MIST Graduate Capstone 2018

School of Computing and Design

California State University Monterey Bay

Title: Training for Hiring Managers: Performing a Job

Analysis

Student Name: Richie Cobb

Advisor(s) Dr. Jeanne Farrington and Dr. Donald Fischer

Summary:
The human resources department in the County of Monterey is
undergoing a transition period. Outdated policies are being updated, procedures are being re-
examined, and an effort is underway to train hiring managers and human resources personnel to
“attract, develop, and retain” the next generation workforce. Monterey County human resources is
on a mission to establish the county as the employer of choice in the region.
As part of this broader mission, the county has identified a need to provide training to
hiring managers on the current recruitment process. This capstone project addresses one
component of the proposed training. To train hiring managers on performing a job analysis. This is
a critical part of the recruitment process and is necessary to ensure that legal requirements, such as
ADA compliance, are met. In fact, all job classifications within Monterey County must be based
on a job analysis. The hiring manager also plays an important role in the job analysis by serving as
a subject matter expert (SME) and assists in determining the duties, responsibilities, and
qualifications required for the job.
To meet this training need, an instructor-led classroom training on performing a job
analysis was developed. The training course is approximately one-hour in length. A facilitator’s
guide was also designed and accompanies the training. After completing this course, hiring
managers will possess the skills necessary to identify the duties, responsibilities, knowledge, skills,
abilities, and physical and sensory requirements associated with a job classification.
The evaluation method for this project is a pre and post-test that is administered by the
course facilitator. This evaluation establishes a pre-knowledge dataset that can be compared to the
post-test data to determine effectiveness of the course in meeting course objectives as well as
noting any improvement or other differences between the two scores. The post-test questions and
topics are tied into the course objectives and course material. Additional levels of evaluation are
beyond the scope of this project.