Professional Documents
Culture Documents
with the
move to Cloud
Business Transformation
with Cloud
Cloud technologies redefines how you modernize, innovate, and compete in today's digital
world. With the push to the cloud, we see more customers moving to the cloud and
driving the need to identify value to business. We’ve partnered with IDC, to share some
perspectives on how customers realize and accelerate business value from cloud
technologies. Business Value is the core business benefits related to the business process,
which customers could expect to derive from the move to the Cloud.
We hope these business benefits will help in implementing forward thinking strategies to
make your business more profitable and valuable.
Customer Experience
Oracle CX Cloud Suite enables leading organizations to deliver great
customer experiences throughout their customers’ journey. Organizations
seeking a competitive advantage are looking to Oracle to help them
effectively engage their customers across physical and digital channels to
dramatically improve customer retention, up-sell, and brand advocacy.
Improvement % or
CX Business Benefits
Cost Reduction %
Improve Campaign Time to Market 35%
Improve Lead Generation 35%
Improve Sales Process Productivity 43%
Improve Self-Service Deflection Rate 26%
Improve Staff Productivity 39%
Reduce Overtime Costs 28%
Improvement % or
ERP / EPM Business Benefits
Cost Reduction %
Improved Closing Process 34%
Improved Reporting Productivity 27%
Improved Resource Alignment 35%
Reduce Working Capital Costs 7%
Reduced Financial Decision Support Cost 26%
Reduced Planning & Performance Management Cost 23%
Improve Decision Making 43%
Increase Staff Productivity 41%
Reduce Material Spend 10%
Reduce Maverick Spend 23%
Reduce Services Spend 29%
Improvement % or
SCM Business Benefits
Cost Reduction %
Improve Labor Productivity 37%
Increase Operating Margin 16%
Reduce Audit, Risk & Compliance Costs 22%
Reduce Inventory Carrying Cost 21%
Reduce Material Spend 20%
Reduce Operating Expense 31%
Improvement % or
HCM Business Benefits
Cost Reduction %
Increase % of Right Hires 31%
Increase Staff Productivity 33%
Reduce Benefit Administration Expense 39%
Reduce Outside Recruiting Costs 33%
Reduce Payroll Processing Cost 32%
Reduce Time to Hire 31%
Improvement % or
PaaS Business Benefits
Cost Reduction %
Increased Labor Productivity 23%
Reduce Infrastructure (Hardware & Facilities) Costs 18%
Reduce Infrastructure Software Costs 14%
Reduce IT Staff Costs 18%
Reduced Development & Deployment Costs 21%
Improvement % or
IaaS Business Benefits
Cost Reduction %
Reduce Infrastructure Facilities Costs 20%
Reduce Infrastructure Software Costs 17%
Reduce IT Staff Costs 16%
Reduced Networking Costs 11%
Reduced Server Costs 22%
Reduced Storage Costs 18%