28th May, 2018

Ref: IIPL/QB/VS/280518

Mr. Shahid

Natura Industries

Ahmedabad, Gujrat.

Proposal for QuikrBiz Software License & Services

This is with reference to your requirement for our Billing software & Quikrvisit solution
to manage your complete business only by one plate form.

On the basis of our discussions, please find enclosed our commercial proposal for
your perusal.

Should there be any query/clarification, please feel free to contact me.

Look forward to a long term and mutually beneficial relationship.

Thanking you,

With warm regards,

Divya Mohla
Sales Executive
 PROPOSAL
FOR

QUIKRBIZ APPLICATION
(Billing software and Quikr Visit)

PRODUCT LICENCES AND SERVICES

Submitted to

Natura Industries

Ref: IIPL/QB/VS/03184 Confidential Page | 1

Table of Contents

1. Summary ......................................................................................................................................... 3
2. The Company .................................................................................................................................. 4
3. The Solution –QuikrBiz ................................................................................................................... 5
4. Deployment Options....................................................................................................................... 6
5. Services Offered.............................................................................................................................. 7
6. Requirements from Client .............................................................................................................. 8
7. Delivery Schedule ........................................................................................................................... 8
8. Commercials ................................................................................................................................... 9
9. General Terms and Conditions ..................................................................................................... 10

IIPL/QV/VS/02184 Confidential Page | 2

1. SUMMARY
Managing sales operation, when your team is in the field, has always been a challenge. During
every customer visit, it takes time due to lot of paper-work and also verifying details with the
back end team. Many a times, orders booked from customers with huge outstanding; or orders
booked for products, which are not available in the stock. Some sales people take advantage of
not being monitored, when in the field and claim conveyance without visiting customer sites.

Every one of these affects sales performance and also adds to the cost of sales.

QuikrBiz is a unique product designed to resolve these problems in such a way that not only
multiplies the sales output, but also helps eliminate false conveyance claims.

The Business Outcomes expected after implementing Quikrbiz solution are:

  Increase Sales
  Shorten Sales Cycle
  Reduce Outstanding
  Increase number of customer visits
  Access crucial information anytime anywhere
 Become ultra-responsive

IIPL/QV/VS/02184 Confidential Page | 3

2. THE COMPANY
Intec Infonet Private Limited, a young & dynamic software solution providing company led by
technocrats from IITs& IIMs, having more than 26 year’s of experience in the IT industry. Since
our inception, we have been involved in providing wide range of solutions from Enterprise level
Applications to Web Portal to Mobile application Developments.

Our Breakthrough technology and continued innovation serves our client’s mission of reducing
cost, time and improves operational efficiency without compromising of quality. Intec Infonet is
uniquely positioned to deliver end-to-end IT solutions beginning inception to deployment and
maintenance.

Intec Infonet is an ISO 9001:2008 certified company. The software development facilities
located at New Delhi are dedicated towards providing customers a comprehensive set of
Software Engineering services covering Offshore Development, Continuity Services for
enterprise level applications.

CORE VALUES
  
Build Relationships
 Foster long-term customer relationships based on professional trust, fair practices,
Responsive behavior and value proposition.
  
Equal Opportunities
 We strongly believe that employees should be given fair and equal opportunities to
Innovate, contribute and excel in meeting company objectives.
 

Innovation
 We are constantly researching and working on innovating and improving our product
With shifting demands and advent of technology.
  
Result Driven
Everything that we do has a clear focus on client success.

MISSION

We are passionate about solving problems, faced by growing organizations and help them scale
up their business operation and reach new heights.

IIPL/QV/VS/02184 Confidential Page | 4

3. THE SOLUTION – QUIKRVISIT

FEATURES LIST

A. Mobile Apps
VisitActivity:
  Track Visit Activity for Existing or New Dealer/Customer

  For New Dealer fill up a new Dealer Registration form

  For Existing dealer, first select a Dealer/Customer from assigned area and Check-In

  Fill up a Dealer/Customer Visit Form and Check-Out (may require customization).

 System tracks geo-Locations at the time of Check-In and Check-Out

Attendance:
Mark Attendance Time In and Time Out
Set allowable distance from office to mark attendance
View Attendance records

Data Sync:
Sync all or selected data on demand as you require

B. Web Apps

Master Data Management
o Update User & Employee Master

  
View for data posted from Mobile Apps
o Visit details with distance travelled
o Attendance details

  
Data files for sending to Mobile Apps
o Visit Details for viewing on a Map
The Product – QuikrCollect
QuikrCollect – Smart and Intelligent Solutions for Sales
Management The Processes in QuikrCollect:

FEATURE LIST

➢ Order & Invoice Management

o Place Sales Order and Purchase Order
o Order Approval based on workflow o
View Order List
o Create GST Invoice & Print
o View Invoice List

➢ Outstanding Management
o View Aging using pivot table
o Customer-wise, Territory-wise, Sales Person-wise
o Allocate interest cost on outstanding & Receipts
o Follow up, Allocation and escalation / Alerts
o Send manual/auto Reminders using templates

➢ Receipts & Matching of Invoices

o Customer Receipts with deduction / penalty
o Matching a Receipt with pending invoices

o Reversal of Receipt

➢ Target vs. Achievement

o Define Target Year & Period
o Set Target of Order Booking / Billing /Collection
o Process / Re-process Achievement
o Show net Achievement, considering other costs (Interest / Penalty etc.)

➢ Document Management
o Attach/Upload Doc Files with Transaction
o Attach Files at any time
o View all attached Docs from anywhere

➢ Performance Monitoring & Review

o Define Turn Around Time (TAT) for every activity/action
o Automatically record Actual Time taken for every activity
o Prompt user to specify delay reason, when TAT is breached
o Review performance of employee across all assigned tasks
➢ Manage Work Flow
o Rule-based Approval setup, separate for different documents (like Sales Order…)
o Setup sequence of approvers (Role or Individual) with option to
approve/reject/hold/send for correction by any or all
o Option to setup escalation or auto approval for non-approval within a stipulated
time
o Separate configurable Email/SMS Templates for Approval, Rejection or
Correction
o Instant approval status checking along with approval history for any document

➢ Target vs. Achievement

o Define Target Year & Period
o Set Target of Order Booking / Billing /Collection
o Process / Re-process Achievement
o Show net Achievement, considering other costs (Interest / Penalty etc.)

➢ Document Management
o Attach/Upload Doc Files with Transaction
o Attach Files at any time
o View all attached Docs from anywhere

➢ Performance Monitoring & Review

o Define Turn Around Time (TAT) for every activity/action
o Automatically record Actual Time taken for every activity
o Prompt user to specify delay reason, when TAT is breached
o Review performance of employee across all assigned tasks
➢ Manage Users
o User Administration
o Manage User Roles & Assign users
o Menu Access Rights based on User Role
o Manage User Access Rights for various menu functions
o Data Level Security to restrict view of only relevant data

➢ Business Intelligence
o Configurable dashboards, with drilldown to detail document
o Approval / Action Queues
o Monitor Delays at every Stage
o Create Custom Views and place on dashboard
o Excel-like Pivot Table generation on any Grid View / Report

➢ Grid Views / Reports

o Excel-like grid view with show / hide columns
o Use Advance Filters & Quick Search on user-defined columns
o Columns freezing / re-arranging / re-sizing
o Show User defined fields, calculated fields in grid view
o Export data to Excel
4. DEPLOYMENT OPTIONS
Options 1: On Premise

Customer need to arrange a Server as per the following minimum configuration:

- 1 processer Intel Xeon Server (3.1 GHz / 4 Core / RAID Controller)

- RAM: 8 GB, extendable to 32 GB
- Hard Disk: Hot Plug SATA, 1 TB
- Operating System: MS Windows 2008 or higher Server Standard Edition R2 (64 bit)
- SQL Server 2012 Express Edition (64 bit)
- Public IP with 4 ports

Option 2: Third Party Hosting (Shared or VPS)

- Need to be arranged by Customer and share the admin access details

Option 3: Hosting with Intec Infonet

- Intec Infonet Team will arrange it on a chargeable basis

Selected Deployment option: Option 3 On Premise.

5. SERVICES OFFERED
IMPLEMENTATION SERVICES

Standard implementation services include the following activities:

1. Installation & initial setup of software for the use by Admin user
2. Overview training session (approx. 4 hours) to Admin person & Core team members

Additional implementation services, provided on chargeable basis (Alternatively, user can

enter these data directly in the system from the respective form/page):

1. Master data upload, based on the data provided in Excel Templates

2. Upload of Initial pending transactions data, based on the data provided in
Excel Templates

CUSTOMIZATION & INTEGRATION SERVICES

1. Provided as per specific requirements from the customer and charged separately, after
analysing the detail requirements and other systems, which need to be integrated.

SUPPORT SERVICES

Standard Support Services include the followings:

1. Covers Telephonic, Internet, and Email support for functional assistance during
office hours.
2. Remote desktop support for Technical queries via desktop sharing mechanism
through Remote Desktop Sharing Software.
3. Installation of updates (minor releases) w.r.t. feature enhancements and bug fixes
4. After implementation, any personal visit if required for training, technical assistance or
implementation support or any other service would be chargeable at Rs. 4,000/- per
visit day. For outstation travel, Customer needs to reimburse traveling expenses,
boarding & lodging expenses, out-of-pocket expenses & local conveyance charges.
5. In the event of any disaster, restoration services can be provided from the software &
database backup available with the customer. This service is provided on a chargeable
basis.
6. REQUIREMENTS FROM CLIENT
Client should appoint an implementation committee/overall in-charge who will periodically
review the progress & the scope of the work.

Client will designate a co-coordinator for this project. Such designated person should be
authorized for all approvals sought for finalization of the scope of work and completed work.

All approvals or requests for changes should be given within 2 calendar days of submission for
approval. In the event that such approvals or request for changes are not given within 2
calendar days then the request or work is deemed as approved.

Authorized personnel from Our Company should be given access to all infrastructure &
resources required for the completion of the project. Such infrastructure could be office /
factory locations, servers, computers, personnel for interview, test data & acceptance criteria,
etc.

Activities to be managed by customer:

1. Regular software & database backup (for Deployment Options 1 & 2)
2. Other system health check-up & prevention (for Deployment Option 1)

7. DELIVERY SCHEDULE
- Delivery & installation will commence within 10 days on receiving the purchase order.
- Initial Setup & Configuration will be completed within 5 working days after installation.
- Training will commence after initial setup & configuration and will be completed in a day.
- Support services will commence after the training and will continue on an on-going basis.
8. COMMERCIALS
License Fee:
License fee will be Rs. 150 (One Hundred Fifty Rupees Only) for one named User.

Implementation Charges (One-time):

The Charges for the implementation of the application will be Rs. 10,000 (Rupees Ten
Thousand Only).

Customization Charges:

Any customization services will be charged at the rate of Rs. 4000 (Rupees Four
Thousand Only) per day. Total efforts will be estimated based on the customization
requirements.

Payment Terms:

License Fee:
- Payable quarterly in advance from the Purchase Order (PO) date.

Implementation Charges (One time):

- 100% payable at the time of installation.

Customization Charges (if required):

- 50% as advance and 50% after completion.

License Fee for Additional Users:

- 100% payable as quarterly advance.
9. GENERAL TERMS AND CONDITIONS
1. Invoicing
Invoice will be raised at the above-mentioned stages for the appropriate amounts. Client
should pay by crossed cheque payable at Delhi or a draft drawn in favour of “Intec Infonet
Private Limited” within 7 days thereof. In the unlikely event of delay in receipt of payment by
Our Company, Our Company reserves the right to postpone or suspend further work on this
project, or even suspend license and associated rights to use the software, till the payment is
received.

2. Change in Taxes or Duties

You will be obliged to pay the duties and taxes as decreed by the government whether at
the time of invoicing or ex post facto after the invoice has been raised if and only if there is a
demand from the government for payment of any such tax or duty on the software or
services offered by Our Company. This term will be operative regardless of whether or not it
is explicitly mentioned in your order.

3. Project Order Acceptance & Commencement of Work

Please note that while releasing the order, description of services ordered or licenses
purchased should be in accordance with & as described in the proposal. The project will
commence within 7 (seven) days from the date of receipt of the order along with the
advance payment. This period is necessary for the mobilization of resources for this project.

4. Scope Changes
In the event of changes to the approved system, Our Company will charge client for the
effort required for re-designing & implementing the changes. If there is any functional
additions / changes to the reviewed scope of work, the change order control clause will
come into effect which states that the client will report in writing to Our Company within 7
days from the date of submission of the proposal. The efforts towards the same are charged
on time & material basis.

5. Services & Visits outside Delhi

Client will reimburse traveling expenses, boarding & lodging expenses, out-of-pocket
expenses & local conveyance charges incurred by our personnel for any outstation visits in
connection with system study & analysis, installation of application, user-training &
implementation support or any related activity required by the client.

6. Time Delays
At the start of the project, client and Our Company will agree on project schedules and
deliverables as mentioned earlier. Client does acceptance of each deliverables as per the
project plan. If there is any delay beyond the accepted timeframe on account of the client,
unless explicitly stated in this proposal the efforts spent by Our Company personnel during
this period are charged on Time & Material basis. Any such delay, if it impacts the project
time lines, will be conveyed to the client.
 Any delay in the project timeline on account of Our Company will be reviewed for its impact
on the project timelines. Any such impact will be conveyed to client. In the absence of any
written impact report it will be presumed that the project timelines will not be affected or
the delay has been accommodated for by the client.

7. Liability
Under no circumstances shall Our Company be liable for any Losses relating to the Software
or the actions of Our Company personnel in connection with this proposal. No claim for
Losses or other relief arising out of this proposal or the Software may be filed by Client. Our
Company shall not be liable for any indirect, incidental, consequential, special, delay,
punitive, economic or property damages whatsoever (including any damages for loss of
business profits, business interruption, loss of information or other pecuniary loss) arising
out of the Software or this Agreement, even if Our Company or its vendors were advised of
the possibility of such damage.

8. Termination of this Contract

Our Company reserves the right to terminate its contract with the client in the event of
breach of terms & conditions (as mentioned in this document) by the client. On termination,
client shall pay within 7 days, to Our Company, 100% of the value of the services accepted by
the client up to date of termination.

A client may terminate the contract without ascribing any reason. If client terminates this
contract, then client will make the payment to Our Company for completed phase, and on
submitting to the client all deliverables that may be applicable at that stage of the contract.

9. Third Party Products

Under no circumstances shall Our Company have any responsibility or liability to Client
with respect to any product or service provided by a third party.

10. Intellectual Property Rights (IPR)

All Intellectual Property Rights (IPR) for the application will be vested with Our Company. By
offering this license, Our Company is not transferring any rights other than those that allow
the client to use the software exclusively for internal needs.

You have no copyright, trade secret, patent or other intellectual property right in any
Software or in any related data, design, code, program or other item provided by Our
Company, and Our Company shall own all such rights exclusively. You agree that you will not
alter, obscure or revise any proprietary, restrictive, trademark or copyright notice included
with, or affixed to, the Software. You shall keep the Software free and clear of any claim, lien
or encumbrance, and any such action shall be void from its inception.

11. Jurisdiction
All disputes shall be resolved by the jurisdiction of the law related to such dispute in Delhi.

12. Validity of the Proposal

The proposal is valid for a period of 30 days (Thirty Days) from the date of this proposal.
IIPL/QV/VS/02184 Confidential Page | 11
 ACCEPTANCE BY CLIENT

I accept the above proposal along with the terms and conditions and duly affix the
signature as under:

For: Natura Industries

Signature:

Name: Mr. Shahid

Date: 28-05-2018

IIPL/QB/VS/03184 Confidential Page | 12