CURRICULUM VITAE

Personal Details

Name: Nabil M. Mohamed

Place of Birth: Cairo, Egypt
Date of Birth: 3rd September 1982
Specialization: Local/Wide Area Networking and Computer Engineering
Address: 4th Floor, 1 Mamalik St, Roxy,
Cairo, Egypt.
Telephone No.: +20 (10) 0044400
E-mail Address: nabil@mokhtar.org
Marital Status: Married
Languages: Arabic (Mother tong), English (Excellent) and Afrikaans (Good)

Professional Training
August 2010 Effective Administrative Leadership Cairo, Egypt
 Effective Leader Qualities
 Leadership Ethics and Conduct
 Administrative Leadership
 Lean Management
 Factual Decision Making
 Conflict Management
 Performance Evaluation Advanced

August 2010 ISO 19011 (Management Systems Auditing) Cairo, Egypt

 Principals of Auditing
 Managing an Audit Program
 Audit Activities
 Competence and Evaluation of Auditors

July 2010 Total Quality Management Cairo, Egypt

 Deming Cycle (PDCA)
 Process Approach
 KPI Analysis & Factual Approach to Decision Making
 SMART Objectives Setting and Measurement Techniques
 Statistical Quality Techniques
 ISO 9001 Quality Management System

September 2007 Internal Auditor (Quality Management ISO 9001:2000) Cairo, Egypt
 Audit Performance and Interview Structures
 Reporting and System Reviews
 Auditing Phases
 Auditing Sequences
 Planning Audits
 Implementing the Audit Procedure

February 2006 Cisco Certified Network Associate (CCNA ® 1-4) Lusaka, Zambia
 Network Address Translation (NAT)
 Dynamic Host Configuration Protocol (DHCP)

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  WAN Technology
 Circuit/Packet Switched Technologies
 Provision of WAN Services Consultation
 Hierarchical WAN Design
 Serial Point-Point Links
 Point to Point Protocol (PPP)
 ISDN
 Dial on Demand Routing (DDR)
 Permanent Virtual Circuit (PVC) Frame Relay WAN Operations
 Workstation / Server Operating Systems and Hardware
 Modem Networks Management Tools
 Optical Data Transmission

March 2004 Quantum Technology Africa Lusaka, Zambia

 Advanced Networking
o CAT5e (Copper Networks)
o CAT6 (Copper Networks)
o WIFI 802.11B (Wireless Networks)
o WIFI 802.11G (Wireless Networks)
o Single Core FX (Optical Fiber Networks)
o Multi Core (2-4) (Optical Fiber Networks)
o Laser Technology (Free Space Optics)
 Advanced TCP/IP Protocol

September 2003 Quantum Technology Africa Lusaka, Zambia

 Networking Basics
o CAT5 (Copper Networks)
o Coaxial and Tokin Ring Networks (Copper Networks)
o Various Trunk Media (Planning & Installation)
 Network Infrastructure Design & Troubleshooting

Education
1999 - 2005 The University of Zambia Lusaka, Zambia
 Bachelor of Science (Computer Sciences) With Merit
o Computer Applications
o Programming
o Database and File Systems
o Networks and Communications
o Information Systems
o Operating & Distributed Systems
o Multimedia & Human-Computer Interaction
o Artificial Intelligence

2000 - 2002 Evelyn Hone College of Applied Arts an Commerce Lusaka, Zambia
 Diploma in Computer Sciences (Distinction)

1998 Lusaka High School Lusaka, Zambia

 General Certificate of Education Ordinary Levels 8 Subjects (Distinction)

1996 - 1997 The Egyptian Conservatory Cairo, Egypt

 Opera Singing 4 Subjects (Merit)

1992 The Embassy of the Arab Republic of Egypt Lusaka, Zambia

 Primary Certificate of Education (Distinction)

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Industrial Training Experience
2003 - 2004 Celtel Zambia LTD Lusaka, Zambia
Assistant Manager – Information Technology
 Familiarization with the Siemens D900 Mobile Switching Center, the Base Station
network elements and Microwave radios.
 Wireless Local Loop (WLL) radio installations and updating and modification of system
database.
 Creation and disconnection of subscribers on the exchange.
 Operation and maintenance of the Ericsson ARM, ARF and ARK analogue exchange.

2002 - 2003 Quantum Technology Africa LTD Lusaka, Zambia

Team Leader / Computer Engineer
 Physical setup of Local & Wide Area Networks including network pre-design surveys,
design, cabling, termination and testing. (UTP, Coaxial, WIFI and Optical Fiber)
 Design and creation of databases for both the operations and customer support
departments.
 Event monitoring and forwarding of supplier's / customer's datasheets
 G3/G4 RAID Controllers assembling, monitoring and installation
 Familiarization, installation and configuration of Cisco Systems various equipments
(Gateway routers, Catalysts switches, Optical Fiber Modules and PIX Firewalls)
 Equipment cabinets assembling, installation and maintenance.
2001 - 2002 DHL International (Z) LTD Lusaka, Zambia
Technical Coordinator
 Physical setup of Local & Wide Area Networks including network pre-design surveys,
design, cabling, termination and testing. (UTP, Coaxial and WIFI)
 Repair and maintenance of computers and peripheral devices.
 Hardware and software installations on both personal computers and servers.

Work Experience
November 2006 – Until Date Ocean Marine Services - Egypt Cairo, Egypt
Quality / Training Manager
Duties:
 Ensure that planning of the quality management system is carried out in order to meet the
standard requirements, as well as the quality objectives.
 Maintain the integrity of the quality management system when changes to the quality
management system are planned and implemented.
 Ensure that responsibilities and authorities are defined and communicated within the
 organization
 Ensuring that processes needed for the quality management system are established,
implemented and maintained.
 Reporting to top management on the performance of the quality management system and any
need for improvement.
 Ensuring the promotion of awareness of customer requirements throughout the organization.
 Conducting Internal Audits and Data Analysis
 Liaison with external parties on matters relating to the quality management system.
 Researching Areas of Improvement
 Conducting Internal Surveys
 Recommend and Coordinate Personnel Training Programs

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November 2004 – May 2006 Net One Solutions LTD Lusaka, Zambia
General Manager
Duties:
 Coordinating between the various company departments (Technical, Operations,
Training, Marketing and Stores department).
 Administrating and maintaining the disciplinary code in the company.
 Initiating and Communicating to overseas suppliers.
 Planning long term and growth strategies.
 Initiating new partnerships with both suppliers and distributors.
 Overseeing and supervising the completion of projects.

September 2003 – October 2006 Celtel Zambia LTD Lusaka, Zambia

Assistant Manager – Information Technology
Duties:
 Event and fault monitoring on the local maintenance terminal.
 Planning maintenance schedules and presenting it to the Information Technology
director.
 Planning and configuration of network multilayer security.
 Cell site inspection and maintenance.
 Faultfinding and troubleshooting on the local and transit exchanges
 Maintaining internet connectivity with the ISP using wireless technology, routers and
firewalls.
 Administration and troubleshooting the corporate Local Area Network running on
Microsoft NT 4.0 Server with Backoffice Products such as Proxy 2.0, Microsoft
Exchange 5.5 and SQL Server 7.0.
 Assisting the directors in long term planning and strategy formulation.
 Supervision of three radio engineers and fourteen technicians.

January 2003 – August 2003 Quantum Technology Africa LTD Lusaka, Zambia
Team Leader / Computer Engineer
Duties:
 Local & Wide Area Network engineering including network pre-design surveys, design,
cabling, termination and testing.
 Personal Computers, Servers, RAID Controllers, Gateway Routing & Security
Equipments and VSAT terminals installation, configuration and maintenance.
 Preparation of maintenance procedures and maintenance reports.
 Design and creation of databases for both the operations and customer support
departments.
 Providing professional technical customer support.
 Assisting the directors in long term planning and strategy formulation.
 Supervision of seven workshop technicians.

August 2001 – July 2002 DHL International (Z) LTD Lusaka, Zambia
Technical Coordinator
Duties:
 Coordinating between the technical and operations departments staff.
 Studying, proposing and updating the I.T. infrastructure throughout the DHL offices
country wide.
 Installation and maintenance of both the Local & Wide Area Networks within the
company's infrastructure.
 Maintenance of computers, servers and their peripherals.
 Supervision of two workshop technicians.

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Computer Software
Operating Systems: Microsoft Windows® 2003 Server
Microsoft Windows® 7 Ultimate
Microsoft Windows® Vista
Microsoft Windows® XP Professional
Microsoft Windows® 2000 Server
Microsoft Windows® 2000 Professional
Microsoft Windows® NT Server
Microsoft Windows® NT Workstation
Microsoft Windows® 98 Second Edition
Microsoft Windows® 3.11 for Workgroups

Apple Macintosh OS 10.0.1

Apple Macintosh OS X

Word Processing: Microsoft® Word

Spreadsheets: Microsoft® Excel
Programming Languages: Microsoft® Visual Basic
Database Design: Microsoft® Access
Microsoft® SQL Server
MySQL (SUN® Systems)
Exceed: Operation and maintenance software for prepaid billing servers
DebitPhone™: Front end software for prepaid billing platform
Mail Exchanges: Microsoft® Exchange Server
Microsoft® Backoffice
Mdeamon™ mail exchange server software

Professional Memberships
 Member of the Egyptian Society for Quality
 Member of the Cisco Networking Academy Community
 Member of the Zambia Engineering Society
 Member of the Zambia White Water Rafting Association and river authority

Seminars and Conferences

 Mobile Communications by Prof. G. Brussard, UNZA, Lusaka, Zambia. (2003)
 Microsoft® Regional Workshop for network professionals, Gaborone, Botswana.(2004)
 Information Technology Annual International Conference, Victoria falls, Zimbabwe.
 Fifth African Regional Workshop on Communication (ARWOC5), Lusaka, Zambia.
 Free-space Optics (Laser Technology) Partnerships Training Workshop, Zambia.

Hobbies
 White Water Rafting Guide
 Opera Singing
 Playing Piano
 Playing Chess and Billiard
(Livingstone, Zambia)
(Cairo, Egypt)
(Cairo, Egypt)
(Egypt, Zambia, Zimbabwe and Botswana)

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Objectives
Achieving management information technology infrastructure to allow decision makers to
accomplish accurate Key Performance Indicators (KPI) oriented decisions.

References

Mr. ALAA A. ADEL

Finance & Quality Manager
Ocean Marine Services - Egypt
44, 18 St, Maadi,
Cairo, Egypt.
Tel: +20 2 2358-0023 / 2358-0506

Mrs. ZYALELA MONDOLOKA

Personnel Assistant
DHL International (Zambia) LTD
P. O. Box 31395
Lusaka, Zambia.
Tel: +260 1 229-768 / 229-718

Dr. MUPANGA MWANAKATWE

Technical Director
Celtel Zambia LTD
P. O. Box 320001
Lusaka, Zambia.
Tel: +260 1 250-595

Dr. RAVI RAINA

Chairman and Executive Director
Quantum Technology Africa LTD
P. O. Box 322611
Lusaka, Zambia.
Tel: +260 1 226 656 / 235 443

Mr. MARK HARLETON

Executive Director
Net One Solutions LTD
P. O. Box 37214
Lusaka, Zambia.
Tel: +260 1 227 705 / 227 706

Dr. DAVID ZULU

Head of Department of Electronic Engineering / CCNA Instructor
University of Zambia
P. O. Box 32379
Lusaka, Zambia
Tel: +260 1 290 979

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