD6I1dXgzvA
Latin, Lithuanian,
IFTTT Facebook Messenger and globally
Macedonian, Malay,
Zapier Telegram
Norwegian, Persian, Polish,
User input
Portuguese, Romanian,
Live Chat
Russian, Serbian, Slovak,
Slovenian, Spanish,
Swahili, Swedish, Tagalog,
Tamil, Thai, Turkish,
Ukrainian, Vietnamese
Common use cases include
advertising, virtual
AIaaS assistance, e-learning,
SDKs:
The Pandorabots API Chatbots built and hosted entertainment and
Java
allows you to integrate our a free, ten day trial on the with Pandorabots appear in education. Academics and
Node.js
bot hosting service and Developer Plan https://www.pandorabots. messaging and native universities use the
Multilingual
natural language com/ apps, the web, games, platform for teaching and
Ruby
processing engine into your https://developer. social networks, and research.
PHP
own application. pandorabots.com/#plans connected devices.
Go
text or voice chats with
consumers

The program selects the

closest matching response
by searching for the closest
matching known statement
ChatterBot - that matches the input, it
then chooses a response
from the selection of known
responses to that
statement.
Octane.ai - Real-time analytics
The platform allows you to
create a chatbot and train it
by entering questions and
Rebot.me - corresponding answers. It
also offers a chat log so
that you can see the results
of previous conversations.
The basic functionality let’s
you welcome new users,
send them content,
schedule posts, set up
ManyChat - keyword auto-responses
(text, pictures, menus),
automatically broadcast
your RSS feed and much
more.
FlowXO - https://flowxo.com/features https://flowxo.com/services
ChatterBot is a Python
http://chatterbot.
library
readthedocs.
io/en/stable/#process-flow-
Has direct support for
diagram
integration with Django
- -
- -
No coding required. - Free
- https://flowxo.com/pricing
BSD 3-clause license
language independent
https://opensource.
org/licenses/BSD-3-Clause
- -
Azerbaijani, Dutch, English,
French, Italian, Portuguese,
- http://rebot.me/
Russian, Romanian,
Spanish, Tagalog, Turkish
- https://manychat.com/
Multiple language support
http://chatterbot.
readthedocs.io/en/stable/
https://octaneai.com/
http://rebot.me/ website
For Messenger, Slack,
https://flowxo.com/
SMS, Telegram & Web
Makes it possible to
Console https://media.readthedocs.
generate responses based
API org/pdf/chatterbot/latest/cha
on collections of known
Speech recognition tterbot.pdf
conversations
Octane AI chatbots help
businesses, brands and
individuals with tasks such
as customer support,
showing off content,
Facebook Messenger -
showcasing merchandise,
answering frequently asked
questions, letting customers
subscribe to notifications
and more.
The business applications
for a Rebot.me chatbot will
https://www.youtube.
be limited. It might work for
com/watch?
a bot that is tightly focused
v=63LEU5cpAEY
on a narrow domain of
possible topics.
You can use this to send
news, content updates, https://www.youtube.
Facebook Messenger valuable notifications or com/watch?
anything else, that your v=FkHdMnD2518
users subscribed to.
Local services: Bookings,
updates, appointment
reminders & collection
alerts
Financial & legal: Quotes,
applications, case updates,
calculators & information
Business: Internal tools,
employee relations, https://www.youtube.
automation, recruitment & com/watch?
reporting v=Or9OyEAeZBI
Brands: Competitions, viral
marketing, events, product
launches & coupons

Logistics
Ecommerce
Leisure
Everywhere
Gupshup’s messaging
platform is used by over
30,000 businesses, leading
companies such as
FlipKart, OLA, Facebook,
Twitter, ICICI, HDFC and
ZeeTV. Gupshup’s platform
A built-in wit.ai integration handles over 4 billion
for Natural Language messages per month and
Processing over 150 billion cumulative.
IDE Bot Builder for For your customized
Templates available for Facebook, Telegram, Gupshup also developed a https://www.youtube.
Messaging APIs developers pricing, please write to https://www.gupshup.
Gubshup - popular business English Skype, Slack and many smart-messaging app, com/watch?
Bot Platform Flow Bot Builder for non Gubshup at io/developer/home
categories Hindi other messaging platforms Teamchat, which v=VQXqZuKMSe4
developers support@gupshup.io
introduced patent-pending
https://www.gupshup. “smart” messages in 2014,
io/developer/ide only now being offered by
other messaging apps.
Gupshup’s bot platform
provides tools for the entire
bot lifecycle enabling
developers to quickly and
easily build, test, deploy,
monitor and track bots.
 Programming
Bot Name Platform Features languages / Apps / Technical details License Languages Project Link Channels Clients/Fields More information
Integration
We work with Nike,
Starbucks, HP, Lifenet, KIA,
Prudential, Ad Council,
Hilton and others. We have
partnerships with
Transcosmos, R/GA,
Visual Bot builder Bimyou, IPG Media Lab,
We support Facebook
Easily leverage Natural and few other agencies and
Messenger, Kik, Telegram,
Language Processing organizations.
LINE, SMS or your own https://www.youtube.
(NLP) engines wit.ai and
Reply.ai - Integrate with your backend - hello@reply.ai - https://www.reply.ai/ chat screen. We use native com/watch?
api.ai for your advanced We facilitative business to
custom UI elements in each v=P7T_gSXA3Rw
use cases consumer communication
channel. Web widget
Analytics at scale, allowing
available too.
businesses to optimize and
grow conversations with
their customers cross
channels, markets, and
languages, all while
maintaining the highest
security standards.
Hotword Detection (no If you want to give it a try,
ChatFlow uses a simple
internet required) you can sign up for the beta Alexa
drag-and-drop interface that
Semantic Parsing here. The team plans to Facebook Messenger
ChatFlow liberates visually describes a
Natural Language follow Atlassian’s freemium Kik
developers to focus on the dialogue and at the same Kitt.ai’s ChartFlow helps https://www.youtube.
KITT.AI ChatFlow Understanding model with free or cheap English http://kitt.ai/ Skype
dialogue flow, rather than time implements the flow you build better chatbots com/watch?v=NbvPPEKgvjI
Conversational Engine access for individual Slack
the code. that can be executed on the
(multi-turn) developers and small Telegram
server as the dialogue is
Neural network powered teams, and higher charges Twilio
designed.
machine learning model for enterprise customers.
Keyword detection
Recipes
RSS Feeds
No coding is required, the
Variables The team believes in
team offers an intuitive, It's Alive is a Facebook https://www.youtube.
Subscriptions decision trees and buttons
It's Alive - drag and drop interface, Free English https://itsalive.io/ Facebook Messenger page chatbot building com/watch?
Instant notification that drive users towards the
that helps you during your platform. v=9coP66DrRnQ
Schedule answer they are looking for.
building process.
Manage & organize
Activity
Analytics
Ability to control local
Powerful pattern matching
machines via
Simple rule layout
popen/tcpopen/jsonopen.
C-style general scripting
Ability to read structured
Built-in WordNet dictionary
Rules are created in JSON data from websites.
Extensive extensible
program scripts through a Postgres and Mongo MIT License
ontology
process called dialog flow databases support for big ChatScript is the basis for
Data as fact triples enables UTF8 support allows scripts https://github.com/bwilcox- https://www.youtube.
ChatScript - scripting. These use a data or large-user-volume https://github.com/bwilcox- - natural language company
inferencing and supports written in any language 1234/ChatScript com/watch?v=IjKDO3ThlSc
scripting metalanguage chatbots. 1234/ChatScript/blob/maste for a variety of tech startups
JSON representation
(simply called a "script") as ChatScript runs on r/license.txt
Rules can examine and
their source code. Windows, Linux, Mac, iOS,
alter engine and script
or Android
behavior
It has integrated tools to
Remembers user
support maintaining and
interactions
testing large systems.