Eric Ebersole

2703 Furnace Ave, Altoona, PA 16602

Cell: (814) 631-4373
e_est1@student.mtaloy.edu

KEY STRENGTHS and SKILLS

 Administrative: HR, Payroll, Inventory Control and Operations.
 Customer Relations: Manage project installation on site and plan and coordinate solutions for
customer’s needs.
 Management: Oversee seven Field Technicians and operate up to three sites at one time.
Strong communication skills have established rewarding relationships to benefit business.
 Technology:
-Managed and schedule training for specialized equipment and software training.
-Analyze and interpret test data.
-Adjust, calibrate, align and modify circuitry and components and record effect on unit
performance.
-Maintenance and repair of communications and electronic test equipment.
-Troubleshooting telephone and digital signal systems.

WORK EXPERIENCE
Vice President
Staunch Corporation, Crofton, MD December 2007 to August 2018
 Manage installation of March Network’s DVR, CCTV and audio surveillance.
 Train all personal on Technical Installation and use of Software involved in operating and
maintaining Video and Alarm security systems.
 Provide logistic support of Project Installation and Field Service work.
 Provide technical support via emails and telephone to technicians and customers.
 Worked with clients on solutions for routers, IP cameras, and integrating surveillance with
current staff.
 Created training videos and reference books for all technicians.
 Maintain a network drive for techs mobile devices for reference and training.

Technician
Staunch Corporation, Crofton, MD March 2004 – December 2007
 Installed CCTV, audio and alarm systems with components
 Worked independently from office in Areas from MA to NC.
 Sent technical field reports on service call to project installation.

Sales Associate
Bon Voyage, Pittsburgh, PA March 2000 – March 2004
 Meet and exceed consumer expectations to achieve break through results
 Manage store to expectations of Manager
 Maintain P&L Reports to maintain stores Profitability

Provisioning Engineer September 1999-March 2000

Adelphia Business Solution, Coudersport, PA
 Provisioned POTs and digital service for subscribers in the Buffalo, NY and Nashville, TN area.
  Completed buying and distribution of technical supplies for new and existing clients.

Communication Specialist August 1995- August 1999

U.S. Army, U.S.A and N. Korea
 Installed, Maintained and Repaired Mobile Subscriber Equipment.
 Performed Forced Entry of Tactical Satellite Radios for command units.
 Trained and supervised squads of up to 10 soldiers on daily operation in the field.

EDUCATION
ITT Technical Institute – Pittsburgh, PA Graduated: March 2004
Associate in Specialized Technology Degree
Computer and Electronics Engineering Technology
Recognized for achieving 3.9 GPA

U.S. Army- Ft. Gordon, Augusta, GA Graduated: February 1996

Completed Advance Individual Training
Mobile Subscriber Equipment, Radio Communications, and Encrypting Security

Reference Available Upon Request.