Eni S.p.A.

ICT ITER ver. 1.0

Supplier user manual

Master Registration

Eni eSupplier Portal

CSRO/ICT

Version: 1 Date: 18 June 2018

Eni eSupplier Portal –Master Registration Manual

Summary

Introduction......................................................................................................... 3

1. Master Registration ....................................................................................... 3

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Eni eSupplier Portal –Master Registration Manual

Introduction
The purpose of this document is to illustrate the functions available to the Supplier to register the
master user for each Eni Supplier.

The master is an employee appointed by the legal representative of the supplier for the activity
of creation and attribution of profiling of all users in his/her company who have to perform
activities related to portal-based processes.

The registration of each supplier to the Eni eSupplier portal takes place in two successive steps:
1- The definition of a master for the company
2- Enabling individual users by the master, with activation of the related profiles.

Every supplier that needs to operate on the portal has to define a master; it is possible to attribute
the role of master for multiple companies (for example in the case of groups) to the same person
(userID), proceeding with the registration for each company as specified in this manual.

In particular, the Master users:

1. preserve and keep their own access credentials to the Eni Spa Supplier Portal
confidential, changing the password every time they consider that someone else has
come to know it;
2. provide the activation management of the users of their own Supplier Company, assigning
one or more profiles to each user, according to the roles performed by these users within
the Supplier Company organization;
3. periodically check the validity of active users and the adequacy of the profiles assigned to
the role performed by each user within the Supplier Company organization, providing for
their modification or deactivation. In particular, promptly they disable users in the event
of organizational changes or in the event of employment termination of authorized
persons.

1. Master Registration

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Eni eSupplier Portal –Master Registration Manual

To access the request page from the home page, you need to access the page "What Eni eSupplier
is and how to join" by clicking on the button "Find out more" available in the specific box:

From the page "What Eni eSupplier is and how to join" the Master User Appointment form is
available. It has to be attached to the request as it is described in the current document.

To proceed with registration, click on "Register as Master" button:

The portal will show the page to perform the registration request with the following data:

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Eni eSupplier Portal –Master Registration Manual

Once the requested data has been entered, the user, after viewing the document Terms and
conditions, has to set the acceptance flag and click the REGISTER button.
The system returns to the home page showing a message with the result of the request.

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Eni eSupplier Portal –Master Registration Manual

The system will send an email of registration completion request to the email address specified.
An example below:

To complete the registration, click on the link in the email; the portal will show the following page:

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Eni eSupplier Portal –Master Registration Manual

On the registration completion page in addition to the company's personal and fiscal data it is
necessary to select the type of module you want to insert (With digital signature / With
holographic signature) and attach the following documentation:
• WITH DIGITAL SIGNATURE:
o With double digital signature –Master User Appointment declaration duly filled,
digitally signed and with time stamp put respectively by the legal representative of
the company and by the Master
o With single digital signature – single PDF that has to be digitally signed by the legal
representative that is the result of merging the Master User Appointment
declaration duly filled and with holographic signature from the Master, and the
identity document of the Master.
• WITH HOLOGRAPHIC SIGNATURE: single PDF that includes the Master User Appointment
declaration with holographic signature from the legal representative of the company and
from the subject nominated as a Master, with following the identity card of the master and
identity card of the legal representative.

After populating all the required data and press the Confirm Registration button, the system
shows the following confirmation message informing that registration procedure has started.

N.B. If the Master User Appointment declaration attached is not digitally signed, it will be required
only to Italian suppliers to send the same declaration via PEC to Eni mail :
master_esupplier@pec.eni.com
Attention, this mailbox can only receive e-mails from PEC addresses.

At the end of this step, the procedure is in charge to the Eni representatives that check the
correctness of the documentation provided.
If the outcome of documentation checks is not successful, the user will receive an e-mail with the
connection link to provide the correct documentation (the page is similar to the previous one).

If the registration process ends successfully, the userid will be created on the Portal and access
credentials to the portal will be sent to the email address , indicated above. At the first login, it
will be necessary to change the password.

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Eni eSupplier Portal –Master Registration Manual

In the event that the user is already enabled on the Portal, only an e-mail to enable the master
role will be sent.

The master users will be enabled by default to the following profiles:

• Master (to create users and associate profiles to users created and / or to themselves)
• Company Data (to view and request changes for their company)

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