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Service Letter
PRODUCT SUPPORT PROGRAM FOR INSTALLING NEW FUEL INJECTORS ON CERTAIN C7
AND C9 MARINE AND GENSET ENGINES
Media Number -REBE5008-00 Publication Date -20/03/2009 Date Updated -20/03/2009
CONFIDENTIAL
REBE5008-00
20Mar2009
U-116
A-102
D-97
O-101
TM-6
NOTE:
This Program can only be administered after a failure occurs.
The decision whether to apply the Program is made by the dealer.
When reporting the repair, use "PS51640" as the Part Number and
"7755" as the Group Number. Use "96" as the Warranty Claim
Description Code and use "Z" as the SIMS Description Code.
NOTE:
The information supplied in this service letter may not be valid
after the termination date of this program. Do not perform the
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TERMINATION DATE
31May2010
PROBLEM
The spool spring that is internal to the HEUI Fuel Injector may failing
prematurely on the product listed in this service letter. Symptoms of
this type of failure are consistent with a flutter, skipping, or a fuel
knock from the engine at higher speeds. This type of failure is
generally a low hour failure.
NOTE: Use the part hours that are on the fuel injector(s).
AFFECTED PRODUCT
Model Identification Number
*******Group 1*******
C7 C7D00343-00347, 351-387, 3001-3028
C7Z00287-00308, 311-324
M7A00100-00101, 108-109
*******Group 2*******
C9 C9A00713-00745, 747-759
X3R00685-00687, 694-804
X9X00903-00965, 3001-3064
PARTS NEEDED
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Qty
*******Group 1*******
*******Group 2*******
*******Group 3*******
ACTION REQUIRED
Take the following actions after a failure occurs on one or more
injectors in any of the machines listed in this service letter.
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- First, run a manual cylinder cutout test at a high engine speed with
some load on the engine. When the injector that has failed is cutout,
the sound of the engine should be more normal as opposed to the loud
knocking heard when the failed injector is active. The second method is
to unplug the wiring harness at the valve cover base that sends current
to the injector solenoids as well as the harness connection for the
injection actuation pressure sensor. By making these disconnections,
the fuel injectors will not fire and the HEUI pump will go to maximum
actuation pressure. Then remove the valve cover and crank the engine.
The injectors that have failed should expel more oil (from the HEUI
System) than those that are not failed.
*******Group 1*******
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NOTE: If there has been a previous repair, part age will apply.
Retain a copy of the previous repair in the dealer's records for
audit purposes, and specify repair date and machine hours in the
"Additional Comments" section of the warranty claim.
*******Group 2*******
NOTE: If there has been a previous repair, part age will apply.
Retain a copy of the previous repair in the dealer's records for
audit purposes, and specify repair date and machine hours in the
"Additional Comments" section of the warranty claim.
*******Group 3*******
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NOTE: If there has been a previous repair, part age will apply.
Retain a copy of the previous repair in the dealer's records for
audit purposes, and specify repair date and machine hours in the
"Additional Comments" section of the warranty claim.
PARTS DISPOSITION
Handle the parts in accordance with your Warranty Bulletin on warranty
parts handling.
Copyright 1993 - 2018 Caterpillar Inc. Wed Apr 25 09:50:41 UTC+0300 2018
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