INTRODUCTION

In this chapter we represent The event of Ariel and Fe Resort and Restaurant.

And itcontains the Background of the Study, Statement of the Problem, Objective of

theStudy, Scope and Delimitation and Definition of terms in technical aspects.

Background of the Project

Computer is important nowadays. It makes life more convenient and peoplewhere

able to make work easier and faster. And because of computer, works of man willbe

more reliable and produce accurate results. This study was made for the purpose

ofremoving manual process that people manipulate and do thing that beneficial to

them.Computer stands the one that has an important role in our modern way of life.

Theproponents choose the Reservation System for Ariel and Fe to manage their

reservationfaster and without wasting their time in making reservation. The system

that theproponents choose has Features that the user can manage and easy to

understand bythe other people if they are well trained. The propose system can Add,

Save, Update,Search, Delete, Print records, and Manage account . They can use it in

their workingproblems. Ariel and Fe Resort and Restaurant has a problem in manual

recording andfilling up information. It will take a lot of time in filling up and writing a lot

of data. Somefiles of the Customer are just stored in a cabinet on the Managers

office. The CRO

or Authorized person who manages the system will take time to search files
whencustomer wants to verify something. Sometimes other forms of the Customer

are lostbecause of insufficient storage and security. The proponents want to aid the

problemsof Ariel and Fe Resort And Restaurant so the proponents proposed a

system that canhelp them and make fast and better services in their Company. This

system will beingable to make a retrieve and restore data. And it will also provide

different fill-up forms fordifferent event reservation.

Statement of the problem

The main problem that the proponents observed was that he informationgenerated

using existing reservation system (the manual system) is not that accurateand clears

for both the customer and the management. The proponent also observedthat the

Customer Relations Officer took a hard time retrieving the needed informationabout

reservation form and customer.In the problem process in reservation of events,

retrieving and restoring data, humanerror and hard manual process. The proponents

also cited the problem in putting a datato the record book the CRO or Manager can

possibly write wrong details and misspelledwords. And difficulty for the CRO in

making new forms for event reservation and lack ofsecurity for the files.

1. Data Redundancy occurs

The Customer Relationship Officer does not check if the new customer recordalready

exists.
2. Details are not complete and clarified

Some customer do not fill out all the requirement information in the forms andsome

do not write the appropriate information needed.

Objective of the ProjectGeneral Objective

The study aim to develop a reservation system for Ariel and Fe Restaurant tohelp

them solve underlying problems with their manual reservation system such

asconsuming time money and effort.

Specific objective

Specifically, the proposed system aims:1. To help speed up the process of Ariel and

Fe Restaurant.2. To automated the manual reservation of Ariel and Fe.3. To

standardized the reservation system with the list of guests.4. To reduced the amount

of time to and effort consume by the customer to reserve.5. Provide user account

and password to ensure the security of stored files.6. To least their expenses

in making reservation.

Significance of the project

Reservation System for Ariel and Fe Hotel restaurant is very Significant to thosewho

reserves and to the manager who makes reservation. Instead of wasting their

timeand effort of making reservations manually, the proposed system will make a

better andmuch easier way of reserving foods and occasions. Less burden to those
who wastetheir time in signing up the manual system.The Following is Significant of

the Project:

To the CRO.

By the use of the System, works of the CRO can be less and easy to retrieve data

andcollecting information needed comparing to the Existing System(manual system)

and itwell beneficial to them because it will not take too long for the reservation

process. Andhe / she manage the confirmation of a reserve for each events.

To the Management

.With the help of the System, the manager is the one who beneficially can

easilyaccess, retrieve the events that the Customer reserves all the way he/she

reservessomething, manage the summary and report for the reservation of the event

and it canadd, edit and delete records.

To the Restaurant.

In the help of the system, it will beneficial to their Company especially to

theirReservation process.

To the Accountant

the accountant is the one in charge in managing the reservationof the payment of the

customer.
Objective of the ProjectGeneral Objective

The study aim to develop a reservation system for Ariel and Fe Restaurant tohelp

them solve underlying problems with their manual reservation system such

asconsuming time money and effort.

Specific objective

Specifically, the proposed system aims:1. To help speed up the process of Ariel and

Fe Restaurant.2. To automated the manual reservation of Ariel and Fe.3. To

standardized the reservation system with the list of guests.4. To reduced the amount

of time to and effort consume by the customer to reserve.5. Provide user account

and password to ensure the security of stored files.6. To least their expenses

in making reservation.

Significance of the project

Reservation System for Ariel and Fe Hotel restaurant is very Significant to thosewho

reserves and to the manager who makes reservation. Instead of wasting their

timeand effort of making reservations manually, the proposed system will make a

better andmuch easier way of reserving foods and occasions. Less burden to those

who wastetheir time in signing up the manual system.The Following is Significant of

the Project:

To the CRO.
By the use of the System, works of the CRO can be less and easy to retrieve data

andcollecting information needed comparing to the Existing System(manual system)

and itwell beneficial to them because it will not take too long for the reservation

process. Andhe / she manage the confirmation of a reserve for each events.

To the Management

.With the help of the System, the manager is the one who beneficially can

easilyaccess, retrieve the events that the Customer reserves all the way he/she

reservessomething, manage the summary and report for the reservation of the event

and it canadd, edit and delete records.

To the Restaurant.

In the help of the system, it will beneficial to their Company especially to

theirReservation process.

To the Accountant

the accountant is the one in charge in managing the reservationof the payment of the

customer.

Scope and Delimitation

The main scope and delimitation of Ariel and Fe Resort and Restaurant is to create

acomputerized reservation form. Thus, it will reduce the number of time need to fill up

theform physically. The system will also provide the information about packages of

therestaurant gives information about the company. The system will also provide

thereports of the customer. It can also Add, Save, Delete Records and Update events

etc.The System is not Online-Based System so it cannot provide a long-term access

for thefuture user unless the proponent will updated the system or maintenance it,

and whenthe Customer have a reservation problems they need to go in the

restaurant to reporttheir problems.

Definitions of TermsReservation

: the action of reserving something.

Standardized:

cause (something) to conform to a standard.

Delimited

: determine the limits or boundaries of a system.

Scope:

the extent of the area or subject matter that something deals with or to which itis

relevant.
Aims

: a purpose or intention; a desired outcome.

Event Management

is the proposed system for Ariel and Fe Resort and Restaurant.Reservation is the

main area of this system. But it can also retrieve and restore data ofthe Customer.

Manager

the manager are the ones that benefit for the proposed system for them tohave a

better service.

CRO

the CRO is the one in charge in managing the reservation of the restaurant.