Professional Documents
Culture Documents
SPRING 2017
INSIDE TRACK
From our “showtime” to your uptime
CONEXPO-CON/AGG®, held March 7–11 in Las Vegas, once again lived up to our high
expectations. As always, the largest construction equipment trade show in North America
was well attended and a great opportunity to meet up with customers, both on and off the
show floor. The event also gave us the opportunity to share how Deere gives you the power
to do more, so you can RUN [ YOUR ] WORLD.
A big highlight for our customers was our interactive Machine Monitoring Center (MMC)
display. Visitors to our exhibit learned how John Deere and our dealers are working together
to deliver unprecedented levels of uptime. You can learn more about how we are enhancing
Now that our machine-monitoring technologies and product support in the cover story starting on page 4.
This is the future of our business.
product line
is even more Our big iron is always a big draw, and we had nearly 40 machines on display. This included our
complete, we’re beefed-up lineup of heavy equipment, such as our new 950K Dozer, our 620G and 622G Motor
Graders, and our 260E and 310E Articulated Dump Trucks. To mark the 50th anniversary of our
excited to turn graders, we displayed a restored 570 Motor Grader. We also showed off our latest customer-
our focus from inspired compact machines: the new G-Series Skid Steers and Compact Track Loaders.
machine specs
For the last 18 months, we’ve been focused on filling out and continuing to improve our
to you. equipment line to meet our customers’ needs. Now that our product line is even more
complete, we’re excited to turn our focus from machine specs to you. Through efforts like the
MMC and working with our dealers to refine machine-monitoring capabilities, we’re using
technology to deliver enhanced solutions for increased productivity, uptime, and efficiency.
So you can do more than simply move earth. You can RUN [ YOUR ] WORLD.
Domenic G. Ruccolo
Senior Vice President, Sales & Marketing
Worldwide Construction & Forestry Division
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CONTENTS
COVER STORY
THE POWER
TO SEE THROUGH
IRON AND STEEL
PAGE 4
The data revolution is upon us.
See how the new Machine Health
Monitoring Center uses technology to
envision more uptime for your fleet.
TAKING PRIDE
PAGE 10
Deere 544K Loaders help keep a
100,000-head cattle operation running
smoothly in the Gem State.
PAGE 14
Restoring a JD570 Motor Grader
becomes a labor of love for a pair
of Dubuque Works retirees.
PAGE 16
A section of America’s original longleaf
pine forest range is revitalized using an
assortment of Deere equipment and
Worksite Pro™ attachments.
3
4 THE DIRT
COVER STORY
5
COVER STORY
UPTIME IS EVERYTHING in your fast-paced, ever- And our new centralized Machine
Health Monitoring Center (MHMC)
changing world. You need reliable machines that deliver takes machine monitoring to the
maximum productivity while keeping operating costs next level. Data collected from
thousands of connected John Deere
low. Because you have big jobs to finish, on schedule machines is analyzed by specialists
and on budget. in order to identify trends that will
help improve the service, support,
We’re watching your fleet, so you can run your world. At and current and future design of
the local level, John Deere dealerships continue to refine our machines.
and bolster their remote-monitoring capability to track “It’s all about delivering unprece-
the health of your machines in the field. This helps them dented levels of uptime to our
customers,” says Tim Worthington,
respond to critical issues more quickly and efficiently before Manager, Product Support Services.
they can cause costly downtime. “Machine monitoring isn’t just about
reacting. It’s about being proactive
6 THE DIRT
COVER STORY
and preventing issues in the future. information we can use to improve dealers a prescription for how to
The Machine Health Monitoring current and future features on our avoid it. “Our dealers are closest to
Center gives the ability to look at machines to provide more value to the customer, but they are focused
data on a broad population of over our customers.” on a finite number of machines,”
90,000 customer machines and By aggregating and analyzing data says Worthington. “By looking at
what’s happening on a daily basis.” from thousands of machines, the the bigger picture, we can respond
MHMC can identify trends that to issues that are affecting a
MORE LOCAL SUPPORT warrant a closer look. This helps broader population of machines
Dealers are on the front line of us identify problems that may not much more quickly. And dealers
monitoring customer machines surface on a local level and develop will be able to leverage insight they
for potential issues. Most of our new, improved maintenance and wouldn’t have been able to obtain
construction machines come with repair protocols that the dealer on their own.”
five years of JDLink™ machine can leverage. Through the support of your local
telematics service. This gives our John Deere dealer and the MHMC,
dealers the capability to monitor you’ll be able to more effectively
your fleet around the clock
through their individual Machine “IT IS ALL ABOUT reduce downtime. “It’s pretty
amazing, really,” says Worthington.
Monitoring Centers. DELIVERING “This experience is something vastly
Response time is quick, so many
problems can be addressed before
UNPRECEDENTED different than our customers have
experienced before. We’re drawing
they cause a major unplanned
LEVELS OF UPTIME on the collective intelligence of
downtime event. Remote diag- TO OUR CUSTOMERS.” the entire machine population.
nostics and programming enable – Tim Worthington, Manager, Ultimately, we’re here to really
your dealer to read codes and record Product Support Services, focus on customers and keep
performance data without even John Deere Worldwide them up and running. So they
having to make a trip to the jobsite. Construction & Forestry Division can run their world.”
And if a jobsite visit is warranted,
remote diagnostics can help the The MHMC will help us be more
technician show up with the right able to predict downtime better SEE HOW IT WORKS
parts the first time. than ever before and give our
COLLECTIVE INTELLIGENCE
To support our dealer efforts,
we developed the MHMC and
debuted it at CONEXPO-CON/
AGG® with an impressive interactive
display of its capabilities. Located
inside John Deere Dubuque Works,
where we design and build many
of our machines, the MHMC is
positioned strategically near our
engineering teams, product experts,
and assembly lines.
“Data coming off the machines
may reveal an issue we can easily
fix on the assembly line,” says
Worthington. “It also provides
7
COVER STORY
ENVISIONING MORE
At its 36 locations in North Carolina, WorkSight Solutions Consultant, issue before it becomes a larger prob-
Virginia, and South Carolina, James Raleigh. “It’s a great way to show lem or catastrophic failure.”
River Equipment (JRE) has worked them how it works and how it can The team can also detect a problem
hard to ensure its customers realize benefit them.” using remote diagnostics and pro-
the maximum benefits of John Deere JRE’s technology specialists handle gramming. “If we need boots on the
WorkSight™ — the exclusive suite hundreds of alerts per day, either ground, we’ll send the information
of technology solutions that includes contacting the customer directly over to the service department, and
JDLink. The dealership’s seven tech- or passing the information on to a they’ll dispatch a service truck with
nology specialists work with approxi- service manager or field dispatcher. the right part in hand,” says Technol-
mately 550 customers who use JDLink “If we see an alert related to low ogy Specialist Leo Wambold. “In the
on nearly 3,800 machines. coolant, hydraulic fluid, and oil pres- past we’d wait for the customer to call
Four of JRE’s dealership locations sure, I’ll get on the phone with the and send a technician to perform a
have a dedicated John Deere Work- customer to let them know what’s diagnosis on site. The technician would
Sight technology room featuring a going on,” says Data Analyst Mike have to return to the shop, get the
large monitor. “We can sit down with Posey. “They can notify the crew to part, and then return to the machine
a customer and walk them through see what the problem is, like a blown for the repair. Remote diagnosis can
JDLink,” says Billy Stonerock, JRE hydraulic line. Often, we’ll catch an save hours of machine downtime.”
RE
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EQ JOHN DEERE
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PE MONITORING CENTER
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DEALER TECHNICIAN
8 THE DIRT
CRUSH CASH-FLOW HAZARDS.
PAY NOTHING FOR 180 DAYS* when you put parts,
service, or preventative maintenance on PowerPlan™.
0% APR for
*
1.9% APR for
180 DAYS 12 MONTHS*
on John Deere parts and service
9
10 THE DIRT
Millenkamp Cattle’s
state-of-the-art
milking facility is
one of the most
technologically
advanced in
the country.
Idaho provided the perfect location “I’ve been really happy with
Bill Millenkamp, owner,
for Bill and Susie Millenkamp to John Deere equipment,” says Millenkamp Cattle
start their calf-raising operation 20 Bill. “Deere was the first loader
years ago. On a small line of credit, we bought, and we’ve never
the Millenkamps began with just had a reason to look anyplace
a few dozen head on 40 acres. else. We’re Deere people! We
rarely have issues, and our dealer,
Today, in addition to raising calves, Coastline Equipment, stands
the couple also operates a dairy behind the equipment, providing
farm and feedlot. They manage the service and support we need
around 100,000 head of livestock to stay up and running. We have
between the calf-raising facility, 100,000 animals to care for, and
the dairy, and the feedlot. That’s we need our equipment to run
a lot of mouths to feed and every day.”
housing to clean and bed.
11
JDLINK™
MACHINE
100K 100s
MONITORING
KEEPS TABS
ON
35
NEW
JOHN DEERE
HEAD OF
LIVESTOCK
OF COWS
ARE MILKED
PER HOUR
544K WHEEL
LOADERS
To keep tabs on the fleet of new HARDEST JOB IN THE WORLD “Raising calves is one of the most
544Ks, Millenkamp uses JDLink difficult jobs in the cattle industry,”
Bill was born and raised in eastern
machine monitoring. “We can says Bill. “It’s kind of like a daycare
Iowa, where his dad was a dairy-
access machine hours and location, center. We keep everything metic-
cattle dealer. After high school,
and get machine-health alerts. This ulously clean and do everything
Bill moved to Klamath Falls,
allows us to quickly diagnose an we can to keep all the livestock
Oregon, and went to work for the
issue with a piece of equipment comfortable and healthy. We’re
DeJongs, a well-known Dutch
and address it before it becomes really good at what we do, and
dairy family. It was there he
a major problem. This saves time that’s why we’ve grown over
met Susie. After the couple got
and money on extra service calls.” the years.”
married, they looked for a place
to start their calf-raising operation,
including California, Washington,
JERSEY GIRLS
and Idaho. “At the time, Tulare, The Millenkamps’ dairy farm, also
California, was booming. But we known as Idaho Jersey Girls, is in
liked Idaho the best. I liked the Malta, which is about 80 miles
hunting and fishing, and we east of Jerome.
both liked the lifestyle Idaho
has to offer.” Most of the dairy cows are Jerseys,
FANUC Robots which produce a higher content of
keep the cows The Millenkamps raise calves for fat and protein that is highly valued
sanitized at the approximately 40 local dairies. by the dairy’s customers, such as
Millenkamps’ Glanbia, a major cheese producer.
New calves as young as one-day-
state-of-the-art
old arrive daily, and they stay up Currently Glanbia is picking up a
dairy farm.
to seven months. The work is tanker of milk from Idaho Jersey
incredibly labor intensive. Calves Girls every two hours.
must be kept comfortable, well
fed, and free from sickness. Bottle The Millenkamps’ state-of-the-
feeding alone requires the help art facility is one of the most
of 150 workers who hand-deliver technologically advanced milking
thousands of bottles to the calves centers in the country. It features
several times a day. And each two 106-stall rotary parlors under
bottle must be cleaned. one roof. Thousands of cows are
milked there daily.
“Deerewasthefirstloaderwebought,andwe’ve
never had a reason to look anyplace else.Ó
– Bill Millenkamp, owner, Millenkamp Cattle
12 THE DIRT
1000s
OF ACRES OF
FARMLAND
40
JOHN DEERE
FOUR-WHEEL-
DRIVE LOADERS
TOTAL
Many of the facility’s systems are Green Source Automation LLC Check out the video at:
monitored and controlled by the perform the pre-milking sanitation Deere.com/Millenkamp
management team via sensors and stimulation steps as well as the
and Programmable Logic Control post-milking application of a teat
(PLC) technology. This gives them sanitizer. Millenkamp says, “Cows
the ability to monitor, troubleshoot, thrive on comfort, cleanliness, and
and control the lighting, ventilation, consistency, and that is what this
cooling, hot water, foot baths, and milking center and its employees
surveillance cameras, either on site deliver 24/7.”
or remotely.
Millenkamp Cattle LLC is serviced by
A unique feature of the milking Coastline Equipment, Jerome, Idaho.
center is the incorporation of
robots. FANUC Robots from
GOLD KEY
BRINGS BACK ...there
MEMORIES is just
a very
When he was a boy,
strong
Bill Millenkamp attended
a Gold Key event with his father.
sense
Decades later, Millenkamp brought
his father, Tom, and his eight-year-old son, of pride.
Johnny, to a recent Gold Key event at John Deere
Davenport Works. After being flown in courtesy
of his dealer, Coastline Equipment, Millenkamp took
a factory tour and was presented with a Gold Key
Bill Millenkamp,
at the end of the assembly line for one of his 35 new owner, Millenkamp
Deere 544K Loaders. Cattle, on John Deere
Davenport Works
“We had a great time touring the plant. From the time you show up until factory employees
the time you leave, there is just a very strong sense of pride. Everyone is
just very passionate about their job, from the people who work on the
line to the plant manager. It’s a very impressive operation.”
13
P R E S E R V I N G A L E G A C Y
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Prominently displayed at the entrance of the
John Deere CONEXPO-CON/AGG® booth, the
restored JD570 Motor Grader spoke to the
company’s history of innovation and helped set
the stage for a memorable event.
We couldn’t get a new engine hood, so we code-correct John Deere construction yellow Is there anything about the finished product
repaired that on our own. And we completely (TY25678) paint. To ensure even coloration, we that makes you particularly proud?
rebuilt all the wiring harnesses…28 wires, mixed each individual gallon, combined them Don: No detail was too small. Everything on this
one wire at a time, with correct color codes, in a large container, mixed it all again, and machine works as it should — and we’re really
connectors, and not one blown fuse! transferred it back into the original gallon paint proud of that. For example, the original cab
cans. It was a lot of work, but it’s small price to defroster fan included a light that indicated fan
Were the original JD570 schematics helpful? pay for a good paint job (smiling). speed. It didn’t do anything when we got it. But
Jerry: No — we didn’t have them (laughing). Don: On the other hand, what we thought now it works like new (smiling).
We took this 570 all the way down to the bare was going to be a big problem turned out to
frame and rebuilt it with little more than an old be a fairly easy issue. The 570 featured the Check out the video at:
Deere.com/570
service manual to guide us. We had PDFs of the four-legged stag Deere logo decal on the fuel
original parts book and operator manual, too. tank. But that decal isn’t available through
From those we were able to replicate and piece Deere anymore. We weren’t going to settle
things together as they were originally. Plus, for an inauthentic detail — especially one
we documented every disassembly step with that important. So we contacted the original
pictures so we could see how everything went decal supplier and arranged for a high-quality
back together — we had over 700 pictures in all. reproduction.
15
By definition, Saloom is retired.
But retirement isn’t a word he
believes in. And though he doesn’t
consider tree farming his livelihood,
he admits that most of his so-called
retirement is spent managing his
land. “Managing this forest is what
I do,” says Saloom. “I used to
balance it with practicing surgery.
__________
But now my focus is here.”
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John Deere is
very proud of
its products
and parts. ABOUT THE
And that
attention AMERICAN
to detail is
helping tree
TREE FARM ®
farmers like
me restore
SYSTEM
and conserve The American Tree Farm System
this longleaf (ATFS) works to sustain America’s
pine range. family-owned forests and the
clean water and air, wildlife,
Salem Saloom, owner, Saloom Properties wood products, and recreational
opportunities these forests
provide. The ATFS does this by
DEERE IN THE WOODS Saloom attributes Deere’s versa- empowering woodland owners to
Saloom’s John Deere fleet began tility and reliability to the work- be effective stewards of the land
to take shape in 1984 with the manship that goes into each and by setting sustainable forest-
purchase of a 1530 Tractor. “A machine. “I have friends who use
management standards that
three-cylinder, refurbished model competing brands, and I can tell
you there’s no comparison,” he are used by thousands of family-
a local dealer was selling,” he says
with a smile. “It’s still here, and it says. “John Deere is very proud owned forests certified by the ATFS.
still works.” of its products and parts. And
that attention to detail is helping
Over time, Saloom continued
to add Deere equipment to his
tree farmers like me restore and
conserve this longleaf pine range.”
76 years
_______
fleet, including a 450J LGP Dozer, of enhancing the quality
a 310SE Backhoe Loader, a 5420 BACKBONE OF AMERICA of America’s woodlands
Tractor, and plenty of Worksite
Pro™ attachments to boot. And From the early to mid-1800s —
he utilizes each machine well
outside of what most other
before the age of mass-produced
steel — the longleaf pine’s dense, 20.5 million
_______
operators would call “typical” use. durable, and rot-resistant lumber
was America’s building material acres of forestland
“My 5420 Tractor was built for of choice. But years of extensive
ag, but I’ll tell you right now, it’s
as effective in the woods as it is
logging took its toll, and only a
fraction of the original old-growth
74 thousand
_______
in a field.” longleaf range survives today. family forest owners
17
In recent years, the federal DEEP ROOTS
government, through the USDA, When asked if he’s realized a
conservationists, organizations return on his investment in Deere
like The Longleaf Alliance, and equipment, Saloom’s answer is
private landowners like Saloom, a firm yes. But for him, return on
has been pushing to repopulate investment transcends dollars and
the longleaf and other diminishing cents. “This equipment has paid
timber species. “Now there are for itself over and over in many
88,000 Certified American Tree ways,” says Saloom. “Just walk our
Farms all across the United States,” property and see what kind of land
says Saloom. “That’s a big voice.” management is being done with
This is Saloom’s tenth year the help of our Deere equipment—
planting longleaf. By the end the answer is clear. Our forest-
of 2016, he will have planted management and -conservation
just over 1,000 acres of these work is beneficial for all of society.”
storied pines on his land. In the
process, he will help revitalize a Saloom Properties, LLC is serviced
native ecosystem that, without by Beard Equipment Co., Pensacola,
intervention from conscientious Florida (construction) and The Farm
On its 2,200-acre tree farm, Saloom
landowners like him, will continue Center, East Brewton, Alabama (ag).
Properties manages and revitalizes
to disappear. roughly 1,000 acres of longleaf pine
Check out the video at: with methods including prescribed
Deere.com/Saloom burn to remove invasive species.
90 million
______
number of acres
in America’s original
longleaf pine range
3%
______
amount of America’s
original longleaf range
surviving today
Source: National Wildlife
Federationª at nwf.org.
18 THE DIRT
JohnDeere.com/Big
IN YOUR WORLD,
MOVING MOUNTAINS IS
NOT A FIGURE OF SPEECH.
Need to move mountains of material? Now you can choose from five John Deere ADTs, including
the new 260E and 310E. Payloads range from 26 to 46 tons. Profit-building features include
ground-level daily service. Standard tire-pressure/temperature monitoring system. Traction-boosting
auto-diff lock. And brake-saving downhill descent control. Plus an optional factory-calibrated
onboard weighing system. The point is, we give you tons of ways to turn mountains into molehills—
and to Run Your World.
19
JohnDeere.com/MMC