Professional Documents
Culture Documents
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We will be starting at 3:00 PM EST
Webinar Objectives
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Webinar Process – Things to Know
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Agenda
§ Introduction
§ Defining Our Terms
§ The Implications Of Ethical Behavior
§ Ethical Expectations Of Project Managers
§ Practical Strategies For Project Management
Ethics
§ Question & Answer Session
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Defining Our Terms
Ethics
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Defining ’Ethics'
§ ’Ethics' Means:
• The discipline dealing with what is good and bad and with
moral duty and obligation
• A set of moral principles
• A theory or system of moral values
• The principles of conduct governing an individual or a group
• A guiding philosophy
• A consciousness of moral importance
• A set of moral issues or aspects (as rightness)
§ Source: merriam-webster.com
• Definition taken on 13 February 2016
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What Does The PMBOK Have To Say?
§ Not Much
§ Every Other Reference Is To The PMI Code of Ethics
and Professional Conduct
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PMI’s Definition Of Ethics
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Expectation Of Ethical Behavior
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Challenges Of Ethical Action
§ Interpreting A Situation
• Understanding what side of the line it occurs
• Often subjective and open to interpretation
§ Determining Choices
§ Taking Action
• Having the courage of our convictions
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Ethical Challenges
• You Are Asked To Pay A ‘Processing Fee’ To Have Your
Proposal Favorably Reviewed
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Some Scenarios Are Less Obvious
§ Consider
• You are asked to change the time reporting on an activity
so it is completed ‘on time’
• You are asked to sit in on a meeting, ”but let me do the
talking”
• A key issue about your project is downplayed or not
addressed
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Ethical Expectations Of Project Managers
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PMI Code of Ethics &
Professional Conduct
§ Describes Expectations For Project Management
Practitioners
§ Goal
• To assist you in making difficult decisions
• To encourage confidence in the larger PM profession
§ Applies To:
• PMI members
• Non-members who hold PMI certifications
• Applicants for PMI certifications
• Volunteers for PMI
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Four Core Values
§ Values
• Responsibility
• Respect
• Fairness
• Honesty
§ Categories
• Aspiration standards
• Guide Your Actions
• Mandatory behaviours
• Limited or prohibited behaviours
• Grounds for disciplinary actions
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Responsibility
§ Definition
• “Responsibility is our duty to take ownership for the
decisions we make or fail to make, the actions we take
or fail to take, and the consequences that result."
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Responsibility - Aspirational
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Respect
§ Definition
• "Respect is our duty to show a high regard for
ourselves, others, and the resources entrusted to us.
Resources entrusted to us may include people, money,
reputation, the safety of others, and natural or
environmental resources."
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Respect - Aspirational
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Respect - Mandatory
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Fairness
§ Definition
• "Fairness is our duty to make decisions and act
impartially and objectively. Our conduct must be free
from competing self interest, prejudice, and favoritism."
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Fairness - Aspirational
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Fairness – Mandatory
§ Definition
• "Honesty is our duty to understand the truth and act in a
truthful manner both in our communications and in our
conduct."
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Honesty - Aspirational
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Honesty - Mandatory
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Practical Strategies For Project Management
Ethics
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Educate Ourselves
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Taking Action
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In Conclusion…
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In Conclusion…
§ Ethics Is Not Black And White
• We are needing to navigate shades of grey
• Determining where the line is drawn is subjective
• Judging whether a situation crosses the line requires interpretation
and context
• Interpretation is in part a product of motive and intent
§ Taking Ethical Action Is Often Difficult To Do
• We struggle with how to appropriately approach or respond
• We fear the potential consequences of our response
§ Each Of Us Needs To Develop Strategies For Ethical Action
• Educating ourselves broadly on laws, culture and conventions
• Exercising appropriate judgement in interpreting situations
• Acting with confidence in the face of ethical dilemmas
§ Ethics Is Ultimately Personal
• We need to make decisions and take actions that we can live with37
Q&A
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Questions?
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PMI PDU Information
§ If After Two Weeks You Don’t See The PDU On PMI’s
PDU Credit Recording Web Site:
• Please contact heather@projectmanagement.com
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Webinar Survey
§ Feedback Survey
• A feedback survey will be pushed out at the close of the
webinar
• Please input your feedback and let us know what you
think
• It only takes about 3 min to complete
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Mark Your Calendars!
Project HEADWAY
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The End
Mark Mullaly is t he host f or
Questions for the Presenter? today’s webinar. Mark is a
Mark Mullaly management c onsultant with
more than 25 years of
mark.mullaly@interthink.ca project management
experience.
@markmullaly
He brings a wealth of
experience in managing
Interested in project HEADWAY? projects in a broad array of
sectors and industries.
Gina Jones
gina@projectmanagement.com 44