ERNESTINE ALYSSA A.

SANCHEZ

Jacksonville, Fl ernestinealyssaalixsanchez.wordpress.com
https://www.linkedin.com/in/ernestinesanchez ernestinealyssa@gmail.com

EDUCATION BACKGROUND
University of North Florida (January 2017- April 2018) GPA: 3.21
Bachelor of Science in Communication Major in Public Relations
Florida State College in Jacksonville (August 2012- 2016)
Associates in Arts Degree

PROFESSIONAL EXPERIENCE
Epping Forest Yacht and Country Club, Jacksonville, Fl
Catering Coordinator (April 2018- Present)
• Receive and respond to all event inquiries through emails and phone calls
• Process deposits, payments and invoices for all social and corporate events according to individual event contract
• Detail, coordinate, & oversee all aspects of assigned membership, social and corporate events
• Create content and manage the club’s social media platforms resulting in increased event inquiries and public engagement
• Increase sales through upselling techniques using food, beverage, service & venue knowledge

Wedding Assistant (January 2017- April 2018)

• Assist wedding managers in coordinating wedding days by keeping track of the day’s timeline & schedule
• Provide the bride, groom & their families’ club related needs including food & beverage items
• Communicate any changes with all outsourced vendors to maintain fluidity and timeliness of the day’s events
• Utilize critical thinking strategies to prevent any issues on the day of the wedding

RELATED EXPERIENCE
Epping Forest Yacht & Country Club, Jacksonville, Fl
Public Relations Intern (January 2018-April 2018)
• Create & produce engaging content for the club’s promotional fliers and menus
• Utilize the club’s social media platforms and manage Facebook & Instagram analytics
• Provide administrative assistance to multiple departments of the club
• Distribute, mail & print event and service agreements

Mellon Elementary, Palatka, FL

Student Mentor (January 2017-April 2017)
• Work with 4th graders in personal development by teaching the basics of professionalism
• Assist in facilitating the educational program for 4th graders to learn professional etiquette for formal meetings and interactions

QUALIFICATIONS SUMMARY
Strong skills in organizing workflow, ideas, materials, people
Skilled at working with people with diverse backgrounds
9 years in the field of Customer Service and Customer Care

CERTIFICATIONS
TIPS Alcohol Certification SafeStaff Certification HootSuite Social Google Analytics
Marketing Certification
ACCOMPLISHMENTS
Employee of the Second Quarter 2017 Leadership Award Spring 2017