Professional Documents
Culture Documents
INTENTIONS IN LEARNING-DRIVEN
AND DEMAND-DRIVEN INTERNA-
TIONAL ASSIGNMENTS: THE ROLE
OF REPATRIATION CONCERNS,
SATISFACTION WITH COMPANY
SUPPORT, AND PERCEIVED CAREER
ADVANCEMENT OPPORTUNITIES
G Ü N T E R K . S TA H L , C H E I H W E E C H U A ,
PA U L A C A L I G I U R I , J E A N - L U C C E R D I N , A N D
M A M I TA N I G U C H I
Correspondence to: Günter K. Stahl, INSEAD, Boulevard de Constance, 77309 Fontainebleau Cedex, France,
Phone: +33 (0)1 60 72 41 77, Fax: +33 (0)1 60 72 40 49, E-mail: guenter.stahl@insead.edu
Human Resource Management, Spring 2009, Vol. 48, No. 1, Pp. 91– 111
© 2009 Wiley Periodicals, Inc.
Published online in Wiley InterScience (www.interscience.wiley.com).
DOI: 10.1002/hrm.20268
92 HUMAN RESOURCE MANAGEMENT, SPRING 2009
s companies are moving toward students from top schools in North America
Although top managers often claim that newly acquired skills. Other stud- claim that global
global mobility and international experience ies found that 74 percent of repat-
are highly valued assets and a prerequisite riates did not expect to be working mobility and
for promotion into senior management, the for the same company within one
international
career implications for employees returning year after returning to their home
from an international assignment are often country, 42 percent had seriously experience are
disappointing. Research suggests that many considered leaving the company,
companies lack effective expatriate manage- and 26 percent had been actively highly valued assets
ment and repatriation practices and usually searching for alternative employ-
and a prerequisite
fail to integrate international assignments ment (Black et al., 1992). Those
with long-term career development and suc- who stay often become frustrated for promotion into
cession planning (Black et al., 1999; Caligiuri because they have to deal with
& Lazarova, 2001; Riusala & Suutari, 2000; “xenophobic responses” from senior management,
Stahl & Cerdin, 2004). Due to poor career colleagues or supervisors or sim-
ply because there are limited op- the career
planning, repatriates are often placed in a
holding pattern and assigned jobs that are portunities for using their newly implications for
available without regard to the individual’s acquired knowledge and skills
abilities and preferences (Harvey & Nov- (Adler, 2002). employees returning
icevic, 2006). Not surprisingly, the majority If companies consistently mis-
of repatriates report dissatisfaction with the manage international assignees from an international
repatriation process. Studies of the repa- and fail to integrate international
assignment are
triation experience of international assignees assignments into long-term ca-
show that repatriates often feel that their reer paths, as the above evidence often disappointing.
international assignment had a negative ca- suggests, then why do employees
reer impact, that their reentry positions have continue to pursue international
less authority and are less satisfying than the careers? To explain this paradox,
positions they held abroad, and that their researchers have suggested that employees
home organizations do not value their in- may accept an international assignment
ternational experience (Adler, 2002; Bolino, because they see it as a chance to gain the
2007; Hammer, Hart, & Rogan, 1998; Stroh, additional skills and experience needed to
Gregersen, & Black, 1998). increase their marketability to other pro-
As a result of traumatic repatriation experi- spective employers (Stahl, Miller, & Tung,
ences or limited career advancement opportu- 2002; Tung, 1998). This is in line with new
nities, a substantial percentage of expatriates career perspectives, such as Schein’s (1996)
leave the company upon completion of the concept of the “internal” or “protean” (Hall,
international assignment. Past research on 1996), “aspatial” (Roberts, Kossek, & Ozeki,
U.S. companies suggests that between 20 and 1998), “multidirectional” (Baruch, 2004), or
countries or regions, as well as longer-term (Black et al., 1999; Dowling, Festing, &
assignments that constitute an integral part Engle, 2008). They also tend to remain in
of the career development planning for high- closer contact with key people in the home
potential young managers. From the compa- organization through formal mentoring pro-
ny’s perspective, many assignments combine grams or informal coaching relationships
both elements, but in most cases, one dimen- (Harvey & Novicevic, 2006). From the indi-
sion dominates (Evans et al., 2002). vidual’s perspective, this significantly reduces
Although there seems to be consensus the amount of career uncertainty and
about the motives for international transfers, career risk associated with an international
very little research has been done with regard assignment.
to the importance of learning-driven versus Functional assignees, by contrast, are less
demand-driven assignment objectives and likely to be part of the company’s formal lead-
their implications for the way international ership development programs or
assignees perceive the career management succession planning activities. The
process and, ultimately, whether they remain lack of face-to-face communication The lack of face-to-
with the organization. We propose that in- with key persons in the domestic face communication
ternational assignees with learning-driven or organization and loss of domestic
developmental assignment goals (henceforth, social capital can make integrating with key persons
developmental assignees) and assignees with an international assignment into
demand-driven or task-related assignment the career management process in the domestic
goals (henceforth, functional assignees) may more difficult (Gregersen & Black, organization and
have different perceptions that ultimately in- 1995; Harvey, 1989), especially
fluence their turnover intentions. since the length of assignment is loss of domestic
generally longer for this group of
international assignees. Function- social capital can
Differences in Repatriation Concerns,
al assignees are thus more likely
Satisfaction With Company Support, make integrating
to be out of sight from the home
Perceived Future Career Advance- organization (Harvey & Novicevic, an international
ment Opportunities, and Turnover 2006). Furthermore, although the
Intentions organization needs technical and assignment into the
There is reason to believe that the career functional experts, there is a risk
career management
management of developmental assignees is, that their knowledge and skills
in some ways, easier than for functional as- will become obsolete or are no process more
signees. Developmental assignees are, on longer needed by the end of their
average, relatively young, mobile, and seen international assignments, which difficult.
as having high potential—attributes that fa- makes it difficult for the company
cilitate the transition back into the home or- to fit them back into the organiza-
ganization. They are thus unlikely to be seen tion (Caligiuri & Lazarova, 2001). As a result,
as being “hard to fit back into the company” they may find themselves placed in a hold-
(O’Boyle, 1989, p. B1). Also, they often know ing pattern upon return (Hammer et al., 1998;
their next assignment well in advance of Harvey, 1989). We hypothesize:
completing the international assignment, es- H1a: Developmental assignees will report
pecially if the assignment is part of a formal lower repatriation concerns than function-
management development or succession- al assignees.
planning program, and the expatriate is well H1b: Developmental assignees will be more sat-
aware that he or she is being groomed for a isfied with company support than functional
given position (Caligiuri & Lazarova, 2001). assignees.
Furthermore, developmental assignees are H1c: Developmental assignees will perceive bet-
less likely to fall victim to the out-of-sight, ter career advancement opportunities with
out-of-mind syndrome because the dura- their existing company than functional
tion of their assignments is usually limited assignees.
ment and growth opportunities inside the ee to stay. Yan et al.’s (2002) analysis of the
company relative to those available outside social exchange relationship between the
the company. international assignee and the organiza-
Of the factors suggested in the litera- tion suggests that “success in repatriation is
ture that may affect repatriate turnover, determined not only by organizational ar-
the repatriate’s satisfaction with how well rangements made at the individual’s reen-
the company plans and manages the re- try but also by the extent to which such
patriation process consistently emerged arrangements are in accordance with the
in empirical studies as the most important individual’s expectations in the expatria-
(Lazarova & Caligiuri, 2001; Stroh, 1995; tion stage” (p. 373).
Tung, 1998). This research suggests that if The idea that the expatriation and re-
the organization effectively addresses po- patriation experiences are inher-
tential repatriation problems in advance, ently related is consistent with
Of the factors
repatriate turnover will occur less often. studies that have found that the
The underlying assumption is that repa- availability of organizational sup- suggested in
triates who perceive they have more sup- port and career development pro-
port from their organization will be more grams during the international as- the literature
committed to that organization—and thus signment is an important factor in
will be more likely to stay (Lazarova & Ca- repatriates’ decisions to stay with that may affect
ligiuri, 2001). These ideas are in line with the company. Studies have shown repatriate turnover,
Yan et al.’s (2002) model of the role that that expatriates who see a strong
psychological contract fulfillment plays in connection between their inter- the repatriate’s
the exchange relationship between the in- national assignments and their
ternational assignee and the organization. long-term career paths are more satisfaction with
According to this model, any mismatch of likely to stay with the company
how well the
the two parties’ expectations for an inter- upon repatriation (D. C. Feldman
national assignment can result in assign- & Thomas, 1992; Lazarova & company plans
ment failure, both from the perspective of Caligiuri, 2001; Stroh, 1995). The
the organization (e.g., repatriate turnover) key issue here is that the interna- and manages
or the individual (e.g., career derailment). tional assignee’s perception about
the repatriation
Yan et al. (2002) argue that organization- the availability or usefulness of the
individual alignment is a dynamic process, company’s support and career de- process consistently
since changes in the individual, organiza- velopment practices, rather than
tion, and environment can occur during an objective assessment of wheth- emerged in
the international assignment. For example, er certain practices are effective,
empirical studies as
as a consequence of changes in the busi- has an influence on whether the
ness environment, such as restructuring or international assignee will stay or the most important.
a merger, an international assignee’s former leave (Lazarova & Caligiuri, 2001).
job may be cut, or his or her contact with a Collectively, these arguments sup-
mentor in the home organization might be port the following hypotheses:
lost—both of which could cause the indi-
H3a: Satisfaction with company support during
vidual to fall out of the loop on key career-
international assignments is negatively re-
planning decisions back home. Thus, the
lated to turnover intentions.
original match in loyalty expectations falls H3b: Repatriation concerns are positively related
apart. Conversely, a company may wish to to turnover intentions.
have a continuing relationship with an in-
ternational assignee because he or she has Organizations should expect some natu-
acquired valuable skills and is seen as hav- ral attrition from international assignees as
ing high potential. The company may thus they would from other high-demand pro-
offer career advancement opportunities fessionals in their organizations (Caligiuri
and other incentives to induce the employ- & Lazarova, 2001). In particular, if interna-
dentiality. The response rates for the German, current international assignment out of a
French, U.S., Singaporean, and Japanese sam- list of eight possible objectives. The two
ples were 46%, 38%, 34%, 50%, and 39%, items measuring developmental assignment
respectively. goals were: “to gain experience, skills, and
Table I shows the demographic profiles exposure for future positions within the par-
of the international assignees who partici- ent company” and “to gain experience, skills,
pated in the study across the two types of and exposure for future positions within
assignees. The typical respondent was a col- the foreign operations of the company.” If
lege-educated, married male in a manage- the respondent selected either or both of
rial position who had been on the assign- these developmental assignment goals, he
ment for less than three years and had a or she was categorized as a “developmental
career emphasis that was either on inter- assignee.” Otherwise, the respondent was
national assignments or a mixture of do- categorized as a “functional assignee.” To
mestic and international responsibilities. test for the moderating effects of assignee
The group of functional assignees was com- type, we created a dummy variable, Assignee
posed of individuals who had been sent Type. Functional assignees were coded 0, and
abroad for various reasons (e.g., knowledge developmental assignees were coded 1.
transfer, coordination, and control) but for
whom learning and development were not
Satisfaction With Company Support
stated goals of the assignment. These indi-
viduals could be from all levels within the We measured this variable with a five-item
organization. The group of developmental scale, which included a Likert scale that
assignees was composed of employees who ranged from 1 to 5, where 1 = highly dissatis-
had been sent on the international assign- fied, 3 = neutral, and 5 = highly satisfied. A
ment to gain exposure and experience for sample item is “How satisfied are you/were
future positions either within the parent you with your company’s support concern-
company or within foreign operations. In ing the predeparture preparation for the
almost all cases, these individuals had been requirements of your new job?” Cronbach’s
posted abroad with multiple objectives, but alpha for this scale was .78.
the main purpose was professional devel-
opment (i.e., learning-driven). As indicat-
ed by Table I, the two groups of assignees Repatriation Concerns
were remarkably similar in terms of demo- We measured this variable with a five-item
graphic characteristics and most aspects of scale with options ranging from 1 to 5,
their international assignments. The main where 1 = highly concerned, 3 = neutral, and
difference, apart from assignment motives, 5 = not concerned. A sample item is “How
was that developmental assignees were on concerned are you about limited opportuni-
average younger and occupied more junior ties for using your newly acquired knowl-
positions within the company. This group edge and skills upon repatriation?” Items
also consisted of a relatively greater per- in this scale were reverse-coded. Cronbach’s
centage of assignees who were single and alpha was .76.
without children, and had a slightly larg-
er percentage of females compared to the
group of functional assignees. Within-Company Career Advancement
Opportunities
Measures We measured this variable by a single
item. The Likert scale ranged from 1 to 5,
Type of Assignment
where 1 = highly unlikely, 3 = neutral, and
We assessed the company reasons for trans- 5 = highly likely. The item read, “In your
ferring the employee abroad by asking re- opinion, what is the likelihood that suc-
spondents to select the objective(s) of their cessful performance in your current interna-
Human Resource Management DOI: 10.1002/hrm
100 HUMAN RESOURCE MANAGEMENT, SPRING 2009
TABLE I Continued*
Career Emphasis
Domestic operations 11.1 8.0
Mixture of domestic and international assignments 51.3 58.9
International assignments/responsibilities 37.6 33.1
Nationality
German 32.8 30.4
Singaporean 14.6 12.6
French 23.7 33.4
American 12.5 12.6
Japanese 16.4 11.0
Time on Current Assignment
< 1 year 28.6 30.4
1–2 years 39.2 43.5
> 3 years 32.2 26.1
*Since some respondents cannot be categorized into one of the two types of assignees due to missing data, the total usable sample size
of this study is 1,771.
**Respondents were instructed to indicate multiple company objectives for sending them on their current international assignment.
To test Hypothesis 4, whether the ante- prospects within the organization, and as-
cedents of turnover intentions differ across signee type. In the third step, we entered the
the two groups of international assignees, we interaction terms between assignee type and
conducted a moderated hierarchical regres- each of the three predictors in step two. As
sion analysis. In the first step, we entered the nonsignificant interaction terms in Table
gender, tenure with the current firm, position III indicate, type of assignee does not seem to
level, time on the international assignment, moderate the relationships between the an-
and respondent nationality dummy variables tecedent variables and turnover intentions.
to control for individual-level differences and This finding suggests that satisfaction with
country-of-origin effects. In the second step, the company-provided support, repatriation
we entered satisfaction with company sup- concerns, and perceived career advancement
port, repatriation concerns, perceived career opportunities within the company relative to
Human Resource Management DOI: 10.1002/hrm
104 HUMAN RESOURCE MANAGEMENT, SPRING 2009
4.5
4.0
3.5
3.0
Mean
2.5
2.0
1.5
1.0
0.5
0.0
Satisfaction Repatriation Inside Career Outside Career Perceived Gap Turnover
with Company Concerns Opportunities Opportunities between Inside Intentions
Support (p < .001) and Outside Career
(n.s.) (p < .001) (p < .01)
(n.s.) Opportunities
(p < .001)
those available outside the company are im- assignees than for developmental assignees
portant factors in predicting international as- (see Figure 1). One explanation is that the
signees’ turnover intentions regardless of the perceived career advancement opportunities
type of assignee. Hence, we found no support outside the company—which are greater for
for Hypothesis 4. developmental assignees—are a more power-
ful predictor of turnover intentions than the
Discussion perceived gap between inside and outside ca-
reer opportunities. Another possibility is that
Key Findings and Implications for developmental assignees may place greater
importance on future career advancement op-
Future Research
portunities compared to functional assignees.
This study begins to disentangle the experi- With internally driven career motivations,
ences of expatriates across different catego- developmental assignees may be more willing
ries of functional (i.e., demand-driven) and to leave (Lazarova & Cerdin, 2007). In other
developmental (i.e., learning-driven) assign- words, developmental assignees are more
ments. Compared to functional assignees, career-oriented and may be more likely to be
developmental assignees perceive their future proactive in their career management strate-
career advancement opportunities with their gies and behaviors than the group of func-
existing employer to be better and are also tional assignees. Another possibility is that
more optimistic about their career prospects turnover intentions may have more to do
with other possible employers. With respect with how one perceives oneself (e.g., mobile,
to predicting turnover intentions, develop- high potential) rather than the category in
mental assignees are more inclined to leave which one is placed. The very individuals our
their companies than functional assignees, study categorized as functional may perceive
presumably because they would have better themselves to be developmental regardless of
career opportunities available outside their the nature of the tasks of their assignment.
companies. Surprisingly, however, our data In general terms, this study found that
suggest that the perceived gap between the there are important similarities between
career opportunities inside and outside the developmental and functional assignees,
company is significantly greater for functional especially with respect to their concerns
R 2 .04 .04
R 2 .11 .08
Step 3: Interaction Effects
Assignee type × satisfaction with company support n.a. –.05
Assignee type × repatriation concerns n.a. –.08
Assignee type × within company career advancement n.a. –.12
opportunities
R 2 n.a. .00
Overall R .38 .35
Overall R 2 .15 .12
2
Overall adjusted R .14 .11
Overall F 21.50*** 13.91***
Notes:
For the regression to test Hypotheses 3a–c, N=1,534.
For the regression to test Hypothesis 4, N=1,546.
*p <.05.
**p <.01.
***p <.001.
While some repatriate turnover is expect- tal variables such as available home-country
ed, in most cases, it is detrimental because employment opportunities.
it inflicts a costly expense in terms of time, Another limitation of this study is meas-
money, and human capital (Caligiuri & La- urement of the self-reported independent
zarova, 2001; Stahl et al., 2002). Also, since and dependent variables. We attempted to
international assignees acquire valuable tacit reduce potential biases that may result from
knowledge and social capital during their as- self-reported variables. For example, we as-
signments, opportunities for reverse knowl- sessed the demographic and control varia-
edge transfer, organizational learning, and bles at the front end of the survey and placed
global coordination are often lost (Downes the self-rated criterion measure at the end of
& Thomas, 1999; Lazarova & Tarique, 2005). the survey in an effort to reduce self-gener-
Finally, high turnover rates among repatri- ated validity (J. M. Feldman & Lynch, 1988).
ates may discourage other em- While only self-reports can measure turnover
ployees—especially those desig- intentions, future studies may include inde-
While only self- nated as high potentials—from pendent variables assessed through a diver-
accepting an international assign- sity of measures, such as objective measures
reports can measure
ment for fear that it may result of organizational support practices or super-
turnover intentions, in a negative career move (Tung, visors’ ratings of career opportunities.
1988). Future research should ex-
future studies may amine ways to alleviate repatria- Managerial Implications
tion concerns among the group
include independent
most critical for the future growth This study has several practical implica-
variables assessed of firms—the developmental as- tions, especially with respect to the way
signees. in which expatriates are managed. From
through a diversity the organization’s point of view, employees
who have been posted abroad for leadership
of measures, Limitations
development purposes and career enhance-
such as objective Strengths of this study are the ment are probably the most important to
national diversity of expatriates retain. These assignees are often groomed for
measures of surveyed and the associated gen- higher-level positions within the global or-
eralizability. The sample size was ganization, and retaining them is critical to
organizational large with ample statistical power. the company’s leadership development and
Despite this large sample size, succession planning efforts (Caligiuri & Laz-
support practices
however, we were unable to ex- arova, 2001; Evans et al., 2002). Although
or supervisors’ plain much of the variance in these individuals are usually not sent solely
turnover intentions. This limita- for developmental purposes, the nature of
ratings of career tion of the study suggests that their assignments means that they have ac-
we have not included potentially quired knowledge, skills, and social capital
opportunities.
relevant independent variables. by the end of their stints abroad that make
Future studies should examine them valuable assets. An international as-
the full array of variables Lazarova and Cer- signment of this type represents a significant
din (2007) suggest. In addition to the orga- human capital investment, and turnover
nizational variables this study examined, po- upon repatriation is detrimental not only to
tentially relevant predictors of international the company’s leadership development and
assignee turnover (or turnover intentions) succession planning efforts, but also to its
include individual-level variables, such as entire globalization plans. Yet, as this study
proactive career development behaviors or has shown, these developmental assignees
changes in the expatriate’s career orientation are most likely to quit. By enabling high-
as a result of the international assignment potential employees to acquire international
(e.g., from a focus on career advancement to experience and other transferable—and trad-
a more balanced lifestyle), and environmen- able—skills, companies are automatically
making them more valuable for the external tion goals and its HRM policies and practices,
labor market. Companies should pay special more than half said they did so because of a
attention to these high-risk repatriates. lack of long-term career planning. Of the vari-
How can companies that use internation- ous aspects of the expatriation and repatriation
al assignments as a career development tool process this study examined, respondents ex-
make sure they get an adequate return on their pressed by far the greatest dissatisfaction with
investments? While there are no guaranteed the long-range planning of their repatriation.
recipes for lowering turnover intentions, the Various career-development practices can
growing literature on talent management best assist companies in successfully career-pathing
practices (e.g., Michaels, Handfield-Jones, & international assignees, including managing
Axelrod, 2001; Stahl et al., 2007) has identified assignees’ career expectations, providing ca-
a number of approaches that can help compa- reer-path information, organizing participation
nies retain high-potential employees. These in networking activities that allow assignees
include the development of a compelling to stay in touch with key people in the home
“employee value proposition” (Chambers et organization, providing ongoing
al., 1998; Lawler, 2003), which is top manage- coaching, establishing mentor re-
ment’s explanation of why a smart, energetic, lationships between expatriates Integrating
and ambitious person might want to join (or and executives from the home lo- international
remain with) the company. A value proposi- cation, and improving expatriates’
tion that would resonate with international as- career self-management skills (e.g., assignments with
signees and enhance the company’s ability to Dowling et al., 2008; Mendenhall,
attract high-caliber staff for global assignments Kühlmann, Stahl, & Osland, 2002; long-term career
and to retain them after repatriation would Selmer, 1999). Most important,
development
include aspects such as long-term career plan- senior management must aggres-
ning and growth opportunities, mentoring, at- sively—and credibly—demonstrate seems to be the
tention from senior management, an exciting that it values international exper-
reentry job with international responsibilities, tise and that such experience will most critical
and a culture in which international experi- enhance one’s career advancement
variable in retaining
ence is valued. Developing a compelling inter- and prestige within the organiza-
national assignee value proposition requires a tion. In a study by Lazarova and international
clear understanding of the factors that push Caligiuri (2001), repatriates rated
and pull employees toward an international as- visible signs that the company val- assignees and
signment and of the concerns employees may ues international experience and
facilitating
have about the repatriation and career devel- that it is beneficial to one’s career as
opment process. Developing such a tool would the most important element in the repatriation
be an important step toward designing human international HRM system. Unfor-
resource management policies and career de- tunately, we found that a substan- success.
velopment and support systems that align the tial proportion of the international
company’s interests with those of its interna- assignees surveyed felt that their
tional assignees. company did not appreciate their internation-
In terms of company support and career al experience.
development programs, integrating interna- While well-designed career development
tional assignments with long-term career de- and support programs and developing a cul-
velopment seems to be the most critical vari- ture that values international experience can
able in retaining international assignees and help in the effective repatriation and reten-
facilitating repatriation success (Bolino, 2007; tion of international assignees, it is clear that
Harvey & Novicevic, 2006; Riusala & Suutari, in some cases companies will not be able to
2000). In a study of German expatriates (Stahl retain certain repatriates, no matter how so-
et al., 2002), of the more than 200 expatriates phisticated their career development and re-
who indicated that they perceived a gap be- patriation management programs. In cases
tween their company’s stated internationaliza- where international assignees have acquired
valuable new skills, increased their market- other opportunities that help them achieve
ability, and perhaps gained a completely new their personal growth and career goals.
perspective on life as a result of their inter- In conclusion, given the rise of globali-
national experience, they may be leaving to zation and the dynamic changes occurring
pursue new opportunities for both monetary within the global economy, international ex-
gains and self-fulfillment (Harvey, 1982). As perience is becoming a critical asset for glo-
Lazarova and Cerdin (2007) have pointed bal organizations. International assignment
out, in an era of diminished trust between experience is valuable and hard to imitate. In
employers and employees, with “boundary- the right context, it can create competitive
less” careers on the rise, why should compa- advantage—both for the individuals and for
nies expect international assignees to stay the companies that employ them. To ensure
with them if better opportunities are available that both the international assignee and the
elsewhere? From this perspective, it is argu- organization will benefit from the experi-
able whether organizations lose internation- ence, companies need to design effective ex-
ally experienced managers and profession- patriate support systems and career develop-
als because they are not providing enough ment programs, and they need to cultivate
support. Rather, they may be losing them a culture that genuinely values international
because the managers are leaving to pursue experience.
CHEI HWEE CHUA is a PhD candidate in the Sonoco International Business Department
of the Moore School of Business at the University of South Carolina. Prior to coming to
the United States, she worked at INSEAD (Singapore and France) as a research associate
at PSA Corporation (Singapore) in management training and career development. She
obtained her bachelor’s degree at the NUS Business School (Singapore) and master’s
degree at Lund University (Sweden). Her research interests include strategic international
human resource management, management of mergers and acquisitions, and the role of
social capital in cross-border transfer of organizational practices within MNCs.
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