QuickBooks Online

Certification Training
Presented by: Md Shamsur Rahman
Additional Resources

QuickBooks Training: qbtrainingevents.com

QuickBooks Online Blog: qboblog.com

Intuit Proprietary and Confidential

CPE Process
In order to receive CPE credit.
• You must attend and answer the polling and/or CPE keywords .
• This webinar is eligible for up to 4 hours of CPE.
• CPE certificates are emailed directly to you within 3 weeks of the training
date to the email address you used to register.

Intuit Proprietary and Confidential

Prepare for today

Preferred browsers:
To ensure the best training experience, please download one of the following free browsers
in advance:
• Google Chrome

• Safari (Mac Users)

• Firefox

Intuit Proprietary and Confidential

Prepare
Trainingfor today
Materials

For your reference you have access to additional training from your
QuickBooks ProAdvisor portal:
• Supplemental training guides
• Self-paced training modules

Intuit Proprietary and Confidential

Prepare for today

Sign up for the free QuickBooks ProAdvisor:

In order to take your exam at the end of the day, you must be enrolled in the
QuickBooks ProAdvisor Program, which is now free! Go to:
http://bitly.com/pap_join Or QuickBooks.com (Click on Accountants drop
down)

Intuit Proprietary and Confidential

QuickBooks Online Certification
• 5 Sections
• 15 Questions per section (75 total)
• 4 Attempts to pass (each section)
• 80% to pass each section
• Exam takes approximately 2 hours
Admin
Details
• 10 Min Breaks: ~ every 60 minutes
• 20 Min Break (Lunch): ~1:00pm CST
• Questions: Related to the content covered in this training
• Test Drive: http://qbo.intuit.com/redir/testdrive OR from
QuickBooks Online Accountant (QBOA) -- click on the Gear
then Sample Company
Intuit Proprietary and Confidential
Agenda
Module 1 – Getting Started Module 7 – Banking & Tools
Module 2 – Setting Up Module 8 – Reporting
Module 3 – Navigating & Customizing Module 9 – Ecosystem and Apps
Module 4 – Money In Module 10 – QuickBooks Online Accountant
Module 5 – Money Out Module 11 – Accountant Tools
Module 6 – Payroll and Other Transactions Module 12 – Troubleshooting

Intuit Proprietary and Confidential

 Module 1
Getting Started
Module 1: Getting Started

• Benefits of using QuickBooks Online

• Subscription Levels
• Main Components of QuickBooks Online

Intuit Proprietary and Confidential

Topic 1: Benefits of using QuickBooks Online

Upon completion of this topic, you should be able to:

• Identify the benefits of using QuickBooks Online

Intuit Proprietary and Confidential

Module 1 – Topic 1: Benefits of Using QuickBooks Online

Technical Benefits

True Cloud-based Access from Multiple Operating

Application Multiple Devices Systems
 Module 1 – Topic 1: Benefits of Using QuickBooks Online

Technical Benefits (continued)

Always up to Date Real-time 128 Bit Encryption

Multi-user Access Continuous Backup
Module 1 – Topic 1: Benefits of Using QuickBooks Online

Workflow Benefits
• Integrated Document Management
• Automation features
• Bank Rules
• Recurring Transactions

• Ecosystem of Apps
Topic 2: Subscription Levels

Upon completion of this topic, you should be able to:

• Determine which subscription level of QuickBooks Online to
recommend

Intuit Proprietary and Confidential

Module 1 – Topic 2: Subscription Levels

Recommending QuickBooks Online

• Determine client’s needs and wants
• Try out the test drive file, search in
Google: “QuickBooks Online Test Drive”
• Compare features of each product
Module 1 – Topic 2: Subscription Levels

Simple Start
• 1 Company User, 2 Accountant User/Firms
• Create unlimited estimates and invoices
• Manage Accounts Receivable
• Record and print checks
• Basic financial and A/R reports
• Unlimited Bank Feeds
• Allows for Apps, Payments and Payroll
Module 1 – Topic 2: Subscription Levels

Essentials
• 3 Company Users, 2 Accountant User/Firms
• Manage Accounts Payable
• Delayed Charges/Credits
• Setup recurring transactions
• Company Snapshot Report
• Customized user permissions
• Supports multicurrency
Module 1 – Topic 2: Subscription Levels

Plus • 5 Company Users (up to 25), 2 Accountant User/Firms

• Unlimited free Time tracking-only users and Reports-
only users
• Purchase Orders
• Inventory tracking using FIFO valuation
• Track billable hours by customer/sub-customer
• Class & Location tracking
• Budgets
• 1099-Misc
• Two-sided items to track item profitability
Module 1 – Topic 2: Subscription Levels

QuickBooks Self-Employed
• 1 user + 1 Accountant User/Firm
• Ability to separate business from personal spending
• Invoicing – online payments + mobile invoicing
• Calculate estimated quarterly taxes
• Tracks mileage and Schedule C deductions
• Bank Feeds
• Attach receipts to transactions
Topic 3:
Main Components of QuickBooks Online

Upon completion of this topic, you should be able to:

• Identify the main components of QuickBooks Online

Intuit Proprietary and Confidential

Module 1 - Topic 3: Main Components of QuickBooks Online

Logging in: http://qbo.intuit.com

 Module 1 - Topic 3: Main Components of QuickBooks Online

Lists

NOTE: Customers, Vendors

and Employees are accessed
from left hand navigation bar.
You will not see them in All Lists
Module 1 - Topic 3: Main Components of QuickBooks Online

Transactions
Module 1 - Topic 3: Main Components of QuickBooks Online

Tools
 Module 2
Setting Up
Module 2 : Setting Up

• Create a new QBO Company

• Manage Account and Settings
• Set up Lists and Users
• Importing into QuickBooks Online

Intuit Proprietary and Confidential

Topic 1: Creating a new QBO Company

Upon completion of this topic, you should be able to:

• Specify the steps to create a new QBO Company

Intuit Proprietary and Confidential

Module 2 – Topic 1: Creating a new QBO Company

Create a New QBO Subscription from

QuickBooks Online Accountant
Module 2 – Topic 1: Creating a new QBO Company

Set-up Wizard
Module 2 – Topic 1: Creating a new QBO Company

… you’re ready to start customizing

Topic 2: Manage Account and Settings

Upon completion of this topic, you should be able to:

• Recognize the steps to manage Account and Settings
• Identify accounting related preferences
• Identify sales related preferences
• Identify expense related preferences
Intuit Proprietary and Confidential
Module 2 – Topic 2: Manage account and settings

Account and Settings - Intro

Module 2 – Topic 2: Manage account and settings

Account and Settings – Company

Module 2 – Topic 2: Manage account and settings

Account and Settings – Sales

Module 2 – Topic 2: Manage account and settings

Account and Settings – Expenses

Module 2 – Topic 2: Manage account and settings

Account and Settings – Payments

Module 2 – Topic 2: Manage account and settings

Account and Settings – Payments

Module 2 – Topic 2: Manage account and settings

Account and Settings – Advanced

Topic 3: Set up Lists and Users
Upon completion of this topic, you should be able to:
• Specify the steps to setup and modify Lists & Users

Intuit Proprietary and Confidential

Module 2 – Topic 3: Setup lists and users

Manage Users
Module 2 – Topic 3: Setup lists and users

Chart of Accounts
Module 2 – Topic 3: Setup lists and users

Chart of Accounts
Module 2 – Topic 3: Setup lists and users

Products and Services List

Module 2 – Topic 3: Setup lists and users

Products and Services List

Module 2 – Topic 3: Setup lists and users

Products and Services List - Bundles

Module 2 – Topic 3: Setup lists and users

Customer
Module 2 – Topic 3: Setup lists and users

Vendor
Topic 4: Importing into QuickBooks Online

Upon completion of this topic, you should be able to:

• Identify the steps to import data into QuickBooks Online

Intuit Proprietary and Confidential

Module 2 – Topic 4: Importing into QuickBooks Online

Importing lists using Excel

Module 2 – Topic 4: Importing into QuickBooks Online

Importing lists using Excel

Module 2 – Topic 4: Importing into QuickBooks Online

Converting from QuickBooks Desktop

Module 2 – Topic 4: Importing into QuickBooks Online

In QuickBooks Desktop – press F2

Maximum targets:
350,000
Module 2 – Topic 4: Importing into QuickBooks Online

In QuickBooks Desktop
Verify and Rebuild (if necessary)
Module 2 – Topic 4: Importing into QuickBooks Online

In QuickBooks Desktop – Convert

Module 2 – Topic 4: Importing into QuickBooks Online

In QuickBooks Desktop
Post Conversion – Compare Reports

Balance Sheet and

Profit & Loss
• Accrual Basis
• All Dates
 Module 3
Navigating & Customizing
Module 3 : Navigating & Customizing

Navigating QuickBooks Online

QuickBooks Apps for Mac and Windows

Intuit Proprietary and Confidential

Topic 1: Navigating QuickBooks Online

Upon completion of this topic, you should be able to:

• Recognize key components of the QuickBooks Online interface

Intuit Proprietary and Confidential

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Sales-Customers

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Expenses- Vendors

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Employees

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Banking

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Sales-All Sales

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Expenses

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Accounting-Chart of

Accounts
Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Reports Center

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Taxes

Module 3 – Topic 1: Navigating QuickBooks Online

Left Navigation Pane: Apps

Module 3 – Topic 1: Navigating QuickBooks Online

Top Navigation Bar: Quick Create

Module 3 – Topic 1: Navigating QuickBooks Online

Top Navigation Bar: Search

Accountant
Client
Module 3 – Topic 1: Navigating QuickBooks Online

Top Navigation Bar: Gear

Module 3 – Topic 1: Navigating QuickBooks Online

Top Navigation Bar: Help

Module 3 – Topic 1: Navigating QuickBooks Online

Best Practices with Browsers

• Google Chrome is preferred browser
• Duplicate tabs for multiple windows
• Multiple monitors for increased efficiency
• Chrome users & Incognito windows to access multiple companies
Multiple Chrome users

Bookmark bar
Topic 2: QuickBooks App for Mac and Windows

Upon completion of this topic, you should be able to:

• Specify the features and benefits of using the QuickBooks
Online App for Mac and Windows
• Recognize navigation points in the QuickBooks Online App
for Mac and Windows

Intuit Proprietary and Confidential

Module 3 – Topic 2: QuickBooks App for Mac and Windows

QuickBooks Online App

• Desktop shortcut to QuickBooks Online
• Runs QuickBooks Online in a dedicated QuickBooks browser
• Allows for more “desktop-ish” features like dropdown menus for screens
and reports
• Can have multiple windows and use multiple monitors
• Screens refresh automatically
Module 3 – Topic 2: QuickBooks App for Mac and Windows

QuickBooks Online App – Where to Get

www.quickbooks.intuit.com/apps

or

www.apps.com

There is an app for both PC and Mac!

Module 3 – Topic 2: QuickBooks App for Mac and Windows

QuickBooks Online App

Can change
clients from client
drop down menu
Module 3 – Topic 2: QuickBooks App for Mac and Windows

QuickBooks Online App

Menu-style
navigation and
keyboard shortcuts
Module 3 – Topic 2: QuickBooks App for Mac and Windows

QuickBooks Online App

Same look
and feel as a
using a
browser
 Module 4
Common Workflows
Sales
Module 4 : Common Workflows - Sales

• Sales Concepts
• Recording Sales
• Managing Sales

Intuit Proprietary and Confidential

Topic 1: Sales Concepts

Upon completion of this topic, you should be able to:

• Recognize alternative entry points for entering sales
transactions
• Define common QuickBooks concepts and terms related to
recording sales transactions

Intuit Proprietary and Confidential

Module 4 – Topic 1: Sales Concepts

Posting vs Non-Posting Transactions

Posting Non-Posting
• Invoice • Estimate
• Payment • Delayed Credit
• Credit Memo • Delayed Charge
• Sales Receipt
• Refund
Module 4 – Topic 1: Sales Concepts

Accrual vs Cash

Accrual
Module 4 – Topic 1: Sales Concepts

Sales vs Income - Recording

Module 4 – Topic 1: Sales Concepts

Sales vs Income - Reporting

Sales Income
Topic 2: Recording Sales

Upon completion of this topic, you should be able to:

• Identify best practices when using QuickBooks Online to
record revenue
• Recognize the features of Online Invoices
• Identify the functionality of QuickBooks Payments

Intuit Proprietary and Confidential

Module 4 – Topic 2: Recording Sales

Estimates
Module 4 – Topic 1: Sales Concepts

Delayed Charges/Credits
Module 4 – Topic 1: Sales Concepts

Invoices
Invoice from estimate

Invoice from scratch

Invoice for billable charges

Module 4 – Topic 1: Sales Concepts

Receive Payment
Module 4 – Topic 1: Sales Concepts

Online Invoices
Module 4 – Topic 1: Sales Concepts

Online Invoices
Module 4 – Topic 1: Sales Concepts

Online Invoices
Module 4 – Topic 1: Sales Concepts

Online Invoices
Module 4 – Topic 1: Sales Concepts

Online Invoices
Status & Balance Updated on Online Invoice
Module 4 – Topic 1: Sales Concepts

Sales Receipt
Module 4 – Topic 1: Sales Concepts

Deposit Undeposited Funds

Module 4 – Topic 1: Sales Concepts

Credit Memo vs Refund

Topic 3: Managing Sales

Upon completion of this topic, you should be able to:

• Recognize methods for working with existing sales
transactions
• Identify functionality of batch processes for sales
transactions

Intuit Proprietary and Confidential

Module 4 – Topic 3: Managing Sales

Customer Center
Module 4 – Topic 3: Managing Sales

Customer Center – Detail Page

Module 4 – Topic 3: Managing Sales

Sales Center
 Module 5
Common Workflows
Purchases
Module 5 : Common Workflows - Purchases

• Purchase Concepts
• Recording Purchases
• Managing Purchases

Intuit Proprietary and Confidential

Topic 1: Purchase Concepts

Upon completion of this topic, you should be able to:

• Recognize alternative entry points for entering purchase
transactions
• Define common QuickBooks concepts and terms related
to recording purchase transactions

Intuit Proprietary and Confidential

Module 5 – Topic 1: Purchase Concepts

Posting vs Non-Posting Transactions

Posting Non-Posting
• Expense • Purchase Order
• Check • Billable Expenses
• Bill
• Bill Payment
• Vendor Credit
• Credit Card Credit
Module 5 – Topic 1: Purchase Concepts

Purchases vs Expenses: Recording

Module 5 – Topic 1: Purchase Concepts

Purchases vs Expenses: Reporting

Purchases
Expenses
Topic 2: Recording Purchases

Upon completion of this topic, you should be able to:

• Identify best practices when using QuickBooks
Online to record expenditures

Intuit Proprietary and Confidential

Module 5 – Topic 2: Recording Purchases

Purchase Orders
Module 5 – Topic 2: Recording Purchases

Billable Expenses
Module 5 – Topic 2: Recording Purchases

Billable Expenses
Module 5 – Topic 2: Recording Purchases

Bills
Module 5 – Topic 2: Recording Purchases

Bill Payments
Pay individual bills from the Vendor
Center or pay multiple bills from the
Quick Create menu
Module 5 – Topic 2: Recording Purchases

Vendor Credits
Module 5 – Topic 2: Recording Purchases

Checks
Module 5 – Topic 2: Recording Purchases

Print Checks
Print a batch of checks by
clicking on Print Checks from
the Quick Create menu
Module 5 – Topic 2: Recording Purchases

Expenses
Module 5 – Topic 2: Recording Purchases

Credit Card Credits

Topic 3: Managing Purchases

Upon completion of this topic, you should be able to:

• Recognize methods for working with existing purchase
transactions
• Identify functionality of batch processes for purchase
transactions

Intuit Proprietary and Confidential

Module 5 – Topic 3: Managing Purchases

Expenses: Vendors Tab

Module 5 – Topic 3: Managing Purchases

Vendor Center – Detail Page

Module 5 – Topic 3: Managing Purchases

Expenses: Expenses Tab

 Module 6
Payroll & Other Transactions
Module 6 : Payroll & Other Transactions

• Payroll
• Other Transactions Concept
• Recording Other Transactions

Intuit Proprietary and Confidential

Topic 1: Payroll offerings

Upon completion of this topic, you should be able to:

• Identify the payroll offerings that integrate with QuickBooks Online
• Identify the steps to setup QuickBooks Online Payroll
• Identify common payroll reports in QuickBooks Online

Intuit Proprietary and Confidential

Module 6 – Topic 1: Payroll Offerings

Integrated Payroll Offerings

QuickBooks Online QuickBooks Online
Payroll Full Service Payroll
QBOP QBFSP

Accessed inside QuickBooks Online YES YES

Separate user ID’s for accountant and client to

YES YES
collaborate on the same payroll account

Free expert support YES YES

Easy paychecks, just enter hours YES YES

Pay by check or direct deposit YES YES

Federal and state payroll tax forms

YES YES
automatically calculated

Intuit files and pays taxes on behalf of client YES

Intuit transfers data from previous provider, if

YES
needed

Intuit mails W-2’s to employees at year end YES

Module 6 – Topic 1: Payroll Offerings

Turning on Payroll
Module 6 – Topic 1: Payroll Offerings

Payroll Reports
Topic 2: Other Transaction Concepts

Upon completion of this topic, you should be able to:

• Recognize alternative entry points for entering other
transactions
• Define common QuickBooks concepts and terms related
to recording other transactions

Intuit Proprietary and Confidential

Module 6 – Topic 2: Purchase Concepts

Posting vs Non-Posting Transactions

Posting Non-Posting
• Expense • Purchase Order
• Check • Billable Expenses
• Bill
• Bill Payment
• Vendor Credit
• Credit Card Credit
Topic 3: Recording Other Transactions

Upon completion of this topic, you should be able to:

• Identify additional transactions initiated using the Quick
Create menu

Intuit Proprietary and Confidential

Module 6 – Topic 3: Recording Other Transactions

Timesheets
Module 6 – Topic 3: Recording Other Transactions

Deposits
Module 6 – Topic 3: Recording Other Transactions

Transfers
Module 6 – Topic 3: Recording Other Transactions

Journal Entries
Module 6 – Topic 3: Recording Other Transactions

Statements
Module 6 – Topic 3: Recording Other Transactions

Inventory Qty. Adjustment

Finding QuickBooks Online Certification Exam

Not yet enrolled in QuickBooks Online

Accountant or ProAdvisor Program:
http://bit.ly/proadvisor_free

Already enrolled in QuickBooks Online

Accountant or ProAdvisor Program:
Log into QuickBooks Online Accountant:
qbo.intuit.com
1) Select ProAdvisor in the left navigation bar
2) Select QuickBooks Online: Take Exam

Also the location of the supplemental training

guides and self-paced modules.
QuickBooks Online Certification - HELPFUL TIPS

• Keep the QuickBooks Online Accountant Window and the

course window open.
• Take a screen shot or picture of your score when you pass
each section and the final score.
 20 Minute Lunch Break

PLEASE PARTICIPATE IN THE CPE POLL

 Module 7
Banking & Tools
Module 7 : Banking and Tools

• Bank Feeds
• Tools

Intuit Proprietary and Confidential

Topic 1: Bank Feeds

Upon completion of this topic, you should be able to:

• Identify the steps to setup and utilize Bank Feeds

Intuit Proprietary and Confidential

Module 7 – Topic 1: Bank Feeds

Bank Feeds
• Link your bank and credit card accounts to your
online banking
• Imports your transactions automatically
• Non-posting until YOU take action (unless you use
Auto Add feature)
• Transactions become “self-reconciling”
Module 7 – Topic 1: Bank Feeds

Setting up
 Module 7 – Topic 1: Bank Feeds

Setting up – Download Range

Specify activity
download
Default: 90 days
Need 14 days?
Download 30 and
use batch exclude
Module 7 – Topic 1: Bank Feeds

Manual Import - .qbo, .csv, .qfx, .ofx

Module 7 – Topic 1: Bank Feeds

Navigating the Banking Center

Connected
Accounts

Organization
Module 7 – Topic 1: Bank Feeds

For Review Tab

Module 7 – Topic 1: Bank Feeds

Match Existing

Marry the downloaded bank transaction to existing QuickBooks transaction

Module 7 – Topic 1: Bank Feeds

Add New
Create a new transaction based off of the downloaded banking information
Module 7 – Topic 1: Bank Feeds

Bank Rules
Create new transaction based on pre-established terms you set up in QuickBooks
Module 7 – Topic 1: Bank Feeds

Bank Rules

Can now auto-add

Auto-added transaction
will have special icon in
the In QuickBooks tab
Topic 2: Tools

Upon completion of this topic, you should be able to:

• Recognize the functionality of Recurring Transactions
• Determine the steps to reconcile transactions to a bank
statement using the Reconcile Tool

Intuit Proprietary and Confidential

Module 7 – Topic 2: Tools

Recurring Transactions
Module 7 – Topic 2: Tools

Using Registers

Transaction has
been Matched or
Added through
Bank Feeds

R Transaction has
been reconciled
using the
Reconcile tool
Module 7 – Topic 2: Tools

Attaching Documents
Module 7 – Topic 2: Tools

Reconciliation Tool
• Reconcile Bank, Credit Card and other Balance Sheet
accounts
• Monitor changes to reconciled transactions
• Undo reconciliations IF you are in QuickBooks Online
Accountant
Module 7 – Topic 2: Tools

Reconciliation Tool
Module 8
Reporting
Module 8 : Reporting

• Intro and Subscription Differences

• Report Categories
• Printing, Emailing and Exporting Reports
• Working with Reports

Intuit Proprietary and Confidential

Topic 1: Intro and Subscription Differences

Upon completion of this topic, you should be able to:

• Recognize the differences in reporting capabilities by
subscription level

Intuit Proprietary and Confidential

Module 8 – Topic 1: Introduction to Reports & Subscription Differences

Reporting Intro
Module 8 – Topic 1: Introduction to Reports & Subscription Differences

QuickBooks Online Simple Start

• 44 default reports
• Income and expenses
• Accounts receivable
• Basic financial statements
• Customizable reports
Module 8 – Topic 1: Introduction to Reports & Subscription Differences

QuickBooks Online Essentials Reports

• 77 default reports
• Includes all reports in Simple Start
• Accounts payable
• Product / Services List
• Company snapshot
Module 8 – Topic 1: Introduction to Reports & Subscription Differences

QuickBooks Online Plus Reports

• 100 default reports

• Time activities
• Budget vs. Actual
• Collections report
• All QuickBooks Online reports
• Location and class reporting
• Inventory reports
• Reports Only Users!
Topic 2: Report Categories

Upon completion of this topic, you should be able to:

• Recognize the components of the Report Center

Intuit Proprietary and Confidential

Module 8 – Topic 2: Report Categories

Navigating the Report Center

Module 8 – Topic 2: Report Categories

Report Categories Vary Depending on the

Features You are Using
Module 8 – Topic 2: Report Categories

Accountant Only Reports

Topic 3: Printing, Emailing, and Exporting Reports

Upon completion of this topic, you should be able to:

• Identify the process of printing, emailing, and exporting reports

Intuit Proprietary and Confidential

Module 8 – Topic 3: Printing, Emailing, and Exporting Reports

Emailing and Printing Reports

Module 8 – Topic 3: Printing, Emailing, and Exporting Reports

Emailing and Printing Reports

Module 8 – Topic 3: Printing, Emailing, and Exporting Reports

Emailing and Printing Reports

Module 8 – Topic 3: Printing, Emailing, and Exporting Reports

Exporting Reports
Topic 4: Working with Reports

Upon completion of this topic, you should be able to:

• Indicate the functionality of Grouped Reports

Intuit Proprietary and Confidential

Module 8 – Topic 4: Report Groups

Report Groups
Module 8 – Topic 4: Report Groups

Report Groups
Module 8 – Topic 4: Report Groups

Report Groups - Scheduling

Module 8 – Topic 4: Report Groups

Management Reports
Create custom groups of reports with cover pages and
additional notes

Client sees

Accountant sees
Module 8 – Topic 4: Report Groups

Management Reports
 Module 9
Apps & the QuickBooks Online
Ecosystem
Module 9: Apps and the QuickBooks Online
Ecosystem

• Apps & the QBO Ecosystem

• Selecting and Using Apps

Intuit Proprietary and Confidential

Topic 1: Apps & the QBO Ecosystem

Upon completion of this topic, you should be able to:

• Recognize the benefits of Intuit-approved apps

Intuit Proprietary and Confidential

Module 9 – Topic 1: Apps & the QBO Ecosystem

The QuickBooks Online Ecosystem

Module 9 – Topic 1: Apps & the QBO Ecosystem

The QuickBooks Online Ecosystem

• Why?
• Enhance functionality of QuickBooks Online and
eliminate double entry
• Where?
• The App Center and apps.com
• How?
• QuickBooks Online API – an open development
platform
Module 9 – Topic 1: Apps & the QBO Ecosystem

Benefits of Apps
• Additional functionality
• Reduce data entry
• Streamline workflow processes
• Security/separate of duties
Module 9 – Topic 1: Apps & the QBO Ecosystem

Where to find – apps.com

Topic 2: Selecting and Using Apps

Upon completion of this topic, you should be able to:

• Identify the steps to find, purchase and access apps that
work with QuickBooks Online

Intuit Proprietary and Confidential

Module 9 – Topic 2: Selecting and Using Apps

Selecting Apps – Best Practices

•Research: Read reviews, talk to other ProAdvisors

•Test: Ask for a demo and start a trial

•Do what is BEST for the CLIENT

•Use Intuit Approved Apps from Apps.com

Module 9 – Topic 2: Selecting and Using Apps

Selecting Apps – Best Practices

• Understand the Vendor’s Billing Policy

• Understand On-boarding and Support Options

• Test the App (start a free QBO trial from

quickbooks.com)
Module 9 – Topic 2: Selecting and Using Apps

Connecting Apps
• Don’t connect apps for
customers through QuickBooks
Online Accountant!
• Log in to QuickBooks Online as
an Admin to connect apps
• Go to App Center (left side
navigation)
• Search Apps
• Get App Now
 Module 10
QuickBooks Online Accountant
Module 10 : QuickBooks Online Accountant

• Access QuickBooks Online Accountant

• Client List
• Team User
• ProAdvisor
• Unique Features
Intuit Proprietary and Confidential
Topic 1: Accessing QuickBooks Online
Accountant

Upon completion of this topic, you should be able to:

• Describe the steps to access and login to QuickBooks Online
Accountant

Intuit Proprietary and Confidential

Module 10 – Topic 1: Accessing QuickBooks Online Accountant

QuickBooks Online Accountant

• For Professionals (Bookkeepers, CPA’s, EA’s,
Consultants, etc)
• Access many companies from ONE access point
• Special tools/features to manage and monitor client
companies
• Your window to view QuickBooks Online companies
through
Module 10 – Topic 1: Accessing QuickBooks Online Accountant

How do I get QuickBooks Online Accountant

QuickBooks.com
Module 10 – Topic 1: Accessing QuickBooks Online Accountant

How do I get Clients to Show on

QuickBooks Online Accountant?
 Module 10 – Topic 1: Accessing QuickBooks Online Accountant

How do I Log into QuickBooks Online

Accountant

http://qbo.intuit.com
Topic 2: Client List

Upon completion of this topic, you should be able to:

• Identify features and functionality of the Client list

Intuit Proprietary and Confidential

Module 10 – Topic 2: Client List

Client List
Easy oversight to QuickBooks Online data
Module 10 – Topic 2: Client List

Client List
Quickly open QuickBooks Online companies
Module 10 – Topic 2: Client List

Client Detail Page

Module 10 – Topic 2: Client List

Client Detail Page

Monitor reconciliation status
Module 10 – Topic 2: Client List

Client Detail Page

Inactivate client
Module 10 – Topic 2: Client List

Add Client
Module 10 – Topic 2: Client List

Add Client
Topic 3: Team Users

Upon completion of this topic, you should be able to:

• Specify the steps to manage permissions for team users
accessing your QuickBooks Online Accountant firm

Intuit Proprietary and Confidential

Module 10 – Topic 3: Team Users

Add Team User

Module 10 – Topic 3: Team Users

Add Team User - Firm Administration

and Books
Module 10 – Topic 3: Team Users

Add Team User – Manage Client Access

Topic 4: QuickBooks ProAdvisor

Upon completion of this topic, you should be able to:

• Recognize the features available to help you manage your
QuickBooks ProAdvisor membership

Intuit Proprietary and Confidential

 Module 10 – Topic 4: ProAdvisor

QuickBooks ProAdvisor Level

Silver: not certified or have fewer than 5 paid online clients.

Gold: QuickBooks Online certified OR Diamond: Advanced QB certified OR have

have 5–19 paid online clients.
• Certified gold members are listed on the
Find-A-ProAdvisor online directory.
• Certified Gold: Access to the QuickBooks
Online Advanced training and certification
20+ online clients.
• Premium Support (Diamond Support)
• Advanced Certified: Receive priority ranking
on the Find-A-ProAdvisor directory
Module 10 – Topic 4: ProAdvisor

QuickBooks ProAdvisor Certification

Module 10 – Topic 4: ProAdvisor

QuickBooks ProAdvisor Profile

Module 10 – Topic 4: ProAdvisor

ProAdvisor – Additional Centers

Topic 5: Unique Features

Upon completion of this topic, you should be able to:

• Identify functionality of the Your Books section in QuickBooks
Online Accountant
• Specify unique features of the Accountant Toolbar

Intuit Proprietary and Confidential

Module 10 – Topic 5: Unique Features

Your Books Client list in Your Books is same as Clients in QBOA

Module 10 – Topic 5: Unique Features

QBOA Toolbar
Client Switcher

Quick Create
Module 10 – Topic 5: Unique Features

QBOA Toolbar Search

Gear Icon
 Module 11
Accountant Tools
Module 11 : Accountant Tools

• The Accountant Toolbox

Intuit Proprietary and Confidential

Topic 1: Accountant Toolbox
Upon completion of this topic, you should be able to:
• Recognize the Trial Balance functionality and its connection between
QuickBooks Online (QBO) and ProConnect Tax Online (PTO)
• Recognize the tools available in the Accountant Toolbox
• Identify the Accountant Tools to troubleshoot errors
• Identify the process to avoid impacting prior accounting periods
Intuit Proprietary and Confidential
Module 11 – Topic 1: Accountant Toolbox

Accountant Toolbox - Intro

Module 11 – Topic 1: Accountant Toolbox

Report Tools
Module 11 – Topic 1: Accountant Toolbox

Trial Balance
Module 11 – Topic 1: Accountant Toolbox

Trial Balance
Module 11 – Topic 1: Accountant Toolbox

Trial Balance – Tax Mappings

Module 11 – Topic 1: Accountant Toolbox

Trial Balance – Tax Return or Export

View Tax Return opens up ProConnect Tax Online

Can export as Excel or CSV

Module 11 – Topic 1: Accountant Toolbox

Reclassify Transactions
Module 11 – Topic 1: Accountant Toolbox

Voided/Deleted Transactions
Module 11 – Topic 1: Accountant Toolbox

Write Off Invoices

Module 11 – Topic 1: Accountant Toolbox

Adjusting Journal Entries

Module 11 – Topic 1: Accountant Toolbox

Close Books
Module 11 – Topic 1: Accountant Toolbox

Reconcile
Module 11 – Topic 1: Accountant Toolbox

Reporting Shortcuts
• Accountant Reports
• Management Reports
• My Custom Reports
Module 11 – Topic 1: Accountant Toolbox

Other tools

• Chart of Accounts – easily access

registers
• New Window – duplicates window you
have open in another tab
• ProConnect Tax Online - direct
connect to ProConnect Tax Online
(doesn’t import QBO information
 Module 12
Troubleshooting
Module 12 : Troubleshooting

• Working with Bank Feeds

• Troubleshooting Common Mistakes
• Troubleshooting Opening Balance Equity

Intuit Proprietary and Confidential

Topic 1: Working with Bank Feeds

Upon completion of this topic, you should be able to:

• Recognize features to troubleshoot common Banking Center
issues

Intuit Proprietary and Confidential

Module 12 – Topic 1: Working with Bank Feeds

Bank Feeds – Already Matched

Go to “In QuickBooks” Tab

Undo
Module 12 – Topic 1: Working with Bank Feeds

Bank Feeds – Already Reconciled

• Select transactions already reconciled

• Batch actions
• Exclude Selected
Module 12 – Topic 1: Working with Bank Feeds

Bank Feeds - Duplicates

If in For Review tab –
Exclude Selected

If already added – Undo

Exclude Selected
Module 12 – Topic 1: Working with Bank Feeds

Bank Feeds – Red Error Message

Topic 2: Troubleshooting Common
Mistakes

Upon completion of this topic, you should be able to:

• Identify common mistakes made in QuickBooks Online and how to
fix them
• Specify the steps to modify lists

Intuit Proprietary and Confidential

Module 12 – Topic 2: Troubleshooting Common Mistakes

Bank Reconciliations – Beginning Balance

Doesn’t Agree
Module 12 – Topic 2: Troubleshooting Common Mistakes

Chart of Accounts

Merging Accounts
• Streamline reports and Chart of Accounts
• Ensure that account type, detail type, and parent
account match
• Change name off account you are merging from
(removing)

Deleting/Inactivating Accounts
• Remove old accounts to prevent erroneous use
• There is no true ‘delete’ in QuickBooks Online!
Module 12 – Topic 2: Troubleshooting Common Mistakes

Chart of Accounts - Merging

1
3

2
Module 12 – Topic 2: Troubleshooting Common Mistakes

Chart of Accounts – Deleting/Inactivating

Module 12 – Topic 2: Troubleshooting Common Mistakes

Voiding a Check from a Prior Period

Don’t use the VOID button!
• The VOID feature will void the
check as of the check date

Offset Check with a Deposit

• Date deposit in current fiscal
year
• Map to same expense
account as check
• MEMO!
• Reconcile transactions
together
Reconcile Voided Check and Deposit
Module 12 – Topic 2: Troubleshooting Common Mistakes

Accounts Receivable Errors

• Client can see that Customer Balances are wrong
• Accounts Receivable is overstated OR negative
• Register balance for bank is exceptionally higher than actual balance
– unreconciled deposits
• Income is overstated
Module 12 – Topic 2: Troubleshooting Common Mistakes

Payment not applied

Module 12 – Topic 2: Troubleshooting Common Mistakes

Posting to Income – either in addition to or

instead of receive payment
Module 12 – Topic 2: Troubleshooting Common Mistakes

Receive Payment Posted Directly to Bank

Account – won’t match to Bank Statements
Amount of payment posted in QuickBooks to Actual deposit amount
Date payment received bank account

09/30/16 250.00

9/30/16 479.22

9/30/16 322.15

9/30/16 10.89

9/30/16 114.53 1176.79

Go back to payments and post to Undeposited

Funds. Make deposit capturing all payment received
in that deposit
 Module 12 – Topic 2: Troubleshooting Common Mistakes

Deposit posted to Accounts Receivable

Go to Receive
Payment screen
and apply open
invoice to the
credit created by
the deposit
Module 12 – Topic 2: Troubleshooting Common Mistakes

Accounts Payable – Bill Paid by Check

Drawer ignored

Posted to Expense

Go back and add bill

from the drawer
Topic 3: Troubleshooting Opening Balance Equity

Upon completion of this topic, you should be able to:

• Identify common mistakes made in QuickBooks Online and how to
fix them

Intuit Proprietary and Confidential

Module 12 – Topic 3: Troubleshooting Opening Balance Equity

Opening Balance Equity

Never Zero’d Out
Module 12 – Topic 3: Troubleshooting Opening Balance Equity

Opening Balance Equity – Other Reasons

Do not enter balance when new balance sheet account is created
Module 12 – Topic 3: Troubleshooting Opening Balance Equity

Opening Balance Equity – Other Reasons

Do not enter balance when new customer/vendor is created
Module 12 – Topic 3: Troubleshooting Opening Balance Equity

Opening Balance Equity – Other Reasons

Do not enter quantity & cost when creating new inventory product
Finding QuickBooks Online Certification Exam

Not yet enrolled in QuickBooks Online

Accountant or ProAdvisor Program:
http://bit.ly/proadvisor_free

Already enrolled in QuickBooks Online

Accountant or ProAdvisor Program:
Log into QuickBooks Online Accountant:
qbo.intuit.com
1) Select ProAdvisor in the left navigation bar
2) Select QuickBooks Online: Take Exam

Also the location of the supplemental training

guides and self-paced modules.
After You Pass Your Exam
• Download your new Certified ProAdvisor Badge from the
same button you clicked to take the exam.

• Use your badge on for your website, biz cards, etc.

• Create or Update your ProAdvisor Profile in the Find-a-

ProAdvisor Referral Database. Best Practices:

• Include a picture not your logo

• Include a short bio about the services you offer
• Select the certifications you have complete
Thank You