Unique

/yoo‘nek/

adjective
1. being the only one of its
kind; unlike anything else.
Caring
When your global employees are traveling, you want ATG is the only TMC to be recognized by the U.S.
to rest assured that they are being taken care of in Department of Homeland Security for our Duty of
every way possible. With ATG’s extensive Duty of Care Care program.
program, we’re always looking out for you.
At ATG, we utilize several travel technology tools to
Travelers are always well-served, no matter the time track and monitor the locations of your travelers. It’s
or their location. We do this because your global this commitment that allows us to act quickly during
employees are the most valuable asset of your an emergency or travel disruption.
organization. When traveling with ATG, we ensure
their safety at all times. With this strong emphasis on traveler safety, ATG is
able to provide complete visibility of the whereabouts
Our goal is to always be 2-3 years ahead of the curve of your travelers in real-time.
of creation value. Having launched our Duty of Care
program in May 2001, we paced far ahead of the
curve in offering traveler safety and corporate
responsibility programs.
Masterful
True global business travel management means your
travel program is supported through the combination
of safety and efficiency while utilizing cost savings
benefits to keep an eye on your bottom line.
Ensuring your travelers are always well-supported
and satisfied is paramount to maintaining a smooth,
efficient global business travel program.
ATG is an international team of travel management
companies, working together to create an exceptional
travel experience for your global employees, that’s
also streamlined and reliable on the back-end.
With over 70 offices in over 55 countries, ATG’s
extensive network is well-equipped to support
travelers all over the world.
As individuals, we are the best at our game in our
respective countries. As a global team, we are
unbeatable.
Our global reach means continuous support and
security for your travelers and a wide range of
resources and solutions that can be tailored for your
individual needs.
We strive to maximize the value of our global
network while taking advantage of local capabilities
to ensure success in delivering exceptional customer
service across your organization.
Reach
With 70 offices in 55 countries, including a world
headquarters in Columbus, OH and a European
headquarters in Amsterdam, ATG is able to offer a
global program with local relevance.
ATG truly believes in the OneTeam methodology that
connects our global partners. Maximizing the value of
a global relationship while taking advantage of local
capabilities ensures the best opportunity for success
in delivering exceptional customer service value across
all constituents of your organization.
Each ATG parter is an industry leader in their local
market, contributing to the ATG global network that
works around the clock for your travel program.
Global travel programs only work when local needs
come first. Our Customer Care Command Center is a
‘no time zone / no borders’ operation. This means
your travelers will always be well-served at all hours
of the day, all year round. In crisis situations, we offer
four ways to track travelers and manage travel
distruptions with a customized outreach program.
ATG’s global partners around the world ensure the
absolute highest customer service for travelers. Our
partners showcase their expertise in understanding
local market conditions, cultures, technology, and
regulations. Partners connect and meet on a regular
basis to communicate, share ideas, discuss goals,
and strengthen the ATG network.
Courageous
You can only be innovative if you are courageous. At
ATG, we are committed to continuous improvement
in innovative traveler solutions. We offer a wealth of
proprietary technologies to clients from profile
management and process models to a customized
Travel Vortal.
Each client enjoys a completely customized Travel
Vortal where travelers can access all the traveler
applications, information, and services available
through ATG. Available in twenty languages, the Travel
Vortal is accessible to every traveler, no matter their
location or language preference.
While in the air or on the road, TripCase works in
partnership with ATG to provide travelers with the
latest delays, gate changes, and departure and arrival
times. Trips are easy to track and share with
coworkers and loved ones so everyone can stay up to
date.
Among the proprietary technologies is ATG&me, a
centralized profile management system which allows
for near real-time profile updates in the online booking
tool (OBT) as well as the general distribution system
(GDS) based on pre-set mappings.
Our state-of-the-art process model, Enterprise
Quality Exchange (EQX), gives you absolute control of
personal and corporate information. EQX ensures
consistent application of global policies with near
real-time data availability.
Adept
ATG is the only ISO Certified TMC in the United States.
This means that you never have to worry about our
quality. Our customer’s needs are identified, met,
exceeded, and continually improved upon. This is
critical for both growing and established travel
programs.
At ATG, we hold ourselves to a high standard and we
aim to deliver exceptional service to global employees
on a daily basis. Our processes and procedures are
continuously audited to ensure that every traveler
that is ticketed through ATG receives an easy and
efficient booking process.
Addressing various aspects of our processes and
procedures, ISO, ensures that ATG has a strong
customer focus, the motivation and implication of
top travel management, and the approach to continual
improvement. The ISO standards are developed by a
panel of experts that identify a high-level of customer
commitment and what is required to reach that level.
This certification shows that every
traveler receives consistent, good quality service that
benefits them in the best ways possible.
For ATG, this is an acknowledgement of our philosophy
of providing the best travel experience possible. We
hold all ATG partners to this standard, making the
ATG network truly one of a kind in global business
travel management.
Diligent
In order to get an accurate view of your travel program,
having access to near real-data in an expansive
format is a necessity. ATG provides a global network
that is streamlined and reliable on the back-end to
provide you with up-to-date information and
dashboards.
Extensive data analytics and global management
reporting is complimented by live data feeds direct
from each ATG partner working on your account. All
information available goes right to your customized
travel dashboard in an easy to understand format.
Your travel dashboard is key to getting a snapshot of
your travel program. It provides you with a master
view of every measurable piece of data available with
ATG’s innovative reporting structure.
ATG has a multitude of proprietary technologies that
contribute to providing you with the analytics you
need. Technologies provide near real-time updates
that show you exactly how your travel program is
working around the world, for every traveler.
You can access endless insight into your travel spend,
including predictive analytics about what can be
expected in the future. This predictive feature affords
you the ability to make necessary changes to help
drive more savings and add value to your overall
travel program.
Truthful
ATG’s services describe what we do, but it’s our values are constantly evolving. The mental toughness to push
that describe how we do it, who we are, and what we your travel program forward and make sure every
stand for. traveler is well-served is what defines us.

Our core values are something we stay true to and We are industry experts, who always have your best
wholly believe in. These values embody the essence interests at heart. Being proactive in global travel
of our people, our brand, and the fabric of what ATG management is a value that ATG prides itself on. That
provides for every traveler. proactivity is what allows us to set high standards for
ourselves and your travel program.
ATG is a trusted advisor and we will evalutate your
travel program from top to bottom to produce a
customized management program that maximizes Trust Connected Proactive
your vendor relationships to provide real tangible
value to your organization.
Caring Innovative Professional
We believe in instilling trust in our relationship to
deliver excellence in results. As an organization, you
Contact Us
Are you ready to experience the ATG difference? ATG World HQ
Here’s what our clients have to say about us.. 7775 Walton Parkway
New Albany, OH 43054
“I learn more from ATG’s Travel Alerts than I do from USA
the news.”
ATG EMEA HQ
“ATG’s dedication to excellence makes us proud to Cuserpark, Building De Nieuwe Rijn
be a partner, providing the best travel management De Cuserstraat 91
solutions to support clients as they travel.” 1081 CN Amsterdam
The Netherlands

t: +1 614 901 4100

e: info@atg.travel
w: www.ATG.travel
 www.atg.travel
t: +1 614 901 4100 | info@atg.travel | f: +1 901 3999

World HQ EMEA HQ
7775 Walton Parkway Cuserpark | Building De Nieuwe Rijn | De Cuserstraat 91
New Albany | OH 43054 | USA 2nd floor | 1081 CN Amsterdam | The Netherlands