Planmeca Technical Guide Ver17

EN
technical guide
288413_17
Table of contents
Chapter A: PLANMECA COMPACT i SERVICE MODES

1 GENERAL ABOUT THE SERVICE MODE ............................................................................ 5
1.1 How to enter service mode .......................................................................................................... 6
1.2 How to exit service mode and store settings ............................................................................... 6
1.3 Navigating among the various service modes ............................................................................. 6
1.4 Changing an adjustable setting in the service mode ................................................................... 6
2 SERVICE MODE FUNCTIONS SHORT-FORM ..................................................................... 7
3 SERVICE MODE DETAILED DESCRIPTION ..................................................................... 25
3.1 Main control system ................................................................................................................... 25
3.2 Instrument MUX ......................................................................................................................... 29
3.3 Instrument .................................................................................................................................. 32
3.4 Control panel ............................................................................................................................. 33
3.5 Suction holder ............................................................................................................................ 34
3.6 Foot control ................................................................................................................................ 36
3.7 Operating light ........................................................................................................................... 38
3.8 Patient chair ............................................................................................................................... 39
3.9 Separator and suction system ................................................................................................... 40
3.10 Direct I/O ................................................................................................................................... 41
3.11 Other .......................................................................................................................................... 43
3.12 New main control board ............................................................................................................. 47
3.13 Water Management System ...................................................................................................... 49
3.16 Foot control ................................................................................................................................ 53
3.17 Suction Tube Cleaning System ................................................................................................. 55
3.18 Instrument MUX ......................................................................................................................... 56
3.19 Instrument .................................................................................................................................. 56
3.20 Suction ....................................................................................................................................... 57
3.21 Flexy .......................................................................................................................................... 57
3.23 Chair .......................................................................................................................................... 58
3.24 Headrest .................................................................................................................................... 58
3.25 Romexis connection .................................................................................................................. 58
3.26 Network ..................................................................................................................................... 59
3.27 Other service modes ................................................................................................................. 61
3.28 Headrest .................................................................................................................................... 61
3.29 Instrument .................................................................................................................................. 64
3.30 Maintenance .............................................................................................................................. 65
3.31 Compact i v2 specific ................................................................................................................. 65
Chapter B: PLANMECA COMPACT i HELP & ERROR MESSAGES

1 HELP MESSAGES ............................................................................................................ 67
1.1 General about help messages ................................................................................................... 67
1.2 Help message short-form table ................................................................................................. 67
Technical guide Planmeca 1

Table of contents
2 ERROR MESSAGES ......................................................................................................... 74

2.1 General about error messages .................................................................................................. 74
2.2 Disabling/enabling error messages ........................................................................................... 74
2.3 Error message short-form table ................................................................................................. 75
3 DETAILED DESCRIPTION OF ERROR MESSAGES .......................................................... 84
3.1 General error messages ............................................................................................................ 84
3.2 Power supply related error messages ....................................................................................... 85
3.3 Control panel related error messages ....................................................................................... 87
3.4 Instrument related error messages ............................................................................................ 87
3.5 Instrument multiplexer related error messages ......................................................................... 87
3.6 Suction holder related error messages ...................................................................................... 89
3.7 Foot control related error messages .......................................................................................... 90
3.8 Operating light related error messages ..................................................................................... 90
3.9 Separator system related error messages ................................................................................. 90
3.10 Patient chair related error messages ......................................................................................... 91
3.11 MAIN CPU related error messages ........................................................................................... 92
3.12 Headrest related error messages .............................................................................................. 93
3.13 Maintenance related errors ........................................................................................................ 93
3.14 Software upgrade error messages ............................................................................................ 93
3.15 Error messages generated by control panel .............................................................................. 93
Chapter C: PLANMECA SOVEREIGN CLASSIC SERVICE MODES

1 GENERAL ABOUT THE SERVICE MODE .......................................................................... 95
1.1 How to enter service mode ........................................................................................................ 96
1.2 How to exit service mode and store settings ............................................................................. 96
1.3 Navigating among the various service modes ........................................................................... 96
1.4 Changing an adjustable setting in the service mode ................................................................. 96
1.5 Service mode functions short-form ............................................................................................ 97
2 SERVICE MODE DETAILED DESCRIPTION ................................................................... 106
2.1 General .................................................................................................................................... 106
2.2 Instruments .............................................................................................................................. 108
2.3 Chair ........................................................................................................................................ 110
2.4 Water system ........................................................................................................................... 112
2.5 Foot control .............................................................................................................................. 118
2.6 Operating light ......................................................................................................................... 119
2.7 Factory/General ....................................................................................................................... 119
2.8 Factory/Chair ........................................................................................................................... 119
2.9 Factory/Foot control ................................................................................................................. 119
Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MES-

SAGES
1 HELP MESSAGES .......................................................................................................... 121
1.1 General about help messages ................................................................................................. 121
1.2 Help message short-form table ................................................................................................ 121
2 ERROR MESSAGES ....................................................................................................... 126
2.1 General about error messages ................................................................................................ 126
2.2 Error message short-form table ............................................................................................... 126
3 DETAILED DESCRIPTION OF ERROR MESSAGES ........................................................ 130
3.1 General .................................................................................................................................... 130
3.2 Instruments .............................................................................................................................. 131
3.3 Chair ........................................................................................................................................ 132
3.4 Water system ........................................................................................................................... 133
2 Planmeca Technical guide

Table of contents
3.5 Foot control .............................................................................................................................. 134

3.6 Control panel ........................................................................................................................... 134
3.7 CAN ......................................................................................................................................... 134
Chapter E: PLANMECA PROMAX HELP AND ERROR MESSAGES

1 GENERAL ...................................................................................................................... 137
1.1 Help messages ........................................................................................................................ 137
1.2 Error messages ....................................................................................................................... 137
2 HELP MESSAGES .......................................................................................................... 138
2.1 Help messages (H1xx) ............................................................................................................ 138
3 ERROR MESSAGES ....................................................................................................... 141
3.1 Motorized motion related errors (E2xx) ................................................................................... 141
3.2 X-ray generation related errors (E3xx) .................................................................................... 145
3.3 Feedback errors (E4xx) ........................................................................................................... 147
3.4 Power supply related errors (E5xx) ......................................................................................... 150
3.5 Communication errors (E6xx) .................................................................................................. 151
3.6 Calibration errors (E7xx) .......................................................................................................... 153
3.7 System conflicts (E8xx) ........................................................................................................... 154
3.8 Infrastructure errors (E9xx) ...................................................................................................... 157
3.9 X-ray unit and touch screen internal errors (Wxxx) ................................................................. 159
Chapter F: PLANMECA PROONE HELP & ERROR MESSAGES

1 OVERVIEW .................................................................................................................... 161
2 MAIN CATEGORIES ....................................................................................................... 161
2.1 Help messages ........................................................................................................................ 161
2.2 Error messages ....................................................................................................................... 162
3 HELP MESSAGES .......................................................................................................... 162
3.1 Motorized motion related (H02-XXX) ....................................................................................... 162
3.2 X-ray generator related (H03-XXX) ......................................................................................... 163
3.3 Communication related (H04-XXX) ......................................................................................... 163
3.4 Power supply related (H05-XXX) ............................................................................................. 164
3.5 System related (H06-XXX) ...................................................................................................... 164
3.6 Calibration related (H07-XXX) ................................................................................................. 165
4 ERROR MESSAGES ....................................................................................................... 166
4.1 Motorized motion related (E02-XXX) ....................................................................................... 166
4.2 X-ray generator related (E03-XXX) ......................................................................................... 168
4.3 Communication related (E04-XXX) ......................................................................................... 170
4.4 Power supply related (E05-XXX) ............................................................................................. 171
4.5 System related (E06-XXX) ...................................................................................................... 172
4.6 Calibration related (E07-XXX) ................................................................................................. 173
Chapter G: PLANMECA PROX SERVICE MODES AND ERROR MES-

SAGES
1 SERVICE MODE ............................................................................................................. 175
1.1 Control panel ........................................................................................................................... 175
1.2 How to enter/exit service mode ............................................................................................... 176
1.3 X-ray tube filament preheating voltage calibration .................................................................. 176
1.4 kV range selection ................................................................................................................... 176
1.5 Operation of the pre-programmed settings keys (kV hold) ...................................................... 177
1.6 Dimming the displays .............................................................................................................. 178
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Table of contents
1.7 Duration of the displays dimming time-out ............................................................................... 178

1.8 Disabling the exposure key ...................................................................................................... 179
1.9 Automatic identification of the cascade card ........................................................................... 180
1.10 Ready-state setting .................................................................................................................. 180
1.11 mA minimum value selection ................................................................................................... 181
1.12 Exposure count display mode .................................................................................................. 181
1.13 DAP display mode ................................................................................................................... 182
1.14 DAP display correction factor .................................................................................................. 183
1.15 Maximum mA value ................................................................................................................. 183
1.16 Recalling factory preprogrammed exposure values ................................................................ 184
2 ERROR MESSAGES ....................................................................................................... 185
2.1 Error message shortform table ................................................................................................ 185
2.2 Detailed error message explanations ...................................................................................... 186
The manufacturer, assembler and importer are responsible for the safety, reliability and
performance of the unit only if:
- installation, calibration, modification and repairs are carried out by qualified author-
ised personnel
- electrical installations are carried out according to the appropriate requirements such
as IEC 60364
- equipment is used according to the operating instructions.
Planmeca pursues a policy of continual product development. Although every effort is

made to produce up-to-date product documentation this publication should not be re-
garded as an infallible guide to current specifications. We reserve the right to make
changes without prior notice.
COPYRIGHT PLANMECA
Publication number 288413 Revision 17
Released 02 April 2015
4 Planmeca Technical guide

Chapter A: PLANMECA COMPACT i
SERVICE MODES
CAUTION
Some of the service mode functions can be used to alter the operation of the unit.
Never use service modes whose operation you are not familiar with.
CAUTION
The chair lift mechanism can be driven at any time (even if the service door is open)
in the service mode. Make sure to remove tools and fingers from the mechanism
prior to running the chair from its controls.
1 GENERAL ABOUT THE SERVICE MODE

The service mode is intended to assist the technician in the service and setup of the unit:
• display of all internal signals from sensors and switches
• display of internal voltages and other variables
• display of output and control signals
• adjustment of the unit’s parameters
• preset of all the parameters to the factory default
You must enter a PIN-code to enter the service mode. The service mode number is shown
on the display and you can scroll through the service modes with the up and down buttons
on the touch panel.
The main service mode window summarises the contents of the service mode. If it
contains much information, you can view the rest of the text by scrolling the window. A
more detailed description and possible instructions can be accessed by pressing the i-
symbol in the top right-hand corner. The new window is closed by pressing OK.
NOTE
In the service mode, only service mode information (no error or help codes) is displayed on
the touch panel.
NOTE
Even if listed in this manual, some service modes are reserved for future use and might not
yet be implemented in the current software version.
Technical guide Planmeca Compact i 5

1 GENERAL ABOUT THE SERVICE MODE Chapter A: PLANMECA COMPACT i SERVICE MODES
1.1 How to enter service mode

1. Press Program.
2. Press Service mode.
3. Enter the PIN-code.
The PIN-code is 1701.
4. Press OK to confirm the PIN-code.
If the PIN-code is correct, you will enter the service mode.
PIN code
1.2 How to exit service mode and store settings

Press Program to exit the service mode and store the new settings.
1.3 Navigating among the various service modes

The service modes are numbered with consecutive numbers. To move to the required
service mode, use the up and down buttons on the touch panel.
The current service mode number (symbol “n” followed by the current service mode
number) is shown on the display when moving around in the list. The service mode
number disappears after 1 second, after which the current service mode setting or value is
displayed.
1.4 Changing an adjustable setting in the service mode

Some of the service mode numbers display a decimal point after the symbol “n”. These
modes have settings that can be changed, or contain information that has to be scrolled
through. To change a setting do as follows:
1. Move to the desired service mode as described in 1.3 "Navigating among the various
service modes" on page 6.
2. Enter the SET-mode by pressing the SET button until the yellow indicator light turns
on (1 or 5 seconds, depending on the service mode).
3. Decrease the value with the minus (-) button, or increase it with the plus (+) button.
4. Exit the SET-mode by pressing SET (the indicator light turns off). The SET-mode is
exited automatically if you scroll to a different service mode using the up and down
buttons. However, any changes made to the previous service mode are stored.
NOTE
To ensure that changes made in the service mode are stored, you must exit the service
mode by using the Program button. All altered settings, even if they have an immediate
effect, are lost if the power is turned off before pressing the Program button.
6 Planmeca Compact i Technical guide

Chapter A: PLANMECA COMPACT i SERVICE MODES 2 SERVICE MODE FUNCTIONS SHORT-FORM
2 SERVICE MODE FUNCTIONS SHORT-FORM

The following pages list all available service modes as short-form tables. For detailed
descriptions of the service modes, see section 3 "SERVICE MODE DETAILED
DESCRIPTION" on page 25.
The service modes are grouped according to functions into individual tables.
Table 1: Main control system
MODE FUNCTION DISPLAY / RANGE

n.0 Disable programming and limit 0 - 31 (default = 0)
micromotor speed
n.1 Show software version on MCB n.nn.n
n2 Show internal unregulated 33.0VDC (±15%), 28.0 - 38.0 VDC
operating voltage
n3 Show output current of IPS 0.00 - 7.00 A
n4 Show output voltage of IPS 00.0 - 33.0 VDC
n.5 Show scaler electronics ID-code 0 = no scaler electronics installed
1 = LM/Amdent
2 = EMS
3 = Satelec
4 = EMS No Pain
6 = Satelec Newtron
5, 7 = reserved
Location of electronics (long press of SET-button):
--n- = IMUX
---n = MCB
n6 Show service door switch signal 0 = door closed
1 = door open
n7 Show mains frequency nn.n Hz (cycles/second)
n8 Show (optional) assistant syringe - = no hose connected
hose ID 0 = not a syringe
nn = syringe ID code
n9 Show (optional) assistant syringe 0 - 255
hose sense signal
n 10 Show MCB heatsink temperature nn °C (or °F)
n.11 Enable (optional) water heater 0 = disabled (no heating) (default)
- = enabling (10 second delay)
1 = enabled (heating on)
n.12 Set main air valve operation 0 = always off
1 = always on
A = automatic (default)
n.13 Set main water valve operation 0 = always off
1 = always on

2 SERVICE MODE FUNCTIONS SHORT-FORM Chapter A: PLANMECA COMPACT i SERVICE MODES

n.14 Disable automatic functions in spit 0 = no water to cup or bowl
position 1 =bowl rinseonly
2 = cup fill only
3 =cup fill and bowl rinse(default)
n.15 Disable error messages 0 = no error messages are displayed
1 = error messagesare displayed(default)
2 = error messages relating to console arm are not
displayed
n.16 Enable factory preset mode -= perform service mode preset
+ = perform user mode preset
n.17 Select display units for pressures 1 = bar (n.nn) and Celsius (default)
and temperature 2 = kPa (nnn) and Celsius
3 = PSI (nn.n) and Fahrenheit
4 = PSI (nn.n) and Celsius
n.18 Factory test For factory use
Table 2: Instrument MUX

n 19 Show software version of IMUX n.nn
CPU
n 20 Show instrument holder and AUX- long bar = active (on)
input signals short bar = in holder (off)
n.21 Show active instrument hose ID- ---- = no active instrument selected
code nn = ID code
0 = no hose connected
n 22 Show active instrument hose 0 - 510
identification signal
n 23 Show active instrument switch/ 0 - 255
sensor signal
n 24 Show console syringe location 0 = no hose
hose ID-code nn = ID code
n 25 Show console syringe location 0 - 255
hose identification signal
n 26 Show console syringe switch 0 - 255
signal
n 27 Show IMUX on/off valve signals long bar = on
short bar = off
n 28 Show IMUX other output signals long bar = on
short bar = off


n 29 Show air / water pressure (±) n.nn bar
difference nnn kPa
nn.n PSI
n 30 Show active instrument drive/ n.nn bar
cooling air pressure nnn kPa
nn.n PSI
n.31 Select the service mode 0 = normal
navigation type 2 = accelerated (default)
1 & 3 = for factory use
n 32 Show active instrument spray air n.nn bar
pressure nnn kPa
nn.n PSI
n 34 Show active instrument spray n.nn bar
water pressure nnn kPa
nn.n PSI
n.36 Set mode of IMUX membrane 0 = off when unit is idle
operation 1 = continuously on when unit is idle (default)
n.37 Disable turbine contamination 0 = disabled
prevention system 1 = enabled (default)
n 38 Show internal water or air A = show internal air pressure
pressure H = show internal water pressure
Xn.nn bar
Xnnn kPa
Xnn.n PSI
Table 3: Instrument

n.39 Set maximum fibre optic and ---- = no valid hose selected
Intracam bulb voltage for selected 0 = factory default (nominal voltage)
hose type
< 0 = decrease max. voltage
> 0 = increase max. voltage
n.40 Fine-adjust bulb voltage for ---- = no valid light selected
selected polymerization light 0 = factory default
> 0 = increase voltage
< 0 = decrease voltage
n.41 Set fibre optic light turn-off delay 5 - 240 s (default = 30 s)
for all instruments

Table 3: Instrument

n.42 Fine-adjust cooling air pressure ---- = no valid hose selected
for selected hose type 0 = factory default
< 0 = decrease cooling air pressure
> 0 = increase cooling air pressure
n.43 Set mode of foot controlled chip- 0 = as auto-chip is programmed
blow 1 = always dry (default)
2 = no chip blow
n.44 Fine-adjust drive air pressure for ---- = no valid hose selected
selected hose type 0 = factory default
< 0 = decrease drive pressure
> 0 = increase pressure
Table 4: Control panel

n.45 Show control panel type/AUX - = no panel found
input for branch 1 0 = assistant's plus panel
1 = dentist's panel
2 = assistant's panel
3 = dentist's plus panel or touch
n.46 Show control panel type/AUX - = no panel found
input for branch 2 0 = assistant's plus panel
1 = dentist's panel
2 = assistant's panel
3 = dentist's plus panel or touch
n 47 Show control panel button code n.- = row
for branch 1. Not applicable for -.n = column
touch panel.
n 48 Show control panel button code n.- = row
for branch 2. Not applicable for -.n = column
touch panel.
n.49 Display test for Planmeca All LEDs turn on
Compact i 2009 control panel. Not
applicable for touch panel.

Table 5: Suction holder

n 50 Show suction holder type and n = PCB status
status for branch 1 long bar = active
short bar = in holder
n 51 Show suction holder type and n = PCB status
status for branch 2 long bar = active
short bar = in holder
n 52 Show left (high-volume) suction 0 - 255
sensor signal for branch 1
n 53 Show middle (saliva) suction 0 - 255
n 54 Show right (ejector) suction 0 - 255
n 55 Show AUX input signal for branch 0 - 255
1
n 56 Show left (high volume) suction 0 - 255
n 57 Show middle (saliva) suction 0 - 255
n 58 Show right (ejector) suction 0 - 255
n.59 Show AUX input signal for branch 0 - 255
2
Table 6: Foot control

n 60 Show software version of foot n.nn
control
n 61 Show foot control switch signals JA, JB, AUX, A, B, C, D
n 62 Show pedal horizontal position ±255 (horizontal centre = 0)
coordinate
n 63 Show pedal vertical position ±100 (vertical midway = 0)
coordinate
n 64 Show left-side sensor signal nnnn
(unprocessed)
n 65 Show right-side sensor signal nnnn
(unprocessed)


n.66 Select foot control pedal operation 0 = normal (default)
mode 1 = instrument control with vertical movement
2 = reversing of micromotor rotation is done with foot
control
3 = reversing of micromotor rotation is done with foot
control
4 = power limitation selection done with foot control
n.67 Disable foot control pedal extra 0 = no extra functions
functions 1 = all features (default)
n.68 Disable automatic chair positions 0 = manual control on, automatic positions off
(A, B, C, D) from foot control 1 = all features on(default)
2 = both chair controls off
n.69 Momentary spray mode / spray 0 - 7 (default = 4)
with foot control mode
Table 7: Operating light

n 70 Show OP-light button signal 0 = button released
1 = button pressed
n.71 Set OP-light maximum voltage nn.n VAC (default = 18.5)
n.72 Disable OP-light automatic turn 0 = completely independent
off/on with chair 1 = synchronized with chair (default)
n.73 Disable OP-light automatic 0 = completely independent
dimming with instrument console 1 = automatic dimming, light returns to initial brightness
polymerisation lights (not when the polymerisation cycle is stopped (default)
polymerisation light in suction
2 = automatic dimming, light returns to initial brightness
holder)
when another instrument is selected or operating light
button is used.
n.74 Disable OP-light dimming function 0 = dimmer function disabled from OP-light push-button
from its button 1 = dimmer function enabled (default)
2 = dimmer function disabled from touch panel button
3 = dimmer function disabled
Table 8: Patient chair

n 75 Show safety switch signal 0 = normal
1 = safety stop plate activated
n.76 Show lift mechanism position 0 - 255
sensor signal
n.77 Show backrest mechanism 0 - 255
position sensor signal

Table 8: Patient chair

n.78 Select rinsing position function 0 = previous position remains in memory when you drive
mode from the rinsing position to an automatic position (SET
button indicator light ON) (default)
1 = previous position is cleared from the memory when you
drive from the rinsing position to an automatic position
(SET button indicator light OFF)
n.79 Lift mechanism position sensor L -_ turn axle counterclockwise
calibration mode L -- ok
L -¯ turn axle clockwise
n.80 Backrest mechanism position b -_ turn axle counterclockwise
sensor calibration mode b -- ok
b -¯ turn axle clockwise
Table 9: Separator and suction system

n 81 Show type of installed suction 0 = Wet (or no) suction system
system 1 = Microvac II (Planmeca) or Dürr CS1
2 = Dürr CAS1 or Dürr Combisep
3 = Metasys
4 = Dürr VSA
5 = Planmeca VSA
6 & 7 = reserved
n.82 Set suction motor turn-off delay 3 - 600 s (default = 3 s)
Cont = Continuously on
n.83 Set number of suction tubes / 0 = no suction system in unit
disable suction system 1 = one suction tube only
2 = two tubes (default)
3 = three tubes (maximum)
n.84 Set type of extra assistant 0 = no extra assistant instrument
instrument 1 = assistant's syringe
2 = water operated saliva ejector
3 = assistant's syringe and water operated saliva ejector
4 = PM Starlight LED polymerisation light
5 = assistant's syringe and PM Starlight
6 = water operated saliva ejector and PM Starlight
7 = assistant's syringe, water operated saliva ejector and
PM Starlight

Table 10: Direct I/O

n 85 Output signals For factory use
n 86 Output signals For factory use
n 87 Driver signals For factory use
n 88 Driver signals For factory use
n 89 Input signals For factory use
n 90 Input signals For factory use
n 91 Outputs For factory use
n 92 Inputs For factory use
Table 11: Other

n.93 Adjustment of the duration of the 0 - 20 (default = 1)
spray water impulse
n.94 Set syringe fibre optic light voltage 0 - 4 V (default = 3.7 V)
n.95 Set spray water impulse pressure 0 - 30 (default = 15)
n.96 RPM display / Enable low speed 0 = RPM disabled / low speed function disabled (default)
function for brush micromotors 1 = RPM disabled / low speed function enabled
(optional Plus package)
2 = RPM enabled / low speed function disabled
3 = RPM enabled / low speed function enabled
n.97 Set suction system cleaning time 0 s - 20 min (default = 2 min)
n.98 Select how to freeze Intracam 0 = pedal movement has no effect
image from foot control 1 = pedal movement activates door open/nurse call relay
(video printer freeze)
2 = pedal movement activates serial communication w.
Dimaxis (default) (pedal to the left = toggle freeze/unfreeze
image, pedal to the right = save image)
3 = pedal movement activates relay and serial
communication (1 + 2)
4 - 7 are the same as 0 - 3 but the pedal operation is
vertical.
n.99 Instrument hose flushing 0 = HE 99 is not displayed (default)
operation: disable HE 99 message 1 = HE 99 will show, but does not affect the unit functions
2 = HE 99 will show and the long flushing must be
performed.

Table 11: Other

n.100 Select dental unit type 0 = V1 Prostyle Compact unit without chair
1 = V1 Prostyle Compact unit
2 = V1 Prostyle Compact WE’S unit
3 = V1 Reserved for future use
4 = V1 Planmeca Compact e
5 = V1 Planmeca Compact i without chair / Planmeca
Universal / Planmeca Compact i ceiling-mounted
6 = V1 Planmeca Compact i
7 = V1 Planmeca Compact e with swivel position
recognition
8 = V1 Planmeca Compact i unit without chair, connected
to Planmeca Chair / Planmeca Universal / Planmeca
Compact i ceiling-mounted, connected to Planmeca Chair
9 = V1 Planmeca Simulation Unit
11 = V2 Planmeca Compact i without chair
12 = V2 Planmeca Compacti with OP delivery arm
13 = V2 Planmeca Compacti with Side delivery arm
14 = V2 Planmeca Compact i unit without chair, connected
to Planmeca Chair
---- = unit type not selected (default)
n.101 Interrupt waterline cleaning 0 = normal operation (default)
operation 1 - 6 = waterline cleaning operation on
n.102 Disable dry spray mode 0 = dry spray mode enabled (default)
1 = dry spray mode disabled (Plus package signal tones)
2 = dry spray mode disabled (Normal signal tones)
n 103 Show the dental unit type Value format: abcd
where
a = type of Main PCB
b = IMUX version
c = dental unit type
d = patient chair type
n.104 Instrument multiplexer additional 0 = disabled
water valve control 1 = reserved for factory use
2 = enabled
n.105 Enable/disable instrument all instrument places are enabled by default
positions
n.106 Set mode of Planmeca Lumion 0 = independent mode
polymerisation light 1 = unit controlled mode (default)

Table 11: Other

n.107 Triggering level of E45 adjustment 1 - 17 (default = 17)
n.108 Stopping delay for instrument 0 - 15 (default = 4)
spray air
n.109 Unit type setting to enable or 0 = Compact i
disable the IMUX and the door 3 = Compact e
features
28 = Cart
31 = Independent cart
44 = no instrument console
Table 12: New main control board

n 110 Outputs For factory use
n 113 Show side delivery arm - = no side delivery arm DxUy
emergency switches signals x = downwards switch
y = upwards switch
0 = switch not activated
1 = switch activated
n 114 Show bowl position 0 = bowl not in rest position
1 = bowl in rest position
n 115 Show glass identification signal 0 = cup not in holder
1 = cup in holder
n.116 Select cup filling mode 0 = no identification
1 = cup identification activated (default)
2 = automatic cup filling
n 117 Show active time of drive air pulse For factory use
width modulation
n 118 Show active time of spray water For factory use
pulse width modulation
n 119 Show active time of spray air For factory use
pulse width modulation
n 120 Show active instrument power nn W
consumption
n.121 Select the length of the automatic 0 = 510 (default)
legrest 1 = 460
2 = 390


n.122 Armrest selection 0 = armrests deselected
1 = armrests selected (default)
n.124 Set the type of Planmeca 0 = Normal Planmeca Compact i (default)
Compact i 1 = G Compact i
Table 13: Water Management System

n 125 Show Water Management System See section "Water Management System" later on in this
status chapter.
n 126 Show Water Management System See section "Water Management System" later on in this
inputs and outputs chapter.
n.127 Water Management System water See section "Water Management System" later on in this
flow adjustment chapter.
n.128 Fake pressure sensor readings 0 = normal
1 = fake pressure readings

n.129 Adjustment of the upper limit of See section "New main control board" later on in this
pre-programmed chair positions chapter.
n.130 Disable WCS 0 = WCS in use (default)
1 = starting of WCS disabled
2 = WCS totally disabled
n.131 WCS: adjustment of the syringe 30 - 180 (default = 40)
cleaning solution filling time
n.132 Disable beeper sounds 0 = beeper on (default)
1 = beeper disabled
n.133 Operating light mode 0 = Operating light not installed (even buttons do not work)
1 = Delight installed (no errors from bulb burned out)
2 = Delight installed with errors from bulb burned out (E58
is displayed)
3 = SingLED installed (default)
n.134 Motorised headrest 0 = not installed (error E80.2 is displayed if installed)
1 = installed (error E80.1 displayed if not installed)
2 = automatic recognition of headrest (default)


n.135 WMS operation 0 = disabled totally (no operation, no error messages)
1 = not installed (error E63.1is displayed if installed)
2 = installed (error E63.2is displayed if not installed)
3 = automatic WMS recognition (main water for pump / cup
fill / high-volume suction) (default)
4 = automatic WMS recognition (main water for pump / cup
fill / high-volume and saliva suction)
n.136 Disable motorised headrest 0 = automatic positions enabled (default)
automatic positions 1 = automatic positions disabled
n.137 Bowl rotation safety features OR 0 = bowl rotation not included in safety circuit/ OP delivery
OP delivery arm safety switch arm safety switch installed
operation for units without a bowl 1 = bowl rotation included in safety circuit/ OP delivery arm
safety switch not installed (default)
n.138 Simulation system type 0 = IDSS - Interactive Digital Simulation System
1 = ASW-1 - Advanced Simulation Workplace Single (main
valves are in normal use)
2 = ASW-N - Advanced Simulation Workplace (main
valves are not in use)
n.139 Duration of long instrument hose 2 - 9 min (default = 2 min)
flushing
n.140 Suction valve closing time 0 - 3 s (default = 0 s)
adjustment

n.141 Spray water pressure calibration Compact i V1: 0 - 50 (default = 22)
Compact i V2: 0 - 15 (when water using instrument
selected)
n.142 Automatic Instrument Flush 0 = automatic instrument flush disabled (default)
setting 1 = automatic instrument flush enabled


n.143 Foot control button functionality 1 - 10 (default = 2)
n.144 Foot control left-side knob up 0 = no function
functionality 1 = activate / deactivate suction ejector
2 = activate / deactivate headrest mode
3 = activate / deactivate assistant call / door open
functionality
4 = activate / deactivate intraoral camera
5 = turn on/off operating light (default)
6 = activate / deactivate PlanScan
7 = Toggle suction on/off
If dental unit is equipped with motorised headrest, default
is 2.
n.146 Foot control right-side knob up 0 = no function
functionality 1 = activate / deactivate suction ejector
2 = activate / deactivate headrest mode
3 = activate / deactivate assistant call / door open
functionality
4 = activate / deactivate intraoral camera (default)
5 = turn on/off operating light
6 = activate / deactivate PlanScan
7 = Toggle suction on/off
If dental unit is equipped with motorised headrest, default
is 2.
n.148 Touch panel error message 0 = details not visible
details 1 = details visible (default)
n.149 Foot control left-side knob down 0 = no function
functionality 1 = instrument spray
2 = chip blow
3 = fibre optic light
4 = power limit
5 = scaler power
6 = quickstart
7 = reverse
8 = torque limit
9 = drive mode
10 = polisher: short cleaning cycle
11 = polisher: long cleaning cycle
Default: -

Table 17: Suction Tube Cleaning System

n.150 STCS feed time calibration See detailed description in section "Suction Tube Cleaning
System" later in this chapter.
n.151 STCS testing For factory use
n.152 STCS Orotol feed bleeding and See detailed description in section "Suction Tube Cleaning
Orotol calibration System" later in this chapter.

n.153 Instrument deselection time 0,4 - 4 s (default = 0,4 s)
Table 19: Instrument

n.154 PM Minetto power/RPM range 0 = PM Minetto micromotor low speed range disabled
(default)
1 = PM Minetto micromotor low speed range enabled
Table 20: Suction

n.155 Set suction toggle off delay 0-5 s (default = 3 s)
n.156 Set post suction delay 3-10 s (default = 3 s)
Table 21: Flexy

n.160 Programmable Flexy button 0 = No function is triggered
functionality 1= Headrest mode selection
2= The intraoral camera is activated / deactivated
3=Rinsing position (default)
4=Touch-lock is activated / deactivated
5= Toggle suction on/off

n 200 Boot information bits For factory use
n 201 Boot software checksum For factory use


n 202 Main software checksum For factory use
n.203 Processor watchdog test. Restarts See detailed description in section "3-series" later in this
the dental unit with error E 75.1. chapter.
n.204 Processor reset test. Restarts the See detailed description in section "3-series" later in this
dental unit without errors. chapter.
Table 23: Chair

n.205 Lifter height calibration in See detailed description in section "3-series" later in this
millimetres (mm) chapter.
n.206 Backrest angle calibration in See detailed description in section "3-series" later in this
degrees (deg) chapter.
Table 24: Headrest

n 207 Headrest length in millimetres See detailed description in section "3-series" later in this
(mm) in relation to calibration point chapter.
and virtual origo point
n 208 Headrest height in millimetres See detailed description in section "3-series" later in this
(mm) in relation to backrest zero- chapter.
level and virtual origo point
n 209 Headrest angle in degrees (deg) See detailed description in section "3-series" later in this
in relation to backrest angle and chapter.
virtual origo point
Table 25: Romexis connection

n.210 Enable Romexis connection 0 = disabled (default)
1 = enabled (unit user settings disabled and Romexis
settings enabled)
2 = enabled (unit user settings enabled and Romexis user
settings disabled)
3 = enabled (unit user settings enabled and Romexis user
settings enabled)
n.211 Romexis connection remote 0 - 31 (default = 8)
operation locked features
n.212 Dental unit locally locked features 0 - 127 (default = 0)
when unit is started up

Table 26: Network

n.220 Set IP address A.b.C.d (default = 10.0.0.1)
n.221 Set subnet mask A.b.C.d (default = 255.255.255.0)
n.222 Set default gateway address A.b.C.d (default = 0.0.0.0)
n.223 Enable/Disable DHCP 0 = disabled (default)
1 = enabled
n.224 Set Romexis address A.b.C.d (default = 0.0.0.0)
Table 27: Other service modes

n.250 Change wireless foot control 0 - 15
transmitter channel
Table 28: Headrest

n 300 Headrest communication status See detailed description in section "Headrest" later in this
chapter.
n.301 Headrest software major version See detailed description in section "Headrest" later in this
chapter.
n.302 Headrest software minor version See detailed description in section "Headrest" later in this
chapter.
n.303 Upgrade headrest software See detailed description in section "Headrest" later in this
chapter.
n.304 Headrest manual angle rotation 0 - 15 (default = 6)
speed Larger value is faster
n.305 Headrest manual height 0 - 15 (default = 6)
movement speed Larger value is faster
n.306 Headrest manual length 0 - 15 (default = 10)
movement speed Larger value is faster
n.307 Headrest automatic movement 0 - 15 (default = 6)
speed Larger value is faster
n.308 Headrest length current limit value 0 - 15 (default = 10)
Larger value = needs more current (force) to stop
n.309 Headrest joint 2 closing gap 0 - 10 (default = 0)
stopping term value Larger value = stops less easy, might be needed to
increase when using faster speeds
n.310 Headrest joint 2 (near cushion) 528 - 933
ADC-value / upholstery
n.311 Headrest joint 1 (near backrest) 65 - 475
ADC-value

Table 28: Headrest

n.312 Headrest length ADC-value 178 - 954
n.313 Headrest joint 2 (near cushion) Text H2-is displayedin SET-mode
drive WITHOUT limits and
potentiometer in Set mode
n.314 Headrest joint 1 (near backrest) Text H1- is displayed in SET-mode
drive WITHOUT limits and
n.315 Headrest length calibration See detailed description in section "Headrest" later in this
chapter.
n 316 Headrest joystick directions and See detailed description in section "Headrest" later in this
buttons chapter.
n 317 Potentiometer select line test See detailed description in section "Headrest" later in this
chapter.
n.318 As service mode n.18 but only For factory use
headrest endurance test
n.319 As service mode n.18 but chair For factory use
and headrest endurance tests
n 320 Headrest right joystick horizontal See detailed description in section "Headrest" later in this
ADC-value chapter.
n 321 Headrest right joystick vertical See detailed description in section "Headrest" later in this
ADC-value chapter.
n 322 Headrest left (cabinet side) See detailed description in section "Headrest" later in this
joystick horizontal ADC-value chapter.
n 323 Headrest left (cabinet side) See detailed description in section "Headrest" later in this
joystick vertical ADC-value chapter.
Table 29: Instrument

n.324 Instrument durability test For factory use
Table 30: Maintenance

n.400 Set yearly maintenance reminder 0-60 (default = 30)
period.
n.401 Set yearly maintenance period 0-550 days (default = 365)
n.402 How many days left until next -999 - 9999 days
yearly maintenance or confirm
yearly maintenance

Table 31: Compact i v2 specific

n.500 Software upgrade See detailed description in section "Compact i v2 specific"
later in this chapter.

n.999 Main program loop speed For factory use

Chapter A: PLANMECA COMPACT i SERVICE MODES 3 SERVICE MODE DETAILED DESCRIPTION
3 SERVICE MODE DETAILED DESCRIPTION

The following pages contain detailed information about the service modes, giving useful
information on how to use and interpret the information available. Reading this chapter
gives a good understanding of the unit’s control system. Used abbreviations are explained
in the beginning of this manual.
3.1 Main control system
n.0 Disable programming and limit micromotor speed

(For educational establishment use.) In this mode the programming of the instrument, unit
and/or chair settings can be disabled, the micromotor power can be limited to 50% of the
maximum speed, and the Bien-Air MX preset can be disabled.
The possible settings are described in the table below. The factory default is 0 (zero).
Instrument Unit settings Chair settings Micromotor

settings disabled disabled disabled speed limited
0
1 x
2 x
3 x x
4 x
5 x x
6 x x
7 x x x
8 x
9 x x
10 x x
11 x x x
12 x x
13 x x x
14 x x x
15 x x x x
n.1 Show software version on MCB

Shows which software version is currently installed on the MCB. For example, in version
number “7.00.4” 7 = major version, 00 = minor version and 4 = fix version. When in Set-
mode, the version number may be “234.b” where 234 is the build version and b can be d,
b or r where d stands for development, b for beta and r for release.
The software version is also briefly displayed when the unit is switched on.
The unit’s behaviour, features and functions depend completely on the installed software.
Always use the latest software available, especially if you notice that some features that
are described in the available documentation are missing from the software.
Some new instruments or retrofittable extensions might require MCU software upgrades. If
so, the unit will automatically display respective help or error codes.

3 SERVICE MODE DETAILED DESCRIPTION Chapter A: PLANMECA COMPACT i SERVICE MODES
n 2 Show internal unregulated operating voltage

This voltage reflects themains voltage magnitude. The nominal value is +33VDC and is
allowed to vary ±15% (28...38V) without affecting the normal operation of the unit.
If one of the MCB electronics fuses has blown (see LED indicators on the MCB), the
displayed voltage will be different from 33VDC ±15%. If the internal voltage is too low or
too high, the unit will show respective error codes. If the voltage rises above 44VDC (a
heavy mains surge, too high mains voltage, wrong voltage jumper position or wrong
transformer primary wiring), an internal protection circuitry will blow fuses, protecting the
unit electronics from failure.
n 3 Show output current of IPS

This is the output current of the instrument power supply (IPS) located on the MCB. IPS
feeds power to micromotors, light-curing bulbs and scaler units. This built-in ampere meter
is intended for checking the current consumption of the selected instrument. If the current
is continuously zero, it indicates an open circuit somewhere between the MCB and the
instrument. This mode is also good for checking the no-load current of micromotors, that is
a direct indication of the motor condition.
n 4 Show output voltage of IPS

This is the output voltage of the instrument power supply (IPS) located on the MCB. IPS
feeds all micromotors, light-curing bulbs and scaler units with appropriate voltages. The
voltage on the display is measured directly at the IPS output on the MCB, and therefore,
the voltage displayed is normally somewhat higher than that which the instrument
receives. However, the voltage drop in the cabling is compensated for so that instruments
always receive a proper voltage.
n.5 Show scaler electronics ID-code

The (optionally) installed scaler electronics module is identified by a jumper wire on its
connector that plugs to the MCB or at the IMUX. It is important for the MCB to know the
type of scaler electronics installed. This service mode allows you to check which type of
scaler electronics are installed and that the identification works properly.
The location of the scaler electronics is indicated on the display by pressing the Set button
with delay. If (--n-) is displayed, the electronics are connected to the IMUX, and if (---n) is
displayed, the electronics are connected to the MCB.
0 = No scaler electronics module installed
1 = LM/AMDENT scaler module installed
2 = EMS scaler module installed
3 = Satelec scaler module installed
4 = EMS No Pain scaler module installed
6 = Satelec Newtron / Satelec Newtron LED scaler module installed
5, 7 reserved
n 6 Show service door switch signal

This is the signal from the microswitch that indicates the door status (0 = door closed, 1 =
door open). An open circuit, broken wire or loose connector is interpreted as the door
would be continuously open. During this condition the chair cannot be run, except for in
the service mode when the control system temporarily ignores this signal.

n 7 Show mains frequency

There is no other use for this service mode than checking the condition of a part of the
MCB electronics. If everything is OK, the display should be stable within ±2 digits. Severe
mains voltage transients can upset the display temporarily, and would also cause the OP-
light to flicker. If this display is stable, but the OP-light flickers occasionally, it is probably
caused by a bad bulb socket.
n 8 Show (optional) assistant syringe hose ID

If no hose is connected (or if the assistant syringe option is not installed), the display
should show a dash (-). If any other instrument than a syringe is connected, the display
should show 0 (zero). If a valid syringe (hose) is connected, the display shows the syringe
hose ID-code (e.g. 20).
n 9 Show (optional) assistant syringe hose sense signal

Same as in service mode 8, but this is the direct signal from the assistant syringe hose
identification circuitry. The display range is 0 - 255. 255 indicates an open circuit, 0
indicates a short, and any other values represent the signal. The display should be fully
stable within one digit.
n 10 Show MCB heatsink temperature

The temperature is measured inside the black aluminum block on the MCB. During normal
circumstances the temperature should stay below 55°C. The temperature can rise above
this level, if the fixing screws (that attach the heatsink to the aluminum box) are missing.
To protect against overheating, the CPU turns off those loads that contribute to the power
dissipation (OP-light and IPS) when the temperature rises above 60°C. An error is then
also displayed.
Does not apply to Compact i Touch v2.
n.11 Enable (optional) water heater

The purpose of this mode is to guarantee that the (optional) water heater is not powered
up without water. When the unit is shipped from the factory the mode is set to 0 (heater
off). During the installation (but after the water and drain is connected) this mode should
be set to 1 (if there is a water heater attached). When the mode is set to 1, water will be
flown from the cup fill for 10 seconds.
n.12 Set main air valve operation

The main (incoming) air valve is controlled by the CPU. The operation is automatic, in
other words, the valve opens only when necessary. This behaviour can be temporarily
bypassed in this service mode. Set the mode to 0 (zero) to keep the valve continuously
closed, set to “A” to go back to automatic, or set to 1 to force the valve to open. Please
note that even if this mode is programmed to 0 or 1, it always automatically defaults to “A”
after turning off the power to the unit.
n.13 Set main water valve operation

The main (incoming) water valve is controlled by the CPU. The operation is automatic, in
other words, the valve opens only when necessary. This behaviour can be temporarily
bypassed in this service mode. Set the mode to 0 (zero) to keep the valve continuously
closed, set to “A” to go back to automatic or set to 1 to force the valve to open. Please note
that even if this mode is programmed to 0 or 1, it always automatically defaults to “A” after
turning off the power to the unit.

n.14 Disable automatic functions in spit position

This service mode can be used to disable automatic bowl rinse and cup fill functions when
using the chair’s spit position.
0 = No water to cup or bowl
1 = Bowl rinse only
2 = Cup fill only
3 = Cup fill and bowl rinse
Factory default = 3
n.15 Disable error messages

This service mode can be used to disable the error message display system. The only use
for this mode is during exhibitions or in showrooms where a full installation is not possible
(no water and/or water pressure), and because of this error messages would be
continuously displayed. Set the mode to 0 to disable the error messages, or to 1 to enable
the error messages (factory default), or to 2 to disable the error messages related to the
console arm. The unit shows shortly HE12 when turning the power on (reminder of that the
error messages are disabled).
n.16 Enable factory preset mode

This service mode is used to set the unit to a predefined state using only a few keystrokes.
This feature is mainly used at the factory; that is why it is called a “factory preset”. All user
programmable settings and parameters, as well as the most important service mode
settings can be set to a “normal” state. In this way, the unit can be immediately operated
without first having to do some adjustments or programming. This is useful also on the
field if a showroom unit is later installed for clinical use.
Upon entry this service mode shows a dash (-) on the display. Press the SET button so
that the yellow indicator light on the button is lit. The display now shows S U. (If you do not
have a touch panel, press the S-button to display S U.)
Performing user mode presets
Press the plus (+) button briefly (or the B-button if you do not have a touch panel) to
perform the user mode presets (the display shows FP.U during the process). Pressing the
plus (+) button sets the factory presets for the user-controlled settings, which are: period of
cup filling, period of bowl rinsing, period of door open/assistant call, automatic chair
positions for each dentist (backrest, height, OP-light), timer settings, intensity of the OP-
light and instrument settings (spray, power reduction, chip blow etc.). After performing the
user mode presets the text “turn off” will flash on the display. Now turn off the unit.
Performing service mode presets
Press the minus (-) button briefly (or the A-button if you do not have a touch panel) to
perform the service mode presets (the display shows FP.S during the process). Pressing
the minus (-) button sets the factory presets for all the service mode settings. After
performing the service mode presets the text “turn off” will flash on the display. Now turn
off the unit.
When you have set the factory presets for all service modes and the dental unit
configuration differs from the software factory preset values, you must edit the service
modes to suit the dental unit configuration. Check, for example, the values for service
modes n.83, n.84, n.100 and n.133.

n.17 Select display units for pressures and temperature

In this mode you can select whether the unit displays the pressures (in the service modes)
in either bar, kPa or PSI. For PSI, you can additionally select between Fahrenheit and
Celsius.
1 = bar (n.nn) and Celsius (default)
2 = kPa (nnn) and Celsius
3 = PSI (nn.n) and Fahrenheit
4 = PSI (nn.n) and Celsius
n.18 Factory test

Reserved for factory use.
3.2 Instrument MUX
n 19 Show software version of IMUX CPU

This is the software version of the IMUX.
n 20 Show instrument holder and AUX-input signals

This service mode is convenient for checking the proper operation of the balanced arm
sensors (on the IMUX PCB). The 5 rightmost segments represent the 5 instrument
positions, from right to left respectively. A short vertical bar indicates that the instrument is
in its place on the instrument console, a long vertical bar that it has been picked up from
the console. The leftmost vertical bar shows the signal at the AUX input terminal on the
IMUX PCB (6th instrument place).
n.21 Show active instrument hose ID-code

This mode is convenient for checking the instrument hose ID-code and the related
electronics on the IMUX PCB. Value 0 means that no hose is connected.
The display shows four dashes (----) if no instrument is selected. Activate a properly
attached instrument hose (in this same location) to display the ID-code. The code
displayed should be the same as indicated by the last digit(s) on the label on the quick
connector.
n 22 Show active instrument hose identification signal

This service mode is similar to service mode 21. It shows the actual signal measured from
the identification pins on the instrument hose quick connector. The signal range is 0 to
510.
The display should show 223 to 228 when no instrument is selected (the electronics
measure a local reference signal). If the signal is outside this range, there is an error on
the IMUX PCB. Check for any water leakage.
Activate a properly attached instrument hose (in this same location) to display the
identification signal.
n 23 Show active instrument switch/sensor signal

This service mode shows the instrument (optional) switch or sensor input signal. The
display shows four dashes (----) if no instrument is selected. The display range is 0 to 255.
Activate a properly attached instrument hose (in this same location) to display the ID-code.

n 24 Show console syringe location hose ID-code

This service mode shows the hose ID-code for the hose connected to the syringe location.
The display shows zero (0) if no hose is attached, otherwise the hose ID-code is displayed
continuously.
n 25 Show console syringe location hose identification signal

This service mode is similar to service mode 24. It shows the actual signal measured from
the identification pins on the connected hose. The display range is 0 to 255. A continuous
255 indicates an open circuit, a continuous 0 a short. The signal should be stable within ±1
digit.
n 26 Show console syringe switch signal

This service mode shows the (optional) switch signal from the syringe. At this moment no
syringes use this signal, therefore 255 is always displayed.
n 27 Show IMUX on/off valve signals

This service mode shows the actual driver output signals controlling the on/off type
electromagnetic valves inside the IMUX. The five first vertical segments (counting from
right) represent the four instrument and one syringe select valves, respectively.
The sixth (leftmost) vertical bar shows the (optional) steripump control valve / extra water
valve signal.
A short vertical bar indicates that the valve is off and that the valve is connected properly
(not open circuited). A long vertical bar indicates that either the valve is on or that the valve
is open circuited.
When the SET-mode is entered, IMUX output signal feedback inputs are displayed: 1st
vertical segment (counting from right): Syringe water control 2nd: Instrument 4 membrane
control valve 3rd: Instrument 3 membrane control valve 4th: Instrument 2 membrane
control valve 5th: Instrument 1 membrane control valve 6th: Steripump control valve /
extra water valve 7th: Syringe fibre light electronics 8th: Syringe heater
n 28 Show IMUX other output signals

For factory use.
n 29 Show air / water pressure difference

This service mode shows the measured pressure difference between the internal
continuous air pressure and the regulated spray water fed to the instruments. This
pressure difference should always be greater than 1 bar (100kPa) to guarantee proper
operation.
n 30 Show active instrument drive/cooling air pressure

This service mode shows the signal from the drive/cooling air line pressure sensor. The
display is either in bar, kPa or PSI, depending on the setting in service mode 17. The
pressure is measured inside the IMUX, just after the proportional valve controlling this line.
Therefore, this pressure display is (under normal flow conditions) always higher than the
pressure measured at the instrument end of the hose.

n.31 Select the service mode navigation type

This service mode lets you select the service mode navigation type.
0 = Normal navigation. The service mode number is changed in steps of one when using
the plus (+) and minus (-) buttons on the touch panel.
1 = Factory use
2 = Accelerated navigation. The service mode number is changed in steps of 5 when using
the plus (+) and minus (-) buttons on the touch panel.
3 = Factory use
The factory default is 2.
Note: If your dental unit is not equipped with a touch panel, you can scroll through the
service mode numbers using the A and B buttons.
n 32 Show active instrument spray air pressure

This service mode shows the signal from the spray/chip air line pressure sensor. The
Therefore, the pressure measured (under normal flow conditions) is always higher than
this same pressure measured at the instrument end of the hose.
n.33 Factory test

For factory use.
n 34 Show active instrument spray water pressure

This service mode shows the signal from the spray water line pressure sensor. The
Therefore, the pressure measured (under normal flow conditions) is always higher than
this same pressure measured at the instrument end of the hose. Because of the
construction of the water channel the pressure drops very slowly towards 0 (zero).
n.35 Factory test

For factory use.
n.36 Set mode of IMUX membrane operation

This service mode selects the mode of operation of the IMUX instrument select membrane
control valves. The unit software must be upgraded, if mode 1 is not available and needs
to be used. This feature was added to software version 1.23 (and later).
Mode 0 is recommended to be selected in older units with IMUX assemblies manufactured
earlier than Jan. -96. In this mode all instrument select membranes stay open whenever
possible (not pressurised). Then prevention of water dropping from the instruments (when
idle) is fully dependent of the operation of the integral back pressure valves.
Mode 1 is recommended to be selected in new units, since in this mode all instrument
select membranes in the IMUX will stay normally closed (pressurised). The benefit is that
there is no risk of water leakage or occasional water drops from the instruments. In this
mode the integral spray water back pressure valves are only needed when the unit is
powered off. This continuous activation of the (4) valves causes some additional heat
dissipation in the IMUX (about 8W). Early IMUX assemblies have not been tested with this
higher power dissipation and could give problems (due to some tight tolerances) with
sticking balanced arm pins. Assuming that the pins are replaced with thinner ones, mode 1
can be used in all IMUXes.

n.37 Disable turbine contamination prevention system

This service mode can be used to disable the software controlled turbine contamination
prevention system. It is recommended to keep this mode turned on (1) at all times to
guarantee maximum turbine hygiene.
Set this mode temporarily to 0 (zero) if you want to compare or demonstrate the difference
in turbine performance. This demonstration should be done with the turbine connected to
an instrument location not having a built in CP (contamination prevention) valve (no label
close to the IMUX quick connector).
The turbine contamination prevention system is based on a sophisticated software
algorithm that controls the turbine in such a way that the turbine head can never produce
vacuum, therefore minimising the risk of contaminating the turbine or the turbine quick-
connector.
n 38 Show internal water or air pressure

This service mode can be used to check the internal water and air pressures.
Checking the air pressure (An.nn bar; Annn kPa; Ann.n PSI)
Press the minus (-) button (or the A-button if you do not have a touch panel) to enter the
air pressure measurement mode. The display shows the air pressure either in bar, kPa or
PSI (depending on the setting in service mode 17). The display stabilises within a few
seconds. The static air pressure should be 5.5 bar (550 kPa).
Checking the water pressure (Hn.nn bar; Hnnn kPa; Hnn.n PSI)
Press the plus (+) button (or the B-button if you do not have a touch panel) to enter the
water pressure measurement mode. The display shows the water pressure either in bar,
kPa or PSI (depending on the setting in service mode 17). The display stabilises within a
few seconds. The static water pressure should be 2.5 to 2.8 bar (250 to 280 kPa).
Note: Make sure that there is at least one water consuming instrument hose connected
before performing the water pressure measurement (a scaler, turbine or micromotor
hose). Leaving the water pressure measurement mode causes the unit to turn off valves in
the console, resulting in a small amount of water (a few drops) flowing out from the IMUX.
This behaviour is fully normal and is due to the way the measurement is performed (using
the spray water line sensor).
3.3 Instrument
n.39 Set maximum fibre optic and Intracam bulb voltage for
selected hose type
This service mode can be used to fine adjust the maximum allowed fibre-optic light bulb
voltage for the selected hose type. The display shows four dashes (----) if no valid hose is
selected. When a hose (instrument) that contains a fibre-optic light is selected, the display
shows the setting for this hose type. The factory default is 170. Positive values increase,
negative decrease the factory default. Each step equals about 50mV. Determine the bulb
voltage by measuring it directly at the bulb socket when the bulb is on. Never exceed the
maximum allowed voltage.
Satelec Newtron LED: Set value to the maximum value = 170.
Note: The dental unit can be equipped with 2 or more scalers, but they must be of the
same type. Two different types of scaler can not be supported simultaneously.

Note: If the Satelec LED scaler is replaced by the Satelec Lux (halogen scaler) the service
mode value must be set to 0 (halogen light) while the Satelec LED is still attached to the
dental unit.
n.40 Fine-adjust bulb voltage for selected polymerization light

This service mode can be used to fine adjust the polymerisation light bulb voltage. The
display shows four dashes (----) if no valid polymerisation light is selected. The factory
default is 0 (zero). Positive values increase, negative decrease the factory default. Each
step equals about 50mV. Determine the bulb voltage by measuring it directly at the bulb
socket when the bulb is on. Never adjust the voltage higher or lower than rated.
n.41 Set fibre optic light turn-off delay for all instruments
This service mode can be used to alter the turn-off delay for instruments with an internal
fibrelight. The factory default is 30 seconds.
n.42 Fine-adjust cooling air pressure for selected hose type

This service mode can be used to fine adjust the cooling air pressure (flow rate) to the
selected hose (instrument) type. The display shows four dashes (----) if no valid hose is
selected. Valid hoses are all micromotors, polymerisation lights without a built-in fan (e.g.
Satelec) and IntraCam. The factory default is 0 (zero). Positive values increase, negative
decrease the factory default. Using too little air could overheat the instrument. Using too
much air can cause other problems (light guides or handpieces popping off).
n.43 Set mode of foot controlled chip-blow

This service mode can be used to alter the behaviour of the manual (foot controlled) chip
blow. The factory default is 1.
Value 1 means that the manual chip blow is air-only (dry), independent of the instrument
automatic chip blow water/air flow setting. Value 0 causes the manual chip blow to behave
in the same way as the automatic one.
n.44 Fine-adjust drive air pressure for selected hose type

This service mode can be used to fine adjust the air driven instrument's maximum drive air
pressure for the selected hose (instrument) type. The display shows four dashes (----) if no
valid hose is selected. Valid hoses are all turbine- and air-motor hoses. The factory default
is 0 (zero). Positive values increase, negative decrease the factory default.
3.4 Control panel
n.45 Show control panel type/AUX input for branch 1

This service mode shows the type of the control panel connected to MCB branch 1
(normally the dentist's control panel). A dash (-) indicates either that no control panel is
connected to this branch, the cable to the panel is loose or faulty, or that the panel itself
does not respond. The numbers 0 - 3 show that the panel is communicating with the MCB.
0 = assistant’s control panel with PlusPackage
1 = dentist’s control panel
2 = assistant’s control panel
3 = dentist’s control panel with PlusPackage / CP2 control panel / touch panel.

n.46 Show control panel type/AUX input for branch 2

This service mode shows the type of the control panel connected to MCB branch 2. See
explanation for service mode 45.
n 47 Show control panel button code for branch 1. Not applicable

for touch panel.
This service mode is applicable to control panel CP1 only.
The service mode shows which button is pressed on the control panel connected to MCB
branch 1 (normally the dentist's control panel). The digit left of the decimal point indicates
the row, the one to the right indicates the column.
n 48 Show control panel button code for branch 2. Not applicable

for touch panel.
This service mode is applicable to control panel CP1 only.
The service mode shows which button is pressed on the control panel connected to MCB
branch 2. See explanation for service mode 47.
n.49 Display test for Planmeca Compact i 2009 control panel. Not
applicable for touch panel.
This service mode is not applicable to the touch panel.
The service mode turns on all individual LEDs and display segments on the control
panel(s) (Planmeca Compact i 2009 control panel). Can be used to check that all displays
work properly, as well as to check the control panel for dead pixels. Shows also the
version number of the control panel software.
3.5 Suction holder
n 50 Show suction holder type and status for branch 1

This service mode shows the suction holder's sensor statuses and sensor PCB status
connected to MCB branch 1 (normally the suction holder in the dentist's console). The
three (3) rightmost vertical bars represent the sensor statuses (hose in/out) of the three
hose sensors. The fourth (leftmost) vertical bar shows the signal from the optional AUX
input on the sensor PCB (reserved for future use).
A dash (-) to the left of the vertical bars indicates either that no suction hose holder is
connected to this branch, that the cable to the hose sensor PCB is loose or faulty, or that
the sensor PCB itself does not respond. Value 1 - 3 on the left side of the vertical bars
indicates that the sensor PCB is detected and operational.
Value:
- = No holder
1 = Holder detected
2 = Classic holder detected
3 = Flexy holder detected
n 51 Show suction holder type and status for branch 2

This service mode shows the suction holder’s sensor statuses and sensor PCB status
connected to MCB branch 2 (normally the assistant's suction holder). See the explanation
for service mode 50.

n 52 Show left (high-volume) suction sensor signal for branch 1

This is the direct sensor signal from the high-volume hose sensor (leftmost) on the suction
hose sensor PCB connected to MCB branch 1 (the dentist's console suction hose holder).
The display range is 0 to 255. When a hose is in the holder, the signal should be within the
range 120 - 255. When no hose is in the holder, the signal should be within the range 80 -
200.
n 53 Show middle (saliva) suction sensor signal for branch 1

This is the direct sensor signal from the saliva suction hose sensor (middle) on the suction
hose sensor PCB connected to MCB branch 1 (normally the dentist's console suction hose
holder). See service mode 52 for further information.
n 54 Show right (ejector) suction sensor signal for branch 1

This is the direct sensor signal from the ejector/assistant syringe sensor (right) on the
suction hose sensor PCB connected to MCB branch 1 (normally the dentist's console
suction hose holder). See service mode 52 for further information.
n 55 Show AUX input signal for branch 1

This is the AUX input signal on the suction hose sensor PCB connected to MCB branch 1
(normally the dentist's console suction hose holder). This signal is reserved for future use
and always displays 255.
n 56 Show left (high volume) suction sensor signal for branch 2

This is the direct sensor signal from the high-volume hose sensor (leftmost) on the suction
hose sensor PCB connected to MCB branch 2 (normally the assistant's suction hose
holder).
The display range is 0 to 255. When a hose is in the holder, the signal should be within the
range 120 - 255. When no hose is in the holder, the signal should be within the range 80 -
200.
n 57 Show middle (saliva) suction sensor signal for branch 2

This is the direct sensor signal from the saliva suction hose sensor (middle) on the suction
hose sensor PCB connected to MCB branch 2 (normally the assistant's suction hose
holder). See service mode 56 for further information.
n 58 Show right (ejector) suction sensor signal for branch 2

This is the direct sensor signal from the ejector/assistant syringe sensor (right) on the
suction hose sensor PCB connected to MCB branch 2 (normally the assistant's suction
hose holder). See service mode 56 for further information.
n.59 Show AUX input signal for branch 2

This is the AUX input signal on the suction hose sensor PCB connected to MCB branch 2
(normally the assistant's suction hose holder). This signal is reserved for future use and
always displays 255.

3.6 Foot control
n 60 Show software version of foot control

Shows the software version of the foot control.
n 61 Show foot control switch signals

This service mode displays all digital input signals in the foot control. The meaning of the
vertical bars (from left to right) is; jumper A, jumper B, AUX input, Chair A, Chair B, Chair
C, Chair D.
A short vertical bar indicates an off state (no signal / no jumper), a long vertical bar
indicates an on state (signal / jumper). Jumpers A and B are optional (not needed) in the
Prostyle Compact unit. The AUX input is reserved for future use. Chair A, B, C, D signals
are convenient for checking the proper operation of the chair control knob, its magnet and
HALL-sensors.
n 62 Show pedal horizontal position coordinate

This service mode displays the horizontal position of the foot control pedal. The display
range is from -255 to 255. The display must be 0 (zero) when the pedal is in the middle
(rest position). Moving the pedal sideways ±6 mm should still produce 0 (zero) on the
display. Bringing the pedal to about 5mm from the left side extreme (mechanical stop)
should show -255 on the display. Likewise, bringing the pedal 5 mm from the right extreme
should show 255 on the display. Pushing the pedal down during this test should not
change the display more than ±15%. Perform the foot control calibration as described in
section "Calibrating foot control" of this manual, if the values described above cannot be
achieved.
n 63 Show pedal vertical position coordinate

This service mode displays the vertical position of the foot control pedal. The display range
is -100 to 100. Pushing the pedal down changes the display sign (positive/negative). Both
extremes (pedal idle / pedal pushed down) should be symmetrical within 20%. A typical
idle value is 50 to 80. Perform the foot control calibration as described in section
"Calibrating foot control", if the values described above cannot be achieved.
n 64 Show left-side sensor signal (unprocessed)

This service mode shows the direct signal of the pedal position (left-side sensor). When
the pedal is in the middle (idle) position, the value should be within the range 3000 - 7000.
The sensor plate under the foot control PCB is too far from the PCB if the number is
smaller than 3000. During this condition, it could be impossible to properly calibrate the
foot control. The proper distance between the plate and the bottom surface of the PCB is
0.5 mm (±0.1 mm). Under no circumstances should the plate be allowed to come in
contact with the PCB.
Applies only to Compact i 2009 and older.
n 65 Show right-side sensor signal (unprocessed)

This service mode shows the direct signal of the pedal position (right-side sensor). See
service mode n 64 for further information.
Applies only to Compact i 2009 and older.

n.66 Select foot control pedal operation mode

This service mode can be used to select the foot control pedal instrument control mode.
Mode 0 is normal pedal operation (default). The instruments are controlled with horizontal
pedal movements.
In mode 1, the instruments are controlled with vertical pedal movements. The instrument
spray is switched on and off by moving the pedal to the left. The manual chip blow is
activated by moving the pedal to the right. Other functions work normally. If you use this
mode and change the pedal knob, you must calibrate the foot control after you have
installed the wide pedal. For instructions, see section "Calibrating foot control" in this
manual.
In mode 2, the instruments are controlled with horizontal pedal movements, and the
reversing of the micromotor rotation is done with the foot control as follows. To operate the
micromotor normally (in a clockwise direction), push the pedal to the left. To reverse the
direction of rotation, push the pedal to the right. Note, that the Reverse rotation button on
the touch panel does not function in this mode.
In mode 3 the instruments are controlled with horizontal pedal movements, and the
reversing of the micromotor rotation is done with the foot control as follows. To operate the
micromotor normally (in a clockwise direction), push the pedal to the right. To reverse the
direction of rotation, push the pedal to the left. Note, that the Reverse rotation button on
the touch panel does not function in this mode.
In mode 4, the power limitation selection is done with the foot control for all instruments.
Limited power right and full power left.
n.67 Disable foot control pedal extra functions

This service mode can be used to disable the foot control pedal extra functions.
Value 0 (zero) removes ALL extra features. Then the foot control pedal can be used only
to control the instruments.
Value 1 (one, factory default) enables all possible pedal functions. This currently includes;
EXT- function control (nurse call/door open/table instrument control), cup filling + bowl
rinsing, and patient chair rinsing position control. Other mode numbers are reserved for
future use.
n.68 Disable automatic chair positions (A, B, C, D) from foot control

This service mode can be used to disable the foot controlled pre-programmed chair
positions.
Value 0 disables these automatic functions from the centre knob (chair control knob on the
old foot control). Then this knob only operates the chair manually (backrest up/down, chair
up/ down).
Value 1 (factory default) enables the automatic chair position control (short activation of
the knob drives the chair to a pre-programmed position).
Value 2 disables both automatic and manual chair controls.
n.69 Momentary spray mode / spray with foot control mode

This service mode can be used to enable the momentary spray and instrument spray
setting toggling with the foot control. The momentary spray can either be totally disabled or
momentary spray water can be switched off. Selecting the instrument spray setting with
the foot control can also be disabled in this service mode, in which case the spray type can
only be selected from the touch panel.
Note: The momentary spray is activated when the pedal is pressed down while driving the
instrument. (This feature is only available for the standard pedal.)

Note: For scalers the momentary spray is always with water regardless of this service
mode setting.
0 = Momentary spray enabled, momentary spray water off, instrument spray setting can
be toggled with foot control
1 = Momentary spray enabled, momentary spray water on, instrument spray setting can
be toggled with foot control
2 = Momentary spray enabled, momentary spray water off, instrument spray setting can
not be toggled with foot control
3 = Momentary spray enabled, momentary spray water on, instrument spray setting can
not be toggled with foot control
4 = Momentary spray disabled, instrument spray setting can be toggled with foot control
(default)
5 = Factory use
6 = Momentary spray disabled, instrument spray setting can not be toggled with foot
control
7 = Factory use
3.7 Operating light
n 70 Show OP-light button signal

This service mode can be used to check the operation of the operating light (Delight)
push-button. The display should show 0 (zero) when the button is released (open circuit)
and 1 (one) when the button is pressed (short circuit).
n.71 Set OP-light maximum voltage

This service mode adjusts the maximum allowed voltage (Vrms) to the operating light
bulb. The factory default is 18.5 (volts) that is valid for the Planmeca Delight operating
light, when directly installed to the unit. Using this service mode it is easy to adapt the unit
to any type of light as long as the maximum load ratings (24V, 150W bulb) are not
exceeded. The voltage drop in long rungs of wire (if the light is fed by the unit electronics,
but assembled to the ceiling) can be compensated for within certain limits. Use a true RMS
voltage meter and check the actual voltage directly at the bulb socket if the installation
differs from the standard (direct unit installation of Delight).
n.72 Disable OP-light automatic turn off/on with chair

When the value of this service mode is set to 0 (zero), the automatic turn off/on of the
operating light when recalling pre-programmed chair positions is disabled. To enable this
function, set the value to 1 (one) (factory default).
n.73 Disable OP-light automatic dimming with instrument console

polymerisation lights (not polymerisation light in suction holder)
This service mode can be used to disable the automatic dimming of the operating light
when handling the (optional) polymerisation light handpieces.
Set the value to 0 (zero) for fully independent operation.
Value 1 (one, factory default) enables the dimming feature and the light returns to initial
brightness when the polymerisation cycle is stopped.
Value 2 (two) allows the dimming; the light returns to the initial brightness when another
instrument is selected or the operating light button on the control panel is pressed.

n.74 Disable OP-light dimming function from its button

This service mode can be used to disable the automatic dimming of the operating light.
Set the value to 0 (zero) to disable the dimming function from the OP-light push-button.
Value 1 (one, factory default) enables the dimming feature when pressing and holding
down either the operating light push-button or the control panel button.
Value 2 (two) disables the dimming function from the control panel button.
Value 3 (three) disables the OP-light dimming function.
3.8 Patient chair
n 75 Show safety switch signal

This service mode is used to check the proper operation of the safety switch under the
chair bottom. The display should normally show 0 (zero) if nothing is touching the plate
(switch closed) and the cable and connectors are OK. Pushing the plate upwards must
change the display to 1 (one) (switch opens). A continuous open circuit in the cables (or a
short from either of the safety switch signal cables to the chassis) would also cause the
display to show 1 (one).
n.76 Show lift mechanism position sensor signal

This service mode shows the signal from the multi-turn potentiometer that is used as a
position sensor for the lift mechanism. This potentiometer is mounted directly to the motor,
very close to where the worm-screw axle exits the gearbox. The display range is 0 to 255.
Driving the mechanism up increments the number, driving the mechanism down
decrements the number. The displayed number should be stable within ±1 digit when not
driving the chair. The control system refuses to drive the motor (in the respective direction)
if the signal is under 25 or above 240.
n.77 Show backrest mechanism position sensor signal

This service mode shows the signal from the multi-turn potentiometer that is used as a
position sensor for the backrest mechanism. This potentiometer is mounted directly to the
motor, very close to where the worm-screw axle exits the gearbox. The display range is 0
to 255. Driving the backrest up increments the number, driving the backrest down
decrements the number. The displayed number should be stable within ±1 digit when not
driving the chair. The control system refuses to drive the motor (in the respective direction)
if the signal is under 1 or above 240.
n.78 Select rinsing position function mode

This service mode is used to select the rinsing position function mode.
0 = The previous working position is stored into memory when the chair is driven from the
rinsing position to an automatic position (A, B, C or D) and the Rinsing position indicator
light remains on. When the Rinsing position button is pressed again, the chair will move
back to the position in which it was when you first pressed the Rinsing position button.
(Default)
1 = The previous working position is cleared from the memory when the chair is driven
from the rinsing position to an automatic position (A, B, C or D) and the Rinsing position
indicator light goes off. When the Rinsing position button is pressed again, the chair will
move again to the rinsing position. Select this option when using the rinsing position as an
exit position. Note that changing the chair’s position in a non-automatic mode will not clear
the previous working position from the unit’s memory.

n.79 Lift mechanism position sensor calibration mode

This service mode is used to calibrate the lift mechanism potentiometer. This needs to be
performed if the potentiometer is loosened from the motor or if the motor is replaced.
Press the SET button until the LED on the button lights (or press the S-button if you do not
have a touch panel). Use the minus (-) and plus (+) buttons to first align the mechanism
(use the A and B buttons instead, if you do not have a touch panel). Loosen the
potentiometer cogwheel and turn the potentiometer axle until the segments align on the
display. Tighten the cogwheel. For more detailed calibration instructions, see section
"Calibrating lift motor position sensor". Note that during the calibration of the lift motor
position sensor all software limits are ignored. Special care must be taken so that the unit
is not damaged by driving the lifting adapter to its mechanical limits.
n.80 Backrest mechanism position sensor calibration mode

This service mode is used to calibrate the backrest potentiometer. This needs to be
performed if the potentiometer is loosened from the motor or if the motor is replaced.
Press the SET button until the LED on the button lights (or press the S-button if you do not
have a touch panel). Use the minus (-) and plus (+) buttons to first align the two marks in
the mechanism use the A and B buttons instead, if you do not have a touch panel). Loosen
the potentiometer cogwheel and turn the potentiometer axle until the segments align on
the display. Tighten the cogwheel. For more detailed calibration instructions, see section
"Calibrating backrest motor position sensor".
Note that during the calibration of the backrest motor position sensor all software limits are
ignored. Special care must be taken so that the unit is not damaged by driving the
backrest to its mechanical limits.
3.9 Separator and suction system
n 81 Show type of installed suction system

This service mode displays the type of installed separator system (if any). The type of the
separator system is automatically determined by the type of separator cable connected to
the MCB (jumper wires).
0 = wet suction system or no separator system installed
1 = Microvac II dry suction system separator (manufactured by Planmeca, no amalgam
separation) or Dürr CS1 (manufactured by Dürr, no amalgam separation)
2 = Dürr CAS1 or Dürr Combisep amalgam separator (manufactured by Dürr, centrifugal
amalgam separation)
3 = Metasys (manufactured by Metasys, centrifugal amalgam separation)
4 = Dürr VS/A suction motor/amalgam separator combination (stand alone system)
5 = Planmeca VS/A suction motor/amalgam separator combination
6, 7 = reserved
n.82 Set suction motor turn-off delay

This service mode sets the turn-off delay for the suction motor controlled (optionally) by
the unit. The factory default is 3 seconds. This turn-off delay protects the suction motor
from repeated start/stop cycles. Setting the value to "Cont" (continuous) starts the suction
motor immediately when the unit is turned on, and turns off the motor automatically when
the unit is turned off. Any other setting keeps the suction motor running as long as
indicated, after the suction tubes are put back to their holders.
The turn-off delay for the suction tubes is used also for the Dürr spittoon bowl valve.

n.83 Set number of suction tubes / disable suction system

This service mode tells the unit how many simultaneous suction tubes are installed in the
unit. The unit needs to know this detail so it can determine when to turn off the suction
system and the suction motor. The following settings are possible:
0 = No suction system installed (no suction tubes, ignores all related possible error
messages) (used also with independent suction system)
1 = One suction tube only
2 = Two suction tubes (factory default)
3 = Three suction tubes (mainly USA, using extra T-branch adapter)
n.84 Set type of extra assistant instrument

Use this service mode to set the type of the (optional) installed assistant instrument
(rightmost location in the suction holder and additional holders).
0 = No extra assistant instrument (this location in the holder is available for a suction tube)
1 = Assistant’s syringe installed
2 = Water operated saliva ejector installed
3 = Assistant syringe and water operated saliva ejector installed
4 = Polymerisation light
5 = Assistant’s syringe and polymerisation light
6 = Water operated saliva ejector and polymerisation light
7 = Assistant’s syringe, water operated saliva ejector and polymerisation light
This service mode is also affected automatically by the service mode factory preset.
3.10 Direct I/O
n 85 Output signals
1st vertical segment (counting from right): WMS use, see service mode 126
2nd: Not in use
3rd: Saliva suction selective valve
4th: High-volume suction selective valve
5th: Intracam activated
6th: Microvac pulse valve
7th: Main water valve
8th: Cup fill valve
n 86 Output signals
1st vertical segment (counting from right): Assistant syringe water valve
2nd: Assistant syringe heater
3rd: Metasys/Dürr error acknowledge signal or Dürr VSA rinse valve
4th: Metasys/Microvac/Dürr start signal or Dürr VSA/Wet suction valve
5th: Water flush to suction system
6th: Ejector control
7th: Bowl rinse control
8th: Main air valve

n 87 Driver signals
1st vertical segment (counting from right): Power source control
2nd: Beeper control
3rd: Boiler control
4th: Assistant call / door open / Intracam control relay
5th: Suction motor relay
6th: Backrest movement reversion relay
7th: Lift motor movement reversion relay
8th: Instrument reverse rotation
n 88 Driver signals
1st vertical segment (counting from right): Scaler electronics activated
2nd: Status LED / Run LED control
3rd: Factory use
4th: Factory use
5th: Not in use
6th: Not in use
7th: Not in use
8th: Not in use
n 89 Input signals
1st vertical segment (counting from right): Microvac overfill error
2nd: Metasys/Dürr functional
3rd: Metasys/Dürr separator alarm or Dürr VSA float reed relay signal
4th: Factory use
5th: Operating light switch
6th: Cuspidor door switch
7th: Metasys separator beeper
8th: Factory use
n 90 Input signals
1st vertical segment (counting from right): Scaler electronics selection 1
2nd: Scaler electronics selection 2
3rd: Scaler electronics selection 3
4th: Separator selection 1
7th: WCS container recognition
8th: Patient cup fill button

n 91 Outputs
1st vertical segment (counting from right): Not in use
2nd: Not in use
3rd: Backrest motor control
4th: Lift motor control
5th: Chair control
n 92 Inputs
1st vertical segment (counting from right): Factory use
2nd: Safety switch
3rd: Factory use
3.11 Other
n.93 Adjustment of the duration of the spray water impulse

This service mode can be used to adjust the duration of the spray water impulse. The use
of this water impulse is explained under service mode n 95. The adjustment range is 0 - 20
(corresponds to 0.00 - 1.20 sec.), and the factory default is 1 (corresponds to 60 ms).
n.94 Set syringe fibre optic light voltage

This service mode can be used to alter the voltage of the syringe fibre optic light. The
range is 0 - 4 V, and the factory default is 3.7 V.
Applies only to dentist syringe.
n.95 Set spray water impulse pressure

This service mode can be used to adjust the minimum pressure of the spray water
impulse. If you use only a very small amount of spray water there might be a delay in the
spray water flow. However, you can adjust the water impulse pressure so that the spray
water channel is opened immediately to enable the water to flow without delay. After the
opening impulse, the spray water pressure is taken to the value adjusted when
programming the amount of water for spray. The range is 0 - 30, and the factory default is
15.
n.96 RPM display / Enable low speed function for brush

micromotors (optional Plus package)
This service mode can be used to enable/disable the RPM display (instead of percentage
display) as well as the low speed function for brush micromotors.
0 = RPM disabled / low speed function for micromotors disabled
1 = RPM disabled / low speed function for micromotors enabled
2 = RPM enabled / low speed function for micromotors disabled
3 = RPM enabled / low speed function for micromotors enabled

n.97 Set suction system cleaning time

This service mode can be used to adjust the cleaning time for the suction system. The
range is 0 sec. (no flushing) to 20 min, and the factory default is 2 min.
n.98 Select how to freeze Intracam image from foot control

This service mode is used to select how Intracam images are frozen using the old foot
control.
0 = Sideways movement of the pedal has no effect
1 = Pedal movement activates the door open/nurse call relay (video printer freeze)
2 = Pedal movement activates the serial communication connection (2400N81) to Dimaxis
3 = Pedal movement activates both the door open/nurse call relay and the Dimaxis serial
communication (1 + 2).
Note: If the value is set to 2, pushing the pedal to the left will freeze the image, and
pushing it to the left again will unfreeze the image. Pushing the pedal to the right will save
the image. The old foot control also has service modes 4 - 7. They are the same as 0 - 3,
but the pedal operation is vertical.
n.99 Instrument hose flushing operation: disable HE 99 message

The user can select either a short or a long instrument hose flushing. Use this service
mode to enable/ disable the HE99 message.
In case the long flushing is not performed prior to unit turn-off:
0 = HE99 is not displayed
1 = HE99 will be shown, but the unit can be used without performing the long flushing.
2 = HE99 will be shown and the long flushing must be performed before the unit can be
used.
n.100 Select dental unit type

This service mode is used to select the dental unit type.
0 = V1 Prostyle Compact unit without chair
1 = V1 Prostyle Compact unit
2 = V1 Prostyle Compact WE’S unit
3 = V1 Reserved for future use
4 = V1 Planmeca Compact e
5 = V1 Planmeca Compact i without chair / Planmeca Universal / Planmeca Compact i
ceiling-mounted
6 = V1 Planmeca Compact i
7 = V1 Planmeca Compact e with swivel position recognition
8 = V1 Planmeca Compact i unit without chair, connected to Planmeca Chair / Planmeca
Universal / Planmeca Compact i ceiling-mounted, connected to Planmeca Chair
9 = V1 Planmeca Simulation Unit
11 = V2 Planmeca Compact i without chair
12 = V2 Planmeca Compact i with OP delivery arm
13 = V2 Planmeca Compact i with Side delivery arm
14 = V2 Planmeca Compact i unit without chair, connected to Planmeca Chair

---- = unit type not selected (default)

After replacing the Main PCB, the dental unit automatically enters this service mode when
the unit is switched on. The unit type must be selected before it can be used.
n.101 Interrupt waterline cleaning operation

This service mode is used to check the state of the waterline cleaning operation.
0 = Normal operation; the waterline cleaning operation is off.
1 - 6 = The waterline cleaning operation is on. Different numbers present different phases:
1 = The waterline cleaning operation is started. Waiting for the instrument logic to notify of
operation start.
2 = The instrument logic has notified that the operation has started. The unit checks which
balanced instrument arms are bent or removed. The unit is waiting for the container to be
installed. Spreading cleaning solution to the system.
3 = The cleaning solution has filled the instrument waterlines and the cup fill line. The unit
is waiting for the container to be removed and filled with water. After attaching the
container to the unit, the unit is flushed.
4 = The rinsing cycle is ready. Waiting for the container to be removed.
5 = Performing final flushing to clean the container properly. Returning to normal operation
state (number 0) after this.
6 = A failure / error / user operation has occurred that might have left the unit unclean and
the unit must be flushed by pressing the flush button. Returning to normal operation state
(number 0) after this.
Whenever wanted, by pressing and holding down the Rinsing position button, the
waterline cleaning operation can be interrupted. After interrupting the operation, the text
"turn off" will flash on the display. Now, turn off the unit.
When the waterline cleaning system is not in use, the value is 0.
n.102 Disable dry spray mode

This service mode is for disabling dry spray mode from the instruments.
0 = dry spray mode enabled (default)
1 = dry spray mode disabled, Plus package signal tones
2 = dry spray mode disabled, normal signal tones.
n 103 Show the dental unit type

The first digit shows the type of Main PCB:
2 = Planmeca Compact i
The second digit shows the IMUX version:
0 = no IMUX
1 = IMUX PCB version E or older, software 1.05.x or 1.06.x
2 = IMUX PCB version F-G, software 1.08.x
3 = IMUX PCB version F-G, software 1.09.x (1.10.x)
4 = IMUX PCB version H-J, software 1.10.x (1.09.x)
5 = IMUX PCB version H-J, software 1.11.x (1.09.x)
The third digit shows the dental unit type:
0 = Prostyle Compact
1 = Planmeca Compact e
2 = Planmeca Compact i

The fourth digit shows the patient chair type:

0 = no patient chair
1 = Prostyle Compact chair without legrest or legrest up
2 = Prostyle chair with legrest down
3 = WE’S lifter
4 = Planmeca Compact e chair
5 = Planmeca Compact i chair with fixed legrest; or automatic legrest up
6 = Planmeca Compact i chair with 510 automatic legrest; in automatic state
7 = Planmeca Compact i chair with 460 automatic legrest; in automatic state
8 = Planmeca Compact e with swivelled position recognition and fixed legrest
9 = Planmeca Compact e with swivelled position recognition and automatic legrest
A = Planmeca Compact e swivelled to 90° with automatic legrest
Note: The Planmeca Compact i chair with automatic legrest can be either number 5 or 6/7;
it is number 5 if the legrest is locked up, and number 6/7 when the legrest is moving
synchronously with the backrest.
n.104 Instrument multiplexer additional water valve control

This service mode is for enabling the instrument multiplexer additional water valve control.
0 = Disabled
1 = Reserved for factory use
2 = Enabled
0 - 2 are for IMUX PCB version G.
A is for IMUX PCB version H.
This IMUX versioning does not apply to Compact i Touch v2.
n.105 Enable/disable instrument positions

In this service mode you can enable/disable instrument positions. The different setting
combination can be scrolled and selected by using the minus (-) and plus (+) buttons (or
by using the A and B buttons if you do not have a touch panel). A disabled instrument
position is displayed with a short line. Note that the syringe cannot be disabled.
n.106 Set mode of Planmeca Lumion polymerisation light

In this service mode you can select the working mode of the Planmeca Lumion
polymerisation light.
0 = Independent mode. The instrument’s own control buttons are used to select the
desired curing mode and to start the polymerisation cycle. The length of the
polymerisation cycle can not be changed from the dental unit.
1 = Unit controlled mode. The curing mode is selected from the handpiece, but the
polymerisation cycle can be started either from the handpiece or the dental unit foot
control. The length of the polymerisation cycle can be programmed from the dental unit.
Factory default is 1.
n.107 Triggering level of E45 adjustment

In this service mode you can adjust the triggering level of error E45 if the low external
water pressure is a problem. The default value is 17, which corresponds with the spray
water pressure of 1.7 bar. The adjustment range is 1 - 17 in steps of 1.

n.108 Stopping delay for instrument spray air

This service mode is for setting the air flow delay after the water stop on the instrument.
Every step equals to 65 ms more delay.
0 = no delay
1= 65 ms
2 = 130 ms
3 = 195 ms
4 = 260 ms (default)
.
.
15 = 975 ms
n.109 Unit type setting to enable or disable the IMUX and the door
features
This service mode is used to enable or disable the IMUX and the door safety features, if
needed. The factory default is either 0 or 3, depending on the unit type selection in service
mode n.100.
0 = Compact i (nor)
3 = Compact e (Co.E). Door switch is ignored.
28 = Cart (CArt). No error messages, but the text "CArt" is displayed if the IMUX is
disconnected.
31 = Independent cart (In.CA). The door switch is ignored and no error messages are
displayed, but the text "CArt" is displayed if the IMUX is disconnected.
44 = No instrument console (noI.C). Neither error messages nor the text "CArt" are
displayed if the IMUX is disconnected. Cup filling and bowl rinsing get water, the assistant
syringe gets water and air, the syringe heater can be powered on, and the water heater
can be powered on even if the IMUX is disconnected.
3.12 New main control board
n 110 Outputs
1st vertical segment (counting from right): WMS use
2nd: WMS use
3rd: Factory use
4th: Factory use
5th: Factory use
6th: Factory use
7th: Factory use
8th: Factory use

n 111 Inputs
1st vertical segment (counting from right): WMS use, see service mode n 126
2nd: WMS use, see service mode n 126
3rd: WMS use, see service mode n 125
4th: Bowl above patient chair
5th: Cup recognition
6th: WMS use, see service mode n 125
7th: Chair type input 0
8th: Chair type input 1
n 112 Inputs
For factory use.
n 113 Show side delivery arm emergency switches signals

This service mode is used to check the operation of the up and down safety switches of
the side delivery arm. The display should normally show D0U0 if nothing is touching the
switches (switch closed) and the cable and connectors are OK. Pushing the switches must
change the display to 1 (one) (switch opens). A continuous open circuit in the cables
would also cause the display to show D0U1.
n 114 Show bowl position

This service mode shows the bowl position.
0 = Bowl is not in the rest position, the chair can only be driven slightly upwards.
1 = Bowl is in the rest position.
n 115 Show glass identification signal

This service mode shows the cup identification signal.
0= The cup sensor does not identify the cup and the cup filling is not activated (no water
flow).
1 = The cup is in the holder and cup filling is activated when pressing the Cup fill button.
n.116 Select cup filling mode

Use this mode to select the cup filling mode. The following settings are possible:
0 = Cup sensor is not used, i.e. the water will flow even if the cup is not in the holder.
1 = Cup filling does not start if the cup is not in the holder.
2 = Cup filling starts automatically when the cup is placed to the holder and stops when the
cup is removed or when the filling time runs out.
n 117 Show active time of drive air pulse width modulation

For factory use.
n 118 Show active time of spray water pulse width modulation

For factory use.

n 119 Show active time of spray air pulse width modulation

For factory use.
n 120 Show active instrument power consumption

This service mode is used to check the power consumption (in Watts) of the active
instrument. Note that the error in the reading is ±15%.
n.121 Select the length of the automatic legrest

This service mode is used to select the length of the automatic legrest. The following
settings are possible:
0 = 510 mm long legrest
n.122 Armrest selection

This service mode is used to select / deselect the armrests. The maximum allowed chair
height when the bowl is above the chair will increase when the armrests are deselected:
0 = The armrests are deselected.
1 = The armrests are selected.
n.123 Factory test

For factory use.
n.124 Set the type of Planmeca Compact i

This service mode is used to select the G Compact i dental unit:
0 = Normal Planmeca Compact i
1 = G Compact i
3.13 Water Management System
n 125 Show Water Management System status

This service mode shows the Water management system (WMS) status.
The first digit shows the container status:
0 = Status unknown
1 = Pressurised, water level stable or lowering
2 = Pressurised, container fills up slowly, water level stable or lowering
3 = No pressure, container fills up quickly
4 = Unknown pressure status, water level stable or lowering
5 = No pressure, siphon

The second digit shows the WMS status:

0 = Status unknown
1 = Domestic water mode
2 = Clean water mode
3 = Cuspidor door open
4 = Cuspidor door just closed
The third digit shows the water level in the container:
0 = Unknown
1 = Below lower limit (empty)
2 = Between lower and upper limit (normal)
3 = Over upper limit (full) If there is only a line in the display, the WMS is not identified.
n 126 Show Water Management System inputs and outputs

This service mode shows the WMS output and input signals.
1st vertical segment (counting from right): Input, Clean water valve
2nd: Input, container and pump ON switch
3d: Input, Clean water mode switch
4th: Not in use.
5th: Output, Clean water disable valve drive
6th: Output, container valve drive
7th: Output, Pump drive
8th: Output, Pump drive enabled
n.127 Water Management System water flow adjustment

In this service mode the water flow of the Water Management System is adjusted.
Check the water flow and adjust the flow by turning the adjustment knob located on the
magnetic valve/pressure regulator assembly. The water flow can be stopped by pressing
the minus (-) button (or the A button if you do not have a touch panel).
Press the plus (+) button (or the B button if you do not have a touch panel) briefly and let
the water run for one minute. Pour the water into a glass measure.
The water flow must be: Metasys typ1 and Compact, Microvac, no suction: 330 - 400 ml /
min. Dürr and Dürr VSA systems: 400 - 500 ml /min.
n.128 Fake pressure sensor readings

The dental unit operates fully normally and even tells the pressure levels on incoming air/
water, driver air or spray air/water (or what they should be). For trade shows when using
the dental unit without water or air.
0 = Normal
1 = Fake pressure readings
Only for exhibition use.

n.129 Adjustment of the upper limit of pre-programmed chair

positions
In this service mode it is possible to adjust the upper limit of the preprogrammed chair
positions. The adjustment range is 191 - 212. The range of the lift motor potentiometer
signal is 0 - 255. In manual operation the maximum value is 240.
The current value from the lift motor potentiometer can be checked from service mode
n.76.
The factory default depends on the chair type, which is shown in service mode n 103, digit
4.
n.130 Disable WCS

In this service mode the Waterline Cleaning System (WCS) operation can be disabled:
0 = WCS is in use (factory default).
1 = Starting of the WCS is disabled, but safety features are still active.
2 = WCS is totally disabled, that is, also safety features are disabled.
n.131 WCS: adjustment of the syringe cleaning solution filling time

In this service mode the WCS cleaning solution filling time of the syringe can be adjusted.
From software version 2.84 onwards the syringe is filled with the cleaning solution first,
before other instruments.
This filling time is adjustable, because sometimes it might be impossible to know which
kind of water flow the dental unit has on the inside. The water flow variation can be
compensated by adjusting the syringe filling time so that the cleaning solution will flow
through the syringe hose.
The adjustment range is 30 - 180 seconds. The factory default is 40 seconds.
n.132 Disable beeper sounds

In this service mode it is possible to disable the beeper sounds.
0 = The beeper is on (default).
1 = The beeper is disabled.
n.133 Operating light mode

Use this service mode to select the operating light operation mode.
0 = The operating light is not installed (even buttons do not work).
1 = Delight is installed (no errors from bulb burned out).
2 = Delight is installed with errors from bulb burned out (E 58 is displayed).
3 = SingLED is installed (default).
Delight is not supported in Compact i Touch v2.
n.134 Motorised headrest

Use this service mode to select the motorised headrest recognition mode.
0 = Not installed; error E80.2 is displayed if the motorised headrest is installed.
1 = Installed; error E80.1 is displayed if the motorised headrest is not installed.
2 = Automatic recognition of motorised headrest (default).

n.135 WMS operation

Use this service mode to select the Water Management System (WMS) operation mode.
0 = Disabled totally (no operation, no error messages).
1 = Not installed; error E63.1 is displayed if WMS is installed.
2 = Installed; error E63.2 is displayed if WMS is not installed (main water for pump / cup fill
/ high-volume and saliva suction).
3 = Automatic WMS recognition (main water for pump / cup fill / high-volume suction).
4 = Automatic WMS recognition (main water for pump / cup fill / high-volume and saliva
suction).
n.136 Disable motorised headrest automatic positions

In this service mode the automatic positions of the motorised headrest can be disabled.
0 = Automatic positions are enabled (default).
1 = Automatic positions are disabled.
n.137 Bowl rotation safety features OR OP delivery arm safety

switch operation for units without a bowl
In this service mode the bowl rotation safety operation and the OP delivery arm safety
operation (when chair is driven upwards) are defined.
0 = The bowl rotation is not included in the safety circuit / The OP delivery arm safety
switch is installed.
1 = The bowl rotation is included in the safety circuit / The OP delivery arm safety switch is
not installed (default).
n.138 Simulation system type

Use this service mode to select the simulation system type.
0 = IDSS - Interactive Digital Simulation System
1 = ASW-1 - Advanced Simulation Workplace Single (main valves are in normal use).
2 = ASW-N - Advanced Simulation Workplace (main valves are not in use).
n.139 Duration of long instrument hose flushing

Use this service mode to set the duration of the long instrument hose flushing. The
adjustment range is 2 - 9 minutes. The factory default is 2 minutes.
n.140 Suction valve closing time adjustment

Use this service mode to set the suction valve closing time. The adjustment range is 0 - 3
seconds. The factory default is 0.

n.141 Spray water pressure calibration

In this service mode the instrument spray water pressure is calibrated. Note that some
water will flow from the instrument during calibration.
It is recommended that the water spray of each instrument be checked after calibration. If
there is a water adjustment knob on the instrument handpiece, make sure that the knob is
open. High calibration values (close to 50) may indicate that the instrument waterline is
closed or that the instrument is stuck.
Compact i V1: To perform the calibration procedure, select single water using instrument
on the instrument console. Start calibration by entering to the SET-mode. After the
automatic calibration is completed, the calibration value can be fine-tuned manually, but it
is not recommended to change the value considerably.
Compact i V2: To perform the calibration procedure, select one ore more water using
Instruments on the instrument console. Start calibration by entering to the SET-mode.
After calibration full bars show which of the Instruments were calibrated and blinking bars
if instrument problem (stuck instrument waterline etc.) was detected.
When instrument is selected the pressure measurement is shown in this service mode.
For water using instrument the value should be 0-15 when instrument is not running.
n.142 Automatic Instrument Flush setting

In this service mode you can define whether an automatic long instrument flush is
performed every time the dental unit is switched on.
0 = The automatic instrument flush is disabled.
1 = The automatic instrument flush is enabled.
The default is 0.
3.16 Foot control
n.143 Foot control button functionality

Note: This service mode only applies to the old foot control.
Use this mode to select the foot control button operation mode.
Do not set other values than the values listed below:
1 = Operates the suction ejector when the unit is idle (the suction ejector is on as long as
the button is pressed)
2 = Changes the motorised headrest mode when the unit is idle (default)
4 = Intraoral camera freeze/save
8 = Reverses the micromotor rotation
9 = Controls the suction ejector when the unit is idle + reverses the micromotor rotation
10 = Changes the motorised headrest mode when the unit is idle + reverses the
micromotor rotation
Note: Other values than those mentioned above are not allowed.

n.144 Foot control left-side knob up functionality

Note: This service mode only applies to the new foot control.
In this mode you can define which function is triggered by pushing the foot control left-side
knob upward.
0 = No function is triggered
1 = The suction ejector is activated
2 = The headrest mode is activated / deactivated
3 = The assistant call / door open functionality is activated
4 = The intraoral camera is activated / deactivated
5 = The operating light is turned on / off
6 = ThePlanScan is activated / deactivated
7 = Suction is stopped / restarted
The default is 5.
If the dental unit is equipped with a motorised headrest, the default is 2.
n.146 Foot control right-side knob up functionality

In this mode you can define which function is triggered by pushing the foot control right-
side knob upward.
1 = The suction ejector is activated
2 = The headrest mode is activated / deactivated
3 = The assistant call / door open functionality is activated
4 = The intraoral camera is activated / deactivated
5 = The operating light is turned on / off
6 = The PlanScan is activated / deactivated
7 = Suction is stopped / restarted
The default is 4.
If the dental unit is equipped with a motorised headrest, the default is 2.
n.148 Touch panel error message details

In this service mode you can define whether the error message details are visible or not.
0 = Error message details are not visible.
1 = Error message details are visible.
The default is 1.

n.149 Foot control left-side knob down functionality

In this mode you can define which instrument function is triggered by pushing the foot
control left-side knob downward.
You must activate an instrument for a value to be shown in this service mode. If no
instrument is activated, no value is shown. The value can be programmed for instrument
hoses 1 - 4 (not for the syringe).
0 = No function
1 = Toggle the instrument spray
2 = Automatic chip blow on/off
3 = Fibre optic light on/off
4 = Power limit on/off
5 = Change the scaler’s operation/working mode
6 = Quickstart on/off for the turbine
7 = Reverse rotation on/off
8 = Torque limit on/off for the Bien-Air MX micromotor
9 = Toggle the drive mode (normal > auto reverse > auto forward) for the Bien-Air MX
micromotor
10 = Start the short cleaning cycle for the polisher
11 = Start the long cleaning cycle for the polisher
The default is -.
Once you have changed the value for this service mode, you must return the instrument to
the instrument console and reactivate it for the new settings to take effect.
3.17 Suction Tube Cleaning System
n.150 STCS feed time calibration

In this service mode the Suction Tube Cleaning System water feed time is calibrated. The
maximum filling time is 255 s. If 255 s. is reached, the water flow to the suction tubes is too
small. The water flow should be adjusted using the water knob. The calibration should be
repeated after the water flow adjustment.
After this automatic calibration the fill time can be fine tuned manually by pressing the
minus (-) and plus (+) buttons on the display (or the A and B buttons if you do not have a
touch panel).
After calibration, run the STCS cleaning sequence to make sure that the calibration was
successful. During the filling cycle make sure that the water level fills all the suction tubes
and the water does not flow over.
Note: The system cannot be calibrated when the STCS cleaning cycle is running.
n.151 STCS testing

For factory use.

n.152 STCS Orotol feed bleeding and Orotol calibration

Orotol Bleeding (only centralised system)
Enter the Set -mode by pressing the SET button (or the S-button if you do not have a
touch panel). Select Cont -mode (Continuous Orotol Feed) by using the minus (-) and plus
(+) buttons (A and B buttons if you do not have a touch panel). Press the green start
button on the STCS box. The feed continues until the yellow cancel button is pressed.
Orotol Feed Calibration (only centralised system)
Select Calibration Mode by using the minus (-) and plus (+) buttons (A and B buttons if you
do not have a touch panel). (The Calibration display is the display mode where there are
numbers on the screen). Insert the calibration cup below the STCS Orotol feeding
mouthpiece. Press the green STCS start button. Orotol feeding starts.
The number of suction tubes is shown on the display (X -- Y).
X = Fed tubes
Y = All tubes
The feed is started by pressing the start button. When feed is going on, adjust the Orotol
knob. (If there are two suction tubes, use a full calibration cup. If there is only one suction
tube, about half of the calibration cup is enough.) The feed stops after the feed time has
elapsed.
Press the STCS cancel button to cancel the feed.
3.18 Instrument MUX
n.153 Instrument deselection time

In this mode you can define how quickly the instrument is deselected after the user has
returned it to the instrument console. The adjustment range is 0,4 - 4 seconds and the
default is 0,4 seconds.
3.19 Instrument
n.154 PM Minetto power/RPM range

In this mode you can enable/disable the low speed range for the Planmeca Minetto
micromotor.
0 = Low speed range is disabled. The RPM range for the PM Minetto micromotor is 4000 -
40 000 / P10 - P100. This is the default value.
1 = Low speed range is enabled. The RPM range for the PM Minetto micromotor is 2000 -
40 000 / P5 - P100.

3.20 Suction
n.155 Set suction toggle off delay

Set suction toggle off delay
Suction will continue for given delay when suction is toggled off.
n.156 Set post suction delay

Set post suction delay.
Suction is re-activated for toggled hose(s) for given delay when hose is returned to holder.
3.21 Flexy
n.160 Programmable Flexy button functionality

In this mode you can define which function is triggered by pressing the programmable
Flexy button.
1= Headrest mode selection
2= The intraoral camera is activated / deactivated
3=Rinsing position
4=Touch-lock is activated / deactivated
5= Suction is stopped / restarted
The default is 3.
n 200 Boot information bits

For factory use.
n 201 Boot software checksum

For factory use.
n 202 Main software checksum

For factory use.
n.203 Processor watchdog test. Restarts the dental unit with error
E 75.1.
Restarts the dental unit with error E 75.1.
n.204 Processor reset test. Restarts the dental unit without errors.
Restarts the dental unit without errors.

3.23 Chair
n.205 Lifter height calibration in millimetres (mm)

Measure the distance from the floor to the center of the backrest joint and set that value in
this service mode.
n.206 Backrest angle calibration in degrees (deg)

Measure the backrest angle (or drive to 0 with spirit level) and set that angle here.
3.24 Headrest
n 207 Headrest length in millimetres (mm) in relation to calibration

point and virtual origo point
This service mode shows the headrest length in millimetres (mm) in relation to the
calibration point and the virtual origo point.
n 208 Headrest height in millimetres (mm) in relation to backrest

zero-level and virtual origo point
This service mode shows the headrest height in millimetres (mm) in relation to the the
backrest zero-level and the virtual origo point.
n 209 Headrest angle in degrees (deg) in relation to backrest angle

and virtual origo point
This service mode shows the headrest angle in degrees (deg) in relation to the backrest
angle and the virtual origo point.
3.25 Romexis connection
n.210 Enable Romexis connection

0 = Romexis connection (Romexis Clinic Management) disabled and unit dentist selection
enabled (Compact i V1: Classic Intracam communication (Dimaxis) and/or Planmeca
Chair control communication).
1 = Romexis connection (Romexis Clinic Management) enabled with Romexis user
settings and USB camera control.
2 = Romexis connection (Romexis Clinic Management) enabled with unit dentist selection
and USB camera control). Romexis user settings unavailable.
3 = Romexis connection (Romexis Clinic Management) enabled with unit dentist selection
and USB camera control). Romexis user settings available. This option is for Compact i V2
only.
The default is 0.

n.211 Romexis connection remote operation locked features

The value is a sum of the numbers below:
1 = Lock going to service modes
2 = Lock programming
4 = Lock whole keyboard usage
8 = Lock all chair drives (default)
16 = Romexis connection is in read-only mode
If the value is 0, it means that there are no restrictions to usage.
If the value is < 8, a notification on the touch panel indicates that the remote chair
operation is enabled.
n.212 Dental unit locally locked features when unit is started up

The value is a sum of the numbers below:
1 = Lock going to service modes
2 = Lock programming
4 = Lock whole keyboard usage
8 = Lock all chair drives
16 = Lock suction tubes
32 = Instrument selection
64 = Lock instrument driving/operation/usage
128 = Lock nurse panel chair drive
The default is 0.
Note: Be very careful when setting locally locked settings. The settings will take effect after
the unit is restarted.
3.26 Network
n.220 Set IP address

In this service mode you can change the unit’s IP address.
Make sure that the IP address is in the same subnetwork as your Romexis server. Select
the number you want to change by using the plus (+) and minus (-) buttons (or the A and B
buttons if you do not have a touch panel). Enter the Set mode by pressing the SET button
(or the S-button if you do not have a touch panel).
The selected number is shown on the display and indicated with a letter A, b, C or d.
A = 10
b=0
C=0
d=1
Value format: A.b.C.d
Default: 10.0.0.1 (A.b.C.d)

n.221 Set subnet mask

In this service mode you can change the subnet mask.
Select the number you want to change by using the plus (+) and minus (-) buttons (or the
A and B buttons if you do not have a touch panel). Enter the Set mode by pressing the
SET button (or the S-button if you do not have a touch panel).
A = 255
b = 255
C = 255
d=0
Default: 255.255.255.0 (A.b.C.d)
n.222 Set default gateway address

In this service mode you can change the default gateway address.
A=0
b=0
C=0
d=0
n.223 Enable/Disable DHCP

In this service mode you can enable or disable the Dynamic Host Configuration Protocol
(DHCP). We recommend you use a static IP address, because with DHCP, the IP address
may change every time you boot the machine.
0 = Disabled (default)
1 = Enabled
n.224 Set Romexis address

In this service mode you can change the Romexis server address.
A=0
b=0
C=0
d=0

3.27 Other service modes
n.250 Change wireless foot control transmitter channel

In this service mode you can change the current wireless foot control transmitter channel.
The display shows the current connection status and the current transmitter channel (X Y).
X is the connection status (0..1). 1meansconnected and 0means not connected. Y is the
current channel (0..15).
PressSET to change thechannel. You can change the channel by pressing +/-.
Connection status changes to 0 if connection is lost and back to 1 if connection is found.
3.28 Headrest
n 300 Headrest communication status

1. (leftmost) digit: Always 1
2. digit: Output message
3. digit: Drive state
4. (rightmost) digit: Input mode
Output messages:
0: Power is off
1: Power is on, slowing down (no control)
2: Power is on, responding to buttons
3: Power is on, automatic drive
Drive states:
0: Headrest not installed
1: Headrest stopped (safety)
2: Headrest ready
3: Headrest slowing down
4: Headrest running, manual operation
5: Headrest running, automatic operation
Input modes:
0: Headrest input unknown
1: Headrest not installed or open circuit
2: Headrest short circuit
3: Headrest input wrong CRC
4: Headrest input unknown mode
5: Headrest input normal mode but unknown type
6: Headrest input in burn mode but unknown type
7: Headrest input in burn mode
8: Headrest input normal
1028 is a typical idle value.
1248 is a typical manual drive value.

n.301 Headrest software major version

This service mode shows the headrest software major version which is in use on the
headrest PCB. When in SET mode, it shows the headrest software major version on the
MCB software chip that can be upgraded to the headrest PBC.
n.302 Headrest software minor version

This service mode shows the headrest software minor version which is in use on the
headrest PCB. When in SET mode, it shows the headrest software minor version on the
MCB software chip that can be upgraded to the headrest PBC.
n.303 Upgrade headrest software

Press the SET button (or the S-button if you do not have a touch panel) to upgrade
headrest software on the headrest PCB into version that is on the MCB software chip.
Does not apply to Compact i Touch v2. See n.500 for v2 upgrade.
n.304 Headrest manual angle rotation speed

In this service mode the headrest manual angle rotation speed is adjusted.
Value range: 0 - 15
Default value: 6
Larger value is faster.
n.305 Headrest manual height movement speed

In this service mode the headrest manual height movement speed is adjusted.
Value range: 0 - 15
Default value: 6
n.306 Headrest manual length movement speed

In this service mode the headrest manual length movement speed is adjusted.
Value range: 0 - 15
Default value: 10
n.307 Headrest automatic movement speed

In this service mode the headrest automatic movement speed is adjusted.
Value range: 0 - 15
Default value: 6
n.308 Headrest length current limit value

In this service mode the headrest length current limit value is adjusted.
Value range: 0 - 15
Default value: 10
Larger value indicates that more current (force) is needed to stop.

n.309 Headrest joint 2 closing gap stopping term value

In this service mode the headrest joint 2 closing gap stopping term value is adjusted.
Value range: 0 - 10
Default: 0
Larger value indicates that headrest stops less easy; might have to be increased when
using faster speeds.
n.310 Headrest joint 2 (near cushion) ADC-value / upholstery

The value is typically from 528 to 933. After pressing the SET button (or the S-button if you
do not have a touch panel), the joint can be driven. This service mode is used when the
headrest upholstery is replaced.
n.311 Headrest joint 1 (near backrest) ADC-value

do not have a touch panel), the joint can be driven.
n.312 Headrest length ADC-value

do not have a touch panel), the length can be driven.
n.313 Headrest joint 2 (near cushion) drive WITHOUT limits and

In this service mode the headrest joint 2 (near cushion) is driven WITHOUT limits and
potentiometer in the SET-mode.
The text “H2- ” is shown on the display in the SET-mode.
n.314 Headrest joint 1 (near backrest) drive WITHOUT limits and

In this service mode the headrest joint 1 (near backrest) is driven WITHOUT limits and
potentiometer in the SET-mode.
The text “H1- ” is shown on the display in the SET-mode.
n.315 Headrest length calibration

Like service modes n.79 and n.80. Text “HL--“ is displayed on the touch panel. When the
potentiometer value is too far, the rightmost block is up. When the potentiometer value is
too near, the rightmost block is down. When the potentiometer is calibrated, the rightmost
block is in the middle. First, drive the headrest length joint on the outer limit, then tune the
potentiometer according to the rightmost blocks.
After pressing the SET-button (or the S-button if you do not have a touch panel), the length
can be driven WITHOUT limits and potentiometer.

n 316 Headrest joystick directions and buttons

1. block (leftmost) spare I/O
2. block left joystick button
3. block right joystick button
4. block toggle from any button
5. block joystick out 6. block joystick in
7. block joystick down
8. block (rightmost) joystick up
n 317 Potentiometer select line test

If the value is 0 (or ±1) and does not change when the joystick(s) are moved, the select
wire is broken.
n.318 As service mode n.18 but only headrest endurance test

For factory use.
n.319 As service mode n.18 but chair and headrest endurance tests
For factory use.
n 320 Headrest right joystick horizontal ADC-value

In this service mode the headrest right joystick horizontal ADC-value is shown. The value
is typically ±10 when the joystick is centered and from ±40 to ±100 when it is in use. The
positive direction is away from the backrest.
n 321 Headrest right joystick vertical ADC-value

In this service mode the headrest right joystick vertical ADC-value is shown. The value is
typically ±10 when the joystick is centered and from ±40 to ±100 when it is in use. The
positive direction is up.
n 322 Headrest left (cabinet side) joystick horizontal ADC-value

In this service mode the headrest left (cabinet side) joystick horizontal ADC-value is
shown. The value is typically ±10 when the joystick is centered and from ±40 to ±100
when it is in use. The positive direction is away from the backrest.
n 323 Headrest left (cabinet side) joystick vertical ADC-value

In this service mode the headrest left (cabinet side) joystick vertical ADC-value is shown.
The value is typically ±10 when the joystick is centered and from ±40 to ±100 when it is in
use. The positive direction is up.
3.29 Instrument
n.324 Instrument durability test

For factory use.

3.30 Maintenance
n.400 Set yearly maintenance reminder period.

Set the number of days before the unit starts to remind the user about yearly maintenance.
n.401 Set yearly maintenance period

Set the yearly maintenance period in days.
n.402 How many days left until next yearly maintenance or confirm
yearly maintenance
View how many days is left until next yearly maintenance. Confirm yearly maintenance by
pressing SET button.
3.31 Compact i v2 specific
n.500 Software upgrade

Upgrades the unit software from a USB stick attached to the main board.
n.999 Main program loop speed

For factory use.
Displays the speed with filtering in the SET-mode.


Chapter B: PLANMECA COMPACT i
HELP & ERROR MESSAGES
1 HELP MESSAGES
1.1 General about help messages

The help messages are intended to assist the user in special situations. A help message
usually indicates a user error rather than a system error or malfunction. The help
messages mainly cover the following areas:
• violations against built in security functions
• warnings about amalgam collectors that needs to be emptied
• controls or keys with no response in certain situations
• erroneously attached instruments
• notifying the user of abnormal conditions that cannot be categorised as errors.
The help messages appear on the display as capital letters “HE” followed by a number.
The message stays on the display only as long as the reason for it continues. The unit is
otherwise fully functional, except for the reported problem. Only one help message is
shown at a time.
After the unit has been updated with the latest version of the MCB software it may report a
help message that is not listed in this manual. In this case, please request a new revision
of the manual. The following table is a list of currently available help messages and their
reasons.
1.2 Help message short-form table
Table 33: Help messages
HELP CODE MEANING ACTION OR EXPLANATION

HE1 Amalgam container is 95% full. Replace or empty the container as soon as
possible, or at least before the next patient.
Pressing the program button allows to
continue the operation until the container is
100% (totally) full.
HE2 Amalgam container is 100% full. Replace or empty the container immediately.
The suction system cannot be used before the
container is emptied or replaced.
HE3 Patient chair cannot be driven down Check that the space under the seat is free
because safety switch is activated. and nothing is touching the plate at the bottom.
The chair can be driven normally after the
possible obstruction has been removed.

1 HELP MESSAGES Chapter B: PLANMECA COMPACT i HELP & ERROR MESSAGES

HE4 This left-hand instrument position allows The leftmost position in the console is reserved
only syringe. for the syringe only. Replace this instrument
with a syringe. Place the other instrument to
one of the four right-hand places.
HE5 This instrument position does not accept Remove the syringe from this position and
syringe. replace it with any other kind of instrument.
The syringe must be placed in the leftmost
place.
HE6 Patient chair cannot be driven when Stop the instrument (release the foot control
instrument is in use. pedal) to be able to run the chair.
HE7 Patient chair up/down movement is not Close the cuspidor door to be able to run the
allowed when cuspidor door is open. chair up/down or to a pre-programmed
position.
HE8 Chair height can not be programmed this Run the chair slightly down to be able to
high in automatic positions for patient safety program this position into memory.
reasons.
HE9 This scaler cannot currently be used with This scaler needs a dedicated electronics that
this unit. is not installed, or the scaler electronics
installed is not compatible with this scaler.
HE10 Wait while configuring the dental instrument Wait a few seconds for the unit to check your
setup. instrument configuration, since it has changed.
HE11 Software download mode is on.
HE12 Unit's internal error reporting is disabled. The unit operates normally but no errors are
reported (exhibition use). Use service mode
n.15 to turn error reporting back on. See
service mode n.15 in chapter "Service mode"
for details.
HE13 Instrument cannot run because of patient Return the foot control pedal once to the
security violation. middle position to start the instrument.
Instruments do not start if the standard foot
control pedal is already pushed to the right or
left when the instrument is picked up from the
instrument console.
HE14 This dental instrument is not recognised To be able to operate this new instrument the
(new type of instrument). MCB software must be updated. See section
"Upgrading software" in chapter "Parts
replacement & repair" for details.
HE15 This button has no function at the moment. Instruments: Pick up a dental instrument
before attempting to alter its settings; or if the
instrument is selected, this function is not
allowed with this instrument. Other buttons: the
unit does not have this function.

Chapter B: PLANMECA COMPACT i HELP & ERROR MESSAGES 1 HELP MESSAGES

HE16 Operating light is dimmed and This feature enables easier work with
polymerisation light can be used. composite materials, minimising the risk of
operating light induced curing. This feature is
triggered by picking up and returning the
polymerisation light to its holder without
starting it. The operating light returns to normal
at the same instance any control is touched or
another instrument selected. The feature can
be disabled, see service mode n.73 in chapter
"Service mode" for details.
HE17 No syringe connected to instrument The console syringe must be re-connected,
console. otherwise there is an air-leak from the syringe
QC whenever an instrument or device that
requires air pressure is used.
HE18 No instrument hose connected to this The instrument is picked up, but there is no
instrument place. hose connected at this location. Check that all
hoses go to the right instrument arms.
HE19 No syringe connected to connector located The assistant's syringe must be re-connected,
on cuspidor. otherwise there is an air-leak from the
assistant's syringe QC whenever an
instrument or device that requires air pressure
is used. Install the syringe or disable the
syringe using service mode n.84. For details
on the service mode, see chapter "Service
mode".
HE20 Connector located on cuspidor allows only The assistant's syringe QC cannot control the
syringe, other instruments cannot be currently connected instrument.
connected to this connector.
HE21 Flow of both spray air and spray water are Enter the spray programming mode to set a
programmed to zero (no flow). flow other than zero, see section "Instrument
spray flow rates" in chapter "Touch panel
functions" for details.
HE22 Main air/water valve operation is not set to This is just a reminder that either of the main
automatic (A) in SM 12 (air)/13 (water). valves is temporarily set to always be either on
Reboot unit. HE22 again: Contact service. or off, although they should be set to automatic
(n = A).
HE23 Automatic/manual chip blow cannot be used
when sterile water function is selected.
HE24 Programming of selected setting is disabled. The programming of the selected setting is
disabled. Disable the protection using service
mode n.0. For more information, see chapter
"Service mode".
HE25 Planmeca Compact e help message: Swivel the patient chair with automatic legrest
Patient chair cannot be driven into automatic before driving the chair to the automatic
chair position. position. Check that the chair type in service
mode n.103 is correct. (See service mode n
103 in chapter "Service mode".)


HE26 Drive chair upwards, then lower backrest. If Drive the chair upwards before lowering the
patient chair is attached to unit, chair's backrest. If this help message is shown while
automatic positions are not switched on. the patient chair is attached to the unit, it
means that you have forgotten to switch on the
chair’s automatic positions. To clear the
message, put the operation mode switch on
the cuspidor side of the chair base in the
“AUTO” position (switch up).
HE27 Drive backrest upwards, then lower chair. If Drive the backrest upwards before lowering
patient chair is attached to unit, chair's the chair. If this help message is shown while
HE28 Planmeca Compact WE's help message. Connect the lifter cable.
HE29 Drive chair downwards, then lower backrest. Drive the chair downwards before lowering the
If patient chair is attached to unit, chair's backrest. If this help message is shown while
HE30 Unit is waiting for container to be attached. Attach the container (or perform long flushing
or use service mode n.101).
HE31 Switch unit off, leave Planosil in unit for min. Turn off the unit if needed. When the unit is
8 h. Switch unit on. Remove container, fill it turned back on, remove the container, fill it
with water and attach to unit. with water and attach it again to the unit (or
perform long flushing or use service mode
n.101).
HE32 Pre-rinsing cycle is completed and container Remove the container (or perform long
should be removed. flushing or use service mode n.101).
HE33 Unit is waiting for main water to be turned Open the tap (or perform long flushing or use
on. service mode n.101).
HE34 No instr. selected when starting instr. Select (remove from holder, bend the
flushing or waterline cleaning. balanced instrument arm) at least one
instrument and syringe.
HE35 Instruments are locked for safety reasons. Perform long instrument flushing.
Make sure the inlet water tap is open. Place
instruments to the flushing holder and press
Instr. spray button to perform instrument
flushing.
HE36 After flushing: Return instruments to
instrument console.
HE37 Waterline Cleaning System cycle has been
interrupted.


HE38 Waterline cleaning system help message:
Low water pressure during final rinsing.
HE39 Syringe misplaced or flow not detected in The help message will disappear after bending
WCS. the syringe instrument arm and placing the
syringe again in the flushing holder.
HE40 Too many Bien-Air MX Brushless A maximum of two is allowed.
Micromotors.
HE41 Insert suction tubes to STCS holder, add
disinfectant and press green start button
(upper button).
HE42 STCS program completed. Return suction
tubes to unit suction arm and close STCS
box cover.
HE43 STCS program cancelled.
HE44 Incorrect suction tube amount detected.
Return them to unit suction arm, place them
back to STCS holders and start cleaning.
HE45 Set WMS to Domestic Water Supply -mode STCS can not be used when WMS is set to
and wait until WMS bottle is full. Then start Bottled Water -mode.
STCS cleaning.
HE46 Suction use is forbidden or there are no The value of service mode n.83 is 0.
suction tubes in dental unit configuration.
HE47 STCS Orotol pressure is low. (In
automatised STCS: Fill Orotol container).
HE48 WMS must be set to Bottled water off and Bottled water off = domestic water is used
Bottle on -modes before starting STCS Bottle on = bottle is used; domestic water is
cleaning sequence. run through the bottle.
HE50 No cup in cup holder. Sensor does not Place a cup on the cup holder. Or change the
recognise cup when pressing cup fill button. setting of service mode n 115.
HE51 Bowl is above patient chair when driving If the unit has a bowl, move the bowl to the rest
chair up. position. If the unit has an OP delivery arm
safety switch, check that the OP delivery arm
is not blocking the chair movement.
HE52 Patient chair can not be driven upward
because safety switch of side delivery arm is
released.
HE53 Patient chair can not be driven downward
because safety switch of side delivery arm is
released.
HE54 Cup is inserted in cup holder. Remove the cup and make sure the cup fill
tube is above the bowl.
HE60 WMS: Container almost empty in Domestic Reduce water use for a moment.
water supply -mode.
HE61 WMS: Container almost empty in Bottled Reduce water use and fill the container as
water -mode. soon as possible.
HE62 WMS: Container switch is turned off. Switch on the container switch.


HE63 Cuspidor door is open. Close the door.
HE64 Fill container with disinfectant over upper
sensor.
HE65 Fill container with water over upper sensor.
HE66 Wait 8 hours or switch unit off for the night.
HE67 Instrument flush cancelled. Return
instruments to instrument console.
HE70 Brushless micromotor is stuck or broken.
HE75 Yearly maintenance in <#> days. Contact service for yearly maintenance.
HE80 Headrest length safety feature activated Check that nothing is blocking the headrest
when driving headrest. Check that nothing is movement. The headrest can be driven
blocking headrest movements. normally after the possible obstruction has
been removed.
HE81 Headrest angle safety feature activated Check that nothing is blocking the headrest
when driving headrest. Check that nothing is movement. The headrest can be driven
blocking headrest movements. normally after the possible obstruction has
been removed.
HE83 Foot control emergency switch is active.
HE85 SW update denied. Chair was moving or The chair was moving or an instrument was in
instrument was in use while starting SW use while starting the software update.
update.
HE86 SW update denied. Incorrect control panel An incorrect control panel type was detected
type was detected while starting SW update. while starting the software update.
HE87 Software update halted. Activate the Wireless foot control has to be activated before
wireless foot control by pressing the handle. it can be updated.
HE90 This button has no function at the moment,
press Pos Sel, Chair/Headr/Light Sel first.
HE91 Stop (Help) button pressed.
HE92 Help (Stop) button pressed.
HE93 This button has no function at the moment
because there is no motorised light.
HE95 Patient chair automatic position cannot be
reached because legrest is unlocked or
armrests are blocking movement.
HE99 Unit has been switched off without This help message can be disabled, see
performing long flushing after water has service mode n.99 for details.
been used. Perform long flushing.
HE200 Detected new software update. Confirm to
install?
HE201 Detected new software update SD-card.
Confirm to install 5.3.0.9.R ?
HE210 Software update. Installing to Control panel Do not turn the power off while the software is
bootloader sw. DO NOT TURN POWER being updated.
OFF.


application sw. DO NOT TURN POWER being updated.
OFF.
application sw. DO NOT TURN POWER being updated.
OFF.
HE216 Software update. Downloading from server. Do not turn the power off while downloading
DO NOT TURN POWER OFF. software from the server.
HE218 Software update. Installing to Main PCB. DO Do not turn the power off while the software is
NOT TURN POWER OFF. being updated.
END Flushing completed. Remove syringe from
flushing holder and return it to console. If
syringe is removed, return it to flushing
holder.
DOOR Cuspidor door is open. Close the door.
FC.LD Move foot control pedal to leftmost position. Move the foot control pedal to the leftmost
Press pedal down and hold. While holding, position. Press the pedal down and hold. While
push centre knob briefly in 'chair up' holding, push the centre knob briefly in the
direction. ‘chair up’ direction.
FC.LU Move foot control pedal to leftmost position Move the foot control pedal to the leftmost
and hold. While holding, push centre knob position and hold. While holding, push the
briefly in 'chair up' direction. centre knob briefly in the ‘chair up’ direction.
FC.CD Press foot control pedal down and hold. Press the foot control pedal down and hold.
While holding, push centre knob briefly in While holding, push the centre knob briefly in
'chair up' direction. the ‘chair up’ direction.
FC.CU Keep foot control pedal in rest position Keep the foot control pedal in the rest position
(centre). Push centre knob briefly in 'chair (centre). Push the centre knob briefly in the
up' direction. ‘chair up’ direction.
FC.RD Move foot control pedal to rightmost Move the foot control pedal to the rightmost
position. Press pedal down and hold. While position. Press the pedal down and hold. While
holding, push centre knob briefly in 'chair up' holding, push the centre knob briefly in the
direction. ‘chair up’ direction.
FC.RU Move foot control pedal to rightmost position Move the foot control pedal to the rightmost
and hold. While holding, push centre knob position and hold. While holding, push the
briefly in 'chair up' direction. centre knob briefly in the ‘chair up’ direction.
FC.-- To exit foot control calibration mode, press
and hold down calibration switch for 4
seconds.

2 ERROR MESSAGES Chapter B: PLANMECA COMPACT i HELP & ERROR MESSAGES
2 ERROR MESSAGES
2.1 General about error messages

The error messages are intended to assist the technician in situations where the control
system detects a condition that could be a possible fault. An error message usually
indicates a system error or malfunction rather than a user error. The error messages cover
the following areas:
• insufficient pressures to control the instruments or other pneumatic problems
• failed (open or short circuited) cables and/or valves
• printed circuit boards not functioning properly
• failed bulbs and/or fuses
• power supply failures or problems
• incompatible printed circuit boards or software versions
• sensor and switch failures
• other miscellaneous errors.
The error messages appear on the display as a capital letter “E” followed by a number
(“n.n”). The number (left side of decimal point or if no decimal at all) indicates the type of
error. Some error messages also have a decimal part (number on the right side of decimal
point). This decimal part determines in more detail the reason for the error.
The error message stays on the display only as long as the error exists. In the case of
several simultaneous errors, the display shows them one at a time, in ascending number
order. The unit is otherwise fully functional, except for the reported error(s). Error
messages are not stored internally for later retrieval.
After the unit has been updated with the latest version of the MCB software it may report
an error message that is not listed in this manual. In this case, please request a new
revision of the manual. The table on the following pages is a list of currently available error
messages and their meanings. For a detailed description of the error messages please
refer to the indicated pages.
2.2 Disabling/enabling error messages

The error reporting system can be disabled (service mode 15). This is useful in exhibitions
or showrooms when a complete installation cannot be made (missing vacuum, water or air
supply). In these cases the errors should be disabled so that the unit does not
unnecessarily show error messages on the display.
The unit briefly flashes an “HE 12” message on the display at power-on, to remind that the
error message system is disabled. Please refer to service mode "n.15 Disable error
messages" on page 28 for details how to enable/disable the error message system.

Chapter B: PLANMECA COMPACT i HELP & ERROR MESSAGES 2 ERROR MESSAGES
2.3 Error message short-form table
Table 34: General error messages
ERROR EXPLANATION
CODE
E1.01 Main water valve short circuit.
E1.02 Main air valve short circuit.
E1.03 Bowl rinse valve short circuit.
E1.04 Cup filling valve short circuit.
E1.05 Water flush valve short circuit.
E1.06 Separator pulse valve short circuit.
E1.07 Ejector valve short circuit.
E1.08 Extra out 1 short circuit.
E1.11 Separator start signal / Microvac's start valve short circuit.
E1.12 Assistant syringe water valve short circuit.
E1.13 Separator alarm reset signal short circuit.
E1.14 PLANET output (ELMP) short circuit.
E1.15 Not used or not in the manuals.
E2.01 Incoming water valve open circuit.
E2.02 Incoming air valve open circuit.
E2.03 Bowl rinse valve open circuit.
E2.04 Cup filling valve open circuit.
E2.05 Main Control PCB output open circuit warning.
E2.06 Separator pulse valve open circuit.
E2.11 Separator start signal open circuit / Microvac valve open circuit.
E2.12 Assistant syringe water valve open circuit.
E2.13 Separator alarm reset signal open circuit.
E2.15 Not used or not in the manuals.
E3.1 Incoming air pressure compared to water pressure is too low.
E3.2 General pressure problem.
E3.3 General pressure problem.
E3.4 Internal air pressure (after regulator) is too low.

Table 34: General error messages
ERROR EXPLANATION
CODE
E3.5 Internal air pressure (after pres. regulator) is too high.
E4.1 Short circuit in cable from MCB to control panel / suction holder in branch 1.
E4.2 Short circuit in cable from MCB to control panel / suction holder in branch 2.
E5 Unsupported device attached.
E6.01 Cuspidor up -safety circuit error.
E6.02 Cuspidor down -safety circuit error.
E6.03 Chair down -safety circuit error.
E6.04 Bowl up -safety circuit error.
E6.05 Bowl down -safety circuit error.
E6.07 Console up -safety circuit error.
E6.08 Console down -safety circuit error.
Table 35: Power supply related error messages
ERROR EXPLANATION
CODE
E7 Power supply related error messages. IPS voltage failure on MCB.
E8 Power supply related error messages.
E9 Internal operating voltage too low.
E10 Internal operating voltage too high.
E11.1 OP-light fuse (F5) and/or Water heater fuse (F7) has blown on the MCB.
E11.2 Separator fuse (F6) and/or Syringe heater fuse (F8) has blown on the MCB.
E11.3 Either of the +24V electronics fuses (F9 or F10) has blown on the MCB.
E11.4 Rectifier D5 or D6 short circuit or either of the +24V electronics fuses (F3 or
F4) has blown on the MCB. Chair, instrument and headrest control not allowed.
E11.5 Separator fuse (F5) has blown on the MCB. Chair, instrument and headrest
control not allowed.
E11.6 Water heater fuse (F6) has blown on the MCB. Chair, instrument and headrest
control not allowed.
E11.7 Syringe heater fuse (F7) has blown on the MCB. Chair, instrument and
headrest control not allowed.
E11.8 Polymerisation light fuse (F8) has blown on the MCB. Chair, instrument and
headrest control not allowed.
E12.1 SELV voltage too low (below 30V). Chair, instrument and headrest control not
allowed.
E12.2 SELV voltage too high (above 39V)
E13 Mains frequency outside acceptable range.
E14 IPS temperature measurement sensor error.
E15 IPS heatsink is running too hot on MCB.

Table 35: Power supply related error messages
ERROR EXPLANATION
CODE
E16 Attached scaler electronics is of new type.
E16.1 New type of scaler electronics is attached to MCB.
E16.2 New type of scaler electronics is attached to IMUX.
E16.3 Scaler electronics slot does not match with scaler hose connection.
E16.4 Other instrument than scaler is connected to slot where scaler electronics is.
E17 Power Supply related error messages.
E18 Power Supply related error messages.
Table 36: Control panel related error messages
ERROR EXPLANATION
CODE
E19.1 Control panel in branch 1 is of new type.
E19.2 Control panel in branch 2 is of new type.
E20.1 Control panel 1 button stuck.
E20.2 Control panel 2 button stuck.
E21 Control panel related error messages.
Table 37: Instrument related error messages
ERROR EXPLANATION
CODE
E23 Polymerisation light bulb has blown or is not properly attached to socket.
E25 Satelec mini LED polymerisation light requires newer IMUX PCB version.
E26 Instrument related error messages.
E27 Instrument related error messages.
Table 38: Instrument multiplexer related error messages
ERROR EXPLANATION
CODE
E28.1 Reference resistor signal out of bounds when unit is switched on.
E28.2 Active instrument signal out of bounds.
E28.3 Syringe signal out of bounds.
E28.4 Reference resistor signal out of bounds when instrument is activated.
E28.5 Syringe signal changes during use (blinking).
E29 Voltage error in fibre light power supply in IMUX.

ERROR EXPLANATION
CODE
E30 Instrument multiplexer related error messages.
E32.1 IMUX is not responding. IMUX cable disconnected or failure in cable or IMUX.
E32.2 IMUX software is not compatible (IMUX is of new type) with MCB software.
E32.3 IMUX data error (cable short circuit).
E32.4 IMUX communication error.
E32.5 Wrong IMUX type or wrong unit type.
E33.1 Syringe select valve short circuit.
E33.2 Instrument 1 select valve short circuit.
E33.6 Instrument multiplexer related error messages.
E33.7 Drive/Cooling air valve short circuit.
E33.8 Air coolant valve short circuit.
E33.9 Water coolant valve short circuit.
E34 Not used or not in the manuals.
E34.1 Syringe select valve open circuit.
E34.2 Instrument 1 select valve open circuit.
E34.6 Instrument multiplexer related error messages.
E34.7 Drive/Cooling air valve open circuit.
E34.8 Air coolant valve circuit.
E34.9 Water coolant valve circuit.
E35.1 Drive/Cooling air pressure sensor output <0.2 V.
E35.2 Air coolant pressure sensor output <0.2 V.
E35.3 Water coolant pressure sensor output <0.2 V.
E35.4 Differential pressure sensor output <0.2 V.
E36.1 Drive/Cooling air measurement over range.
E36.2 Spray air measurement over range.
E36.3 Spray water measurement over range.
E36.4 Differential pressure sensor output >5 V.
E37 Pressure sensor cable not properly attached to IMUX.

ERROR EXPLANATION
CODE
E39 Drive (cooling) air valve control servo cannot maintain pressure to instrument.
E42 Air coolant (spray air) control servo cannot maintain required pressure.
E45 Water coolant (spray water) control servo cannot maintain required pressure.
Table 39: Suction holder related error messages
ERROR EXPLANATION
CODE
E47 Suction holder is of new type.
E47.1 Suction holder in branch 1 is of new type.
E47.2 Suction holder in branch 2 is of new type.
E48.1 No suction holders detected.
E48.2 Suction holder related error messages.
E49.1 Suction holder PCB or its cable is faulty in branch 1.
E49.2 Suction holder PCB or its cable is faulty in branch 2.
E50 Unidentified STCS jumper configuration.
E50.1 WMS must be set to Bottle water off -mode when starting STCS cleaning
sequence.
Table 40: Foot control related error messages
ERROR EXPLANATION
CODE
E51.1 Foot control related error messages.
E51.2 Foot control is not responding.
E51.3 Foot control pedal was pressed down when dental unit was switched on.
E51.4 Foot control pedal was not in home pos. when dental unit was switched on.
E51.5 Foot ctrl chair ctrl knob was not in home pos. when dent. unit was switched on.
E51.6 Foot control left knob is either stuck or active at power-up or after pedal use.
E51.7 Foot control right knob is either stuck or active at power-up or after pedal use.
E52 Foot control is of new type, update MCB software.
E52.1 Incompatible wireless foot control receiver software

Table 40: Foot control related error messages
ERROR EXPLANATION
CODE
E52.2 Incompatible wireless foot control software
E52.3 Incompatible foot control software
E53 Foot control data error (cable short circuit).
E54.0 Foot control error.
E54.1 Foot control EEPROM write failure.
E54.2 Foot control EEPROM read failure.
E54.3 Pedal too far from sensors, channel A.
E54.4 Pedal too far from sensors, channel B.
E54.5 Sensor plate is tilted too much to either side, checksum error.
E54.6 Sensor plate is too close to PCB, channel A.
E54.7 Sensor plate is too close to PCB, channel B.
E54.8 Foot control re-trigger error.
E54.9 Foot control calibration error.
E55 Wireless foot control connection lost
Table 41: Operating light related error messages
ERROR EXPLANATION
CODE
E56 Operating light erroneously connected or short circuit in push button.
E57 Incompatible SingLED software
E58 Operating light bulb burned out.
Table 42: Separator system related error messages
ERROR EXPLANATION
CODE
E59.1 Separator reports functional error.
E59.2 Separator reports functional error.
E60 Separator is not responding or separator cable is faulty.
E61 Separator is flooded with too much water.
E62 Newly attached separator is of new type and cannot be controlled by MCB.
E63.1 WMS seems to be installed, although it should not be (according to service
mode).
E63.2 No WMS is installed, although it should be according to service mode.

Table 43: Patient chair related error messages
ERROR EXPLANATION
CODE
E64 Seat pos. potentiometer or its cable is faulty or disconnected.
E65 Lift motor does not run or no signal from position potentiometer.
E65.1 Lift motor does not run. EmeStop relay PCB/cables or position sensor/cable
may be faulty.
E66 Lift motor or its position potentiometer cable has a wrong connection.
E67 Backrest position potentiometer or its cable is faulty or disconnected.
E68 Backrest motor does not run or no signal from position potentiometer.
E68.1 Backrest motor does not run. EmeStop relay PCB/ cables or position sensor/
cable may be faulty.
E69 Backrest motor or its position potentiometer cable has a wrong connection.
E70
E70.1 Lift motor error.
E70.2 Backrest motor error.
E71 Patient chair -related.
Table 44: MAIN CPU related error messages
ERROR EXPLANATION
CODE
E72.1 Program (Flash-EPROM) error. Main software is corrupted. Replace Flash-
EPROM.
E72.2 Program (Flash-EPROM) error. Boot software is corrupted. Replace Flash-
EPROM.
E72.3 Program (Flash-EPROM) error.
E72.4 Data transfer error while updating main PCB SW from control panel memory
device.
E73.1 EEPROM error, CPU EEPROM erase/program failure, replace CPU.
E73.2 CPU configuration register contents are wrong, replace CPU.
E73.3 CPU EEPROM checksum error.
E73.4 CPU EEPROM checksum programmed. Replace CPU if error occurs often.
E74.1 RAM error, External RAM test failure, replace RAM.
E74.2 CPU RAM test failure, replace CPU.
E75.1 CPU error, WD reset.
E75.2 Illegal OP-code.
E75.3 Illegal vector.
E75.6 Mains voltage failure.
E75.7 Clock monitor reset.

Table 44: MAIN CPU related error messages
ERROR EXPLANATION
CODE
E76 Main PCB hardware test failed.
E77 Error in communicating with external device reserved for future use.
E79 IMUX water pressure cannot be released during WCS cycle.
Table 45: Headrest related error messages
ERROR EXPLANATION
CODE
E80.1 Motorised headrest is not found (according to service mode configuration).
E80.2 Motorised headrest is found, but is not set in service mode configuration.
E80.3 Headrest joystick (dentist side) stuck or cable broken.
E80.4 Headrest joystick (assistant side) stuck or cable broken.
E81 Motorised headrest communication error (may be too old or wrong software or
loose cables or short circuit).
E81.1 Motorised headrest communication error.
E82 Headrest SW is incompatible with MCB SW.
E82.1 Headrest SW is incompatible with MCB SW.
E82.2 Incompatible headrest software.
E90 Water leak detected.
Table 46: Maintenance related errors
ERROR EXPLANATION
CODE
E91 Yearly maintenance overdue.
Table 47: Software upgrade error messages
ERROR EXPLANATION
CODE
E99 Software upgrade failure.
E99.1 MCB software upgrade failure.
E99.2 IMUX software upgrade failure.
E99.3 Control panel software upgrade failure.
E99.4 Operating light software upgrade failure.
E99.5 Motorised headrest software upgrade failure.
E99.6 Foot control software upgrade failure.
E99.7 Wireless foot control software upgrade failure.
E99.8 Wireless foot control receiver software upgrade failure.

Table 48: Error messages generated by control panel
ERROR EXPLANATION
CODE
EP19.3 Control panel version mismatch.
EP19.5 Control panel software upgrade has failed or memory card is faulty.
EP21.1 Control panel display is faulty.
EP21.2 Control panel data error.
EP21.5 Unable to read Main PCB software version.
EP21.6 Control panel software not installed or software error.
EP21.7 Touch panel is not working.

3 DETAILED DESCRIPTION OF ERROR MESSAGESChapter B: PLANMECA COMPACT i HELP & ERROR
3 DETAILED DESCRIPTION OF ERROR MESSAGES
3.1 General error messages
E1 Main water valve short circuit

All valve and extra outputs on the MCB are short-circuit protected. Additionally, the MCB
CPU system is able to read the signal levels on the output pins. Therefore, the following
detailed information can be presented about the possible short circuit.
These errors can only be detected when the circuit is active.
Disconnect the valve or output indicated and check if the error disappears. Otherwise the
problem must be in the cable, or as the last possibility, on the MCB. If the error does not
disappear even if the valve cable on the MCB is disconnected, then the MCB must be
replaced.
E2 Incoming water valve open circuit

The following list indicates which output is causing the trouble.
These errors can be detected when the circuit is dead.
Disconnect the connectors at the end of the indicated bad valve (load). Measure with an
ohmmeter that the valve resistance is in the range 50-300 ohm. Disconnect the valve
connector on the MCB and check the condition on the indicated valve cable wires. Check
that both disconnected wires are OK.
E3 Incoming air pressure compared to water pressure is too low

The internal air pressure (after the internal pre-regulator) must always be 100kPa higher
than the internal water pressure (after the internal pre-regulator). Otherwise the
membranes in the IMUX do not close properly. Normally this never causes a problem,
except for the cases when the system compressor is accidentally turned off during the use
of the unit. Check that the incoming pressure is according to specifications. Also measure
(and readjust if necessary) the internal pressures of the unit. Use either an external
manometer attached to the syringe, or use the internal service mode system for the check.
Check also the condition of the water and air filters. Look for any kinks in the air tube going
to the IMUX.
Check the condition of the input pressures to the unit. Is an external valve or compressor
accidentally closed? Check the water and air filter. Check the internal pressures (and
adjust if needed).
E4 Short circuit in cable from MCB to control panel / suction holder

in branch 1
The problem must be in the cable, or as the last possibility on the control panel PCB or
suction holder PCB or MCB. Localise the short circuit in the cable, and repair the cable or
replace it. If the error does not disappear, the control panel PCB or suction holder PCB or
MCB must be replaced.
E5 Unsupported device attached

Compact i Classic does not support the use of certain devices. Contact service for
necessary upgrade.

Chapter B: PLANMECA COMPACT i HELP & ERROR MESSAGES3 DETAILED DESCRIPTION OF ERROR
E6 Cuspidor up -safety circuit error

Safety circuit self-check failed.
E6 Cuspidor down -safety circuit error

E6 Chair down -safety circuit error

E6 Bowl up -safety circuit error

E6 Bowl down -safety circuit error

E6 Console up -safety circuit error

E6 Console down -safety circuit error

3.2 Power supply related error messages
E7 Power supply related error messages. IPS voltage failure on

MCB
The IPS output voltage is too high. Disconnect the cable to the IMUX on the MCB. If the
error still appears, then the MCB IPS power supply is faulty. If the MCB is OK, check the
condition of the IMUX cable by disconnecting it both at the IMUX and the MCB. Measure
all wires for shorts between each other as well as the chassis. Replace the cable or the
IMUX.
E9 Internal operating voltage too low

Check first the mains voltage at the input terminals on the MCB. If the error only occurs
when running the patient chair, check that the mains impedance is not too high so that the
incoming mains voltage does not drop under the minimum allowed. The following voltage
variations are allowed to guarantee normal operation;
• 230 volt setting (Europe) mains can be from 187VAC to 265VAC
• 115 volt setting (USA) mains can be from 98VAC to 132VAC
• 100 volt setting (Japan) mains can be from 80VAC to 110VAC
If the incoming mains voltage is at any instance outside the indicated range, an external
voltage stabiliser must be considered. Check that fuses on the MCB are OK. If the error
still appears, especially in the lower range of the mains voltage, the MCB must be
replaced.

E10 Internal operating voltage too high

Check first the mains voltage at the input terminals on the MCB. Perform the same checks
as described in error E9. Make sure that the voltage selector jumper is set properly.
E11 OP-light fuse (F5) and/or Water heater fuse (F7) has blown on
the MCB
The conditions of the secondary fuses are indicated also by green LEDs at each fuse
holder position. Look at the inner side of the PCB edge. If a green LED is dark, then the
respective fuse at that position is blown. The following list gives more details about the
blown fuse. Remember to replace the fuse with the same type and rating indicated, to
guarantee safety of the equipment.
Always turn off the power during fuse replacement. If a fuse blows immediately again, try
to disconnect the respective load (OP-light, water heater, separator or syringe) to check
whether the load itself is causing the problem.
E12 SELV voltage too low (below 30V). Chair, instrument and
headrest control not allowed
SELV voltage outside acceptable range (below 30V or above 39V) Check first the mains
voltage at the input terminals on the MCB. If the error only occurs when running the patient
chair, check that the mains impedance is not too high so that the incoming mains voltage
does not drop under the minimum allowed. The following voltage variations are allowed to
guarantee normal operation;
• 230 volt setting (Europe) mains can be from 187VAC to 265VAC
• 115 volt setting (USA) mains can be from 98VAC to 132VAC
• 100 volt setting (Japan) mains can be from 80VAC to 110VAC
E13 Mains frequency outside acceptable range

The mains frequency is measured by the MCB and is needed to synchronise both patient
chair AC motors and the OP-light operation. If the mains frequency is OK and the error still
appears (with possible OP-light flickering), the MCB must be replaced.
E14 IPS temperature measurement sensor error

The voltage from the temperature sensor is outside the normal operating range. Visually
check the board around the heatsink for any damage. Replace the MCB.
E15 IPS heatsink is running too hot on MCB

All power semiconductors on the MCB are attached to the same heatsink. For proper
cooling, this heatsink must be attached properly to the left side to the electronics control
box. Check that the two screws are in place and tight. When the heatsink temperature
reaches the maximum allowed (60 °C) this error is generated. The CPU on the MCB first
turns off the OP-light and then also the output power to the dental instruments, if the
temperature still rises a few degrees. This safety feature makes it impossible to overheat
the MCB heatsink.
E16 Attached scaler electronics is of new type

The recently attached scaler electronics module cannot be used since the current version
of the software on the MCB does not have up-to-date information. All other functions are in
use, except for the new scaler. Update the MCB software.

3.3 Control panel related error messages
E19 Control panel in branch 1 is of new type

The recently attached new control panel is of a new type and cannot be controlled. Make
sure that the control panel is connected to the correct branch or update the MCB software.
The decimal “n” indicates which control panel is of the new type.
E20 Control panel 1 button stuck

When the power is turned on, the unit checks that no buttons are pressed on the control
panel(s). The decimal “n” indicates which control panel(s) has the failed button.
3.4 Instrument related error messages
E23 Polymerisation light bulb has blown or is not properly attached

to socket
The MCB monitors the current flowing from the IPS to the polymerisation light bulb. If the
current is abnormally small, this error is generated. Check the bulb and the condition of the
bulb socket. Some lights (LYSTA) have in series with the bulb connected a temperature
fuse that might have triggered (overheating). Check also the condition of the quick-
connector pins. If it still does not come on, check that the micromotor or the scaler
operates to make sure that the cables in the arm between the MCB and IMUX are OK.
E25 Satelec mini LED polymerisation light requires newer IMUX

PCB version
The use of the Satelec mini LED requires newer IMUX PCB version.
3.5 Instrument multiplexer related error messages
E28 Reference resistor signal out of bounds when unit is switched

on
The hose ID measurement signal is out of bounds. If this error only occurs with one
instrument, check the condition or corrosion of the quick connector pins. Replace the
hose. Visually check the IMUX for any water leakage or corrosion on the PCB. Replace
the IMUX if necessary.
E29 Voltage error in fibre light power supply in IMUX

The fibre-light voltage regulator is not able to regulate the voltage to the fibre-light bulbs.
During this error the instruments containing a fibre-light (turbines, micromotors and
syringes) are not activated, to save the bulb from destruction. If this problem only occurs
with one instrument, try first to replace the hose for that instrument before replacing the
whole IMUX.
E32 IMUX is not responding. IMUX cable disconnected or failure in

cable or IMUX
The MCB generates this error if there is any reason why it cannot communicate with the
IMUX.

E33 Syringe select valve short circuit

All valve outputs on the IMUX are short-circuit protected and can withstand short circuits.
Additionally, the IMUX CPU is able to read the level on the output pins. Therefore the
following detailed information can be presented about possible short circuits. These errors
can only be detected when the circuit is active. Disconnect the valve indicated and check if
the error disappears. Otherwise the problem must be in the valve or its cable, or as the last
possibility, on the IMUX. If the error does not disappear even if the valve connector is
disconnected, then the IMUX must be replaced.
E34 Not used or not in the manuals

These errors can be detected when the circuit is dead. Disconnect the connector of the
indicated bad valve (load) from the IMUX. Measure with an ohmmeter that the valve coil
resistance is in the range of 50 - 300 Ohms. Check the crimping on the connector pins for
a bad contact.
E35 Drive/Cooling air pressure sensor output <0.2 V

Check that the indicated pressure sensor pins are properly inserted in the mating sockets
on the PSB. Check also that they are not bent or broken. Check the condition of the ribbon
cable between the IMUX and the PSB. Check that it is not pinched between the IMUX and
the console bottom. Check with working PSB with sensors attached. Replace the IMUX if
the error is still there. If you have disassembled the sensor block, check that the
orientation of the sensors is OK.
E36 Drive/Cooling air measurement over range

Perform the same check as with error E35.n.
E37 Pressure sensor cable not properly attached to IMUX

The cable is probably loose or not attached to the IMUX ribbon cable connector properly
(all sensor signals simultaneously out of bounds). Check also that the PSB is mounted
properly so all pressure sensor pins mate with respective sockets. Check that the ribbon
cable is properly manufactured (connectors are the right way around - pin 1 to pin 1).
Check with a working PSB and replace the IMUX, if necessary.
E39 Drive (cooling) air valve control servo cannot maintain

pressure to instrument
The proportional valve gets full power, but still the measured pressure does not reach the
required level. The most probable reason is that there is something reducing the air flow
so that the pressure cannot reach the required level even if the control valve is fully open.
Check for air tube kinks inside the unit and console arm. Check the condition of the
incoming air pressure regulator and also the air filter. Check that the incoming air pressure
is within recommendations. The control valve in the IMUX could also cause this problem.
Replace the valve as a last remedy.

E42 Air coolant (spray air) control servo cannot maintain required
pressure
required level. The most probable reason is that there is something reducing the air flow
so that the pressure cannot reach the required level even if the control valve is fully open.
Check for air tube kinks inside the unit and console arm. Check the condition of the
incoming air pressure regulator and also the air filter. Check that the incoming air pressure
is within recommendations. The control valve in the IMUX could also cause this problem.
Replace the valve as a last remedy.
E45 Water coolant (spray water) control servo cannot maintain

required pressure
required level. The most probable reason is that there is something reducing the water
flow so that the pressure cannot reach the required level even if the control valve is fully
open. Check for water tube kinks inside the unit and console arm. Check the condition of
the incoming water pressure regulator and also the water filter. Check that the incoming
water pressure is within recommendations. The control valve in the IMUX could also
cause this problem. Replace the valve as a last remedy.
3.6 Suction holder related error messages
E47 Suction holder is of new type

The recently attached suction holder is of a new type and it is not recognised by the
control system. Update the MCB software. The new software is also compatible with the
older type suction holders.
E48 No suction holders detected

If the information given to the unit in the service mode is in conflict with the detected
number of suction holders, this error is generated. The unit is aware of a built-in separator,
but cannot find a functioning suction holder. Either the holder is missing or faulty, or the
cable to the holder is loose or faulty.
E49 Suction holder PCB or its cable is faulty in branch 1

Either the holder is missing or faulty, or the cable to the holder is loose or faulty. The
problem can be intermittent.
E50 Unidentified STCS jumper configuration

Unidentified STCS jumper configuration. Check STCS J4 jumper.
6 = Manual system (Jumper J4 1-2)
5 = Pump operated system (Jumper J4 3-4)
3 = Centralised system (Jumper J4 5-6)

3.7 Foot control related error messages
E51 Foot control related error messages

The foot control cable is disconnected from the unit, or the cable is open circuited, or the
foot control has failed. Check if the foot control gets power by checking that its internal
status-LED is blinking. Try to recalibrate the foot control, see Technical Manual, section
"Calibrating foot control" in chapter Foot control for details.
E52 Foot control is of new type, update MCB software

The recently attached foot control is of a new type, or its software is not compatible with
the MCB software. Update the MCB software. The new software on the MCB is also
compatible with the older version(s) of the Prostyle Compact foot controls.
E53 Foot control data error (cable short circuit)

The data signal is short circuited to ground. Check the condition of the foot control cable
and replace it, if necessary. Try with another foot control to determine the location of the
problem. Check also the condition of the internal foot control cable going from the MCB to
the foot connector at the rear of the unit base.
E54 Foot control error

These errors inform that the foot control calibration failed for some reason.
E55 Wireless foot control connection lost

Wireless foot control and wireless foot control transmitter are on different channels.
Connection can be restored by changing the transmitter channel. See service modes for
further details.
3.8 Operating light related error messages
E56 Operating light erroneously connected or short circuit in push

button
This error can occur only during selftest at power-up. If the momentary push button is
shorted during the test, this error is generated. The button could be damaged, or the
reason can be a wrong connection so that the bulb and button are cross-connected. The
electronics refuses to turn on the output power to the operating light, until the short has
been removed (or the connection has been corrected). This feature protects the OP-light
push button from destruction. The button should not be pressed when powering on the
unit, to avoid a false error.
3.9 Separator system related error messages
E59 Separator reports functional error

The separator is signalling an error output (either Metasys (59.1) or Dürr (59.2)). Please
check the separator documentation.

E60 Separator is not responding or separator cable is faulty

The stand-by signal is missing from the separator (valid only for Dürr or Metasys). Either
the separator is faulty, or the cable between the MCB and separator is faulty. Check that
the separator is reaching a power supply voltage. Check that the separator cable is
plugged in to the MCB properly.
E61 Separator is flooded with too much water

This error can occur only if the unit is equipped with a Microvac separator. The error is
generated if the water level inside the Microvac rises too high. The reason can be a too
fast water flow to the separator compared with the handling capacity of the drain. Check
the drain, clean the bottom cup under the Microvac. If necessary, replace the Microvac
separator.
E62 Newly attached separator is of new type and cannot be

controlled by MCB
The newly attached separator is of a new type and cannot be controlled by the MCB.
Update the MCB software. Check that the separator connector is properly connected and
none of the wires are loose.
E63 WMS seems to be installed, although it should not be

(according to service mode)
WMS error
3.10 Patient chair related error messages
E64 Seat pos. potentiometer or its cable is faulty or disconnected

This error occurs if the output signal from the position potentiometer wiper is close to 0V.
This indicates that the cable is disconnected, or the wiper or the hot end of the
potentiometer is open-circuited (cable or potentiometer fault).
E65 Lift motor does not run or no signal from position potentiometer
There can be several reasons for this error, but they can easily be divided into 3
categories to be more easily understood;
a) If the motor runs and the chair’s lift mechanism moves: The error must be in the
potentiometer, its cable or on the MCB. Visually check the condition of the potentiometer.
If the potentiometer’s axle is rotating together with the worm screw, then check the cable
from the potentiometer all the way to the MCB. Turn off the power and use and ohmmeter
to do the checking. If the potentiometer and its cable seem to be ok, you can additionally
check the reading from the potentiometer with the help of service mode n.76 that shows
the potentiometer signal on the unit display. Connect an external potentiometer directly to
the MCB and use the service mode to check that the MCB is OK.
b) The motor does not run, but there is a faint humming sound from the motor. Check that
the movement has not reached either of the mechanical limits. Is the chair overloaded
(>150 kg load)? Is there any other mechanical obstruction? Check that the motor capacitor
is properly connected and that the capacitor is OK. Check that the motor cable is OK (you
should be able to measure the resistance of both windings at the connector that connects
to the MCB).

c) The motor is completely dead. Is the motor very hot? It is possible to overheat the motor
if you run it continuously for more than about 2 minutes, or if the motor runs more that 13%
of the time. When the motor heats up, the built in over-temperature switch disconnects the
common wire, resulting in a temporarily dead motor. When the motor cools down (this can
take 10 - 20 min.) it returns back to normal operation. Check also the connector and
cables to the motor, if it is not overheated, but still dead.
E66 Lift motor or its position potentiometer cable has a wrong

connection
This error can occur only if you install a new motor or potentiometer and either of these
have a cable with crossed conductors. In other words, the potentiometer signal (or motor
running direction) is opposite to what it should be. Check that the cable(s) are according to
the drawings. This error could occur also if the motor direction relay on the MCB has
failed. Check that the direction relay is toggling when trying to drive the mechanism
alternatively in both directions.
E67 Backrest position potentiometer or its cable is faulty or

disconnected
Refer to the explanation for the lift motor (error E64), since both motor drives are equal.
E68 Backrest motor does not run or no signal from position

potentiometer
Refer to the explanation for the lift motor (error E65), since both motor systems are equal.
E69 Backrest motor or its position potentiometer cable has a wrong

connection
Refer to the explanation for the lift motor (error E66), since both motor systems are equal.
3.11 MAIN CPU related error messages
E74 RAM error, External RAM test failure, replace RAM

If these errors appear repeatedly, replace the whole MCB.
E75 CPU error, WD reset

These errors do not necessarily indicate a hardware error.
E77 Error in communicating with external device reserved for future

use
reserved
E79 IMUX water pressure cannot be released during WCS cycle

This error occurs if:
- Water consuming instruments are stuck or handpiece water adjustment knob is closed.
- Water pressure sensor is out of order.
- Instrument Multiplexer membranes are stuck. WCS or WMS pressure must be calibrated.

3.12 Headrest related error messages
E81 Motorised headrest communication error (may be too old or

wrong software or loose cables or short circuit)
Headrest communication error (may be too old software, wrong software, loose cables or
short circuit).
E82 Headrest SW is incompatible with MCB SW

Motorised headrest software is incompatible with current dental unit software. Update the
motorised headrest software by entering service mode n.303 and pressing the SET-button
(or the S-button if you do not have a touch panel). Do not switch off the dental unit while
the update is going on.
E90 Water leak detected

Water leak sensor has detected a leak. Check inside the unit for water leaks.
3.13 Maintenance related errors
E91 Yearly maintenance overdue

Yearly maintenance has not been performed within the specified period.
3.14 Software upgrade error messages
E99 Software upgrade failure

Make sure upgrade media is properly connected and contains a valid software package.
3.15 Error messages generated by control panel
EP19.3 Control panel version mismatch

Update the main PCB or control panel software.
EP19.5 Control panel software upgrade has failed or memory card

is faulty
Insert the updated software media into the control panel.
EP21.1 Control panel display is faulty

Replace the control panel.
EP21.2 Control panel data error

Ensure that the control panel data cable is properly connected.

EP21.5 Unable to read Main PCB software version

The main PCB software may not support the control panel, or the control panel data cable
is not properly connected.
EP21.6 Control panel software not installed or software error

Insert the updated software media into the control panel.

Chapter C: PLANMECA SOVEREIGN
CLASSIC SERVICE MODES
CAUTION
Some of the service mode functions can be used to alter the operation of the unit.
Never use service modes whose operation you are not familiar with.
CAUTION
The chair lift mechanism can be driven at any time (even if the service door is open)
in the service mode. Make sure to remove tools and fingers from the mechanism
prior to running the chair from its controls.
1 GENERAL ABOUT THE SERVICE MODE

The service mode is intended to assist the technician in the service and setup of the unit:
• display of all internal signals from sensors and switches
• display of internal voltages and other variables
• display of output and control signals
• adjustment of the unit’s parameters
• preset of all the parameters to the factory default
You must enter a PIN-code to enter the service mode. The service mode number is shown
on the display and you can scroll through the service modes with the up and down buttons
on the control panel.
The main service mode window summarises the contents of the service mode. If it
contains much information, you can view the rest of the text by scrolling the window. A
more detailed description and possible instructions can be accessed by pressing the i-
symbol. The new window is closed by pressing OK.
NOTE
In the service mode, only service mode information (no error or help codes) is displayed on
the control panel.
NOTE
Even if listed in this manual, some service modes are reserved for future use and might not
yet be implemented in the current software version.
Technical guide Planmeca Sovereign Classic 95

1 GENERAL ABOUT THE SERVICE MODE Chapter C: PLANMECA SOVEREIGN CLASSIC SERVICE
1.1 How to enter service mode

1. Press the Program button.
2. Press the Service mode button.
3. Enter the PIN-code.
The PIN-code is 1701.
4. Press OK to confirm the PIN-code.
If the PIN-code is correct, you will enter the service mode.
PIN code
1.2 How to exit service mode and store settings

Press the Program button to exit the service mode and store the new settings.
1.3 Navigating among the various service modes

The service modes are numbered with consecutive numbers. To move to the required
service mode, use the up and down buttons on the control panel. When you press and
hold the button, you will move between different service mode categories instead of just
individual service modes.
The current service mode number is shown on the display when moving around in the list.
The service mode number disappears after 1 second, after which the current service
mode setting or value is displayed.
1.4 Changing an adjustable setting in the service mode

Some of the service mode numbers display a decimal point after the symbol “n”. These
modes have settings that can be changed, or contain information that has to be scrolled
through. To change a setting do as follows:
1. Move to the desired service mode as described in section 1.3 "Navigating among the
various service modes" on page 96.
2. Enter the SET-mode by pressing the SET button until the yellow indicator light turns
on (1 or 5 seconds, depending on the service mode).
3. Decrease the value with the minus (-) button, or increase it with the plus (+) button.
4. Exit the SET-mode by pressing the SET button (the indicator light turns off). The SET-
mode is exited automatically if you scroll to a different service mode using the up and
down buttons. However, any changes made to the previous service mode are stored.
NOTE
To ensure that changes made in the service mode are stored, you must exit the service
mode by using the Program button. All altered settings, even if they have an immediate
effect, are lost if the power is turned off before pressing the Program button.
96 Planmeca Sovereign Classic Technical guide

Chapter C: PLANMECA SOVEREIGN CLASSIC SERVICE MODES 1 GENERAL ABOUT THE SERVICE
1.5 Service mode functions short-form
1.5.1 General
Table 49: General

1001 Set the maximum number of users 1-8 (default = 8)
1002 Set yearly maintenance reminder 0-60 (default = 30)
period
1003 Set yearly maintenance period 0-550 days (default = 365)
1600 Restore factory default settings "-" = reset unit settings
"+" = delete user settings
1601 Copy logs and settings to USB 0 = copy failed
stick 1 = copy successful
1602 Reset cleaning status 0 = No ongoing cleaning procedures
Other number = Some cleaning procedure is ongoing
1603 Reset suction cleaning status 0 = No ongoing cleaning procedures
Other number = Some cleaning procedure is ongoing
1604 Copy unit settings from USB stick 0 = copy failed
1 = copy successful
1.5.2 Instruments
Table 50: Instruments

2000 Set fibre optic light turn-off delay 5 - 240 s (default = 30 s)
for all instruments
2001 Set turbine maximum drive air 2600 - 4500 (default = 3600)
pressure
2002 Enable/disable turbine 0 = disabled
contamination prevention system 1 = enabled (default)
2003 Set assistant syringe position 0 = syringe not installed
1 = syringe in leftmost position
2 = syringe in middle position
3 = syringe in rightmost position (default)
2200 Display instrument drive air n.nn bar
pressure nnn kPa
nn.n PSI
2201 Display instrument spray air n.nn bar
pressure nnn kPa
nn.n PSI


2202 Display instrument spray water n.nn bar
pressure nnn kPa
nn.n PSI
2203 Display active instrument hose ID- ---- = no active instrument selected
code nn = ID code
0 = no hose connected
2204 Display instrument holder status long bar = active (on)
short bar = in holder (off)
2205 Display scaler electronics ID-code 0 = no scaler electronics installed
1 = LM
3 = Satelec
4 = EMS No Pain
2206 Icon safety loop status 1000 = Local UP active
0100 = Global UP active
0010 = Local DOWN active
0001 = Global DOWN active
2207 Display selected assistant
instrument ID
2208 Display right assistant holder 0 - 9999
sense current
2209 Display middle assistant holder 0 - 9999
sense current
2210 Display left assistant holder sense 0 - 9999
current
2211 Display sterile water pump status 0 = not detected
1 = detected
2400 Automatic air and water pressure donE = Calibration ready
calibration FAIL = Calibration failed
2401 Calibrate instrument holder colour Calibration status:
sensors SET = Ready to calibrate
CAL1...CAL6 = Calibration progress
ERR1...ERR6 = Sensor error
DONE = Calibration done
- = No colour sensors to calibrate
2600 Open circulation valves for drying 0 = valves closed
1 = valves open

1.5.3 Patient chair

Table 51: Chair

3000 Disable automatic functions in 0 = no water to cup or bowl
rinsing position 1 = bowl rinse only
2 = cup fill only
3 = cup fill and bowl rinse (default)
3001 Select rinsing position function 0 = previous position remains in memory when you drive
mode from the rinsing position to an automatic position (SET
button indicator light ON) (default)
1 = previous position is cleared from the memory when
you drive from the rinsing position to an automatic position
(SET button indicator light OFF)
3002 Set legrest type 0 = fixed
1 = synchronised
3200 Display chair lift sensor position 0 - 490
3201 Display chair backrest tilt sensor -50 - 750
position
3202 Display chair swivel sensor -1200 - 1200
position
3203 Display chair legrest angle -900 - 0
3220 Display left armrest status - = not installed
0 = not in home position
1 = in home position
3221 Display right armrest status - = not installed
0 = not in home position
1 = in home position
3222 Mamco base safety loop status 1000 = Local UP active
3223 Mamco seat safety loop status 1000 = Local UP active
3224 Legrest synchronization status 0 = Fixed legrest position
1 = Synchronised legrest position
3240 Seat sensor speed mm / s
3241 Backrest sensor speed ddeg / s

Table 51: Chair

3400 Calibrate chair lift sensor Distance to calibration point
[ -5 - 5 ]
3401 Calibrate chair backrest tilt sensor Distance to calibration point
[ -5 - 5 ]
3402 Calibrate chair swivel sensor Distance to calibration point
[ -20 - 20 ]
1.5.4 Water system

Table 52: Water system

4000 Enable/disable continuous 0 = disabled (default)
cleaning 1 = enabled
4001 Enable/disable water leak sensor 0 = disabled
1 = enabled (default)
4002 Set the number of suction hoses 0 = No suction system
1 = One suction hose only
2 = Two suction hoses (default)
3 = Three suction hoses
4003 Set the duration of long instrument 30 - 90 s (default = 30 s)
hose flushing per instrument
4004 Set suction hose filling time 30 - 320 s (default = 130 s)
4005 Set suction rinsing rate 0 - 480 ml / min (default = 200 ml / min)
4006 Enable/disable bowl 0 = disabled
1 = enabled (default)
4007 Set water heater presence 0 = not installed (default)
1 = installed
4008 Enable/disable water heater 0 = disabled (default)
1 = enabled
4009 Set suction motor turn-off delay 1 - 600 s (default = 3 s)
0 = continuously on
4010 Set suction system cleaning time 0 - 1200 s (= 20 min) (default = 120 seconds)
4011 Set console circulation interval 1 - 9000 min (= 2h 30 min) (default = 30 min)
4012 Set console circulation duration 0 - 120 s (default = 10 s)
4013 Set water container fill time 0 - 60 s (default = 60 s)
4014 Set instruments for waterline 0 = all water consuming instruments must be cleaned
cleaning 1 = it is possible to clean only a subset of the water
consuming instruments
4015 Set suction arm presence 0 = not installed
1 = installed (default)


4016 Set PlanClear pump maximum 40 - 55 ml / min (default = 50 ml / min)
flow
4017 Set Orotol pump maximum flow 40 - 55 ml / min (default = 50 ml / min)
4018 Set water container level sensor 0 = probe (default)
type 1 = capacitive
2 = float
4019 Water container volume from 300 - 500 ml (default = 450 ml)
empty to low level
4020 Water container volume from min 450 - 900 ml (default = 550 ml)
to max level
4021 Set post-suction delay 3 - 10 s (default = 3 s)
4022 Set toggle off suction delay 0 - 5 s (default = 0 s)
4023 Suction construction type 0 = unit (default)
1 = 12 o'clock
4200 Display water container level 0 = level sensors not triggered (water container empty)
sensor status 1 = low level sensor triggered
2 = high level sensor triggered (possible error)
3 = level sensors triggered (water container full)

4201 PlanClear container level sensor 0 = not triggered
status 1 = triggered
4202 Orotol container level sensor 0 = not triggered
status 1 = triggered
4203 Display bowl position 0 = bowl not in rest position
1 = bowl in rest position
4204 Display cup status 0 = no cup
1 = cup in place
4205 Display water leak sensor status 0 = inactive
1 = active
4206 Flexy-holder status 001 = holder 1 occupied
010 = holder 2 occupied
100 = holder 3 occupied
4207 Flexy-holder button status 0 = No button pressed
1 = A autoposition
2 = B autoposition
3 = C autoposition
4 = D autoposition
5 = Light
6 = Assistant call
7 = Cup fill / Bowl rinse
8 = Flexy button


4208 Display type of installed suction 1 = Dürr VS/A
system 4 = Dürr CS1
5 = Dürr CAS1
6 = Wet
4209 Main water valve status 0 = close
1 = open
4210 Water container filling valve status 0 = close
1 = open
4211 Bowl rinse valve status 0 = close
1 = open
4212 Suction rinse valve status 0 = close
1 = open
4213 PlanClear pump status 0 - 2000 rpm
4214 PlanClear feeding valve status 0 = close
1 = open
4215 Water pump pressure status 0 - 4000 mbar
4216 Main air pressure 0 - 6000 mbar
4217 Water container emptying valve 0 = close
status 1 = open
4218 Cup filling valve status 0 = close
1 = open
4219 Assistant water valve status 0 = close
1 = open
4220 Suction selective 1 valve status 0 = close
1 = open
1 = open
1 = open
4223 Heater status ---- = not installed
0 = heater control OFF
3 = heater control ON
4400 Calibrate water container level Water container level sensor status
sensor
[ REF DETAILED CALIBRATION ]
4401 Calibrate PlanClear container PlanClear container level sensor status
level sensor
4402 Calibrate Orotol container level Orotol container level sensor status
sensor


4403 Calibrate suction rinsing water 0 = calibration not active
flow 1 = calibration active
See section "Calibrating the suction rinsing water flow".

4404 Calibrate suction rinsing tube Time (s)
filling time
See section "Calibrating suction rinsing tube filling time".
4405 Orotol pump calibration Orotol pump rpm
4406 PlanClear pump calibration PlanClear pump rpm
4407 Water flow calibration time 15 - 120 s
See section "Calibrating the water container filling time".

4408 Water pump pressure calibration 0 - 1000 mbar

4409 Main air pressure calibration Pressure (mbar)
[REF CALIBRATION]
4410 Continuous cleaning medium Time (s)
measurement
4411 Cleaning medium measurement Time (s)
4412 Intensive cleaning medium Time (s)
measurement
4600 Rinse bowl 0 = valves closed / stop rinsing
1 = valves open / start rinsing
4601 Rinse suction system 0 = valves closed / stop rinsing
1 = valves open / start rinsing
4602 Fill the water container 0 = level sensors not triggered (water container empty)
1 = low level sensor triggered
4603 Empty the water container 0 = level sensors not triggered (water container empty)
1 = low level sensor triggered
4604 Pump disinfectant to water 0 - 2000 rpm
container
4605 Pump disinfectant to suction 0 - 2000 rpm
rinsing line


4606 Pump disinfectant to external 0 - 2000 rpm
suction rinsing line
4607 Cup fill 0 = valves closed / stop filling
1 = valves open / start filling
4608 Select activated cleaning ---- = no selection
sequence 0001= secondary side cleaning
0002= secondary & primary side cleaning
0003= secondary & primary side intensive cleaning
1.5.5 Foot control


6000 Select foot control pedal operation 0 = normal (default)
mode 1 = instrument control with vertical movement
6001 Enable/disable saving settings 0 = disabled
with foot control pedal 1 = enabled (default)
6002 Foot control left-knob-up 0 = OP-light toggle (default)
functionality 1 = suction toggle
6200 Display pedal horizontal position ±999 (horizontal centre = 0)
coordinate
6201 Display pedal vertical position 0 - 999 (idle = 0)
coordinate
1.5.6 Operating light

Table 54: Operating light

7000 Disable OP-light automatic 0 = completely independent
dimming with instrument console 1 = automatic dimming, light returns to initial brightness
polymerisation lights (not when the polymerisation cycle is stopped (default)
polymerisation light in suction
2 = automatic dimming, light returns to initial brightness
holder)
when another instrument is selected or operating light
button is used.
7001 The level of brightness to which 0 - 100 %
the operating light is dimmed

1.5.7 Factory related

Table 55: Factory/General

9100 Enable exhibition mode 0 = exhibition mode disabled (default)
1 = exhibition mode enabled
Table 56: Factory/Chair

9300 Toggle chair durability test 0 = test not active
1 = test active
Table 57: Factory/Foot control

9600 Set wireless foot control channel 0 - 15

2 SERVICE MODE DETAILED DESCRIPTION Chapter C: PLANMECA SOVEREIGN CLASSIC SERVICE
2 SERVICE MODE DETAILED DESCRIPTION
2.1 General
1001 Set the maximum number of users

Set the maximum number of users that the unit supports. Reboot the unit after changing
this setting.
1002 Set yearly maintenance reminder period

Set a reminder for yearly maintenance. The value tells you how many days before the
yearly maintenance the reminder is issued for the first time.
1003 Set yearly maintenance period

Set the yearly maintenance period in days.
1600 Restore factory default settings

This service mode is used to set the unit to factory default settings. All unit settings can be
reset to factory default values and user specific settings can be deleted. Calibration
settings and status information are not reset. This service mode is also useful on the field
if a showroom unit is later installed for clinical use.

Upon entry this service mode shows rSEt on the display. Press the SET button so that the
yellow indicator light on the button is lit.

Removing all users

Press the plus (+) button briefly to remove all users (the display shows USEr during the
process). Pressing the plus (+) button removes all users and their user settings, which are
e.g.: language, automatic chair positions (backrest, height, operating light) and instrument
settings (spray, power reduction, chip blow etc.). After removing all users the unit will boot
itself.

Resetting unit settings

Press the minus (-) button briefly to reset the unit settings (the display shows UnIt during
the process). Pressing the minus (-) button sets the factory presets for all the unit settings.
After resetting the unit settings the unit will boot itself.

The unit takes approximately 15 seconds to start the boot-up process after the +/- button
has been pressed.

When you have set the unit settings and the dental unit configuration differs from the
software factory preset values, you must edit the service modes to suit the dental unit
configuration. Check, for example, the values for service modes 2003 and 4002.

Chapter C: PLANMECA SOVEREIGN CLASSIC SERVICE MODES 2 SERVICE MODE DETAILED DE-
1601 Copy logs and settings to USB stick

This service mode copies logs and settings to a USB stick for troubleshooting purposes.

Insert a USB stick into the USB port in the cuspidor. Enter the service mode and press the
SET button for 2 seconds. After that, the SET button lights up and the following files and
directories are copied to directory 55_logs on the USB stick (the directory is created, if not
present already):
* dusp.log
* errorlog.txt
* /default_settings/
* /unit_settings/
* /user_settings/

The copy operation takes just a second and the unit then displays the completion code (0
= copy failed, 1 = copy successful). If the operation takes longer, the USB stick might be
damaged. In this case, try again. If the operation fails again, try another USB stick.
1602 Reset cleaning status

Ongoing cleaning procedures are interrupted.

Setting the value to zero will interrupt all procedures.

NOTE! The unit must be flushed after interruption to make sure that there is no
disinfectant left in the waterlines.
1603 Reset suction cleaning status

Ongoing suction cleaning procedure is interrupted.

Setting the value to zero will interrupt all procedures.

NOTE! The suction tubes must be emptied after interruption to make sure that there is no
disinfectant left in the tubes.

1604 Copy unit settings from USB stick

This service mode copies unit settings from a USB stick.

First use SM1601 to copy logs and settings to a USB stick. Then, insert the USB stick into
the USB port in the cuspidor. Enter the service mode and press the SET button for 2
seconds. After that, the SET button lights up and the unit settings from the USB stick are
copied into the unit. The copy operation takes just a second and the unit then displays the
completion code (0 = copy failed, 1 = copy successful). If the operation takes longer, the
USB stick might be damaged. In this case, try again. If the operation fails again, try
another USB stick. After copying the unit settings, reboot the unit.

2.2 Instruments
2000 Set fibre optic light turn-off delay for all instruments
Set the fibre optic light turn-off delay for all instruments.
This service mode is used to alter the turn-off delay for instruments with an internal fibre
optic light. The factory default is 30 seconds.
2001 Set turbine maximum drive air pressure

Set the maximum drive air pressure for the turbine.
This service mode can be used to limit the maximum drive air pressure for turbines. The
factory default is 3600.
2002 Enable/disable turbine contamination prevention system

Enable/disable the turbine contamination prevention system.
This service mode is used to enable/disable the software controlled turbine contamination
prevention system. It is recommended to keep this mode turned on (1) at all times to
guarantee maximum turbine hygiene.
By setting this mode temporarily to 0 (zero) it is possible to compare or demonstrate the
difference in turbine performance. This demonstration should be done with the turbine
connected to an instrument slot not having a built in CP (contamination prevention) valve.
The turbine contamination prevention system is based on a sophisticated software
algorithm that controls the turbine in such a way that the turbine head can never produce a
vacuum, therefore minimizing the risk of contaminating the turbine or the turbine quick
connector.
2003 Set assistant syringe position

Set the position of the syringe in the Flexy-holder.
2200 Display instrument drive air pressure

This service mode can be used to check the instrument's drive air pressure.
The display shows the drive air pressure either in bar, kPa or PSI (depending on the
setting in service mode 1000).
2201 Display instrument spray air pressure

This service mode can be used to check the instrument's spray air pressure.
The display shows the spray air pressure either in bar, kPa or PSI (depending on the
2202 Display instrument spray water pressure

This service mode can be used to check the instrument's spray water pressure.
The display shows the spray water pressure either in bar, kPa or PSI (depending on the

2203 Display active instrument hose ID-code

Display the instrument hose ID-code for the active instrument.
This service mode is used for checking the instrument hose ID-code and the related
electronics. Value 0 means that no hose is connected.
The display shows four dashes (----) if no instrument is selected. Activate a properly
attached instrument hose (in this same location) to display the ID-code.
2204 Display instrument holder status

Display the status of the instrument holder.
This service mode is convenient for checking the proper operation of the balanced arm
sensors. Segments represent each instrument position (leftmost is position number 1). A
short vertical bar indicates that the instrument is in its slot in the instrument console; a long
vertical bar that it has been picked up from the slot.
2205 Display scaler electronics ID-code

Display scaler electronics ID-code.
The (optional) installed scaler electronics module is identified by a jumper wire on its
connector that plugs to the IMUX. It is important for the control board to know the type of
scaler electronics installed. This service mode allows you to check which type of scaler
electronics is installed and that identification works properly.
2206 Icon safety loop status

Indication of icon detected safety loop status.
If multiple safety loops are active, a combination of values is shown.
2207 Display selected assistant instrument ID
2208 Display right assistant holder sense current

Displays a value which indicates the sense current of the rightmost assistant instrument
holder. A high value indicates the holder detects an object, a low value means the holder
does not. The difference between the two states should be about 3500 counts.
2209 Display middle assistant holder sense current

Displays a value which indicates the sense current of the middle assistant instrument
2210 Display left assistant holder sense current

Displays a value which indicates the sense current of the leftmost assistant instrument
2211 Display sterile water pump status

Displays whether sterile water pump has been installed and detected.

2400 Automatic air and water pressure calibration

Automatic air and water pressure calibration.
In this service mode, instrument drive air, spray air and spray water pressure are
calibrated. To perform the automatic calibration procedure, connect at least one water
consuming instrument into the instrument console before entering the SET mode (see
section "Changing an adjustable setting in the service mode" in the Technical manual).
The calibration is performed automatically when the SET mode is entered. Note that some
water will flow from the instrument during calibration. In some cases, a few drops of water
can drop from the back panel from the unconnected slots.
2401 Calibrate instrument holder colour sensors

If the unit has an instrument console with colour sensors, the service mode will show SET.
At this point the user should replace the instruments with rolls of white office paper.
When the user presses the set key for a short period, the unit will automatically calibrate
all the sensors, indicating the progress with CAL1...CAL6.
If the calibration fails with any sensor, ERR1...ERR6 will remain on the display.
Once all positions are correctly calibrated the display will show DONE.
If the unit does not have an instrument console with colour sensors, the service mode
displays a dash symbol and entering it does nothing.
2600 Open circulation valves for drying

This service mode will open the spray proportional valve and the two circulation valves
when the set button is pressed. This is useful if the water lines need to be dried out with
pressurised air.
2.3 Chair
3000 Disable automatic functions in rinsing position

This service mode can be used to disable automatic bowl rinse and cup fill functions when
using the chair’s rinsing position.
0 = No water to cup or bowl
1 = Bowl rinse only
2 = Cup fill only
3 = Cup fill and bowl rinse (factory default)
3001 Select rinsing position function mode

This service mode is used to select the rinsing position function mode.
0 = The previous working position is stored into memory when the chair is driven from the
rinsing position to an automatic position (A, B, C or D) and the Rinsing position indicator
light remains on. When the Rinsing position button is pressed again, the chair will move
back to the position in which it was when you first pressed the Rinsing position button.
(Factory default)
1 = The previous working position is cleared from the memory when the chair is driven
from the rinsing position to an automatic position (A, B, C or D) and the Rinsing position
indicator light goes off. When the Rinsing position button is pressed again, the chair will
move again to the rinsing position. Select this option when using the rinsing position as an
exit position. Note that changing the chair’s position in a non-automatic mode will not clear
the previous working position from the unit’s memory.

3002 Set legrest type

Set the type of the legrest
3200 Display chair lift sensor position

Displays seat position in mm.
3201 Display chair backrest tilt sensor position

Displays backrest position in 1/10 deg.
3202 Display chair swivel sensor position

Displays rotation position in 1/10 deg.
3203 Display chair legrest angle

Displays legrest angle in 1/10 deg
3220 Display left armrest status

Display left armrest status.
3221 Display right armrest status

Display right armrest status.
3222 Mamco base safety loop status

Indication of safety loop status detected by mamco base.
If multiple safety loops are active, a combination of values is shown.
3223 Mamco seat safety loop status

Indication of safety loop status detected by mamco seat.
If multiple safety loops are active a combination of values is shown.
3240 Seat sensor speed

Show seat movement speed.
3241 Backrest sensor speed

Show backrest movement speed.
3400 Calibrate chair lift sensor

Chair lift sensor calibration mode. Chair lift movement must be driven to the calibration
point position by using the - / + buttons.
3401 Calibrate chair backrest tilt sensor

Backrest tilt sensor calibration mode.
Backrest tilt movement must be driven to the calibration point position by using the - / +
buttons.

3402 Calibrate chair swivel sensor

Chair swivel sensor calibration mode. Chair swivel movement must be moved manually to
the calibration point.
2.4 Water system
4000 Enable/disable continuous cleaning

Enable/disable continuous cleaning.
4001 Enable/disable water leak sensor

Enable/disable water leak sensor.
4002 Set the number of suction hoses

This service mode tells the unit how many suction tubes are installed in the unit. The unit
needs to know the number in order to determine when to turn off the suction system and
the suction motor. The following settings are possible:
0 = No suction system
1 = One suction tube only
2 = Two suction tubes (factory default)
3 = Three suction tubes
4003 Set the duration of long instrument hose flushing per

instrument
Set the duration of long instrument hose flushing per instrument. The time is shown in
seconds. Default = 30 seconds.
4004 Set suction hose filling time

Set the suction tube filling time for suction tube cleaning.
4005 Set suction rinsing rate

Set the water flow of suction rinsing during normal use.
The flow is relative to the mechanical suction rinsing restrictor CUNV100
(See also service mode 4403).
See suction system specifications.
4006 Enable/disable bowl

Enable/disable the bowl.
4007 Set water heater presence

The water heater increases the water line volume, so it must be known if it is installed or
not.
4008 Enable/disable water heater

Select if the water heater is in use or not.

4009 Set suction motor turn-off delay

This service mode sets the turn-off delay for the suction motor controlled (optionally) by
the unit. The factory default is 3 seconds. This turn-off delay protects the suction motor
from repeated start/stop cycles. Setting the value to 0 starts the suction motor immediately
when the unit is turned on, and turns off the motor automatically when the unit is turned
off. Any other setting keeps the suction motor running for as long as indicated, after the
suction hoses are put back to their holders.
4010 Set suction system cleaning time

This service mode can be used to adjust the cleaning time for the suction system.
4011 Set console circulation interval

Determines how often the water in the instrument console is refreshed.
4012 Set console circulation duration

Determines how long the water in the instrument console is refreshed. Value 0 means the
water is not refreshed.
4013 Set water container fill time

Sets the fill time for the water container.
4014 Set instruments for waterline cleaning

Specify whether all water consuming instruments must be placed in the flushing holder for
waterline cleaning.
4015 Set suction arm presence

Sets suction arm presence.
4016 Set PlanClear pump maximum flow

Sets the maximum output of the PlanClear pump. Service mode 4406 can be used to
measure the actual output.
4017 Set Orotol pump maximum flow

Sets the maximum output of the Orotol pump. Service mode 4405 can be used to measure
the actual output.
4018 Set water container level sensor type

Set water container level sensor type.
4019 Water container volume from empty to low level

Measured water container volume where the low level is triggered.
4020 Water container volume from min to max level

Measured water container volume between the min & max level.
See service mode 4407.

4021 Set post-suction delay

Set post-suction delay.
When the hose is returned to the holder, the suction is re-activated for the toggled hose(s)
for the given delay.
4022 Set toggle off suction delay

When suction is toggled off, suction is kept active for given delay
4023 Suction construction type

Set type of suction construction
4200 Display water container level sensor status

Shows the status of the water container level sensors.
4201 PlanClear container level sensor status

Shows if there is at least the minimum amount of disinfectant in the container.
4202 Orotol container level sensor status

Shows if there is at least the minimum amount of Orotol Plus in the container.
4203 Display bowl position

Display bowl position.
4204 Display cup status

Displays whether the cup is in place or not.
4205 Display water leak sensor status

Shows the status of the water leak sensor.
4206 Flexy-holder status

Displays whether the instrument/hose is in its holder or not.
4207 Flexy-holder button status

Displays which button is pressed from the Flexy-holder.
4208 Display type of installed suction system

Shows which suction system is installed.
4209 Main water valve status

Shows the status of the main water valve.
4210 Water container filling valve status

Shows the status of the water container filling valve.

4211 Bowl rinse valve status

Shows the status of the bowl rinse valve.
4212 Suction rinse valve status

Shows the status of the suction rinse valve.
4213 PlanClear pump status

Shows the status of the PlanClear pump.
4214 PlanClear feeding valve status

Shows the status of the PlanClear feeding valve.
4215 Water pump pressure status

Shows the status of the water pump pressure.
4216 Main air pressure

Shows the main air pressure.
4217 Water container emptying valve status

Shows the status of the water container emptying valve.
4218 Cup filling valve status

Shows the status of the cup filling valve.
4219 Assistant water valve status

Shows the status of the assistant water valve.
4220 Suction selective 1 valve status

Shows the status of the suction selective 1 valve.


4400 Calibrate water container level sensor

Sensor calibration is performed using + / - buttons. By pressing the + button, the current
water container functionality is activated or inactivated. By pressing the - button, the
calibration command is performed.

4401 Calibrate PlanClear container level sensor

4402 Calibrate Orotol container level sensor

4403 Calibrate suction rinsing water flow

Suction rinsing water flow calibration.
By pressing the - / + button, the suction rinsing functionality is activated for 10 seconds.
The water flow must be manually limited to 80 ml / 10 sec.
See section "Calibrating the suction rinsing water flow".
4404 Calibrate suction rinsing tube filling time

Suction tubes filling time measurement.
By pressing the - / + button, the suction rinsing functionality is activated until the - / +
button is pressed again. The elapsed time is shown on the display.
See section "Calibrating suction rinsing tube filling time".
4405 Orotol pump calibration

Used for measuring the peristaltic pump's maximum output.
By pressing the - / + button, the maximum rpm request is sent for 15 seconds.
4406 PlanClear pump calibration

Used for measuring the peristaltic pump's maximum output.
By pressing the - / + button, the maximum rpm request is sent for 15 seconds.
4407 Water flow calibration time

Measure the volume of the water container and how long it takes to fill the water container
from min to max level.
See section "Calibrating the water container filling time".
4408 Water pump pressure calibration

Shows the measured pressure of the water pump.
By pressing the - / + button the water pressure is relieved for 10 seconds.
When the pressure is stabilised to a valid range, leaving this service mode stores the
measured value as an offset pressure.
4409 Main air pressure calibration

Measured air pressure.
[REF CALIBRATION]

4410 Continuous cleaning medium measurement

By pressing the - / + button, water container filling with a continuous cleaning medium is
activated for 15 sec.
4411 Cleaning medium measurement

By pressing the - / + button, water container filling with a cleaning medium is activated for
15 sec.
4412 Intensive cleaning medium measurement

By pressing the - / + button, water container filling with an intensive cleaning medium is
activated for 15 sec.
4600 Rinse bowl

Opens necessary valves to rinse the bowl.
Use the + and - buttons to rinse the bowl:
+ open valves / start rinsing
- close valves / stop rinsing
4601 Rinse suction system

Opens necessary valves to rinse the suction system.
Use the + and - buttons to rinse the suction system:
+ open valves / start rinsing
- close valves / stop rinsing
4602 Fill the water container

Opens necessary valves to fill the water container.
Use the + and - buttons to fill the water container:
+ open valves / start filling
- close valves / stop filling
4603 Empty the water container

Opens necessary valves to empty the water container.
Use the + and - buttons to drain the water container by opening/closing the pressure relief
valve:
+ open valves / start emptying
- close valves / stop emptying
4604 Pump disinfectant to water container

Open the necessary valves and start pumping disinfectant (PlanClear) to the water
container.
Use the + and - buttons to pump the disinfectant to the water container:
+ start pumping
- stop pumping
NOTE! The disinfectant must be removed/flushed from the water container before
treatment. Use test strips to make sure there is not too much disinfectant in the waterlines.

4605 Pump disinfectant to suction rinsing line

Open the necessary valves and start pumping disinfectant (PlanClear) to the suction
rinsing line.
4606 Pump disinfectant to external suction rinsing line

Open the necessary valves and start pumping disinfectant (PlanClear) to the suction
rinsing line.
4607 Cup fill

Open the necessary valves and start the pump to fill the cup.
Use the + and - buttons to open/close the cup fill valve:
+ open valves / start filling
- close valves / stop filling
4608 Select activated cleaning sequence

The system cleaning status is changed so that the next cleaning sequence uses this
selection.
2.5 Foot control
6000 Select foot control pedal operation mode

This service mode can be used to select the foot control pedal's instrument control mode.
Mode 0 is normal pedal operation (default), meaning that the instrument speed/power is
controlled with horizontal pedal movements.
In mode 1, the instrument speed/power is controlled with vertical pedal movements.
6001 Enable/disable saving settings with foot control pedal

When modifying instrument settings, some of them can be saved by pushing the foot
control pedal down. This service mode can be used to disable the save function when the
foot control has been configured to be controlled with vertical movement (SM6000). This
prevents the user from unintentionally starting to drive the instrument in case the pedal is
pushed for too long.
6002 Foot control left-knob-up functionality

This service mode can be used to change the functionality of the foot control's left-knob-up
functionality. Note: This only affects the settings of the user that is currently logged in.
6200 Display pedal horizontal position coordinate

This service mode displays the horizontal position of the foot control pedal. The display
range is from -999 to 999. The display must be 0 (zero) when the pedal is in the middle
(rest position). Moving the pedal sideways ±6 mm should still produce 0 (zero) on the
display. Bringing the pedal to about 5mm from the left side extreme (mechanical stop)
should show -999 on the display. Likewise, bringing the pedal 5 mm from the right extreme
should show 999 on the display. Pushing the pedal down during this test should not
change the display more than ±15%. Perform the foot control calibration as described in
section "Calibrating foot control" in the Technical manual, if the values described above
cannot be achieved.

6201 Display pedal vertical position coordinate

This service mode displays the vertical position of the foot control pedal. The display range
is 0 (idle) to 999 (pedal pushed down). Perform the foot control calibration as described in
section "Calibrating foot control" in the Technical manual, if the values described above
cannot be achieved.
2.6 Operating light
7000 Disable OP-light automatic dimming with instrument console

polymerisation lights (not polymerisation light in suction holder)
This service mode can be used to disable the automatic dimming of the operating light
when handling the (optional) polymerisation light handpieces.
Set the value to 0 (zero) for fully independent operation.
Value 1 (one, factory default) enables the dimming feature and the light returns to initial
brightness when the polymerisation cycle is stopped.
Value 2 (two) allows the dimming; the light returns to the initial brightness when another
instrument is selected or the operating light button on the control panel is pressed.
7001 The level of brightness to which the operating light is dimmed

This service mode defines the level of brightness to which the operating light is dimmed
using service mode 7000.
2.7 Factory/General
9100 Enable exhibition mode

This service mode can be used to enable/disable exhibition mode. The only use for this
mode is during exhibitions or in showrooms where a full installation is not possible (no
water and/or air pressure). In exhibition mode help and error messages caused by missing
water or air are not sent to the GUI and the pumps are disabled, but cleaning operations
can be demonstrated on the GUI.
Set the mode to 0 to enable or to 1 to disable (factory default) the exhibition mode. Reboot
the unit after setting the mode. The unit shows shortly HE1000 when turning the power on
(reminder that the error messages are disabled).
2.8 Factory/Chair
9300 Toggle chair durability test

Activates/deactivates the chair durability test. The chair moves between autopositions
after the user has selected an automatic position.
2.9 Factory/Foot control
9600 Set wireless foot control channel

Configures the wireless receiver (RETU) to a specified channel. This way we can put
RETU to the same channel as a corresponding wireless foot control (REFCOA).


Chapter D: PLANMECA SOVEREIGN
CLASSIC HELP & ERROR
MESSAGES
1 HELP MESSAGES
1.1 General about help messages

The help messages are intended to assist the user in special situations. A help message
usually indicates a user error rather than a system error or malfunction. The help
messages mainly cover the following areas:
• violations against built in security functions
• warnings about amalgam collectors that needs to be emptied
• controls or keys with no response in certain situations
• erroneously attached instruments
• notifying the user of abnormal conditions that cannot be categorised as errors.
The help messages appear on the display as capital letters “HE” followed by a number.
The message stays on the display only as long as the reason for it continues. The unit is
otherwise fully functional, except for the reported problem. Only one help message is
shown at a time.
After the unit has been updated with the latest version of the MCB software it may report a
help message that is not listed in this manual. In this case, please request a new revision
of the manual. The following table is a list of currently available help messages and their
reasons.
1.2 Help message short-form table

HE1000 Exhibition mode enabled. The unit operates normally, but help and error
messages caused by missing water and air are
not reported and pumps are disabled. Use
service mode 9100 to enable/disable the
exhibition mode. See service mode 9100 in
chapter "Service mode" (Technical Manual) for
details.
HE1014 Failed to add user. A user could not be added because the
maximum number of users has been reached
HE1015 Failed to copy user settings to USB. The unit failed to copy user settings to the USB
stick.

1 HELP MESSAGES Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES

HE1016 Failed to copy user settings from USB. The unit failed to copy user settings from the
USB stick.
HE1017 Two or more USB sticks attached Two or more USB sticks with software updates
are attached. Attach only one USB stick that
has updates.
HE1018 Yearly maintenance in <#> days. Contact service for yearly maintenance.
HE1020 Yearly maintenance complete Yearly maintenance has been performed.
HE1021 User not found. A user could not be found with this RFID.
HE1024 Failed to copy settings. The unit failed to copy settings.
HE1025 Failed to modify a setting. The unit failed to modify a setting.
HE1040 Foot controller is not connected. There is no foot controller or wireless foot
controller receiver connected.
HE1041 Flexy board missing. The Flexy board is missing or not responding.
HE2000 Wrong scaler module installed. This scaler does not have the correct module
installed. Install the correct scaler module.
HE2001 Unsupported instrument. This instrument is not recognised. Software
upgrade may be needed.
HE2002 Unsupported assistant syringe. This instrument is not recognised. Connect
only supported instruments.
HE2003 Unsupported assistant instrument. This instrument is not recognised. Connect
only supported instruments.
HE2012 Instrument hose memory checksum error Invalid checksum read from the instrument
hose memory.
HE2013 Syringe in unsupported slot. The syringe is connected to a slot that does
not support syringes. Consult the user's
manual.
HE2018 Wrong instrument connected to the slot with Only the Bien-Air MX2 instrument can be
Bien-Air MX2 electronics. connected to a slot with Bien-Air MX2
electronics. The slot is marked with a label.
Consult the user's manual.
HE2050 RFID article read. Please remove article.
HE2051 No connection to instrument database. Connection to instrument database could not
be established, therefore instrument
information is unavailable.
HE2060 RFID article read. Unspecified error.
HE2061 RFID article read. Activity not allowed for this item.
HE2062 RFID article read. Invalid activity sequence.
HE2063 RFID article read. Article(s) missing from defined set.
HE2064 RFID article read. Article not part of the current set.
HE2065 RFID error. Invalid user.
HE2066 RFID article read. Activity not valid (server configuration
changed).
HE2067 RFID article read. Unknown item, please register it first.

Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES 1 HELP MESSAGES

HE2068 RFID article read. This activity may not be repeated.
HE2069 RFID article read. This activity cannot be forced.
HE2070 RFID article read. Article is disabled.
HE2071 RFID article read. Article already registered.
HE2072 RFID article read. Article not registered, please register first.
HE2073 RFID article read. Template set incomplete.
HE2074 RFID article read. Article expired.
HE2075 RFID article read. Article sterile period expired.
HE2090 RFID article read. Unspecified warning.
HE2091 RFID article read. Usage limit exceeded, maintenance
recommended.
HE3015 Collision risk. The distance between the backrest and the
cuspidor or bowl is too small. Or the leg-rest is
too close to the floor.
Move the bowl to the home position. Or turn
the chair away from the cuspidor or operate
the chair upwards.
HE3020 Upward chair movement prevented. The chair cannot be driven up because a
safety switch is activated. Make sure that
nothing blocks the movement.
HE3021 Downward chair movement prevented. The chair cannot be driven down because a
safety switch is activated. Make sure that
nothing blocks the movement.
HE3030 Seat sensor is not moving. The seat sensor is not moving with the desired
speed.
HE3031 Backrest sensor is not moving. The backrest sensor is not moving with the
desired speed.
HE3040 Armrests are swivelled out. Chair movements are prevented. Turn the
armrests to the home position.
HE3050 Chair durability test active. Chair movements are used with timed control.
HE3051 Upward chair movement limited. The bowl position prevents chair upward
movements. Return the bowl to home position.
HE4004 Water leak sensor active. Water leak detected. The water container is
not filled, but instruments can be used as long
as there is water in the container.
Close the main water to prevent any damage
to the property and contact service.
HE4010 No cup in cup holder. Cup not detected while using cup fill function.
Place a cup in the cup holder.
HE4011 PlanClear container almost empty. Fill the container with PlanClear waterline
disinfectant.
HE4012 Turn off the unit. Turn off the unit for the disinfection effect time.
HE4013 Operation not supported. Enable bowl rinsing & cup filling functionality
before usage.

1 HELP MESSAGES Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES

HE4014 Water container almost empty. Unable to fill the water container. Make sure
the main water is on. If necessary, fill the
container manually.
HE4015 Orotol container almost empty. Fill the container with Orotol Plus suction line
disinfectant.
HE4016 Cup in cup holder. The hygiene procedure requires that the cup
holder is empty. Remove the cup from the
holder.
HE4017 Too strong content in water container. Perform long instrument flushing to change the
water in the waterlines.
HE4018 Water use is prohibited. The waterlines contain disinfectant. Perform
waterline flushing.
HE4019 Water container content changed. To ensure the validity of the waterline content,
perform long instrument flushing.
HE4040 Amalgam collector is almost full. Replace or empty the collector as soon as
possible.
HE4041 Amalgam collector is full. Replace or empty the collector immediately.
The suction system cannot be used before the
collector is emptied or replaced.
HE4050 Activation of suction tubes is prohibited. Return suction tubes to holders.
HE4058 Use of suction tubes is prohibited. The suction tubes contain Orotol Plus. Empty
the suction tubes by selecting Suction cleaning
from the Maintenance page.
HE4064 The water container is almost empty. Fill the water container.
HE4065 Water container not detected. The water container is missing or not properly
connected.
Attach or check the container.
HE5000 Required instruments are not selected when Insert required instruments into the instrument
starting instrument flushing or waterline flushing holder.
cleaning.
HE5001 Instrument flushing completed. Return instruments to the instrument console.
HE5002 Instrument flushing has been interrupted. Restart the instrument flush or return
instruments to the instrument console.
HE5003 Waterline cleaning program completed. Return instruments to the instrument console.
HE5004 Waterline cleaning program has been Waterlines must be flushed or cleaned before
interrupted. the instruments can be used. Select a flushing
or cleaning operation from below to continue.
HE5005 Required suction tubes are not selected Insert the required suction tubes into the
when starting suction cleaning. suction tube cleaning holder.
HE5006 Suction cleaning program completed. Return suction tubes to the suction arm.
HE5007 Suction cleaning program has been Restart the suction cleaning or return suction
interrupted. tubes to the suction arm.
HE6000 Foot control calibration 1/6, top left. Move the foot control pedal to the top left
position, then push and release one of the foot
control knobs.

Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES 1 HELP MESSAGES

HE6001 Foot control calibration 2/6, top centre. Move the foot control pedal to the top centre
control knobs.
HE6002 Foot control calibration 3/6, top right. Move the foot control pedal to the top right
control knobs.
HE6003 Foot control calibration 4/6, bottom right. Move the foot control pedal to the bottom right
control knobs.
HE6004 Foot control calibration 5/6, bottom centre. Move the foot control pedal to the bottom
centre position, then push and release one of
the foot control knobs.
HE6005 Foot control calibration 6/6, bottom left. Move the foot control pedal to the bottom left
control knobs.
HE6006 Foot control calibration successful. The foot control was calibrated successfully
and is ready for use.
HE6007 Foot control pedal calibration encountered One of the pedal signals was too high or too
out-of-range signal values. low. The calibration may have been performed
in the incorrect order. The foot control may
need mechanical adjustments. There might be
a PCB fault or some debris between the pedal
and the PCB. There might be water or
significant moisture inside the foot control.
HE6008 Foot control button calibration encountered One of the button signals was too high or too
out-of-range signal values. low. The foot control may need mechanical
adjustments. The case or magnets inside may
be damaged. Hall effect sensors mounted on
the PCB below the buttons might be faulty or
misaligned.
HE8000 Romexis connection lost. Make sure the Ethernet cable is attached and
Romexis is running.
HE9001 Update halted because wireless foot control Software update halted. Activate the wireless
is sleeping. foot control by pressing the handle.

2 ERROR MESSAGES Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES
2 ERROR MESSAGES
2.1 General about error messages

The error messages are intended to assist the technician in situations where the control
system detects a condition that could be a possible fault. An error message usually
indicates a system error or malfunction rather than a user error. The error messages cover
the following areas:
• insufficient pressures to control the instruments or other pneumatic problems
• failed (open or short circuited) cables and/or valves
• printed circuit boards not functioning properly
• failed bulbs and/or fuses
• power supply failures or problems
• incompatible printed circuit boards or software versions
• sensor and switch failures
• other miscellaneous errors.
The error messages appear on the display as a capital letter “E” followed by a number
(“nnnn”).
The error message stays on the display only as long as the error exists. In the case of
several simultaneous errors, the display shows them one at a time, in ascending number
order. The unit is otherwise fully functional, except for the reported error(s). Error
messages are not stored internally for later retrieval.
After the dental unit has been updated with the latest version of the MCB software it may
report an error message that is not listed in this manual. In this case, please request a new
revision of the manual. The table on the following pages is a list of currently available error
messages and their meanings.
2.2 Error message short-form table
Table 59: General
ERROR EXPLANATION
CODE
E1001 Failed to load settings.
E1002 Control panel version mismatch.
E1003 Software update package corrupted.
E1004 Incompatible wireless foot control software.
E1005 Incompatible foot control software.
E1006 Incompatible wireless foot control receiver software.
E1007 Incompatible SingLED software.
E1008 Incompatible instrument console software.
E1009 Incompatible Mamco A software.
E1010 Incompatible Mamco B software.
E1011 Incompatible Water Management System software.
E1012 Incompatible control panel software.

Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES 2 ERROR MESSAGES
Table 59: General
ERROR EXPLANATION
CODE
E1013 Incompatible headrest control software.
E1019 Yearly maintenance time exceeded.
E1030 Reserved.
E1031 Reserved.
E1032 Reserved.
E1033 Reserved.
E1034 Instrument console board missing.
E1035 Base motor control board missing.
E1036 Seat motor control board missing.
E1037 Water management control board missing.
E1038 Reserved.
E1039 Reserved.
ERROR EXPLANATION
CODE
E2004 Instrument power-on failed.
E2005 Scaler current leakage.
E2006 Drive air pressure too low.
E2007 Spray air pressure too low.
E2008 Spray water pressure too low.
E2009 Drive air pressure too high.
E2010 Spray air pressure too high.
E2011 Spray water pressure too high.
E2014 IPS voltage too low.
E2015 AUX voltage too low.
E2016 Proportional valve open error.
E2017 Bien-Air MX2 electronics not found.
Table 61: Chair
ERROR EXPLANATION
CODE
E3000 Seat position sensor error.
E3001 Seat motor error.
E3002 Seat movement error.
E3005 Backrest position sensor error.

2 ERROR MESSAGES Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES
Table 61: Chair
ERROR EXPLANATION
CODE
E3006 Backrest motor error.
E3007 Backrest movement error.
E3010 Rotation position sensor error.
ERROR EXPLANATION
CODE
E4000 Water pump pressure error.
E4001 Water pump current error.
E4002 PlanClear pump error.
E4003 Orotol pump error.
E4005 Water container fill timeout.
E4006 PlanClear container level sensor error.
E4007 Orotol container level sensor error.
E4008 Water container level sensor error.
E4020 Main air pressure too low.
E4021 Main air pressure sensor error.
E4022 VS/A water level.
E4059 Suction system error.
ERROR EXPLANATION
CODE
E6007 Foot control calibration error.
E6008 Foot control calibration error.
Table 64: Control panel
ERROR EXPLANATION
CODE
E7000 Control panel connection error.

Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES 2 ERROR MESSAGES
Table 65: CAN
ERROR EXPLANATION
CODE
E7001 Control panel CAN bus off error.
E7002 Control panel CAN controller restarted.
E7011 ACCU2 CAN bus off error.
E7012 ACCU2 CAN controller restarted.

3 DETAILED DESCRIPTION OF ERROR MESSAGES Chapter D: PLANMECA SOVEREIGN CLASSIC
3 DETAILED DESCRIPTION OF ERROR MESSAGES
3.1 General
E1001 Failed to load settings

The unit has failed to load its settings from the permanent data storage. The SD card on
the main PCB is corrupted. Replace the SD card.
E1002 Control panel version mismatch

The current unit software version does not match with the control panel software version.
Update the software.
E1003 Software update package corrupted

The software can not be updated due to a corrupted update package. Use another
package.
E1004 Incompatible wireless foot control software

The wireless foot control software version is incompatible with the current main software
version. Perform software update.
E1005 Incompatible foot control software

The foot control software version is incompatible with the current main software version.
Perform software update.
E1006 Incompatible wireless foot control receiver software

The wireless foot control receiver software version is incompatible with the current main
software version. Perform software update.
E1007 Incompatible SingLED software

The SingLED software version is incompatible with the current main software version.
E1008 Incompatible instrument console software

The instrument console software version is incompatible with the current main software
E1009 Incompatible Mamco A software

The Mamco A software version is incompatible with the current main software version.
E1010 Incompatible Mamco B software

The Mamco B software version is incompatible with the current main software version.

Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MESSAGES 3 DETAILED DESCRIPTION
E1011 Incompatible Water Management System software

The Water Management System software version is incompatible with the current main
software version. Perform software update.
E1012 Incompatible control panel software

The control panel software version is incompatible with the current main software version.
E1013 Incompatible headrest control software

The headrest control software version is incompatible with the current main software
E1019 Yearly maintenance time exceeded

Yearly maintenance has not been performed within the specified period.
E1034 Instrument console board missing

Check cabling. Board may need to be replaced if no indicator LEDs are lit.
E1035 Base motor control board missing

E1036 Seat motor control board missing

E1037 Water management control board missing

3.2 Instruments
E2004 Instrument power-on failed

Fault in MUX hardware; change the MUX card.
E2005 Scaler current leakage

Scaler handpiece is not firmly attached, scaler tip is not tightened properly or there is a
broken wire in the instrument hose or console.
E2006 Drive air pressure too low

The requested pressure for the active instrument's drive air could not be achieved.
E2007 Spray air pressure too low

The requested pressure for the active instrument's spray air could not be achieved.

E2008 Spray water pressure too low

The requested pressure for the active instrument's spray water could not be achieved.
E2009 Drive air pressure too high

The pressure of the active instrument's drive air is too high.
E2010 Spray air pressure too high

The pressure of the active instrument's spray air is too high.
E2011 Spray water pressure too high

The pressure of the active instrument's spray water is too high.
E2014 IPS voltage too low

Insufficient voltage was detected in the instrument console's instrument power supply.
E2015 AUX voltage too low

Insufficient voltage was detected in the instrument console's auxiliary power supply.
E2016 Proportional valve open error

Opening of proportional valve was unsuccessful.
E2017 Bien-Air MX2 electronics not found

The electronics required by the Bien-Air MX2 micromotor was not found at the same
location as the instrument. The instrument cannot be used before the electronics are
installed at the same location.
3.3 Chair
E3000 Seat position sensor error

Check to see whether the chair is calibrated, if the position sensor functions properly, and
if the sensor cable has been disconnected.
E3001 Seat motor error

Let the seat motor cool for about 5 minutes before trying to move the seat again. If it is still
not moving, reset the dental unit. If the problem persists, replace the seat motor.
E3002 Seat movement error

The chair is not moving at the desired speed. The load may be too high or there is a
mechanical fault.
E3005 Backrest position sensor error

Check whether the chair is calibrated, if the position sensor functions properly, and if the
sensor cable has been disconnected.

E3006 Backrest motor error

Let the backrest motor cool for about 5 minutes before trying to move the backrest again.
If it is still not moving, reset the dental unit. If the problem persists, replace the backrest
motor.
E3007 Backrest movement error

The chair is not moving at the desired speed. The load may be too high or there is a
mechanical fault.
E3010 Rotation position sensor error

Check whether the chair is calibrated, if the position sensor functions properly, and if the
sensor cable has been disconnected.
3.4 Water system
E4000 Water pump pressure error

Check if there is water in the water container, whether there are any leaks, and if the
clinic's main water is turned on.
E4001 Water pump current error

Check if the valves from the drain separation line or cup fill line are stuck, whether the
waterline is blocked, or if the water pump is out of order.
E4002 PlanClear pump error

Check that the PlanClear pump is properly connected.
E4003 Orotol pump error

Check that the Orotol pump is properly connected.
E4005 Water container fill timeout

Check that the clinic's main water is turned on, if the sensor for the water container is
broken, or if there is a water leak.
E4006 PlanClear container level sensor error

Check whether the sensor is disconnected. Calibrate the sensor. If it is still not working,
change the sensor.
E4007 Orotol container level sensor error

change the sensor.
E4008 Water container level sensor error

change the sensor.

E4020 Main air pressure too low

Main air pressure too low. Suction system valve operation not possible in the VS/A suction
system.
E4021 Main air pressure sensor error

Main air pressure sensor is missing or faulty.
E4022 VS/A water level

Water level in the VS/A suction system could not be lowered within 5 seconds.
E4059 Suction system error

The suction system is reporting an error in the error status field.
3.5 Foot control
E6007 Foot control calibration error

One of the pedal signals was too high or too low. The calibration may have been
performed in the incorrect order. The foot control may need mechanical adjustments.
There might be a PCB fault or some debris between the pedal and the PCB. There might
be water or significant moisture inside the foot control.
E6008 Foot control calibration error

One of the button signals was too high or too low. The foot control may need mechanical
adjustments. The case or magnets inside may be damaged. Hall effect sensors mounted
on the PCB below the buttons might be faulty or misaligned.
3.6 Control panel
E7000 Control panel connection error

Connection error may occur due to a faulty connection cable, a faulty mainboard or a
faulty control panel.
3.7 CAN
E7001 Control panel CAN bus off error

CAN bus off error occurred in the control panel which means that for a short time no
messages could be received and their contents are lost.
E7002 Control panel CAN controller restarted

Control panel CAN controller was restarted due to errors.
E7011 ACCU2 CAN bus off error

CAN bus off error occurred in ACCU2 which means that for a short time no messages
could be received and their contents are lost.

E7012 ACCU2 CAN controller restarted

ACCU2 CAN controller was restarted due to errors.


Chapter E: PLANMECA PROMAX
HELP AND ERROR MESSAGES
1 GENERAL
1.1 Help messages

The X-ray unit incorporates a self-checking feature that monitors the operation of the unit.
If the system detects an operating error a help message (e.g. H101) appears on the touch
screen.
The X-ray unit will not accept any commands from the user until the help message is
cleared from the touch screen. Clear the message by touching the green check mark.
Help messages has only one category:
• H1xx Environment related
1.2 Error messages

If the system detects a technical fault an error message (e.g. E201) appears on the touch
screen.
An error message indicates that the X-ray unit has a problem that needs to be solved
before further exposures can be taken. The X-ray unit will not accept any commands from
the user until the error message is cleared from the touch screen.
Error messages are divided into the following categories:
• E2xx Motorized motion related
• E3xx X-ray generation related
• E4xx Feedback errors
• E5xx Power supply related
• E6xx Communication errors
• E7xx Calibration errors
• E8xx System conflicts
• E9xx Infrastructure errors
• Wxxx X-ray unit and touch screen internal errors
Technical guide Planmeca ProMax 137

2 HELP MESSAGES Chapter E: PLANMECA PROMAX HELP AND ERROR MESSAGES
2 HELP MESSAGES
2.1 Help messages (H1xx)
Code Explanation Comments
H101 Exposure switch The exposure button was released Guide the patient away from the
before end of exposure. X-ray unit before moving the
C-arm.
Press and hold down the
exposure button for the entire
duration of the exposure.
H102 The exposure button is stuck or the Release the exposure button.
cable is short circuited. If necessary, contact your service
technician to replace the
exposure switch.
H105 Emergency stop The emergency stop button has been All movements of the X-ray unit
button activated. are blocked, no radiation is
generated.
Guide the patient away from the
X-ray unit. Then release the
emergency stop button to resume
normal operation.
H115 DEC DEC is receiving too much radiation. Change the exposure values.
H116 DEC is receiving too little radiation. Change the exposure values.
H125 CEPH CEPH - Exposure control is receiving Change the exposure values.
too much radiation.
H126 CEPH - Exposure control is receiving Change the exposure values.
too little radiation.
H127 CEPH - AEC exposure too long. Change the exposure values.
138 Planmeca ProMax Technical guide

Chapter E: PLANMECA PROMAX HELP AND ERROR MESSAGES 2 HELP MESSAGES
H141 Height movement Movement stopped due to the column

emergency stop switch activation.
H142 Height movement is not possible Clear any obstruction before
because the stop plate at the bottom of moving the column again.
the column was activated.
H143 Height movement not possible because
the STOP switch is activated.
H144 Height movement is not possible Release the button / joystick.
because one (or more) of the
positioning control buttons or the
positioning joystick is stuck.
H148 Height movement is not possible. The Press the X-ray unit down button
position of the patient support table is to move the patient support table
too high. down.
H149 Height movement was stopped Clear any obstruction before
because the C-arm cannot be moved continuing.
lower.
H150 Height movement was stopped Clear any obstruction before
because the patient support table continuing.
cannot be moved lower.
H151 Line voltage The line voltage was too low during Exposure was interrupted.
exposure. Contact your service technician
for help.
H152 The line voltage is too low. Exposure is not possible.
Contact your service technician
for help.
H161 Temperature The temperature of the tube head is too Wait for a few minutes for the
high. tube head to cool down.
H162 The temperature of the lift motor is too Wait for a few minutes for the lift
high. motor to cool down.
H163 The temperature of the power supply Wait for a few minutes for the
unit (PSU) is too high. power supply unit (PSU) to cool
down.
H165 The temperature of the tube head is too Wait for a few minutes for the
high for the selected exposure values. tube head to cool down.
H166 The maximum tube head energy level Wait for a few minutes for the
was exceeded. tube head to cool down or use
lower exposure values.

2 HELP MESSAGES Chapter E: PLANMECA PROMAX HELP AND ERROR MESSAGES
H171 User related The sensor is not attached properly to Attach and / or lock the sensor in
messages the C-arm. position.
H172 The sensor is not attached properly to Attach and / or lock the sensor in
the cephalostat. position.
H175 PC program selection is in conflict with Select another exposure mode in
the selected X-ray unit program. Planmeca Romexis.
H176 Safety area limit violation in Change the value for thickness
tomography mode. layers.
H177 Exposure is not possible with these Change the image volume
settings. settings.
H178 Exposure is not possible with these Change the settings.
settings.
H180 DEC is not available.
H181 The imaging process was cancelled in
Planmeca Romexis.
H182 Timeout in image data transmission. Exposure was interrupted.
Contact your service technician
for help.
H183 The attached sensor is not suitable for Change the sensor.
the selected program.
H184 Remove the 3D sensor.
H185 The 3D sensor is not attached properly. Attach and / or lock the sensor in
position.
H186 No IP address defined for 3D sensor.
H187 Problem during image data Exposure was interrupted.
transmission. Contact your service technician
for help.
H188 Attached sensor will not be suitable for Change the sensor.
selected volume size.
H189 The screen was touched during Exposure was interrupted.
exposure.
H191 The Y coordinate is out of limit. Set the y coordinate between 51 -
91 mm.
H193 The Y coordinate is out of limits. Set the Y coordinate between 64-
72 mm.
H195 The 3D Model programs must not be Use the 3D Model programs for
used for patient imaging. taking exposures of impressions
or plaster casts only.
H196 Remove all 3D / panoramic patient
supports before taking cephalometric
images.

Chapter E: PLANMECA PROMAX HELP AND ERROR MESSAGES 3 ERROR MESSAGES
3 ERROR MESSAGES
3.1 Motorized motion related errors (E2xx)
Error Explanation Comments

code
E201 MCM (motor control Shoulder motor - MCM-module Exposure interrupted.
module) module oveheated.
overheated
E202 Elbow motor - MCM-module oveheated. Exposure interrupted.
E203 Templerest/ digiceph scan MCM-module Exposure interrupted.
oveheated.
E204 MCM-module oveheated C-arm rotation Exposure interrupted.
motor.
E205 MCM-module oveheated receptor pan / Exposure interrupted.
X&Y collimation.
E206 MCM-module oveheated receptor Exposure interrupted.
rotation.
E207 MCM-module oveheated for receptor lift / Exposure interrupted.
X&Y collimation.
E208 Tubehead rotation function - MCM- Exposure interrupted.
module oveheated.
E210 Open circuit in Open circuit in 0 - lift motor.
E211 Open circuit in 1 - shoulder motor. Check the motor, interface
and cable.
E212 Open circuit in 2 - elbow motor. Check the motor, interface
and cable.
E213 Open circuit in 3 - temple restmotor. Check the motor, interface
and cable.
E214 Open circuit in 4 - digiceph scan motor. Check the motor, interface
and cable.
E215 Open circuit in 5 - C-arm rotation motor. Check the motor, interface
and cable.
E216 Open circuit in 6 - receptor pan motor. Check the motor, interface
and cable.
E217 Open circuit in 7 - X-collimator motor. Check the motor, interface
and cable.
E218 Open circuit in 8 - Y-collimator motor. Check the motor, interface
and cable.
E219 Open circuit in 9 - tube head rotation Check the motor, interface
motor. and cable.
E220 Open circuit in 10 Cu- filter motor.
E221 Open circuit in 11 - tubehead rotation
motor.

3 ERROR MESSAGES Chapter E: PLANMECA PROMAX HELP AND ERROR MESSAGES

code
E230 Overcurrent Overcurrent detected in lift motor. Too high current detected in
the motor and the movement
has been stopped. Check the
motor cable. If necessary then
replace the PSU PCB.
E231 Overcurrent detected in shoulder motor. Too high current detected in
motor cable.
E232 Overcurrent detected in elbow motor. Too high current detected in
motor cable.
E233 Overcurrent detected in temple rest/ Too high current detected in
digiceph motor. the motor and the movement
motor cable.
E234 Overcurrent detected Dimax3 CEPH Too high current detected in
scan motor (or CEPH marking motor, the motor and the movement
depending on version) has been stopped. Check the
motor cable.
E235 Overcurrent detected in C-arm rotation Too high current detected in
motor. the motor and the movement
motor cable.
E236 Overcurrent detected in receptor pan / Too high current detected in
X&Y collimation motor. the motor and the movement
motor cable.
E237 Overcurrent detected in X-collimator Too high current detected in
motor cable.
E238 Overcurrent detected in Y-collimator Too high current detected in
motor cable.
E239 Overcurrent detected in tube head Too high current detected in
rotation motor. the motor and the movement
motor cable.
E240 Overcurrent detected in Cu- filter motor.
E241 Overcurrent detected in tubehead
rotation motor.


code
E250 Directional error Directional error in lift motor. The motor drives the
mechanism into the wrong
position. Check the sensors
and the cabling.
E251 Directional error in shoulder motor. The motor drives the
and the cabling.
E252 Directional error in elbow motor. The motor drives the
and the cabling.
E253 Directional error in temple rest motor. The motor drives the
direction. Check the sensors
and the cabling.
E254 Directional error in Dimax3 CEPH scan The motor drives the
motor (or CEPH marking motor, mechanism into the wrong
depending on version). direction. Check the sensors
and the cabling.
E255 Directional error in C-arm rotation motor. The motor drives the
and the cabling.
E256 Directional error in receptor pan motor. The motor drives the
and the cabling.
E257 Directional error in X-collimator motor. The motor drives the
and the cabling.
E258 Directional error in Y-collimator motor. The motor drives the
and the cabling.
E259 Directional error in receptor rotation The motor drives the
motor. mechanism into the wrong
and the cabling.
E260 Directional error in receptor lift motor
(reserved option).
E261 Directional error in tube head lift motor
(reserved option).


code
E270 Timeout Timeout in lift motor mechanism. Check the sensor, cable,
motor and the PSU PCB.
E271 Timeout in shoulder motor mechanism. Check the sensors, cables
and the motor.
E272 Timeout in elbow motor mechanism. Check the sensors, cables
and the motor.
E273 Timeout in temple rest motor Check the sensors, cables
mechanism. and the motor.
E274 Timeout in temple rest motor Check the sensors, cables
E275 Timeout in C-arm rotation motor Check the sensors, cables
E276 Timeout in receptor pan motor Check the sensors, cables
E277 Timeout in X-collimator motor Check the sensors, cables
E278 Timeout in Y-collimator motor Check the sensors, cables
E279 Timeout in receptor rotation motor Check the sensors, cables
E280 Timeout in Cu- filter motor mechanism. Check the sensors, cables
and the motor.
E281 Timeout in tube head lift motor (reserved Check the sensors, cables
option) mechanism. and the motor.
E282 Timeout in secondary collimation Check the functionality of the
mechanism. belt cables and the motor.
E283 Timeout in radiation shield mechanism. Check the adjustments and
the movement area.
E284 Timeout in patient support vertical Check the adjustments and
movement mechanism. the movement area.
E290 Rotating tube head Rotating tube head (panoramic, Check the adjustments and
in wrong position cephalostat and 3D) is in wrong position. the movement area.
The exposure is interrupted.
E291 Collimator Collimator right X self test failed.
E292 Collimator left X self test failed.
E293 Collimator upper Y self test failed.
E294 Collimator lower Y self test failed.
E295 Collimator filter revolver self test failed.
E296 Collimator X collision detected.
E297 Collimator Y collision detected.

3.2 X-ray generation related errors (E3xx)

code
E301 Filament voltage Filament voltage missing completely. Exposure not possible. Check
the cabling, interfaces and PSU-
PCB and tube head.
E302 Filament voltage too low during Exposure not possible. Check
preheat. the cabling, interfaces and PSU
PCB and tube head.
E303 Filament voltage too high during Exposure not possible. Check
preheat. the tube head and the PSU PCB.
E304 Filament voltage dropped suddenly Exposure interrupted. Check the
during exposure. tube head and the PSU PCB.
E305 Filament voltage cannot be enabled Exposure interrupted. Check the
due to an internal error. tube head and the PSU PCB.
E311 Tube voltage Tube voltage missing completely. Exposure interrupted.
E312 Tube voltage too low. Exposure not possible. Check
the tube head and the PSU PCB.
E313 Tube voltage too high. Exposure not possible. Check
the prefilament values are
correct or perform the
prefilament calibration again.
E314 Tube voltage dropped suddenly Exposure interrupted. Check the
without arching (low frequency functionality of the tube head and
extreme detected). the PSU PCB.
without arching (extreme overcurrent functionality of the tube head and
detected). the PSU PCB.
without arching (other reason). functionality of the tube head and
the PSU PCB.
E317 Tube voltage overshot suddenly Exposure interrupted. Check the
without arching. functionality of the tube head and
the PSU PCB.
E318 Tube voltage detected during preheat Exposure interrupted. Check the
period (maximum exceeded). functionality of the tube head and
the PSU PCB.


code
E321 Tube current Tube current missing completely. Exposure interrupted. Check the
interface, cabling and the PSU
PCB.
E322 Tube current too low. Exposure interrupted. Check the
interface, cabling and the PSU
PCB.
E323 Tube current too high. Exposure interrupted. Perform
tube filament definition again.
Check the interface, cabling and
the PSU PCB.
E324 Tube current dropped suddenly Exposure interrupted. Check the
without arching. interface, cabling and the PSU
PCB.
E325 Tube current overshooted suddenly Exposure interrupted. Check the
without arching. interface, cabling and the PSU
PCB.
E331 Arching Minor across X-ray tube. Code not displayed.
E332 Severe arcing across x-ray tube. Exposure interrupted. Check the
functionality of the tube head.
E333 Minor arching at tube head anode Code not displayed.
end.
E334 Severe arcing at tube head anode Exposure interrupted.
end.
E335 Minor arching at tube head cathode Code not displayed.
end.
E336 Severe arching at tube head cathode Exposure interrupted.
end.
E341 Monitoring errors kV-signal (exposure time) too short/
long.
E342 Exposure pulsing fault.
E343 Conflict between assembled and Exposure not possible.
configured X-ray tube type. Check that correct type of tube
head is selected in the 3100 Unit
Configuration menu, in Tube
Type setting.

3.3 Feedback errors (E4xx)

code
E401 Tube head offsets Tube head KVPOS offset failure, short- Exposure not possible. Check
circuited. the cabling between the FBK
and the CAM PCB. Check
also the functionality of the
FBK PCB.
E402 Tube head KVPOS offset failure, out of Exposure not possible. Check
bounds. the cabling between the FBK
FBK PCB.
E403 Tube head offset KVNEG failure, short- Exposure not possible. Check
FBK PCB.
E404 Tube head KVNEG offset failure, out of Exposure not possible. Check
FBK PCB.
E405 Tube head MAPOS offset failure, short- Exposure not possible. Check
FBK PCB.
E406 Tube head MAPOS offset failure, out of Exposure not possible. Check
FBK PCB.
E407 Tube head MANEG offset failure, short- Exposure not possible. Check
circuited. the functionality of the FBK
PCB.
E408 Tube head MANEG offset failure, out of Exposure not possible. Check
bounds. the functionality of the FBK
PCB.
E409 Tube head filament offset failure, out of Exposure not possible. Check
bounds. the functionality of the FBK
PCB.


code
E411 Tube head signals Tube head kV-feedback imbalance. Exposure interrupted.
E412 Tube head mA-feedback imbalance. Exposure interrupted.
E413 Tube head groundingERROR. Exposure not possible.
E414 Tube head temperature Exposure not possible. Check
measurementERROR (signal out of the temperature
bounds). measurement sensor and the
FBK PCB.
E415 Tube head electronics supply Check the FBK PCB and the
voltageERROR. cabling between the FBK and
the CAM PCB.
E416 Tube head not calibrated. Exposure not possible.
Perform tube filament
definition again. Check the
functionality of the FBK PCB.
E417 Tube head type not supported. Exposure not possible.
E421 Sensors signal errors Failure in lift motor height position. Check the sensors and the
(open circuits) cabling.
E422 Failure in shoulder potentiometer. Check the sensors and the
cabling.
E423 Failure in elbow potentiometer. Check the sensors and the
cabling.
E424 Failure in c-arm potentiometer. Check the sensors and the
cabling.
E425 Failure in layer indicator position sensor. Check the sensors and the
cabling.
E426 Failure in soft tissue indicator sensor Check the sensors and the
error. cabling.
E431 Sensors signal errors Failure in lift motor height position. Check the sensors and the
(short circuits) cabling.
E432 Failure in shoulder arm angle. Check the sensors and the
cabling.
E433 Failure in elbow arm angle. Check the sensors and the
cabling.
E434 Failure in C-arm rotation angle. Check the sensors and the
cabling.
E435 Failure in layer indicator position sensor. Check the sensors and the
cabling.
E436 Failure in soft tissue indicator sensor Check the sensors and the
error. cabling.


code
E441 Key stuck in patient Failure in Z-Motor up key. Check the button.
position control key
E442 Failure in Z-Motor down key. Check the button.
pad
E443 Failure in C-Arm clockwise key. Check the button.
E444 Failure in C-Arm counterclockwise key. Check the button.
E445 Failure in joystick key. Check the position of the
joystick.
E446 Joystick not released. Check the position of the
joystick.
E447 Failure in open/close temple rest key. Check the temple rest key.
E451 Key stuck elsewhere CEPH CA; Height adjusting up button Check the button.
E452 CEPH CA; Height adjusting down button Check the button.

3.4 Power supply related errors (E5xx)

code
E501 Power supply +385 DC bus voltage too low. Check the power supply, voltage
and the cabling. If needed
change the fuse.
E502 26VDC bus voltage too high. Check the voltage.
E503 26VDC bus voltage too low. Check the voltage.
E504 Heatsink temperature sensor failure. Check the sensor.
E505 Power off did not function. Check the power supply.
E506 Power supply overload (short). Check the power supply.
E507 Mains frequency is out of bounds. Check the mains voltage and the
power supply.

3.5 Communication errors (E6xx)

code
E601 Internal (CAM) Total data communication failure Exposure not possible. Check
towards CAM. the cable of the CAM PCB and
that it is installed correctly.
E602 Total data communication failure from Exposure not possible. Check
CAM. the cable of the CAM PCB and
that it is installed correctly.
E603 Data errors received from CAM. Exposure interrupted. Check the
cable of the CAM PCB and that it
is installed correctly.
E604 Data errors received from CAM. Exposure interrupted. Check the
cable of the CAM PCB and that it
is installed correctly.
E605 No clock signal received at CAM. Check the cable of the CAM PCB
and that it is installed correctly.
Check the functionality of the
battery and that it is installed
correctly.
E606 Data received is wrong polarity at Check the cable of the CAM PCB
CAM. and that it is installed correctly.
E607 No clock signal received from CAM. Check the cable of the CAM PCB
and that it is installed correctly.
Check the functionality of the
battery and that it is installed
correctly.
E608 Data received is wrong polarity from Check the cable of the CAM PCB
CAM. and that it is installed correctly.
E611 Internal (other) Error in communication with RTC. Check the RTC and the CPU
PCB and the cabling.
E612 Error in communication with tube. Check the cabling between the
CAM and FBK PCB. Check the
E613 Error in PAN AEC - CAM Exposure not possible.
communication.
E614 Error in CEPH AEC - CPU Exposure not possible.
communication.
E615 Error in communication with Dimax- Check the sensor is correctly
PAN. installed to the X-ray unit.
E616 Error in communication with Dimax- Check the sensor is correctly
CEPH. installed to the X-ray unit.


code
E617 External (CAN) Error in internal GUI - CPU Check that the software versions
communication. of the X-ray unit and the GUI are
compatible to each other.
E618 Error in external GUI - CPU Check that the software versions
communication. of the X-ray unit and the GUI are
compatible to each other.
E619 Received non-implemented CAN
message by CPU.
E620 External (other) Error in PLANET - EXT data link Check the cable and the software
version of the Admark. Restart
the ProMax X-ray unit after
attaching the Admark to it.
E621 Errors in GUI -RS232 link to external Check the cabling and the
keyboard. connectors.
E622 Errors in CPU-RS232 direct COM- Check the COM-port.
port.
E623 ProMax unable to communicate with Check the DIN PCB and the
PC. cabling.
E624 Network Unable to contact server Check the network connection
(ETHERNET) and the cabling.
E625 No network activity for a prolonged Check the network connection
time. and the cabling.
E626 Network disconnected. Check the functionality and
installation of the Ethernet PCB.
Check also the settings of the
network connection and the
cabling.
E627 TCP/IP address not set. Check the TCP/IP settings.
E628 Error in communication with 3D
sensor.
E629 Ethernet cable is disconnected or it is Check the Ethernet cable
broken. connection and cabling
E630 Error in GUI - ProMax Reboot ProMax. If problem
communication. persists, check GUI - ProMax
cabling.

3.6 Calibration errors (E7xx)

code
E701 Missing calibration Tube head filament definition not Perform tube filament definition
done. again.
E702 Tube head kV-calibration not done. Perform tube filament definition
again.
E703 Panoramic DEC not calibrated. Calibrate the DEC-PAN.
E704 Cephalometric DEC not calibrated. Calibrate the DEC-CEPH.
E705 Tube filament Tubehead filament calibration failure The current in the tube head is
definition (discontinuous tube current). not high enough. Perform tube
filament definition again.
E706 Tubehead filament calibration failure The current in the tube head is
(mA too low). not raising on the voltage area.
Perform tube filament definition
again. Check the functionality of
the tube head.
E710 Primary collimator Primary y-collimator opening is too Adjust the lower blade upwards
big. or the upper blade downwards.
E711 3D Primary x-collimator opening is too Adjust the left blade to right or
wide. the right blade to left.

3.7 System conflicts (E8xx)

code
E801 Missing MCM Missing MCM module 1 for shoulder MCM PCB is broken or badly
module motor. connected to the PSU PCB.
Check also the functionality of
the PSU and CPU PCB.
E802 Missing MCM module 2 for elbow MCM PCB is broken or badly
motor. connected to the PSU PCB.
E803 Missing MCM module 3 for MCM PCB is broken or badly
templerest/digiceph scan. connected to the PSU PCB.
E804 Missing MCM module 4 for C-arm MCM PCB is broken or badly
rotation motor. connected to the PSU PCB.
E805 Missing MCM module 5 for cassette MCM PCB is broken or badly
motor / X&Y collimation. connected to the PSU PCB.
E806 Missing MCM module 6 for tube head MCM PCB is broken or badly
rotation. connected to the PSU PCB.
E807 Missing MCM module 7 for Cu- filter MCM PCB is broken or badly
motor. connected to the PSU PCB.
E808 Missing MCM module 8 for tubehead
lift function.


code
E811 Missing internal parts Missing internal parts, PAN-DEC not Check the functionality of the
found. PAN-DEC PCB.
E812 Missing internal parts, CEPH-DEC Check the functionality of the
not found. CEPH-DEC PCB.
E813 Missing internal parts, RTC not found. Check the functionality of the
RTC PCB.
E814 Missing internal parts, CAM not Check the functionality of the
found. CAM PCB.
E815 Missing internal parts, TUBE not Check the tube head cabling.
found.
E816 Patient position control keypad not Check the cabling.
found.
E817 Missing internal parts, DIN not found. Check the functionality of the DIN
PCB and that it is attached
properly.
E818 Missing internal parts, Ethernet Check the functionality of the
module not found. Ethernet PCB and that it is
attached properly on the PSU.
E819 Missing internal parts, Ceph CA not The X-ray unit has been
found. configured as CEPH-CA. Check
the cabling between the CEPH
and CPU PCB. Check the
functionality of the CPU PCB.
E821 Software System software must be upgraded Check the software requirements
compatibility (too old with newly installed of all components.
component).
E822 CAM FPGA version not compatible Check the software version of the
with main software. ProMax X-ray unit.
E823 GUI not compatible with newest SW. Check the software version of the
the GUI.
E831 Hardware A Dimax3 found but not a digital Update the GUI software version.
compatibility machine.
E832 Wrong type of PSU. Change the PSU PCB.
E833 MCM is wrong type (X = MCM-module Change the MCM PCB.
number; 1-8, 0 & 9 reserved).
E834 Dimax3 sensor version is too old. The Dimax sensor version is too
old or not compatible with the
ProMax X-ray unit software
version.
E835 Movement prevented due to missing
jumper J8 on patient position control
PCB or broken patient positioning
cable.
E836 Wrong C-arm PCB version for 120kV
device.


code
E841 Missing MCM Missing MCM module 1.
E842 Missing MCM module 2.

3.8 Infrastructure errors (E9xx)

code
E901 Checksum error in Checksum error in main program Restart the ProMax X-ray
FLASH, Low Block. unit.
E902 Checksum error in main program Update the ProMax X-ray unit
FLASH, High Block. software version.
E903 Checksum error in Memory Expansion Update the ProMax X-ray unit
module FLASH. software version.
E904 Checksum error in RTC- EEPROM. Check the RTC PCB cabling
and the battery.
E905 Checksum error in tube head EEPROM. Check the cabling and the
E906 Checksum error in PAN AEC EEPROM. Change the cable / PSU PCB.
E907 Checksum error in CEPH AEC Change the cable / PSU PCB.
EEPROM.
E908 Checksum error in autofocus module
problem (reserved).
E911 RAM errors DATA RAM BIT ERROR (even bank). Check the CPU PCB and
cabling.
E912 DATA RAM BIT ERROR (odd bank). Check the CPU PCB and
cabling.
E913 FPGA register RAM error. Check the CPU PCB and
cabling.
E914 CPU internal RAM error. Check the CPU PCB and
cabling.
E915 RTC RAM error. Check the RTC PCB and
(latest settings not stored in memory) cabling.


code
E921 Program structure Stack overflow Restart the ProMax X-ray
errors unit.
E922 Out of RAM Switch off the X-ray unit and
update the ProMax X-ray unit
software.
E923 Watchdog reset Switch off the X-ray unit and
software.
E924 Unimplemented opcode trap Switch off the X-ray unit and
software.
E925 Illegal program vector Switch off the X-ray unit and
software.
E926 Unexpected reset Restart the ProMax X-ray
unit.
E927 PathSolver out of memory Recalibrate the layer light.
E928 PathSolver cannot solve trajectory Switch off the X-ray unit and
move the arms closer to the
patient support table.
E929 DSP program error (reserved)
E931 Hardware errors RTC / CPU clock runs at wrong speed Check the functionality of the
RTC PCB, the cable and the
battery.

3.9 X-ray unit and touch screen internal errors (Wxxx)

code
W000 Error in communication protocol UID! Internal error. Reboot ProMax.
W001 Error in communication protocol state! Internal error. Reboot ProMax.
W002 Patient safety area violation detected! Check scan and layer settings.
W003 Command queue full! Internal error. Reboot ProMax.
W004 Invalid scan settings! Internal error. Reboot ProMax.
W005 Invalid TMJ position setting! Check TMJ position settings.
W006 Invalid TMJ angle setting! Check TMJ position settings.
W007 Wrong licence code!
W008 Eeprom reading failed! Internal error. Reboot ProMax.
W009 Check panoramic x-collimator position setting! Check collimator settings.
W010 Check panoramic x-collimator width setting! Check collimator settings.
W011 DEC calibration init failed! Check sensor connection.
W021 Patient safety area violation in tomo slice 1 Check slice count and/or step between
slices.
slices.
slices.
slices.
W900 ProMax connection not established! Operating in standalone mode.
W901 Request timed out while waiting for ProMax to Internal error. Reboot ProMax.
respond!
W999 Version mismatch in communication interfaces! Update ProMax software.


Chapter F: PLANMECA PROONE
HELP & ERROR MESSAGES
1 OVERVIEW
If the system detects an operating error a help message (e.g. H03-001, blue line at top)
will appear on the control panel. If the system detects a technical fault an error message
(e.g. E02-004, red line at top) will appear on the control panel.
The X-ray unit will not accept any commands until the message is cleared from the
display. Touch the green check mark button to clear the message.
The following lists show, in numerical order, all the help and error messages that can
appear on the control panel.
2 MAIN CATEGORIES
2.1 Help messages
H02-XXX Motorized motion related

H03-XXX X-ray generator related
H04-XXX Communication related
H05-XXX Power supply related
H06-XXX System related
H07-XXX Calibration related
H08-XXX Structure related
H09-XXX Other (reserved option)
Technical guide Planmeca ProOne 161

3 HELP MESSAGES Chapter F: PLANMECA PROONE HELP & ERROR MESSAGES
2.2 Error messages
E02-XXX Motorized motion related

E03-XXX X-ray generator related
E04-XXX Communication related
E05-XXX Power supply related
E06-XXX System related
E07-XXX Calibration related
E08-XXX Structure related
E09-XXX Other (reserved option)
3 HELP MESSAGES
3.1 Motorized motion related (H02-XXX)

H02-001 Lift motor Upper limit The X-ray unit cannot be moved any
higher.
Use the height adjusting buttons (down
arrow) to move the unit down.
H02-002 Lower limit The X-ray unit cannot be moved any
lower.
Use the height adjusting buttons (up
arrow) to move the unit up.
H02-003 Temperature The lift motor power supply temperature
has reached the upper limit or there is a
short circuit.
Wait for a few minutes for the lift motor
power supply to cool down.
H02-014 Duty cycle The lift motor is overheated.
Wait for a few minutes for the lift motor
to cool down.
162 Planmeca ProOne Technical guide

Chapter F: PLANMECA PROONE HELP & ERROR MESSAGES 3 HELP MESSAGES
3.2 X-ray generator related (H03-XXX)

H03-001 Exposure switch Button released too early The exposure button was released
before end of exposure.
Press and hold down the exposure
button for the entire duration of the
exposure.
H03-014 Control panel Control panel touched The control panel was touched during
operation.
Operation was interrupted.
3.3 Communication related (H04-XXX)

H04-001 USB Communication The system cannot recognize the
connected USB device.
Only a USB memory stick can be
plugged into the USB port.
H04-003 Ethernet No network connection.
Check the connection and cabling.
H04-011 EEPROM Communication There is no connection with the
EEPROM chip.
H04-021 Imaging program Status The imaging program is not ready.
Select panoramic exposure in the
imaging program (Romexis/Dimaxis).
H04-022 USB Software update The software on the USB memory stick
is not suitable.
Check the software file.
H04-023 USB Memory stick full The USB memory stick is full and no
more images can be saved to it.
Use an empty USB memory stick or, to
create free memory space, delete
images from the USB memory stick
after you have sent the images to a PC.

3 HELP MESSAGES Chapter F: PLANMECA PROONE HELP & ERROR MESSAGES
3.4 Power supply related (H05-XXX)

H05-020 USB Power supply The USB power supply current is too
high.
Only a USB memory stick can be
plugged into the USB port. Check that
the memory stick is not defective or
damaged.
H05-021 Frankfort The Frankfort laser power supply
positioning light current is too high.
To replace the Frankfort laser light,
contact your service technician.
H05-022 Midsagittal The midsagittal laser power supply
positioning light current is too high.
To replace the midsagittal laser light,
contact your service technician.
H05-023 Layer light The layer laser power supply current is
too high.
To replace the layer laser light, contact
your service technician.
3.5 System related (H06-XXX)

H06-001 Emergency stop Button activated The emergency stop button has been
button activated.
All movements of the X-ray unit are
blocked, no radiation is generated.
Release the emergency stop button to
resume normal operation.
H06-003 Dimax sensor Radiation level The radiation level on Dimax sensor is
below average or factory settings.
If necessary, contact your service
technician to improve image quality.
H06-004 Beam The X-ray beam is not symmetrical.
If necessary, contact your service
technician to improve image quality.
The collimator needs to be readjusted.
H06-008 Status The Dimax sensor is not ready for
exposure.
Wait for a moment.
H06-009 X-ray tube Heat capacity The X-ray tube will overheat with the
selected exposure values (kV/mA).
Use lower exposure values or wait for
the X-ray tube to cool down.

Chapter F: PLANMECA PROONE HELP & ERROR MESSAGES 3 HELP MESSAGES

H06-010 Tube head Temperature The temperature of the tube head is too
high.
Wait for a few minutes for the tube head
to cool down.
H06-014 DEC Segmenting The lower horizontal jaw segment
(partial exposure) cannot be selected if
DEC (Dynamic Exposure Control) is
used.
H06-015 DEC not available DEC (Dynamic Exposure Control)
cannot be used if only the lower
horizontal jaw segment is selected
(partial exposure).
3.6 Calibration related (H07-XXX)

H07-002 Licences Code The entered licence code was wrong.
Check that you have got the correct
licence code for the desired feature on
this X-ray unit.
H07-003 DEC Calibration DEC (Dynamic Exposure Control) is not
available.
Contact your service technician for
help. DEC has not been calibrated.
H07-004 Target value DEC (Dynamic Exposure Control)
calibration value is out of limits.
Target value has to fall between 200
and 2000.

4 ERROR MESSAGES Chapter F: PLANMECA PROONE HELP & ERROR MESSAGES
4 ERROR MESSAGES
4.1 Motorized motion related (E02-XXX)

E02-004 Lift motor Drive current Overcurrent (> 3.5 A) detected in the lift
motor upwards movement.
The movement has been stopped. Check
that the upwards movement is not
prevented. Then check the lift motor cable.
If necessary, then replace the CPU PCB.
E02-005 Overcurrent (> 2 A) detected in the lift
motor downwards movement.
The movement has been stopped. Check
the lift motor cable. If necessary, then
replace the CPU PCB.
E02-006 Undercurrent (< 0.3 A) detected in the lift
motor.
Too low current detected in the lift motor
and the column cannot be moved. Check
the lift motor cable. If necessary, then

Chapter F: PLANMECA PROONE HELP & ERROR MESSAGES 4 ERROR MESSAGES

E02-007 Linear motor Timeout Timeout at linear motor.
Check that the mechanism is not stuck.
Then check the linear motor start limit
sensor and cable. If necessary, then
E02-008 Temple support Timeout at temple support motor (open limit
motor sensor).
Then check the temple support motor open
limit sensor and cable. If necessary, then
E02-009 Timeout at temple support motor (close
limit sensor).
Then check the temple support motor close
limit sensor and cable. If necessary, then
E02-010 Rotation Timeout at rotation motor.
motor Check that the mechanism is not stuck.
Then check the rotation motor limit 1 and
limit 2 sensors and cables. If necessary,
then replace the PSU assembly and
perform the filament definition again.
E02-011 Collimator Timeout at collimator motor.
motor Check that the mechanism is not stuck.
Then check the collimator motor start limit
sensor and cable. If necessary, then
replace the PSU assembly and perform the
E02-012 Lift motor Limit sensors The lift motor limit sensors (upper and
lower) are either defective or disconnected.
Check the lift motor limit sensors.
E02-013 Short circuit There is a short circuit in the lift motor.
Check the lift motor cable.
E02-015 Collimator The collimator is not functioning correctly.
movement Check that the mechanism is not stuck. The
collimator may need to be serviced.
E02-016 Temple support Limit sensors The temple support motor limit sensor
motor (open or close) is either defective or
disconnected.
Check the temple support motor limit
sensor.

4.2 X-ray generator related (E03-XXX)

E03-002 Tube voltage kV exceeded Tube voltage is too high (> 78 kV).
Exposure is not possible. Perform the
filament definition again. If necessary,
replace the tube head and perform the
filament definition.
E03-003 kV exceeded at anode side Tube head is defective (kV exceeded at
anode side).
E03-004 kV exceeded at cathode side Tube head is defective (kV exceeded at
cathode side).
E03-005 kV too low Line voltage is too low during exposure.
Exposure is not possible. Check the line
voltage. If the voltage is likely to fluctuate
below 90 V or over 264 V install a UPS
between the mains supply and the X-ray
unit to ensure correct operation.
E03-006 kV out of limits Tube voltage cannot be adjusted within the
tolerance limits.
replace the PSU assembly/ tube head.
Then perform the filament definition again.
E03-007 kV out of limits at anode side Symmetrical tube voltage cannot be
adjusted within the tolerance limits at anode
side.
replace the tube head. Then perform the
E03-008 kV feedback circuit Tube voltage feedback circuit is open or
faulty.
Exposure is not possible. Replace the PSU
assembly/ tube head. Then perform the
E03-009 kV too low Selected tube voltage is too low (< 5 kV).
replace the PSU assembly/ tube head.
Then perform the filament definition again.


E03-010 Tube current mA out of limits Tube current cannot be adjusted within the
tolerance limits.
E03-011 mA out of limits (symmetry) Symmetrical tube current cannot be
adjusted within the tolerance limits.
E03-012 mA values at filament Tube current values at filament definiton
definition out of limits cannot be adjusted within the tolerance
limits.
assembly and then perform the filament
definition again.
E03-013 mA feedback circuit Tube current feedback circuit is open or
faulty.
assembly/ tube head. Then perform the
E03-017 Tube voltage kV out of limits at cathode Symmetrical tube voltage cannot be
side adjusted within the tolerance limits at
cathode side.
E03-019 Tube head kV too low and mA too high Arcing across X-ray tube.
Exposure is interrupted. Replace the tube
head. Then perform the filament definition
again.
E03-020 kV too low and mA+ too high Arcing at tube head anode side.
again.
E03-021 kV too low and mA- too high Arcing at tube head cathode side.
again.
E03-022 PSU Exposure time Exposure time was not measured correctly.
Replace the PSU assembly and perform
the filament definition again. If necessary,
then replace the CPU PCB.

4.3 Communication related (E04-XXX)

E04-006 CAN Communication Communication between CPU and PSU is
not working.
Exposure is not possible. Check the
cabling. If necessary, replace the PSU
assembly/ CPU PCB.
E04-007 Dimax (CPU) Communication between Dimax sensor and
CPU is not working.
No image data transferred. Check the
cabling. If necessary, replace the CPU
PCB/ Dimax sensor.
E04-008 No preview image Preview image cannot be created.
Replace the CPU PCB.
E04-010 SPI screen (CPU) No connection No connection to touch panel control.
If necessary, replace the CPU PCB/ control
panel.
E04-011 TWI (CPU) No connection to EEPROM chip.
User-specific settings are not available.
Check that the EEPROM chip on the CPU
PCB is properly attached (IC 17) and no
pins are damaged.
E04-012 SCI (CPU) Communication Communication between processors is not
working.
Start-up problems. Replace the CPU PCB.
E04-018 Ethernet No connection No connection to Ethernet transmitter.
E04-019 Exposure switch No indicator signal Defective exposure switch.
The indicator signal for ready status (green
light) is not working. Check the cabling. If
necessary, replace the exposure switch.
E04-020 Defective exposure switch.
The indicator signal for exposure (amber
light) is not working. Check the cabling. If
necessary, replace the exposure switch.

4.4 Power supply related (E05-XXX)

E05-004 Motors (CPU) Voltage Power supply for motors (linear motor, lift
motor, temple support motor) does not rise.
Check the cabling by disconnecting/
reconnecting cables for linear motor (J3),
lift motor (J4) and temple support motor
(J8) one by one. If necessary, replace the
CPU PCB.
E05-005 Short circuit Power supply switch for motors (linear
motor, lift motor, temple support motor) is
short circuited.
E05-006 30 V (CPU) Low voltage Power supply to lift motor is too low (Motor
power < 23 V).
reconnecting cables for lift motor (J4). If
necessary, replace the CPU PCB.
E05-007 Power supply to temple support motor is
too low (Motor power < 23 V).
reconnecting cables for temple support
motor (J8). If necessary, replace the CPU
PCB.
E05-008 Display (CPU) Voltage out of limits Display voltage is out of limits (3.0-3.6 V).
Check the display voltage. Replace the
CPU PCB.
E05-009 3V3 (CPU) CPU voltage is out of limits (3.0-3.6 V).
Check the voltage between TP5 and TP8
(GND) on the CPU PCB.
E05-010 5V (USB/ display) USB/ display voltage is out of limits (4.7-5.3
(CPU) V).
E05-011 Limit sensor (CPU) Limit sensor voltage is out of limits (4.7-5.3
V).
E05-012 Line voltage Low voltage Line voltage is too low in stand-by situation.
Check the line voltage. If the voltage is
likely to fluctuate below 90 V or over 264 V
install a UPS between the mains supply
and the X-ray unit to ensure correct
operation.
E05-013 Dimax (PSU) Dimax sensor voltage is too low (< 25 V).
Check the voltage between J2-1 and J2-2
on the PSU PCB.


E05-014 Rotation & collimator Voltage out of limits Voltage of positioning sensors (rotation and
(PSU) collimator motor) is out of limits (4.7-5.3 V).
Check the voltage between J8-1 and J8-3
(rotation) and between J7-2 and J7-3
(collimator) on the PSU PCB.
E05-015 Generator (PSU) Low voltage Mid-circuit voltage of the X-ray generator is
too low.
Replace the PSU assembly. Then perform
the filament definition again.
E05-016 30 V (CPU) CPU voltage is too low (< 21 V).
E05-017 Power supply to linear motor is too low
(motor power < 23 V).
reconnecting cables for linear motor (J3). If
necessary, replace the CPU PCB.
4.5 System related (E06-XXX)

E06-005 PSU High temperature PSU temperature is too high.
Wait for cooling.
E06-011 Tube Low temperature Tube temperature is too low.
Wait for warming. If necessary, replace the
tube head/ PSU PCB. Then perform the
E06-012 Open circuit Tube temperature measurement circuit is
open.
Replace the tube head and perform the
E06-013 PSU Long exposure time Exposure time is too long.
Replace the PSU assembly and perform
the filament definition again. If necessary,
then replace the CPU PCB.
E06-016 Exposure switch Exposure button Exposure button is stuck or continuously
pressed down.
If necessary, replace the exposure switch.
E06-017 PSU Temperature out of limits PSU temperature is out of bounds.
Replace the tube head.

4.6 Calibration related (E07-XXX)

E07-001 Tube Filament definition X-ray tube filament definition has not been
performed.
Perform the filament definition.
E07-005 Dimax sensor Calibration The Dimax sensor has not been calibrated.
Calibrate the sensor.
E07-006 Tube Filament definition X-ray tube filament definition was not
successful.
Repeat the filament definition. If necessary,
then replace the tube head.


Chapter G: PLANMECA PROX
SERVICE MODES AND ERROR
MESSAGES
1 SERVICE MODE
1.1 Control panel
Preprogrammed setting keys

and indicator lights
Pre-programmed setting
keys and indicator
lights Adult/child selection key
and indicator lights
Exposure warning
indicator light Ready indicator light
Exposure key
66
kV display 66 6 mA display
0.25
Time display 0.250
MODE key SELECT key
Parameter adjustment keys
Technical guide Planmeca ProX 175

1 SERVICE MODE Chapter G: PLANMECA PROX SERVICE MODES AND ERROR MESSAGES
1.2 How to enter/exit service mode

Press and hold down the select key for 4 seconds.
Press and hold down the Mode key for more than 2 seconds, until the four uppermost
preprogrammed setting indicator lights come on.
To exit service mode

Press the Mode key for 2 seconds.
NOTE
The service mode parameters 1 - 13 and 20 are for factory use only. Do NOT adjust these
parameters.
1.3 X-ray tube filament preheating voltage calibration

Enter the service mode according to the instruction given in section 1.2 “How to enter/exit
service mode” on page 176.
Press and hold down the adult/child mode selection key for 2 seconds or until the indicator
light starts to blink. The indicator lights will start to blink indicating that you are in the
preheating voltage calibration mode.
Move as far away from the x-ray tube as the length of the cable from the control panel
permits.
Press and hold the exposure key on the control panel until 9 exposures are performed
(approx. 60 seconds).
To exit the service mode press the Mode key for 2 seconds.
1.4 kV range selection

Press the parameter adjustment up key until the parameter number 14 appears on the kV
display.
14 Parameter adjustment up -key
The code of the kV range is shown on the time display.

2 The kV ranges are:
2 = 60-70,
3 = 66-70,
4 = 70,
7 = 60-68,
8 = 66-68 and
9 = 68 kV.
176 Planmeca ProX Technical guide

Chapter G: PLANMECA PROX SERVICE MODES AND ERROR MESSAGES 1 SERVICE MODE
Press the Select key until the kV range code starts to blink, and the range can now be
changed with the parameter adjustment keys.
Select key Parameter adjustment keys
Accept the new kV range by pressing the Select key.
NOTE
Perform the X-ray tube filament preheating voltage calibration after the kV range selection.
1.5 Operation of the pre-programmed settings keys (kV hold)

display.
The number indicating the operation of preprogrammed settings keys (0 or 1) is shown on

0 the time display.
0: Normal operation (factory setting). The preprogrammed settings keys operate as
described in the Planmeca ProX user’s manual.
1: kV hold. The selection of a preprogrammed setting does not affect the prior manually
inserted kV value, but the exposure time is recalculated to achieve constant optical density
on the film. In the case the kV value is now manually altered, the exposure time will also
be changed automatically. If the exposure time is manually altered, the unit will return into
manual mode. At any time, the preprogrammed setting for the kV value, mA value and
exposure time for any tooth position is called by selecting the preprogrammed setting and
pressing the child mode selection key twice.
Press and hold down the Select key until the number starts to blink, and the number can
now be changed with the parameter adjustment keys.

Accept the new setting by pressing the Select key.
1.6 Dimming the displays

display.
The number indicating the brightness of the displays (from 1 to 5, factory default is 5) is
5 shown on the time display.
Press the Select key until the number starts to blink, and the value can now be changed
with the parameter adjustment keys.
1.7 Duration of the displays dimming time-out

display.
The number indicating the time-out value (0, 1, 2, 3, 4, 5) is shown on the time display.
0 The time-out values are: 0 = no dimming, 1 = 1 min., 2 = 2 min., 3 = 5 min., 4 = 20 min. and
5 = 60 min. Factory default is 1.

1.8 Disabling the exposure key

display.
The number indicating the mode of exposure key operation is shown on the time display. 0
0 = exposure key normal operation, 1 = exposure key operation disabled. The factory
default is 0.

1.9 Automatic identification of the cascade card

display.
The value indicating the type of the cascade card is shown on the time display. Value <
108 108 equals an old card and value ≥ 108 equals a new card. The type of the cascade card
affects the adjustment functionality of the preheat and mA.
1.10 Ready-state setting

The Planmeca ProX intraoral X-ray unit can be set so that the Ready indicator light will
only come on when the Planmeca Romexis program is ready for the exposure, i.e. the
Waiting for exposure message is on the computer screen.
display.
The number indicating the ready-state setting (0 or 1) is shown on the time display.
0
0: Normal operation (factory setting). The Planmeca ProX intraoral X-ray unit will go into
Ready-state regardless of PC operation.
1: The Ready indicator light will only come on when the Planmeca Romexis program is
ready for the exposure
Press and hold down the Select key until the number starts to blink, and the number can

1.11 mA minimum value selection

display
The minimum mA value (2 - 6) is shown on the time display.

2
Press the Select key until the mA minimum value starts to blink. The minimum value can
Accept the new mA minimum value by pressing the Select key.
1.12 Exposure count display mode

display.
1: Display is in Service mode.

1
2: Display is in both Normal operating mode / Service mode.
Press and hold down the Select key until the number starts to blink. The number can now
be changed with the parameter adjustment keys.
To show the exposure counter (EC 00000 - 50000)on the mA and s display press briefly
the MODE key.

After the exposure counter is shown on the display it can be set to zero by pressing and
holding down the ENDODONTIC / BW key for 5 seconds.
The counter is automatically set to zero after 50000 exposures.

Accept the display mode by pressing the Select key.
1.13 DAP display mode

display.
0: OFF
1: DAP display after exposure
2: DAP display using MODE key
3: 1+2
Accept the new DAP mode by pressing the Select key.

1.14 DAP display correction factor
NOTE
Only qualified service technician is allowed to modify the DAP display correction factor. The
factor is adjusted using DAP/radiation dose meter.
display.
50 be changed with the parameter adjustment keys. The correction factor can be adjusted
between 50 and 200%.
Accept the new DAP display correction factor by pressing the Select key.
To exit the Service mode press the Mode key for 2 seconds.
1.15 Maximum mA value

display.
0: maximum mA value 6 mA
0
1: maximum mA value 8 mA

Accept the new maximum mA value by pressing the Select key.
1.16 Recalling factory preprogrammed exposure values

The factory preprogrammed exposure values can be found in the Planmeca ProX User’s
manual, section "EXPOSURE VALUES".
Press and hold down any of the preprogrammed setting keys when switching the unit on.
The error code E.29 will appear on the time display.
E.29
Do not clear the error code by pressing the select key, but press the Occlusal exposure
key for 6 seconds. The factory preprogrammed values and density value 0 will be stored
into memory.
Press this key

Chapter G: PLANMECA PROX SERVICE MODES AND ERROR MESSAGES 2 ERROR MESSAGES
2 ERROR MESSAGES
E.11 The error code is displayed on the time display.
Press the select key to clear the error from the display.
2.1 Error message shortform table

ERROR
ERROR MESSAGE EXPLANATION
CODE
E.00 Exposure key was released too early during the exposure.
E.10 X-ray tube Anode voltage (kV) overshoot.
E.11 X-ray tube Anode voltage (kV) dropped suddenly.
E.12 X-ray tube cathode filament preheating voltages are not calibrated.
E.13 Filament preheating voltage calibration failed.
Membrane keyboard key short-circuited/pressed during the self test or faulty display
E.29 board.
E.30 kV value does not reach or it exceeds the given value (difference more than 5%).
E.31 X-ray tube Anode current (mA) missing, or not in specified limits.
E.33 X-ray tube Filament voltage (V) missing, or outside the range (too low or too high).
E.34 X-ray tube Anode voltage (kV) missing, or below the specified limit.
E.36 Too long exposure.
E.37 kV feedback signal open circuit or short circuit.
E.38 mA feedback signal open circuit or short circuit.
E.50 Tube head temperature sensor short circuit.
E.51 Tube head temperature sensor open circuit.
E.52 Filament voltage feedback not in specified limits
E.57 Exposure key pressed during self test.
E.60 ± 15VDC voltage is out of limits
E.61 Communication error between control panel and tube head CPU.
E.71 FLASH memory check-sum error (tube head CPU).
E.81 EEPROM memory defective (tube head CPU).
E.83 Config register error (tube head CPU).

2 ERROR MESSAGES Chapter G: PLANMECA PROX SERVICE MODES AND ERROR MESSAGES
2.2 Detailed error message explanations
E.00 Exposure key was released too early during exposure

The most probable cause (if the key really was pressed firmly during the whole exposure)
is faulty control panel or faulty separate exposure switch.
Replace the control panel or the separate exposure switch. Check the control panel cable,
telephone cable and the arm cable.
E.10 X-ray tube anode voltage (kV) overshoot

This condition is monitored by the watch-dog circuit on the tube head PCB during the
whole exposure and if the anode voltage rises above 95 kV the exposure is immediately
aborted and this error indicated. A knocking sound may be heard from the tube head at the
same time. This kind of arcing can occur now and then without any special reason, and
should be considered a normal phenomenon. If however the occurrence frequency
becomes too high, it could be an indication of a degrading tube head.
If this error occurs constantly it is probably caused by a faulty tube head or tube head PCB
or generator PCB (replace in this order). The possible reason is also faulty feedback cable
(9 pole) in the tube head.
E.11 X-ray tube anode voltage (kV) dropped suddenly

The x-ray tube voltage suddenly drops, and a knocking sound is heard from the tube head
at the same time. The exposure is aborted and this error indicated. This phenomenon
should be considered quite normal if it doesn’t occur frequently. If the generator is
damaged during the exposure, or the arm/extension cable is broken, this error is indicated
and during next exposure the error E.30 occurs.
If this error occurs constantly it is probably caused by a faulty tube head or tube head PCB
or generator PCB (replace in this order). The possible reason is also faulty feedback cable
in the tube head.
E.12 X-ray tube cathode filament preheating voltages are not

calibrated
The tube head PCB has been replaced, but the X-ray tube cathode filament preheating
voltages are not calibrated.
See paragraph 1.3 “X-ray tube filament preheating voltage calibration” on page 176 for
details how to perform the calibration.
E.13 Filament preheating voltage calibration failed

During preheat calibration the filament voltage is measured to be in specified limits. The
filament circuit in the tube head or in the tube head PCB is faulty or the tube head is faulty.
Perform the calibration procedure again. If it fails, replace the tube head or tube head PCB
(in this order). The possible reason is also faulty feedback cable in the tube head.
E.29 Control panel key short-circuited/pressed during the self test

This error can occur only during the self-test. During the self test the unit checks that all
keys are open (normal state if not pressed). If a key is found to be in short circuit, this error
is displayed. Because the control panel keys are arranged in a matrix, one key’s short
could cause the whole keyboard to operate erroneously, therefore this check is important.
Replace the control panel.

The factory predetermined settings are recalled and the density value is set to zero by
pressing any of the keys during the self test. The error code E.29 appears on the time
display, after which the right-hand preprogrammed setting key must be pressed and held
down for 6 seconds. See section 1.16 “Recalling factory preprogrammed exposure values”
on page 184.
E.30 kV value does not reach or it exceeds the given value

(difference more than 10%)
The tube voltage is sampled periodically (by the tube head CPU) and if the actual
measured kV-value differs more than ± 10% from the specified value this error is
displayed. The tube head, tube head PCB, generator PCB or arm/extension cable signals
HV1, HV2 or KVC (see wiring diagram) can be faulty. See also error E.11 and E.34.
Check the incoming mains voltage during the exposure. Check the arm/extension cable
and the tube head feedback cable. Replace the generator PCB, tube head PCB or tube
head (replace in this order).
E.31 X-ray tube anode current (mA) missing, or not in specified

limits
The tube current is sampled periodically (by the tube head CPU) and if the actual
measured mA-value differs more that ± 20% from the specified value this error is
displayed. The tube head, tube head PCB or tube head feedback cable can be faulty.
Proceed with the filament definition, see paragraph 1.3 “X-ray tube filament preheating
voltage calibration” on page 176 for details. If this does not help and the error occurs
constantly check the tube head feedback cable, replace the tube head PCB, or tube head
(in this order).
E.33 X-ray tube filament voltage (V) missing, or outside the range
(too low or too high)
The tube filament voltage is sampled periodically (by the tube head CPU) and if the actual
measured filament voltage is not in the specified limits (1.0 - 4.5 V) then this error is
displayed. The filament circuit in the tube head or on the tube head PCB can be faulty.
Check the tube head feedback cable. Replace the tube head PCB or the tube head (in this
order).
E.34 X-ray tube anode voltage (kV) missing, or below the specified
limit
This error occurs in the beginning of the exposure, when the tube anode voltage does not
rise. The tube head, tube head PCB, generator PCB or arm/extension cable signals HV1,
HV2 or KVC (see wiring diagram) can be faulty. See also error E.11 and E.30.
Check the incoming mains voltage during the exposure. Check the arm/extension cable
and the tube head feedback cable. Replace the generator PCB, tube head PCB or tube
head (replace in this order).
E.36 Too long exposure

The control panel CPU monitors the exposure time by measuring the state of the exp-
signal. If, however, the tube head CPU continues the exposure more than the maximum
exposure time, then the control panel CPU terminates the exposure and this error occurs.
This is a safety procedure, that guarantees that the exposure is terminated under all
conditions.
Replace the tube head PCB if this error occurs repeatedly.

2 ERROR MESSAGES Chapter G: PLANMECA PROX SERVICE MODES AND ERROR MESSAGES
E.37 kV feedback signal open circuit or short circuit

The kV feedback signal is monitored by the tube head CPU. The internal connection of the
tube head or tube head feedback cable is faulty.
Check the condition of the feedback cable, replace the tube head PCB or the tube head (in
this order).
E.38 mA feedback signal open circuit or short circuit

The mA feedback signal is monitored by the tube head CPU. The internal connection of
the tube head or tube head feedback cable is faulty.
Check the condition of the feedback cable, replace the tube head PCB or the tube head (in
this order).
E.50 Tube head temperature sensor short circuit

The tube head temperature sensor signal is measured by the tube head CPU. The sensor
is short-circuited, the tube head PCB or the tube head feedback cable is faulty.
Check the feedback cable. Replace the temperature sensor (beside the signal connectors
of the tube head), or the tube head PCB (in this order).
E.51 Tube head temperature sensor open circuit

The tube head temperature sensor signal is measured by the tube head CPU. The
temperature sensor is damaged, the tube head PCB or the tube head feedback cable is
faulty.
Check the feedback cable. Replace the tube head PCB.
E.52 Filament voltage feedback not in specified limits

The filament voltage is monitored by the tube head CPU. The amplifier is faulty.
Replace the tube head PCB.
E.57 Exposure key pressed/failure during self test

The tube head CPU checks the state of the exp-signal when the unit is switched on. The
exposure key or the separate exposure switch can be short-circuited. The arm, extension,
control panel, sync or telephone cable can be faulty. The tube head PCB or the generator
PCB can be faulty.
Check the cables and the separate exposure switch. Replace the control panel, tube head
PCB or the generator PCB (in this order).
E.60 ± 15VDC voltage is out of limits

The tube head CPU measures the internal voltages generated by tube head PCB power
supply from the 12V operating voltage. If this error occurs before exposure, the tube head
PCB is faulty. If the error occurs after the exposure, the generator 12V power supply is
faulty, or the mains filtering capacitors charging circuit is faulty. The extension cable can
be too long and/or the wire cross sections too small.
If the error occurs immediately after switching the unit on, replace the tube head PCB. If
the error occurs only after starting the exposure, measure the 12 V voltage at the
generator PCB P13 connector. If the voltage drops at the beginning of the exposure
(generator’s green indicator light dims), replace the generator PCB. Check the connectors

of the arm cable and the length of the extension cable, as well as the wire cross sections.
The properties of extension cable are given in the figure below.
Generator PCB Extension cable max.12 m Extension Arm cable (Std.)
cable Con-
nectors
Yel/Grn Yel / Grn
Molex-3
Yel HV1 Molex-3
1
P1 2
3 Wht HV2
HV1
Molex-6 HV2
1
Gry +12V +12V
P6
2
Blk EXP EXP
AUX1
3
Red KVC AUX2
P9
P8 4
Brn GND KVC
GND
P7
Blu Molex-6
SCL SCL
5 P8
Pink ELMP ELMP
N.C. 6
Screw
terminal
1
+12V Gry
GND Brn
P14 2
ELMP Pink
3
Ferrite
E.61 Communication error between control panel and tube head

CPU
The tube head PCB’s 12V voltage feed or the communication between the control panel
and tube head CPU is failed. The arm/extension cable or control panel/telephone cable is
faulty.
Check the cables. Measure the 12V voltage at the tube head PCB P2 connectors pins 1
and 4. Check if the red LED D7 on the tube head PCB is on. Replace the tube head PCB,
control panel or the generator PCB (in this order).
E.71 FLASH memory check-sum error (tube head CPU)

Tube head CPU internal error.
E.81 EEPROM memory defective (tube head CPU)

E.83 Config register error (tube head CPU)


Planmeca Oy | After Sales department | Asentajankatu 6 | 00880 Helsinki | Finland
tel. +358 20 7795 500 | fax +358 20 7795 555 | aftersales@planmeca.com | www.planmeca.com

Planmeca Technical Guide Ver17

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EN

Chapter A: PLANMECA COMPACT i SERVICE MODES

Chapter B: PLANMECA COMPACT i HELP & ERROR MESSAGES

Technical guide Planmeca 1

2 ERROR MESSAGES ......................................................................................................... 74

Chapter C: PLANMECA SOVEREIGN CLASSIC SERVICE MODES

Chapter D: PLANMECA SOVEREIGN CLASSIC HELP & ERROR MES-

2 Planmeca Technical guide

3.5 Foot control .............................................................................................................................. 134

Chapter E: PLANMECA PROMAX HELP AND ERROR MESSAGES

Chapter F: PLANMECA PROONE HELP & ERROR MESSAGES

Chapter G: PLANMECA PROX SERVICE MODES AND ERROR MES-

Technical guide Planmeca 3

1.7 Duration of the displays dimming time-out ............................................................................... 178

Planmeca pursues a policy of continual product development. Although every effort is

4 Planmeca Technical guide

1 GENERAL ABOUT THE SERVICE MODE

Technical guide Planmeca Compact i 5

1.1 How to enter service mode

1.2 How to exit service mode and store settings

1.3 Navigating among the various service modes

1.4 Changing an adjustable setting in the service mode

6 Planmeca Compact i Technical guide

2 SERVICE MODE FUNCTIONS SHORT-FORM

Table 1: Main control system

MODE FUNCTION DISPLAY / RANGE

Technical guide Planmeca Compact i 7

Table 1: Main control system

MODE FUNCTION DISPLAY / RANGE

Table 2: Instrument MUX

MODE FUNCTION DISPLAY / RANGE

8 Planmeca Compact i Technical guide

Table 2: Instrument MUX

MODE FUNCTION DISPLAY / RANGE

MODE FUNCTION DISPLAY / RANGE

Technical guide Planmeca Compact i 9

MODE FUNCTION DISPLAY / RANGE

Table 4: Control panel

MODE FUNCTION DISPLAY / RANGE

10 Planmeca Compact i Technical guide

Table 5: Suction holder

MODE FUNCTION DISPLAY / RANGE

Table 6: Foot control

MODE FUNCTION DISPLAY / RANGE

Technical guide Planmeca Compact i 11

Table 6: Foot control

MODE FUNCTION DISPLAY / RANGE

Table 7: Operating light

MODE FUNCTION DISPLAY / RANGE

Table 8: Patient chair

MODE FUNCTION DISPLAY / RANGE

12 Planmeca Compact i Technical guide

Table 8: Patient chair

MODE FUNCTION DISPLAY / RANGE

Table 9: Separator and suction system

MODE FUNCTION DISPLAY / RANGE

Technical guide Planmeca Compact i 13

Table 10: Direct I/O

MODE FUNCTION DISPLAY / RANGE

Table 11: Other

MODE FUNCTION DISPLAY / RANGE

14 Planmeca Compact i Technical guide

Table 11: Other