NHO Certification Test Paper Co-Brand TS Version 1.

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Name : Deputy ID :
Trainer Name : Anees Sait DOJ :
ATM Name : Mahesha Location : Bangalore
 All 30 question to be attempted & Each Question carries 1 Marks
 Total Time - 45 Minutes

Part 1 - Product
Please tick the right Answers from the option given

1) What is the Joining fee for IRCTC Card?

a. Rs. 500/- + GST
b. Rs. 499/- + GST
c. Rs. 299/- + GST
d. None of the Above

2) When does the customer need to pay the Annual Fee for Credit Card?
a. At the time of Signing the application
b. Customer Does not have to pay any Fees
c. Only after the card is approved and the statement is generated
d. There is no fee on this card

3) What is Joining Offer in IRCTC Card?

a. Customer will get 350 Bonus Points on first retail Spend of Rs. 1000/- or more
b. Customer will get 500 Bonus Points on first retail Spend of Rs. 500/- or more
c. Customer will get 350 Bonus Points on first retail Spend of Rs. 500/- or more
d. No Joining Gift

4) What is Spend Based Reversal in Yatra Card?

a. Customer spends Rs 90,000/- in a 2nd year and the Subsequent year fee is reversed
b. Customer spends 90,000/- in year and Subsequent year fee is reversed
c. There is no fee reversal available in Yatra Card
d. None of the above

5) Which of these is not a benefit of SBI IRCTC Card?

a. Up to 10% value back on AC ticket booking
b. 1.8% transaction charge saving
c. 500 bonus joining points
d. Petrol Surcharge waiver across the country

6) What is Minimum & Maximum Credit Limit for Yatra Card?

a. Rs. 10000 – Rs. 3 Lac
b. Rs. 10000 – Rs. 5 Lac
c. Rs. 40000 – Rs. 5 Lac
d. Rs. 10000 – Rs. 10 Lac

7) What is the transaction range where customer will get Fuel surcharge waiver in IRCTC Card?
a. Rs. 1000 – Rs. 3000
b. Rs. 500 – Rs. 4000
c. Rs. 500 – Rs. 3000
d. Rs. 1000 – Rs. 4000

8) What is the Annual fee for Yatra Card?

a. Rs. 1499/- + GST
b. Rs. 4999/- + GST
c. Rs. 499/- + GST
d. Rs. 2999/- + GST

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 NHO Certification Test Paper Co-Brand TS Version 1.1

9) On which class ticket booking Customer can redeem his Reward Points?
a. 1st and 2nd AC class booking only.
b. 2nd AC class booking only
c. Upto 3rd AC class booking
d. All classes

10) Please select the category on which the customer will get additional 6 Reward Points in Yatra Card?
a. On Total ticket fare for purchase made at Yatra.com through Yatra card
b. On base fare for purchase made at Yatra.com through any card
c. On base fare for purchase made at Yatra.com through Yatra card
d. On Total ticket fare for purchase made at Yatra.com through any card

11) On Yatra Card, how much Reward Point customer will get in Normal & Yatra.com spends?
a. 2 R.P. on Normal Spends/6 R.P. on Yatra.com Spends
b. 2 R.P. on Normal Spends/10 R.P. on Yatra.com Spends
c. 1 R.P. on Normal Spends/6 R.P. on Yatra.com Spends
d. 1 R.P. on Normal Spends/10 R.P. on Yatra.com Spends

12) What is the Fuel Transaction Range & Monthly Fuel Surcharge Waiver amount in Yatra Card?
a. Rs. 500 – Rs. 3000 & Rs. 250 Per Month
b. Rs. 500 – Rs. 4000 & Rs. 250 Per Month
c. Rs. 500 – Rs. 3000 & Rs. 100 Per Month
d. Rs. 500 – Rs. 4000 & Rs. 100 Per Month

13) In Yatra card, the milestone discount voucher of Rs.500 is valid for:
a. 1 year
b. 3 months
c. 6 months
d. 9 months

14) What is the cost of Add on Card on IRCTC Card?

a. Rs. 500
b. Rs. 200
c. Free of Cost
d. Rs. 250

15) Please select the category from which the customer will get upto 10% value back on IRCTC Card.
a. On Departmental & Grocery Stores
b. On Railway ticket
c. On Dinning spends
d. On Dinning & Balance Transfer
Part 2 - Policy

16) What would be the transaction amount required for applying the IRCTC credit card on EDC Surrogate (Salaried)?
a. 800
b. 500
c. 300
d. 700

17) What is the Maximum vintage of the duplicate / e-statement of credit card require for sourcing under card against card
surrogates?
a. 60 Days
b. 50 Days
c. 30 Days
d. 45 Days

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 NHO Certification Test Paper Co-Brand TS Version 1.1

18) Which of these is a Valid ID & Address Proof?

a. PAN ID Card
b. Voter ID Card
c. Tax Receipt
d. Bank Statement

19) Which of the below comes under Category B Company?

a. All Secondary Private Limited Companies
b. All Government Companies & Organizations
c. All top listed companies
d. All Local Shops & Showroom

20) What is the Minimum Net salary required in Income surrogate for CAT B in IRCTC Card?
a. 2.4 Lac
b. 4.8 Lac
c. 3.2 Lac
d. 5.5 Lac

21) What is the Maximum vintage of the Original statement of credit card require for sourcing under card against card surrogates?
a. 60 Days
b. 50 Days
c. 30 Days
d. 45 Days

22) What is the Competition Card limit required for IRCTC/Yatra Card in CAC Surrogate?
a. 30000
b. 40000
c. 35000
d. 45000

23) What is the minimum car loan required to source Yatra card?
a. 2 Lac
b. 4 Lac
c. 3 Lac
d. 5 Lac

24) What is the minimum home loan required to source Yatra card?
a. 2 Lac
b. 4 Lac
c. 5 Lac
d. 8 Lac

25) What is the full form of WCP & QDE?

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 NHO Certification Test Paper Co-Brand TS Version 1.1
Part 3 – Value added Services

26) How many days covered for Post Hospitalization in Family Health Floater?
a. 60 Days
b. 50 Days
c. 30 Days
d. 45 Days

27) Under which Section Customer will get Income Tax benefit in Family Health Floater?
a. Under Section 80C
b. Under Section 80D
c. Under Section 80A
d. Under Section 80B

28) What is the Processing fee for flexi pay (Emi Option)?
a. 2% Subject to Minimum Rs. 149 & Maximum Rs. 750)
b. 2% Subject to Minimum Rs. 199 & Maximum Rs. 1000)
c. 2.5% Subject to Minimum Rs. 149 & Maximum Rs. 750)
d. 3% Subject to Minimum Rs. 149 & Maximum Rs. 750)

29) What is the minimum outstanding required in competition card for Balance Transfer facility?
a. 3000
b. 5000
c. 2000
d. 4000

30) Where can the customer SMS to get a call back from SBI Card customer care?
a. SMS “complete issue” and send it to 39020202
b. SMS “PROBLEM” and send it to 9212500888
c. SMS “HELP” and send it to 56767
d. SMS “Card No.” & send it to 56767

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