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Management and Economics 351

SOURCES OF HUMAN RESOURCES


RECRUITMENT ORGANIZATION

EmanoilMUSCALU
emanoil.muscalu@ulbsibiu.ro
“Lucian Blaga” University of Sibiu, Romania

ABSTRACT
The recruitment of human resources in the organization is
considered a key element of human resource management as the main
method of ensuring labor organization.
Identifying sources of recruitment is an important step in the
course of the recruitment process. Recruitment sources may be
internal or external, but most use both sources, thereby increasing the
chances of attracting candidates as well as prepared and competitive.
For an organization to succeed and survive, it must combine rational
use of both sources of recruitment. An organization operating in a
highly competitive environment should put more emphasis on foreign
sources, while an organization working in environments with slow
changes can be successfully used internal recruitment.

KEYWORDS: human resources, organization, recruitment, internal


recruitment, external recruitment

1. Introduction 2. Recruitment of Human Resources


Both success and survival of an in Organizations – A Key Element of
organization depends on the quality of Human Resource Management
human resources available to it and/or use. The recruitment of human resources
Therefore the organization should focus on in the organization is considered a key
identifying and attracting the most element of human resource management as
competitive candidates, which is achieved the main method of ensuring labor
through a recruitment process efficiently. organization. The main purpose of the
The recruitment of human resources in an recruitment is to attract a sufficient number
organization can be a costly and difficult of candidates that meet the job requirements,
when the labor market is low and there are the employer can select the best person for
no offers for requests of the organization a particular job. Recruitment of human
who wants to recruit. resources is the process of searching,
tracking, identifying and attracting potential
candidates from which to be chosen
candidates able to, finally, the characteristics

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352 Management and Economics

necessary professional or best match (in accordance with national legislation and
vacancies present and future [1]. provisions in force);
Complementary to finding a job that – Restrictions and standards of the
meets the needs, the recruitment must take organization (in accordance with national
into account the needs of the person who legislation and provisions in force);
will occupy the position. Therefore, the – Wage conditions, training, promotion
recruitment aims to attract both human opportunities further;
resources needed to develop adequate activity – That is hierarchical level vacancies etc.
of organization and human resources attracted Staff recruitment is the first contact
increasing their chances to remain in the between the employer and applying for
organization as long as possible. This can be employment, being a public activity. The
achieved only if the recruits have values, process is difficult and laborious due to the
attitudes and personalities that fit the following factors external and internal
organizational culture exist in the organization. influences of the organization [5], [6]:
Among the most important objectives of the – Conditions and labor market
recruitment process recall [2]: changes as events and changes over time
– Determine current and future have increased influence over the recruitment
recruitment needs in relation to human of staff. Thus, recruitment policies are
resource planning and job analysis activities; affected by some relevant changes, such as
– Increasing the number of potential demographic trends, labor market entry of
candidates qualified with minimum costs; the female workforce retirement or old age;
– Selecting those candidates who – The ability of systems and human
have the potential to add value to the resource development training and
organization, they are able to work in a team; educational models that have an impact on
– The success of the selection the recruitment process;
process by reducing opportunities for input – Legal and regulatory framework
into the process people with lower adequate human resources, covering different
qualifications to the job requirements; aspects of staffing, including recruitment
– Increased effectiveness and activities, to avoid illegal employment
efficiency across the organization and decisions or practices and/or any
workers on short, medium and long term; discrimination;
– Assessing the effectiveness of – The unions that are active in the
various recruitment sources and techniques; process of staffing but, by certain provisions
– The establishment of performing of the collective agreement may affect the
the selection process: manager or human recruitment of human resources;
resources department. – Potential candidates preferences for
The organization of human resources certain industries, certain posts in the organization
recruitment involves editing the materials or organizations for specific benefits or a
that will be presented [3], [4]: particular regime of work and rest;
– Organization; – The area in which the activities of
– Vacancies and their functions; the organization, local amenities and additional
– Holders required qualifications benefits offered by the organization;
listed in the job offer; – Image/reputation of the organization,
– Conditions required candidates; which can be positive or negative and can
– Steps that candidates will go attract/repel potential candidates;
(selection, testing, trial period); – Organizational objectives reflected
– The conditions under which the in both the human resource objectives and
selection will work within the organization policies and recruitment decisions;

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Management and Economics 353

– Organizational culture, values and and performance of the office. An


norms promoted by influence recruitment organization which promotes its own
and employment; employees in functions become available
– Policies and practices in human and/or new companies may produce
resources management applied in the additional motivation for employees.
organization; Recruitment within the organization
– Mandatory requirements that the can be particularly effective if the
organization believes that candidates must organization has previously conducted a
fulfill positions as recruiting should result recruitment of qualified staff with a very
in achieving consistency in the quality of high potential [10].
recruits and requirements posts to be filled; Internal recruitment sources may be
– Economic and financial situation [11], [12]:
of the organization, which depends on – Alert system continues vacancies;
salary policy and the policy of non-financial – Promote human resources plan;
reasons. – Plan job rotation;
The organization, by the persons – Database of employees;
appointed to represent in the recruitment – References to employees;
process, is required to present candidates all – Database of candidates rejected
the facilities which they can: mutual aid, previous recruitments.
additional leaves for education, healthcare, The continued vacancy announcement
security systems, means of saving income, gives employees the opportunity to pass
facilities for children means recovery etc. [7] both a better job and motivation necessary
to perform effectively the duties and
3. Sources of Human Resources responsibilities incumbent.
Recruitment For announcing vacancies panel can
Identifying sources of recruitment is use a special purpose, a piece of information
an important step in the course of the internal circulation or e-mail. Announcement
recruitment process. Recruitment sources of vacancies and the conditions to be met
may be internal or external, but most use both before release is recruiting foreign sources,
sources, thereby increasing the chances of employees having available a reasonable
attracting candidates as well as prepared time to opt for vacancies. The employees
and competitive. concerned must be notified in advance
a) Sources of internal recruitment when a contest was held.
organization relates to fill vacancies by Promotion and transfer forms can be
members of the organization by promoting from internal recruitment for the purpose of
a better job (in terms of working conditions) employment vacancies. Although recruitment
or advancement in the hierarchy of jobs by promotion has lower costs and takes
(higher qualifications, greater responsibility, less, it can lead to conflicts arising from the
higher remuneration etc.) [8]. promotion of a person’s peers is not
In this case, take the form of advance considered suitable for the new post.
recruitment, promotion, a wheelwright or Another form of internal recruitment is the
transfer from one job to another. She internal transfer without promotion. This
however called because recruitment involves ensures, while forming a picture of the
the respective candidates by exactly the organization to employees, their useful for
same steps taken by external candidates [9]. future promotions.
Internal recruitment allows managers Job rotation is a form of temporary
to observe employees for a certain period of transfer from one job to another, for a
time to evaluate each individual’s potential shorter or longer. This is used when you

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354 Management and Economics

want employees to know the various – The likelihood of inappropriate


functional aspects of the organization. One decisions is much diminished;
of the disadvantages of this type of recruiting – Motivating employee performance;
employees is the cost of adapting to the new – Increase employee morale as
post, the highest since transfer is shorter. promotion opportunities are perceived as
Employee skills inventory is based on stimulating;
lists of talents and skills identified employees. – Ensure the promotion of morality;
These lists are in the database of human – Increase the sense of belonging to
resources, they serve and applications the organization, loyalty and / or attachment
related to the motivation of employees. to it because employees perceive more
References employees is a cheap and clearly the opportunities for promotion;
reliable source of information if people give – The organization is able to improve
those references to assume responsibility in results and/or its objectives through the use
expressing their opinion. of capacity and expertise within their own
Former unsuccessful candidates prior employees;
to recruitment processes and whose data is – Causes a normal succession
stored in a database, can be very good internal promotion by creating “chains of
resources for recruitment. The recruitment promotions”;
process is conducted in a short time because – Hiring from outside is done only at
you already know a few things about the bottom, “input”.
prospective candidates. The disadvantages of using internal
Former employees who left retirement sources of recruitment [19], [20], [21], [22],
may be interested to rehire or recommend [23], [24]:
others for vacant posts. The advantage is that – Prevent the infusion of "fresh
already know their abilities, skills, personality, perspective" and discouraging the
values, attitudes and performance of those promotion of new ideas;
who worked in the organization. – Creating new vacancies as a result
Advantages of internal recruitment of the passage of an employee from one job
sources are [13], [14], [15], [16], [17], [18]: to another leads to recruitment needs for
– Low costs for pre-employment posts vacated by succession, to the lowest
activities; level posts;
– Lower costs for posts; – Where a rapid expansion with
– Recruitment is faster and less technical input if there is a possibility to
expensive; promote new posts on its employees, they
– Time orientation and mentoring of do not meet requirements and may need a
new employees on jobs is greatly longer time to accommodate the new post;
diminished; – Can manifest favoritism;
– It is much easier to attract – The promotion of employees within
candidates; the organization may be conflicts caused by
– Know who performed the selection the different ways of perceiving the facts or
of “strengths” and “weaknesses” of the situations;
candidates and their ability to do the job; – The possibility of mental health
– Better assessment of the candidate's problems and not pass moral personnel;-
abilities; Possible problems related to promotions
– Candidates show a high degree of frustration;
organizational integration; – Promotion infighting – interpersonal
– The selection is faster and more conflicts;
efficient; – Favoring manifestation “Peter’s

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Management and Economics 355

Principle” (under which people tend to get – Schools and universities


up the corporate ladder to their level of – Placement, recruitment agencies
incompetence), this means that employees and labor;
can be promoted under the proper – The means of mass communication;
performance of duties, to reach those stations – Employees in the system of
whose requirements are the higher their “leasing”;
potential; – The unions;
– Involves the development of – Professional associations;
appropriate training programs to allow – On-line services;
proper development of their employees so – Job fairs;
that they can assume new responsibilities – Career days;
and tasks: – Open days.
– There is a need for management Schools and universities constitute
development programs. good sources for recruitment. Execution
If we rely on recruitment from internal personnel can be recruited from vocational
sources may appear a number of issues schools or colleges. The link between
related to personnel policy and strategy of the educational institutions and organization
organization. Below we present some situations that recruiting is done by:
where recruitment from internal sources is – Organizing visits at the organization;
the most appropriate [25], [26], [27]: – Organized by the organization of
– The organization is growing rapidly events such as career days, job fairs, etc.;
and/or not achieved adequate training to – Conducting programs of cooperation
their employees so that they can take over between educational institutions and
the responsibilities of the newly created posts; organization;
– The organization’s development – Hiring of part-time students;
stagnates or rises routine/habit in the Recruitment and placement agency
performance requirements of the position/ labor are formalized structures, public and
positions; private, offering those interested a wide range
– Geographically dispersed organization; of services: consulting, testing, placement.
– The possibility of a mediocre State agencies provides information about
employee to be promoted to a higher post, jobs and potential candidates nationwide
the desire to escape the hierarchical using updated databases. Private agencies
superior of the employee. serving mainly two groups of students:
The high performance achieved by an those who apply for managerial positions
employee on a certain function is not a and apply for seasonal jobs do not need a
good indicator of performance by the special skill.
employee will get new job skills and where Mass media, particularly newspapers,
different skills are required. are very convenient as a means of
b) Sources of external recruitment announcing the vacancy. Recruitment notice
organization used when it is considered that must include some basic information: the
the interior cannot provide a suitable candidate experience required of candidates, station
for a particular job. External recruitment information, information about the
must be well planned and coordinated and organization, contact person.
is especially needed fast growing Staff for lease is a form of recruitment
organizations or those for which a keen that has developed in recent years. The
interest from highly qualified labor force. organization signs a contract with a
Sources of external recruitment company leasing labor, after which workers
organization can be [28], [29], [30]: are employed for a fixed period of time.

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356 Management and Economics

When the contract expires, employees return from prestigious institutions of higher
to leasing company workforce. Expenses education, students will receive scholarships
related to recruiting, training and paying paid by the employing company;
taxes to the budget shall be borne by the – Allows reducing staff training costs;
leasing company workforce. – It is cheaper and faster than to
Unions and professional associations instruct internal resources;
are sources of certain types of workers in – People coming from outside the
industries such as transport or construction. organization can be more objective;
Unions have always a number of potential – New employees can be an important
candidates that can be sent to the employer’s source of new ideas and knowledge;
request. – Promotes the contribution of new
Professional associations have ideas, encouraging progress of the organization;
publications announcing vacancies and provide – Enriches the organization’s internal
information to support potential candidates. human potential, stagnation or remove any
On-line services are provided by routines installed;
systems developed by Internet. Recruitment – Encourages a new way of thinking
via the Internet can provide a large number within the organization;
of possible candidates with low costs and a – Allow correct any discriminatory
significant increase in the speed of hiring practices and/or fulfillment of plans
processing applications for employment. to identify and attract special groups of
On the downside, recruitment on the candidates;
Internet is not accessible for all employees. – Allow additional staff needs
Special events like “Open Day” in resulting from the expansion and rapid
which candidates can visit the organization development of the organization;
and know more detail environment where – New employees and bring new
there are positions that are open to perspectives on development organization;
competition. – Possible discriminatory practices
The advantages of using external are eliminated on filling positions;
sources of recruitment [31], [32], [33], [34]: – No internal groups of supporters to
– The possibility of appealing to vitiate the selection.
recruiters specialists harder to find employment; Disadvantages are recruiting foreign
– Help improve the recruitment process sources [35], [36], [37]:
itself because of the possibility offered to – Expenses for recruiting labor
compare internal and external candidates; market;
– Helps identify and attract a large – Need more time for completing the
number of potential candidates when they phases of pre-recruitment;
know the situation on the labor market; – Identify, attract and assess candidates
– The possibility of choosing from is made more difficult, just on the basis of
among several candidates; references or some short interviews;
– The recruitment of employees with – Less knowledge of candidates
experience gained in other organizations creates risks regarding the behavior of new
– Hiring specialists from other employees
countries without incurring the expenses – There cannot be selected who is the
necessary vocational training; best and suitable job;
– Can bring professionals and experts – The risk to hire candidates who
in the organization; subsequently prove not or cannot be
– The possibility of concluding maintained at the high level they have
agreements “pre-recruitment” with students demonstrated during the selection process;

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Management and Economics 357

– The emergence of disagreements of recruitment is essential for the effective


between new employees and existing staff functioning of the organization, depending
in the organization; on the outcome of recruiting the best
– Can cause mental and moral employees in the organization.
problems for internal candidates; € Sources can be internal or
– The possibility of discrimination external recruitment organization, each
candidates outside the organization when presenting advantages and disadvantages
the same jobs are assessed and people in the for the organization.
organization; € Promotion from domestic sources
– Potential internal candidates may is considered to have positive effects for the
feel frustrated if frequent use of external high satisfaction at work among employees
recruitment, leading to decreased interest in the organization and is used when the
and motivation of its employees who organization wants to maximize their
consider that qualify, but their chances of employees and potential available to them,
promotion are reduced by looking outside; recovering, and thus investments in training
– The need for a relatively long time and improving employees.
for adaptation and/or integration of the new € External recruitment determines
employee organization, being accustomed introduction of new ideas, concepts and
to a different kind of culture. methods in the organization, but has the
In the case of external recruitment disadvantage that new employees need a
psychosocial aspects are very important: if longer period of adjustment to the new
there are older employees who rejects new organization. It is used when organizations
employees, then these will be less are expanding, they diversify and extend.
motivated and will integrate very hard and € To fill vacancies will be an
have low productivity. analysis of the advantages and
Also, if new staff will be located disadvantages posed by each recruitment
above the leaders inside the high cohesive source utilized.
groups, then they will reject the presence € For an organization to succeed
and attempt directly or indirectly to get and survive, must combine rational use of
them to leave [38]. both sources of recruitment. An organization
operating in a highly competitive
4. Conclusion environment should put more emphasis on
Human Resources Recruitment has a foreign sources, while an organization
high level of human resource management working in environments with slow changes
activities. Knowledge and proper application can be successfully used internal recruitment.

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358 Management and Economics

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Management and Economics 359

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REVISTA ACADEMIEI FORĥELOR TERESTRE NR. 3 (79)/2015

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