HASHEM AL-KHALAQI

C U R R I C U L U M V I T A E

CONTACT EXPERIENCE
Al Majal G4S - HR Division (2014 - Present)
3351 Husayn Al Fayiz - Al Azizyah HRIS Officer
Jeddah, SA Working on Akrebeia HR system to control the information of
over 12000 employees, such as:

+966561164511 Create new employee number for the new candidates.

h.khalaqi@hotmail.com
Print an ID cards.
Activate new employees to face recognition device.
Update employees data (salary increasing, transferring, etc...
Making reports.
Controlling company archive to provide required documents.

HOBBIES Al Majal G4S - Cash Division (2012 - 2014)

One Time Lock Supervisor
Answer incoming phone calls from ATM feeders and take
appropriate action for each call.
Setup a new ATM locks and send it to the branches
all over the kingdom.
Repair damaged locks.
LANGUAGES
Mobily (Jan 2012 - Jun 2012)
Customer Service Agent
ARABIC Answer incoming customer phone calls and take appropriate action for each call.
Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
Use company policies to determine if there can be an immediate resolution to a customer issue
ENGLISH or if that issue requires managerial input.

EDUCATION
SKILLS Technical Support
Obtained an Associate Degree with GPA 4.16

MS Office (Word, Excel) Human Resource Management

Obtained a Bachelor Degree with GPA 3.72
Fast Learner

Teamwork
COURSES
TVTC English language intensive course for Technical Colleges
Creativity International Computer Driving License [ICDL]

IT Essentials PC hardware and software

Adobe (Acrobat, Photoshop)
IT Essentials II network operating systems

CCNA Exploration network fundamentals