Qashout Quick Start Guide PDF

A NEW & EASY WAY TO ACCESS YOUR CASH!
QASHOUT
Qashout your Q Account commissions
to your own Bank Account
Quick Start Guide

Introducing… QNET QASHOUT
QNET Qashout is an easy-to-use, secure and global ePayment system
exclusively for the global business needs of QNET IRs.
It’s a new and easy way to access your cash… anywhere in the world!
WHAT?
With QNET Qashout, you have your very own global pay portal that works
seamlessly with your Q Account to manage and access your commissions and
cash.
HOW?
You can quickly and easily transfer your Q Account commission payments
straight into your Bank Account via Qashout!
WANT TO KNOW MORE..?

2
Quick Start Guide
1. Create your QNET Qashout Account
2. Activate your QNET Qashout Account
3. Direct Load funds from your Q Account to Qashout
4. View your QNET Qashout Transactions
5. Login to your Qashout Account
6. Cashout to your Bank Account
7. Get the most out of QNET Qashout
3
1 Create Your Qashout Account
1. Go to www.qnet.net
and click IR Login
2. Enter IR ID No. and

Password
3. Click Login button
4
4. In your Virtual Office,

click Go to Q Account
5
1 Create Your QashOut Account
5. If prompted of this
page, Tick the box to
agree on the terms
and conditions
6. Click on Confirm
button
6
1 Create Your QashOut Account
7. In the top menu of

QAccount, click on
My Qashout
Note: Link will only be

available only when KYC
had been completed.
And depending on the
country availability.
8. Click on Create
Account in the
drop-down submenu
7
7. Verify your
registration details –
these are your
default IR
registration details
from the QNET
database
8. Click on Register
button
9. If all the information

is correct, click on
OK button in the
pop up message
8
CONGRATULATIONS!
You have now
successfully
created your QNET
Qashout account!
You will now be

directed to the
Qashout pay portal
to Activate your
account
If Qashout pay portal

does not show up, Click
on the Link inside the Q
Account site to Activate
your Account
9
2 Activate Your Qashout Account
STEP 1
1. You are now in the

Qashout pay portal
2. Provide your Date

of Birth
3. Click on Continue
button
NOTE:
The 2-step verification:
Step 1: Provide your IR ID

number; and
Step 2: Provide your date of
birth
occurs when you activate your

account by clicking on the link
provided in the email
registration notification or by
accessing the Qashout site
10
STEP 2
1. Create a unique Password
just for your Qashout
account
2. Fill in other required

information
3. For your utmost security, your

Security Questions and
Answers here are unique to
your Qashout account – they
are not connected to your
pre-existing Q Account
Security Questions and
Answers.
Note: You cannot have the
same wording for Security
Question and Answer.
3. Tick on checkboxes to
accept the Terms of Use and
3rd Party Policy
4. Click on Submit button

11
CONGRATULATIONS!
You have successfully
activated your QNET
Qashout account!
Now it’s time to load

your account with funds
from your Q Account.
12
3 Direct Load from Q Account to Qashout Account
1. At your Q Account
2. Click on the link to

perform Direct Load
NOTE: For future Direct

Load Transaction, login
in to your Q Account.
Click on My Qashout
menu then select
Direct Load
13
3. Enter the
Amount to
Transfer
4. Click on Proceed
button
(Note: a flat fee of

USD 10 will be
deducted from
your Q Account per
Direct Load
transaction)
14
5. Direct Load
Confirm page
will be displayed
6. Check your
information is
correct
7. Click on
Proceed button
to confirm and
complete the
Direct Load
process
8. You will be taken to the

Qashout Authentication
page
9. Type in your correct PIN

Code
10. If prompted for the ff:
Type in the answer to

your Security Question
and Security Word
OR
Type in your Token Code
11. Click on Proceed button
NOTE: You will be given three (3)

chances to enter the
correct details, otherwise,
the system will log you out
and your Q Account might
be blocked. Contact GSC
for help.
16
12. After Authentication,

you will be shown
your Direct Load
Transaction Details
It’s that easy! You have

securely loaded
funds from your Q
Account to your
QNET Qashout
account!
Every Tuesday and

Friday, any Direct Loads
you have completed
will be automatically
transferred to your
QNET Qashout
account!
(Note: There is a weekly

Direct Load limit of
USD 5,000) 17
4 Viewing Your Transactions
Qashout Summary
1. In your Q Account, go
to My Qashout
2. Click on Qashout
Summary
3. Your Direct Load

transaction details will
be displayed
4. You also have the

option to Export to
Excel (to view your
transactions the
details in spreadsheet
format) or to Print
your transactions.
18
My Account Summary
to My Account
Summary
19
My Account Summary
2. Your Commission
and Settlement
Details are displayed
3. You also have the

option to Print
your transactions.
20
5 Login to your Qashout Account
to My Qashout
2. Click on Login to
Qashout Site
3. Enter your IR ID No.

and Qashout password
4. Click on the
Login button
21
6 Cashout to your Bank Account
1. Under Wallet Tools,

click Cashout
2. Select whether you

would like to make a
one-time Cashout or
set up an Automated
Cashout
3. Click Continue
22
4. If it is the first time you

are transferring to your
Bank Account via
Qashout, enter the
required bank
account information
23
ONE-TIME
CASHOUT
1. Please carefully verify

that your banking
information is correct
2. Any incorrect
information may
cause significant
delays to your transfer
24
AUTOMATED
CASHOUT
1. The easiest way to

manage your
payments is to set up
an Automated
Cashout

click Cashout
3. Select Add Auto

Cashouts under
Option 2
25
AUTOMATED
CASHOUT
4. Automated Cashout
lets you schedule
transfers of a
percentage of your
incoming funds to up
to three saved
destinations…
automatically
5. You can also choose

between a daily or a
monthly frequency for
your Automated
Cashouts
26
Get the most out of QNET Qashout:
7 Setting up more than one bank account

click Cashout
27
2. Under My Saved
Cashout Account, click
Add new Cashout
Account
28
3. Select your Financial

Institution
4. Click on Register New

button
29
5. Fill-out required
information
6. Click on Confirm
button
7. On the next page,

check the Bank
Account Profile. Click
on Confirm button
30
Newly registered Account

is displayed under My
Saved Cashout
Accounts
To Add another Financial

Institution:
8. Under My Wallet, click

on Profile
31
9. Under Other
Information, click on
Update Financial
Institution Information
32
You have an option to

either Edit/Remove
your saved account
or Add New Financial
Institution.
To Add another Financial

Institution, repeat steps
# 3 to 7
33
7 How to Update Financial Institution

on Profile
2. Click on Update
beside Financial
Institution Information
34
3. Select Edit beside a

previously saved
financial institution
4. Update the
information
5. Click Confirm
35
6. Check the updated

information and click
on Confirm button
Congratulations! You
have now updated the
information of your
financial Institution!
36
7 Forgot Password
1. In Account Login
page, click on Forgot
Password? Link
NOTE:
A notification will be sent
to your email address
37
7 Forgot Password
2. Click on the link in the

email notification to
proceed with two
security questions
38
7 Forgot Password
3. Enter Answer to
Security Question #1
4. Click on “Continue”
button
5. Enter Answer to
Security Question #2
6. Click on “Continue”
button
39
7 Forgot Password
7. Enter your new

password
8. Re-enter new
password
9. Click Continue button
NOTE:
You will be directed to
QNET Account Login
40
7 How to Change Password
1. Login to your online

account

on Profile
NOTE:
You will be directed to
QNET Account Login
41
3. Click Update
Password
4. Enter your existing

password
5. Enter your new

password
6. Re-enter your new

password in the
Confirm field
7. Click on Confirm
button
NOTE: Password must be

6-15 characters
42
Congratulations!
You have now
successfully updated
your password.
43
7 Western Union
1. In Wallet Tools, select

Western Union
2. Select the Country

Destination
3. Click Continue
44
7 Western Union
4. Select which
currency to use
5. Choose the currency

to received from
Western Union
6. Click Continue
Note:
Fields with (*) are
mandatory
45
7 Western Union
7. Enter a specific
amount to cashout (or
you may opt to
cashout your entire
Qashout Account
Balance.
8. Type-in personal notes

as your transaction
reference (Optional)
9. Click Continue
46
7 Western Union
Western Union
Transaction details such
as currency, amount, fee
and total are shown on
the screen
10. Click Confirm
11. You Cashout ID for

Western Union is
displayed on the
screen. Click OK
button
47
7 Western Union
Congratulations!
You have successfully

cash out money from
your Qashout Account
to Western Union.
48
7 Qashout Payment Option in eStore
1. Login to QNET Virtual

Office
2. Enter your IR ID and

Password
3. Click Login
49
4. Click Shop menu to

display the Product
Category
5. Select the category

you wish to purchase
from Qualify or
Repeat Purchase
Products.
NOTE:
Process your
purchase until you
reach the Payment
Option
50
6. Click the Qashout

icon in Payment
Option page
51
7. Enter your Qashout

Password
8. Click OK
IMPORTANT:
Error Message will

appear for:
a. Invalid Qashout
Password
b. Insufficient Qashout
Fund
52
9. eStore Receipt will be

generated for you.
NOTE:
You can track your

payment in Qashout
through the Qashout
Reference No.
53
How to check eStore

Payment in Qashout
Site?
1. Go to your Q
Account
2. Under Qashout
menu, click Login to
Qashout Site
3. Enter IR ID and
Password
4. Click Login
54
5. In Summary, check
the Payment to QNet
details.
6. Click on that entry to

view the transaction
details.
55
7. You will view the

Transaction Details
Note that Qashout

Receipt ID, Amount
and Date must be the
same as the details in
eStore Receipt.
56
7 QNET Prepaid MasterCard® - Request Primary card
1. Go to your Q
Account
2. Click on Qashout
menu
3. Click on Login to
Qashout Site
57
4. Enter your Login ID
5. Enter your Password
6. Click on Login
7. In Qashout Pay
Portal, Click on
Request Card
58
8. Click Request a
Prepaid Card
9. Select a Country
where the Prepaid
MasterCard will be
delivered.
59
10. Click Continue
11. Fill out the page with

your information
12. Click Continue
60
NOTE: Card Activation

Fee is USD10. If your
Qashout Account does
not have enough USD
balance, you will be
prompted for currency
conversion.
13. Select which currency

you would like to convert
to USD to process the
request.
61
14. Check if all the

15. Click Confirm
62
Congratulations! Your
Card Request is
successfully processed.
IMPORTANT:
Delivery times will take
from 1 to 3 weeks
depending on the
country.
63
7 QNET Prepaid MasterCard® - Request Secondary Card
1. Login to your QNET

Qashout account
2. In Qashout Pay Portal,

click on Prepaid Card
64
3. Click on Add
Secondary Card
4. Click on Request a
Prepaid Card
65
5. Select a country where

the Prepaid
MasterCard will be
delivered
6. Click Continue
66
7. Fill-out the form with the

secondary card
holder’s information
8. Click Continue
67
9. Check if all the

10. Click Confirm
68
Congratulations! You have

successfully requested for
Secondary Card!
69
7 QNET Prepaid MasterCard® - Activate Prepaid card
Once you received your

card in the mail, you may
activate your card by:
 Calling the telephone

number listed on the
back of the card and
following the voice
prompts for card
activation; OR
 You may activate your

card online
1. Login to your QNET

Qashout account

click on Activate Card
NOTE:
The activation procedure
for Primary and Secondary
Card is the same
70
3. Enter your 16-digit

card number as
printed on the front of
your card
4. Click Continue
5. Tick the box to agree

with The Cardholder
Agreement
6. Click Confirm
71
Congratulations! You
have successfully
activated your card!
You will be presented with

a PIN for your card. You
may change your PIN at
ATMs that support this
capability.
72
7 QNET Prepaid MasterCard® - Load Card
You can load funds from

you QNET Qashout
Account balance onto
your QNET Prepaid
MasterCard by doing the
following steps:

2. Click Load Card
73
3. Enter the Amount in

USD
4. Click Continue
NOTE:
If you do not have enough
USD balance, you will be
prompted of Currency
Conversion
5. Check the details then

click Confirm
74
Congratulations! You have

successfully loaded your
card. Notice the amount
will be reflected in Prepaid
Card Balance.
IMPORTANT:
QNET Prepaid MasterCards
are currently limited to a
maximum annual load limit
of USD3,000.00.
75
7 QNET Prepaid MasterCard® - Unload Card
You may transfer fund from

you QNET Prepaid
MasterCard to your
Qashout Account by doing
the following steps:

2. Click Unload Card
76
3. Enter the amount you

wish to transfer
4. Click Continue
5. Verify the details then

click Confirm
77
Your have successfully

completed the transaction.
Notice the amount was
deducted from your
Prepaid Card Balance.
78
7 QNET Prepaid MasterCard® - Prepaid Card Transactions

2. Click View Card

Transactions
79
7 QNET Prepaid MasterCard® - Prepaid Card Transactions
Your QNET Prepaid

MasterCard transaction
history will be updated with
your card transactions a
few moments after the
card processor receives the
transaction information.
Please note that not all

merchants may
immediately submit their
card transactions for
processing, so you may not
see the transactions in your
history right away.
80
7 Get the most out of QNET Qashout
 A secure & convenient way to receive commission payments – electronically!
 Q Account to Qashout with a click!
 Manage your cash effortlessly with Auto Cashouts!
 Global access to your cash!
 Faster access to your earnings!
 Transfer earnings to any Bank Account in your country*!
 Utilize Qashout Balance as payment option in eStore
 Enjoy the benefits of Prepaid MasterCard®*!
 Review payment history & download into Microsoft Excel for customised management!
*If applicable, options may vary depends on countries.
81
Need help?
QNET Global Support Centre (GSC)
global.support@qnet.net
+603 7949 8288

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A NEW & EASY WAY TO ACCESS YOUR CASH!

Quick Start Guide

WANT TO KNOW MORE..?

2. Activate your QNET Qashout Account

3. Direct Load funds from your Q Account to Qashout

4. View your QNET Qashout Transactions

5. Login to your Qashout Account

6. Cashout to your Bank Account

7. Get the most out of QNET Qashout

2. Enter IR ID No. and

3. Click Login button

4. In your Virtual Office,

7. In the top menu of

Note: Link will only be

9. If all the information

You will now be

If Qashout pay portal

1. You are now in the

2. Provide your Date

Step 1: Provide your IR ID

occurs when you activate your

2. Fill in other required

3. For your utmost security, your

4. Click on Submit button

Now it’s time to load

2. Click on the link to

NOTE: For future Direct

(Note: a flat fee of

8. You will be taken to the

9. Type in your correct PIN

10. If prompted for the ff:

Type in the answer to

Type in your Token Code

11. Click on Proceed button

NOTE: You will be given three (3)

12. After Authentication,

It’s that easy! You have

Every Tuesday and

(Note: There is a weekly

3. Your Direct Load

4. You also have the

3. You also have the

3. Enter your IR ID No.

1. Under Wallet Tools,

2. Select whether you

4. If it is the first time you

1. Please carefully verify

1. The easiest way to

2. Under Wallet Tools,

3. Select Add Auto

5. You can also choose

1. Under Wallet Tools,

3. Select your Financial

4. Click on Register New

7. On the next page,

Newly registered Account

To Add another Financial

8. Under My Wallet, click

You have an option to

To Add another Financial

1. Under My Wallet, click

3. Select Edit beside a

6. Check the updated