Information Level Management Staff Purpose

System
Executive Strategic Senior Senior -Help them understand the Features
Information Level Management Manager business of firm. 1) Effective Presentation
System -Maintain an industry -deliver graph from many source
(EIS) perspective Immediately

2) External event orientation

-incorporate external
information

3) User friendly interface

-easy to use

4) Analytical Functions
-help in decision making

5) Network Facilities
-provide a point of access

Management Management Middle Middle -Providing information to Type of report

Information Level Management Manager support the monitoring at 1) Scheduled report
System the management level -produce periodically on a
(MIS) schedule.
2) Key indicator Report
-Summarize the critical activities
3) On demand report
-certain information at request.
4) Exception report
-produce when a situation is
unusual
5) Drill down report
-increasing detailed data
Decision support To analyses external data and
system internal data
(DSS)

Knowledge Work Knowledge Knowledge Knowledge To create Knowledge and Example

System Level Management Worker store them 1) Virtual reality
(KWS) 2) Computer aided design
3) Investment workstation
Office Automation
System
Data Worker - Increase the
(OAS) productivity data
- Increase the speed of
flow of information
- Reduce burden

Transaction Operation Operational Operational

processing System Level Management Manager Keep track of activities and
(TPS) transaction of the
organization