Professional Documents
Culture Documents
4, 1996 389
Introduction
Feedback from teachers to children, in the process of formative assessment, is a prime
requirement for progress in learning. Formative assessment is that process of appraising,
judging or evaluating students' work or performance and using this to shape and improve
their competence. In everyday classroom terms this means teachers using their judge-
ments of children's knowledge or understanding to feed back into the teaching process
and to determine for individual children whether to re-explain the task/concept, to give
further practice on it, or move on the next stage (Gipps, 1994). Such judgements by
teachers during the teaching process may be incomplete, fuzzy, qualitative and based on
a limited range of criteria (Harlen & Quaker, 1991). Describing and analysing teachers'
informal formative assessment is a complex task; there are few expositions which
provide a conceptual framework for feedback itself; and we lack clarity about the way
feedback is associated with particular models of learning and the processes involved.
Where research has been conducted into feedback, it has probed certain aspects of
cause and effect in learning. It has been demonstrated, for example, that feedback of
global grades or simply confirming correct answers has little effect on subsequent
performance (Crooks, 1988) and that frequent use of evaluative feedback for conduct and
neatness of work may impair its meaning as an evaluation of intellectual quality of the
child's work (Dweck et al., 1978). There are also a number of studies of discrete aspects
of feedback such as the function of praise (Brophy, 1981) and examinations of written
feedback (Zellermayer, 1989). There have been, however, few systematic analyses of the
role of feedback in learning and assessment which are based on empirical research in
classrooms.
Sadler's detailed discussion (1989) of the nature of qualitative assessment gives
feedback a crucial role in learning; he identifies the way in which feedback should be
used by teachers to unpack the notion of excellence, which is part of their 'guild
knowledge', so that students are able to acquire the standards for themselves.
Feedback has been incorporated into models of classroom learning. In an extensive
study into the quality of pupil learning experiences, Bennett et al. (1984) utilised a model
incorporating teacher feedback as an important element in the process of ascribing tasks
in classrooms. In a later study examining the appropriateness of tasks experienced by
4-year-old pupils in infant classes, Bennett & Kell (1989) observed that although
teachers framed their task intentions in cognitive terms, their assessments of pupil
performance were often made in affective terms. Teachers, Bennett argues, are adept at
the judgemental aspect of assessment but are less good at diagnosis through careful
questioning. In Pollard's (1990) social-constructivist model of the teaching/learning
process, he stresses the importance of the teacher as a 'reflective agent'. In this role, the
teacher provides 'meaningful and appropriate guidance and extension to the cognitive
structuring and skill development arising from the child's initial experiences. This ...
supports the child's attempts to "make sense" and enables them to cross the zone of
proximal development'. Pollard argues that this role is dependent on the sensitive and
accurate assessment of a child's needs and places a premium on formative teacher
assessment.
This paper describes our study (Ref. ESRC No. R000233780) which investigated the
types of feedback given to children of 6 and 7 years of age (year 1 and year 2 in the
English system) and how the children understood this feedback. The study was a
small-scale, illuminative one with the major aim of developing a grounded typology of
teacher feedback. This paper describes the typology that was developed.
The Study
The study was carried out in six schools in five local education authorities (LEAs) in
London. The selection of the five LEAs and the schools was made so as to provide a
range of positions in the Department for Education league table of national assessment
results at Key Stage 1, and a range of types of school.
Eight teachers of year 1 and year 2 children participated in the research across these
six schools. We were fortunate in gaining a teacher sample which included one teacher
with over 30 years' experience, two with between 15 and 20 years' experience and the
others with experience ranging from 2 to 6 years. One teacher was male. One of the
women teachers was of Asian origin.
A total of 49 children was selected from the eight classes for detailed study on the
basis of teacher ratings. Broadly speaking, in each class we selected two high attaining,
two low attaining and two 'average' pupils. The sample of children was chosen for
interview and observation, while the nature of feedback to them was the subject of later
detailed discussion with the teachers. This is reported elsewhere (Tunstall & Gipps,
1996).
Fieldwork in schools was carried out throughout the school year 1993/94. The prime
focus of fieldwork varied in each term but major areas of interest were maintained
throughout the period. Classroom recording and observation was carried out in each
teacher's classroom on a regular basis throughout the whole year in order to collect the
evidence of feedback in all aspects: at whole class and individual level, and across the
curriculum. Interviews with teachers were undertaken in October 1993 and May 1994 in
order to probe teachers' understanding of feedback and its role in formative assessment.
In February-March 1994 and again, in June-July 1994, the main focus of the research
was individual children's perceptions of feedback. Interviews with children were
undertaken during these periods. Examination of children's work for written feedback
was carried out throughout the year and photocopies of examples were taken. School
policy documentation was collected.
Tape-recording of classroom dialogue was a very important part of the research
method. Given the amount of one-to-one interaction in infant classrooms coupled with
Teacher Feedback in Formative Assessment 391
the level of background conversational noise the amount of feedback which could be
heard by the research officer, without adopting an obtrusive role, was very limited and
often largely confined to that given to the whole class. It was also apparent that a reliance
on note-taking, if it had been possible, would have failed to collect the amount of
descriptive feedback which was provided by teachers. Note-taking of overheard feedback
was therefore used as a subsidiary activity to support tape-recording of classroom
dialogue. Recording was carried out on a regular basis in each classroom through each
teacher wearing a tape-recorder and microphone. A programme of visits to each teacher
was arranged, which ensured that classroom recording and observation sampled a range
of classroom events at different times of the day and week and across the curriculum.
All recordings were transcribed in full.
The observational notes made to accompany the recordings were conducted on a
pre-structured, but open-ended, basis by the research officer. These notes were collected
with the aim of providing context details, which could be put together with the
transcripts of dialogue and focused, for example, on the nature of the task, grouping
arrangements, timing, audience for feedback and non-verbal feedback.
A total of 15 visits was made to each school throughout the year in order to undertake
the interviews with teachers and children, as well as to carry out recording and
observation. In all, between 24 and 36 hours were spent in recording and observing each
teacher's classroom interaction. All data were managed and analysed with the assistance
of the NUDIST 3.0 program.
• Was the feedback mainly evaluative or judgemental in form with implicit or explicit
usage of norms?
• Was the feedback mainly descriptive in form, making specific reference to the child's
actual achievement or competence?
School socialisation:
values, attitudes and procedures
feedback S
Assessment
feedback
A,B,C, and D
School socialisation:
values, attitudes and procedures
feedback S
Type S Al Bl Cl Dl
Rewarding 53
Approving Specifying attainment Constructing
achievement
Z. Gipp
Rewards Positive personal Specific Mutual articulation of
expression acknowledgement of achievement
attainment
Warm expression of Use of criteria in relation Additional use of
1 feeling to work/behaviour; emerging criteria; child 1
Positive teacher models role in presentation Achievement
Feedback General praise More specific praise Praise integral to Feedback
description
Positive non-verbal
feedback
Punishing Disapproving Specifying improvement Constructing the way
forward
Punishments Negative personal Correction of errors Mutual critical appraisal
2 expression 2
Negative Reprimands; negative More practice given; Provision of strategies Improvement
=eedback generalisations training in self-checking Feedback
Negative non-verbal
feedback
• 'I'm only helping people who are sitting down with their hands up.'
• 'Remember what I said, as long as you have a try then I'll be very very pleased with
you. Good boy.'
Al: Rewarding
Definition. Al is evaluative feedback at its most positive. Al was used by teachers to
express their desire to reward children for their efforts in work or in behaviour. Teachers
tended to give Al mainly to children whom they judged to have spent most effort in their
work or to have shown particular social skills and attitudes. This type of feedback was
used to reinforce certain types of behaviour and to encourage.
Al is the feedback of extrinsic motivation. It was used by teachers to bring fun into
feedback through the use of stickers, stamps and smiley faces. Teachers clearly tried to
use the promise of Al to motivate children; once Al was used, however, teachers
identified the difficulties it created in being fair to individuals, the way it was seen to
create competition, and to promote manipulation, both by them of children and by
children of themselves. The use of Al feedback therefore raised a number of questions
about learning, motivation and interpersonal relations amongst teachers. Teachers used
a wider audience for this type of feedback to maximise its effect, but its public
recognition aspect also caused a number of mixed emotional responses amongst children.
Teachers also used a variety of symbols for Al; some of these were for simple
pleasure or fun for the individual (e.g. smiley faces) but others were meant to convey
a special status in the class or the school as a whole (an entry in the school's Gold
Book). For example:
• Symbols: smiley faces, stickers, stars, commendations, badges; 'You'll get a little
frog'; 'beautiful work'.
• Treats: being allowed to sit in the big chair; going out to lunch first.
• Recognition of child's performance by a wider audience: being given a clap; work
seen by the headteacher.
Rewards were sometimes used as bribes in order to motivate children.
A2: Punishing
Definition. A2 is evaluative feedback at its most negative. A2 is feedback which teachers
provided to signify complete disapproval. When A2 was used the norms of what was
judged to be acceptable had been transgressed. Whatever form A2 took, the purpose
seemed to be to stamp out whatever was considered unsatisfactory. This feedback was
often related to physical action of some sort, either on the part of the teacher or of the
child: the teacher was most likely to move towards the child to take action; the child was
commonly moved to another place or sent out of the classroom. A2 was feedback which
generally conveyed a sense of the child being cast out of the classroom community;
396 P. Tunstall & C. Gipps
support from the teacher, peers and potentially from parents were all made to appear at
risk.
As with Al, teachers used A2 feedback in relation to the whole class audience for
maximum effect. A2 was far more commonly associated with the conative aspects of
children's learning and classroom behaviour in general than with cognitive aspects.
Teachers used symbols of disapproval in a minor way in this sort of feedback; 'sad
faces' were sometimes used but this was rare. A2 was accompanied by the most
emphatic aspects of non-verbal feedback identified in B2. For example:
• Removal from social contact: 'Go and sit downstairs on your own.'
• Being deprived of something child enjoys: 'You're not going to go out to play until
you've done more work than that.'
• Destruction of work: 'There are occasions when I have been to known to lampoon a
child for a piece of work and then ... publicly rip it up and bin it.'
• Removal of other children as friends: 'David, you're stopping your group from going
out because you're talking.'
• Removal of teacher as friend: 'I'm not listening to children who don't listen ...'
(b) Verbal
• Personal feelings: 'I'm very pleased with you.'
• Use of endearment: 'Doesn't matter, sweetheart, that's fine.'
• Use of labels: 'Brilliant ideas, the ideas person.'
• Use of comparisons: 'I think in fact this is probably the best one I've seen so far,
that's wonderful.'
• Importance of effort: 'You're growing up, aren't you and you're trying very hard.'
• General praise: 'Very good. Well done, well tried. Good girl.'
particular task or aspect of behaviour and is focused on where mistakes lie. C2 feedback
is different from B2 because its use in correcting is focused much more on work, or
behaviour, as something to be learned; C2 did not appear to bring with it the
disciplinarian sense of 'being corrected' which is present in B2. As a consequence, this
feedback appeared to be far more dispassionate or neutral in tone than B2.
C2 feedback was related by teachers much more to cognitive tasks than to personal
attributes. It took the form of teachers pointing out to children what needed improving
in their work. C2 also seemed to involve teachers directing children to engage in
correcting activities themselves. Like Cl, C2 feedback used models as a basis for
correcting work. Targets for improvement were sometimes set by teachers as part of C2
feedback but these usually consisted of practice in getting something right. The use of
self-checking procedures appeared to be an important aspect of C2 feedback.
Like Cl, C2 feedback seemed to be unidirectional: from the teacher to the child. For
example:
• Specifying what is wrong: 'Doesn't look like an 8, that's why I read it as 6, you see.'
• Correction: 'Is that "went"? Just try that one again. You've got the right letters, but
they're the wrong way round aren't they? "Went". "W" "e" "n".
• Use of dots or crosses to indicate that something is wrong.
• Specifying criteria for success: 'Matthew, I want you to go over all of them and write
your equals sign in each one. That's your equals sign there. You've got to write the
equals sign there for each one ... That means you are pointing to the answer.'
• Expression of teacher expectation: 'Is that yours?—it's a beautiful drawing of the
tank. OK? Got the stick, the froglets and the nets, it's labelled very nicely but you
could have started to do some writing about the froglets, couldn't you,-—if you hadn't
been sitting having a chat for so long.'
• Provision of teacher models: 'Natalie you're trying very hard. Watch. Around and
around. Good girl. You can when you practise. I want you to practise little a ... a ...
a ... a. I'll draw you some.'
• Importance of self-checking: 'Those words that I've underlined I want you to go and
find out how to spell them'; '... check them for "ing" 'cos you've done a few wrong
there.'
• Importance of independent learning: 'I'm glad to see that you've started this, I didn't
even have to ask you to, well done.'
audience was also an important factor in Dl, whether it was a group or all the other
children in the class.
Teachers sometimes deliberately adopted the role of equal learners in the classroom.
With this type of feedback they drew the child into explaining or demonstrating
achievement using the child's own work more extensively than in Cl. 'Construct-
ing achievement' feedback also seemed to draw on and develop children's own
self-assessment to a greater extent. With Dl, as with D2, children's 'voice' could be
heard more than in any other type of feedback. Children seemed to move (a little) from
recipients to active participators and to be seen, through teacher articulation, to be
thinking, doing, expressing and making choices. For example:
• Feedback which articulates the processes in which the child was or is engaged:
'Sticky, hard and smooth; lovely Polly. Polly thought, when she felt the apple, that it
was sticky, hard and smooth. So then she wrote sticky, hard and smooth inside the
apple. Wonderful.'
• Feedback which articulates aspects of work the child has produced: "There's Polly's
lovely picture of an apple. Great, she's not only used one type of green, she's used
two different types, a light one and a dark one. Very good, well done.'
• Feedback which enables the child to draw comparisons between present achievements
and previous work: The teacher said 'A lovely story' and then asked Hannah 'Are
there any improvements in this story from the one you wrote before ?' Hannah said,
'More interesting words' and together they identified 'beautiful' and 'luckily'. The
teacher then said, 'What else have you done that's very good?' They both agreed a
good setting, question marks and (teacher pointed) punctuation.
• Praise linked with future development: 'Well done, they're throwing it up, they're not
throwing it very high but they're catching with two hands, once you mastered catching
with two hands can you try and do it with one hand, throw up and catch with one
hand—good, well done, perhaps if you practise that Samuel, you'll get a little bit better.'
• Teacher joining in as a 'learner' in an activity.
• Feedback which extends thinking about achievements: 'Now she's drawn a picture of
the door, if you were looking down, from above like a bird flying around, you
wouldn't actually see the picture of the door; perhaps you can think of another way
of showing where the door is?'
time as aspects of achievement were recognised. There is a different feel about this
approach from presenting teacher models: the child's voice could be heard much more
in D2 as demonstrator and presenter. As with Dl, the wider audience seemed to play an
important part in this type of feedback; the whole class was given a role in contributing
to developments. In acting as the audience, however, the whole class did not seem to act
as judge but as participators.
As with Dl, there was a greater feel of teachers participating as learners in the
classroom. The feedback was again of a type where the teachers acted as facilitators,
making suggestions and questioning as part of discussion, rather than directing. This type
of feedback provided children with strategies that they could adopt to develop their own
work and encouraged children to assess their own work. For example:
Discussion
We believe that we have identified, from teacher-child interaction in infant classrooms,
a grounded typology of teacher feedback which gives us a language to use in discussing
feedback with teachers, and gives teachers a framework to use in reflecting on their
practice. As we explained in the introduction, this was a small-scale illuminative study,
designed to develop a typology of feedback. It was not within the scope of the study to
analyse each teacher's feedback in depth, nor to evaluate the impact of the feedback on
children's learning. That remains for future work. What we can say, however, is that
every teacher observed used each type of feedback at some point, although individuals
had particular styles, e.g. some teachers used type D more than others. Furthermore, we
observed all types of feedback across all curriculum subject areas. The examples given,
and the emphasis on verbal feedback, are clearly specific to this age group of children;
however, we also believe that the overall frame of the typology (see Table I) can be
extended to teacher feedback with other age groups. The typology has been validated by
the project infant teachers and other teachers as a useful tool 'that works' in describing
and analysing practice.
We see part of the importance of our work on teacher feedback as contributing to the
translation of achievement goal theory and its vocabulary into the practical terms of
classroom life. There is a growing US literature on achievement goals, much of which
shares many similarities with discussion of the purpose and role of Records of
Achievement in the UK in the 1980s and 1990s (Johnson et al., 1992). Reviews by Ames
(1992), Blumenfeld (1992) and Pintrich et al. (1993) summarise much of the thinking to
date: two contrasting achievement goal constructs have been the subject of most
research. These two types of goals are linked to contrasting patterns of motivational
processes. The two types have been labelled differently in the research literature: type
one as learning, task involvement or mastery goals; type two as performance or
ego-involved goals. These types can be distinguished by reason of their different
conceptions of success and reasons for approaching and engaging in achievement
activity. Each type of goal has also been demonstrated to involve different ways of
student thinking about self, the task and task outcomes. In this paper, we refer to type
one goals as learning or mastery goals and type two goals as performance goals.
Learning or mastery goals are associated with notions of self-efficacy based on the
belief that personal effort leads to success. Integral to this goal construct is 'a motivation
to learn' (Brophy, 1983), whereby individuals are focused on mastering and understand-
ing content and demonstrate a willingness to engage in the process of learning.
Performance goals, on the other hand, link a sense of self-worth with notions of one's
ability. With this goal, evidence of ability consists of doing better than others, by
surpassing standards based on norms or by achieving success with little effort. As a
consequence, the expenditure of effort can threaten the self-concept of ability when
trying hard does not lead to success: performance goals can foster a failure-avoiding
pattern of motivation (Dweck, 1986; Nicholls et al., 1989). Research has demonstrated
that the two types of goal described above are elicited by different pedagogical styles and
approaches; these trigger in turn qualitatively different motivational patterns.
Ames & Ames (1984) described how learning environments can be differentiated in
terms of specific cues which influence the ways in which children process information
and understanding of their performance. The link between evaluative feedback and a
performance goal orientation on the one hand, and between descriptive or task-related
feedback and a learning or mastery goal orientation on the other, has not been made
Teacher Feedback in Formative Assessment 403
explicit for individual pupils. Yet Ames's argument is that certain classroom structures
can influence goal orientation in children; these include assessment (or evaluation)
strategies which: focus on individual improvement, progress and mastery; make evalu-
ation private, not public; recognise students' effort; provide opportunities for improve-
ment; and encourage a view of mistakes as part of learning (Ames, 1992, p. 267). Ames
argues that classrooms in which these form part of the teachers' strategies tend to have
motivational patterns which: focus on effort and learning; produce attributions for effort
and effort-based strategies; and promote failure-tolerance; leading to a mastery-oriented
approach, encompassing type one, learning or mastery goals.
Using Ames's description of classroom structures that can lead to different orienta-
tions, we believe that our feedback Types A and B (rewarding and approving, punishing
and disapproving) can lead to a performance-goal orientation, while feedback Type C
(specifying attainment and improvement) can lead to a mastery goal orientation.
Feedback Type D (constructing achievement and the way forward) we describe as
learning-oriented in that it includes many of the strategies described in constructivist
approaches to learning, as well as self-regulating strategies. (Self-regulation here refers
to the learner monitoring and regulating his/her cognitive activity.) In this sense we
separate out Ames's learning or mastery goals into two separate (but linked) types, since
our feedback Type D is one which articulates a particular approach to learning. However,
we stress that both types C and D are crucial to pupils' learning.
We believe that looking at types of feedback in classrooms in terms of our typology
will help to articulate approaches that encourage a positive learning environment, but the
range of issues coming in to play is complex. The norms which underlie evaluative
feedback are highly significant, while the links between Feedback S and Feedback A and
B are fundamental. The culture of infant teachers in the UK, for example, emphasises
the importance of effort rather than ability, and in our study evaluative feedback was
more commonly provided for effort than ability. There were few examples of explicit
comparison between children and competition was generally played down. The data did,
however, suggest that static ability grouping as seen in one classroom, with its associated
curriculum differentiation, was a powerful mediator in feedback so that children were
provided with acute perceptions of their own and others' ability. It could, therefore, be
argued that the judicious combination of both evaluative and descriptive types of
feedback by the teacher creates the most powerful support for learning. We had
substantial evidence, too, to suggest, as Ames contends, that there were dangers in
making feedback to individual children public; at the same time, we also found that
public feedback involving the whole class in discussion, in ways which shifted the locus
of responsibility to the children, provided some of the most extensive learning opportu-
nities.
We believe that this typology gives us an insight into the role of teacher feedback in
the classroom, its role in teaching, learning and formative assessment, as well as
contributing to the discussion of achievement goals. We hope that the typology will be
used and validated further by other researchers, particularly with other age groups, and
that it will contribute to the further exploration of the links between assessment and
learning.
Acknowledgement
This paper was presented at the International Association for Educational Assessment
Conference, Montreal, June 1995.
404 P. Tunstall & C. Gipps
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