Professional Documents
Culture Documents
PROFILE
Quality solution-oriented professional with 4 +years months of overall Payroll Functional Consulting experience
in SAP HCM.
Hands on experience with support functions and adept at handling multiple tasks in high pressurized
environment in stipulated time. Well versed in business processes, Functional specifications, configuration,
testing, payroll activities and data issues.
Have Good knowledge and understanding on the US payroll process and legislation.
CORE COMPETENCIES
Solely Responsible and first point of contact to look into the functional issues, for 3 clients.
Good Knowledge in Post-live payroll functional support
Good team player and handled E2E payroll functional support and bug fixes.
Handled HSRP and TUBS updates for US
Successfully completed 1 EOY reconciliations and filing with the office without any issues for 3 US clients.
Gathering new requirement to provide comprehensive solutions by creating different business scenarios
Handling custom PCR changes in case of any SP changes in standard PCRs
Handling the ticket management for the issues for various clients and able to provide the root cause and possible
solution for the issues.
Versatile and flexible enough to take up with other country.
Worked on many issues which involve integration of payroll module with other modules like ESS, OM and TLM.
EDUCATIONAL QUALIFICATION
PROFESSIONAL EXPERIENCE
In a span of 4+ years I have gained knowledge and been part of multiple roles of Global payroll support and Payroll
functional support (US payroll)
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Roles and Responsibilities:
Handled various kind of issues which are not country specific for all countries ( EMEA,APAC)
Done E2E GL Mapping configuration for FI postings for a client across all countries without any issues
During a year assisted the clients for calculation Queries by verifying the payroll log
End to End HRSP testing on time for Europe countries in every cycle.
Providing resolution of queries raised by the clients from time to time through CRM tickets and mails
Preparing training documentation on generic issues and presented a ppt on payroll basics.
Preparation of Functional Specs for development team and Preparation of end user training manual.
Analysed Roles and Authorizations to report the Basis team with access issues raised by client.
Dealt with Adhoc queries and JOBS
Learnt the usage of LSMW tool for mass upload configuration of Pascale and Pay grade structures.
Been as point of Contact for ADP specific tools (like SSL and G2) for any issues and configuration.
Gained strong knowledge in configuration and resolving the issues of below three areas.
Enterprise structure
Personal structure
Organisational structure
New entity setups for above clients which includes right from creation of a company code, personnel area,
personnel sub area, payroll area, controlling area,custom rules and wage types, groupings, features, country and
client specific configuration, payscale structure, roles and authorizations, House bank set up, GL mapping for FI
postings, GL interfaces and reports updation etc., and testing all scenarios for the same.
Had sound knowledge on US specific configuration which includes SUI rate updation, EMY tax model
configuration, garnishments and benefits.
Handled various pre and post payroll issues for US
Handled Recurring TUBS and HRSP for above clients and updated the SAP system in order to Sync with BSI.
Successfully configured E2E benefits configuration for 1 client
Coordinated with clients and Development team in gathering information and developing new custom interfaces
Have Knowledge on USTAX functionality.
Have Strong Knowledge in analysing the tax issues in BSI
Effectively handled the legal changes to the clients which includes Payslip changes, W2 changes for state PR
Appointed as a mentor for juniors for providing trainings and guided them to understandcountry legislation
which indeed helped the to resolve issues.
Responded to all tickets on priority basis with in expected timelines and sent regular updates and calls to clients
to keep them posted.
Experience in preparing functional and technical spec, Impact analysis document and solution discussion with
dev team & other team members including the TL & SAP support.
Attended Canada payroll training.
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TESTING KNOWLEDGE
Sound domain knowledge in testing while new entity creation with different business scenarios
Understand the client specific requirements through blue print and test accordingly incase of any changes in
client policies
Understand the new client requirement & New legislative changes to implement successfully and working
closely with our technical team to complete on time testing in our UAT with all scenarios using all my domain
experience
Implementation of quality concepts in process and documentation of the process manual
Maintain testing evidences for any changes from UAT to Production
KEY INITIATIVES
PERSONAL DETAILS
D.O.B. : 20-May-1982
Marital Status : Single
Passport No :
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