COMPANY CONFIDENTAL

Goals and Objectives Form

I. Employee Data

Employee Name Adnan Cheema

Employee Number E-00454
Designation Associate Manager
Immediate Supervisor Manager Access Network (North)
Department Access Networks
Location Islamabad
Salary Band B3

II. Top five (5) Job Functions 1

No. Function Performed

1. Resource planning for project
2. Project implementation
3. Maintain Quality and standards for installation & Operation
4. Project Operation & Maintenance for Telenor, CMpak & SCO.
5. Ensure the timely implementation of the Projects
6. Team training and management
7. Provide exemplary support to customer
8. Finance disbursement and collection of adjustment from field team
9. Provide leadership in Operation team
10. Constant follow up till the rectification and resolution of the problems related to
the SCO, Zong and Telenor Customers.
11. Provide the weekly and Monthly reports of SCO, Zong and Telenor to Line Manager
12. Provide pre & post installation support to the valuable customers.

III. Goals (July 2010 – June 2011) 1, 2

No. Goal Achieved Not Achieved

1. Increase the Customer list by Providing excellent
and exemplary support to existing customer
2. Weekly meeting with teams and Line Manager
3. Constant Technical skills improvement and
knowledge sharing with team and trainings
4. keep transparency and moral values among the
team
5. Publish weekly O&M report for Telenor
6. Improvement in the standard of the Installation
1
Please attach an additional sheet if required
2
Please provide at least ten (10) Goals. You are however encouraged to add as many goals as you can possible
accomplish

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 COMPANY CONFIDENTAL
7. Maintain network uptime of Zong according to
SLA
8. Implement procedures for timely resolution of
complaints with the help of administration and
finance department.
9 Maintain network uptime of SCO, according to
SLA
10 Maintain network uptime of Telenor according to
SLA
11. Implementation of Health & Safety
12 Optimization of SCO Network
13 Optimization of Zong Network
14 Optimization of Telenor Network
15 Publish the O&M document for Telenor
16 Team Building for Telenor O&M
17 Resource Optimization
18 Trained & prepare team according to organizational
guide line to achieve the goal set by management.
19 Adopt the standard procedure against each
assignment
20 Optimization in operational cost of SCO and Zong
21 Edit Network configuration document as required
or changed in network required
22 Provide training to Team for troubleshooting as per
approved manual by Manager North
23 Keep track of documentation of SCO, Zong and
Telenor networks
24 Secure an admission for MBA in some recognize
institute to enhance the career
25 Get approval of ECN before any activity at Hub
Site
26

IV. Objectives (July 2010 – December 2010)3,4

No. Objective Achieved Not Achieved

th
1. Completion of Telenor project with NMS by 30
October.
2. Completion of NMS installation at Telenor by 30th
October
3. Signing of Pre-PAT of 32 Telenor sites project by 15th
October
4. Signing of Telenor PAT form after successful
installation of NMS
3
Please attach a separate sheet if required
4
Please provide at least ten (10) Objectives. However you are encouraged to provide as many Objectives as you can
realistically accomplish

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 COMPANY CONFIDENTAL
5. Preventive maintenance of all remotes sites started
from 25th September for Zong.
6. Final Acceptance for Zong Remote sites started by 25th
September.
7. Final Acceptance of Zong HUB site by 15th September
8. Preventive maintenance of all SCO remotes sites by
15th November, 2010
9 Publish document for SCO containing network detail
and O&M by 25th November
10 Publish document for Zong containing network detail
by 15th October.
11. Publish document for Zong containing network O&M
by 15th November.
12 Training of O&M team of Telenor
13 Self time management and punctuality
14 Submission of Zong, SCO and Telenor monthly
reports on 28th of every month
15 Provide the training to team for SCO by 15th
November.
16 Start Memotec and NMS training to Team by 15th
October
17 Conduct training session for engineering team monthly
basis.
18 Cost reduction for operational activities
19 Attend SNL core value drill
20 Implementation of Standard Installation procedures for
SCPC as approved by North Manager Operations by
30th November
21 Implementation of Standard troubleshooting
procedures for SCPC as approved by North Manager
Operations by 30th October.
22 Publish the documentation of Telenor project till 15th
December, 2010
23 Implementation of engineers visits logging system at
Zong, Telenor and SCO shifts by 1st October.
24 Attend weekly and Monthly meeting with GM
Operations and North Manager
25 Maintain the SLA for existing customers
26 Biweekly visit of each (Zong, SCO, Telenor) HUB
27 Documentation of SCO, Zong and Telenor till 30th
November, 2010
28 Conduct Comprehensive risk assessment for SCO,
Zong and Telenor by 15th November.

V. Comments

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 COMPANY CONFIDENTAL

VI. Signatures:

Signature Date
Employee
Immediate Supervisor
Functional Head
Reviewer
Auditor

Action Recommended by the Reviewer

Issue Bonus _____ Maintain Package_____ Probation ______ Terminate _____

Action Recommended by the Auditor

Issue Bonus _____ Maintain Package_____ Probation ______ Terminate _____

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 COMPANY CONFIDENTAL

Guide

1. Employee fills out the form

2. All team leaders to conduct a group discussion
3. Team leader (Immediate Supervisor) assists the employee in fine tuning their
Goals and Objectives.
4. Team leader get together with their Functional Head (face to face or via
conference call) to review and edit the form. The objective of this review is
to make sure that the Goals and Objectives are in line with the Company’s
Goals and Objectives.
5. Team leader finalizes the form with the individual employee.
6. Both the employee and the team leader sign the form and send it to the
functional head for signature.
7. The functional head reviews each form with the CEO or a Vice President
designated by the CEO. Changes may be made as a result of this review.
8. The functional head finalizes the goals and objectives and gets it signed by
the team leader and the employee before providing it to HR.
9. A copy is to be retained by the Functional Head, Team Leader and the
Employee.
10. The immediate supervision conducts the monthly review of the objectives to
recommend remedial measures (if any).
11.The Functional Head to submit a report on each of their group members at
the end of the period with their recommendations.
12. An external (Other than the Functional Head) conducts an audit for final
recommendations.
13. Recommendations Criteria:

No. Action Criteria

1. Issue Bonus > 90 % of the objectives are met
2. Maintain Current Package > 70 % of the objectives are met
3. Probation Between 50 % to 70 % objectives are met
4. Terminate Less than or equal to 50 % of the
objectives are met

- End -

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