Operations management

Assignment operations management

Assignment title operations of ZTBL

Presented to Mr. Rashid Saeed

Submitted by
Group members Shazer ali(roll no 08)
Ali raza (roll no 03)
Fawad sarwar 06
Hareeem afzal
(R.no04)
` Saima saleem(r no 42)

Bahadar sub campus, Layyah

 Zarai Larakiati Bank limited

An introduction to zarai tarakiati bank limited

ZTBL is the only institution with total focus on agriculture, the back bone of
Pakistan's economy, and a key player for alleviating poverty by ensuring
greater outreach for cost effective and timely availability of credit to the
farming community. Private sectors initiative is understandably lacking in
this important economic sector with inherent risks. Therefore the
agricultural loans provided by commercial banks are mostly tied to large
agro based industrial projects in sectors like sugar, milk and juice plants
etc. The real needs of the small farmers are production loans for agri
inputs, and development loans for farm machinery and implements, which
are almost catered by ZTBL. In addition ZTBL is required to play another
important role in uplifting rural areas with special focus on women.
The Bank is increasingly meeting the growing demand of the farming
community in line with the Government's policy to revitalize the agriculture
sector to play its role in strengthening the Pakistan's economy. During the
year 2009 the disbursement of agri loans has increased from Rs. 55.9
billion in the year 2007 to Rs. 77.6 billion, registering an increase of Rs. 22
billion in just one and a half year since my taking charge of the Bank.

Besides financing, we need to form partnerships with other countries to

import latest technologies (financed through multilateral/bi-lateral sources)
without which we will be left behind despite our competitive advantage in
terms of climate and availability of fertile lands. Therefore I invited a
number of delegations from Asian Development Bank, China, Australia and
USA dealing with agricultural related products and non-traditional items.
Vision:
The Bank's vision is to be the lead bank dedicated to serve the financial
and technical needs of the farming community efficiently, competitively and
on a sustainable basis to strengthen the agriculture sector leading to
success of the Bank and the farming community.
Sector
corporate vision
Dedicated to serve the needs of the farming community, by delivering
financial products and technical services on a competitive and sustainable
basis, in a convenient , efficient and professional manner, leading to
success of the Bank and the farmers.
Corporate mission
To play effective role in the promotion of economic growth, by enhancing
the availability of credit to the agriculture sector, through reliable access to
sustainable financing, special lending programs, technical assistance, and
other products & services, and to promote career development
opportunities for increasing professionalism and technical proficiencies of
employees.

Operations of zarai tarakiati bank limited

Operation management is the systematic design,direction and control of the
processes that reduces or deliver the products the products to the customers.
As far as the operation of the Zarai Larakiati Bank Lmited
Are concerned there are following operations:

• it provides credits facilities to the farmers or customers

• it opens all kind of deposits eg PLS,current account term deposit account
and rozana batchat account etc
• it receives the hajj application
• also collects the utility bills

These were some operations which are done by ZTBL.

Now following are the processes which are involved in the operations of ZTBL.

• The credits facilities are given to the customers against their land securities.
And also for the security reasons 80% of the total cost of the land security are
given to the customers as loan. For example if the cost of the land is 1 Lac then the
loan of 80 thousand will be given to the customer.
• Secondly for the deposit of your PLS(profit and loss sharing) account, term
deposit account and rozana batchat account the customers only need to give his
CNIC and there is a minimum balance restriction to deposit.
• It takes the hajj applications from the customers and then forwards it to the
headquarter for the further procedure. Nominations re being done by the
headquarters.
• Fourthly it collects the utility bills.
• And lastly salaries are being dispersed among the employees of the ZTBL.

Different employees working in ZTBL are as follows:

• Manager in charge
• Deputy manager
• Mobile credit officer(MCO)
• Assistant manager operation
• Cashier
• 2 assistants

Task of the these employees are

Manager
The responsibility of the manager is to supervise all the works which are being
done in the bank.

Deputy manager
His responsibility is to look after all the account section of the bank

Assistant manager operation

He is the central pillar of the bank. His responsibility is to prepare and open all
kind of accounts and to maintain these accounts
Mobile credit officer
His responsibilities are
• To entertain loan application for the intending borrowers
• Spot verification of the landed security offered by the borrowers
• To collect the recovery from the borrowing department