Tarlac State University

College of Education
Lucinda Campus

An Outsourced Data from a

Food Establishment for
Table Appointments and
Style of Service
In partial fulfillment to the requirements of FSM3 Meal Management

Prepared by:

Kayezan Joi Belda

Joyce Lyn Capulong
Michael Vincent Manlupig

Prepared to:
Ms. Christine Mae Pagala

Date of submission:
May 11, 2018
I. INTRODUCTION

Kuya J Restaurant, formerly known as “Ang Kan-anan ni Kuya J,” started as a

humble eatery along the streets of Cebu which currently has 100 restaurants across
Luzon, Visayas and Mindanao. The Kuya J of today, according to its diligent owner,
is a far cry from its original concept in 2005. “Kuya J was owned by—well—a man
named Jay in Cebu who has already migrated to Canada”.

The business started 13 years ago as a hole in the wall, essentially it was a carinderia.
This is the unique business model of Cebu-based entrepreneur Winglip Chang,
president and chief executive officer of iKitchen Inc., for what he hopes to be the next
big restaurant chain of Filipino cuisine in the country, Kuya J. It is well-known for
bringing in delightful comfort Filipino dishes – all those that you usually see during a
family salu-salo or even in a barangay fiesta. Well, yes, Kuya J is all about family and
bringing people closer than ever through the common love of delicious food.

The Tarlac branch of Kuya J is located at

101- 103 Upper Ground Floor SM City Tarlac MacArthur Highway, Brgy. San Roque,
Tarlac City, Tarlac. They also gave their contact number which is 09199132279.

Now let’s talk about food industry and what is the importance of Food Service and
Management. Why food industry is important? Because everyone and everything eats.
Most modern humans have not and cannot produce food for them. So it’s very
important that the food available for purchase is safe. It’s the job of the food industry
to provide safe, palatable, and digestible food to meet our nutritional needs, culture,
and lifestyle.

The food service industry is a vital part of the Filipino economy. These businesses
rely on food service managers (FSMs) to control costs, keep customers happy, and
ensure smooth operations on a daily basis. FSMs use their organizational and
interpersonal skills to keep customer satisfaction high while operating costs stay low.
FSMs help keep businesses profitable by educating employees on serving and
preparation standards, keeping a careful inventory of stocks, and sourcing different
suppliers for the most cost-effective ingredients.

II. CONTENT OF THE COLLECTION

A. Buffet Centerpiece

Kuya J Restaurant is often use tissue box that serve as their Buffet Centerpiece in a
decorative purpose. Occasionally, they use candies, candle and flowers as a form of
centerpiece.
 B. Presentation of Buffet

In a single display, the buffet presentation is simple, balanced and integrated. Foods’
shapes and design is one way that attracts our visual interest. We noticed that sauces
and condiments are directly with the foods so that guests understand how to use them.
Each one has its own underliner. Food arrangements were served palatable as
expected. The layout is designed so as to keep foods properly heated or chilled and
safe from cross contamination.

C. Buffet Menu Style

Just like the cuisine they served the menu reflects the quality of the restaurant. Kuya J
restaurant’s menu is easy to read, clean, and up-to-date. However, the overall format
of the menu is strategic which can bring more revenue and delight more customers in
selecting meal.

D. Service Equipment

As guests we were able to reach the food easily with appropriate service equipment,
including plates and silverware which are well positioned. In case of problem
accounts or a chance that a food might cause an allergic reaction of the guests, the
staff on the line can be called easily.

E. Food display units

Regarding with food display unit which is something they don’t have (probably they
have inside the kitchen) because foods will be cooked and prepared if customers will
order.

F. Indices (Kuya J Restaurant’s Index Performance and Local Branch)

Kuya J Restaurant’s latest Performance Index

 Kuya J Restaurant’s Braches

Ayala SouthPark SM Fairview SM Clark

Ayala Terraces SM Hypermarket Bacoor Junction SM Pampanga Tacloban
Fairview Monumento Robinsons Waltermart San Savemore
Baclaran SM Jazz General Trias Fernando Tacloban
Banawe SM Hypermarket Robinsons Imus Xentro Lemery SM Iloilo
Festival Mall- Pasig SM Dasmariñas Santo Tomas- Azalea
Alabang SM Light Mall SM Molino Lifestyle Strip Hotel-Boracay
Gracemall SM Manila SM Rosario SM Batangas SM Bacolod
Residences Taguig SM Marikina Waltermart SM Lipa Robinsons
Harrison Plaza SM Megamall Dasmarinas SM Cabanatuan Tagum
Kia Theatre Cubao SM Novaliches Ayala Solenad 3 Waltermart SM Ecoland
Lucky China Town SM San Lazaro Calamba Crossing Gapan SM Lanang
Mall SM Southmall SM San Pablo Gems Plaza SM CDO
Otis SM Sta Mesa SM Sta Rosa Antipolo Downtown
Paseo de SM Sucat Sta Cruz- Laguna SM Angono Premiere
Magallanes SM Valenzuela Waltermart SM Cherry Robinsons
Promenade Sta Lucia East Makiling Antipolo Iligan
Greenhills Grand Mall Waltermart Sta SM San Mateo KCC Veranza-
Quezon Avenue UN Square Rosa Waltermart Gen. San.
Shaw Blvd Venice Grand SM Baliwag Taytay KCC Marbel-
SM BF Canal SM Marilao Ayala Malls Koronadal
SM Cherry Waltermart SM San Jose Del Legaspi SM
Congressional Makati Monte SM Lucena Tuguegarao
SM Cubao Waltermart Xentro Mall SM Cauayan
SM East Ortigas North Edsa Calapan SM Tarlac